Q
Panasonic
3.2. Information Code Table (For Facsimile)
Code
001
Mode
RCV
COPY
002
RCV
COPY
007
RCV
COPY
008
010
RCV
COPY
011
STANDBY
012
RCV
017
030
XMT
031
045
XMT
COPY
STANDBY
RCV
COPY
STANDBY
RCV
COPY
STANDBY
060
-
041
043
061
302
XMT
RCV
Fax Information Codes
Cause
Description of Problem
Phase
Recording
paper
jam.
Leading
edge
of
the
recording
C, D
paper fails to reach the Timing
Timing Sensor abnormal.
Sensor. ( I st Tray)
Recording paper jam.
C, D Leading edge of the recording
Timing Sensor abnormal.
paper fails to reach the Timing
Sensor. (2nd Tray)
C, D 1. Leading edge of the recording Recording paper jam.
paper fails to reach the Paper Paper Exit Sensor abnormal.
Exit Sensor.
2. Recording paper has not
completely passed the Paper
Exit Sensor.
Paper Tray is opened while paper Paper Tray is opened.
is feeding.
No recording paper or paper is not set
6, C No recording paper.
properly.
No Paper Sensor is defective.
Connector is not installed properly.
B, C Paper Tray is not installed
properly.
Transmitter Document Jam.
C, D The length of the received
document is over 2 m.
Incorrect paper size loaded in the Paper size is incorrect.
Paper Tray.
Document is not set properly.
Read Point Sensor does not go
B
Defective Read Point Sensor.
ON within 10 seconds after the
document starts feeding.
Transmitting document was longer The document may jam.
C
Defective Read Point Sensor.
than 2 meter (or 78.7 in).
No toner.
B, C, D Out of Toner.
Defective Low Toner Sensor.
B, C, D Low Toner.
-
No Toner Cartridge.
A
Printer Cover is open.
A
ADF Door is open.
B, C, D No response of 2nd G3 PCB.
Toner is getting low.
Defective Low Toner Sensor.
Toner Cartridge has not been installed.
Defective Toner Cartridge Sensor.
Cover is not firmly closed.
Connectors are not firmly connected.
Door is not firmly closed.
Connectors are not firmly connected.
2nd G3 PCB is defective.
NOV 2004
Fax Information Codes
Cause
Description of Problem
T I timer (35 5 sec.) elapsed
Incorrect number was dialed and the
without detecting 300 bps signal. START button was pushed.
Telephone line was disconnected while
dialing.
SC PCB or FXB PCB are defective.
Receiver is defective. (It may only be
transmitting CED)
DCN was returned from receiver Your machine's ID Number is not
while transmitter is waiting for CFR programmed.
or FTT.
Possible incompatibility or incorrect
Password.
DCN was returned from receiver Receiver working in non-ITU mode only.
(Possible incompatibility)
while transmitter is waiting for
NSFIDIS.
"POLLED=ONW(polling XMT ready) is
Transmitter had no polling
not set at the transmitter.
function.
Document to be transmitted is not
placed at the transmitter.
Receiver is defective. (Modem)
Transmitter sent NSS (or DCS)
followed by TCF three times, but SC PCB or FXB PCB are defective.
the receiver did not respond. (CFR Receiver disconnects line during first
NSS (or DCS) is transmitted.
or FTT is usually returned)
Transmitter received FTT after it Line quality is poor. (TCF is damaged
transmitted TCF at 2400bps.
due to line noise)
Receiver is defective. (Modem, etc.)
Received RTN after
SC PCB or FXB PCB are defective.
communicating at 2400 bps.
XMT, RCV password does not match.
XMT-Password mismatched.
Last 4 digits of TSI does not match wit1
RCV-Password mismatched.
the last 4 digits of ONE-TOUCH, ABBF
Selective RCV incomplete.
telephone number.
Transmitter received no response Receiver is defective. (No paper, paper
after it transmitted post message, jamming, etc.)
such as EOP, MPS, EOM, etc...or Receiver ceased receiving because of
excessive error. (Line quality is poor)
received DCN.
SC
PCB or FXB PCB are defective.
I
Transmitter received RTN after it I Receiver receives data with error. (Line
transmitted EOP, MPS, or EOM. quality is poor)
Receiver is defective. (Modem, etc.)
SC PCB or FXB PCB are defective.
Receiver receives data with error due to
Transmitter receives PIN after it
transmitted a post message, such poor line quality, and receiving operator
as EOP, MPS, EOM, etc.
requests voice contact.
Receiver is defective. (Modem, etc.)
SC PCB or FXB PCB are defective.
Interface or line is faulty.
Received DCN while waiting for
post command. (EOP, MPS, EOM, Transmitter is defective.
etc.)
Received DCN after transmitting Transmitter is not ready for polling
communication.
NSC.
Password does not match between
transmitter and receiver.
*
NOV 2004
Phase I
Code
412 1
Mode
G3 RX
414
RCV
(Polling)
415
XMT
(Polling)
B
RCV
D
RCV
C
RCV
RCV
RCV
XMT
I
I
427 (
G3
(
RCV
XMT or RCb
B
G3 RX
C
RCV
B
RELAY XMT
CONF. XMTi
POLL
RCV
B
C
RCV
C
Fax Information Code!
Description of Problem
Cause
No response within 12 seconds in
NSSIDCSIMPS wait state. (After SC PCB is defective.
transmitting FTT)
Password does not match between
No response received after
transmitter and receiver.
transmitting 3rd NSC.
Transmitter is defective. (No original,
document jam, etc.)
I Remote side attempted to receive Inform the remote side that your
machine does not have the polling
message from your machine in
transmission feature.
polling communication.
Transmitter is defective.
Receiver did not detect post
Line quality is poor. (RTC signal is
command, such as EOP, MPS,
distorted due to line noise)
EOM, etc.
SC PCB or FXB PCB are defective.
Line quality is poor. (There are
Receiver returned RTN in
excessive errors in received data)
response to post message.
SC PCB or FXB PCB are defective.
Line quality is poor. (There are
Receiver transmitted PIN in
excessive errors in received data)
response to PRI-Q from
transmitter. (Transmitting operator SC PCB or FXB PCB are defective.
requests voice contact)
T I timer (35 sec.) elapsed without Incorrect incoming call type (voice).
(Non-facsimile communication)
detecting 300 bps signal.
Transmitter is defective.
SC PCB or FXB PCB are defective.
Remote station disconnected the line.
Wrong number is dialed.
There is an incompatibility.
(or
DTC)
was
invalid.
I '
I
( DCN received to NSF/CSI/DIS
IThe interface is incompatible.
SC PCB or FXB PCB are defective.
receiver detected FLAG signal.
I DCN received after transmitting- Transmitter is defective or incompatible.
Line quality is poor.
FTT.
Received relay transfer request or
confidential document to distribute
to an end receiving station or all
confidential mailboxes are used.
Remote unit does not have
Relayed XMT or Confidential
Comm. capability.
Line quality is poor. (Training signal is
Failed training in Phase C.
distorted due to line noise)
SC PCB or FXB PCB are defective.
Line quality is poor.
Sum of error lines exceeded the
limit (Function Parameter No. 70) SC PCB or FXB PCB are defective.
of 64 lines.
NOV 2004
Code
494
Mode
RCV
I
495
1
XMT
RCV
(Polling)
Fax Information Code!
Description of Problem
i Phase
Interval between two EOLs was
more than 10 sec. when receiver Line quality is poor. (EOL is damaged
due to line noise)
received message data.
SC PCB or FXB PCB are defective.
During reception, CD turned OFF Line is disconnected.
Transmitter is defective.
or continued ON for long time.
During communication, lost loop SC PCB or FXB PCB are defective.
current.
FXB PCB is defective.
CS of modem is not able to turn
ON.
Remote unit does not have
compatible Modem.
During reception, CD turned OFF
Transmitter is defective.
or continued ON for long time.
During communication, lost loop - SC PCB or FXB PCB are defective.
current.
CS of modem is not able to turn
ON during training.
Polling is rejected from the remote
station.
No polling original is set.
Polling XMT is rejected.
-
,
(Polling)
1
I
580
1
I
I
XMT
1
B
B
Ver. 2.0
No response after transmitting 3rd Incompatible interface.
CTC or DCN received.
No response after transmitting 3rd Line is faulty.
FXB PCB abnormal.
EOR or received DCN.
Remote unit is abnormal.
No response to the 3rd RR
transmitted or received DCN.
T5 timer (60 sec.) elapsed without Remote unit is abnormal.
MCF.
Stopped Transmission after EOR Line is faulty.
Transmission.
Timer between frames in phase C
has elapsed.
Transmitted ERR affer receiving Line is faulty.
EOR.
Line is faulty and Operator Call
Transmitted PIN after receiving
requested by RX side.
EOR.
Password or machine code did not
match during remote diagnostic
communication.
Remote unit did not have the
remote diagnostic function.
ISub-address transmission to a unit I Sub-address transmission to a unit that
that has their DIS bit 49 (NSF bit has no Sub-address function.
155) OFF.
Sub-address transmission to a unit that
Sub-address Password
transmission to a unitthat has their has no Sub-address function.
DIS bit 50 iNSF bit 156) OFF.
I
I
I
1
NOV 2004
@
UF-7000/8000
UF-7100/8100
Fax Information Codes
Description of Problem
Sub-address SEP (for Polling)
transmission to a unit that has their
bit 47 (NSF bit 130) OFF.
ADF Doorwas opened during ADF
transmission.
' No original was in the ADF. (Builtin dialer engaged)
IDIS
630 XMT or RCV
(Polling)
631
XMT
634
XMT
XMT
700
XMT
Redial count over.
"STOP button was pressed during
Auto Dialing.
Redial count over with no
B
response or busy tone was not
detected.
Note:
U.S.A. and Canadian models
will redial only once if a busy
tone is not detected.
LAN Power turned Off with applicable
data in memory or during
communication.
PSTN Communication terminated by
Operator pressing the "STOP" key.
Incorrect LDAP settings.
Unknown email address replied
from the Mail Server.
I
714 (
I
XMT
Operator removed the original from the
ADF af&erdialing was completed.
Original was not set properly in the ADF.
No dial tone detected. Sensor dial tone
is not detected. (destination dependent)
Busy tone is detected. (destination
dependent) T I timer (35 i 5 sec.)
elapsed without a signal from the
receiver.
A
5
638
B
Cause
Sub-address transmission to a unit that
has no Sub-address function.
LAN Interface error.
Cannot logon to the LAN.
TCPIIP connection timed out.
Cannot logon to the LAN.
Incomplete SMTP Protocol
transmission.
Telephone line cable is disconnected.
Wrong number is dialed.
SC or FXB PCB is abnormal.
Power switched off.
Power failure occurred.
LDAP Server Name, LDAP Login
Name, LDAP Password and/or LDAP
Search Base are incorrect.
Mail Server received an incorrect email
address. (Dependent on Server's Mail
application)
The 1OBase-TI100Base-TX cable is not
connected.
An unexpected LAN problem occurred.
Check the SC PCB connector.
Incorrect IP Address is set.
Verify the IP Address, Default Router IP
Address, SMTP Server IP Address.
Incorrect SMTP Server IP Address is
set.
No email application is activated on the
Mail Server.
Mail Server's hard disk may be full.
Mail Server is defective.
NOV 2004
UF-7100/81C
Fax information Codes
Cause
Description of Problem
code] Mode I Phase
XMT
LAN Page Memory Overflow occurred Check the document size and
718
while receiving printing data. The resolution.
Ask originator to re-send in a supported
paper size selected within your
application to print is larger than size and resolution.
the paper size loaded in the
Tray@).
Ask the originator to re-send with a
LAN Received data via LAN is in a
RCV
719
supported file attachment:
format that is not supported.
* In a TIFF-F format.
* Image data conforming to A4lLetter
size.
LAN Unable to connect with the POP lncorrect POP Server address is set.
POP
720
POP Server is down.
Server.
Unable to login to the POP Server. lncorrect User Name or Password is
set.
LAN Cable is disconnected.
Failed to obtain the Network
Parameters (such as: IP Address, DHCP is not available.
Subnet Mask, Default Gateway IP (Contact the Network Administrator.)
Address, etc.) from the DHCP
server.
DNS Server connection timed out. incorrect DNS Server address is set.
DNS Server is down.
POP
LAN Received an error response from lncorrect POP Server address is set.
XMT
726
Incorrect SMTP Server address is set.
the DNS Server.
POP
Remote Internet Fax Errors: Busy or
XMT
LAN Received an Error or No
727
Job Number Overflow for Relay XMT.
Response from the Remote
(Retry is possible)
lnternet
Fax.
(SMTP
Direct
XMT)
I
Remote lnternet Fax Errors: Memory
728 1
XMT
I LAN
Overflow or No Power.
(Retry is not possible)
SMTP AUTHENTICATION, User Name
Failed to authenticate (SMTP
andlor Password are incorrect.
AUTHENTICATION) when
connecting with the SMTP server. (Contact the Network Administrator.)
Verify that the Fax Parameter#158 is
Unable to program the lnternet
set to Valid.
parameters or the autodialer via
Email from a PC.
Dial buffer for manual qumber dialing
Dialer full while Relayed
(70 stations) is being used.
Transmission Request was
received.
Deleted the registered station name
741 XMT, Polling PSTN Unable to dial
before dialing with Timer Controlled
Communications, etc.
Communication error with the
Unable to forward to the
pre-programmed Supervisor's Fax pre-programmed Supervisor's Fax
NYSE Fax
machine or PC.
machine or PC.
Forward
(Busy, No Response, etc.)
(USA and Canada Only)
800
Relay
PSTN The machine was requested to
relay a document but has no Relay
Comm.
Hub ca~abilitv.
f
I
NOV 2004
Mode
Code
814 Conf. XMT
Conf. Polling
Relay
Comm.
815 Conf. RCV
816 Conf. Polled
825
870
871
880
884
96 1
962
Fax Information Codes
Description of Problem
Phase
PSTN The remote station does not have
Relay XMT nor Confidential
Communication capability.
PSTN Mailbox full.
PSTN The received Polling Password did
not match.
Conf. RCV PSTN Parameter settings of the remote
station are not properly set.
Conf. Polled
MEM XMT PSTN Memory overflow occurred while
MEM RCV
LAN storing documents into memory.
MEM XMT PSTN Memory management file number
MEM RCV
LAN and page number exceeded while
storing documents into memory.
File Access Error.
- File Access Error.
RCV
LAN Memory file access error.
PSTN Memory file access error.
XMT
LAN Memory file access error.
-
Cause
Memory overflow on the Fax.
File number and page number overflow
on the Fax.
-
Note:
When 2nd G3 option is installed, check FXB PCB or G3B PCB.
SC PCB is defective.
SC PCB is defective.
SC PCB is defective.