Retailing and E-tailing ©2015
Chapter 20: Job Applications and Interviews—Checkpoint Solutions
Checkpoint 20.1
1.
What are the standard parts included on a résumé?
Answer:
The standard parts of a résumé are your name and personal information, a career
objective, work experience, education, and honors and activities
2.
How is a list of references prepared?
Answer:
References are people who know you well and can comment on your
qualifications, work ethic, personal qualities, and other work-related aspects of
your character. References should include three or four people for whom you
have worked and one person who knows you socially. Do not list relatives. Get
permission from the people who you intend to use as references.
3.
What is the purpose of a cover message?
Answer:
A cover message is a letter or e-mail sent with a résumé to introduce yourself and
summarize the reason you are applying for the job. This is a sales message
written to persuade the retailer to offer you an interview. The cover message
should focus the potential employer’s attention on the aspects of your
background, skills, and work experience that match the job you are seeking.
4.
There are two purposes to the conclusion of a cover message. What are
they?
Answer:
One purpose is to request an interview. The second is to make it easy for the
retailer to grant an interview.
5.
How are résumés typically submitted to potential employers?
Answer:
The traditional way to submit a résumé is by mail or in person. However, most
people submit résumés online. To do this, you may need to send your résumé as
an e-mail attachment or upload it to a website.
Copyright by Goodheart-Willcox Co., Inc.
May not be reproduced or posted to a publicly accessible website.
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Checkpoint 20.2
1.
Explain the purpose of a job interview for both the employer and the
applicant.
Answer:
A job interview is the employer’s opportunity to review your résumé and ask
questions to see if you are qualified for the position. This is the applicant’s
opportunity to sell him- or herself in person.
2.
What are three ways to gain information about a job and a company
before the interview?
Answer:
Thoroughly browse the company’s website, paying special attention to the About
Us section, press releases, annual reports, and information on products or
services offered. Use your network of friends and relatives to find people who are
familiar with the retailer. Call the company’s human resources department and
ask for information about working for the company.
3.
What is the purpose of hypothetical interview questions?
Answer:
Hypothetical questions are questions that require you to imagine a situation and
describe how you would act. You cannot prepare specific answers to these
questions, so you need to rely on your ability to think on your feet.
4.
Why is it important for an applicant to ask questions during an interview?
Answer:
Asking questions can make a good impression. Questions show that you are
interested and aware.
5.
Describe some of the forms applicants will complete during the
employment process.
Answer:
A job application is a form with spaces for your contact information, education,
and work experience. Form I-9 to verify your US citizenship. W-4 Employee's
Withholding Allowance Certificate to specify the appropriate amount of taxes to
withhold from your paycheck.
Copyright by Goodheart-Willcox Co., Inc.
May not be reproduced or posted to a publicly accessible website.
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