ADVERTISING PROFESSIONAL PRACTICE IMC PAPER ‘EVERY DAY I PUT THEM ON’ CAMPAIGN EXECUTIVE SUMMARY In the context of the increasing number of dogs wander around the streets without leash and name tag, dogs bite and scare people, and dogs urinate and defecate in urban areas, particularly Ho Chi Minh City (HCMC), this IMC campaign is designed to encourage the target audience to take actions for well-behaved dogs in the city. The target audience is Vietnamese young people aged between 18-25 living in HCMC. Although they love their dogs, they don‟t think it is their responsibilities to equipping their dogs with essential tools before going out and cleaning up after their pets at the public places. Research about this issue provides key insights that the dog owners are used to let their dogs wandering around in public without the dog owners‟ supervision and they are irresponsible of making sure their dogs won‟t harm and disrupt others in the public places. Therefore, the campaign “Every day I put them on” is created using 4 main tactics: public stall, video clip, poster and online promotion. With the sign “Please clean up after your dogs!”, the stall provides dog waste bags and instructions on how to use the bags for dog owners to pick up their pet‟s droppings. Another tool is the video which is shown on social media sites and in the cinemas, right before the movies start. Online promotion consists of Facebook page, website and online banner. Print ad (posters) will be distributed offline in pet shops to promote and raise awareness about the campaign.Those tactics will be implemented based on continuity schedule, which means we continuously operate media channels to keep reminding the target audience. CAMPAIGN BACKGROUND Dogs without leash and name tag is a sensitive and common problem in Vietnam urban areas. Particularly, in HCMC and Hanoi, unleashed dogs bite and bark at people because of the irresponsibility of their owners (Hung 2013). Also, these uncontrolled dogs are caught by dog thieves, causing miserable deaths for them (Lang 2014). Besides that, people often complain about their neighbor‟s smelly dog droppings (Hoan 2012; Tran 2010). According to The Canadian Public Health Association Several (2010), dog poops can cause serious illnesses for human being, even deadly ones and some of them become more infectious after times (Peeples 2011). As a result, the Ministry of Agriculture and Rural Development had a regulation requiring dog/cat owners have to register their pet with the local committee (Hung 2012). Moreover, there are considerations about whether dogs should be allowed in apartments (Thanh &Thien 2013). However, these regulations turn out to be not very effective. Therefore, it leads to serious conflicts that the local authority has to interfere (Do 2014).This influences people‟s daily life and prevents people from giving straightforward feedback. This seem-to-be-simple issue results in a good cause advertising campaign for a cleaner city. Regarding this problem, there are some points the campaign should consider before launching: Ho Chi Minh authority passes the law to fine people letting dog poop in public place 20.000 to 100.000 VND (Thu Vien Phap Luat 1998). This is a good base for the campaign to start. In HCMC, individual annual average income is $4,500 (Nguyen 2013). Therefore, people probably have enough finance to raise a pet. Besides, some Vietnamese care about their dogs so much to spend on expensive dogs „services (Linh & Duong n.d.). Additionally, technology is also what the campaign should consider. Specifically, Google‟s survey found that 70% of Vietnamese people use smart phones for information-search, videos, apps or accessing social networks (VietnamNet 2014). By August 2013, 19.6 million of Vietnamese use Facebook, taking up 21.4% of total population (Minh 2013). Besides, 98% media users interact with their friends on social network (Kanta Media Net Index Vietnam 2011, cited in Moore 2011). Regarding Vietnamese‟s Internet users, people aged 15-24 take up 95% of total users (CIMIGO NETCITIZENS 2012, cited in Moore 2013). Therefore, the campaign can reach the target audience via these channels. STRATEGIC COMMUNICATION CHALLENGES: In the process of generating the campaign, there are two significant communication challenges amongst the target audience that may prevent the campaign from achieving the best outcomes. Firstly, Vietnamese young adult are claimed to be irresponsible (Duy 2013). According to Duy (2013), the irresponsibility of Vietnamese youngsters is getting more and more common. Therefore, he stated that this phenomenon should be alarmed in the community. In this case, irresponsibility can cause major impacts on the effectiveness of the campaign as youngsters can just ignore the effort to look after after their dogs. Secondly, Thanh (2013) highlighted that young Vietnamese usually tend to follow the crowd. They can be easily affected by surrounding people or environment including their parents, friends, neighbors or even online trends on the Internet. As a result, since the awareness of the young generation towards the problem is not high as well as most people do not have the habit to bring plastic bags to pick up dog poops, wear name tags and leashes for their dogs, it is difficult to persuade young people to change their behaviors. TARGET AUDIENCE Demographic They are both males and females aged 18-25 living in Ho Chi Minh City with middle to high household‟s income ($1,000 –$2,000/month). They have high education with undergraduate degree or above. Also, it is estimated that HCMC has 600,000 young people from 18-25 years old (VNU ITP 2009). Lifestyles They are pet-lovers who spend time with their dogs everyday. Moreover, they are familyoriented. They enjoy outdoor environment and nature with their family and pets. They are innovative, modern, and expressive. They want to show off that they are from a high-class level by buying expensive dogs (Ngoc Bao 2012). Behavior They walk the dog at least once a day but do not have the habit of cleaning up after their pets in public places. They are Internet and social media users. They take care of dogs and willing to pay for expensive dog‟s services (Linh & Dương n.d.). GOAL & OBJECTIVES Goal: This campaign encourages the target audience (young dog‟s owners) to have responsibilities to equipping their dogs with essential tools before going out and cleaning up after their pet at the public places. Objectives Media objectives In the first three months of the campaign, reach 60% of target audience at least 4 times a week. In the last three months of the campaign, reach 80% of target audience at least 3 times a week. To have at least 500 000 views of “Everyday I put them on” clips in youtube after 6month campaign. To have at least 1 000 shares of “Everyday I put them on” clips in social media after 6month campaign To get 400 000 views of website after 6-month campaign To get 80% of positive feedback for online banner in the website after 6-month campaign. Communication objectives To make 60 % of target audience aware of the issue after 6-month campaign. To make 50% of target audience feel that it is necessary to equip their dogs with name tags, dog-collars and dog leashes after 6 month campaign To make 40% of target audience feel that they‟re responsible when they equip their dogs when going out after 6-month campaign. To make 40% of target audience feel that their responsibility is cleaning up after their dogs when going out Action objectives To make 40% of target audience equip their dogs by dog name tags, dog-collars, and dog leashes after 6-month campaign. To make 40% of target audience equip their dogs by dog name tags, dog-collars, leashes and dogs‟ waste bags. To have at least 500 000 views of “Still Naked” clips in youtube after 6 months campaign To have at least 1 000 shares of “Still Naked” clips in social media after 6 months campaign KEY INSIGHTS Based on our research, many young vietnamese people express a certain level of irresponsibility when owning a pet. For example, dog owners in Ho Chi Minh City often let their dogs wander around the streets without the leash and bite people (Quang Duan 2013). They also usually let their dogs urinate and defecate in the public places without cleaning after that (Thi Tran 2010). Those habits make other people have negative thoughts and feelings toward dogs and the dog owners.The deep reasons behind is laziness or lack of good habit. Therefore, the campaign “Every day I put them on” is created in order to raise awareness and promote the good habits of the dog owners in Ho Chi Minh City when they walk their dogs in public places. ADVERTISING CONCEPT Based on the key insights, the campaign aims at changing the target audiences‟ daily routines in equipping themselves and their dogs with essential tools before going out. To achieve the set objectives, it is important to make the audiences believe that the leash, the dog‟s name tag and waste bags to clean up after their dogs are indispensable tools for the pets just like their clothes. With the concept nakedness, the campaign focuses on depicting a dog without the leash and the name tag is like a human without clothes on. This approach is suitable for the target audience since it presents the actions as good habits and it is enjoyable for both the dogs and the owners to do so. PROPOSITION Based on research and key insights, the campaign‟s key message is: “A truly responsible dog owner knows what to equip with his/her dog every time they go for a walk” CREATIVE STRATEGY & MEDIA To implement the proposition creatively, the campaign “Every day I put them on” is executed under the theme of dynamic, energetic and fun. There are some tactics through which the campaign go: 1. Offline promotions: a. The stalls: Displayed stalls “Please clean up after your dog!” will be placed in Thao Dien Residential Area District 2, Crescent Mall – Park District 7, and 23/9 Park District 1. The stalls will be available until the end of the campaign. Before the launch day, we set up stalls around the areas where young people usually walk their dogs. The stalls provide dog waste bags that the dogs‟ owners can use to pick up dog poop. On the stalls there is a sign “Please clean up after your dog!” with the bag‟s how-to-use instruction. During the campaign, volunteers stand at the stalls to talk about the campaign to raise awareness among the target audience. Moreover, people using the bags to clean up after their dogs are given Polaroid photos with their dogs as souvenirs. The photos‟ digital versions are posted on the campaign‟s Facebook, Instagram and official website. Figure 1. Reproduce from GT Wulf n.d. Figure 2. Reproduce from Dreams Time n.d. Figure 3. Reproduce from Oona 2010 Figure 4. Reproduce from Freidin J. 2011 b. Posters and Board of instructions: To reduce the cost and effectively reach the target audience, posters are just placed at some locations. Specifically, they only are hung in pet cafe, hotels and spas such as Dogi & Caty Cafe (72B Le Van Sy, Phu Nhuan District), Raging Rottweiler Hotel (Go Vap District), Phuong Anh Pet Mart (District 6) and in vet centers as well as Petshops where owners usually visit. The poster will be color-printed in A3 paper-sized so as to catch attention of the visitors to stores and shops. Plus, the aim of showing a clear key visual and copy in the poster is to make the target audience recognize the needs of the 3 tools for the their dog. Thus, they might consider buying the tools immediately at the stores. Another interesting media channel for the campaign is the board of instruction sticked on the stalls which are put in Crescent Mall, Thao Dien and 23/9 Park. This tactic can draw attention of the target audience who approach the stalls for dog waste bags. This tactic is used from the beginning of the campaign to draw attention to the middle of September because at that time, target audience needs to use their own bags and set up habit. c. Cinema: Apart from social media channels, the teaser video uploaded on Youtube will also be shown in CGV and Galaxy cinema before movie time. This will be a great channel since the target audience usually hangout at the cinema during weekend (Da Nang Portal n.d.) 2. Online promotions: a. Social Media: Research has shown that 86% Vietnamese Internet users have accessed to social network (Tuoitrenews 2012). Therefore, Youtube, Facebook and Instagram are the top choices for the campaign. Youtube: At the beginning of the campaign, a teaser video is uploaded on Youtube to attract target audience‟s attention and generate their curiosity. Since target audience are innovators, it‟s likely that the video will be shared among Youtube community and hence, widely reaches the target audience. Facebook: We create a Facebook fan page called “Every day I put them on” to keep informing and reminding the target audience about the campaign. Particularly, the Facebook page will be set up at the same time as the teaser video. One interesting point of using Facebook is that we will create a hashtag “#EverydayIputthemon” in order to drive the conversations and involvement of Facebook citizens. Instagram: Like Facebook, the hashtag “#EverydayIputthemon” on Instagram is taken into account to update in pictures of owners and their dogs wearing fun costumes, leash and dog waste bag before going out. As people can see the cuteness and fun from those pics, it‟s expected that the campaign and its hashtag will be spread in a large scale. b. Online banner: Another media tool is online banner. This is an interactive banner in which audience can play a simple game with the dog. After finishing, the players are directed to the official website. 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