LIR 825 COMPENSATION AND BENEFIT SYSTEMS School of Labor and Industrial Relations Michigan State University Fall 2003 Professor Michael L. Moore 424 S. Kedzie Hall Office: 432-2801 Compensation practices are major tools in achieving organizational strategies. These practices can be designed to attract high-talent employees and managers, encourage dedication to the organization, reward excellence, and even to support organization-wide visions of effectiveness. Accordingly, compensation practices receive considerable attention from top executives as well as human resources professionals. Obviously, all employees scrutinize the pay practices of their own employers and also try to discover information about pay levels and features in other organizations. Thus, compensation professionals must constantly be aware of the balance between external equity (what others pay), internal equity (job relationships in the organization), and individual equity (self-perceptions of worth and relative contribution. Good compensation specialists and managers are always in demand because their critical problem-solving and analytical skills apply to all strategic situations faced by firms such as start-up, turnaround, steady growth, rapid growth, and downsizing. Course Content This course deals with compensation and benefits administration as generic processes and as major subsystems applicable to any organized effort. The focus, however, will be upon basic concepts of pay planning and administration in large-scale organizations, particularly those which employ hourly and salaried employees and have a wide range of line and staff activities. Emphasis will be placed on (a) diagnostic, policy-making approaches; (b) administrative techniques and practices; (c) application of relevant behavioral science theory and research; and (d) legislation having important impacts on pay planning and administration. The specific subject matter coverage of this course will typically encompass an institutional perspective. Areas of inquiry will include compensation concepts, objectives, and programs; strategic planning in compensation systems job data and analysis; internal equity and job evaluation; surveys and external equity; compensation structures and administration; performance appraisal and merit pay systems; motivation theories, incentive programs; benefits; legislation; and compensation of special groups. Two topics are of special interest to me in 2003. These are: (1) the shifts between the focus on external vs. internal equity and, (2) the dramatic changes in the design and delivery of employee benefits. This course focuses on the theoretical, legal, and administrative dimensions of compensation, system design, administration, and maintenance. It deals with the realities of direct and indirect compensation with an emphasis on application. This is not a "pay" course which is motivation theory-driven and is taught as a variation of a psychology course. 1 Objectives This course provides an opportunity for the analysis and study of compensation planning and administration. The objectives are: a. to analyze the goals, strategies, and the external and internal considerations that affect planning and administering compensation in large sized, pace-setting organizations; b. to review and appraise incentive payment plans and other forms of direct and indirect compensation for employees at all levels; c. to perform actual tasks involved in compensation processes. Upon completion of this course, together with your MLRHR degree, you should be able to qualify for work in an entry-level professional compensation position such as job analyst, wage/salary administrator, benefits administrator, compensation consultant, and the like. Thus, LIR 825 can be viewed as providing preparation for persons who want to master the techniques applicable to pay administration and benefits administration and design together with relevant theoretical and empirical foundations. Prerequisite LIR 824 or equivalent graduate-level course in Human Resource Management. Format of the Course This graduate course meets every Monday and Wednesday morning from 10:20 to 11:40 AM in Room 133 of North Kedzie Hall. Required Texts Everyone is expected to purchase a copy of each of the following books which are required reading: Milkovitch, George & Newman, Jerry. Compensation, Seventh Edition. Homewood: Irwin, 2002. Milkovitch, George; Newman, Jerry; Milkovitch, Carolyn. Cases in Compensation--Student Manual, 9th Edition, Ithaca NY: Compensation, 2003. Lawler, Edward E. III. Rewarding Excellence. San Francisco: Jossey Bass, 2000. 2 Group Project Compensation System Development through Cases: The New Fast Cat Case This project is designed to give you the opportunity to integrate and apply the knowledge that you are learning. For this project, teams of about 4 class members will be established. Each team will serve as compensation experts who have been hired by the firm to develop an integrated compensation plan. Since it is a group project, it will be graded as such. All team members will receive the same grade irrespective of the level of effort invested. These assignments should be word-processed and footnotes are necessary when materials are taken directly from a book or article. Group Projects th Each group will utilize the "integrated cases" in the Cases in Compensation (9 Edition) text. For this term, the required cases' due dates are: Phase I Phase II Phase III September 29, 2003 October 27, 2003 November 26, 2003 One report per team should be submitted on the appropriate due date. A grade will be assigned to each phase for each team. All team members will receive the same grade regardless of the level of individual contribution. Each phase builds uniquely on your answers to prior phases. As you work on the cases, I will provide you with additional data based on your answers in the prior phase. Accordingly, late cases are a disaster both to student and instructor because the effects of delays are multiplicative. I am committed to a rapid turnaround of case reports so that work can continue and have blocked out specific days of grading time. Late papers will disrupt this schedule and prove extremely aggravating to all concerned. Get organized quickly and stay on schedule! Each report should be written as recommendations to top management (the professor). One approach to developing the report is to identify and discuss decisions that must be made to meet the phase objectives. Each decision should be supported with a rationale that is logical and based in the content presented in your texts. For this course, references to scholarly literature are encouraged. Identify plausible alternatives to your decisions, and discuss possible problems that may be encountered. Each phase should be summarized in a one-page executive summary at the front of the report. A Table of Contents is also required for each phase. The case is a wonderful learning device but only if your team develops its own unique logic and follows it for all three "phases." 3 Group Process Suggestions Working together on the three LIR 825 Phases presents the opportunity for a team experience of unique depth because 60% of each student's grade is related to his/her sustained cooperation and effort over a 13 to 14 week period. Each group will have to set norms and expectations, plan meetings and case writing project work well in advance, and motivate and encourage each other so that being part of a case consulting team produces satisfying learning and social outcomes. Advice from previous groups includes assessing all group resources early on, allowing member strengths to emerge on the tasks of each case, focusing conflicts on professional issues rather than personalities, avoiding major digressions during meetings unless everyone is in the mood, stepping up to leadership if a void develops, allowing enough time (at least a day) for case packaging and logistics. Remember to use office hours with Dr. Moore as part of your overall approach. Group Process Paper I would like each of you to write a short paper discussing your group processes in creating the New Fast Cat Phase Reports. Discuss your role in the group and the relative accomplishments of other members. This paper is due at the time of your final exam on December 11, 2003. Research Paper - A Focus on Benefits - December 3, 2003 As a learning experience, each student is expected to prepare a graduate-level research paper, choosing from among the topics listed in the syllabus or others approved by the professor. The objective of this paper is to create a research-based critical analysis of a single benefit such as a health care, pension, insurance, dental, vision, legal care, etc. program. Discuss the role this benefit plays in a compensation program strategy anchored in 2000 and beyond. Use only current scholarly and practitioner sources. Describe the benefit thoroughly noting legal issues and current controversies surrounding this benefit. Offer a critical analysis of the future trajectory of this benefit in practice. Let me know your topic by November 3, 2003. Although length is no criterion of quality, papers should be a total of 8-10 pages (double spaced), not including footnotes and bibliography. Longer or shorter papers are not acceptable. At least five scholarly sources should be listed in the bibliography, and at least two of these should be heavily used in writing the paper. Evidence of use should be reflected in properly cited footnotes. The style of the paper (footnotes, tables, bibliography, etc.) should be in accord with the American Psychological Association's Manual of Style or any other leading style manual. Papers should focus upon aspects of the topic not covered in the text(s) for the course and course materials. Papers should be tightly reasoned, analytical, and well written. Your own thinking should be made clear and must be included in the paper. To help you write this paper, you may wish to start with the following sources: 1. Reading relevant chapters from the Milkovitch and Lawler texts. 2. Listing of topics appropriate for this paper. (If you wish to select a different topic, be sure to check with the professor.) 3. Listing of journals which examine compensation and human resource management issues. 4. Work-related, psychological, and/or periodical abstracts. This paper must be illustrative of your highest level skills as a library researcher and writer. It is 4 worth 20% of your grade. Begin thinking about a topic early in this semester. Utilizing papers previously written for this or other classes is discouraged. Students should know that the papers are retained for the instructor’s files. This provides the instructor with the opportunity to check papers that look familiar with those previously written. This benefits research paper is due on December 3, 2003. Quality Requirements of Written Reports All submitted written papers should reflect the best effort of the student. The papers should be proofread and spell-checked prior to submission. "Sloppy" papers indicate lack of professionalism and will be graded as such. Written reports should be word-processed double-spaced with 1.5inch margins on both sides to allow for written comments. Feedback on Written Reports Unless otherwise indicated, all written reports will be returned to students within a week after the submission date. Papers are due in class at the time indicated above. Each student should ideally choose a topic not selected by any other student. Check with the professor if you have doubts. Complete the last page of this course syllabus no later than November 3, 2003, and submit it to the professor for his approval. 5 LIR 825 COMPENSATION AND BENEFIT SYSTEMS Instructor: Dr. Michael L. Moore Room 424 South Kedzie Hall Office Hours: Wednesday afternoons (and other dates as scheduled) 1:30 – 3:30 PM (Please aim for a 10-15 minute visit.) Office Phone: E-Mail: 432-2801 Home Phone: 349-9308 mooremm@msu.edu Attendance Attendance is extremely important. Missing more than two sessions should be avoided. Attendance will be used as a grading criterion in "benefit of the doubt" situations. Final Exam: Motivation Theory and Programs The final exam is scheduled on Thursday, December 11, 2003, from 10:00 to 12:00 noon in Room 133 North Kedzie Hall. The final exam will cover all materials discussed in class and in the required texts that relate to motivational programs, motivation theory and incentives subject matter. The format of the exam may take on the form of definition of terms, short essay questions, short case analyses, or some combination thereof. Grading The course grade will be determined in the following manner: Case Analysis: Research Paper Final Examination Grade Translations 3.7 and above 3.4 - 3.7 3.0 - 3.4 2.5 - 3.0 2.0 - 2.5 Phase I Phase II Phase III = = = = = 20% 20% 20% 20% 20% 100% 4.0 3.5 3.0 2.5 2.0 6 Journals/Periodicals The following are journals, which carry articles on direct and indirect compensation: *ACA Journal *ACA News Academy of Management Executive Academy of Management Journal Academy of Management Review Administrative Science Quarterly *Benefits and Compensation Solutions Business Horizons California Management Review *Compensation and Benefits Review Harvard Business Review *HR Magazine Human Resource Management Human Resource Planning Journal Industrial and Labor Relations Review Industrial Relations Journal of Applied Behavioral Science Journal of Applied Psychology Journal of Management Studies Monthly Labor Review Occupational Psychology Organizational Behavior and Human Performance Organizational Dynamics *Pension World Personnel *Personnel Journal (Now Workforce since 1997) Personnel Psychology Psychological Bulletin Public Personnel Management Public Personnel Review Training and Development Journal *WorldatWork Journal (Formerly ACA Journal until 2000) *Workspan (Formerly ACA News) Underlined periodicals indicate scholarly focus *Benefits focus 7 Additional Information There are several periodicals carrying articles on direct and indirect compensation which you may consider purchasing on a subscription basis. These include: Workspan and WorldatWork Journal American Compensation Association P.O. Box 29312 Phoenix, AZ 85038-9312 Compensation and Benefits Review (quarterly) American Management Associations, Inc. 135 West 50th St. New York, NY 10020 Pension World formerly Pension and Welfare News (monthly) Communication Channels, Inc. 461 Eighth Avenue New York, NY 10001 Monthly Labor Review (monthly) Superintendent of Documents U.S. Government Printing Office Washington, DC 20402 Professional Association The professional association to which compensation specialists belong is rapidly growing and has over 25,000 members in the U.S. and Canada. It is: The World at Work Association P.O. Box 29312 Phoenix, Arizona 85038-9312 (602) 922-2020 Write to the National World at Work Association for further information on regional meetings and current organizational structure and officers, if you are interested in more information. Membership is open to practitioners and others who are students of compensation. 8 LIR 825: Course Schedule Fall 2003 Topics Session/Date 1. 8/25/03 Course Introduction 2. 8/2703 Strategic Pay Chapter Assignments in Milkovitch & Newman Chapter Assignments in Lawler 1 1,2 1,2 3 Case Project Issues 3. 9/1/03 Labor Day – No Class 4. 9/3/03 Strategic Issues 2 5. 9/8/03 Internal Consistency 3 6. 9/10/03 Job Analysis 4 8 Job Descriptions 7. 9/15/03 Point Plans 5 8. 9/17/03 Comparable Worth 17 9. 9/22/03 Change Management 5 8 Job Evaluation 10. 9/24/03 Knowledge-Based Pay 11. 9/29/03 Hay Plans/Administration 6 Defining Competitiveness 5,7 Phase I Due 12. 10/1/03 External Equity 7 Software Lesson 13. 10/6/03 Pay /Surveys 8 14. 10/8/030 Pay Structures 8 15. 10/13/03 Grades and Ranges 8 16. 10/15/03 Pay Administration 18 17. 10/20/03 Employee Contributions 9 9 4,5 18. 10/22/03 Team Work Sessions 19. 10/27/03 Performance Management 11 5 11 6 Merit Pay Phase II Due 20. 10/29/03 Performance Management Merit Pay 21. 11/3/03 Pay theory 9 22. 11/5/03 Individual Incentive Plans 10 4 23. 11/10/03 Group Incentive Plans 10 7 24. 11/12/03 Government’s Role in Compensation 17 25. 11/17/03 Introduction to Indirect Compensation 12 10 26. 11/19/03 Legally Required Benefits 13 12 27. 11/24/03 Health Benefits 13 10,12 28. 11/26/03 Pensions 14 13,15 14,16 14 Phase III Due 29. 12/1/03 Executive Compensation 30. 12/3/03 Sales & International Comp Research Paper Due 31. 12/11/03 Final Exam 133 N. Kedzie Hall Thursday 10AM-12Noon Group Process Paper (1-2 pages) Due at Final Exam 10 LIR 825 BENEFITS RESEARCH PAPER TOPIC Student: _________________________________________________________ I prefer writing on the topic of: _________________________________________________________________ _________________________________________________________________ 11 LIR 825 - Michael L. Moore The New Fast Cat Case 2003 1. (Basic Requirements in addition to syllabus) Follow all Fast Cat case requirements and… 2. Propose a knowledge-based pay (KBP) system for Technicians only. • • • • Senior Technician Technical Analyst A Technical Analyst B Technician 3. Identify knowledge/skill blocks for each job. 4. Identify a curriculum of required courses/on-the-job experiences and elective course deemed sufficient to fully master each job and thus to prepare the employee for promotion to the next higher job. 5. I recommend assigning a group member to focus on these tasks for Phase I and Phase II. (This KBP system does not apply to Phase III.) 6. Good Luck! 12 13