Trident Workforce Investment Board Annual Report 2010-2011 TWIB Annual Report 2010-2011 C Page | 0 Introduction to the Trident Workforce Investment Board The Trident Workforce Investment Board (TWIB) is made up of private sector businesses, community based organizations, partners and representatives from the education system, and the Department of Social Services and the Department of Employment and Workforce (DEW). THE TWIB MISSION: The Trident Workforce Investment Board works to develop the region’s workforce by providing high quality workforce development programs and services to our customers. THE TWIB VISION: To increase the employment, retention, and earnings of workers, and as a result, improve the quality of the workforce, reduce welfare dependency, and enhance the productivity and competitiveness of the Nation. Role of the Board Provide fiscal and programmatic oversight Establish policies to carry out the board’s workforce development mission Create a local workforce vision and provide leadership Act as a community convener to insure workforce concerns are addressed and collaborative relationship are formed Serve as an information broker of value-added workforce intelligence Promote the utilization of workforce development programs and services to business and industry Connect with strategic relationships and alliances Create a strategic plan as a base for ongoing continuous improvement Map resources to identify programs, duplication, and opportunities Deliver the strategic mission of the South Carolina Workforce Investment Board to the Trident region TWIB Committees EXECUTIVE COMMITTEE PERFORMANCE REVIEW COMMITTEE Assist staff in development of long range strategies for the operation of mission-related activities and strategies of the SC Works Trident System. Review all system reports and ensure performance measures are in line with state requirements. Monitor performance of SC Works Trident centers as well as the WIA system. ONE STOP COMMITTEE BUSINESS DEVELOPMENT COMMITTEE Assist staff in developing and reviewing programs and services offered and the policies, practices and procedures of the SC Works Trident System, including local, state and federal compliance, as well as other concerns to maximize the agency’s administrative and organizational effectiveness. Work closely with city, county, and state economic development agencies, as well as business leadership, to develop policy recommendations and partnerships which help develop and strengthen all economic development initiatives in the region, as well as oversee the administration of the Incumbent Worker Training funds. YOUTH ADVISORY COMMITTEE Assist staff in developing and reviewing programs and services for youth between the ages of 17-21, as well as the policies, practices, and procedures of the SC Works Trident System’s youth activities, including local, state, and federal compliance, as required. TWIB Annual Report 2010-2011 C Page | 1 Financials TWIB funding is provided through the Workforce Investment Act of 1998. The Trident Workforce Investment Board’s 2010-2011 budget reflected expenditures of $5,064,945 in formula WIA funds. 2010-2011 Budget for WIA and ARRA Funds $2,500,000 Funds $2,000,000 $1,500,000 $1,000,000 $500,000 $0 Adult WIA Adult $2,320,605 Dislocated Worker Dislocated Worker $1,108,343 Youth Youth $1,635,997 TWIB Annual Report 2010-2011 C Page | 2 Adult Programs The WIA Adult Program provides services to adults aged 18 and older in accordance with Section 101 of WIA. The goal of the Adult Program is to assist clients in achieving self-sufficiency by providing access to core, intensive, training, placement, and post follow-up services through the SC Works Trident System and its partners. The WIA Adult Program exceeded Its FY10-11 enrollment, placements, and training goals. 14,322 attended a WIA Informational Session 3,905 adults were served in the WIA program 1,685 adults received training 1,686 adults entered employment after exiting the WIA program The average earnings of adults exiting the program in PY 10 was $21,411 and in PY 11 was $21,567 Depending on eligibility, clients enrolled in the Adult program may receive: Core services: initial assessment, job search, placement assistance and career counseling. This service is available to all customers. Intensive services: in-depth assessment, counseling, career planning, and pre-vocational services. This is available for unemployed individuals unable to obtain jobs through core services or employed individuals needing additional training services to reach selfsufficiency. Training services are also available for those who meet intensive services eligibility but are unable to obtain employment through those services. Robert Smalls Mr. Robert Smalls enrolled in the WIA program in June 2011 hoping to enter a training program that would set him on the path to a new and rewarding career. After looking at training options with his case manager, Ron Howard, he decided that the Facility Maintenance Technician program at Trident Technical College’s St. Paul's Parish Site would be a good fit. The Facility Maintenance Technician program covers a wide variety of skills, and graduates leave the program with a national certification. Mr. Smalls graduated from the program on September 22, 2011. Several companies in the area had representatives on site to conduct interviews with the graduates after the graduation ceremony. Darby Development Company interviewed Mr. Smalls, and offered him a job a week later. Darby Development Company has twenty apartment and mobile home communities in the area, so Mr. Smalls will gain a great deal of knowledge and experience in his new position. Mr. Smalls started working with Darby Development and utilized an On-The-Job (OJT) contract. Mr. Smalls stated "The training program at Trident Technical College was a great tool to get me where I am today in my career.” TWIB Annual Report 2010-2011 C Page | 3 Dislocated Worker Program A Dislocated Worker is defined as an individual 18 years of age or older who falls under one of the following categories: General Dislocated Worker: An individual who has been terminated or laid off, has received a notice of termination or layoff from employer, is eligible for or has exhausted unemployment benefits and is unlikely to return to a previous industry or occupation, or has been employed for a duration sufficient to demonstrate attachment to the workforce, but is not eligible for unemployment compensation due to insufficient earnings, or having performed services for an employer not covered under a state unemployment compensation law; and is unlikely to return to a previous industry or occupation. Plant Closure: an individual who has been terminated or laid off, or has received a layoff notice, from employment as a result of any recent (two years or less) permanent closure of, or any substantial layoff (two or more workers) at a plant, facility, or enterprise. 180 Days Prior Notice: An individual employed at a facility at which the employer has made a general announcement that such facility will close within 180 days. Self-Employed/Unemployed: An individual who was self-employed but is unemployed as a result of general economic conditions in the community in which the individual resides or because of natural disasters. Displaced Homemaker: An individual who has been providing unpaid services to family members in the home, and has been dependent on the income of another family member, but is no longer supported by that income; due to death, divorce, legal separation, permanent job loss, permanent disability or other personal reasons causing economic hardship, and is unemployed and experiencing difficulty in obtaining or upgrading employment. As in the Adult Program, clients are provided access to Core, Intensive, Training, Placement and Post Follow-up Services. Priority of service is provided to covered veterans who are eligible for Dislocated Workers Services as appropriate. Veterans are given priority over non-veterans when spending limitations are in effect. For PY10-11, the WIA Dislocated Workers Program met its enrollment, placements, and training goals. 846 Dislocated Workers were served 490 Dislocated Workers entered employment after exiting the WIA program The average earnings of Dislocated Workers exiting program in PY 10 was $16,535 and in PY 11 was $17,545 Joseph Crouse Mr. Joseph Crouse entered the WIA program as a dislocated worker. He was interested in pursuing a career as a Certified Nursing Assistant. He was very assertive and persistent in pursuing the Certified Nursing Assistant program at Trident Technical College. Mr. Crouse began the Certified Nursing Assistant program training and tested and passed the NACES exam. He was issued his state nurse aid registry and completed his clinical training at Unihealth. During his time there, he made an impression upon the staff and captured the hearts of the patients. After clinical training, he continued TWIB Annual Report 2010-2011 C Page | 4 to visit the residents. He later secured a Certified Nursing Assistant position at Unihealth and is presently planning to pursue an Associate’s Degree of Nursing this year. The most remarkable thing we learned about Mr. Crouse is that he cared for his elderly mother during his training. WIA Youth Program The Youth Program prepares youth between the ages of 17-21 for postsecondary educational opportunities, linking academic and occupational learning, career paths, and employment. Programs include tutoring, study skills training and instruction (including dropout prevention), leading to completion of secondary school alternative school services, mentoring, paid and unpaid work experience – such as internships and job shadowing – occupational skills training, leadership development, and supportive services. Participants also receive guidance, counseling and follow-up services to encourage them to pursue post-secondary education. For PY10-11, the WIA Youth Program met its enrollment, placements, and training goals. 3,323 attended an orientation 667 Youths were served 540 entered training 318 earned their credential 203 entered employment or education Tyree Gasque Tyree Gasque came to Palmetto Youth Connections looking to attain his GED. Tyree had no idea that the additional training he would receive through Palmetto Youth Connections would give him the credentials to qualify for a job that had previously turned him down. "I came to Palmetto Youth Connections and I didn't know what to expect," said Tyree. "I started meeting with my Career Coach and I had an open mind about the career training classes she recommended. I trusted my Career Coach to lead me towards a successful future," said Tyree. Tyree's first step towards a new career was attaining his GED. He enrolled in GED preparation classes through Charleston Adult Education. He was committed to his education and passed his GED after just a month of preparation classes. "I'd tell new students that they have to take responsibility for their own success. I asked questions in class and I stayed late to work on my skills. I passed the GED test because I worked hard at it. I’m proud of myself for this accomplishment," said Tyree. After attaining his GED, Tyree enrolled in customer service training designed and facilitated by the National Retail Federation. This nationally recognized training program in customer service prepares employment candidates to become qualified customer service professionals. "I never thought twice about customer service," said Tyree. "After taking this class, I realized that happy customers are the driving force to a successful business," he continues. After passing the National Retail Federation credential exam in customer services, Tyree updated his resume and started applying for jobs. He applied online for a job at Lowe's and was called in the next day for an interview. TWIB Annual Report 2010-2011 C Page | 5 "I applied for a job at Lowe's before I got my GED and received my certificate in customer service and they didn't look twice at my application. This time, the hiring manager called me right away and I was offered a supervisory position in customer service. The education and skills I gained while working with Palmetto Youth Connections has given me an advantage over the rest," said Tyree. Tyree enjoys his job at Lowe's and hopes that it will lead him to greater career opportunities in the future. "Palmetto Youth Connections gave me the training I needed to start my career. I have already received recognition for my excellent customer service skills from my employer and I know I'll continue to get better with time," said Tyree. He plans to continue working at Lowe's and hopes to start college in the fall. Trident Workforce Investment Board Five Year Strategic Plan In 2007 the South Carolina State Workforce Investment Board (SWIB) developed Local Workforce Investment Board (LWIB) Standards for the 12 LWIB’s in the state. The standards to be addressed included: 1. Strategic Planning; 2. Resource Alignment; 3. Support of a Quality One-Stop System; 4. Support for Youth; 5. Funding Oversight; and 6. Fiscal and Performance Accountability. These six standards are steps towards addressing critical issues identified during the state’s strategic planning process, including the need to better collaborate economic development and workforce development efforts in order to better identify skill requirements of the region, as well as strengthen the relationship between the LWIB’s and the state. In an effort to align the TWIB with the LWIB standards, the Trident Workforce Investment Board Five Year Strategic Plan identifies the following principal goals: 1. To strengthen the collaboration between the Workforce Board and the region’s economic development organizations; 2. To develop SC Works Centers - which are uniformly market-driven, skills-based, and functionally managed and integrated. Our goal is to have a seamless delivery of services in each Trident location, with certified SC Works in Berkeley, Charleston and Dorchester Counties; 3. To preserve and create jobs while building and maintaining a skilled workforce; 4. To meet the skill-needs of existing and emerging regional employers, high growth occupations, and under-skilled participants; 5. To continue to develop and refine innovative service delivery strategies for the region; 6. To advance participants through progressive levels of education and training as efficiently as possible, gaining education and workforce skills of measurable value at each level, and ensuring all levels of education and training are closely aligned with jobs and industry customers that are a part of the regional economy; and 7. To continue to provide priority of services, including receipt of employment, training, and placement services in any job training program to veterans and spouses of certain veterans who meet the program's eligibility requirements. TWIB Annual Report 2010-2011 C Page | 6 The Trident Workforce Investment Board diligently considered those industry clusters the Charleston Regional Development Alliance (CRDA) intends to pursue according to its strategic plan. Based upon these clusters and realizing the needs of target industries is essential for successfully attracting and recruiting, the TWIB has identified five (5) industry clusters to concentrate WIA funding in an effort to prepare, build, and maintain a skilled workforce to adequately meet the needs of those CRDA targeted industries. The TWIB clusters are: Manufacturing Transportation and Logistics Biomedical/Medical IT Services Specialty Trade Contractors The strategic plan will guide the policy and funding decisions of the board and will be reviewed at least on an annual basis. Training Programs The Workforce Investment Act (WIA) of 1998 requires training providers apply to the Trident Workforce Investment Board (TWIB) for certification as an eligible training provider. The Statewide List of Certified Training Providers includes all training programs that are currently certified by one or more Boards. Trident Technical College (TTC) is the largest provider of training programs for those enrolled in the WIA program at SC Works Trident. From certificates to associate degrees, TTC offers a host of programs at campuses located throughout the tri-county area and in a variety of formats and instructional modes. For PY10 SC Works Trident had approximately 404 WIA participants enrolled in various programs at TTC. For PY11 this number was approximately 362 WIA participants. Despite this decrease, TTC remains the largest and one of the most successful training providers in the WIA program at SC Works Trident System. Some of the more popular training programs are: HVAC, Warehouse/Distribution/Logistics, Facilities Maintenance Technician, and Certified Production Technician. Below is a sample of training programs aligned with the TWIB Strategic Plan. HVAC TRAINING PROGRAM The HVAC training program is a 4 – 6 month course comprised of 4 week courses as follows: Basic HVAC Maintenance, Advanced HVAC Maintenance, HVAC Troubleshooting Course, EPA HVAC Refrigerant Certification Exam Prep and Exam. The course covers performance of scheduled preventive maintenance on residential air conditioning and electric heating equipment, which includes cleaning, servicing and operational checkout. Participants learn the basic functions of residential equipment, the refrigeration cycle, and the operation and testing of electrical controls. In addition, participants learn techniques and procedures in troubleshooting and making repairs to residential air conditioning and electric heating equipment and the use of electric meters and pressure gauges to determine proper operation and charging of the system. 55 WIA participants entered one of the HVAC programs for PY10/11. 38 participants successfully completed the program, and 6 are still in the training. TWIB Annual Report 2010-2011 C Page | 7 A+ CERTIFICATION PROGRAM The A+ Certification, a testing program sponsored by the Computing Technology Industry Association (CompTIA), certifies the competency of computer service technicians. Major computer hardware and software vendors, distributors, resellers and publications support the program. To become certified, participants must pass two exams: A+ Essentials and A+ Practical Application. 26 WIA participants entered into the A+ Certification program in PY10/11. Nine participants successfully completed the training and 11 participants are still in the training program. CDL TRAINING PROGRAM The CDL course provides students with 160+ hours of training with certified instructors learning truck driving skills. Students receive at least 54 hours of classroom time, 54 hours of range time, 16 hours of driving time (including 3 hours of night driving), and 36 hours of observation. The course takes 4-6 weeks to complete. Graduates of this program have gained full-time truck driving positions. 76 WIA participants entered into the CDL program in PY 10/11. 61 participants have successfully completed the training. CERTIFIED PRODUCTION TECHNICIAN TRAINING PROGRAM The Certified Production Technician Program is a 184hour training program which prepares students to secure employment in the manufacturing sector which labor market information indicates is on the rise in the tri-county area. The students attend class 5 days a week for eight hours each day where ‘soft skills’ such as managing time, being a team player, and having a positive attitude, are highly emphasized. Graduates of this training have gained entry-level job skills through the following classes: Basic Safety, Introduction to Math, Introduction to Hand Tools, Introduction to Power Tools, Introduction to Blueprints, Thinking Critically and Solving Problems, Introduction to the PC, Lean Manufacturing – Just in Time Production and Quality, Basic Communication Skills, Basic Employability Skills, Measuring and the Use of Measurement Tools, and Manufacturing Assembly Skills. This training opportunity came as a result of a collaboration of the TWIB and the Low Country Manufacturers Council. 64 WIA participants entered into the CPT program in PY10/11. There were 48 graduates from this training program in PY10/11 and 10 participants are still in the training. TWIB Annual Report 2010-2011 C Page | 8 CERTIFIED MEDICAL ADMINISTRATIVE ASSISTANT TRAINING PROGRAM The Certified Medical Administrative Assistant Training Program is a six-month program that prepares students to secure employment in the medical field. Students are required to take 86 quizzes/exams, 50 spelling exams, process 100 data entry/insurance claims, complete 23 term papers, complete Red Cross CPR certification, and take 5-100 vital signs. After successful completion of the program, participants are qualified to take the Medical Office Assistant certification exam. 167 WIA participants entered into the CMA Program in PY 10/11. There were 116 graduates from this training program in PY10/11 and 28 participants are still in this training. Business Services The building and maintaining of a qualified and motivated workforce is critical to the success of businesses in South Carolina. SC Works Trident gives businesses the tools they need to stay competitive in the labor market, find the right employee and make it easier to manage their workforce. The SC Works Trident Centers provide employers with valuable resources to recruit qualified employees from a variety of backgrounds and skill sets. Services include local and state initiatives to aid in recruitment, employer training programs and business retention and expansion efforts. ON-THE-JOB TRAINING (OJT) On-The-Job Training is designed to fulfill the needs of local employers by allowing them to train new hires while they are working and learning the job skills and information for productive and successful job performance. Employers make all the hiring decisions, tailor the training, and can be reimbursed up to 75% of the trainee's hourly wages. Employers also save on recruiting, screening, and new employee training costs. OJT is provided for occupations with an established hourly wage. Training length is negotiable and there is no cost for OJT services. In PY10/11, SC Works Trident had over 30 OJT Contracts across our five clusters which was a marked increase over the previous year’s four OJT contracts. OJT's Industry Cluster Breakdown PY-11 10% Other 23% Biomedical Creative Design 33% Specialty Trade 17% 7% Manufacturing Administrative 10% TWIB Annual Report 2010-2011 C Page | 9 PY 11 - OJT's Hourly Wage Rate 20.00 - 23.99 4 16.00 - 19.99 3 12.00 - 15.99 8 8.00 - 11.99 15 0 2 4 6 8 10 12 14 16 Duration of Training (Weeks) BUSINESSES SERVICES TRAINING Per the One-Stop Certification Standards for Employer Services, the SC Department of Employment and Workforce issued a Business Services Training RFP to procure a vendor to develop and deliver training to workforce professionals to teach them how to engage and serve the business community. The Hayes Approach, a private consulting firm in Greenville, SC, was chosen to implement a statewide, nationally-recognized Business and Employer Services curriculum from the Dynamic Works Institute. The training took place over one year and includes an on-going assessment of participant’s skill attainment. The program consisted of the following components: Online Courses, Classroom Instruction, Workplace Applications, and Certification Exams. Participants who passed the Business and Employer Services Certification Exam in June 2012 gained certification approved by the National Association of Workforce Professionals. The yearlong training was provided to members of the SC Works - Trident Business Services Team who all earned their certification (pictured below). WORKKEYS PROFILING GRANT The Trident Workforce Investment Board (TWIB) was awarded a grant in the amount of $16,900 in PY 2011 from the South Carolina State Workforce Investment Board (SWIB) through the SC Department of Employment and Workforce (SC DEW) to fund WorkKeys® profiling. The profiling was conducted for employers located in Berkeley, Charleston, and Dorchester counties. The TWIB chose Phillips Staffing out of Greenville, SC to conduct the profiles. The WorkKeys® job profiling system is a job analysis system developed by American College Testing (ACT), a national, non-profit testing company, which helps businesses identify the skills and skill levels employees must have to perform particular jobs effectively. It also gives individuals a clear TWIB Annual Report 2010-2011 C Page | 10 picture of the skill levels they need to qualify for and be successful in the jobs they want. When used with the assessments, instruction, and reporting, job profiling allows students and workers to make decisions about appropriate jobs and to identify areas they need to strengthen in pursuing their education and career goals. Phillips Staffing is a licensed ACT WorkKeys® Profiler trained, licensed, and authorized by ACT to conduct WorkKeys® profiles. The profiling procedure is designed to systematically develop accurate profiles through a task analysis used to select the tasks most critical to a job, a skill analysis used to identify the skills and skill levels required at the entry level and for effective performance on that job, and skill ranking, which determines which WorkKeys® skills are the most critical to the job. Phillips Staffing successfully delivered WorkKeys® profiles for a number of entry-level positions at five (5) tri-county businesses. A Summary Report and debriefing with the management staff was also conducted. General Activities A number of changes and activities took place in PY10/11 to the operation and general services of SC Works Trident, below are a few highlights. SC WORKS CENTERS The SC Works Centers went through several changes in PY 10/11. The SC Works Berkeley Center received new cubicles and a new layout to provide customers with easier access and more privacy. SC Works Dorchester also upgraded to a new cubicle system and received facility upgrades as well as a new VoIP phone system. With the integration of the SC Department of Employment and Workforce (SCDEW) into the SC Works Centers, SC Works Charleston welcomed SCDEW staff in the center to provide integrated services out of the center. As a result of additional staff in the center, increased bandwidth was installed in SC Works Charleston. A 10MB connection was run to the center to accommodate additional internet traffic. In addition, through a grant that Goodwill received, all computers in all three SC Works Trident centers were upgraded to Windows 7 and Microsoft Office 2010. PROCESS SC Works Trident also revamped the intake process for WIA services. Individuals interested in the WIA program must first attend a WIA information session at their nearest SC Works Center. The session lasts about one hour and provides information regarding the program’s eligibility criteria, mission, types of assistance available and much more. After attending a information session, customers then fill out a WIA Intake Packet and return it to an SC Works Center. Next, an Eligibility Appointment is made for the customer to determine eligibility for the WIA program. Individuals identified as eligible are referred to Adult Education to complete a Test of Adult Basic Education (TABE) assessment. After the TABE assessment has been completed, customers meet with a Workforce Specialist to begin enrollment. LEVERAGING OF FUNDS As the regional transportation planning agency, the Berkeley-Charleston-Dorchester Council of Governments was awarded a Job Access and Reverse Commute Voucher Grant from the Federal Transportation Authority. The BCDCOG will use the grant to provide transportation vouchers to Workforce participants. The transportation vouchers will be utilized for eligible riders who are transportation disadvantaged, allowing them to take full advantage of the best and most cost effective transportation option to and from training and/or work. TWIB Annual Report 2010-2011 C Page | 11 AWARD The BCDCOG and Trident Technical College were recipients of a National Association of Development Organizations (NADO) 2012 Innovation Award. The award recognizes SC Works Trident’s relationship with Trident Technical College and collaboration in workforce training especially in regard to the Certified Production Technician (CPT) training. ACCESS POINT An access point in the Town of Ravenel was implemented in PY11. Services are offered at the Charleston County Services Center in Ravenel on Tuesdays and Thursdays from 1pm-4:30pm. Information on available WIA services, Information Sessions, training and job placement is offered from this facility. CUSTOMER FEEDBACK In PY10, we began collecting customer comments via comment cards in each center. Customers are encouraged to provide comments and place them in locked boxes located in each center. Comments are circulated to the staff once a week to boost morale throughout the centers. In PY11, SC Works Charleston received 591 comments; SC Works Berkeley received 436 comments; and SC Works Dorchester received 213 comments. A Business Services Customer Survey was developed and distributed to all current business customers as well as placed on our website for easy access by businesses. Results of the survey will be evaluated bi-weekly and distributed to the Performance Review Committee as well as the Board. WORKSHOPS A series of Career Readiness Workshops were setup to teach customers a variety of skills when job seeking. Workshops cover topics such as: SC Works Online and Your Job Search, Resume Writing, Essential Interviewing Skills, Workplace Etiquette, Networking, and Barriers to Employment. Workshops are offered in all three SC Works Trident centers. A full schedule is located on our website. JOB FAIRS Job fairs continue to be held in the SC Works Trident centers. In PY10/11 80 job fairs were held at SC Works Charleston, 56 job fairs were held at SC Works Dorchester. The job fairs benefit both employers and job seekers by giving companies who are hiring the opportunity to interview candidates in one location. Job fairs also give our customers the opportunity to meet with companies who are hiring, have an interview, and potentially are hired all in one day. Executive Committee Jan Cappellini, Steven Brower, Tommy Pruitt, Angelia Washington, Maryann Wagner The Executive Committee is responsible for the development and annual review of the strategic plan in pursuing the mission of the Board and recommending appropriate modification. They ensure all actions taken by the TWIB are in compliance with the By-Laws and perform an annual review of the By-Laws. They provide an annual slate of officer nominations to the Board. The Executive Committee educates/orients Board members on the duties of the TWIB and the TWIB members. TWIB Annual Report 2010-2011 C Page | 12 Business Development Committee Steve Brower (Chair), Steve Dykes, Jon Baggett, Kimberly Sturgeon, Bernadette Herbert, Jennet Robinson Alterman, Tommy Pruitt, Gene Butler The Business Development Committee oversees analysis of the local labor market to ensure the workforce needs of current and new employers are met. The Committee also oversees the Incumbent Worker Training Program (IWT). One-Stop Committee Arnold Collins, Andrew Maute, Dottie Karst, Butch Clift, Angelia Washington, Jacquelyn Renegar, Jan Cappellini, Morgan Fancher, Jim Friar, Lisa Gowans, Frank Oakley The One-Stop Committee provides oversight and support of all aspects of the SC Works Trident delivery system, this includes: Oversight and support of SC Works Trident Operator(s) including delivery of core and intensive services. Oversight of the development of the SC Works Trident System while ensuring compliance with the Workforce Investment Act. Reviewing and making recommendations on proposals submitted for funding. Monitoring and reporting on contractor performance as measured against the contract. Oversight of the preparation of the annual plan to be presented to the TWIB for approval. Other duties as assigned by the Chair. Performance Review Committee Tommy Pruitt (Chair), Jim Friar, Butch Clift, Jeff Messick, James Law The Performance Review Committee reviews all system reports and ensures performance measures are in line with state requirements. This Committee monitors performance of SC Works Trident centers as well as the WIA system. The Performance Review Committee also reviews all requests from companies to be included on the Eligible Training Provider List (ETPL). Youth Advisory Council Angelia Washington (Chair), Jan Cappellini, Lillie Mae Caldwell, Butch Clift, Marvin Dickerson, Barbara Flynn, Susan Friedrich, Latrina Holmes-Lucas, Melba Hope, Julie Kornahrens, Deborah Loyal, Jacquie Muir, Jane Riley-Gambrell, Ashley Standafer, Heather Crosby, James Villeponteaux, Baustista Williams The Youth Advisory Council is responsible for providing oversight of the development of the Youth Services system to include Service Centers and guidance for all aspects of youth programs and activities conducted by the TWIB. They also review and make recommendations on proposals submitted for funding, monitor and report on contractor performance as measured against the contract, ensure that the Youth Council acts within the guidelines established by the TWIB, and accept responsibilities delineated for the Standing Committees as applicable to youth services. TWIB Annual Report 2010-2011 C Page | 13 Board Members The Trident Workforce Investment Board (TWIB) promotes economic well-being locally by: Improving employment opportunities for workers by enriching their knowledge base, growing their skill set and identifying job openings Providing employers and businesses access to qualified workforce and specialized training Guiding the region’s workforce policy priorities and investments Assisting the reemployment of workers during time of economic transition Board Member List Tommy Pruitt Angelia Washington Maryann Wagner General Dynamics Rhodia Welded Tube- Berkeley Jannet Robinson Alterman Jon Baggett Center for Women Dorchester County Economic Development Gene Butler Lillie Mae Caldwell Berkeley County Economic Development Berkeley County Adult Education Butch Clift Charleston County Human Services EIDeCo Arnold Collins Steven Brower Carolina Starches Jan Cappellini Alternative Staffing Allison Dennis Santee Cooper Marvin Dickerson Morgan Fancher Jim Friar Alcoa, Mt. Holly SC Vocational Rehabilitation JMF Services LLC Susan Friedrich Lisa Gowans Charleston County Adult Education SC Department of Employment & Workforce Bernadette Herbert Dottie Karst James Law, Jr. Charles Foster Caldwell Banker United Leatherwood Electronics Manufacturing Inc. Telamon Corporation Gil Leatherwood Deborah Loyal Andrew Maute Jeff Messick Loyalty Business Services Sheet Metal Workers’ AFL CIO Johnson Controls, Inc. Frank Oakley Charleston County Department of Social Services Paul Patterson Kimberly Sturgeon DuPont Trident Technical College James Villeponteaux, III Charleston County Housing & Redevelopment Authority Dorchester County School Montez Martin TWIB Annual Report 2010-2011 C Page | 14