Contents A BRIEF SUMMARY ABOUT STAGE 1 .................................................................................... 2 INTRODUCTION .......................................................................................................................... 2 COMMUNICATION OBJECTIVES ............................................................................................. 2 MEDIA OBJECTIVES................................................................................................................... 3 PROMOTIONAL MIX TOOLS:.................................................................................................... 6 SELECTING MEDIUMS FOR EACH CHOSEN PROMOTIONAL MIX TOOL: ..................... 9 SELECTING VEHICLES FOR EACH CHOSEN MEDIDUMS ................................................ 17 SCHEDULING ............................................................................................................................. 35 FLOWCHART.............................................................................................................................. 37 REFERENCE................................................................................................................................ 37 1 A BRIEF SUMMARY ABOUT STAGE 1 The first stage of the project provides a general view about the history of Red Bull’s development and analyzes the current market place to be aware of the advantages & disadvantages of the product before launching the campaign. In terms of target audience, the media planners highly aim atstudents aged 16- 25 years as a primary target who probably will have many contributions in consuming towards the products. INTRODUCTION In the second stage, this strategic plan mainly focuses onthe most important part, which measures the success of the campaign -Media planning including setting communication & mediums objectives. Especially, we decide to apply Advertising, Sale promotion and Public relations in terms of basic tools of promotional mix tools. Also, mediums & vehicles will be carefully selected to meet the target audience’s attention and interest in order to promote the Red Bull campaign as effective as possible. All of those things will be set up tightly to fit with the scheduling and reach as many target audiences as possiblewith the media budget of US$120,000 –US$200,000. COMMUNICATION OBJECTIVES This advertising campaign is run prior during one year in Ho Chi Minh City& Ha Noi. There are two different periods: • The first period will last six months from the 1st of October 2010 to the end of March 2011. This period mainly focus on creating brand awareness and interest tothe target consumer. Brand awareness: Build up the target audience’s awareness about 95% during the first three months by using advertising on TV, print media, Internet and sponsorship. (Sponsor for AFF Suzuki Cup 2010 at the second month of the campaign) Brand interest:Create interestamong 85% of thetarget customer based on establishing public topics on social network such as Face-book or twitter to share their experiences &feedback about the product’s quality & components. 2 Brand attitude: 55% of the target audience will place Red Bull as one of the most preferred brands among other existing products by highlighting the product’s benefits. Additionally, Christmas day (24thDecember 2010) &Lunar New Year(3rd February 2011) are also the great chances for raising target audiences’interest. Brand trial: Reach 55% of target audience’s trial thanks to promotional strategies like free samples& discounts. • The second period runs among six months from the beginning of April 2011 to the end of September 2011. This period concentrates on how to make the target consumerprefer Red Bull to other bands and intend to buy it. Purchase intention: 60% of the target audience will want to purchase the product in the last fourmonths of the campaign after the process of using advertising tools. Increase sale: Obtain 30% of the target audience who would like to purchase the product after the campaign. MEDIA OBJECTIVES “Media objectives are the goals for the media programs.” (Belch & Belch, 2009) and “the media objectives of a media plan often call for some combination of reach and frequency”.(Li, 2007) “Since advertisers have a variety of objectives and face budget constraints, they usually must trade - off reach and frequency.” (Belch & Belch, 2009) The reason for setting the trade-off between reach & frequency for those objectives below is that it is really hard to achieve both high reach as well as high frequency at the same time due to the limitation of the budge and avoiding wasted coverage (when frequency excess 10.0). According to Belch and Belch (2009),the campaign determines “frequency” based on such marketing & message factors and “reach” thanks to some analysis in each period below. 3 A. The first period: (Reproduced from Kelley & Jugenheimer 2008) New brand 1+ Low awareness1+ Very aggressive category1+ New advertising campaign1+ Mix of promotion 0 Frequency level: 4+ This campaign engages to reach 85% of the target audience with 4.0 frequency per day. Reach is set extremely high compared to frequency because: -Brand history: Though Red Bull is successfully existed for a long time in many different countries such as Singapore (1989) and Germany (1994) (Redbull 2010), but compared to Vietnamese market; it is still anew brand. As a consequence, this product requires “higher frequency levels” to get attention of the target customer (Belch & Belch, 2009). 4 -Usage cycle: Indeed, there are various kinds of energy drink brands in Vietnamese beverage market. Customers purchase these products daily due to their requirements and easily change their choice anytime. Therefore, this product has a need of the high level of frequency to place Red bull’s image into target customers’ top-of-mind awareness. -Competitive share of voice: There are many types of Energy drinks (direct competitors) and soft drinks (indirect competitors) existing in Vietnam. It requires the higher frequency levels. B. The second period: The campaign aims to reach 55% of target audiences with 6.0 frequency per day. The reason we set “reach” lower than the initial period while frequency vice versa because: - We have spent a large amount of budget for raising the target‘s awareness at the previous stage. Thus, due to the limited budget, it is extremely hard to set reach at a high level in this period. - Keep frequency lower 10.0 to avoid overwhelming the target audience and waste of coverage. - The purpose of using advertising tools in this period is not just for creating the target audience’s awareness anymore; we highly focus on reminding them to remember the product. As a result, advertisements will be repeated heavier to place the brand image in their top of mind and appeal them to purchase the product. 5 PROMOTIONAL MIX TOOLS: (Reproduced from Nielson 2007) As we can see from the chart, SaiGon Cool who monthly purchase energy drinks (58% of claimed usage) (this group representatives for a prominent group of Vietnamese people who are living as “a dynamic, modern and fashionable lifestyle” (Khailee, 2009)), this percentage is quite high. Fotunately, Saigon Cool is also within a range of Red Bull’s target audience. This means that there are more chances for Red Bull to attract those consumers based on providing many benefits for the consumers’ health performances in both mental & physical impacts. As a result, they will feel curious and want to try it at least once. There are three kinds of communicational tools chosen such as Advertising, Public Relations and Sale Promotion. 6 1. ADVERTISING: In the initial period, we decide to use advertising tool in order to increase the awareness of the target audience as prior. It is considered as one of the most creative and effective tool in mix promotional tools. There are some reasons behind: • The mediums selected to advertise the product, will be considered successfully when these can respond the most cost-effective media and transfer the product’s key message to the right target audience; this actually is a big concern of all advertisers. Therefore, advertising is a very expensive tool, but it is “letting the company dramatize its products through the artful use of print, sound and color”. In other words, this method creates a strong effectiveness in building up “a longterm image for the product” and gains a massive audience (Adam &Amstrong, 2009). • Most customers naturally suggest that products, which are advertised, will follow high standards & legitimates(Adam &Amstrong, 2009). • Advertising can let consumers have the comparisons with other existing products at the same categories and recognize that how better Red Bull is (Adam &Amstrong, 2009). -Selected mediums:Television, magazines, newspapers,outdooradvertising and internet 2. SALE PROMOTION: Advertisers exploit this methodbecause Sale promotion is to aim at customers’ psychology based on providing an extra incentive to purchase products (Belch & Belch, 2009); most of buyers are interested in sale promotions because they feel the company is supporting their interest and consumption. In fact, this method has a good image in stimulating the high involvement of consumers. Consumers tend to be afraid of spending money on buyingnew products that they never know or try before. Thus, sale promotion is a chance for them to be familiar with the product. In other words, this tool can create the short -term preference for customers who do not know about the product before and motivate them to consume it. There are some particular reasons for choosing this tool: 7 • It method is like “an acceleration tool which is used to speed up the process of selling product & maximize sales volume” (Belch & Belch, 2009). By using it, advertisers plan for increasing the sale volume of the product. • Secondly, sale promotion tool cannot only catch attention of non-users (target audiences) but also loyal users from other brands. In fact, consumers like to try new products that are in sale off or include bonus packs after long time just using one brand. • Also, advertisers must carry out this tool to be able to compete with existing direct competitors (energy drinks) and indirect competitors (soft drinks) in Vietnamese market. • Additionally, due to price-offs, retailers will try to sell this product. In other words, this way “gives retailers a financial incentive to stock and promote a manufacturer’s products (Belch & Belch, 2009). -Selected mediums: Bonus packs, samples and price offs 3. PUBLIC RELATIONS:According to Belch & Belch (2009), “the purpose of public relation is to establish and maintain a positive image of a company among its various publics”. Therefore, this tool is very important for a new product as Red Bull in gaining the target consumer’s good feelings.This communication tool is applied into the campaign to spread out the product image, transfer its key message to the target customer. • In fact, “new stories, features and events seem more real and believable to readers than ads” (Adam &Amstrong, 2009). As a result, this tool can reach many kinds of people who do not like watching advertisements. • The main purpose of public relation tool is to develop a trusting relationship between the target audiences and the company. • Although this tool is not costly, it can catch attention of a large number of target audiences around the world. (Based on sponsoring for big event) • Public relation can create a strong and broad reputation on target customers’ mind if they choose the right events to sponsor for. It is called the process of image building. (Belch & Belch, 2009) 8 • This tool is as similar as advertising in terms of dramatizing a company or product (Adam &Amstrong, 2009). -Chosen medium:Sponsorship, media release& press conference SELECTING MEDIUMS FOR EACH CHOSEN PROMOTIONAL MIX TOOL: 1. ADVERTISING a) TVC Advertising spend breakdown in 2008 8% 16% Newspapers TV Magazines 75% Internet (Reproduced from Mindshare 2008) According to the pie chart of “advertising spend breakdown in 2008” of TNS Vietnam (2008), TV is a leader medium in terms of advertising tool with 75% compared to magazines & newspapers with 8% and16% in that order. This shows that with the development of cable TV, the number of viewers is more and more increasing in Vietnam. Even though TV requires a large budget, it is the most effective tools to raise the target audience’s awareness towards the product as following furtherreasons: 9 • Firstly, this medium can lead television viewers more “to be apt to fully ‘tune into’ advertisements”(businesstown 2003). In other works, based on the “impact of sight, sound, and motion” (Arens, Weigold&Arens 2009)of the advertising, most target audience will be attracted at a glance look. Thus, TVC is considered as more creative tool than other advertising tools. • Secondly, television commercialsoffer advertisiers the most massive coverage and highest reach compared to other remaining mediums. • Normally, each TV commercial is just about 30 seconds so it requires advertisers to set up a short key message and main information which are really necessary and attractive to get viewers’ attention as the first look. That’s is the reason why the target audience can easily to remember the highlightedmessages of the advertisers. • Compared with a large number of the target audience who are attracted by one time of advertising on TVC, expense for this method is not high per exposure. • Finally, TVC is a tool for advertisers to apply various emotions such as shock images or sad feelings and lovely spaces to call target audiences for experiencing these things via the commercials. Creative brief: (advertising content) in TVC: We use the images of young adults who share many different desires such as possessing a strong mind and body to reach their goal (in study or sport). Red Bull will appear at the right time and help them solve their problems. b) Magazines Specific magazines can gain many kinds of audiences. Especially, teen magazines could be the potential medium because these magazines aim at the youths. Advertisers decide to reply on magazines as an efficient tool for promoting Red Bull because of many advantages: • The first major advantage of magazine is that it is “the high level of market segmentation available” (Clow&Baack, 2007). This means that each magazine 10 normally aims to a specific target reader so it can be easy to get their attention based on its contents. • Secondly, due to the high creativity of magazine with impressive colors and images, people who read the magazinetend to quickly pay attention to advertisements of new products related to their interests and demands. • Next, advertising on magazines, there are more flexible spaces for advertisers to add full products’ information in order to make target customers clearer about Red Bull’s ingredients & quality. • Fourthly, thanks to specific magazines related to energy beverages and health, advertisers canraise the effectiveness of the advertisements and help them to reach the right target audience. • Finally, magazines have longevityso people can keep and re-read many times. That’s why, though the price of magazines is higher newspapers ‘fee but most readers still prefer read magazine to newspaper due to the distinction in quality and quantity of information inside. Creative brief:(we apply this ad for all remaining mediums on newspapers, billboards, banners of the product) (Reproduced from deviantart 2010) 11 The appearance &design of Red Bull ad is not really like that but we still keep the key message that drinking Red Bull energy drink daily, you can have a strong performance to deal with all obstacles in life, even those challenges are extremely hard. c) Newspapers 45% Population reading any press yesterday (Reproduced from Mindshare 2008) Although the rapid development of internet, most people can read news or see advertising just by a click mouse via the internet, the percentage of print advertising spend still increases 5.8% and 45% of Vietnamese population would like to read any press yesterday (Mindshare, 2008). For this evidence, newspapers still maintain their position in target audiences’ preference. According to (Arens, Weigold&Arens 2009)“newspapers are now the second-largest medium (after Television) in terms of advertising volume” in US as a persuasive example to demonstrate why newspaper is one of the most potential tools to advertise new brands in Vietnam because it owns various strengths: • Its costis considered asone of the cheapest tool among other advertising tools such as TVC and magazinesso readers do not need to think over whenever they want to purchase newspaper at stores. 12 • Newspapers circulate daily or weekly and always update the newest information to respondimmediately readers’ demands. • In addition, most people really trust in newspaper because it “offers geographic selectivity”(Clow&Baack, 2007). For instance, people who live in Ho Chi Minh City tend to read and reply on local newspapers such as Tuoitre newspaper rather than remaining newspapers from other areas. • People think that newspapers have a high level of credibility. Therefore, they read newspapers every day, so this trend becomes their hobby. • Finally, newspaper hashigh flexibility, it is convenient and comfortable for readers to read or carry anywhere. d) Outdoor advertising: This method has already successful in many countries due to its positive effects on the target customer’s vision as following: • Outdoor advertising can carry “the message 24 hours per day” (Arens, Weigold&Arens 2009)no one can zap it like using TV. • This tool can reach a massive audience with low cost media outlet in terms of cost per impression (Clow&Baack, 2007). This means that compared with the cost of this advertising such as Billboards, the number of viewers we can gain is still cheap. • Outdoor advertisings are impressive and it can highly catch target audiences’ attention because of the big size and short key message so they can easily remember it. • Advertisers can be creative for this method by combining “lights, animation and brilliant color”(Arens, Weigold&Arens 2009)especially in the evening; the advertisements look very beautiful and amazing. • Vietnamese people often feel interesting with new banners or billboards when they ride on the street or wait for the green color of traffic light. e) Internet 13 (CimigoNetcitizens, 2010) -According to the above chart of CimigoNetCitizens 2010, the percentage of Vietnamese internet users is the highest with 10882% compared to remaining Asian countries during a period of nine years 2000-2009. This statistic is quite amazing (over 100%) to illustrate that the real number of Internet users is perhaps exceeded researchers’ estimation, especially the youths. Therefore, internet advertising is an effective method to use in this advertising campaign due to some further reasons below: • Advertisers have more chances to be creative in designing banners with many colors, animations and various kinds of graphics in order to get target audiences’ attention. • Short lead-timeis indeed a big advantage of Internet. Advertisers do not need to wait a long time to be posted their ads on the Internet. It means that those advertisements will quickly be available and target audiences also can immediately see them. • Most people feel very interesting when surfing the Internet to detect new products, which they are concerned about and compare with existing products together in the market to select the best one to buy. 14 • Advertisers can easily measure the number of Internet users who used to see the ads based on their click-through on these advertisements. This way helps advertisers to know how attractive the ads are. In conclusion, Internet is a new medium including two-way communication between customers and organizations called- interactive relationship (Belch & Belch, 2009). 2. SALE PROMOTION a) Samples/ samplings: This medium is to motivate target consumers to try a new product(Clow&Baack, 2007). There are two kinds of delivering the product mentioned below: Person-to-person: Products will be sold to consumers by retailers or in-store distribution (at retail stores or kiosks placed in front of super market) Business-to-business: Potential clients will be received product samples from the company. Person-to-person is more effective and significant than business-to-business since the first method can respond customers’ demand. The reason is that whenever they want to try the product, they just need to come nearest stores. The second method requires customers passively wait for the offers from the company. Sampling also helps the company promote a current brand or product to a net market place (Clow&Baack, 2007). This method can directly aim at the right target audiences; therefore, it must be highlighted as a central of IMC plan (Clow&Baack, 2007). b. Bonus packs Encourage the consumption from target consumers due to their own benefit when buying the product. For example, they can get one free Red Bull can when purchasing a full Red Bull block (4 cans) at retailers or supermarkets in Ho Chi Minh City Raise brand switching & stockpiling in building the relationship between retailers & manufacturers (Clow&Baack, 2007). Supermarkets or retailers can use bonus packs as a strategy of “bargain” (Clow&Baack, 2007). 15 c. Price-offs This medium is similar to bonus packs, it means that consumers can buy the same product with more offers or lower price so this attracts the target audience’s attention & motivates their consumption. There are two persuasive reasons to support for this method: • Firstly, it appeals monetary money to consumers (Clow&Baack, 2007). • Secondly, it aims to consumers’ patient. No one wants to wait for his/ her rewards or gifts. In this medium, “the reward is immediate” (Clow&Baack, 2007). 3. PUBLIC RELATION a) Sponsorship According to (Clow&Baack, 2007)advertisers apply sponsorship medium to “build brand loyalty and other positive feelings toward the company”. For this reason, we will select this method with the purpose is to give the target audience prior impressive images about the company. There are some specific supports for this idea: • The target audience who takes part in the event sponsored will have a positive feeling and good image with the sponsorship. • Can catch attention of a large number of audiences and increase the company’s visibility. Especially, sporting events contain extremely mass audiences so this is time for the brand name of the company to be extended. • Build up the relationship with prospective customers (Clow&Baack, 2007). b) Media release • Using the press release, the company can ensure that the product’s messages will be transferred to the right target audiences. • It announces target audiences about a new product launched and easily for consumers to follow due to it update information weekly or monthly. It is more credible than advertisements as consumers’ perception because information in the media release is factual, real & persuasive. Thus, this is considered as the good way 16 to communicate with the public and create a reliable image about the company and the product. c) Press conference It normally is applied to announce the launching campaign or a new hotel, product. In this press conference, managers and representatives of this company will provide the reason for this event and introduce their product to special participants such as Journalists, celebrities and TV channels and then respond answers for their requests related to the campaign. SELECTING VEHICLES FOR EACH CHOSEN MEDIDUMS We apply the slogan “Red Bull gives you wings”into any kinds of advertising such as TV, magazines, etc by sticking it to Red Bull’s products. 1. ADVERTISING a) TELEVISION There are some statistics which illustrate Ads spend on HVT & VTV in both Ho Chi Minh City & Ha Noi: 17 According to the statistic of Mindshare (2008), though the percentage of Ad spends on HTV & VTV tend to slightly decrease 3% and 14% within 1 year (from 2007 to 2008) in that order; these channels are still on the top of thirteen typical channels in Vietnam. This shows that HTV & VTV are always considered as the most two favorite programs of Vietnamese people,both HCM and HaNoi. In terms of TV adspend, the percentage increased 11.2% with 287 AUD million (about 5,022,000,000 VND) in 2008 compared to 250 AUD million (about 4,375,000,000 VND) in 2007.That’s reason why we decide to choose two representatives of those channels such as HTV7and VTV3. Type: Broadcast Channel: HTV7&VTV3 1. HTV7(in HCM city) 18 (Mindshare, 2008) As we can see from the line graph above from mindshare (2008), HTV7 is a Ho Chi Minh channelwhich reaches the highest support mainly from Ho Chi Minhaudiences with 12% - 14% average channel rating from January to October in 2008. In fact, this channel is voted as the most favorite one in Vietnam with 8.8% market-share in 2009 (phuongtungad 2010). The reason is that most Vietnamese people, especially audiences from South Vietnam, they really like watching some common game shows as “Hat VoiNgoi Sao” (sing with celebrities) screened on every evening Thursday (20:15-21:00 pm).We choose this game show because it is one of the active and interesting game show for people whom lovesinging and desiring to meet their idols in Vietnamese entertainment market. In this game show, players will be required toguess the name song through the suggestion of singers. Therefore, we ensure that most young people will be interested in watching this game and see the advertising. Advertisers broadcast a short advertising about 30 seconds after finishing a halftime ofthe game show and waiting for the lat part. This program will run in the 1stmonth and the 3rd month of the campaign. 19 2. VTV3 (in Ha Noi) (Mindshare, 2008) In HaNoi, most Vietnamese audiences spend time on watching VTV3 channel with the average channel rating about 8%-12% according to the graph above from Mindshare (2008). It is clearly shown that compared with 8.8% market share of HTV7 in HCM city, VTV3 also reached the high percentage with 7.9% (phuongtungad 2010). In this channel, we choose “Duong lendinh Olympia”screened on regular Sunday (8pm) to insert the advertising at the middle rest of this game show. The reason for choosing it is because “Duong lendinh Olympia” is an educational and interesting program aims at many students and youths around Vietnam. Especially, there always has fierce competition between candidates so it actually not only is interesting for students and parents but also for TV audiences who want to improve their general knowledge. This vehicle will be applied in the first two months and the fifth month (February 2011). Rate card: Time Program name Channel Cost per Cost per one month Total cost advertising (30 20 seconds) HCM 20:15 – Hat City 21:00 VoiNgoi HVT7 55,000,000 220,000,000 440,00,000 VND VND VND Sao Ha Noi 13pm- Duong 14:00 Len Dinh VTV3 28,000,000 112,000,000 336,000,000 VND VND VND Olympia Total cost for TVC: 776,000,000 VND b) MAGAZINES Type: Print ad Channel: 2! Magazine We choose 2! Magazine advertises the product because of some reasons. Firstly, its circulation is 169,000 pieces weekly(admicro,2010). This number reflects that2! Magazine is also one of the most favorite teen magazines of young people, particularly students (our target audience). They love reading 2! Magazine since there always update information about love relationships such as “how to steal another’s heart” and “are you confident enough to live independently” which the target audience are highly concerned about. In other words, 2! Magazine contains a lot of interesting hot news about “hot stars” in current Vietnamese film market. All those things easily attract young people’s interest and curiosity to buy this magazine and see red Bull advertisement. We run this vehicle duringthe first four months. Rate card Location Size Color Cost per Total cost month The middle Full page paper on the (210mm x right hand 270mm) Yes 25,700,000 102,800,000 VND VND 21 Total cost for Magazine: 102,800,000 VND c) NEWSPAPERS (last during the launching campaign) Type: Print ad Channel: Tuoitre a. a. Tuoitre According to the chart above from mindshare (2008), the percentage of print adspend increases 5.8% within one year from 2007 to 2008. Among them, the print spend in 2008 is 16,8 less than the previous year about 0,7%. However, Tuoitre always stays at the first position. This means that it possesses a large number of loyal readerships and it is worth being chosen to advertise the product to gain many audiences in different ages. In addition, we choose Tuoitre because it is the most prestigious newspaper that can reach both Ho Chi Minh and Ha Noi audiences. Its circulation is very high ranging from 450,000 pieces to 500,000 pieces (Vietanh&Honganh, 2009).In addition, most young adults like reading Tuoitre because it is a credible source for them to know the exact results in each University examination. We use this vehicle to memorize the target consumer about the brand image. 22 Rate card Red Bull ad will be advertised two times per week during the first monthof the campaign in colorful page on Monday and Friday. Location Size Cost per time Total cost Full page 260mmx375mm 65.000.000 VND 520,000,000 VND The second and third month later, we just advertise 2 times per month and in smaller size. Location Size Cost per time Total cost ½ page 260mm x 185mm 33,000,000 VND 132,000,000 VND Remaining 9 months, we just advertise once per month and in smaller size Location Size Cost per time Total cost 1/8 page 127mm x 90mm 8,800,000 VND 79,200,000 VND Total cost: 731,200,000 VND d) OUTDOOR ADVERTISING Type: Billboard (Bulletin) & Banner a. Billboard: Traffic congestion currently is a controversial issue in Vietnam, particularly in Ho Chi Minh City and most Vietnamese people usually drive motorbikes to go to work places or schools with the number of motorbikes about 3, 6 million in Ho Chi Minh City (Thaiphuong, 2009). Especially, the streets are really crowded in the rush hours. Therefore, these are a good place for advertisers to show billboards in order to get attention of the people. We will hang two big billboards (Bulletin is selected in this case) at the corner of roundabouts in district1 at Nguyen Hue and Le LoiStreetto get high attention of the target audience due to its large size and creative design. The reason for selecting district 1 is that it is located at the center of Ho Chi Minh City where the large number of Red Bull’s target audience stay there or pass through. This vehicle lasts in the first month of the campaign. 23 Size:4,000mm (horizontal) x 3,000mm (vertical) Cost:400,000,000 VD (make up) b. Banner In terms of banner, Vietnamese people nowadays tend to spend more time at weekend to go to buy commodities in Supermarkets to avoid fake products & due to its convenient in order to have more multi-choices of various clothes, foods & cosmetics or even just for playing games in there. For this reason, two Red Bull banners at BigCPhuNhuan District and Maximart Cong Hoawill attract the target audience when coming there to purchase productsin the 3rd month (December 2010) of the campaign before advertising for sale promotion strategy. .Size: 3,000mm (horizon) x 2,000mm (horizon) Cost:100,000,000 VND Total cost for outdoor advertising: 500,000,000 VND e) INTERNET Type: social network &online website Channel: Facebook& Kenh14,vnexpress and dantri, 5giay Social network: a. Facebook It is the most popular social website chosen to advertise the product based on below analysis: 24 - CimigoNetCitizens (2010) shows that Facebook now is put at the first position about the percentage of members with 47% compared to yahoo 360 plus & zing with 11% and 6% respectively in terms of social network in 2010. In fact, the close of yahoo 360 blog is a favorable chance for Facebook to be received more concerns from Internet users. Though people are limited to log in Facebook, most Vietnamese young users still tell each other some special secret to unlock it as usual. Facebook is now becoming the most powerful and fastest-growing social net working which Internet user, especially young adults (with the increasing number of users ranging from 100,000 people in June to 1.1 million in November 2009 )love to use Facebook daily( Dong Ngo, 2010). -There are more causes for opting Facebook as an advertising tool for Red Bull campaign with following: • Firstly, to advertise Red Bull, advertisers decide to set up our own pages with some topics related to health such as “Red Bull energy drink is a key solution for you to complete your job as the best” or “Are you tired? Are you worried about your job? – Red Bull will re-fill your enthusiasm to deal with all those stuffs”. It is simple, cheap and easily to attract target users to visit this page. • Secondly, advertisers can upload TV commercials due to two purposes: Make Red Bull homepage more interesting 25 Introduce to Facebook users to get their feedbacks about this advertising campaign back (as this way we can see what are good and bad points). • We can create some short surveys and collect ideas from Facebook users to re-consider advertising campaign’s limitations, and then try to fix those problems in order to make the campaign better. This is two-way communication which easily to build up the relationship between Red Bull company and the target audience. • Facebook is social network which not only popular in Vietnam but also in many different countries on over the world. In other words, based on this vehicle, advertisers can catch attention of mass audience who would like to be fan of Red Bull energy drink. • We can create free and private space of discussion for sharing experiences & opinions after tasting this product. We will send a small present to users who contribute the best answer and are active members of Red Bull on Facebook to make them feel more interesting. This way also can minimize the distance between the target audiences and the company. • All information, which is about plans for new advertising campaigns, also is announced in this page. It is easy for target audiences to follow. • We will provide links to connect with official Red Bull website & current news as well as activities related to this product for the target customer to see how professional methods Red Bull advertising campaign apply to introduce to them. We can upload images of the product and its cost to advertise and sell directly to the target consumer via Facebook without paying any cost for advertising. Timeline: we use Facebook all the time during and after the campaign. Cost: Free 26 News online websites: Kenh14.vn The target audience of Kenh14 is youths from 13 to 25years old with 127,163,274 viewers per month (admicro, 2010). Among them, 50% of Internet users are from the North, 30% readers from the South. Thus, we decide to choose kenh14.vn which is mostly for teenagers and young adults because this website shares the same target with the product. In this site, people can exchange information about famous places to eat or go shopping. Especially, the news related to foods, beverages, fashions and modern technologies are highly focused in there. We advertise inthe first two months andthe sixth month (March 2011) of the campaign. Rate card Place Size Cost per month Total cost Top banner 728 x 90px 25,000,000 VND 75,000,000 VND (homepage) Vnexpress.net 27 (Reproduced from CimigoNetcitizens, 2010) In terms of news website for information gathering, Vnexpress is chosen as the three most favorite website providing information with 17% of user’s activity (CimigoNetcitizens,2010. This statistic shows that there are a lot of target readers who are concerned about this site. Furthermore, Vnexpress was in the top of 200-world site and reached a gold cup in 2006 from ICT award (V.T 2006).Its page view is the highest number with 580 million people visiting this site compared to other news websites (LeHoang 2010). This means thatVnexpress is always received high concerns and supports from many national readerships. That is why we choose this website to advertise Red Bull. We decide to run this method inthe fourth (January 2011) and tenth month (July 2011) of the campaign. Rate card Place Size Cost per month Total cost Top banner 720 x 90px 100,000,000 VND 200,000,000VND (homepage) Dantri.com.vn According to the statistic above, Dantri is also in the three top of website which can attract 16% of Internet users for searching information (CimigoNetcitizens, 2010). It is also one of a leading e-newspaper in Vietnam with the high number of page view from Internet users per average month with 352,653,764 times(Admicro 2010). A large number of people visits to this site are the reason why we want to introduce Red Bull there.Internet users often spend about 8 minutes to read news; it is enough time to make them have a look Red Bull advertisements. We advertise in this website withintwo months (April 2010& September 2011). Place Size Cost per month Total cost Top banner 468x60px 45,000,000 VND 90,000,000 VND (homepage) 28 In conclusion, both e-news websites mainly provide information about current issues happening around Vietnam and the world than teenager’s issues. In fact, there are lots of young people who would like to read that news because they are credible and improve their knowledge to be more confident in communicating and studying. 5giay.vnvn We choose this website because it is one of the leading e-commerce website in Vietnam. There are 350,000 active members (mostly young people) who usually contribute or visit to the website(igo 2010). An average number of members who take part in this website at the same time are 4-5 million people, even over 10 million people(igo 2010). Also, over 1.7 million of Internet users often spent at least 12 minutes daily to watch the content (igo 2010).Especially, there are 22% of participants aged 10-18 years and 69% of participants aged 19-35 years and these users also fall into Red Bull’s target audience so it is a great chance for advertisers to put the Red Bull banner here and get attention of the target audience (igo 2010). For all reasons above, we select this vehicle to advertise the product banner during the whole campaign. Rate card Place Size Top banner 600x90px Cost per month Total cost 8,000,000 VND 96,000,000 VND (1st category of trading) Total cost for Internet: 461,000,000 VND 2. SALE PROMOTION Type: Samples, bonus packs, price offs a) Samples: (starts from the 1stJanuary2010 to 15thJanuary 2010) We will set up 5 kiosks in front of total 5 supper-markets in Ho Chi Minh City as well as 5 kiosks before total 5 supper-markets in HaNoi such as BigC, Coopmark, Maximart. To save money, we do not give consumers a full can as real product sold. We will invite them to enjoy some cold-red bull in small plastic cups (about 50ml).Since Christmas day 29 and Tet holiday are closely coming, we choose this time to introduce the samples. If we offer the target audience a chance to taste Red Bull, they will be aware of the product and when they go shopping to purchase products for next big holidays, Red Bull perhaps has more familiar images to attract them. Cost:100,000,000 VND b) Bonus packs (applied from 1st January 2011 to 31st March2010) Being parallel with giving sample trials, we also carry out bonus Red Bull packs to more catch attention of the target consumers who will have more free time to go suppermarkets buy beverages for party preparation at big events or holidays. Consumers will get one can free when purchasing 5 cans and plus 4 cans free when buying a full package (24 cans). Cost:150,000,000 VND c) Price-offs (applied from 1st May 2011 to 30th June2011) At the same purpose with two above method (samples & bonus packs), price-offs always is an effective method tostimulate consumer’ vision and interest. We choose this period to carry out sale off because after a long adverting time, the target audience has already known about the product, this method will push more motivation for them to purchase Red Bull via its benefits (cheap price but still adequate quality) at this time. As a result, we will discount 5% per block including 5 cans or 10% for a package of 24 cans. Cost:80,000,000 VND Total cost for sale promotion: 330,000,000 VND 30 3. PUBLIC RELATION Type:Sponsorship& media release, press conference a) Sponsorship: AFF Suzuki Cup 2010 (Reproduced from thanhnien2008) On 1st December 2010, AFF Suzuki Cup (Asia Football Championship) is held and Vietnam is a host country. Instead of using this strategy as the last month of the campaign to get their loyalty, we put it at the second month because AFF Cup 2010 is a right choice for Red Bull to sponsor and attract a large number of the exact audience since this event (about sport, health) fits to spread out the benefits of Red Bull. In addition, this event is just celebrated two years per time (only held only on even-numbered years) so this is the best option for us to carry out the plan in 2010. The reason advertisers choose sponsor AFF Suzuki Cup is that this event is the biggest football cup in Southeast Asia with being held 2 years per time so it can attract a large number of loyal fans from many different ages. In addition, Vietnamese football fans always expect to see AFF Cup because this event especially includes the participation of national football team and Vietnamese team used to be a champion in 2008(laodong, 31 2008). Therefore, Vietnamese fans want to cheer and support national athletes’ spirit. As we can see, about more than haft Vietnamese populations will follow the process of this event; the frequency level of brand appreance is very high. If Red Bullbecomes one of the sponsorships of this football event, it will have more oppotunities to reach a large number of target audiences who are Vietnamese young adults. Especially, for the people who love Vietnamese football team, they will also have a good image about Sponsor Company. Moreover, AFF Cup is not just broadcasted in Vietnam, thanks to cable TV, people in the world can watch this event; this means that Red Bull can extend its brand name to broad audiences. Total price for using Public relations: We plan to sponsor500,000,000( with the role as other sponsorships in this event) for “AFF Suzuki Cup 2010”and offer 50Red Bull packages (24 cans per one package) (size: 8.3 oz can, 250ml) during the last month of this campaign. In specific, one RedBull package is worth about 120,000 VND , 50 packages cost is:20,000,000 VND Total cost for sponsorship: 520,000,000 VND b) Media release: Due to the credibility of media release to consumers’ perception, it will be more effective for advertising the product before carrying out any events related to this brand image. 1. The 1st media release Content: Announce the appearance of red Bull in Vietnamese market and provide information about the company and the product to the target audience. Time for publishing:1 October 2010, when the campaign starts introducing the product to Vietnamese consumers. 2. The 2nd media release Content: Declare that Red Bull will sponsor for AFF Suzuki Cup and give specific details about the sponsorship (cost investment, time, all 32 support for this big event). Time for publishing: 23 October 2010 (1 week before AFF Cup start going) to let the target audience know about this issue. 3. The 3rd media release • Content: Inform the preparation of applying sale promotion (Free samples & bonus packs), the reason why we carry out this method and how its benefits will bring to consumers. • Time for publishing: 23 December 2010, when the campaign prepares sale promotion to attract and stimulate consumers’ consumption due to special event coming. c) Press conference Place White Palace (Hoang Van Thu Street, PhuNhuan District) About 50 participants including Journalists, celebrities, business people. Time 9:00-11:00 am Content - Speech of the history of Red Bull which has been successful in many different nations around the world. - Speech of some specific reason for choosing Vietnam as the potential market for introducing Red Bull. Purpose - Provide strategic plans to get the target audience’s attention. - Give some further prospect of the company - Cheering by a small cocktail party. - Gifts for participants in this conference -To announce the appearance of Red Bull in Vietnamese market to the media & the target audience Cost: 100,000,000 VND Total PR cost: 620,000,000 VND 33 BUDGET ALLOCATION Based on the total cost of each previous medium part, the final total budget is: Media Budget share TVC 776,000,000 VND Magazine 102,800,000 VND Newspaper 731,600,000 VND Internet 461,000,000 VND Outdoor advertising 500,000,000 VND Sale promotion 330,000,000 VND Public relations 620,000,000 VND Total 3,521,400,000 VND = 108,585 USD The pie graph of sharing budget (VND) for Red Bull in advertising campaign in HCM City & Hanoi in 2010-2011 Budget share 18% TVC 22% 9% 3% Newspaper Internet Outdoor advertising 14% 21% 13% • Magazine Sale promotion Public relations TVC is dominated with 22% because it is an impressive tool to reach a mass coverage based on these tools’ visual image & sound effects. 34 • Newspaper is also highlighted with 21% of the total budget. The target audience read newspaper daily so it has the power to make them remember the advertisement image & message during the launching campaign. • Advertisers have a right choice by using Public relations tool to create and raise the awareness of the target audience. In this case, when we sponsor for AFF Suzuki Cup, there will be a broad audience in both Vietnam & Asia watching this event and they will know about this brand. That is why this method should be also prominent with 18%, following closely with newspaper. • Outdoor advertisingfollows behind with 14% (billboard & banner) is considered as a powerful method to get attention of the target audience when going to the school. • Due to the rapid increase in the number of Internet users, especially the youths, Internet becomes an effective vehicle with 13% to catch attention of the target audience. As a consequence, we also keep lasting this medium during the campaign to reach a mass audience and let them put it as the top-of-mind energy brand. • Sale promotion (9%) is also a significant tool applied to appeal the target audience to have a trial the product taste and stimulate them to purchase it by discounting. • Magazine with 3% mainly focuses on attracting Ho Chi Minh audience because the population in HCM City is higher than HaNoi and need more affords to gain a mass coverage of target audience. SCHEDULING At you can see, there are diverse advertising tools used to promote the product in the initial period because Red Bull is still a new product in Vietnamese market. That is why;“continuity” is applied to raise the target audience’s awareness and recall via using TVC at the first two months. Especially, on 1st March 2011, VTV3 is used to support for Sale promotion strategy (1st January). We use magazine & outdoor advertising following “Burst” strategyto promote the product at special events such as Christmas, Tet holiday and Sale promotion. 35 “Pulse” is also applied by using Internet because this medium is cheaper than other mediums but still gets high reach. Thus, we will put advertisement banners on onlinewebsites during the campaign, and advertise heavily more when preparing to run special events such as Sponsorship or Sale promotion. In the second period, we use “drip”for Newspaper & Internet with the purpose ofmaintaining the budget and still reminding the target consumer’s memoryas well as keep this product in mind by publishing advertisement on these mediums regularly. Itwill guarantee that there are no non-advertising periods during the whole campaign. At the last two months, we reduce the frequency of advertising because at this time we are preparing for launching the new campaign. Internet & Newspaper Christmas Tet Holiday First Period (1st Nov 2010-­31st Mar 2011) TVC Public Relations Magazine Newspaper Internet Sale Promotion Second Period (1st April 2011-­31st Sep 2011) Internet Newspaper Sale promotion 36