We’re bringing Solutions to Light. It’s not just about connecting with the logistics industry, it’s about understanding it. Attend this conference and experience: 80+ Educational Programs Peer-2-Peer Discussions Facility Tours Networking Events Products, Technologies and Equipment at the WIRE Solutions Showcase Ea RE werc.org/orlando15 GI S r T Exclusive Sessions! BeerLogic® and Simulating Supply Chain Disaster ly E Bi R r N u ar nt d R O ch il at W es ! 24 th NEW for 2015! Additional programming focused on Health Care/Pharma, Manufacturing, Retail and Reverse Logistics M FIND UP-TO-THE-MINUTE INFORMATION AT werc.org/orlando15 1 WIRE Solutions Showcase Attendees will have the chance to explore the industry’s most innovative products, technologies and equipment at the WIRE Solutions Showcase. The casual and low-key setting of our showcase allows for personal attention and quality conversation, eliminating the urge to rush through the program. Our conference suppliers will share ideas and answer any questions you might have. This year’s exhibitors: “ Each year I continue to find new equipment, processes, software and people that can enhance my company’s performance with regard to our supply chain. “ 4SIGHT Dematic Optricity Corporation A-Safe Flow-Rite Controls Palisades Logistics ADSI FOX IV Technologies, Inc. Penske Corporation Allied Distribution Services, LLC GMR Safety Inc. Peoplelink Group American Logistics Aid Network (ALAN) Handheld ProLogistix Honeywell Scanning & Mobility The Raymond Corporation American Society of Transportation I.D. Systems, Inc. and Logistics (AST&L) Industrial Netting Argent Productivity Optimization JobsInLogistics.com Solutions Johnson Stephens Axonify Consulting, Inc. Bastian Solutions KENCO Box On Demand LEGACY Supply Chain Services CMAC, Inc. Logistick, Inc. Chicago Tag & Label Lucas Systems, Inc. CipherLab USA MobileDemand Columbia Machine, Inc. New Age Industrial Cubic Designs, Inc. OnTrac CubiScan REB Storage Systems International SAP Americas Softeon, Inc. Sologlobe Southern Bracing Systems Southwest Agri-Plastics, Inc. Swisslog Logistics, Inc. TECSYS, Inc. TZA Yale Materials Handling Corporation Supplier Presentation Theater Presentations and demonstrations will be featured during WIRE hours. Additional details may be found online at werc.org/confschedule. Are you interested in exhibiting? If you are a manufacturer or distributor of products and service utilized in warehouses and distribution centers, and want to reach key buyers throughout warehousing distribution logistics and supply chains… then your company needs to exhibit at this year’s conference. For information on becoming an exhibitor, visit at werc.org/exhibit. 2015 CONFERENCE SPONSORS Conference at-a-Glance KICK START Sunday, May 3 SUNDAY, MAY 3, 2:00 – 5:00 pm Power up at this multi-station opening session. Everything you need to know for a successful conference experience is here—ready to be customized by you. 2:00 – 5:00 pm KICK START Networking / Opening Session 3:00 – 6:00 pm Simulating Supply Chain Disaster Session Monday, May 4 ED 9:00 – 10:00 am 6 Breakout Sessions 4 P-2-P Sessions 10:00 – 10:30 am Networking Break 10:30 – 11:30 am 6 Breakout Sessions 4 P-2-P Sessions .......... ... .. . . .... . . . ..... W ........ ... ...... ... .. . ... . .. ......... ... .... .. ... ... ..... ES Breakfast / Opening Keynote Session ......... . . . . .. . . . . .. . .. .. .. . TU 7:15 – 8.45 am WIRE Solutions Showcase 11:30 am – 1:30 pm Lunch 1:30 – 4:30 pm Facility Tours 1:45 – 2:45 pm 4 Breakout Sessions 3 P-2-P Sessions 2:45 – 3:15 pm Networking Break 3:15 – 4:15 pm 4 Breakout Sessions 3 P-2-P Sessions 4:15 – 6:30 pm WIRE Solutions Showcase Networking Reception Tuesday, May 5 7:15 – 8:45 am Breakfast / Keynote Session 9:00 – 10:00 am 6 Breakout Sessions 4 P-2-P Sessions 10:00 – 10:30 am Networking Break 10:30 – 11:30 am 6 Breakout Sessions 4 P-2-P Sessions 11:30 am – 1:30 pm WIRE Solutions Showcase Lunch 1:30 – 4:30 pm Facility Tours 1:45 – 2:45 pm 4 Breakout Sessions 3 P-2-P Sessions 2:45 – 3:15 pm Networking Break 3:15 – 4:15 pm 4 Breakout Sessions 3 P-2-P Sessions Beerlogic® 4:15 – 6:30 pm Networking Reception OUR GUARANTEE WERC stands behind the quality of our conference program; therefore, if conference does not deliver a quality educational and networking event, we want to hear from you. WERC will provide you with a credit certificate toward any future WERC national educational program, or refund your money. Wednesday, May 6 8:00 – 10:00 am Breakfast / Closing Keynote Session FIND UP-TO-THE-MINUTE INFORMATION AT werc.org/orlando15 3 Conference Committee 2015 DIRECTOR OF CONFERENCE Ken Woodlin VP, Logistics Compliance, Safety & Asset Protection Walmart Stores, Inc. 2016 DIRECTOR OF CONFERENCE Deb Parmé VP, Global Supply Chain Center of Excellence Amway Corp. FACILITY TOURS CHAIR David Perez Sr. Associate – Orlando Cushman & Wakefield HEALTH CARE / PHARMACEUTICALS New for 2015 Gordon Slade, CPIM Director, Supply Chain Logistics Intermountain Healthcare OUTSOURCING Brien Craft Sr. Director Distribution Center Operations Sam’s Club PL MANUFACTURING New for 2015 Andy Bass Director, Global Distribution Ingersoll Rand RETAIL New for 2015 Jack Horst Partner Kurt Salmon Associates REVERSE LOGISTICS New for 2015 Troy Kubat Sr. Director, Specialty & Reverse Logistics Walmart Stores, Inc. EQ EQUIPMENT William Leber Director of Business Development Swisslog Warehouse and Distribution METRICS Andy Dishner Sr. VP LEGACY Supply Chain Services 4 PEOPLE Amy Rhodes Director, DC Learning & Development The Container Store PROCESSES Robert Ulery VP, Solutions Design GENCO RE REAL ESTATE Bethany Bailey Managing Director, Industrial Strategy Operations for the Americas Cushman & Wakefield ST STRATEGIES Stephen T. Hopper, P.E. Founder & Principal Inviscid Consulting, LLC SYSTEMS Ananda S. Banavaty Industrial Engineering Manager AUTOZONE TRANSPORTATION Craig Torrance Global Director Health, Safety and Well-Being PepsiCo FIND UP-TO-THE-MINUTE INFORMATION AT werc.org/orlando15 Main Stage Speakers Be inspired and energized. Better & Faster: The Proven Path to Unstoppable Ideas Let Jeremy Gutsche teach you a proven path to unstoppable ideas. He’ll share the tactics he’s developed by studying tens of thousands of ideas, and the frameworks he’s tested while helping to solve some of the world’s toughest innovation problems with his 300+ clients (ranging from Coca-Cola to Sony to Wells Fargo). You’ll learn to look for the patterns of opportunity right in front of you, as well as to overcome the psychological traps that block success. In this engaging, humorous and educational session—based on his book “Better & Faster”—Gutsche will connect human evolution with our ability to adapt to rapid change, demonstrate why smart people miss great ideas and tell you what to do about it. Drawing from untold tales of reclusive billionaires and ordinary people, you’ll understand how to see patterns and clues that will lead you to be a more adaptable investor, innovator and creator. In short, you’ll leave this session better and faster. A Better Way To Build Teams Why do some individuals and teams seem like star performers, while others barely shine? Using a variety of stories, case studies and scientific research, Assistant Professor of Management at Oral Roberts University, David Burkus reveals that what makes a high-performing team isn’t just who’s on it, but also how it’s built. Discover how famous inventors, outstanding companies—even Broadway stars—benefit from focusing not just on making their teams work, but also on building their network. Learn how to determine if you’ve got the right team around you, and how to leverage your network to boost both your team’s and your organization’s performance. Forget the ropes courses and trust falls; there’s a better way to build teams. The Levity Effect: It Pays to Lighten Up Citing data, case studies and inspiring stories, humorist and best-selling author Scott Christopher (The Levity Effect, People People, The Daily Carrot Principle) teaches how very ‘serious’ organizations are ‘lightening up’ with amazing results. This often hilarious presentation defines the pillars of Levity as Latitude, Attitude and Gratitude;™ essential characteristics that pay off at work and at home. You’ll learn how to go easy on your fun-loving peers, how to discover and unleash your own unique sense of fun, how to say thanks with sincere impact, and why any of it even matters at all. Let’s focus on SOLUTIONS More than 80 valuable educational sessions to choose from! Here’s a sample … HEALTH CARE / PHARMACEUTICALS New for 2015 How Humana Managed Supply Chain Changes During Rapid Business Growth When Fortune 100 member Humana’s business entered a rapid growth cycle, the company decided to upgrade its facilities with an investment in high-volume automation. Presented in case study format, this session shares Humana’s methods for successful automation implementation, including radio-frequency identification (RFID) technology and an advanced warehouse management system (WMS) to support increased handling volume without adding labor. Sylvia Clark Technology Manager, Humana Inc. Using Leading Indicators to Drive Operational Excellence At Intermountain Healthcare’s IMAT distribution center (DC), a set of leading indicators are used to identify, monitor and improve cost, quality and outcomes for the company’s customers. This session takes an in-depth look at IMAT’s continuous process improvement journey using leading indicators, including data, technology, real-time feedback and innovation to make measurable improvements. Matt Jensen SCO Business Applications Manager – Supply Chain Center, Intermountain Healthcare Scott Bryan Distribution/Logistics Operations Manager, Intermountain Healthcare MANUFACTURING New for 2015 Applying Just-In-Time (JIT) to the Warehouse Lean philosophies have long been deeply embedded in the manufacturing industry, to great benefit. This session details how to apply simple lean principles within the warehouse to help move an operation closer to a just-in-time philosophy— and reap the resulting benefits. retail, e-commerce and hybrid distribution centers (DCs), retailer back rooms and the changing role of the store in today’s marketplace. Jeff Girard SVP Distribution & Fulfillment, DSW Inc. Jack Horst Partner, Kurt Salmon Associates REVERSE LOGISTICS New for 2015 Jason Minghini Vice President, KENCO Aligning Reverse Logistics: Vertical Integration of Commodities and Returns Evaluating the Potential for Returnable Packaging in a Manufacturing Process Reverse logistics: It’s complex, unpredictable and not widely considered. But recognizing the value of reverse logistics—and the opportunities it presents—is critical to companies looking to drive costs out of the supply chain while leveraging assets and resources. Participants will gain a better understanding of the changing returns environment, and review best practice concepts for overcoming challenges, improving recovery and boosting sustainability. Also included, insights on the future of vertical integration and closing the product loop. Not every component used in a manufacturing or assembly processes is a good candidate for returnable packaging. Session attendees will learn how to evaluate potential opportunities and implement a solution. This how-to presentation will identify what areas of a plant to look in, what to look for, what to document and what data to analyze. Barb Ledbury Packaging Engineer, Ingersoll Rand Company Chris Miller Packaging Engineer, Ingersoll Rand Company Rick MacDonald VP of Operations, Exel Chuck Johnston Director of Reverse Logistics, The Home Depot Troy Kubat Sr. Director, Reverse Logistics, Walmart Stores, Inc. RETAIL New for 2015 How to Enable and Optimize Ship-from-Store Fulfillment Implementing consistent processes—supported by the right technology—drives productive ship-from-store fulfillment of omni-channel orders. This discussion covers how to do just that, plus how to implement and optimize Distributed Order Management software to improve service, costs, sales and margins. Josh Mayer Director of Engineering and Services, Belk, Inc. Holden Bale Senior Consultant, Kurt Salmon Associates Omni-channel Supply Chain Network Design In this session, learn how to optimize networks across both retail and e-commerce operations into one omni-channel supply chain network. Considerations to be covered include the combination of Jeff Loafman Sr. Director of Operations – West BU Supply Chain, Walmart Stores, Inc. Matt Ennis VP of Reverse Logistics, Yusen Logistics (Americas) Inc. – Warehouse Division Understanding the Secondary Market The secondary market has become a significant portion of domestic economic activity in the US. Secondary markets allow excess inventory, returns, refurbished product, or assets to be recovered and resold. This session will illustrate both the magnitude and value of the US secondary market to include why refurb is here to stay. Pete Carfrae COO, The Recon Group Dale Rogers Professor, Logistics & Supply Chain Management Arizona State University Troy Kubat Sr. Director, Reverse Logistics Walmart Stores, Inc. Steve Dollase President, Supply Chain Network Inmar FIND UP-TO-THE-MINUTE INFORMATION AT werc.org/orlando15 5 EQ EQUIPMENT METRICS Big Data + Forklifts = Big Benefits Making Metrics Relevant Learn how Bobcat implemented a new technology that combines global positioning system (GPS) style telemetry with accuracy to 1-inch with its warehouse management system (WMS). The combination tracks and monitors all forklift-based material movements in its Fargo, ND warehouse. This session details the installation as well as the resulting benefits. All leaders use metrics to better understand their business. But how can you make those metrics relevant enough to use them as a tool to drive performance? If you’re ready for a complete culture shift, join us as we walk through the process of changing your organization’s perspective of metrics to increase their relevance…for both your business and its associates. A.K. Schultz VP of Customer Support, Swisslog Elijah Sleigh Regional Operations Manager LEGACY Supply Chain Services Donnie Herbst North American Strategic Materials Manager Bobcat Solutions for Financing Automation The session discusses capital solutions for investing in automation equipment, with a focus on lease financing. Leasing is a low cost and flexible solution to manage evolving and dynamic equipment needs. Learn about how leasing can provide tax and asset management benefits, as well as improving accounting and budget management. Patrick Judge Regional Director, Farnam Street Financial, Inc. Metrics in the DC: Annual Workplace Study Each year, WERC members and DC Velocity readers identify the most critical metrics used in their distribution centers. The updated data is published to support your benchmarking efforts. Join this session to hear the latest stats from our panel of research experts, as well as an overview of their analysis. Copies of the annual report are also available to all conference attendees. Joe Tillman Founder, TSquared Logistics Karl Manrodt Professor, Georgia College & State University Donnie Williams Assistant Professor, Georgia Southern University “ The sessions are informative, networking opportunities are plentiful, and the exhibits provide ideas that can be brought back to my network for implementation. “ Planning for the Unexpected: Awkward, Oversized and Heavy Freight in Warehousing While many of us specialize in handling standardized material that stacks nicely or sits neatly in racking, we’ve all encountered the odd shipment that’s top heavy, not on a pallet or weighs more than your forklifts can handle. This session focuses on how to establish an assessment and planning process to ensure that—regardless of the load— work gets done, product is safe and your people go home with all fingers and toes intact. It will also touch on receiving standards, key documentation and the metrics that should be tracked to mitigate the inherent risks associated with handling non-standard freight—while creating greater accountability throughout your supply chain. Chad Barrow President, Coastal Logistics Group OUTSOURCING Activity-Based Pricing in Outsourcing—Demystified! Unlock the mysteries of activity based pricing, and how it works within an outsourced logistics services arrangement. During this session, attendees will learn: what activity-based pricing is; how to put it together; what types of activities it should be based on; and, how to maintain it. Robert Ulery VP, Solutions Design, GENCO Consumer Packaged Goods (CPG): The Advantages of Outsourcing Transportation and Warehousing Why should consumer packaged goods (CPG) manufacturers consider outsourcing their transportation and warehousing activities to a third-party logistics (3PL) service provider? This session will help answer that question through a discussion of the strategic benefits that can be gained from such a relationship. Jessica Brooks Director of Sales and Marketing JB Hunt Transport Services, Inc. Anthony Fricchone Senior Director of Customer Operations Kane Is Able, Inc. Outsourced Logistics: Peek Inside a Successful 3PL Relationship Hear how Sam’s Club Logistics and Saddle Creek Logistics have both benefitted from their third-party logistics (3PL) relationship. During this facilitated discussion, leaders from each business will discuss their companies’ 22-year partnership, highlighting the keys to its continued success. Ken Woodlin VP, Logistics, Compliance, Safety & Asset Protection Walmart Stores, Inc. Brien Craft Sr. Director Distribution Center Operations Sam’s Club Bill Berg General Manager, Saddle Creek Logistics Services 6 FIND UP-TO-THE-MINUTE INFORMATION AT werc.org/orlando15 PL PEOPLE Annual Warehouse Employee Opinion Survey: The 2015 Results How do hourly warehouse employees feel about their jobs? Find out during a review of the latest results from this nationwide annual survey of hourly warehouse associates. A special focus will be placed on how differing regional economic conditions affect workers’ priorities when they seek employment. Participants will also learn new strategies to attract and retain the best logistics staffers in their local market. Brian Devine Division Vice President, ProLogistix Continuous Improvement and Conscious Capitalism: A Perfect Match Even though The Container Store has annually been among Fortune Magazine’s “100 Best Companies To Work For” throughout the past 15 years, that accolade doesn’t mean that the firm isn’t serious about operational improvement. In 2014, the retailer worked with Core Practice to implement new labor practices—including shift schedules, overtime strategies and more—to improve operations and save money. Session attendees will learn how The Container Store captured cost savings, increased employee flexibility and boosted morale, while also staying true to the tenets of conscious capitalism. Step Up to Automation: A DSW Case Study Follow the footsteps of DSW as the footwear retailer presents its conversion from a manual operation to a fully automated unit sortation system. This session will include an overview of: the business case and project justification; overcoming and managing the fear of change; mitigating of operational disruption and simultaneous implementation within a live operation; and production ramp up. The presentation will detail the installation’s outcome, comparing the original plan to DSW’s actual, quantifiable results. Distribution Center Recruitment and Retention: Best Practices How Do You Create a Culture of Ownership? PROCESSES aLive from WERC’s Celebrity Studio: Operating a Smaller Facility: Secrets of Success Warehouse [Family] Feud Ask the Auditor Survey says... Attend this action-packed, competition-brimming feature session conducted in a “Family Feud”-style format. Teams will go head-to-head in a battle to see who’s most in sync with today’s hottest warehousing topics. Support your favorite Warehouse Feud Family as they compete—or test your knowledge from the live studio audience. Whether you’re on the buzzer or in the crowd, just a few heart-pumping rounds will reveal if your fingers are on the pulse of current issues and trends in warehousing. Distribution Center (DC) Incentives: Share What Works Insights into Chemical Supply Chain Issues Slotting Optimization Group Therapy: Remedy Your Warehouse Slotting Woes Pick This! Got Metrics—Now What? The Lean Warehousing Idea Exchange Differently-abled Workforce: How to Achieve New Targets for Hiring Disabled Workers “Big Data” is a common term in today’s world, and “Big Fulfillment” could be an applicable term for today’s high-volume distribution centers. More and more retailers are building highly automated fulfillment facilities to keep up with peak seasons, high service level requirements and inconsistent labor availability. Through a real world case history of a major U.S. retailer, this session describes applications and automation technologies that meet these demands, as well as maps out a strategy for justifying investment in them for both peak and off-peak utilization. Learn what metrics to consider in determining peak needs; which key requirements are often overlooked; and how to select the right technology that fits your requirements and budget. David Fields Account Representative, Corporate Connections University of Tennessee Center for Literacy, Education & Employment Best Practices in Teaching Warehousing, Distribution and Supply Chain John Sarinick Chief Sales Officer, Beumer Corporation Big Fulfillment: Justifying Automation Technology in a High-Volume Environment Stan Martz Human Resources Manager, The Kroger Co. Women @ WERC Strategic Networking Tips for New Supply Chain Professionals Amy Carovillano VP Logistics & Distribution, The Container Store Howard Green Deputy Director of Corporate Programs National Organization on Disability Ideas Labs, Brainstorming, Knowledge Base… whatever you call it, this is the time to engage yourself with your peers on these important industry topics: Jeff Girard SVP Distribution & Fulfillment, DSW Inc John Frehse Managing Partner, Core Practice This session shares practical, real-world insights about how Kroger—with the assistance of the National Organization on Disability—successfully developed and implemented a disability hiring initiative at their distribution center in Cleveland, Tenn., meeting its disability hiring targets set forth by the new Section 503 regulations. Peer-2-Peer Discussions Build a Better Manufacturing DC Shop and Compare the Hottest Retail Distribution Trends Many Happy Returns Does Your Healthcare / Pharmaceutical DC Need a Checkup? Disability Hiring: How to Develop and Implement a Successful Initiative Optimizing and Maximizing Economic Incentives: P2P Follow-up Session Understanding Driver Hours of Service Implications Continuous Improvement and Conscious Capitalism, A Perfect Match: P2P Follow-up Session Mark Diehl Business Development Manager Beumer Corporation Brad Taylor Sr. Director, Distribution, Chico’s FAS, Inc. FIND UP-TO-THE-MINUTE INFORMATION AT werc.org/orlando15 7 PROCESSES Real Robots in the Warehouse Automation technology developers have long heralded the promise of robotic solutions for warehouse operations. Unfortunately, many of the touted technological breakthroughs often lack the key elements of functionality and/or implementation practicality. This session overviews the current robotic technologies available for—and being used in—today’s warehouse operations, illustrated with real-world case studies and typical metrics in both ROI and quality. Chris Harbert Global Sales Manager , Rethink Robotics The Art and Science of Strategic Site Selection for Distribution and Manufacturing Lessons on Supply Chain Resiliency: The Transition from Reactive to Proactive Successful site selection identifies the location(s) with the highest likelihood of optimizing a company’s competitive advantage in the context of its broader supply chain network. Factors such as real estate, freight, infrastructure, workforce availability and skills, and more are part of a larger formula to examine when making critical site selection and location decisions. If your company is considering adding distribution centers (DCs) or plants to its supply chain, or evaluating a strategic stay-or-go decision for existing sites, spend some time hearing about both successful and unsuccessful site selection cases. Supply chain disruptions: when they occur, the impact spreads instantaneously across all connected parties. In response, leading supply chain risk management practitioners have evolved from a reactive to a proactive model. Based on more than five years of research conducted at the University of Maryland, this session explores the lessons from today’s leaders in supply chain resiliency—what it looks like, where it is headed and why your company should care. Bethany Bailey Managing Director, Industrial Strategy & Operations for the Americas, Cushman & Wakefield RE John Morris Senior Managing Director, Cushman & Wakefield REAL ESTATE How to Optimize and Maximize Economic Incentives Andy Mace Managing Director, Global Business Consulting Supply Chain Solutions, Cushman & Wakefield With strategic guidance, companies throughout the US and Canada have received in excess of $177 million in economic assistance commitments to support project investments totaling $625 million. How did they do it? During this interactive discussion, session participants will learn about incentive procurement, administration, compliance and close-out. Keith Gendreau Consulting Manager, Global Business Consulting Cushman & Wakefield Leslie Rubin President, Rubin Advisors Inc Leading Logistics: Lessons Learned the Hard Way “ The WERC Conference was an outstanding experience. A “top shelf” group of speakers with leading-edge supply chain content. We brought back some great ideas to improve our distribution operations. “ ST STRATEGIES Want to become a leader in our industry? Spend this hour preparing yourself for the challenge of transitioning from being AN authority on operations and logistics to being IN authority. Session participants will identify the skills and attributes they need to strengthen in order to be an effective leader. Catherine Cooper President, World Connections Lisa Harrington Associate Director – Supply Chain Management Center, Robert H. Smith Schools of Business University of Maryland Shock and Awe: Revelations from the U.S. Roadmap for Material Handling & Logistics With supply chains evolving at an “exponentialexponential” rate of universal transformation, the impact on your business can inspire both shock and awe. Get a grasp on the most critical disruptors contributing to these changes—as identified by the U.S. Roadmap for Material Handling & Logistics (www.MHLRoadmap.org)—and the core competencies your business must develop to excel through the turbulence. In this highly interactive session, participants will examine the key trends and discuss strategies to adapt and thrive. Gary Forger Managing Director of Professional Development MHI Still Rugged, Now Flexible: Rocky Brands’ Dramatic Transformation to Omni-channel Famous for providing rugged outdoor and occupational footwear traditionally sold through nearly 3,000 retailers and catalog outlets, Rocky Brands recently revamped its facilities to support e-commerce orders. This session highlights the company’s transition from full-case to piece-pick shipments, focusing both on the key systems and the resulting operational adjustments required by omni-channel fulfillment. Kevin Koster Director of Distribution Services, Rockybrands Adam Kline Director, Product Management Manhattan Associates 8 FIND UP-TO-THE-MINUTE INFORMATION AT werc.org/orlando15 “ WERC Conference continues to be the conference for logistics professionals seeking a relaxed conference environment, where the perfect variety of shippers, IT experts and service suppliers collaborate resources and move industry forward. “ Undercover Boss: Distribution Center Edition As proven by TV show “Undercover Boss,” what you don’t know about your operations could hurt your business. Hear real-life lessons from professional investigators who work undercover in distribution centers (DCs) to expose serious security and operational problems that might otherwise not have come to light for months or years. Barry Brandman President, Danbee Investigations Understand Equipment Utilization Everybody has equipment in their building—and a replacement plan. New systems available in the market offer precise tracking equipment utilization. Learn how tools such as these can be a game changer in your facility’s equipment replacement program. Lance Meyer Senior – Crown Insite Technology Advisor Crown Equipment Corporation TRANSPORTATION How to Increase Yard Management Productivity via Mobile Technology Did you know that a simple move of a trailer from its yard location to your dock door might be your most expensive transportation mile? This session details a case study focused on how yard management software (YMS), paired with off-the-shelf mobile technology, can extend inventory visibility outside the four walls of a facility to boost productivity. Eric Bentley General Manager, Transportation Columbian Logistics Network Nate Harris President Cyprus Inland Corporation PepsiCo’s Driver Skills Program: Comprehensive Collision Prevention SYSTEMS Going Global: Amway’s Rapid WMS Expansion Like many companies, when Amway undertook a major warehouse management system (WMS) expansion, the goal was to better serve their customers. Unlike other companies, however, the company deployed their new system across 21 different distribution facilities in less than 18 months. Hear the inside story about how they pulled it off in this session. One of the greatest risks to an over-the-road transport business is from collision. Serious collisions can have massive financial, reputational and social costs to a company and, of course, devastating human costs. Mitigating collision risk centers on the skills and behavior of the driver, yet many companies do little to improve these factors. Discover how PepsiCo’s comprehensive “Pro Driver” skills program improves its drivers’ skills and behavior behind the wheel beyond the basics of licensing and DOT regulations. Exclusive Sessions Simulating Supply Chain Disaster In this supply chain simulation game, you’ll experience the challenges of delivering goods to market during a disaster, while exploring both intra- and inter-organizational strategies that can reduce disruptions. Current events and attendee experiences will contribute to the discussion of best practices for supply chain resilience. To participate fully, attendees should bring a smartphone or tablet. Sunday, May 3 3:00 – 6:00 pm Limited seating. Ticket required, additional fee: $45 Kathy Fulton Director of Operations ALAN, American Logistics Aid Network Jamison Day, PhD President, Ecosify Beer Logic® “Everything I ever needed to know about warehousing, I learned from beer.” For the fifth year, WERC will be sharing this mantra with all those who enjoy a tasty barley beverage after a long day of learning. It’s a comedic, enthusiastic, fun (and even knowledgeable) perspective on the warehousing industry we know and love— and all that it has in common with porter, stout, pilsner, bock, weizen, pale ale, aka BEER! What beer styles were created as a result of logistical failures? Is the beer industry facing an imminent demise, and is the warehousing industry to blame for it? What can warehousing learn from a new style of beer can? Find the answers to these questions and more at this year’s Beer Logic. Will beer be served? YES! Tuesday, May 5 3:15 – 4:15 pm Limited seating. Ticket required, additional fee: $50 Chad Pilbeam Creative Idealist, WERC Pat Sheridan Senior HSE Manager, PepsiCo Mahesh Rekhani Manager of Global Logistics Business Systems Amway Corporation Team Building, Educational Opportunities and SAVINGS! Consider WERC Corporate Membership see page 11 FIND UP-TO-THE-MINUTE INFORMATION AT werc.org/orlando15 9 Registering is easy! All Conference events will be held at: Hyatt Regency Orlando To secure your spot for the event of the season, use our new, easy-to-use online registration system at … 9801 International Drive Orlando, Florida 32819 werc.org/orlando15 Main Phone: 407.284.1234 Reservations: 800.233.1234 or werc.org/conferencehotel If you prefer to register by mail, visit the website and download the necessary registration form. Questions? Email conference@werc.org or call 630-990-0001. Register before the March 24th deadline and save almost 15%! CONFERENCE PRICING: WERC Member – Practitioner Early-Bird Early-Bird Rate Rate until March March 24, 24, 2015 2015 After March 24, 2015 $ 1,075 $1,250 WERC Member – Supplier or Consultant $ 1,325 $1,500 WERC Member – 3PL Employee $ 1,325 $1,500 WERC Member – Full-Time Educator $ 540 $ 675 Facility Tours and Exclusive Sessions require pre-registration at an additional fee. BECOME A MEMBER AND SAVE! Become a WERC member by March 24th and save 20% on your conference registration fee. Or you can choose to pass on the offer and pay $325 more as a non-member. Really… it’s a no-brainer. Learn from your peers. Sign up for a Facility Tour. During conference week in Orlando, local facilities have offered to open their warehouse doors to those interested in observing unique tools, processes and quality best practices. Find facility tour information on page 11 and visit werc.org/orlando15 for updates. Corporate Members save at Conference. When it comes to sending your entire team to conference, cost can be a barrier. We have eliminated the pricey challenge with our exclusive Corporate Membership program. Corporate members can now feel comfortable sending their entire team to conference with the savings they get on registration fees AND feel like the exclusive member they are with access to the WERC Corporate Member Lounge. Learn more at on page 11 and at werc.org/corporate. Enhance your networking. Be a conference volunteer! We’re in need of enthusiastic and motivated volunteers to greet attendees, hand out materials and answer questions during our conference. Volunteers will have the opportunity to expand their network while making our conference the best it can be. For more info, go to werc.org/helpwerc. WERC Group Room Rate Single Room Rate: $ 219 Total Room Tax: 13.5% (subject to change without notice) April 3, 2015: Last day to reserve a room at the WERC group rate ($219) or until rooms are sold out. Why should you choose the Hyatt Regency Orlando? It’s where all the action will be. It’s a short commute (elevator ride) to the entire program. No taxi or parking costs to worry about. It’s where all of our sessions and after-hour events will be held. It’s where your peers and co-workers will be. Network longer and be steps away from your room. It’s the only place we offer our attractive room rate. And all on its own, the Hyatt Regency Orlando has many wonderful amenities. During the conference, there’s really no reason to leave. Enjoy the WERC conference mobile app. A benefit exclusively for conference attendees, this app will allow you to extend your networking opportunities beyond the conference. With the app you can view the attendee list, engage with users, share private messages with fellow attendees, view schedules and floor plans, create and save a personal schedule, get program updates and more. The app will be available to registered attendees in April. 1100 Jorie Boulevard, Suite 170 Oak Brook, IL 60523-4413 P: 630-990-0001 F: 630-990-0256 10 E: wercoffice@werc.org FIND UP-TO-THE-MINUTE INFORMATION AT werc.org/orlando15 Facility Tours Monday, May 4 1:30–4:30 pm* #01 Walmart DC 6071 Tour one of Walmart’s 158 distribution centers (DCs). This 1-million-square-foot facility includes ambient, cooler and freezer storage areas to support roughly 100 stores in a 200-mile radius. As a part of one of the world’s largest private logistics and distribution networks (including DCs and a fleet of 6,500 tractors, 55,000 trailers and more than 7,000 drivers), you’ll see how Walmart utilizes a unique combination of material handling, processing and training to maximize savings that are passed on to customers and communities. used for meetings, training, exercises and small conferences by state, local, federal and non-profit agency members of the State Emergency Response Team (SERT). Visit highlights will include an overview of four climate-controlled warehouse areas, the logistics management center, and the movement coordination center. Tuesday, May 5 1:30–4:30 pm* #11 Walt Disney Company, Inc. Take a bite-size tour of global snack, candy and beverage company Mondelez International’s Orlando facility. This high-volume, 150,000-squarefoot dry goods distribution center is staffed by more than 75 employees. Associates deploy both cart and pallet loading equipment to handle more than 300 biscuit SKUs in large volumes, cross-docking loads to other Mondelez distribution facilities in Tampa and Jacksonville. Tour the Distribution Services’ operational space, located in backstage areas of the Walt Disney World (WDW) Resort. The division occupies nearly 1 million square feet of operational space, with all but 150,000 of it on property owned by WDW. Operations include merchandise, food & beverage, general supply distribution, marking (price ticketing), company/guest shipping, delivery (via WDW’s privately owned fleet), mail order and mail services. The tour begins with a video overview of the entire division, then focuses on the merchandise distribution operation with an emphasis on the automation project that went live in January 2008. Also highlighted are various 5S and safety initiatives that have been implemented. #03 #12 The Consolidated Service Center was built in 2008 to consolidate storage and distribution of medical supplies to the Orlando Health facilities. The first deliveries were made in early 2009 and distributed volume increase three fold over the last 6 years. Relationships were developed with many suppliers who previously only had a direct to facility distribution model. In addition, the CSC worked closely with key customers to add products that required long lead times or short expiration dates. United Stationers Inc. is a leading supplier of business essentials, with 2013 net sales of $5.1 billion. The company stocks a broad assortment of over 140,000 items, including technology products, traditional office products, janitorial and breakroom supplies, office furniture, and industrial supplies. The Company’s network of 77 distribution centers allows it to deliver products to approximately 25,000 reseller customers. This network, combined with United’s breadth and depth of inventory, enables the Company to ship most products overnight to more than ninety percent of the U.S. and major cities in Mexico and Canada. #02 Mondelez International Orlando Health Consolidated Service Center #04 State of Florida Emergency Logistics Response Center Tour Florida’s 200,000-square-foot State Logistics Response Center (SLRC), which serves as the central point of logistics management and operations support during emergency events, including natural and man-made disasters. The high security facility is the only disaster logistics management center in the U.S. It operates daily, staffed by full-time Florida Division of Emergency Management (FDEM) personnel, and others from state agencies and the Federal Emergency Management Agency (FEMA). When not fully activated for disaster operations, the facility is United Stationers Inc. What can Corporate Members expect at conference? Group discounts on registration fees. Access to the exclusive WERC Corporate Member Lounge. Meeting space (for their entire team) at Conference. Don’t keep your team from the education and research info we offer. Learn more at werc.org/corporate Join these current Corporate Members: Amway Corporation EP America, Inc. Intelligrated KENCO Kuehne + Nagel Mondelez International Optricity Corporation Penguin Random House, Inc. Pep Boys Starbucks Coffee Company The Container Store Walmart Stores, Inc. … and more listed at werc.org. #13 AmerisourceBergen Staffed by more than 150 associates 24/7, AmerisourceBergen’s Orlando wholesale distribution facility incorporates an automated picking system with tote induction and label lid strappers to provide medications to patients throughout Florida. On the tour you’ll learn how this pick-pack-ship operation supports the world’s biggest generics purchaser and serves the industry’s largest number of community and health system pharmacy partners. *Exact tour departure and return times can be found on the website. All tours will take approximately 2–3 hours, which will prevent you from attending the afternoon sessions. Seats are limited and tours sell out quickly, so reserve your seat soon! werc.org/orlando15 11 18% Conference Facts: Who attends the WERC Annual Conference? 1100 Jorie Boulevard, Suite 170 Oak Brook, IL 60523-4413 2% 2% 1% 11% 40% 19% 25% Manager/Supervisor VP/Sr/Exec VP/ President /C-Level 14% Director 27% % Other99% Plan now to attend! General Manager Engineer 27% Set aside the dates. 23% Consultant Budget for the expense. Early bird rates available until March 24! Primary objectives for attending WERC Annual Conference 6% 8% 23% Review the program. (page 4–9) No sign-up is needed for sessions or P-2-P Discussions. Check if there are any Exclusive Sessions (page 9) or Facility Tours (page 11) you’d like to attend. Register online or if you prefer to register by mail, visit the website and download the necessary registration form. 9% 17% 19% 18% Make hotel arrangements. (see page 10) Make travel arrangements. Call 630.990.0001 if you have any questions. Gain knowledge Network with logistics professionals Get new ideas Stay current on industry trends 2% 2% 1% Find out about new equipment Benchmark against other companies 11% Validate our operations 40% 19% (Data from survey of 2014 Conference attendees) 25% Follow us @WERC . #WERC2015 OUR GUARANTEE WERC stands behind the quality of our conference program; therefore, if conference does not deliver a quality educational and networking event, we want to hear from you. WERC will provide you with a credit certificate toward any future WERC national educational program, or refund your money. werc.org/orlando15