Accenture Capital Markets A complete view of the markets A solid foundation In capital markets, there’s no such thing as ‘business as usual’. Change is the status quo, and strategies and operating models must evolve to make capital work harder. In this dynamic landscape, success comes to firms who are agile, versatile and ready for the next challenge and opportunity. At Accenture Capital Markets we use our complete view of the markets to help firms see these opportunities from every angle and take change in their stride. This is how we do it. Contents Change is here to stay 04 Where we come in 08 Across sectors and services 21 Why we are different 24 But they all say that 29 Let’s talk 36 3 Accenture Capital Markets – A Complete View of the Markets YOU SAY "We’ve never been under so much external market pressure" WE SAY "But there have never been so many opportunities to gain competitive advantage" Change is here to stay The last six years have seen seismic shifts in the financial landscape: Economic pressures have created a fundamentally different environment, with new centres emerging beyond the established markets. Regulatory changes have imposed stringent controls on activities and driven firms to focus on return on investment, rather than revenue growth. New technologies are emerging every day, keeping the pace of change high and competition intense. While some focus on the problems and pitfalls, we prefer to see the possibilities that this massive change is bringing. Change is here to stay A series of powerful industry forces are at play – reshaping the way Investment Banks, Wealth and Asset Managers, Exchanges and Clearing Houses operate. What was once gentle evolution has become a near revolution. Industry Forces To survive and thrive, continuous reinvention and restructuring is required – from underlying business and operating models through to market propositions. Economic Customer Regulation Technology • Global GDP growth remains sluggish under fiscal consolidation and de-leveraging • Retirement / Wealth Transfer •B asel III raising level of required capital from 2% pre-crisis to 15% in 2019 •C loud / SaaS transforming industry • The euro crisis continues to cause global economic uncertainty • Worldwide Elections, unstable governments • EU double dip recession • Ultra-low Interest Rates • Structural economic imbalance Investment Banks 5 Accenture Capital Markets – A Complete View of the Markets • Digital Generation • Emerging Markets • Disintermediation as result increased transparency • Increasing competition for clients by new entrants and incumbents • Customers looking for ETF and Alternatives Growth • Increase in Packaged products & retirement Solutions Wealth/Asset Managers •B asel III, Dodd-Frank, EMIR UCITS/AIFMD, TS2 dominate agenda increased compliance requirements • Increased Price Transparency •D ata Management / BI necessary to run business • Mobile / social technologies increasing influence • New technologies allow for lower cost trading •C onsumer Protection & Fiduciary Responsibility •A nalytics & CRM increasingly necessary to remain relevant • ICB (UK) and Liikanen (EU) proposals gathering pace •M arket commoditising whilst need to invest to compete Exchanges Clearing Houses Change is here to stay The fundamental role of investment banks is being reshaped and questioned, with the threat of disintermediation from multiple angles. The Buy-Side Investment Bank Boutique Advisory Primary Markets Secondary Markets Advisory Research M&A Prime Services ECM Sales & Trading DCM Market Utilities Cash Equities Equity Derivatives Rates Flow Structured Rates Credit Flow Structured Credit FX Commodities Middle & Back Office Exchanges & Market Infrastructure 6 Accenture Capital Markets – A Complete View of the Markets Liquidity Providers Change is here to stay Case Study: For Crédit Agricole CIB Q How do you manage a myriad of disparate and duplicate data feeds, bringing order to a cost intensive and inefficient system? YOU SAY "Market volatility and sluggishness have led to weak top-line profits" A We designed and implemented a new CIB Architecture Reference Data system that has helped Crédit Agricole CIB enhance the quality of its reference information, secure greater returns and ensure compliance with regulatory initiatives. 7 Accenture Capital Markets – A Complete View of the Markets WE SAY "Which makes now the right time to look at business processes and new technologies that add to the bottom line" Where we come in We’ll help you stay one step ahead – making sense of the emerging economic order, and creating and exploiting opportunities. We are one of the world’s leading providers of consulting, technology and outsourcing services to the capital markets industry. 8 Accenture Capital Markets – A Complete View of the Markets Where we come in The Accenture Way Our mission is to help clients become high-performance organisations, developing and implementing technological change or even running parts of their business ourselves. Clients The Accenture Way is delivered through: We are passionate about our clients and focused on delivery of outcomes V alue/Client value creation Always looking to add value Performance People We are flexible and driven to achieve high performance We have the best people and are team players At the heart of the Accenture Way: Innovation Seeking out new ways to improve performance Collaboration / One global network Working seamlessly together worldwide Future We care about our communities and are focused on economic and business competitiveness to build a better future 9 Accenture Capital Markets – A Complete View of the Markets Talent / Best people Bringing an unrivalled breadth and depth of experience to our projects Where we come in We have the skills and experience to handle projects of every size, in any location. We work across five different operating groups • Financial Services • Comms Media & Technology • Health & Public Service • Products • Resources Offering services from three growth platforms • Management Consulting • Technology • Business Process Outsourcing Our Financial Services practice goes to market across three industries • Banking • Insurance • Capital Markets 10 Accenture Capital Markets – A Complete View of the Markets We help our clients move from issue to outcome to deliver value Financial Services Comms, Media & Technology Health & Public Service Products Resources Banking Insurance Capital Markets 1. Management Consulting 2. Technology 3. BuSINess Process Outsourcing 01 02 03 04 05 Where we come in The entire project lifestyle Management consulting Technology Business process outsourcing We help clients identify opportunities to improve – then deliver value with pace, certainty and strategic agility. We apply proven technology to turn strategic business challenges into workable, practical solutions. We provide outsourcing for essential client services, freeing them to be smarter, faster and realise real value. • Analytics • Finance • HR • Operations • Risk management • Sales & marketing • Strategy • Sustainability • IT strategy • Applications – Process and function – Platform/technology – Lifecycle • Infrastructure • Information security • Cloud • Capital project utilities • Care management and health administration • Change outsourcing • Finance & accounting • Fund administration • Insurance credit services • Life sciences marketing • Market and reference data • Marketing • Networks • Procurement and supply chain • Recruitment and learning • Research • Securities processing 11 Accenture Capital Markets – A Complete View of the Markets Where we come in Our Business Services combine and focus our growth platforms to address our clients’ specific needs and are aligned to the specific challenges facing the Capital Markets Industry. Trading Services Transform the front, middle and back-office trading operations to address industry challenges such as cost reduction, regulation or revenue growth. Wealth and Asset Management Services Trading Services Market Infrastructure Services Finance & Risk Services Help clients improve risk strategy and governance, process efficiency, and regulatory compliance. 12 Accenture Capital Markets – A Complete View of the Markets Finance and Risk Services Wealth and Asset Management Services Improve front office efficiency by transforming distribution channels (markets, products, producers, customers) and service channels (web, call center, branch, IVR, mobile). Market Infrastructure Services Helps firms manage the challenge of today’s evolving eco-system of trading and settlement venues. Where we come in Accenture Trading Services We enable sell- and buy-side firms to operate high performing trading functions. Wealth and Asset Management Services Trading Services Market Infrastructure Services Service Description Why Accenture? Accenture Trading Services helps clients run and transform their front, middle and back-office trading operations to address industry challenges such as cost reduction, regulation or revenue growth. We provide both buyside and sell-side firms with a full-service offering, including consulting, technology and business process outsourcing to assist in delivering high performance trading and settlement capabilities across all asset classes. This includes strategy, architecture design, operating model work, process improvement, systems building and trading package integration as well as application management and outsourcing. Clients use these services to drive cost reduction, address risks and to deliver improved capabilities for new products, markets or for business expansion. • 25+ years of experience in the capital markets industry • Deep market relevant skills at scale to allow global responses to client challenges worldwide • Alliances with leading software vendors for trading and settlement • Proprietary assets developed for Accenture Trading Services that will fast track benefits realization for our clients ability to provide holistic solutions covering a broad spectrum of specific client challenges Service Portfolio Key Facts • Trading Platforms Services • Front-Office Services • Research Services • Data Services • Collateral Management Services • Post Trade Services • Derivatives Reform Services • Leader in Trading FO-MO-BO solutions with more than 25 active projects around Murex, Calypso, LoanIQ (as of April 2013) with Sell Side, Buy Side and Exchanges • Delivered more than 350 custom build / software projects for front-office technology • Accredited under SwapClear’s CCP2 Program • Client data projects delivered to investment banks, corporate banks and wealth managers • Research coverage of 200+ companies across 15 sectors over the last five years to support client analysts in a top-tier universal bank • Experience in implementing the Top 4 Vendor solutions in Collateral Management • Support provided to leading financial services organizations in their response to Derivatives Reform 13 Accenture Capital Markets – A Complete View of the Markets Finance and Risk Services Where we come in Accenture Post Trade Processing Transforming how banks operating in Europe, Asia, Australia and the Middle East manage post-trade operations. Through Accenture Post-Trade Processing, we will be helping banks reduce post-trade processing costs, adapt to new regulations and technology, launch new products and enter new markets. We will provide scalable, cost-efficient securities processing based on industry-leading practices and technologies for cash equities, bonds, notes and warrants on a managed service basis. By mutualizing processes and costs across multiple institutions, we can help you cost effectively address your clients’ needs for securities processing so that you can focus on what matters— sustained growth and profitability combined with superior client service. Wealth Man Trading Services Accenture and Broadridge Accenture Post-Trade Processing is designed in collaboration with Broadridge Financial Solutions. Leveraging Broadridge’s scalable technology solution and Accenture’s global business process outsourcing (BPO) capabilities, Accenture Post-Trade Processing will help set a new industry standard for efficiency in post-trade processing. For more details, visit the site. Finance and Risk Services 14 Accenture Capital Markets – A Complete View of the Markets Where we come in Accenture Wealth and Asset Management Services Industry-driven solutions to help our buy–side clients address their most pressing issues today and tomorrow Wealth and Asset Management Services Trading Services Market Infrastructure Services Finance and Risk Services Service Description Why Accenture? Accenture Wealth and Asset Management Services delivers industrydriven solutions that help wealth and investment managers address their most pressing needs and prepare for tomorrow’s challenges. Clients use our services to drive sales, reduce costs and manage risks. • Deliver leading-edge, industry-driven solutions that help wealth & investment managers address the current tipping point in the industry & succeed in tomorrow’s marketplace • Innovative solutions to improve the front, middle and back office functions of wealth and asset managers • Results that drive sales, reduce costs and manage risks; including services that optimize analytics for wealth and asset managers and improve advisor productivity • Deliver differentiated services to our clients based on our strong heritage, breadth of experience, scale, depth, the vast extent of our network & our industry alliances Service Portfolio Key Facts • Sales and Distribution • Servicing and Solutions • Asset Management and Servicing • Wealth Management Platforms • We currently work with 8 of the Top 10 Wealth Managers globally • We also currently work with 7 of the Top 10 global Asset Managers • We have played a major role in 4 of the 8 largest M&A transactions for the investment management industry in the past five years • Accenture completed its first Odyssey “Triple A” implementation in 1996 • Accenture has run fund administration services in Spain since 2003 with more than 400 funds under management 15 Accenture Capital Markets – A Complete View of the Markets Where we come in Accenture Market Infrastructure Services Industry-driven solutions to help exchanges, depositories and other market infrastructure achieve high performance Wealth and Asset Management Services Trading Services Market Infrastructure Services Finance and Risk Services Service Description Why Accenture? Accenture Market Infrastructure services helps firms manage the challenge of today’s evolving eco-system of trading and settlement venues. Our consulting services provide assistance in strategy development and planning while our Technology services help firms implement leading edge solutions, adapt new technologies such as cloud computing and to find and exploit new revenue opportunities such as monetizing data and creating new utility services. Our Business Process outsourcing provides a global service capability well suited to the service and cost pressures of the day. • 25+ years of experience in the capital markets industry • Experience designing and implementing electronic trading venues • Alliances with leading software vendors for trading and settlement solutions • Market insights form serving buy and sell side clients • Teams in both major market on shore locations and developer network in off shore centers globally Service Portfolio Key Facts • Consulting Services • Trading Platforms • Data Services • Collateral Management • Settlement Platforms • Implemented 15+ exchange platforms in North America, Europe and Asia • We built the world´s first fully automated derivatives exchange • Accredited under SwapClear’s CCP2 Program • Launched Global Corporate Actions BPO service in partnership with DTCC • Regularly publish leading industry insight and research in the market infrastructure space 16 Accenture Capital Markets – A Complete View of the Markets Where we come in Accenture Finance and Risk Services Industry-driven solutions to help our buy–side clients address their most pressing issues today and tomorrow Wealth and Asset Management Services Trading Services Market Infrastructure Services Finance and Risk Services Service Description Why Accenture? Accenture Finance & Risk Services help clients improve risk strategy and governance, process efficiency, and regulatory compliance. Accenture’s consulting, technology and business process outsourcing capabilities can provide banks, insurers and capital markets organizations with the right combination of risk and finance solutions to streamline their operating models, integrate risk and finance operations across the organizations, and deliver the technology architectures and data management systems necessary for enhancing forecasting and analytics capabilities and turning these crucial functions into competitive differentiators. • Accenture provides a single, integrated, transformational end-to end finance and risk solution with differentiating ideas and execution, rather than a simple compliance oriented response. • Accenture’s approach to strategic risk management enables growth while helping improve governance and process efficiency. • Our consulting, technology and business process outsourcing capabilities can help financial services firms develop the right combination of risk and finance solutions to streamline their operating models, integrate risk and finance operations, and enhance forecasting and analytics capabilities. • We maintain a strong client focus through a collaborative, client-centric approach that redefines the finance and risk management space. Service Portfolio Key Facts • Finance & Risk Transformation • Regulatory & Compliance Management • Risk & Finance Integration • Fraud & Financial Crime • Enterprise Performance Management & Analytics • We are currently working with leading Financial Services companies in the Fortune Global 500 across industries to shape their finance and risk transformation agenda including: 10 of the top 15 Banks; 8 of the top 10 Insurers; Top 8 Capital Market companies • Integrated capabilities across consulting, technology delivery and shared services/BPO. • Helped many banks to streamline their regulatory, risk and finance operations. • Able to deliver technology architectures and data management systems necessary to enhance forecasting and analytics. 17 Accenture Capital Markets – A Complete View of the Markets Where we come in 200 cities and 54 countries with Accenture employees Strength in numbers NA 7 delivery centres India, Manila, Shanghai, Bratislava, Milan, Madrid, Recife New York 9 London Toronto Chicago EALA Boston Paris Madrid APAC Frankfurt Bratislava Tokyo Milan Tel Aviv core hubs Shanghai Singapore Mumbai São Paulo Johannesburg Sydney 4 structured business services across trading, wealth & asset management, Finance & Risk and Market infrastructure New York, London, Sao Paulo, Madrid, Frankfurt, Paris, Milan, Shanghai, Tokyo 17% annual growth in earnings per share between 2003 and 2013 18 Accenture Capital Markets – A Complete View of the Markets 10,000 people are working on capital markets projects around the world $28.6 billion Accenture’s annual revenue for 2013 Where we come in Our mission is to help clients become high-performance organisations Did you know that Accenture Capital Markets... • Completed Wall Street’s first ever large application outsourcing deal, covering over 100 applications? • Built the world´s first fully automated derivatives exchange? Truly Global Scale • Deep capital markets expertise in the world’s major financial centers (hub concept) • Dedicated capital markets delivery centers in Spain, Italy, Slovakia, India and China NA EALA APAC • Has run fund administration services in Spain since 2003 with more than 400 funds under management? Market Relevant Skills • A dedicated practice of several thousand people across the globe, organized in specialized, global communities of practice • 850+ Generalist Capital Markets certified resources through a program accredited by the Chartered Institute for Securities and Investments (CISI) • A training budget of US12 million dollars in FY13 19 Accenture Capital Markets – A Complete View of the Markets London Toronto Chicago New York Paris Boston Madrid Frankfurt Bratislava Tokyo Milan Tel Aviv Shanghai Singapore Mumbai São Paulo Johannesburg Sydney Where we come in Case Study: For Bankinter Q How can you administer the distribution of mutual and pension funds, while reducing costs and improving service? YOU SAY "Our business is fragmented and active around the world" A By outsourcing to us, Bankinter achieved an estimated cost saving of 15%, increased the number of funds managed from 71 in 2003 to 96 in 2010, and significantly improved efficiency. They were even named one of the best fund managers in Europe. 20 Accenture Capital Markets – A Complete View of the Markets WE SAY "Which is why we are truly global in our reach" Across sectors and services We take a whole-company view, introducing the kind of flexibility you need to meet future challenges head-on. Whether it involves managing and developing capabilities, mitigating regulatory risk, leveraging the digital landscape, or shaping and deploying a new business model, we are the people with the right intelligence. 21 Accenture Capital Markets – A Complete View of the Markets Across sectors and services Together, our services combine to cover all segments of the Capital Markets industry. Buy Side Corporate & Investment Banking Exchanges & Markets Clearing, Custodians & Intermediaries Accenture Trading Services Wealth & Asset Management Services Accenture Market Infrastructure Services Accenture Finance & Risk Services Accenture Human Capital Services Accenture Technology & Infrastructure Services Distribution & Marketing Services Capital Markets Business Services Cross Industry Business Services 22 Accenture Capital Markets – A Complete View of the Markets Data Providers Regulators & Supervision Across sectors and services Case Study: For BNP Paribas Q How can you make onboarding new clients a model of seamless efficiency? A We created an interactive process-analysis tool that enabled users to visualise existing situations and shortcomings. Based on this, we identified opportunities for change that, when implemented, will deliver hundreds of millions of Euros in revenue lift. 23 Accenture Capital Markets – A Complete View of the Markets YOU SAY "We often hear: nobody understands our business like we do" WE SAY "Which is why we always listen to our clients first" Why we are different There’s no single factor that sets us apart. Our difference stems from a combination of important elements. It’s our experience; our breadth, depth and reach; our flexibility, speed and adaptability; and our people. Together, these help our clients achieve results they never thought possible. 24 Accenture Capital Markets – A Complete View of the Markets Why we are different We offer a unique combination of strengths: Breadth, depth & reach We are structured in a way that allows us to build deep, personal client relationships where our size helps us deliver at any scale. Globally connected We have a truly global network, perfectly placed for supporting international clients. Technical experts We are the world’s largest independent technology services provider, with a proven track record of end-to-end transformational projects. Industry depth We have experienced professionals who understand the complexity of the Capital Markets industry and who are ready to advise and navigate our clients through the challenging industry landscape. Trusted to deliver Put simply, we inspire confidence. Our culture of innovation, collaboration and excellence means we always deliver on our promises. 25 Accenture Capital Markets – A Complete View of the Markets Why we are different Talented people We recruit the best and then invest in training and development to motivate them and retain our position as thought leaders in the industry. Here’s how we’ve built a culture of excellence: Experience ⇨ We give people opportunities to build their expertise in functional, technical and industry areas. Across all industry segments. Across all geographies. Community and collaboration Community & collaboration ⇨ We leverage our deep, longstanding client relationships to help build careers. Our people work hand-in-hand with experts to expand their knowledge – from strategic challenges to technical implementation. Culture of excellence Formal learning ⇨ To stay at the leading edge, we give our people ongoing training. We have a robust curriculum of over 250 courses aligned to our capital markets industry and skills. Highlights include introductions to key concepts, simulations, and annual industry and sales training. 26 Accenture Capital Markets – A Complete View of the Markets Experience Formal learning Why we are different Alliances are essential to our goal of helping clients innovate and become high-performance businesses. Through these alliances we’re able to extend our network to encompass the market leaders and innovators – so you gain access to the best specialist skills and a tailored service. Our partners include: Client Delivery Projects AD, AM, IO, BPO & Testing People & Expertise Technology, Industry & Expertise Assets and Alliances SW, Accelerators, Diagnostics Innovation Tech Labs, POCs, Tools Accenture Trading Services Calypso Murex Misys Broadridge Smartstream Lombard Risk Systems Data Management Asset Control Golden Source Markit Thomson Reuters Market Infrastructure Services Wealth & Asset Management Finance & Risk Services Cross Industry Custom build Platforms and middleware Avaloq SAP Oracle Temenos Calypso Salesforce Microsoft Dynamics Net SalesForce Murex SAS Tibco Microsoft Misys KGR SAP Oracle MQ Dynamics Thomson Reuters Pega Swift Competency Development BA Academy, Design School, CoP Delivery Excellence Accenture Delivery Suite, Project Management, Engagement Balance Scorecard & Metrics 27 Accenture Capital Markets – A Complete View of the Markets Informatica Why we are different Case Study: For a large global investment bank Q How can you stay ahead of the regulatory curve as it continues to evolve? A We worked closely with the client’s Clearing Operations team to develop a best in class approach to regulatory change emanating from OTC derivatives reform. This ensured they got ‘first mover’ advantage in the OTC CCP space. And we played a key role in helping them meet CFTC industry regulation for all mandatory rates and enabling credit OTC derivative trades to be centrally cleared from March 2013. 28 Accenture Capital Markets – A Complete View of the Markets YOU SAY "To grow, every business needs financial stability and firm foundations" WE SAY "This is why we provide solutions that stand the test of time" But they all say that Whether you’re facing regulatory, economic or technological change – or a combination of all three – we know we can make a difference to your business. 29 Accenture Capital Markets – A Complete View of the Markets But they all say that Of course, we would say that. So, if you still need convincing: We’ve helped one long-term savings and investment company achieve expected financial benefits of US$2.4 – $2.9 million in the first year and US$6.5 – $8 million on a regular basis. 30 Accenture Capital Markets – A Complete View of the Markets We’ve given Mora Banc the ability to target its customer relationship activity, building proactive relationships and, in turn, its commercial advantage. We’ve enabled Sal. Oppenheim to create a flexible team, using our Murex expertise to give them +/30% scalability of their resources. This has helped them cut fixed overheads significantly. But they all say that Thought Leaders Download our reports for the latest Accenture thinking on your market or industry. For print copies of these and other papers please e-mail capitalmarkets.mail@accenture.com Accenture Trading Services Accenture Wealth & Asset Management Accenture Finance & Risk Services Technology Research & Innovation Capital Markets Research & Innovation Investment Banking: Quarterly Benchmarking Wealth & Asset Management: Quarterly Benchmarking Risks & Rewards: Integrated Risk Management & Rogue Traders Top Ten Challenges for Investment Banks Generation D: An Emerging & Important Investor Segment Financial Reporting Challenges in Investment Banking Focus for Success: High Performing Investment Bank Managing the Retirement of Baby Boomer Advisors Basel III Handbook Capital Markets: Six Questions to Ask About Cloud Computing Emerging Markets: Opportunities in Capital Markets OTC Derivatives Market: The Regulatory Closing the Gap: How Tech-Savvy Advisors Regain Investor Trust Dodd-Frank Act: Balancing Strategies & Tactics Data Fabrics: Harnessing the Power of the Grid Spanish Investment Market: Evolution & Change Target 2 Securities: Are You on Target? New Wealth, New Opportunities: Asia’s Booming Wealth Market Preparing for Mifid II Future of Electronic Trading: Regulation, Consolidation and Innovation Social Intelligence: Financing the Low Carbon Economy Moving to the Standard Legal Entity Identifier: Client Data Management Social Advisor: Using Social Media Effectively in Wealth Management Navigating the Complexities of Liquidity Risk Data Management: Foundation for High Performance in Capital Markets Optimizing Talent During M&A Integration 31 Accenture Capital Markets – A Complete View of the Markets Accenture Technology Vision 2013: IT Trends & Innovations A Model For Data Governance: Does Your Organisation Really Have One? Capital Markets Key Facts 2012 If a Country Leaves the Euro But they all say that Meet the Team Bob Gach Managing Director Accenture Global Capital Markets Dean Jayson Managing Director Accenture Capital Markets Europe, Africa & Latin America Joakim Mellander Managing Director Accenture Capital Markets North America Wei Min Chin Managing Director Accenture Capital Markets Asia Pacific Owen Jelf Managing Director Accenture Trading Services Bob Gach is Managing Director of Accenture Global Capital Markets and oversees the group’s vision and strategy, investment priorities and supporting network of alliance partners. Since joining Accenture in 1980, he has worked with global banking and capital markets industry leaders in a number of areas, including strategy development, information technology planning, architecture development and implementation, and package systems evaluation and implementation. Dean Jayson is Managing Director of Accenture’s Capital Markets practice, across our practice in Europe, Africa and Latin America. He is also responsible for capital markets capability development globally and for capital markets thought leadership, including a flagship white paper series on high performance for the investment banking industry. Based in London, Dean works closely with investment banks across the world in delivering strategic management and technology consulting projects, and providing outsourced and offshore technology services. Joakim is a Managing Director in our Financial Services Capital Markets practice. Joakim has more than 25 years of experience in management consulting across Europe and North America, and has helped many leading clients with improving their strategies and execution to achieve high performance. Joakim’s focus is strategy and operating model transformation and process and organizational reengineering. Joakim serves as the Financial Services Capital Markets Lead for North America, and Client Account Lead for multiple Financial Services clients. Wei Min Chin is Managing Director for Accenture Capital Markets in Asia Pacific, advising clients in the asset management and market infrastructure areas. Wei Min has held client management leadership roles, working with some of the leading financial services clients in Asia. He has extensive experience with operating model definition and IT strategy formulation, in addition to large and complex business and IT transformation projects. Owen Jelf is a global managing director of Accenture Capital Markets based in London and the lead for Accenture’s Trading Services business. He specializes in delivering major technology and business change programs in the investment banking industry. With more than 25 years of experience in the industry, Owen has large-scale program management expertise, as well as functional expertise of front-office, operations and enterprise functions in complex global delivery models. 32 Accenture Capital Markets – A Complete View of the Markets Joakim holds a Master of Science in Industrial Engineering and Management from Chalmers University of Technology in Sweden. But they all say that Alex Pigliucci Managing Director Accenture Wealth and Asset Management Services Pierluigi Giannico Managing Director Accenture Capital Markets Finance and Risk Services Adriana Scozzafava Global Managing Director Accenture Market Infrastructure Services Eugenio Bonomi Managing Director Accenture Post Trade Processing Diane Nolan Managing Director Accenture Management Consulting Capital Markets Alex Pigliucci is the Managing Director of Accenture’s Wealth and Asset Management Services. Over the past 17 years, Alex has held leadership roles within Accenture’s Financial Services practice in both the US and Europe, including running the sales organization for banking and capital markets in North America and leading several client relationships. Alex specializes in the global capital markets, with extensive experience in transformation programs for investment banks, investment managers, and leading global wealth managers that enhance revenue and improve operational efficiency. Pierluigi Giannico is a Managing Director and has many years of experience working in Accenture’s Capital Market practice across Europe Africa & Latin America. He recently managed Accenture’s financial services practice in Turkey and launched risk management consulting services in southern Europe. He has led large financial institution programs focused on business transformation, IT restructuring and market repositioning. Today, Pierluigi has a specific strategic focus on the development of our capital markets clients in emerging markets, including Brazil, Russia and Turkey. Adriana Scozzafava is the Managing Director of Accenture’s Market Infrastructure Services. She also serves as the Client Account Lead for some of our largest capital markets clients in Spain. Since joining Accenture in 1991, she has been responsible for large scale transformation projects and has worked with clients including BBVA, Fortis, Merrill Lynch and Morgan Stanley. She previously helped develop our Capital Markets practice in Latin America and Africa by working with the Mexican Stock Exchange, Chilean Central Depositary, Colombian Stock Exchange and Nigerian Stock Exchange, among others. Eugenio Bonomi is the global managing director of Accenture Post-Trade Processing which is part of Accenture’s Capital Markets Practice and was formerly the market group lead of Accenture Financial Services in Eastern Europe. In Eugenio’s more than 20-year career with Accenture, he has supported clients’ expansion and merger & acquisition plans through strategy development, process design, and the implementation of organizational and technological solutions. As a managing director in Accenture’s Capital Markets practice, Diane Nolan leads Accenture Management Consulting Capital Markets talent & offerings globally. Diane is also responsible regionally for Accenture Trading Services in Belgium, France, Luxembourg and the Netherlands (Gallia). She is the global lead for Accenture High Performance Capital Markets Architecture Services and its TARGET2Securities offerings. 33 Accenture Capital Markets – A Complete View of the Markets But they all say that Steve Scemama Managing Director Accenture Global Capital Markets Pramod Bijani Managing Director Accenture Capital Markets India Steve Scemama is a managing director of Accenture Global Capital Markets Trading Platforms Business and Technology Offerings. He oversees the group’s technology vision and strategy, technology investment priorities and supporting network of alliance partners. With more than 23 years of experience in the CM industry, Steve helps investments banks to transform their business and IT organizations, supporting the visioning of operating model / IT architecture, the implementation of trading solutions, and the development of alternative sourcing approaches to reach cost efficient operations. Pramod Bijani is a managing director with Accenture and leads the Capital Markets Industry group at the India Delivery Center. He has 19 years of experience in the field of information technology; Pramod has held various roles such as Account Lead, Delivery Unit Lead, Program Manager, Project Manager and Technical Architect at various organizations including Accenture, IBM, Citigroup and TCS. 34 Accenture Capital Markets – A Complete View of the Markets Matthew Long Managing Director Accenture Capital Markets UK Matthew is a Managing Director in Accenture UK Financial Services responsible for running the Capital Markets practice. He has 21 years’ experience working in the Capital Markets Industry and has spent 18 years in consulting and advisory positions, working with Investment Banks, Asset and Wealth Managers, Exchanges and Custodians. He has also worked in the Industry as an Interest Rate Derivatives broker. In addition, Matthew is the client account lead for two major accounts. Throughout his career with Accenture, Matthew has performed client-facing roles across the US, Europe and Asia, and also built and managed capabilities and offerings to create unique solutions for his clients. Philippe Vidal Managing Director Accenture Capital Markets France and the Benelux region Kristina Klapper Managing Director Accenture Capital Markets Germany, Switzerland and Austria Philippe is the Managing Director leading Accenture’s Capital Markets practice in France and the Benelux region. Philippe has lead engagements for Investment Banks, Wealth Management and Securities services with across multiple disciplines including business development, simplification, postmerger integration and regulatory compliance. Philippe is also the leadership team for Accenture’s Post Trade Processing, which processes back-office securities on behalf of Investment banks for European and Asian Markets. Kristina Klapper is the Managing Director leading Accenture’s Capital Markets Business in Germany, Switzerland and Austria. She also serves as Client Account Lead for a leading European Bank. Kristina has more than 20 years of experience in Capital Markets, focusing on operating models, front to back processes and trading architectures. She has led several software implementation projects, covering process analysis and design, design of the application, implementation, roll-out and application management. Kristina has led projects in Germany, Switzerland, UK, the US, Asia and Scandinavia. But they all say that Diego López Abellán Managing Director Accenture Capital Markets Spain, Portugal, Africa & Israel Fabio Rodacki Managing Director Accenture Capital Markets Brazil and Latin America Oscar Garcia Managing Director Accenture Capital Markets Nordics Having joined Accenture in 1992 Diego has more than 20 years of experience in Capital Markets projects for financial institutions. His experience includes strategy development and information technology planning, architecture development and implementation, package systems evaluation and implementation, custom application development and outsourcing. Fabio Rodacki is a Managing Director in Accenture’s Financial Services Organization responsible for the Capital Markets practice in Brazil and Latin America. He is experienced in helping clients in their Business Strategy, IT & Operations programs focused on complex project management. His consultancy background includes projects such as Start-up Development, Reorganization and Strategy, Mergers and Acquisitions, Treasury and Investment Banking Operations Transformation and other projects at Brazilian and multinational Banks. Prior from joining Accenture in the year 2000, was responsible for the strategic planning area at Shell Oil in Brazil. Oscar Garcia is Director for Capital Markets Industry in Nordics, focusing on Trading, Wealth and Asset Management services for Investment Banking and large corporations in both Buy and Sell side. In addition, he supports growth of Accenture Trading practice globally focusing on trading/brokerage architectures front to back. Diego works across a range of Capital Markets clients including universal banks, asset managers and Private banks. He graduated in Economics from the University of Barcelona, Actuarial Science from the University of Barcelona and PDD from IESE, and is a frequent commentator in the media on industry issues. 35 Accenture Capital Markets – A Complete View of the Markets Oscar’s project management and leadership experience comprise of serving as overall program lead for several large financial institutions. Functional and technical expertise includes several large transformation programs and implementation of trading systems. Strategic efforts consist of defining overall operating model and from front to back for several large financial institutions. Antonella Aureli Managing Director Accenture Capital Markets Italy, Greece, and the Emerging Markets Antonella Aureli is a managing director in Accenture’s Capital Markets Practice and leads the Capital Markets practice across IGEM—Italy, Greece, and the Emerging Markets (Russia, Danubia, Turkey and Middle East). Antonella is also has regional responsibility for Accenture’s Trading Services. Since joining Accenture in 1994, she has lead large transformation projects in the trading platforms area and has worked with all the major clients in IGEM. Antonella also leads the growth of the Milan Capital Markets Delivery Centre. Let’s talk We know that every client and every challenge is different. So contact one of the team and let’s just begin by having a conversation. The journey to high performance starts here. 36 Accenture Capital Markets – A Complete View of the Markets About Accenture Accenture is a global management consulting, technology services and outsourcing company, with approximately 275,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. Through its Skills to Succeed corporate citizenship focus, Accenture is committed to equipping 500,000 people around the world by 2015 with the skills to get a job or build a business. The company generated net revenues of US$28.6 billion for the fiscal year ended Aug. 31, 2013. Its home page is www.accenture.com. Follow us on Twitter @Accenture Learn more at www.accenture.com Copyright © 2013 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. 37 Accenture Capital Markets – A Complete View of the Markets