referred to an agency in that area. Clients must
be able to demonstrate need. All contacts are
confidential.
RENT AND MORTGAGE
ASSISTANCE PROGRAMS
For some people, one of the biggest stressors
about being unemployed is making sure the
bills are paid on time. If payment arrangements
cannot be made, Rent and Mortgage Payment
Assistance Programs may be able to assist
people with their rent or mortgage payments if
they meet eligibility requirements.
TELEPHONE SERVICE
Assurance Wireless
Phone: (888) 898-4888
Web site: www.assurancewireless.com
Assurance Wireless offers a FREE wireless
phone and 200 FREE minutes of wireless
voice service to eligible customers each
month. There are no bills, long-term contracts,
activation fees, recurring fees, or surcharges
for Assurance Wireless customers.
Department of Human Services
P.O. Box 30037
235 S. Grand Ave.
Lansing, Michigan 48909
Phone: (517) 373-2035
Fax: (517) 335-6236
TTY: (517) 373-8071
Web site: www.michigan.gov/dhs
AT&T Michigan
444 Michigan Ave.
Detroit, MI 48226
Phone: (800) 244-4444
Web site: www.att.com
(See Department of Human Services Section
for Locations)
Michigan Veterans Trust Fund
Soldiers and Sailors Relief Fund
28 West Adams, Suite 1710
Detroit, MI 48226
Phone: (313) 224-5045
Phone: (313) 224-8162
Fax: (313) 224-8179
Directory Assistance Exemption
Provides emergency relief to honorably
discharged wartime veterans. Financial
assistance is typically given to prevent
mortgage foreclosure, eviction, loss of property
for delinquent taxes, utility shut-offs, or for food
and clothing.
Qualified customers may be exempt from:
Local Directory Assistance Charges when
dialing 1 +411
If a disability makes it difficult for you to use the
telephone directory, you may not have to pay
for calls to Local Directory Assistance. To see
if you qualify and to find out more details, call
1-800-464-7928:
If you are making a Local Directory Assistance
call from another location you may use your
calling card and ask the operator to bill your
call to your exempt telephone number.
Samaritan Assistance Center
140 Superior Blvd. (Office)
135 Superior Blvd. (Mailing Address)
Wyandotte, MI 48192
Phone: (734) 285-8450
Lifeline and Linkup Telephone Assistance
Programs
Web site:
www.michigan.gov/documents/lifelinelinkup_1521
43_7.pdf
Food, clothing, household furnishings, utilities,
rent or mortgage assistance, prescriptions,
emergency transportation, gas voucher.
The Michigan Public Service Commission
urges qualifying low-income residents to apply
for the Link-Up America and Lifeline Telephone
Assistance Programs. These programs make
Members of congregations; Residents of
Wyandotte, Homeless or Stranded persons.
Persons outside our geographic area will be
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basic local telephone service more affordable
for income-eligible families throughout
Michigan*. Those who qualify could receive
discounts for monthly telephone bills and/or
initial installation costs of telephone service.
Lifeline Assistance is part of a program that
was created by the government to provide
discounted or free telephone service to
income-eligible consumers. Through our
Lifeline Service you will receive FREE cellular
service, a FREE cell phone, and FREE
Minutes every month! SafeLink Wireless
Service does not cost anything – there are no
contracts, no recurring fees and no monthly
charges.
* Discount and reductions only apply to wired
telephone service.
How do you apply?
All local wired telephone service providers in
Michigan are required to provide Link-Up and
Lifeline. Contact your local telephone company
to apply.
Wayne County Sheriff Senior 911 Cell
Phone Bank
1231 St. Antoine
Detroit, MI 48226
Phone: (313) 224-0614
Fax: (313) 224-2367
Web site: www.911cellphonebank.org
Monthly Telephone Bills
For customers who have difficulty reading a
standard telephone bill, your bill is now
available in large print or Braille. For more
information or to order your bill in an alternate
format, please call (800) 464-7928.
Program aims to collect unwanted phones,
distribute them to senior citizens.
To receive an Emergency 911 Cell Phone, or
to have your name placed on the waiting list,
contact the Sheriff’s Office at: 313-224-0614
Speech Solutions
Qualified customers using a TTY will receive a
discount for local toll calls. For more
information, contact your local AT&T business
office.
Customers who have a TTY may include this
information as a part of their directory listing at
no additional charge.
Telecommunications Relay Services (TRS)
711 Relay service provides toll free telephone
accessibility for people who are deaf, hard of
hearing or speech impaired and is available 24
hours a day, 365 days a year. Specially trained
Communication Assistants connect the call
and remain on the line to assist in the
conversation. Emergency calls should continue
to be directed to existing local TTY-911
numbers.
SafeLink Wireless
9700 N.W. 112th Avenue
Miami, FL 33178
Phone: (800) 977-3768
Web site: https://www.safelinkwireless.com
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