TECHNIQUES FOR TREATING RISKS Steps in risk management process 1. Identify potential losses 2. Evaluate potential losses 3. Select the appropriate techniques for treating loss exposure 4. Implement and administer the program Potential losses 1. Property loss exposure Building, plants, furniture, equipment, supplies, computer software, inventory, account receivable, mobile equipment 2. Liability loss exposures Environmental pollution, discrimination against employees, misuse of internet & email transmissions 3. Business income loss exposure Loss of income from a covered loss, continuing expenses after a loss, extra expenses 4. Human resources loss exposure Death or disability of key employees, retirement or unemployment, injuries Potential losses 5. Crime loss exposure Robberies, burglaries, employee theft & dishonesty, internet & computer crime 6. Employee benefit loss exposure Failure to comply with government regulations, failure to pay promised benefits 7. Foreign loss exposure Plants, business property, inventory, foreign currency risks, kidnapping of key personnel Sources of information 1. Risk analysis questionnaires 2. Physical inspection 3. Flowcharts (flows of production & delivery, to reveal bottlenecks where a loss can have severe financial consequences for the firm) 4. Financial statements (to identify the major assets that must be protected) 5. Historical loss data Evaluating potential losses • = evaluate and measure the impact of losses on the firm • This involve: 1. Loss frequency The probable number of losses that may occur during some given time period 2. Loss severity The probable size of the losses that may occur • Once the risk manager estimate the frequency and severity of loss for each type of loss exposure, the exposure can be ranked according to their importance. • Catastrophic losses are difficult to predict because they occur infrequently their potential impact on firms must be given high priority Techniques to treat loss exposures (1) A. Risk control Reduce the frequency and severity of accidental losses: 1. Avoidance an existing loss exposure is abandoned Example: Build a new plant not in a flood plain, withdraw dangerous drugs from market, etc. Advantage: the chance of loss is reduced to zero Disadvantage: the firm may not be able to avoid all losses, it may not be feasible or practical to avoid the exposure An organization can avoid risk by: Eliminating the source of the risk Eliminating the exposure of assets to the risk Techniques to treat loss exposures (1) 2. Loss control: a) Loss prevention reduce the frequency of loss Example: reduce truck accident: driver examination, zero tolerance for alcohol, strict enforcement of safety rules b) Loss reduction reduce the severity of loss after it occurs Example: installation of rehabilitation of workers with jobrelated injuries, having warehouses with inventories at different locations Techniques to treat loss exposures (2) B. Risk financing Provide for the funding of accidental losses after they control 1. Retention The firm retains part of all of the losses that can result from a given loss active retention the firm is aware of the loss exposure & plans to retain part or all of it Passive retention tend to be failure to identify a loss exposure, failure to act, or forgetting to act Techniques to treat loss exposures (2) 2. Noninsurance transfers Methods other than insurance by which a risk and its potential financial consequences are transferred to another party. It includes contract, leases, hold-harmless agreements 3. Commercial insurance Appropriate for loss exposure that have a low probability of loss, but a high severity of loss Retention (1) • This method of treating loss is effective when: 1. No other method of treatment is available Insurers may be unwilling to write a certain type of coverage (too expensive) If exposure cannot be insured or transferred, it must be retained (all losses cannot be eliminated) 2. The worst possible loss is not serious Physical damage losses to automobiles in a large firms will not bankrupt the firm if those cars are not simultaneously damaged 3. Losses are highly predictable Effective for workers compensation claims, physical damage losses to automobiles, shoplifting losses • Retention (2) • If retention is used, risk manager must determine the retention level (a dollar amount of losses that the firm will retain) • Financially strong firm can have a higher retention level. • Methods to determine retention level: 1. Determine the maximum uninsured loss it can absorb without adversely affecting the firm’s earnings Max retention: 5% of the firm’s annual earnings before taxes 2. Determine the maximum retention as a percentage of the firm’s net working capital Max: 1-5% Retention (3) • How to pay losses 1. Using current net income (treat losses as expenses) 2. Unfunded reserve (to book actual or expected losses) 3. Funded reserve (setting liquid funds aside to pay losses) 4. Credit line (borrow funds from a bank) 5. Captive insurer (an insurer owned & established by a parent firm for insuring the parent’s loss exposure) Self insurance One of risk management programs It is technically not insurance, a pure risk is not transferred to an insurer A special form of planned retention by which part or all of a given loss exposure is retained by the firm = self funding losses are funded & paid by the firm For workers compensation insurance, provide group dental, vision, & prescription drug benefits to employees Advantage & disadvantage of retention • Advantages 1. Save money (long-term, if actual losses are less than the ones insured) 2. Lower expenses (some expenses may be reduced: loss-adjustment expenses, general administrative expenses, insurer’s profits, etc.) 3. Encourage loss prevention (greater incentives for loss prevention) 4. Increase cash flow (firms can use the funds normally be paid to insurer) • Disadvantages 1. Possible higher losses (loss retained may be greater than loss allowance in the insurance premium that is saved by not purchasing the insurance) 2. Possible higher expenses (expenses to hire outside experts may be higher) 3. Possible higher taxes (income taxes may be higher, as premium paid to insurers are income-tax deductible) Advantage & disadvantage of noninsurance transfer • Advantages 1. Risk managers can transfer potential losses that are not commercially insurable 2. Noninsurance transfers often cost less than insurance 3. The potential loss may be shifted to someone who is in a better position to exercise loss control • Disadvantages 1. Transfer of potential loss may fail because the contract language is ambiguous. No court precedents for the interpretation of contracts 2. If the party to whom the potential loss is transferred is unable to pay the loss, the firm is still responsible for the claim 3. Noninsurance transfer may not always reduce insurance costs, because an insurer may not give credit for the transfer Insurance (1) • If the risk managers use insurance, they must consider 5 keys: 1. Selection of insurance coverage 2. Selection of an insurer 3. Negotiation of terms 4. Dissemination of information concerning insurance coverage 5. Periodic review of the program Insurance (2) • Advantages 1. The firm can continue to operate and may experience little or no fluctuation in earnings 2. Uncertainty is reduced, which permits the firm to lengthen its planning horizon. No worries and fears among managers 3. Insurers can provide valuable risk management services, such as loss-control services, exposure analysis to identify loss exposures 4. Insurance premiums are income-tax deductible as a business expense • Disadvantages 1. The payment of premiums is a major cost 2. Considerable time and effort must be spent in negotiating the insurance coverage 3. The risk manager may have less incentive to follow a loss-control program, because the insurer will pay the claim if a loss occurs Which method? Type of loss Loss frequency Loss severity Appropriate risk management techniques 1 Low Low Retention 2 High Low Loss control & retention 3 Low High Insurance 4 High High Avoidance References Rejda, George E. (2001) Principles of risk management and insurance, Seventh edition, New York: Addison Wesley Longman, Inc.