Overview of Cultural Dimensions Originally derived from the work of the influential social psychologist Geert Hofstede, the concept of cultural dimensions refers to value constructs used to describe a specific culture. These dimensions, including action, status, communication, identity, time, and power distance, lay across a spectrum with no absolutes at either end. Learning about the range of cultural dimensions existent among societies will assist in cross-cultural communication and understanding of the variety of people within the workplace and around the world today. Action: When working with others, is it more important to complete tasks or to build relationships? The cultural dimension spectrum for action identifies task-oriented societies as laying on one end with relationship-oriented at the other. Task-oriented cultures recognize task efficiency as key to achieving a go goal. Some of the most task-oriented cultures in the world are Germany, the United States, Switzerland, Australia, and Sweden. Relationship-oriented cultures recognize building and maintaining relationships as key to achieving a goal. Cultures in the world that are most relationship-oriented include Mexico, Malaysia, Argentina, Sri Lanka, and Brazil. Status: Within a culture, how is the status of an individual determined? Status as a dimension of culture lies on spectrum ranging from an emphasis on ascribed statuses to an emphasis on achieved statuses. Ascribed status recognizes who you are and your connections as important. These are the social statuses that a person is assigned at birth or assumes involuntarily later in life. Examples of ascribed statuses include sex, gender, race, family origins, and ethnic backgrounds. Ascribed statuses may influence interaction through partiality to certain individuals, such as with nepotism or the "old boy's network." Countries where ascribed statuses are of particular importance include South Korea, Russia, Japan, and China. Achieved status recognizes what you have done and accomplished as important. It reflects personal skills, abilities, and efforts. Educational achievements are an example of achieved statuses. Some of the countries where achieved statuses matter the most include Germany, Israel, the United Kingdom, Sweden, and the United States. Communication: When speaking, is it more important to straightforwardly tell the listener what needs to be done or to encourage input and a polite dialogue? The cultural dimension spectrum for communication, the process by which information is exchanged and meaning is sent and received, identifies societies as existing on a spectrum ranging from direct communication to valuing indirect communication. Direct communication is speech that specifically states and directs an action. Individuals directly communicating tend to quickly "get to the point" of a conversation and focus on what is said rather than how it is said. The meaning of the message is communicated mainly through words. Some of the most direct communicating countries include the United States, Germany, the Netherlands, New Zealand, and Sweden. 1|Page Indirect communication requires an understanding of the underlying meanings, as well as a collaborative spirit. Importance is placed not only on the words said, but in the surrounding context of the situation. Indirect communicators will leave it up to the listener to fill in the blanks and make out the meaning by correctly reading cues, such as body language. The most indirectly communicating countries include Japan, Mexico, China, and Saudi Arabia. Identity: How do you know who you are? From where is your sense of worth generated? What is your role or place within society? Identity as a dimension of culture lies on a spectrum ranging from individualism to collectivism. Individualistic cultures place belief in the importance of the individual. Society exists for the benefit of individual people, and the characteristics of separation and self-reliance are encouraged. Some of the most individualistic countries include the United States, the United Kingdom, and Australia. Cultures placing emphasis on collectivism tend to focus their efforts on building and maintaining relationships. These connections are seen as key to success, and the identity of an individual is shaped by the group(s) in which they belong. Some of the most collective countries include Ecuador, Guatemala, and Panama. Time: Are you oriented to a clock or does life simply flow and occur at its own pace? The cultural dimension for time identifies a spectrum ranging from cultures emphasizing structured time to cultures emphasizing unstructured time. Cultures in which structured time is of great importance understand time to be racing along a set course. Time exists as an entity in itself. Characteristics of structured time include an orientation to the completion of tasks, high levels of organization, and great frustration towards tardiness. Some of the most structured time oriented countries include the United Kingdom, the United States, Germany, China, Japan, and Switzerland. A culture primarily possessing an unstructured view of time sees this cultural dimension as more of a fluid and loosely defined concept. Time is not something in itself with life being made up of events defined by relationships. Characteristics of unstructured time include an orientation towards relationships and time being relative what else may be occurring at the moment. Some of the most unstructured time oriented countries include Mexico, Spain, Ghana, Brazil, and India. Power Distance: Do members of a culture accept and expect that power is distributed unequally? Is ther Power distance, the extent to which a society accepts hierarchical differences, as a dimension of culture lies on a spectrum ranging from egalitarian to hierarchical. Cultures emphasizing egalitarianism have low power distance in which subordinates see their superiors as approachable and decisions negotiable. Some of the most egalitarian countries include Austria, Israel, Denmark, New Zealand, Ireland, Norway, Sweden, Costa Rica, and Germany. Hierarchical societies have high power distance in which a great distance is maintained from highly respected individuals in positions of power. Some of the most hierarchical countries include Malaysia, Guatemala, Russia, Panama, the Philippines, Mexico, Ecuador, and India. 2|Page