POSITION PROFILE Payroll & Sundry Debtors Officer Position Summary Position Title : Payroll & Sundry Debtors Officer Business unit : Finance Division : Governance Classification : Level 3 Status : Ongoing (Full-Time) Position Statement The Payroll and Sundry Debtors Officer is responsible for:• Delivering quality customer service through accurate and confidential payroll services to the management and staff within the City of Marion in accordance with relevant industrial awards, workplace agreements and legislation. • The processing and administration of the City of Marion’s Sundry Debtors Corporate Vision By 2020, Marion Council will be: A leader in the delivery of the Community Vision ‘Broad Horizons, Bright Future’. > Community Wellbeing > Cultural Vitality > Dynamic Economy > Healthy Environment An Organisation of Excellence > Recognised for Excellence in Governance > Recognised for Service Quality > Employer of Choice The Corporation of the City of Marion is committed to the Excellence in Local Government Framework (EiLGF) to guide our strategies and enable us to benchmark our achievements. We are also committed to developing a constructive culture that supports individuals and the organisation to achieve our goals. Constructive Culture The City of Marion understands that constructive leadership management and teamwork are critical to maximising community benefit and employee satisfaction. We will work towards building a constructive culture, which for us, means showing balanced concern for getting the job done (task skills) and for satisfying the needs of the individual or group (people skills). POSITION PROFILE Payroll & Sundry Debtors Officer There are four (4) key components of the Human Synergistics Constructive Cluster (Style) Achievement Orientated individuals or teams are concerned with getting things done and performing well. Affiliative The climate or atmosphere of affiliative individuals or teams is very friendly, cooperative and relaxed. Humanistic – Encouraging Individuals or teams are constructive, sensitive and supportive of others. Self-Actualising Individuals or teams tend to be optimistic and interested. Reporting/Working Relationship Reports to: Financial Accountant Supervises: N/A Internal liaisons: Organisational Development Team Members Finance Team Members All City of Marion employees External liaisons: ATO department Local Government Super Scheme LGA Workers Compensation Scheme Sick & Accident Scheme (Echelon claims services) Government bodies (Centrelink, etc) Financial & Health Insurance institutions Salary Packaging provider Legal Professionals Unions Debtors Debt Collection Agencies Essential Minimum Requirements The following essential requirements will be used in the assessment of the applicant in order to determine the most suitable candidate. Skills, Knowledge & Experience Sound working knowledge of current legislation, standards, principles & practices relating to payroll and debtors. Experience in administering the payroll function in a small to medium size organisation. Experience in administering and maintaining the debtors function. Sound knowledge of debt collection methods and procedures. High level proficiency in a PC environment, Microsoft applications (eg Excel and Word) and database and payroll systems. Commitment to the provision of a high level of customer service to both internal and external customers. Excellent time management skills including the prioritisation of tasks and ability to meet deadlines. High level of interpersonal, verbal and written communication skills. Initiative and ability to exercise judgement within generally established guidelines, methods and procedures. Flexibility and adaptability to change. Ability and commitment to perform effectively as an individual, in a team and across the whole organisation. Demonstrated experience in working to KPI’s. POSITION PROFILE Payroll & Sundry Debtors Officer Desirable Requirements The following desirable attributes will be used to distinguish between applicants who have met all essential requirements. Educational Qualifications Certificate in business administration, finance or similar field. Skills, Attributes, Knowledge & Experience Basic knowledge of human resource management principles and practice. Knowledge of workers compensation claims process. Knowledge of Local Government Superannuation Scheme. Working knowledge of Local Government Act, Regulation and Awards. Working knowledge of Local Government functions, roles and processes. Knowledge of departmental policies and procedures or more broadly, the City of Marion. Experience in basic accounting procedures and methods. Experience in Civica Authority. POSITION PROFILE Payroll & Sundry Debtors Officer KEY RESULT AREAS 1. CONSTRUCTIVE CULTURE 2. OPERATIONAL 3. QUALITY SERVICES 4. BUSINESS EXCELLENCE 5. ENVIRONMENTAL AWARENESS 6. OWN HEALTH & SAFETY KEY RESULT AREAS 1. Constructive Culture 2. Operational KEY TASKS Demonstrate understanding and contribution to the achievement of the Constructive Culture with emphasis on the four key components. Demonstrate through own behaviours contribution to the achievement of the Corporate Values that are important to the success of the Organisation: • Open, ethical and accountable. • Value the customer. • Committed and enjoys getting the job done. • Seek and celebrate achievement. • Work together in partnership. • Show leadership. • Respect the views, opinions and capabilities of others. • Continue to learn and improve. • Embrace sustainability. Payroll • Undertake the accurate and timely administration and processing of payroll in accordance with relevant awards, agreements, taxations and other legislation. • Maintain the integrity of the payroll system and associated processes through accurate and complete administrative and payroll processes, data entry, record keeping and document management. • Ensure all employee masterfile information including payroll deductions, award payment and entitlements are accurate and appropriately authorised by Management and staff. • Ensure personnel records are maintained and secure. • Liaise with Local Super Scheme managers on behalf of staff to ensure benefits are paid on time. • Administer a range of personnel and payroll related activities, including: • Weekly contributions to Local Super are balanced and remitted. • Fortnightly workers compensation reimbursements. • Fortnightly Income Protection Insurance claim reimbursements. • Monthly reconciliations of ‘Sickness & Accident’ and Workers Compensation clearing accounts. • Remittance of monthly deduction cheques. • Prepare and complete all processes involved with employee Final Pays • End of Year Processing in accordance with legislative and auditing requirements. POSITION PROFILE Payroll & Sundry Debtors Officer • Annual PAYG Payment Summaries. Obtain FBT reportable benefits details from finance for inclusion in payment summaries. • Produce End of Year reports. • Produce ad hoc reports including payroll, leave, pay rates, allowances, costing report etc) in response to customer/manager requests. Sundry Debtors • Produce and issue Invoices/Credit Notes to debtors. • Complete monthly debtors’ reconciliation. • Issue of monthly statements to debtors. • Monthly reporting of current debtor position (ie. Ageing of outstanding debtors), broken-down by originating department, to: • Corporate Planning and Engagement Officer for inclusion in monthly Corporate Performance Report. • Manager Finance for presentation and discussion with CMG and EMG. • Ensure all debtor address changes are correctly updated in Authority. • Provide service and assistance to all customers requiring copies of invoices. • Coordination and administration of collection of debts, including liaison with CoM originating officer to follow-up debtor. • Liaising with Debt Collection Agencies as and when required. • Authority Module Champion for Sundry Debtors. Finance • Provide support and assistance to accounting staff as and when required. • 3. Service Quality • • • • • 4. Business Excellence • • • 5. Environmental Awareness • • • • Participate in the gathering and analysis of customer feedback to establish the value, satisfaction and expectations for each service provided within work area. Participate in the review and improvement of the quality of each service provided in line with the identified customer feedback and organisational needs. Support and participate in Corporate Service Quality projects. Participate in the establishment, monitoring, reviewing and reporting of key performance indicators (KPIs) and targets for all services within work area. Contribute to the maintenance of an accurate record of customers and key stakeholders of all services within work area. Support the development, implementation and achievement of actions to address the opportunities for improvement identified through the Business Excellence process. Contribute to and implement improvements to workplace methods, practices, quality and productivity. Contribute to improve the overall operational efficiency of the organisation through the use of Business Excellence tools to increase quality of service and where possible reduce operational costs. Take reasonable care of the workplace environment. Avoid adversely affecting the environment (including impacts on soil, water, air, noise, flora and fauna) through any act or omission of work. Be aware of and comply with use of and utilise any equipment provided for environmental pollution prevention. Report all spills, incidents and environmental damage in accordance with POSITION PROFILE Payroll & Sundry Debtors Officer • 6. Own Health & Safety • • • • • • • • Council procedures. Participate in activities associated with the implementation of workplace environment policies, procedures and management systems. Take reasonable care of own health and safety at work. Avoid adversely affecting the health and safety of any other person through any act or omission at work. Ensure you are not affected by the consumption of alcohol or a drug, in such a state as to endanger own safety at work or they safety of any other person. Use any equipment provided for health and safety purposes. Not wilfully interfere with or misuse items or facilities provided in the interest of health, safety and welfare of employees. Report all accidents, incidents, injuries, property damage in accordance with Council procedures. Comply with the use of and utilisation of appropriate Personal Protective Equipment (PPE). Participate in activities associated with the management of workplace health and safety, policies, procedures and management systems. Position profile approval: Acknowledged by Occupant Acknowledged by Manager Acknowledged by Organisational Development Date Date Date