Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 1 of 159 PageID #:1272 UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF ILLINOIS CHICAGO DIVISION BOCA RATON FIREFIGHTERS’ AND POLICE PENSION FUND, Individually and on Behalf of All Others Similarly Situated, No. 1:10-cv-07031 CLASS ACTION Plaintiff, DEMAND FOR JURY TRIAL vs. DEVRY INC., et al., Defendants. AMENDED CONSOLIDATED CLASS ACTION COMPLAINT FOR VIOLATIONS OF THE FEDERAL SECURITIES LAWS Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 2 of 159 PageID #:1273 TABLE OF CONTENTS Page I. JURISDICTION AND VENUE..........................................................................................3 II. PARTIES .............................................................................................................................4 III. CLASS ACTION ALLEGATIONS ....................................................................................5 IV. CONFIDENTIAL SOURCES .............................................................................................7 V. SUBSTANTIVE ALLEGATIONS ...................................................................................19 A. Background............................................................................................................19 B. Incentive Compensation for Admissions Advisors is Not Permitted: The HEA Provides Eligibility Criteria that an Institution Must Meet in Order to Participate in the Federal Student Aid Programs...................................................20 1. In Violation of HEA, DeVry Compensated “Advisors” Based Solely on the Number of Student Enrollments They Attained..................21 2. As a Result of Heightened Regulatory Scrutiny, DeVry Secretly Changes its Compensation Plan.................................................................41 3. DeVry’s Compensation Practices Were Well Known Throughout theCompany..............................................................................................56 VI. DEFENDANTS’ FALSE AND MISLEADING STATEMENTS ISSUED DURING THE CLASS PERIOD ......................................................................................58 VII. DEFENDANTS MADE FALSE AND MISLEADING STATEMENTS REGARDING DEVRY’S BUSINESS CONDUCT AND ETHICS...............................139 VIII. ADDITIONAL SCIENTER ALLEGATIONS................................................................140 IX. APPLICABILITY OF PRESUMPTION OF RELIANCE: FRAUD ON THE MARKET DOCTRINE ...................................................................................................145 X. LOSS CAUSATION/ECONOMIC LOSS ......................................................................146 XI. NO SAFE HARBOR .......................................................................................................149 XII. COUNT I: FOR VIOLATIONS OF SECTION 10(b) OF THE EXCHANGE ACT AND RULE 10b-5 PROMULGATED THEREUNDER AGAINST ALL DEFENDANTS...............................................................................................................150 Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 3 of 159 PageID #:1274 XIII. COUNT II: FOR VIOLATIONS OF SECTION 20(a) OF THE EXCHANGE ACT AGAINST THE INDIVIDUAL DEFENDANTS..................................................153 XIV. JURY TRIAL DEMANDED...........................................................................................155 Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 4 of 159 PageID #:1275 1. Lead Plaintiff Boca Raton Firefighters’ and Police Pension Fund (“Plaintiff”), individually and on behalf of a proposed class (the “Class”) of all purchasers of the publicly traded common stock of DeVry Inc. (“DeVry” or the “Company”) between October 27, 2007 and August 11, 2011, inclusive (the “Class Period”), seeking to pursue remedies under §§10(b) and 20(a) of the Securities Exchange Act of 1934 (the “Exchange Act”), 15 U.S.C. §§78j(b) and 78t(a), and Rule 10b-5 promulgated thereunder. 2. Defendant DeVry, is a global provider of career-oriented education services – a for profit educational institution. As such, DeVry, and its students, are heavily dependent on the availability of federal financial aid for its students. Thus, anything that could jeopardize the Company’s access to federal loan money was highly material to investors. 3. During the Class Period, unbeknownst to investors, DeVry had a companywide policy of paying bonus compensation to Admissions Advisors in violation of the Higher Education Act of 1965 (the “HEA”). This compensation plan depended solely on Admissions Advisors meeting enrollment quotas and incentivized DeVry’s Admissions Advisors to engage in predatory business practices in order to enroll new students at any cost. Specifically, DeVry utilized a Company-wide pattern and practice of paying Admissions Advisors salary and variable compensation. Throughout a majority of the Class Period, salary and variable compensation adjustments – both upward and downward – were based entirely on the ability of Admissions Advisors to meet mandatory enrollment quotas. As detailed herein by numerous former DeVry employees, to the extent the Company claimed non-enrollment factors (the Company’s so-called “TEACH” factors) were taken into account when determining employee compensation, such claims -1- Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 5 of 159 PageID #:1276 were an absolute ruse. 1 These corroborating employees all detailed the same set of facts: DeVry’s admissions-related compensation depended only upon enrollments and enrollment metrics. This practice was a direct violation of the Higher Education Act of 1965 (the “HEA”), which prohibits, as set forth in more detail below, compensation adjustments based solely on the number of students recruited, admitted, enrolled, or awarded financial aid. 4. Despite engaging in illegal compensation practices, the Company’s Code of Business Conduct and Ethics assured investors the opposite was true: DeVry seeks to be successful by acting fairly and honestly. We seek competitive advantage through superior performance, not through unethical or illegal business practices . Every employee, officer and director must deal fairly and in good faith with, and respect the rights of, DeVry students, employees, business associates, suppliers, consultants, competitors, the public and one another. Unfair dealing practices such as manipulation (defined as exerting undue, improper, or inappropriate influence for one’s own advantage), abuse or disclosure of privileged or confidential information, misrepresentation of material facts and improper concealment of business information will not be tolerated. As the Class Period progressed, the Company, unbeknownst to the market and while under the pressure of the federal government’s increased scrutiny of its business practices, fundamentally changed its compensation practices. Starting with a partial roll-out in 2010, the Company switched to a non-enrollment-based compensation framework. By eliminating any and all illegal incentive compensation tied to enrollments, the Company, for the first time during the Class Period, became compliant with the HEA. But, the consequence of the change in policy was that the Company could no longer sustain its Class Period enrollment trends. With its admissions employees 1 “TEACH” stands for Teamwork, Employee Focus, Achieving, Continuously Improving, and Helping Students Achieve Their Goals. The TEACH system was supposed to allow for the evaluation of nonenrollment factors in evaluating Admissions Advisors and determining their compensation. The reality was, however, that the TEACH factors were entirely dependent upon the attainment of enrollment quotas. These facts are detailed extensively herein based on the accounts of numerous well-placed former DeVry employees. -2- Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 6 of 159 PageID #:1277 no longer motivated by the possibility of lucrative variable compensation increases and salary bumps for hitting enrollment targets, the Company experienced immediate drops in new student enrollments as a direct consequence of the change in policy. As numerous former DeVry employees detail herein, the Company’s new, legal compensation policy drove down enrollments and was an unmitigated disaster when it came to driving the Company’s financials. Despite this, Defendants never informed the market that the Company was inevitably headed to large enrollment declines, instead highlighting the strengths of the Company’s business, denying the existence of any illegal compensation practices, and generally misleading the market as the to the reasons behind the Company’s financial performance and its future business practices. 6. At the end of the Class Period, on August 11, 2011, however, the Company announced a significant decline in new enrollments and a sudden decline in total enrollments. The Company also revealed that despite earlier forecasts of earnings growth for the 2012 fiscal year, the Company was now expecting relatively flat bottom-line results. These disappointing results were a result of the Company abandoning its illegal recruitment practices. With the link between Defendants’ fraud and the true condition of the Company exposed, the price of DeVry stock declined quickly. On August 12, 2011, the price of DeVry stock dropped $8.90 per share, or nearly 17%, to close at $44.49, causing significant damages to Plaintiff and the Class. I. JURISDICTION AND VENUE 7. Jurisdiction is conferred by §27 of the Exchange Act. The claims asserted herein arise under §§10(b) and 20(a) of the Exchange Act, 15 U.S.C. §§78j(b) and 78t(a), and U.S. Securities and Exchange Commission (“SEC”) Rule 10b-5, 17 C.F.R. §240.10b-5. 8. Venue is proper in this District pursuant to §27 of the Exchange Act. Many of the false and misleading statements were made in or issued from this District and DeVry maintains its principal executive offices in this District. -3- Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 7 of 159 PageID #:1278 9. In connection with the acts alleged in this Complaint, Defendants, directly or indirectly, used the means and instrumentalities of interstate commerce, including, but not limited to, the mails, interstate telephone communications and the facilities of the national securities markets. II. PARTIES 10. Lead Plaintiff purchased DeVry common stock during the Class Period, as set forth in its certification previously filed with the Court and incorporated by reference herein, and was damaged thereby. 11. Defendant DeVry is a global provider of career-oriented education services. DeVry is the parent of Advanced Academics, Becker Professional Education, Carrington College, Carrington College California, Chamberlain College of Nursing, DeVry Brasil, DeVry University, and Ross University. Through these institutions, DeVry, as one of the largest for-profit schools, offers a wide array of programs in business, healthcare and technology. DeVry is comprised of four business segments: (i) Business, Technology and Management; (ii) Medical & Healthcare; (iii) Professional Education; and (iv) Other Educational Services. 12. Defendant Daniel Hamburger (“Hamburger”) has served as President and Chief Executive Officer of DeVry since July 2004. During the Class Period, while the price of DeVry stock was artificially inflated, Hamburger sold 144,073 shares of DeVry stock at prices between $55.45 and $61.93 per share, for trading proceeds totaling $8,359,960. 13. Defendant Richard M. Gunst (“Gunst”) has served as Senior Vice President, Chief Financial Officer and Treasurer of DeVry since July 2006. During the Class Period, while the price -4- Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 8 of 159 PageID #:1279 of DeVry stock was artificially inflated, Gunst sold 55,244 shares of DeVry stock at prices between $52.99 and $65.16 per share, for trading proceeds totaling $3,340,147. 2 14. Throughout the Class Period, Hamburger and Gunst were responsible for ensuring the accuracy of DeVry’s public filings and other public statements, and they both personally attested to and certified the accuracy of DeVry’s financial statements. During the Class Period – specifically on November 8, 2007, February 7, 2008, May 12, 2008, August 27, 2008, November 6, 2008, February 6, 2009, May 7, 2009, August 26, 2009, November 5, 2009, February 4, 2010, May 6, 2010, August 25, 2010, November 4, 2010, February 4, 2011, and May 5, 2011 – Hamburger and Gunst each signed certifications included in the Company’s public filings stating: I have reviewed this quarterly report on Form [10-Q or 10-K] of DeVry Inc.; 2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report; Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report. III. CLASS ACTION ALLEGATIONS 15. Plaintiff brings this action as a class action pursuant to Rule 23 of the Federal Rules of Civil Procedure on behalf of all persons who purchased or otherwise acquired DeVry common stock during the Class Period (the “Class”). Excluded from the Class are Defendants and their families, the officers and directors of the Company, at all relevant times, members of their 2 Hamburger and Gunst are sometimes collectively referred to as the “Individual Defendants” and DeVry, Hamburger and Gunst are sometimes collectively referred to as the “Defendants.” -5- Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 9 of 159 PageID #:1280 immediate families and their legal representatives, heirs, successors, or assigns and any entity in which Defendants have or had a controlling interest. 16. The members of the Class are so numerous that joinder of all members is impracticable. The disposition of their claims in a class action will provide substantial benefits to the parties and the Court. As of August 19, 2011, shortly after the last day of the Class Period, DeVry had more than 68 million shares of stock outstanding, owned by hundreds if not thousands of shareholders. 17. There is a well-defined community of interest in the questions of law and fact involved in this case. Questions of law and fact common to the members of the Class which predominate over questions which may affect individual Class members include: (a) whether the Exchange Act was violated by Defendants; (b) whether Defendants omitted and/or misrepresented material facts; (c) whether Defendants’ statements omitted material facts necessary to make the statements made, in light of the circumstances under which they were made, not misleading; (d) whether Defendants knew or deliberately disregarded that their statements were false and misleading; (e) whether the price of DeVry common stock was artificially inflated; and (f) the extent of damage sustained by Class members and the appropriate measure of damages. 18. Plaintiff’s claims are typical of those of the Class because Plaintiff and the Class sustained damages from Defendants’ wrongful conduct. -6- Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 10 of 159 PageID #:1281 19. Plaintiff will adequately protect the interests of the Class and has retained counsel who are experienced in class action securities litigation. Plaintiff has no interests which conflict with those of the Class. 20. A class action is superior to other available methods for the fair and efficient adjudication of this controversy. IV. CONFIDENTIAL SOURCES 21. Plaintiff makes the allegations herein, concerning the falsity of Defendants’ statements and the scienter of the Individual Defendants, based upon the investigation undertaken by Plaintiff’s counsel, which included analysis of publicly available news articles and reports, public filings, securities analysts’ reports and advisories about DeVry, interviews of former employees and students of DeVry, press releases and other public statements issued by the Company, and media reports about the Company. Plaintiff believes that substantial additional evidentiary support will exist for the allegations set forth herein after a reasonable opportunity for discovery. 22. The allegations made herein are supported by the first-hand knowledge of twenty-six (26) confidential witnesses (“CWs”). These CWs include many former employees of DeVry who were employed during the Class Period and provided facts from various departments of the Company. As detailed below, the CWs each served in positions at DeVry that provided them with access to the information they are alleged to possess. 23. Confidential Witness #1 (“CW 1”) was employed with DeVry at the Company’s Federal Way, Washington campus from approximately October 3, 2007 through April 29, 2010, in a variety of positions. For the first three months of CW 1’s employment with DeVry, CW 1 was an Enrollment Advisor. Thereafter, CW 1 became a Community College Specialist, and later was given additional responsibilities as a Military Specialist tasked with recruiting active duty military and reservists. CW 1 reported to Director of Admissions Michelle Vanderbilt (“Vanderbilt”), who -7- Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 11 of 159 PageID #:1282 reported to Metro Campus President Dave Stewart (“Stewart”), who reported to the Regional Vice President of Operations Jim Dugan (“Dugan”). Among other things, CW 1 has knowledge regarding the Company’s improper “incentives” for Admissions Advisors to meet their sales targets, i.e. , enrollment quotas. For example, CW 1 stated there was a Daily Activity Report (“DAR”) that detailed the performance of each Enrollment Advisor and that although the DARs varied somewhat by campus, each campus had some form of the DAR. CW 1 knew this because she/he went to Chicago, Illinois for training and remembers hearing various campus presidents discussing the DAR. CW 1 stated that the DAR was necessary so that DeVry management could tell if Admissions Advisors were keeping up with national standards. 24. CW 1 further stated that Admissions Advisors were judged on how many “starts” they sold in each “eight-week writing period.” CW 1 characterized the sales process as follows: Admissions Advisors had eight weeks to “dial” as much as they could and enroll as many students as they could. CW 1 stated that her/his compensation was tied to enrollments, and that meeting or exceeding enrollment quotas led to significant increases in compensation. 25. Confidential Witness #2 (“CW 2”) worked for DeVry from January 21, 2008 to June 2009, as a High School Program Representative, referred to internally as a Presenter, in Arlington, Virginia. CW 2 was fired because she/he failed to meet numbers. CW 2 reported to the Director of the High School Program in Washington, D.C., Maryland, and Virginia, Lisa Szott (“Szott”), who reported to Regional Director Chuck Stewe (“Stewe”), who was based in New Jersey and was responsible for the High School Program along the East coast. Stewe reported to the National Director for DeVry’s High School Program Chris McKenzie (“McKenzie”), who reported directly to -8- Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 12 of 159 PageID #:1283 David Pauldine3 and Hamburger. Among other things, CW 2 has information regarding the Company’s improper incentive compensation practices for student recruiting. For example, CW 2 stated that the compensation plan for representatives was very closely tied to meeting or exceeding numbers. 26. Confidential Witness #3 (“CW 3”) was employed by DeVry from January 2005 through July 2009. CW 3 worked as a recruiter for high school students for the first 18 months of her/his employment and then moved into the Corporate Development Department. In that position, CW 3 worked as a Local Accounts Manager and was responsible for recruiting adults who were working for corporations, in the military reserves, and/or finishing their associate’s degree at a community college and considering earning a bachelor’s degree. CW 3 was also responsible for training other Local Accounts Managers. CW 3 reported to Corporate Development Metro Manager Reagan Wilkins (“Wilkins”), who reported to Corporate Regional Manager Ken Cohn (“Cohn”) Cohn reported directly to National Director of Corporate Development Ginger Bahr (“Bahr”). Bahr reported to the Vice President overseeing Corporate Development and Military Development Tom Brooks (“Brooks”). Brooks reported directly to Pauldine, who reported to Hamburger. CW 3 has knowledge regarding, among other things, the Company’s compensation practices and how employees were graded on their performance every six months. 27. Confidential Witness #4 (“CW 4”) worked for DeVry from May 2008 through December 2010. CW 4 started out as an Admissions Advisor at the Federal Way, Washington 3 David Pauldine (“Pauldine”) was, at all relevant times, the Executive Vice President of DeVry, and became the President of DeVry University in July 2006. Pauldine reported directly to Hamburger and Gunst. As a high-ranking executive within the Company, Pauldine had authority to and did speak on behalf of the Company to the media on several occasions during the Class Period. During the Class Period, while the price of DeVry stock was artificially inflated, Pauldine sold 19,000 shares of DeVry stock at prices between $54.74 and $56.04 per share, for insider trading proceeds totaling $1,056,243. -9- Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 13 of 159 PageID #:1284 campus and was promoted to Assistant Director of Admissions at the Bellevue, Washington campus around February 2009. In January 2010, CW 4 was demoted back down to Admissions Advisor for failure to meet enrollment quotas. CW 4 was responsible for contacting “leads” provided to her/him from supervisors and for setting up appointments for prospective students to tour the campus and learn more about DeVry’s undergraduate programs. While Assistant Director of Admissions, CW 4 had additional administrative duties, which included generating her/his own leads, as well as overseeing four other Admissions Advisors and attending conferences calls with other managers. As Assistant Director of Admissions, CW 4 reported to Center Dean for the Bellevue campus Yana Taskar (“Taskar”), who reported to Director of Admissions Vanderbilt. Vanderbilt reported to the Vice President of Sales and Marketing Russ Gill (“Gill”), who reported to Stewart. Stewart reported to Regional Vice President of Operations Dugan. CW 4 has knowledge concerning the Company’s compensation practices for Admissions Advisors, “production” expectations, and the weekly conference calls held to discuss employees’ “sales” numbers. 28. Confidential Witness #5 (“CW 5”) was employed by DeVry from January 2006 through December 2010. CW 5 started out as an Administrative Coordinator providing support for employees working with online students, and after about a year was promoted to Senior Academic Advisor for online students at the Company’s Naperville, Illinois office. From April 2010 to October 2010, CW 5 worked out of the Company’s Sherman Oaks, California office. In October 2010, CW 5 returned to the Naperville, Illinois office. CW 5 reported to a variety of different directors, including the National Director of Admissions Paul Weber (“Weber”). Weber reported to the Vice President of Online Ted Kulawiak (“Kulawiak”), who reported to the President of Online Services Steve Reese (“Reese”). CW 5’s duties included recruiting and helping to enroll prospective - 10 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 14 of 159 PageID #:1285 students. Among other things, CW 5 has information regarding the compensation structure for Admissions Advisors, which depended upon hitting sales quotas. 29. Confidential Witness #6 (“CW 6”) worked at DeVry from 2002 until September 2010 as an Admissions Advisor. CW 6 was responsible for leading a team of Admissions Advisors who recruited students for DeVry’s undergraduate programs and for DeVry’s graduate school, KGSM. CW 6 reported to Director of Admissions Erin Miller (“Miller”), who reported to Center Dean Mary Zock (“Zock”), and later Center Dean Mary Wahlbeck (“Wahlbeck”). CW 6 has information regarding the Company’s compensation practices for Admissions Advisors, which were dependent on a quota-driven sales culture. 30. Confidential Witness #7 (“CW 7”) was employed as an Online Enrollment Advisor at the Company’s Naperville, Illinois office from June 2007 through January 2010. CW 7 reported to the Assistant Director of Online Enrollment Kelly Rowald (“Rowald”), who reported to Director of Online Enrollment Chris Springer (“Springer”). CW 7 stated that overall, there were four teams of 10 Online Admissions Advisors, with 12 Assistant Directors of Admissions and four Directors. CW 7 stated there were two other online enrollment call centers, one in Phoenix, Arizona and one in Florida, but that DeVry’s Naperville center was the largest. Although initially hired as a dean, CW 7 never worked in that capacity because the deanship was filled by the time CW 7 started work at DeVry. Instead of working as a dean, CW 7, who has two master’s degrees, worked at DeVry as an Online Enrollment Advisor, with the intention of working in that capacity until another deanship became available. CW 7 described working at DeVry as one of the “worst experiences” CW 7 has “ever had.” Among other things, CW 7 has information regarding DeVry’s compensation practices, which CW 7 stated were based entirely on employees meeting enrollment targets. - 11 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 15 of 159 PageID #:1286 31. Confidential Witness #8 (“CW 8”) was employed by DeVry from August 2002 to June 2010. CW 8 worked as a New Student Coordinator from August 2002 to March 2004, in Decatur, Georgia and briefly in Alpharetta, Georgia while enrolled at DeVry as a student. From March 2004 to June 2010, CW 8 was employed as a High School Enrollment Advisor who spoke with graduating seniors. CW 8 reported to the Director of High School Admissions Hunter Wilberger (“Wilberger”), who reported to the Southeast Regional Director of Admissions Monal Shah (“Shah”). Shah, who was based in Miramar, Florida, reported to the Vice President of Admissions for the Southeast Region Julio Torres (“Torres”), who was later replaced by Marcy Pratt (“Pratt”). Among other things, CW 8 has relevant information regarding DeVry’s use of an employee compensation system that depended on employees meeting certain enrollment numbers. 32. Confidential Witness #9 (“CW 9”) worked at DeVry from January 31, 2007 until the end of January 2011. CW 9 started out as a Career Advisor at the Decatur, Georgia campus and was promoted in late 2009 to Senior Career Advisor. In May 2009, CW 9 made a “lateral transition” to the position of Admissions Advisor at the Company’s Alpharetta, Georgia campus. When working as a Career Advisor, CW 9 reported to Director of Career Services Tom Allen (“Allen”) who reported to Metro President Jeff Moore (“Moore”), who oversaw all the campuses and centers in Georgia. Moore and later Chris Chavez (“Chavez”) reported to Hamburger. As an Admissions Advisor, CW 9 reported to Director of Admission Jimmy Coples (“Coples”), who was later replaced by Karina Koplcok (“Koplcok”). Coples reported directly to the Campus Dean Pam Harroff (“Harroff”) and then Tonya Gibson (“Gibson”). CW 9 chose to leave DeVry because the Company cut her/his pay in conjunction with DeVry implementing its new, non-enrollment based compensation policy. Among other things, CW 9 has information regarding the Company’s use of - 12 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 16 of 159 PageID #:1287 an enrollment quota system to determine Admissions Advisor compensation, as well as the change in compensation for Admissions Advisors put in place in the fall of 2010. 33. Confidential Witness #10 (“CW 10”) worked at DeVry from August 2004 through July 2010 at the Company’s Oakbrook Terrace, Naperville, and then the Chicago, Illinois campuses as a Director of Admissions. CW 10’s responsibilities included training assistant directors, hiring admissions employees, alleviating turnover, training admissions directors, and reviewing DeVry’s compensation grid and applying it to people CW 10 supervised. CW 10 reported to Associate Director of Admission Terri Ignoffo (“Ignoffo”), who was later promoted to Regional Dean for Online Admissions. Ignoffo reported to Weber and Kolawiak. CW 10 has relevant information regarding, among other things, DeVry’s improper incentive compensation practices. 34. Confidential Witness #11 (“CW 11”) worked at DeVry from approximately May 2008 through June 2009, as an Admissions Advisor with KGSM online. CW 11 worked in the Naperville, Illinois office and then moved to Addison, Illinois in November 2008. CW 11 stated that the 80-person KGSM admissions call center was in a building across the street from the actual physical DeVry campus in Addison, Illinois. CW 11 was responsible for enrolling students and making outbound calls to recruit prospective students. CW 11 reported to Assistant Director of Admission Christa Renello (“Renello”), who reported to Director of Admissions Kristen Tuten (“Tuten”). Tuten reported to KGSM Director of Admissions James Wallace, who reported to Kulawiak. As a result of her/his experiences, CW 11 has information regarding DeVry’s improper incentive compensation system. 35. Confidential Witness #12 (“CW 12”) was employed as the Metro President in Georgia from May 2006 through October 2008. CW 12 reported to Senior Vice President of Operations Jerry Murphy (“Murphy”) and later Rob Paul (“Paul”), the Vice President of Operations, - 13 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 17 of 159 PageID #:1288 who reported directly to Pauldine. CW 12 was responsible for operations at the Georgia campuses and centers, with the exception of Admissions. CW 12 has information regarding DeVry’s improper incentive compensation system, including the use of admission and enrollment quotas. 36. Confidential Witness #13 (“CW 13”) was employed at DeVry from March 2002 to March 2004, as an Admissions Advisor at the Crystal City, Virginia campus, and from July 2008 through September 23, 2010, as a Manager of Local Accounts. Upon returning to DeVry, CW 13 initially worked at the Raleigh, North Carolina campus and then transferred to Crystal City after the July 4th holiday in 2010. As an Admissions Advisor, CW 13 stated she/he really had an “inside sales position.” As a Manager of Local Accounts, CW 13 worked in a sales capacity and drummed up “leads” (i.e. , prospective students) by working directly with corporations, community colleges, and military offices and bases to recruit adult students. CW 13 stated that she/he was in a position of being able to increase her/his salary based on sales. CW 13’s territory included Raleigh, North Carolina, Arlington, Bethesda and Manassas, Virginia. CW 13 reported to Regional Director Larry Taffel (“Taffel”), who was later replaced by Carmelita Senatz (“Senatz”). After Senatz was demoted, CW 13 reported to the Regional Director overseeing New York, New Jersey, and Philadelphia, Doreen Overstrom (“Overstrom”). Among other things, CW 13 has information regarding DeVry’s improper incentive compensation system. 37. Confidential Witness #14 (“CW 14”) worked as an Admissions Advisor at the Company’s Indianapolis campus from July 2009 to November 2009, when CW 14 was fired for not meeting enrollment quotas. CW 14 reported to Assistant Director of Admissions Julie Smith (“Smith”), who reported to the Director of Admissions. CW 14’s duties included recruiting prospective students to DeVry. CW 14 has relevant information regarding DeVry’s improper incentive compensation system and the pressure to meet enrollment quotas. - 14 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 18 of 159 PageID #:1289 38. Confidential Witness #15 (“CW 15”) joined DeVry in 1978 as a part-time instructor and left at the end of 2008 as the Metro President for the Seattle, Washington and surrounding area. During CW 15’s time at DeVry, she/he worked in Arizona, Colorado, and Washington. From approximately 2006, CW 15 reported to Vice President of Operations Paul, who reported to Defendant Pauldine. In mid-September 2007, CW 15 was told by Paul that DeVry created a new and important position for CW 15 as University Dean of Administration, in which capacity CW 15 would work on academic curriculum and accreditation for DeVry, system-wide. CW 15 has knowledge of, among other things, DeVry’s compensation policies for Admissions employees. 39. Confidential Witness #16 (“CW 16”) worked at DeVry from 2007 through April 2011. Initially, CW 16 worked as an Admissions Advisor for DeVry Online. In approximately Spring 2010, CW 16 left her/his position as a Senior Admissions Advisor and began working in DeVry’s corporate headquarters, where CW 16 worked until approximately January 2011. CW 16 explained that she/he left her/his high paying Senior Admissions Advisor position because the lack of compliance regarding admissions was so bad and included compensation practices based on enrollment numbers. In January 2011, CW 16 moved back to being a Senior Admissions Advisor. CW 16 was hired by Assistant Director of Admissions Tammy Kyrakoupoulos (“Kyrakoupoulos), who reported to Director of Admissions Jenny Warwick (“Warwick”), who reported to National Director of Admissions Weber. 40. Confidential Witness #17 (“CW 17”) worked for DeVry from May 2008 through June 2011 as an Admissions Advisor. Until March 2011, CW 17 worked at the Chicago, Illinois campus on Belmont that housed an online admissions call center. After March 2011, CW 17 worked at the Gurness, Illinois campus. CW 17 reported to a Director of Admissions, who reported to the Dean of - 15 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 19 of 159 PageID #:1290 Students for the Chicago Online office, Thomas Kent (“Kent”). Among other things, CW 17 has information concerning the Company’s compensation policy for Admissions Advisors. 41. Confidential Witness #18 (“CW 18”) worked for DeVry from January 2008 through December 2011. CW 18 started with DeVry as an Admissions Advisor at the Houston, Texas DeVry campus. When CW 18 was hired, her/his Assistant Director of Admissions Ezra Spear (“Spear”) and Director of Admissions Catherine Teller (“Teller”) told CW 18 she/he was starting out at the highest point for new Admissions Advisor compensation. CW 18 stated that the Regional Vice President of Admissions was David Wood (“Wood”). CW 18 became an Assistant Director of Admissions in April 2011, and relocated to DeVry’s physical campus in Phoenix, Arizona. Among other things, CW 18 has information concerning the compensation structure for DeVry’s Admissions Advisors and the Company’s use of so-called TEACH values. 42. Confidential Witness #19 (“CW 19”) worked as an Admissions Advisor at the Oklahoma City, Oklahoma DeVry campus from March 2010 through January 2012. CW 19 started as an Admissions Advisor for the KGSM and then moved to focus on DeVry enrollments in November or December 2010. CW 19 reported to Director of Admissions Jessica Thompson (“Thompson”). Among other things, CW 19 has information concerning DeVry’s compensation practices for Admissions Advisors, as well as the change in compensation practices DeVry put in place in June 2011. 43. Confidential Witness #20 (“CW 20”) was an Admissions Advisor in DeVry’s Phoenix, Arizona online admissions office from 2009 through June 2011, when the office closed. CW 20 stated that the Phoenix office was closed due to a change in regulatory structure. CW 20 reported to Assistant Director of Admissions Yolanda Davis (“Davis”) and Director of Admissions Mark Dudley (“Dudley”). CW 20 has knowledge concerning, among other things, the Company’s - 16 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 20 of 159 PageID #:1291 compensation policies for Admissions Advisors, and the decline in enrollments that occurred as a result of DeVry implementing a new compensation structure in 2011. 44. Confidential Witness #21 (“CW 21”) worked for DeVry from December 2010 through February 27, 2012, as an Admissions Advisor. Originally hired in Cleveland, Ohio, CW 21 was transferred to Southfield, Michigan in March 2011. In Michigan, CW 21 reported to Assistant Director of Admissions Amanda Strombeck (“Strombeck”) and Director of Admissions Georgie Ann Bailey (“Bailey”). CW 21 has information concerning, among other things, the Company’s compensation policies for Admissions Advisors. 45. Confidential Witness #22 (“CW 22”) worked as an Assistant Director of Admissions at DeVry’s Queens, New York campus from 2009 through June 2011. Initially, CW 22 worked on undergraduate student enrollment and after six months she/he took the position of Assistant Director of Admissions for high school admissions. CW 22 reported to Director of Admissions Toral Bhatt (“Bhatt”). CW 22 has information concerning DeVry’s use of an employee compensation system that depended on employees meeting certain enrollment numbers and the Company’s use of socalled TEACH ratings. 46. Confidential Witness #23 (“CW 23”) worked for DeVry from July 2009 through November 2011, as a level one Admissions Advisor for Online, based in the physical Chicago campus as part of the forty person Region 3911. CW 23 reported to Assistant Director of Admissions AJ Fallico (“Fallico”) who initially reported to Director of Admissions Joseph Loobey (“Loobey”) and then to Justin Riley (“Riley”). CW 23 has knowledge concerning, among other things, DeVry’s implementation of a new compensation structure in 2011 and the resulting decline in enrollments. - 17 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 21 of 159 PageID #:1292 47. Confidential Witness #24 (“CW 24”) began working at DeVry in January 2008, in the Online admissions office in Phoenix, Arizona as a Director of Admissions, a “mid to upper level management” position. He/she remained in the Phoenix office until it was closed by DeVry in approximately June 2011. CW 24 reported to Regional Dean Tom Petit (“Petit”) and later to Rick Einstein (“Einstein”), who reported to National Director of Online Admissions Weber. Weber reported to Kulawiak who reported to President of Online Services Steven Riehs (“Riehs”). CW 24 has information concerning DeVry’s use of an employee compensation system that depended on employees meeting certain enrollment numbers and the Company’s use of so-called TEACH ratings. 48. Confidential Witness #25 (“CW 25”) worked for DeVry from 2009 through Spring 2012, at the Gwinnett, Georgia DeVry Center. CW 25 began employment with DeVry as an Admissions Advisor and was promoted to Associate Director of Admissions in January 2010, overseeing a team of five to eight people. The Associate Director of Admissions is the senior admissions employee at DeVry “Centers,” which are smaller than traditional campuses and is considered to be a higher position than Assistant Director of Admissions. CW 25 reported to Center Dean Greg Pace (“Pace”). CW 25 has information concerning the change in DeVry’s compensation structure in 2011 and the resulting decline in enrollments. 49. Confidential Witness #26 (“CW 26”) worked for DeVry from September 2005 through October 10, 2011, as an Assistant Director of Admissions for the Houston Metro, supervising DeVry Admissions Advisors who recruited at high schools. The high school admissions team for Houston Metro, including Assistant Directors, totaled approximately twelve people. CW 26 reported to Lawanda Beasley (“Beasely”). CW 26 has information concerning the change in DeVry’s compensation structure in 2011 and the resulting decline in enrollments. - 18 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 22 of 159 PageID #:1293 V. SUBSTANTIVE ALLEGATIONS A. Background 50. For-profit colleges, which are either privately-owned or owned by publicly traded companies, offer post-secondary education to a wide-variety of students. Unlike their state-operated and not-for-profit brethren, whose primary goal is to provide a quality education for their students, for-profit colleges are profit-driven, bottom-line businesses. 51. During the Class Period, each DeVry University campus was managed by a president or campus dean and had a staff of academic deans, faculty and academic support staff, career service and student service personnel, and other professionals. Each campus also had an admissions director, who reported to a central organization responsible for new student recruiting. Group vice presidents of operations oversaw the campuses and centers in geographically defined areas. 52. In order to encourage Admissions Advisors to enroll as many students as possible, DeVry created an incentive compensation plan that violated applicable regulations by awarding large bonuses and incentive compensation to Admissions Advisors solely for meeting or exceeding sales/enrollment quotas. The consequence of this plan was that DeVry’s salespeople were incentivized to engage in predatory recruitment practices and deceptive enrollment practices resulting in extremely low graduation rates and massive amounts of defaulted student loans. 53. Defendants are liable to Plaintiff and the Class for the damages caused by their failure to disclose to the market and its shareholders that DeVry paid bonuses and commissions to its Admissions Advisors in direct violation of HEA mandates. By omitting this critical fact, and instead providing a completely different picture of the reasons behind DeVry’s financial performance and outlook, Defendants’ fraud caused DeVry common stock to trade at artificially inflated prices throughout the Class Period. - 19 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 23 of 159 PageID #:1294 B. Incentive Compensation for Admissions Advisors is Not Permitted: The HEA Provides Eligibility Criteria that an Institution Must Meet in Order to Participate in the Federal Student Aid Programs 54. In the early 1990s, Congress was concerned that certain schools were engaging in a series of unethical practices leading to the admission of unqualified students just to obtain federal financial aid. 55. Congress and the DOE took a number of actions to address this situation, including enacting the “incentive compensation” provision. The “incentive compensation” provision of the HEA prohibits schools from paying student recruiters and employees involved in financial aid “any commission, bonus, or other incentive payment based directly or indirectly on success in securing enrollments or financial aid.” 20 U.S.C. §1094(a)(20). In 2002, the DOE clarified the “incentive compensation” provision by issuing a series of “safe harbor” regulations, 34 C.F.R. 668.14(b)(22)(ii). 56. Relevant here, 34 C.F.R. 668.14(b)(22)(ii)(A) provides that a school may make up to two adjustments (upward or downward) to a covered employee’s annual salary or fixed hourly wage rate within any 12-month period without the adjustment being considered an incentive payment, provided that no adjustment is based solely on the number of students recruited, admitted, enrolled, or awarded financial aid . Additionally, 34 C.F.R. 668.14(b)(22)(ii)(D) provides that profit-sharing and bonus payments to all or substantially all of a school’s full-time employees are not incentive payments based on success in securing enrollments or awarding financial aid, as long as the profit-sharing or bonus payments are substantially the same amount or the same percentage of salary or wages, and as long as the payments are made to all or substantially all of the school’s fulltime professional and administrative staff. Such compensation paid as part of a profit-sharing or bonus plan is not considered a violation of the incentive payment prohibition. Finally, 34 C.F.R. 668.14(b)(22)(ii)(F) provides that generally, clerical pre-enrollment activities are not considered - 20 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 24 of 159 PageID #:1295 recruitment or admission activities. Accordingly, a school may make incentive payments to individuals whose responsibilities are limited to pre-enrollment activities that are clerical in nature. However, soliciting students for interviews is a recruitment activity, not a pre-enrollment activity, and individuals may not receive incentive compensation based on their success in soliciting students for interviews. 1. 57. In Violation of HEA, DeVry Compensated “Advisors” Based Solely on the Number of Student Enrollments They Attained DeVry’s Admissions Advisors were compensated and received incentives based solely on the number of sales they closed. To that end, DeVry conducted performance evaluations of its admissions and financial advisors at least twice a year. Based on those evaluations, which focused on whether Admissions Advisors hit enrollment targets, they had the opportunity to earn significantly more money. Alternatively, Admissions Advisors would see their compensation decrease specifically, or even be fired, if they failed to meet enrollment quotas. DeVry’s compensation system, therefore, operated in direct violation of the HEA. 58. While the Company purportedly used a grading system whereby sixty percent of the evaluation was based on meeting enrollment quotas and forty percent was based on how well the particular employee performed subjective TEACH values (such as behavior and timeliness), raises and bonuses were, in fact, solely based on an advisor’s sales numbers. Numerous confidential witnesses confirmed that DeVry’s leadership, behavioral and team-building criteria for performance were merely pretextual, as advisors who exceeded their enrollment targets always got high marks for these subjective criteria and were given large pay raises, while employees who missed their enrollment targets were given low marks on the subjective standards, regardless of how good they were at customer service or working with students and co-workers, and their compensation was lowered. Sometimes, they were even fired. - 21 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 25 of 159 PageID #:1296 59. CW 1 stated there was a portion of the Admissions Advisors’ performance review and compensation plan that was supposedly based on intangible and subjective behavior-based criteria, such as categories involving teamwork, education, and cooperation. But, CW 1 stated the reality was that if Admissions Advisors met or exceeded enrollment targets, then the qualitative criteria would not matter at all. CW 1 described how it was only when Admissions Advisors failed to make their enrollment targets that the subjective performance metrics would be considered. 60. CW 1 stated that prior to her/his six month compensation review, she/he, like other Admissions Advisors at the same campus, would meet with Vanderbilt to go over where the advisors stood in terms of enrollment numbers. Although compensation increases were theoretically based on TEACH values, CW 1 stated that if an Admissions Advisor was not hitting or exceeding enrollment targets, that advisor could not be graded at the top of the TEACH values. CW 1 stated that although teamwork was one of the TEACH values, one of the Company’s internal “coined” phrases was “How are you a team player if you are not hitting your numbers?” CW 1 stated that the TEACH values were not an independent measure of employee quality used to consider compensation. Quite the opposite, TEACH values would be determined by enrollment success: the quality of CW 1’s TEACH value reviews depended on how many students CW 1 enrolled. 61. Expanding on the issue, CW 1 stated it was “all about” enrollment numbers and that if an Enrollment Advisor had a great month for enrollments, her/his TEACH values would go up. So, although TEACH values were purportedly separate from enrollments, CW 1 stated that was not the case. 62. CW 1, who worked as an Enrollment Advisor at DeVry (see ¶27), stated that Admissions Advisors had a “flat, base” pay. She/he stated that if Admissions Advisors exceeded their enrollment targets, they would see significant compensation increases. CW 1 gave the - 22 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 26 of 159 PageID #:1297 following example: an Enrollment Advisor making $45,000 initially would see her/his compensation go up to $64,000 annually if they exceeded enrollment goals for six months. Put simply, CW 1 stated the more enrollments that advisors made, the more money they would make. CW 1 stated that enrollment numbers would dictate increases or decreases in Admissions Advisors’ compensation. CW 1 stated that her/his salary increases were all variable based. Specifically, when CW 1 and other employees met their enrollment numbers, they could receive 120% of their variable salary increase. CW 1 explained that at an Admissions Advisors’ first review, she/he could get up to 100% of their variable rate if she/he averaged over 15 enrollments per eight week session. To get 120% of the variable rate, the Enrollment Advisor needed to average 20 enrollments per eight week session. 63. CW 1 stated Admissions Advisors receiving 150% variable rate increases for exceeding enrollment targets, and that those raises were based on enrollment numbers. CW 1 stated that these compensation increases would be based “just” on enrollments, “not TEACH values.” CW 1 also stated that Vanderbilt, the Director of Admissions at DeVry’s Federal Way, Washington campus, was further motivated to push enrollments because her/his compensation also depended on whether the admissions team made their enrollment targets. 64. CW 1 stated that a DeVry trainer in Chicago, Illinois told CW 1 that some of the Company’s most successful Admissions Advisors were making $120,000 a year because of hitting enrollment targets. CW 1 also stated that top Admissions Advisors were rewarded with trips and prizes. The Company’s national admissions department circulated a list of advisors in the running to get the awards. The list was communicated “nationally” from the top down to all of the 90-plus DeVry campuses. CW 1 stated the list detailed the Admissions Advisors’ total number of interviews, number of applications, and the “one always highlighted was enrollments.” CW 1 - 23 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 27 of 159 PageID #:1298 further stated there was “no mention” of TEACH values in the lists. CW 1 stated that there was also a list the Admissions Advisors who were eligible to go to the annual DeVry “Pride” convention. The list showed who was going and what their numbers were. CW 1 stated that those numbers did not include TEACH values, and stated that in addition to $1,000 spending money, Pride attendees received gifts, such as high definition video cameras. 65. CW 2, who worked for DeVry as a High School Program Representative, stated that the compensation plan for representatives like him was very closely tied to meeting and exceeding numbers. Under the compensation plan, Representatives earned a salary of $35,000 to $75,000 annually, depending on performance, which was directly tied to meeting numbers. CW 2 stated that her/his variable compensation was $7,500. If CW 2 achieved expected results, CW 2 would get 100% of her/his variable target. 66. CW 2 explained that for Representatives, meeting expectations required them to follow a “4-by-12” plan, which required giving 12 presentations over four days to 30 to 50 high school seniors per session. Delivering three presentations a day, or 12 presentations a week, to 30 students would result in approximately 3,000 “education profiles” or EPs (DeVry’s internal code word for high school seniors) per year. CW 2 stated that making presentations to this many students would “meet standards.” CW 2 further stated that by meeting standards, Representatives could keep their salaries. CW 2 stated there were two levels above the “meets standard” level and two below. 67. CW 2 stated there were three sets of metrics that she/he was graded on. Two categories were objective: 1) enrollments; and 2) metrics that led to enrollments, such as student contacts, interviews, and applications. The third component on which employees were reviewed was the subjective TEACH values. CW 2 stated she/he received a review every six months, and stated that she/he was fired in 2009 because CW 2 had lower than expected enrollment numbers. The fact - 24 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 28 of 159 PageID #:1299 that CW 2 had the best possible scores for several TEACH categories did not prevent CW 2 from being fired. CW 2 also confirmed that employees who enrolled the most students nationally were invited to Pride, which CW 2 described as an all expenses paid trip to an exotic location. CW 2 stated that Pride was indisputably tied to numbers and that TEACH values did not matter for Pride. 68. Like CW 2, CW 3 stated that DeVry employees were graded on their performance every six months, and stated that there was definitely a “quota system” in place, which required CW 3 to convert a certain number of leads or inquiries into applications, and a certain number of applications into “starts.” CW 3 further stated that a DeVry employee could “meet standards,” or fall into one of two levels above meeting standards or one of two levels below meeting standards. CW 3 stated that employee salaries either increased, decreased, or stayed the same depending on their performance over the previous six months. CW 3 stated that the performance evaluation system was split, with 60% of the performance measured by numbers (leads, applications, starts) and 40% based on “soft skills.” Employees were graded on a 4.0 grade scale. CW 3 always met or exceeded standards during her/his tenure with the Company. CW 3 stated that the subjective TEACH values could be achieved by exceeding enrollment goals: beating quotas equated to good reviews on TEACH values. Conversely, employees who failed to meet enrollment numbers would necessarily have negative TEACH values. Stated directly, CW 3 clearly understood that the Company’s TEACH values were just a pretext. Like other CWs, CW 3 stated that attendance at Pride was based solely on enrollment numbers, not TEACH values. CW 3 also stated that the most successful Admissions Advisors were identified in a “Top Hitter List” that showed employees how they ranked nationally and regionally in terms of generating leads, applications, and enrollments. CW 3 stated that the list was kept updated and was available on employees’ computers. Notably, the Top Hitter List did not include any mention or ranking of TEACH values. - 25 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 29 of 159 PageID #:1300 69. CW 3 explained the employment at DeVry could be very lucrative if Advisors exceeded standards and stated that she/he was earning $32,000 when she/he joined DeVry in January 2005, and earning $84,000 annually when she/he left in July 2009. CW 3 specifically stated that after one review, she/he received a $15,000 raise because she/he had exceeded her/his leads, applications, and enrollment numbers. But, in the following period, CW 3 had to repeat those numbers just to stay at the new, higher-salary. CW 3 knew that if she/he got lower enrollment numbers, her/his compensation would decrease. CW 3 specifically stated instances where her/his coworkers had their pay decreased as much as $15,000 to $25,000 for missing enrollment targets. 70. Like other CWs identified herein, CW 4 stated that although 60 percent of the performance evaluation was based on meeting quotas and 40 percent was supposedly based on how well the employee performed the TEACH values, CW 4’s performance evaluations and raises were based, in reality, only on meeting quotas. According to CW 4, it was “completely numbers.” CW 4 stated that based on these bi-annual evaluations, employees had the opportunity to earn more money or less money. The change in compensation depended on how well the employee met his or her numbers. CW 4 stated there was a variable component to her/his salary, as well as to the salaries of all other DeVry Admissions Advisors. For CW 4 specifically, that amount was $7,500 per year. That amount would be added to CW 4’s salary. If CW 4 exceeded expectations, CW 4 could receive up to 200% of that variable component in the next year. CW 4 believed this framework was also true for other Admissions Advisors. 71. CW 5 stated that DeVry Admissions Advisors were compensated and rated based on the number of students starting classes. CW 5 stated that the salary of Admissions Advisors had a base component and a variable component. CW 5 gave the following example: an Admissions Advisor might have a base salary of $35,000 and a variable salary of $10,000. If that Admissions - 26 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 30 of 159 PageID #:1301 Advisor did well, she/he could receive a raise of their variable portion of 250% in a year. So, the variable portion could increase from $10,000 to $35,000, so that the overall salary could increase up to $45,000 to $70,000 in a year. CW 5 further stated that raises coincided with the level of the Admissions Advisor. CW 5 also stated that Admissions Advisors could lose a portion of their salaries if they failed to meet their enrollment targets. 72. CW 5 further stated that, on average, Online Admissions Advisors make $38,000 when they start at DeVry and move up to $40,000 or $42,000 after they complete their initial probation. After probation, the advisors would be known as Level One, and could make between $40,000 and $52,000 depending on their numbers. Level Two Advisors earned from the high$40,000 range to $60,000. CW 5 stated that she/he was a Level Five Advisor, and that Level Five Advisors make close to $100,000 per year. Further discussing the issue, CW 5 stated that Vice President of Online Operations Earl Frischkorn and the President of Online, Riehs, were well aware of the Company’s compensation structure, where higher enrollment numbers led directly to higher compensation. 73. Discussing the TEACH ratings, CW 5 stated that while there was nothing in writing stating that TEACH was a pretext, the Company’s Assistant Directors had written instructions, in the form of Teamwork guidelines, on how to rate DeVry Admissions employees. CW 5 stated there was an emphasis on better TEACH ratings for people who got better enrollment numbers, and worse TEACH ratings for people who had poorer quality enrollment numbers. CW 5 stated there was a direct correlation between enrollment numbers and TEACH ratings. Thus, to the extent CW 5 was rated on performance, CW 5 knew that meant her/his enrollment performance. To that end, CW 5 knew of DeVry employees who performed well in TEACH value areas, but because their - 27 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 31 of 159 PageID #:1302 enrollments were poor, those employees’ TEACH scores were “fixed” to correlate to the poor enrollment figures. 74. When CW 6 started working for DeVry, she/he received 80% of her/his compensation in salary and 20% as a variable bonus. By the time she/he left, CW 6 received 40% of her/his compensation in salary that could only increase by a few percentage points each year and approximately 60% of her/his compensation as a variable bonus. CW 6 stated that the variable portion could increase by more than 100% each year depending on how many students the Admissions Advisor and her/his team enrolled at DeVry. If an Admissions Advisor’s enrollment numbers were exceptionally high, CW 6 stated that advisor could receive a raise of the variable portion of their compensation of 250% in a single year. 75. For example, CW 6’s starting salary at DeVry in 2002 was $28,000 annually, and when CW 6 left in 2009, she/he was making $92,000 annually. According to CW 6, “you can make more money based on your numbers.” Discussing the Company’s TEACH metrics, CW 6 confirmed the subjective TEACH values were mere pretext. To that end, CW 6 stated it was “clear” that was how DeVry disguised the fact that increasing compensation was based purely on meeting or exceeding enrollment quotas. CW 6 confirmed it was her/his understanding that by law, to participate in Title IV funding, DeVry was not supposed to compensate Admissions Advisors based on securing enrollments. But, CW 6 also confirmed that to “make more money” at DeVry, it was “based on your numbers.” 76. CW 7 confirmed that “all” that mattered at DeVry was “numbers.” CW 7 stated that ratings and compensation were based on an average of the Admissions Advisor’s enrollment performance over the preceding three sessions. Describing the compensation structure at DeVry, - 28 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 32 of 159 PageID #:1303 CW 7 stated she/he had never before worked at a job where employees could “lose money.” At DeVry, CW 7 confirmed Advisors could “lose money” if they did not meet enrollment targets. 77. More specifically, CW 7 stated that when she/he arrived at DeVry, CW 7 had a starting salary of $40,000. After 90 days, CW 7 was eligible for a $3,500 variable salary on top of the $40,000. If CW 7 did not do well, DeVry would take away the eligibility for the additional $3,500. If CW 7 again failed to meet numbers in the six months after that, CW 7 could lose more from her/his compensation. Over CW 7’s three years at DeVry, CW 7’s compensation fluctuated between $37,000 and $42,000, depending on whether CW 7 met enrollment targets. 78. According to CW 7, DeVry’s TEACH values were purportedly used to count towards the structure of an Advisor’s compensation. But, CW 7 stated, the TEACH values were “just window-dressing” because compensation was based “entirely” on enrollment numbers. CW 7 stated that numbers drove Advisors’ compensation so much that CW 7 did not know why TEACH metrics existed. The TEACH values were superfluous because, as CW 7 stated, “all” that mattered were “numbers.” 79. CW 8, the former High School Enrollment Advisor, also stated that if employees did not hit their enrollment “numbers,” and other quotas they would not receive a good performance evaluation. CW 8 confirmed that performance reviews were based 60% on achieving quotas and 40% on TEACH values, which included teamwork, education, attitude, customer service, and willingness to help students. Like other CWs, CW 8 stated that if a DeVry employee did not achieve her/his quotas, that employee would either not get a raise or would have their pay decreased. CW 8 stated that she/he had to enroll a certain number of students per year, broken down by eight-week sessions, and that she/he also had quotas for recruitment activity, such as the number of potential - 29 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 33 of 159 PageID #:1304 student interviews or meetings CW 8 conducted, and the number of applications submitted by the students CW 8 recruited. 80. CW 9 also confirmed that Admissions Advisors had to meet enrollment quotas and that their performance was based 60% on meeting those quotas and 40% on the so-called TEACH values. CW 9 stated that she/he always met her/his quotas, and that her/his performance reviews were based solely on meeting those quotas. It was clear to CW 9 that she/he could not advance within the Company if she/he did not meet the quotas. 81. Discussing the quota system, CW 9 stated that as an Admissions Advisor, she/he was expected to make at least 50 calls to “leads” every day. CW 9 had to secure at least two to four interviews with those leads per week. Of the total number of interviews conducted with potential students, CW 9 was expected to convert 30% to 50% into applications, which required a $50 fee. In CW 9’s first eight-week session as an Admissions Advisor, she/he was expected to get four “starts,” i.e. , enroll four students. For the next session, CW 9’s “budget” for starts increased to 10 students per session, and then it was updated again to 15 starts per eight week session. CW 9 confirmed that compensation was based on the number of appointments made and starts, or enrollments, attributable to the Advisor. In CW 9’s evaluations, she/he was told that she/he needed a certain number of appointments and starts to be eligible for a minimum amount of pay raise. Discussing TEACH, CW 9 stated that the performance reviews were numbers driven, and that enrollment-related numbers were the “bottom line.” 82. CW 10 confirmed that DeVry purportedly included TEACH values as part of the employment review process, but that compensation was “tightly tied” to hitting enrollment targets. CW 10 stated that “production” was “key” to salary increases, and that if Admissions Advisors hit all their numbers, they would get a 250% raise in the variable portion of their salaries. CW 10 - 30 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 34 of 159 PageID #:1305 further stated that compensation was reassessed up or down every six months depending on success in meeting quotas, and that Advisors stood to lose a lot of money in six months. For example, CW 10 stated an Admissions Advisor could lose $3,000 to $5,000 in six months for failing to meet quotas, which could equate to more than a 10% salary decrease for an Admissions Advisor making $45,000. 83. According to CW 11, although part of the employee incentive compensation was purportedly based on TEACH values, that was just a pretext. CW 11 further explained that an employee’s rating on TEACH values was just a reflection of how well the employee enrolled students. CW 11 stated that if employees met their enrollment “targets,” they “got good TEACH ratings.” For example, CW 11 stated her/his Assistant Director of Admissions, Sandra Farnick, told CW 11 that the “H” in TEACH stood for helping students, and that the more students CW 11 enrolled, the more CW 11 would be “helping.” CW 11 stated that if she/he met or exceeded enrollment targets that nothing else really mattered. 84. CW 11 stated that compensation for Admissions Advisors changed every six months. CW 11 stated that her/his base salary did not change much, but that the variable rate changed with performance and increased quickly. Because the TEACH values were based on enrollment success, it was that enrollment success that would cause the variable portion of CW 11’s salary to increase. To that end, CW 11 stated that it was “absolutely” and “without a doubt” true that good enrollment numbers led to good TEACH values, and that the reverse was also true. CW 11 gave the following example: CW 11 was at DeVry for six or seven of the Company’s eight week sessions. CW 11 met or exceeded quotas for every session until March 2009. That was the only session for which CW 11 missed her/his enrollment quota. When CW 11 met or exceeded enrollments in every other session, CW 11 also met or exceeded expectations for TEACH values. CW 11 stated that in the March 2009 - 31 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 35 of 159 PageID #:1306 session, CW 11’s TEACH values dropped from 4s and 5s to 1s and 2s, despite the fact that CW 11’s behavior and performance as an employee did not change at all. The only factor that changed for CW 11 was that CW 11 failed to enroll as many students as CW 11 was expected to. Thereafter, CW 11’s TEACH values went “right back up” at the end of the next session when CW 11 again hit her/his enrollment targets. Moreover, CW 11 was not aware of any Admissions Advisor that had high TEACH values, but low enrollments. 85. CW 11 stated that prior to her/his departure from DeVry, CW 11 had set a goal for herself/himself of earning a 250% raise on her/his variable compensation. So, CW 11 set up a plan with Christa Renello (“Renello”), CW 11’s Assistant Director of Admissions, for how many interviews and applications CW 11 would need to reach the applicable enrollment target. Renello talked with CW 11 about how many calls CW 11 would need to make to yield a certain number of interviews, applications, and ultimately enrollments. But, CW 11 stated there were no comments from Renello about what CW 11 would need to do as far as TEACH values. The plan Renello worked on with CW 11, with the explicit purpose of achieving the 250% increase in variable compensation was only about numbers leading to enrollments. 86. CW 12, the Metro President for two campuses and five centers in Georgia, worked closely with the Admissions department, even though CW 12 did not have direct control or hiring and firing authority over it. CW 12 confirmed that the performance evaluations for Admissions Advisors were based on enrollment quotas and the so-called TEACH values. CW 12, however, confirmed that the TEACH values did not matter. CW 12 stated that the only factor that mattered was enrollment-related numbers. Like the other former DeVry employees described herein, CW 12 confirmed that Admissions employees had a variable component to their salary, meaning they could earn more money if they exceeded their quotas and less if they did not meet quotas. CW 12 stated - 32 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 36 of 159 PageID #:1307 that her/his likeability and rapport with students and other employees did not matter when it came to performance review and compensation – profits were all that mattered and profits were driven by enrollments. 87. Like other CWs identified herein, CW 13 stated that she/he received a performance review twice per year. CW 13 stated her/his compensation was based on how many “events” she/he conducted and how many leads she/he developed during those events. CW 13 explained these events could include a presentation to a group of employees at their workplace, setting up a table at a military office or in the lobby of a large company or community college. CW 13 was required to hold 65 events and generate 365 leads every six months. Of those 365 leads, CW 13 had to get at least 50 individuals to fill out and submit enrollment applications. Of those enrollment applications, 12 individuals were required to enroll per eight week session, for a total of 36 students in a six month period. CW 13 got credit for starts only if the student attended classes for the first two weeks plus one day. CW 13 stated she/he was earning approximately $60,000 annually when she/he started with DeVry in 2008 and saw her/his salary increase to $87,000 annually by the time CW 13 left in September 2010. 88. CW 13 explained that her/his performance on the job was graded. The Company had at least four performance tiers, including “meets expectations,” “exceptionally exceeds expectations,” and the highest category was considered “outstanding.” CW 13 confirmed that employees were judged for failing to meet quotas. CW 13 stated that an employee could consistently exceed quotas, but if she/he did not meet quotas for one eight week session, she/he would be reprimanded. CW 13 further explained that her/his salary increase to $87,000 was based on CW 13’s numbers – it was based on successfully meeting enrollment targets. CW 13 confirmed that TEACH values had nothing to do with salary increases or decreases for admissions employees. - 33 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 37 of 159 PageID #:1308 CW 13 also stated that if employees achieved their enrollment targets, their TEACH values would also be good. CW 13 stated that she/he always experienced salary increases because her/his enrollments were always going up. 89. CW 13 stated that if Managers of Local Accounts did not meet their quotas, their salary decreased. To that end, CW 13 stated seeing a chart demonstrating that for every sale an Admissions Advisor was short of the target, there would be a certain dollar decline in salary. 90. CW 14 confirmed that her/his salary had a variable component, meaning CW 14 could earn anywhere from $3,000 to $7,500 per year in addition to her/his base salary if CW 14 met and/or exceeded quotas. CW 14 stated that she/he was required to meet enrollment quotas to keep her/his job. Although TEACH values were supposed to be included in CW 14’s performance evaluation, CW 14 stated she/he was fired from DeVry after a 90-day probation period specifically because CW 14 did not meet enrollment quotas. 91. CW 15 stated that lower level DeVry employees, specifically Admissions employees, were judged on meeting quotas. CW 15 acknowledged that they were also judged on the so-called TEACH values, but CW 15 said the criteria or description of TEACH was “boilerplate” and “almost impossible” to measure. CW 15 stated that numbers were all that mattered; that the numbers ruled. 92. When CW 16 was hired, Kyrakoupoulos explained the Company’s compensation structure. CW 16 started on a probationary period, and was told by Kyrakoupoulos that if CW 16 met enrollment targets during that period, CW 16 would get a raise. CW 16 was hired making $38,000 and after 90 days probation, she/he exceeded the enrollment quotas and got a raise to $40,000. Six months later, CW 16 stated she/he received another raise as CW 16 met the applicable targets. CW 16 stated that she/he also scored well on the TEACH values, but confirmed that was driven by enrollment results. CW 16 observed that for her/him and other Advisors, when they were - 34 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 38 of 159 PageID #:1309 exceeding enrollment targets they got good TEACH value reviews. Conversely, when they missed enrollment targets, CW 16 stated their TEACH values went down. CW 16 stated that Kulawiak, the Vice President of Enrollment Management for Online, was well aware of what was going on with TEACH values and how Admissions Advisors were being compensated. CW 16 stated that Kulawiak absolutely knew that TEACH values were just a pretext and proxy for enrollment numbers, and that both Kulawiak and Weber, the National Director of Admissions, approved employees’ raises. CW 16 stated receiving awards based on enrollment numbers, and that one of those rewards came with a check for $1,500. 93. Detailing the Company’s enrollment based compensation system, CW 16 stated that as a level one Admissions Advisor, CW 16 met the required enrollment expectations. After a year, CW 16 was promoted to level two, where there were higher expectations, including a minimum number of 14 enrollments per eight week session. CW 16 stated that level two Advisors were eligible to get larger raises. CW 16 stated that as a level one Advisor, she/he received a raise of $2,500 to $3,000 for meeting enrollment targets. As a level two advisor, there was a $1,000 increase of those amounts, to $3,500 or $4,000 for CW 16’s variable compensation for meeting enrollment targets. CW 16 stated that if she/he did not meet enrollment targets, she/he would have lost approximately $3,000. CW 16 stated that she/he was reviewed twice per year, and that the TEACH values were not analyzed independently of how she/he performed on those criteria. Instead, they were assessed in terms of how Advisors did in meeting their enrollment goals. CW 16 stated always wondering how DeVry complied with Federal rules when the Company’s compensation was based on enrollments. CW 16 stated thinking the Company’s practices violated Title IV, but that CW 16’s assistant director and director acted as if the system for compensation at DeVry was okay. To that - 35 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 39 of 159 PageID #:1310 end, CW 16 confirmed it was clear that low TEACH values equaled low enrollment numbers and that it was “just about enrollment numbers.” 94. Like other Admissions Advisors, CW 17 experienced DeVry’s illegal compensation system first hand. When CW 17 started with DeVry in May 2008, she/he was making $42,000. When CW 17 left in June 2011, she/he was making $53,000. CW 17 received a $7,000 variable increase as a level one Advisor, never lost money, and always got salary increases at twice yearly compensation reviews. CW 17 stated the growth in her/his salary was for “hitting numbers,” i.e. , enrollment numbers. Although CW 17’s TEACH values “weren’t the greatest” because CW 17 complained about problems, CW 17 hit the necessary enrollment targets and always got raises. Conversely, CW 17 stated that Advisors could hit their TEACH targets and still lose money for failing to hit specified enrollment levels. CW 17 confirmed that her/his coworkers lost money because of enrollments and that the failure to meet enrollment targets led to salary decreases, not TEACH values problems. CW 17 stated that lots of Advisors with good TEACH values were fired for failing to meet enrollment quotas, and that the TEACH values were “B.S.” because compensation was based so heavily on enrollments. 95. CW 18 was a successful Admissions Advisor who was made a mentor and then a senior mentor to other Admissions Advisors. When first hired, CW 18 was told by Spear and Teller that CW 18’s compensation would be broken into parts. CW 18 knew that her/his base salary would not change much, but there was a variable component. When CW 18 started working for DeVry, she/he learned her/his starting salary was $27,000 with a $13,000 variable component, and that the variable portion could go up or down. CW 18 stated that her/his compensation increased to $74,000 because CW 18 consistently exceeded enrollment targets. CW 18 stated that because she/he was - 36 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 40 of 159 PageID #:1311 bringing in approximately 30 students every eight weeks that her/his salary was increasing $7,000 to $8,000 every six months. 96. Regarding TEACH values, CW 18 stated being told that if Advisors “service” their students, “meaning enroll them,” then their TEACH values would reflect that. CW 18 stated her/his TEACH values were always high because CW 18’s enrollment numbers were always good. CW 18 further explained that she/he could not imagine a good enroller getting poor TEACH reviews. For example, CW 18 stated one Admissions Advisor in Arizona that was making $135,000 a year because she had been enrolling 30 students per term for more than 15 years. CW 18, however, described that Advisor as someone who would talk back to people, be mean, and be disrespectful to others, but that she/he always got good TEACH reviews because she was hitting her enrollment numbers. CW 18 stated that the managers loved this particular Advisor because she produced enrollments, so there was no reason to give her a bad review on TEACH values. 97. As an Admissions Advisor, CW 19 was hired at a base salary of $45,000 per year. During CW 19’s initial training, she/he learned that she/he would be reviewed and compensated based on her/his ability to meet certain enrollment-related metrics and student starts. Specifically, CW 19 was required to call 60 potential students per day, and based on that she/he should be able to set five appointments per day. Of those five appointments, CW 19 was expected to have 60% attend, and 60% of the attendees enroll. 98. At a review in 2010 or early 2011, CW 19 was denied a raise because CW 19 had not met her/his enrollment targets. As a result, CW 19 met with a management-level DeVry representative who reviewed CW 19’s performance. CW 19 stated there was an extensive discussion of TEACH values, and it was made very clear that each TEACH value was directly tied to - 37 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 41 of 159 PageID #:1312 enrollments. Following that meeting, CW 19 understood that TEACH values were simply pretext, and that enrollments were all that mattered: TEACH was just a proxy for enrollment success. 99. CW 20 was hired as an Admissions Advisor at a salary of between $37,000 and $38,000 per year. CW 20 was told by her/his Assistant Director and Director of Admissions that based on CW 20’s numbers and TEACH values, CW 20 would get raises. CW 20 stated that she/he consistently argued with all of DeVry’s upper management during CW 20’s tenure at the Company. CW 20 stated that she/he was mean and would yell at co-workers and superiors. But, CW 20 received raises and good TEACH value reviews because CW 20 was hitting her/his enrollment targets. CW 20 knew that if she/he did not hit enrollment targets, she/he would be terminated, and described the motivation for Admissions Advisors was to make more money by enrolling more students. CW 20 stated that although the Company said she/he was hitting her/his TEACH values, CW 20 knew that she/he was not. But, because CW 20 met or exceeded enrollment targets, TEACH values were never an issue. 100. When CW 21 was hired, she/he was told that “after six months” she/he “would be evaluated based on how many students” she/he “brought in” and that raises would be based on how many students she/he enrolled. CW 21 stated there were tier levels for compensation, so that at certain levels, enrolling a certain number of students led to a specific amount of salary increase. If CW 21 did not hit targets her/his salary could decrease, but would not go beneath a base salary of $38,000. CW 21 was supposed to enroll at least five students each session. 101. According to CW 22, the Assistant Director of Admissions, TEACH values were “so broad you could be rated at anything. It had everything to do with numbers.” Indeed, CW 22 heard her/his Director of Admissions say “if they are not enrolling students how can they be a good teammate?” CW 22’s campus in Queens, New York, was “very into numbers” and Advisors who - 38 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 42 of 159 PageID #:1313 were not meeting their enrollment goals “would be publicly humiliated” [by the Director]. ‘That happened a lot.” CW 22 was responsible for reviewing Admissions Advisors, and the review software allowed her/him to select pre-written TEACH criteria review text. According to CW 22, the Director thought her/his TEACH value reviews of Admissions Advisors were “always too high.” The Director would question CW 22 asking “how can you possibly say they are taking care of students” when their enrollment target was ten and they only got five. The Director gave the Admissions Advisors lower TEACH ratings because they missed their enrollment targets. 102. Like other CWs identified herein, CW 22 agreed that TEACH values were a pretext and just a proxy for enrollment success. According to CW 22, there were Admissions Advisors who got good TEACH value reviews because they met their enrollment goals, but when they had sessions where they failed to meet their enrollment targets, their TEACH value ratings went down. The TEACH values then went back up when the Admissions Advisors hit their targets again. According to CW 22, the TEACH value reviews changed even though the Admissions Advisors’ behavior did not change, only their enrollment success did. CW 22 summarized her/his experience at DeVry by stating that when joining DeVry, CW 22 thought she/he was going to help kids and it was about getting kids a good education. Instead, her/his job was really “a sales position.” 103. CW 23 also confirmed that TEACH values were based on enrollment numbers, stating “if you’ve got a lot of enrollment points and are exceeding your goal for stats, you’ll get the highest TEACH points.” According to CW 23, Assistant Directors wanted to keep the best enrolling Admissions Advisors happy and would not give them bad TEACH values even if they were deserved. CW 23 further stated that if her/his “numbers were not quite where they need to be” his/her “TEACH points” would “absolutely” be criticized. - 39 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 43 of 159 PageID #:1314 104. CW 24 stated that DeVry had a “very illegal compensation plan.” According to CW 24, Admissions Advisors were paid more for enrolling more students and would lose compensation and eventually be fired if they failed to meet those targets. CW 24, a Director of Admissions, was also compensated based on numbers of students enrolled and was promoted “based on numbers.” 105. CW 24 described DeVry’s TEACH values as a proxy tool for punishing employees who didn’t meet their enrollment requirements stating, “if you aren’t hitting your numbers, your TEACH values can’t be good.” CW 24 explained that while DeVry publicly claimed that TEACH values and enrollment numbers are two separate things, they were inextricably linked in practice because managers reduced TEACH values on the employees they supervised when they did not meet their enrollment numbers. CW 24 participated in conference calls with other Directors of Admissions throughout the country during which Weber would say “how can a manager missing budget have good TEACH values?” During the conference calls, Weber reminded the Directors of Admissions that their compensation depended on the performance of the managers below them and told them “if you have managers missing budget with good TEACH values, that will hurt your compensation.” 106. According to CW 24, the online division of DeVry “is very micromanaged” as was evidenced during national conference calls in which Kulawiak and Weber knew details and asked specific questions about the performance of the division. CW 24 stated that “nothing happens without Ted and Paul knowing and all that came down from the top.” In January or February 2011, Weber gave a presentation in both Phoenix and Orlando detailing how the inflow of revenue by the Phoenix office was not meeting the out flow and he threatened to close the Phoenix office because of bad enrollment numbers unless the office began generating more enrollments and therefore revenue. By summer of 2011, DeVry closed the online division in Phoenix. - 40 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 44 of 159 PageID #:1315 107. As an Associate Director of Admissions, CW 25 oversaw a team of Admissions Advisors and was responsible for reviewing their performance. CW 25 used TEACH values to aid people or “give bad, bad reviews” to people failing to hit enrollment goals and confirmed DeVry’s TEACH values were subjective and could mean whatever the person giving the review wanted them to mean. CW 25 explained that in practice, TEACH values were pretextual and were a proxy for enrollment success with no real differentiation between TEACH values and the metrics of enrollment. For example, an Admissions Advisor who had only enrolled 5 students in a session in which the target enrollment goal was 10 students, could not have been “providing excellent customer service.” If the Admissions Advisor had been providing excellent customer service she/he would have been able to get 10 students to enroll. “If enrollments were good, then your TEACH values were going to be good.” 108. CW 25’s compensation was based on the enrollment success of her/his team, so she/he explained she/he had every incentive to reward Admissions Advisors who met or exceeded enrollment targets with good TEACH value reviews, regardless of whether they were good at helping others or communicating or deserved the good TEACH values review. Conversely, CW 25 stated that if Admissions Advisors were team and student focused and eligible for good TEACH reviews but not getting students to enroll, she/he would give lower TEACH value reviews as a way to get them out and to make room for someone new who could hit enrollment targets. 2. 109. As a Result of Heightened Regulatory Scrutiny, DeVry Secretly Changes its Compensation Plan As described in detail herein, throughout the majority of the Class Period, DeVry drove revenue and enrollments by illegally compensating its Admissions Advisors in violation of the HEA. Creating the pretextual TEACH values, DeVry employed them in a manner that was directly tied to the attainment of enrollment quotas. Simply stated, those Admissions Advisors who met or - 41 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 45 of 159 PageID #:1316 exceeded their enrollment quotas were rewarded with high TEACH value scores, raises and bonuses, whether they actually exemplified the purported TEACH values or not. Conversely, those Admissions Advisors who did not meet their enrollment quotas were punished with low TEACH value scores, had their compensation reduced, and sometimes were terminated, even if, in practice, they were exemplary in their application of what the TEACH values were supposed to be. 110. Later in the Class Period, DeVry, in response to the effects of intensely heightened government scrutiny (as evidenced by the GAO investigation and report, the possibility of new DOE regulations and the HELP Committee Proceedings), secretly changed its compensation policies and stopped paying its Admissions Advisors based upon the fulfillment of quotas. The new compensation polices changed the very culture of DeVry. As demonstrated below and corroborated by former DeVry employees, the abandonment of its quota-based compensation polices caused a decline in DeVry’s enrollment and revenues. 111. CW 1 stated that in June 2009, at a team meeting on a Friday, Vanderbilt, the Director of Admissions for the Federal Way, Washington campus, told CW 1 and other Admissions Advisors that changes were coming because of a federal review as to DeVry’s recruiting practices. CW 1 stated being told that DeVry would soon be moving away from enrollment goals being the driving force for production and success, and that when that happened, Admissions Advisors would no longer be getting salary increases for hitting enrollment targets. CW 1 stated Admissions Advisors questioning whether their salaries would be decreased or stay at the same level, and that Vanderbilt said they would stay at the same level. CW 1 stated that the changes were planned to be rolled out in June 2010. CW 1, who remains in contact with Admissions Advisors who stayed employed at DeVry after the new compensation plans were put in place and no longer emphasized or monetarily rewarded enrollment targets, stated that Admissions Advisors, as a consequence, were no longer - 42 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 46 of 159 PageID #:1317 meeting their enrollment targets. CW 1 stated that recruitment was down significantly at the Federal Way, Washington campus and that Admissions Advisors were attributing the change to the lack of incentive compensation for hitting enrollment targets. 112. Like CW 1, CW 4 stated that at some point in 2009, DeVry started to move away from its compensation model of adjusting compensation based on meeting or exceeding enrollment quotas. CW 4 stated that under the new policy, salaries could stay the same or increase, but would not decline if an employee did not meet his or her numbers. CW 4 believed that Congressional scrutiny of for-profit colleges was contributing to the change, and that her/his belief was based on information CW 4 heard from CW 4’s managers at DeVry. 113. CW 5 confirmed that at the end of 2009, CW 5 first heard about the possibility of the Company implementing a new compensation system. CW 5 stated the date because she/he went to work in California in April 2010, and had learned about the proposals for a new compensation plan before she/he went. CW 5 stated still being in California when the new compensation policy was piloted. CW 5 stated the new policy was internally announced in December 2010, but did not begin to be rolled out until early 2011. 114. CW 5 stated that DeVry completed its switch to a non-admissions-based compensation policy for the whole company in June 2011. DeVry moved to eliminate the variable portion of Admissions Advisors’ salaries entirely, and to cap annual raises at 10%. As a consequence, CW 5 stated that she/he did not want to be in the industry any more come June 2011. CW 5 stated that the new policy would make the job less sales-dependent and more customer-service focused, and would take away the ability to receive very high compensation. CW 5 stated that she/he would have had to take a major pay cut under the Company’s new structure that was scheduled to take effect in June 2011. CW 5 further stated that instead of twice yearly compensation - 43 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 47 of 159 PageID #:1318 adjustments, the Company switched to annual reviews. CW 5 stated that Advisors no longer had enrollment targets, and that raises are now based on human resources performance, “not numbers.” 115. CW 5 stated that prior to the full June 2011 rollout, DeVry piloted the new, nonenrollment based compensation programs at several physical DeVry campuses, including Sherman Oaks, California, where CW 5 was working at the time. CW 5 stated it was also piloted at the Naperville, Illinois campus and at the Orlando, Florida online recruiting office in approximately November 2010. CW 5 stated the full rollout was delayed because the new system did not work well. More specifically, CW 5 stated that the new program piloted “very poorly” in Orlando and on the Sherman-Oaks and Naperville campuses. CW 5 stated that when the Company started the pilot in Orlando, Florida, enrollments “took a swan dive.” Prior to DeVry implementing the new policy, CW 5 stated that Orlando was averaging six or seven enrollments per Admissions Advisor, and that the target number was 10. Once Orlando piloted the non-enrollment based compensation policy, where Admissions Advisors could not be fired for failing to meet enrollment targets, Orlando Admissions Advisors were only getting one or two enrollments per Advisor, per session. CW 5 stated that this information was well known throughout DeVry. CW 5 went through numbers from other regions to see how she/he and her/his team stacked up. CW 5 stated it was easy to tell the Company was doing very poorly with the new policy in place. She/he stated the test in Orlando lasted two sessions, which was four months. As a consequence of the poor results, DeVry put its test sites back on the old compensation plan until June 2011, when DeVry fully switched to the new nonenrollment based compensation plan. Likewise, CW 5 stated the Company’s Region 3902, based in Naperville, also piloted the new compensation plan, but had to switch back after two months because the results were so bad and enrollment numbers were so low. - 44 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 48 of 159 PageID #:1319 116. CW 5 stated that during the session of the pilot program, DeVry “over-budgeted” Naperville and Chicago offices to make up for the shortfall. CW 5 stated that when Advisors hit their enrollment targets by week seven in an eight week session, it was standard for Advisors to start lining up enrollments for the following session, which would make it easier to meet enrollment requirements in the next session. With the pilot programs failing, CW 5 stated that Advisors were told to make up for Orlando’s shortfall. To accomplish this, Advisors like CW 5 forced those students who normally would have gone into the next session to enroll in the current session. CW 5 stated that as a result of the failed pilots, overall enrollment numbers started to go down. CW 5 stated that DeVry’s Naperville location had not missed a target for four years, but that in late 2010, it started missing them. 117. Discussing how the new compensation policy was rolled out, CW 5 stated that there were regional roll-out meetings. CW 5 stated the first meeting was held with Pauldine, Hamburger, Campus Presidents, and Regional Vice Presidents, along with Directors. CW 5 recalls talking to Directors that attended the meeting, who described how the new compensation policy was “supported by Corporate.” CW 5 stated the initial meeting discussed strategies for getting enrollments in the new system, and that the Company could no longer give numerical targets to its Admissions Advisors. CW 5 stated that she/he attended a compensation meeting in approximately September 2010, which was led by Senior Director of Admissions Elise Awwad (“Awwad”) and Weber. CW 5 stated that DeVry Assistant Directors and Directors then had meetings with the Admissions Advisors. During these meetings, CW 5 stated the attending Advisors had to sign a document acknowledging DeVry’s new compensation policy. CW 5 stated being told in the meeting she/he attended that the new compensation policy change was done to meet new government regulations for how people were compensated. - 45 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 49 of 159 PageID #:1320 118. CW 5 further stated that the new compensation system drove away some of the Company’s most successful Admissions Advisors. CW 5 ultimately left DeVry because she/he was told in late 2010 that her/his new compensation for 2011 was going to be based on an average of several prior reviews. The result was that CW 5’s compensation was decreased from $100,000 per year in 2010 to approximately $65,000 per year in 2011. With the new compensation plan, CW 5 stated it was hard for the Company to keep “real sales people.” CW 5 described the new policy as fine for “coasters,” i.e. , people who were happy to make calls but were not committed to enrolling as many students as possible. With the new policy in place, CW 5 stated DeVry became more of a call center and “less about sales.” 119. The dual impact of the new compensation policy was a significant amount of Advisor departures and a consequent substantial decrease in the number of enrollments. CW 5 stated that only a “very small percentage” of Advisors remained in that position – many either went to other schools to work in other capacities or went to work in other divisions of DeVry. CW 5 stated that the new compensation plan removed incentives to work “really hard.” Instead of the chance to make $20,000 to $30,000 more, CW 5 stated the most Advisors could get under the new plan was $5,000. Summarizing the situation, CW 5 stated that in the pre-policy change timeframe, Advisors had enrollment targets and would do whatever it took to hit those targets. Removing the enrollment targets in June 2011 was designed to “remove the incentives” to do whatever it took to secure enrollments. CW 5 stated that because the pilot program for the new enrollment compensation system produced such terrible enrollment numbers, it was clear the new policy would lead to significantly worse enrollment numbers when the policy became national in June 2011. CW 5 believed DeVry should have shared this information with investors because it was known within the - 46 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 50 of 159 PageID #:1321 Company that the new policy was “not working,” but that it was going to soon be rolled out for the whole Company. 120. CW 7 stated that she/he remains in contact with DeVry employees. Confirming the accounts of other CWs, CW 7 stated that multiple sources within DeVry told CW 7 that within the last four weeks before February 5, 2011, DeVry management made an internal push to deny that compensation or employment decisions were tied to enrollment numbers. CW 7 stated that now the internal Company policy is to no longer say that employees would be fired if they did not “get 10 starts per session,” whereas, internally, DeVry used to affirmatively say that. 121. Discussing the change in compensation practices, CW 9 stated that she/he left the Company because DeVry cut CW 9’s pay in late 2010 as part of the roll out of the new nonenrollment based compensation plan. CW 9 stated the new plan was vaguely announced by Directors of Admissions in October 2010, with promises that more details would follow before any decisions were made. CW 9 stated there were no further announcements until late December 2010, when CW 9 received a reduced paycheck. CW 9 then resigned as a result. 122. CW 13 stated that in July or August 2010, she/he received a letter from DeVry announcing that CW 13’s salary was going to be decreased from $87,000 to an average of her/his two prior salaries. CW 13 also stated being told by her/his boss, in September 2010, that the Company was changing its compensation policies. CW 13 stated that going forward, Managers of Local Accounts would be reviewed annually instead of every six months. CW 13 was told that she/he would receive a salary based on an average of her/his salary over the last two review periods. CW 13 stated being upset to hear this because it meant CW 13’s salary would decline by approximately $4,000, even though CW 13 was meeting her/his quotas. - 47 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 51 of 159 PageID #:1322 123. CW 16 stated that when she/he returned to work as a Senior Admissions Advisor in January 2011, the compensation policy had changed. Instead of being measured on enrollment numbers with the chance to rapidly increase salary, now Admissions Advisors were measured by metrics like “talk time” and “phone minutes.” CW 16 confirmed that DeVry could no longer decrease Advisors’ income for failing to meet enrollment quotas – it no longer paid employees based on enrollments. CW 16 confirmed that DeVry did a test run of the new compensation policy in the Orlando, Florida online admissions office and that enrollments “decreased dramatically.” CW 16 also stated that the Company did a test run for one region in CW 16’s office, and that enrollments also decreased dramatically. CW 16 stated there was a meeting about the new compensation policy led by Senior Director of Admissions Awwad, and that during the pilot programs for the new compensation plan, enrollments were “cut by 50%.” CW 16 stated that the situation was “bad” and that the Company was “very, very scared.” CW 16 stated the meeting led by Awwad was to discuss the large enrollment decreases the Orlando, Florida office had suffered during the pilot of the new compensation plan. During that meeting, Awwad stated that Orlando “didn’t do well” but that CW 16’s region would not be in the “same boat” because it had the “best team.” CW 16 stated that despite Awwad’s positive message, things were not going any better than in Orlando prior to when CW 16 left DeVry. 124. CW 18 stated she/he was still working in Houston, Texas for DeVry when the compensation policy change was announced. Going forward, Admissions Advisors’ compensation would be based on an average of their compensation in previous review periods. CW 18 stated she/he was making $74,000 when the change was internally announced, and that the Company lowered CW 18’s compensation to $72,000. CW 18 complained, and DeVry gave CW 18 an additional $1,000 to appease her/him. CW 18 stated that once DeVry eliminated the opportunity to - 48 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 52 of 159 PageID #:1323 make more money by exceeding enrollment targets, she/he decided to relocate so that she/he could be an Assistant Director, get more experience, and potentially make more money. 125. CW 18 stated that part of the reason she/he was hired to be an Assistant Director of Admissions in Phoenix, Arizona was DeVry’s hope that CW 18, as a former high producing Admissions Advisor, could motivate other Admissions Advisors to achieve enrollment gains in the absence of financial incentives or formal targets starting in June 2011. In that regard, CW 18 said that under the new compensation system, managers were still responsible for their teams hitting enrollment targets. CW 18 supervised two Admissions Advisors and one part time advisor who recruited KGSM students, and CW 18’s team was responsible for starting 25 new students per term. Under the new system, CW 18 stated that Assistant Directors of Admissions were expected to get on the phone and try to enroll students if their teams were not meeting enrollment targets. 126. CW 18 stated that before the “New Regulatory World,” the Assistant Directors and Directors of Admissions would make sure that anyone not producing was fired. Under the postApril 2011 set of rules based on non-enrollment-based compensation, enrollments declined significantly. For example, CW 18 stated her/his team was enrolling 175 new students per session before the change, and that after the change they were trying to “scratch to get 100” and “not hitting it.” CW 18 stated that the downfall in enrollments was “dramatic” and “really bad.” CW 18, who remained in contact with her/his former colleagues in Houston, Texas who confirmed that there too, it was a “drought” of enrollments under the “new regulatory world” that did not include enrollmentbased compensation. 127. CW 18 confirmed that under the “new regulatory world,” big producers ( i.e. , high- performing Admissions Advisors) were leaving and those who stayed were just coasting. Under the new compensation system, CW 18 and other managers referred to the prior way of doing things as - 49 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 53 of 159 PageID #:1324 the “good old days” when Advisors could do whatever they wanted. CW 18 stated there was little to no oversight over Advisors under the old framework – they were basically free to enroll at any cost – but that under the new system, Advisors would be severely threatened for any misconduct that violated applicable regulations. 128. CW 19 stated that in June 2011, DeVry introduced a “New World Order” in which Admissions Advisors would not be reviewed “based on numbers.” CW 19 stated that under this new system, she/he was able to hit the enrollment targets for the first session. But, CW 19 did not hit enrollment goals for the next several sessions and neither did the Oklahoma City, Oklahoma facility generally. CW 19 stated that “nationally, every campus was down” for enrollments under the “new world order.” 129. Likewise, CW 20 stated there was a negative change in enrollment performance following implementation of the new recruiting and employee compensation rules. CW 20 confirmed that the Orlando, Florida location had at least a 30% decline in enrollments as a result of the pilot program implementing the new rules, and acknowledged that the enrollment decline might have been even larger. 130. CW 21 also stated that in July of 2011, the Southfield, Michigan campus implemented the new policies regarding Admissions Advisor compensation and new rules for how DeVry could recruit students. The Assistant Director of Admissions explained the new rules to CW 21 and Regional Trainer Mandy Monroe (“Monroe”) visited the campus to provide training on them. According to CW 21, DeVry officially called the new rules for compensation the New Regulatory World, but amongst themselves, the Advisors called it the New World Order. 131. The new policy meant that Admissions Advisors were no longer going to get raises for enrollment success as they had in the past. “Our performance was going to be based on how we - 50 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 54 of 159 PageID #:1325 talk to students and how long we were on the phones with them.” Admissions Advisors had to spend two hours on the phone every day and the calls were going to be recorded. In addition to reducing the incentives for Admissions Advisors to get enrollments, DeVry also imposed stricter rules on what Admissions Advisors could tell prospective students. For example, after the New Regulatory World, Admissions Advisors “couldn’t do hard core recruiting like before,” while previously Admissions Advisors could bad mouth other schools. Prior to implementation of the new rules, the role of the Admissions Advisor was “more like a sales position,” but under the New Regulatory World the rules were “much more” strict. 132. After implementation of the New Regulatory World, CW 21’s campus met its enrollment targets only once, in the very first session after the new rules were implemented. According to CW 21, after the New Regulatory World “we weren’t hitting it.” CW 21 stated that the enrollment goal for the Southfield campus was approximately sixty students per session for undergraduate and graduate combined and that in September, after the New Regulatory World was implemented they missed the enrollment target by eight students, in December they missed the enrollment target by six students, and in February they missed the enrollment target by six students again. 133. CW 21 attributed the lower enrollments to the lack of potential to earn additional compensation. According to CW 21, “once you take money away from people they don’t work as hard.” CW 21 knew of several Admissions Advisors who had their salaries reduced from more than $70,000 to the low $40,000 range as part of the change to the New Regulatory World. CW 21’s counterparts at DeVry campuses in three Chicago area locations, as well as at campuses in Ohio and Atlanta, Georgia, all reported that enrollment numbers were down in each location. CW 21 stated - 51 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 55 of 159 PageID #:1326 the consensus among Admissions Advisors was “why should we work this hard when we aren’t getting compensated for it?” 134. Similarly, CW 23 was told about a new policy for Admissions Advisor compensation in the Spring or Summer of 2011 known as the New Regulatory World. Before it was rolled out, “big bosses” like Kulawiak and Weber came to sit in on meetings about the New Regulatory World. CW 23’s Assistant Director and Director of Admissions told her/him that going forward, Admissions Advisors would be “judged on talk time, product knowledge” and observations of Admissions Advisors calls with prospective students. 135. According to CW 23, as soon as the new policy took effect, enrollment “numbers went down significantly.” During one session under the New Regulatory World, CW 23 “started five or six students” which “would have been low on the floor before, but with the new system it was one of the highest.” Previously, five or six students per session was considered underperforming as an Admissions Advisor, but under the New Regulatory World, the average was two or three enrollments per Admissions Advisor per session and some Admissions Advisors did not enroll any students at all. DeVry management “took away the money incentives for enrollment. The new focus was on longer talk times,” which increased the time Admissions Advisors spent talking on the phone, but it did not lead to comparable enrollment numbers as DeVry achieved under the old system. 136. CW 23 stated that the change in policy “changed the whole admissions culture completely.” Prior to implementation of the new policy, there was competition for the most applications and starts, but “once competition was taken away, the workplace became a boring place. People would just try to get talk time. It made days drag by. Advisors who hit their talk time [goals] for the day would just try to look busy” for the rest of the day. - 52 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 56 of 159 PageID #:1327 137. As an example of the impact the New Regulatory World had on enrollments, CW 23 explained that there were times when DeVry would offer a limited time fee waiver so prospective students did not have to pay an application fee which helped Admissions Advisors increase their enrollments as students were more inclined to apply and enroll if it was free to apply. During one week application fee waiver promotions under the old system CW 23’s Region typically enrolled 100 students in one week. In contrast, under the New Regulatory World it took three or four weeks of fee waivers to reach 100 students. 138. Like other CWs, CW 23 confirmed that the New Regulatory World lead to lower enrollments and, not only because it removed the financial and job security incentives associated with meeting enrollment goals, but because the New Regulatory World also required much stricter disclosure rules for Admissions Advisors. CW 23 explained that on calls with prospective students, Admissions Advisors now had to disclose that the full cost of earning a DeVry engineering degree was $83,000, rather than downplaying expenses as Admissions Advisors could do before the change in policy. Further, if prospective students asked about the graduation rate, Admissions Advisors now had to disclose it. According to CW 23, saying 33 or 34 percent graduated “wasn’t helpful.” CW 23 explained that there were “a lot of things that had to be disclosed with the New Regulatory World that could have been skipped over before.” 139. CW 23 believed that management was definitely aware that the New Regulatory World was going to lead to lower enrollments by Admissions Advisors before it enacted the policy. Prior to the New Regulatory World taking effect, Directors of Admissions put a lot of CW 23’s colleagues on Performance Improvement Plans and then “let go six or seven” of them “before instituting the new system because they knew [the Advisors] couldn’t be judged on enrollments” and - 53 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 57 of 159 PageID #:1328 could no longer be fired for missing enrollment targets after the new policy took effect. According to CW 23, “eight to ten were let go in my region alone.” 140. Further, once the new policy was enacted, “management could tell numbers were dropping dramatically.” CW 23 explained that once a week there were Region Meetings for 90 minutes going over the Time, Knowledge and Observations statistics (“TKO”). The Directors of Admissions were not permitted to talk about the need to hit numbers or enrollment goals, although CW 23 stated that some still did, so they talked about TKO. According to CW 23, “management knew there was a drop in enrollments” and “management still sees in Salesforce what Advisors are doing with students, including when they submit an application and start for classes.” 141. CW 24 also confirmed the implementation of new regulations rolled out by DeVry in approximately May of 2011. In approximately 2011, CW 24 was told on conference calls attended by other Directors of Online Admissions that “due to new laws with Title IV funding, [DeVry] could no longer incent [Admissions Advisors] based on how many enrollees” they signed up. 142. CW 25 confirmed that in June 2011 DeVry instituted a new set of policies changing how Admissions Advisors were compensated and reviewed. This new policy was known as “NRW” or New Regulatory World and according to CW 25, the new policies changed the culture at DeVry. CW 25 stated that the changes in enrollment policy embodied in the New Regulatory World led to massive drops in enrollment. For example, CW 25 stated that at the Gwinnett center post NRW, “we enrolled 50% of the people we used to.” According to CW 25, Gwinnett started 38 students in a session in the prior year, and in the same session the following year under the NRW, the center only enrolled 20. Prior to the NRW, Admissions Advisors at his center were enrolling 10 to 16 students per session on average. After the NRW, they were enrolling only three to four per session. CW 25 stated that the sizeable drop in enrollments experienced at Gwinnett “was not just my location, it was - 54 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 58 of 159 PageID #:1329 pretty much all locations” throughout the company. The drops in enrollment were discussed at “Metro meetings in Atlanta.” 143. CW 25 confirmed that due to the New Regulatory World, some of the top DeVry Admissions Advisors “performers” left the Company because they knew there weren’t going to be able to make as much money or get as many raises under the new policies. In other words, Admissions Advisors left because DeVry stopped illegally compensating them. As an example, CW 25 explained that she/he had an Admissions Advisor who consistently enrolled 16 to 20 students per session before the NRW, but that after the NRW she was only enrolling six to eight students per session because she knew she did not have to do her best and her performance declined dramatically. People would receive gift cards and other informal rewards for meeting enrollment goals before the NRW, but after implementation of the new policy all of the rewards stopped. 144. CW 25 also confirmed that after implementation of the New Regulatory World, Associate Directors of Admissions and Assistant Directors of Admissions could not discuss enrollment targets or results with Admissions Advisors and that the rules on what Admissions Advisors could and could not tell prospective students were also tightened. Although the Admissions management could not pressure the Admissions Advisors to meet enrollment goals, managers remained under the same pressure themselves, but with no tools to motivate or incentivize the Advisors to produce results. Every two weeks CW 25 participated in “Snapshot” calls in which Directors, Assistant Directors and Associate Directors in her/his region were held accountable for revenue, enrollments and the number of students completing financial aid, among other things. The focus on these calls attended by Vice President of Admissions for the Southeast region Shah, and her boss, Group Vice President of Operations Torres, was still on numbers even after the New Regulatory World. CW 25 stated that she/he and the other Admissions management were directed to - 55 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 59 of 159 PageID #:1330 motivate their Advisors based on “intrinsic motivations” and because doing their best was the right thing to do, but that “DeVry hired sales people” who were not likely to be motivated by the moral goodness of hard work. 145. CW 26 also confirmed that a new system of compensation policies for Admissions Advisors took effect in July 2011, and that under the new system Admissions Advisors could no longer be given enrollment targets. The new rules were rolled out by CW 26’s Director of Admissions prior to taking effect in July 2011. Therefore, Admissions Advisors knew in advance they would not be held responsible for successfully enrolling students and they stopped enrolling as many students with the enactment of the new rules 146. Like other CWs identified herein, CW 26 stated that DeVry’s enrollments “totally dropped” once the new system was implemented. According to CW 26, “salespeople are driven by money, period.” Without the potential to earn more for their hard work or the threat of losing money for failing to perform, the Admissions Advisors were not motivated to continue working hard to bring in students. CW 26 stated that as a result, the “July 2011 class was disastrous for DeVry,” not just in Houston, but all over the nation the results were terrible. CW 25 stated that her/his Houston high school division “didn’t even meet half” of their team goals in July and September. 3. 147. DeVry’s Compensation Practices Were Well Known Throughout the Company CW 15 attended monthly conference calls led by Pauldine. Sometimes Hamburger also participated on these calls. The calls could last for two hours and consisted mostly of Pauldine (and sometimes Hamburger) talking about corporate-level and/or system-wide issues, including enrollment, retention, career placement and financial aid. According to CW 15, Pauldine was “very knowledgeable about details” of the business. - 56 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 60 of 159 PageID #:1331 148. Defendants tracked employees’ enrollment numbers very carefully. During the Class Period, a Daily Activity Report (“DAR”) that detailed the performance of each Admissions Advisor was regularly circulated. The DAR was a matrix system that recorded how many calls were made to leads by each Admissions Advisor, how many appointments they scheduled, how many interviews they conducted each week and the number of enrollment applications submitted per week. 149. Because quotas were critical at DeVry, they were discussed within the Company. To that end, CW 4’s supervisors held weekly conference calls and meetings with the Admissions Advisors, Admissions Directors and Assistant Directors in her/his region. The calls and meetings were purely intended to go over “sales” numbers and were “terribly uncomfortable” because employees would be called out and chastised for falling behind on their quotas. CW 4 described both the calls and the meetings as “intense” and “stressful.” 150. When employees questioned the legality and ethics of DeVry’s systemically predatory business model, DeVry management silenced them by terminating employees who spoke up, or by making it impossible for those employees to make their quotas. According to CW 1, if an employee objected to unethical practices, they “cut your leads, potentially to zero, so [you have] no one to call and then they can fire you for lack of numbers.” 151. After raising an objection with Vanderbilt about advisors attempting to persuade community college students to transfer to DeVry before the students completed their Associate’s degree (resulting in none of their community college credits transferring), Vanderbilt took CW 1 out of her/his community college recruiting role and she/he was no longer allowed to recruit off campus. Vanderbilt further cut her/his lead flow and gave her/him two-year-old leads to call, even though federal policy prohibits schools from calling a prospective student more than 90 days after she/he initially expressed interest. As a result, CW 1 did not hit her/his numbers and was fired. According - 57 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 61 of 159 PageID #:1332 to CW 1, “if you go to management with anything, you get ostracized. You are seen as a threat or problem.” According to CW 6, “[m]ost advisors, if they had a job and were doing well, they couldn’t question anything because they didn’t want to get fired. I had never been in a company where so many people were fired.” VI. DEFENDANTS’ FALSE AND MISLEADING STATEMENTS ISSUED DURING THE CLASS PERIOD 4 152. The Class Period begins on October 25, 2007. On that date, DeVry issued a press release reporting its financial results for its first quarter 2008. In the press release, the Company reported that total enrollment at KGSM increased 12.7% compared to the same quarter the year before. 5 Regarding DeVry’s first quarter 2008 results, Hamburger stated, in pertinent part: “The strong earnings results during the first quarter were driven by double-digit revenue growth across all three of our operating segments, combined with the operating leverage we achieved from our cost management focus and the impact of our real estate optimization plan, . . . .” 153. In response to Defendants’ false and misleading statements, on October 25, 2007, the price of DeVry common stock rose 37.62% , or $15.06 per share, to close at $55.09 per share on October 26, 2007, on heavy trading volume. 154. On October 26, 2007, William Blair & Company upgraded DeVry to “Outperform” from “Market Perform,” “based on margin leverage at DeVry University (DVU) that significantly exceeded our expectations.” William Blair also raised its fiscal 2008 and 2009 earnings per share estimates to $1.79 (+$0.43) and $2.41 (+$0.75), respectively. Bear Sterns also upgraded DeVry to 4 Plaintiff has bolded and italicized the statements which it contends are false and misleading. 5 In furtherance of their fraud, Defendants touted positive enrollment statistics throughout the Class Period, without ever disclosing that those positive enrollment trends (like DeVry’s financials and future business prospects) were driven by predatory enrollment practices, illegal compensation practices and violations of Title IV, among other things. Rather than repeating the dozens and dozens of false and misleading statements regarding enrollment trends herein, Plaintiff has attached as Exhibits A through O the portions of DeVry’s SEC filings in which the false and misleading statements appear. - 58 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 62 of 159 PageID #:1333 “Outperform” following the release of the Company’s “outstanding” first quarter 2008 financial results. 155. On November 8, 2007, DeVry filed its quarterly report on Form 10-Q for the quarter ended September 30, 2007, which confirmed the Company’s previously announced financial results and was signed by Gunst and Hamburger (the “First Quarter 2008 10-Q”). The First Quarter 2008 10-Q contained required Sarbanes-Oxley (“SOX”) certifications signed by Gunst and Hamburger stating that the Form 10-Q did not include any material misrepresentations. Nevertheless, the First Quarter 2008 10-Q did contain several false and misleading statements regarding DeVry’s financial performance and future business prospects, which were based on an increase in student enrollment, including the following: Total consolidated revenues for the first quarter of fiscal year 2008 increased 14.2% to $250.3 million from the prior year quarter. Revenues increased at all three of DeVry’s business segments as a result of continued growth in total student enrollments , improved student retention, and tuition price increases as compared to the year ago period. * * * DeVry University For the first quarter of fiscal year 2008, DeVry University revenues increased Tuition revenues are 12.9% to $194.8 million as compared to the year ago period. the largest component of total revenues in the DeVry University segment. The two principal factors that influence tuition revenues are enrollment and tuition rates. 156. Despite omitting how DeVry boosted its enrollment and financial results by utilizing an illegal compensation scheme for its Admissions Advisors, the First Quarter 2008 10-Q did provide detailed enrollment data, which included the following “key trends”: at DeVry University, total undergraduate enrollment by term for fall 2005 to fall 2006 through summer 2006 to summer 2007 increased by between 4.9% and 9.8%. Likewise new student enrollment by term increased for fall 2005 to fall 2006 through summer 2006 to summer 2007 by between 6.9% and - 59 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 63 of 159 PageID #:1334 11.9% , and graduate coursetaker enrollment for July 2006 to July 2007 and September 2006 to September 2007 increased by between 11.1% and 12.7% per session. 157. 6 In furtherance of Defendants’ fraud, the First Quarter 2008 10-Q purported to describe the reasons behind DeVry’s increased enrollments and financial performance, stating in part: Management attributes the increasing undergraduate new student enrollments to greater investments in marketing and recruiting, continued demand for DeVry’s high quality educational programs and its position within the working adult market. Management believes that efforts at Keller to create new brand awareness through improved messaging have produced positive enrollment results. * * * DeVry’s Cost of Educational Services during the first quarter of fiscal year 2008 increased by $0.7 million, or 0.6%, as compared to the year-ago period . Cost increases were incurred in support of the higher number of DeVry University Centers and expanding online program enrollments . In addition, cost increases were incurred at Ross University to support increasing student enrollments . * For the first quarter of fiscal year 2008, Student Services and Administrative Expense increased 6.8% to $91.6 million as compared to the year-ago quarter . The increase in expenses primarily represents additional investments in advertising and recruiting to drive and support future growth in new student enrollments . Increased new student enrollments, as described above, at DeVry University, Becker Professional Review and Ross University are believed to be, in part, attributable to the higher level and effectiveness of this spending. 158. The statements referenced in ¶¶152-157 were each materially false and misleading when made as they represented and/or omitted adverse facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading. The true facts, which were then known to or recklessly disregarded by each of the Defendants, were: 6 Attached as Exhibit A are the relevant portions of the First Quarter 2008 10-Q. - 60 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 64 of 159 PageID #:1335 . Contrary to Defendants’ statements, DeVry’s enrollment and revenue growth was not attributable to greater investments in marketing and recruiting or the higher level and effectiveness of its spending, but instead was the result of DeVry’s illegal recruiter compensation system extensively detailed herein. The Company was solely focused on increasing enrollment numbers at any cost, without regard to mandatory compensation restrictions. In violation of applicable regulations, DeVry uniformly made adjustments to salary and compensation for its employees that were based solely on the number of students recruited, admitted, enrolled, or awarded financial aid . In addition to the foregoing, DeVry paid its employees variable, incentive compensation based on their success in soliciting students for interviews , which also violated 34 C.F.R. 668.14(b)(22)(ii)(A), 34 C.F.R. 668.14(b)(22)(ii)(D), 34 C.F.R. 668.14(b)(22)(ii)(F), and the HEA. As set forth herein, the Company’s compensation practices violated applicable regulations, and thus put DeVry in direct violation of Title IV. By violating title IV in this way, Defendants were able to boost DeVry’s reported financial results and mislead the market as to the truth behind DeVry’s enrollment figures, its financial performance, and its future business prospects. More specifically, Defendants omitted from the market any disclosure of the risk that enrollments would decrease but for the Company’s illegal incentive compensation practices, thus concealing that risk. . As a result of the foregoing, Defendants lacked a reasonable basis for their positive statements about the Company, the Company’s Class Period revenue and enrollment numbers, as well as DeVry’s future business prospects. 159. On December 6, 2007, DeVry issued a press release reporting positive growth in undergraduate enrollment for the Company’s fall 2007 session at DeVry University. The Company reported a 10.7% increase in new undergraduate enrollment and a 10.3% increase in total undergraduate enrollment when compared to the same quarter the year before. Enrollment at KGSM increased 12.5% from the year before, and enrollments in online courses at DeVry University increased 28% for its October 2007 session. The press release further stated, in part: “Initiatives to increase enrollments produced very favorable undergraduate student results in the fall at DeVry University and robust growth at Keller Graduate School of Management in the November session. These results were driven by improvements made to our recruiting processes , strong demand for online programs, and a heightened focus on the retention of existing students,” said Daniel Hamburger, president and chief executive officer of DeVry Inc. - 61 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 65 of 159 PageID #:1336 160. In response, DeVry’s positive enrollment growth, the price of DeVry common stock rose $2.28 per share, or 4.10%, from a closing price of $55.61 on December 6, 2007, to a closing price of $57.89 on December 7, 2007, on heavy trading volume. 161. The statements referenced in ¶159 were materially false and misleading when made as they represented and/or omitted facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading. The true facts, which were then known to or recklessly disregarded by each of the Defendants, in addition to those set forth in ¶158 above, were: Contrary to Defendants’ statements, DeVry’s enrollment and revenue growth was not attributable to improvement in the recruiting process, strong demand for online programs or the heightened focus on the retention of existing students, but instead was the result of DeVry’s illegal recruiter compensation system extensively detailed herein. . 162. As a result of the foregoing, Defendants lacked a reasonable basis for their positive statements about the Company and the Company’s enrollment numbers. On January 24, 2008, DeVry issued a press release announcing its financial results for the second quarter of 2008 and the six months ended December 31, 2007. Discussing student enrollment, the press release stated: DeVry University achieved its ninth consecutive period of positive undergraduate new student growth and the sixth consecutive period of positive total student enrollment growth. New students increased 10.7 percent and total students increased 10.3 percent. At DeVry University’s Keller Graduate School of Management (KGSM), the number of coursetakers for the 2007 November session increased 12.5 percent. 163. The press release also stated, in part: “In the first half of fiscal 2008, we successfully executed on many of our strategic initiatives - growing our total student population through improved new student recruiting and better retention, opening new locations and diversifying into secondary education through the acquisition of Advanced Academics,” said Daniel Hamburger, DeVry’s president and chief executive officer. “Earnings were strong as a result of solid revenues, operating leverage and disciplined cost management, as well as the timing of certain marketing and personnel-related expenses now likely to occur in the second half of the year.” - 62 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 66 of 159 PageID #:1337 164. Following issuance of the press release, on January 24, 2008, after the market closed, DeVry hosted a conference call to discuss its second quarter 2008 financial results and operations. Hamburger and Gunst participated in the call on behalf of the Company. During the call, numerous false and misleading statements regarding DeVry’s financials and future business prospects were made that were designed to and did artificially inflate the Company’s stock price. For example, Hamburger discussed the Company’s second quarter, touting student growth results and stating in part: We increased our dividend; opened new locations; and at DeVry University, delivered our ninth consecutive period of positive undergraduate new student growth and sixth consecutive period of positive total student growth. We also experienced robust growth at DeVry University’s Keller Graduate School of Management. As you know, fall enrollments drive financial results in the second quarter, and we are benefiting from the impact of higher enrollments in all operations and from tuition increases. Increased revenues readily flow through to earnings due to the significant operating leverage inherent in our operations, particularly at DeVry University. Our earnings were strong in the first half of fiscal 2008 and we expect them to continue to grow. We don’t expect the growth rate to be as high as it was in the first half. Rick will elaborate in a few minutes, but let me provide a little bit of color on the two main reasons for this. Some of it is simply timing, in that expenses slated for the first half are now expected to fall into the second. The other reason has to do with investments in marketing, recruiting and other areas to drive growth and quality over the long run. 165. In response, the price of DeVry common stock fell approximately 10% per share from $57.74 on January 24, 2008, the date of the Company’s press release, to $47.63 per share on February 7, 2008, the date of the filing of DeVry’s Second Quarter 2008 10-Q. But, as a result of their false and misleading statements and omissions to the market, Defendants were able to maintain the artificial inflation in the price of DeVry common stock. - 63 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 67 of 159 PageID #:1338 166. On February 7, 2008, DeVry filed its quarterly report on Form 10-Q for the quarter ended December 31, 2007, which confirmed the Company’s previously announced financial results and was signed by Gunst and Hamburger (the “Second Quarter 2008 10-Q”). The Second Quarter 2008 10-Q contained required SOX certifications signed by Gunst and Hamburger stating that the Form 10-Q did not include any material misrepresentations. Nevertheless, the Second Quarter 2008 10-Q did contain several false and misleading statements regarding DeVry’s financials and future business prospects, which were directly tied to increased and continued growth in student enrollments, including the following: For both the second quarter and first six months of fiscal year 2008, revenues increased at all three of DeVry’s business segments as a result of continued growth in total student enrollments, improved student retention, and tuition price increases as compared to the year ago periods. In addition, revenues increased because of expanding sales of electronic text books (“eBooks”) and higher sales of Becker CPA review materials. * While DeVry University accounted for the majority of the revenue increase in this segment, revenues at Advanced Academics Inc., which was acquired on October 31, 2007, also contributed to segment revenue growth. DeVry University tuition revenues are the largest component of total revenues in the DeVry University segment. The two principal factors that influence tuition revenues are enrollment and tuition rates. 167. The Second Quarter 2008 10-Q also provided detailed enrollment data, which included the following “key trends”: at DeVry University, total undergraduate enrollment by term for spring 2006 to spring 2007 through fall 2006 to fall 2007 increased by between 5.5% and 10.3%. Likewise, new student enrollment by term increased for spring 2006 to spring 2007 through fall 2006 to fall 2007 by between 6.9% and 10.7% - 64 - , and graduate coursetaker enrollment Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 68 of 159 PageID #:1339 for July 2006 to July 2007 through November 2006 to November 2007 increased by between 11.1% and 12.7% per session .7 168. In further perpetrating Defendants’ fraud and purporting to describe the reasons behind increased enrollments and financial performance, the Second Quarter 2008 10-Q continued: Management attributes the increasing undergraduate student enrollments to the impact of investments in marketing and recruiting, continued strong demand for DeVry University’s online programs and a heightened focus on the retention of existing students. * * * DeVry’s Cost of Educational Services increased 2.7% to $123.9 million during the second quarter and grew 1.7% to $244.9 million during the first six months of fiscal year 2008, as compared to the year-ago periods . Cost increases were incurred in support of the higher number of DeVry University Centers and expanding online program enrollments . In addition, cost increases were incurred at Ross University and Chamberlain to both support increasing student enrollments and capacity expansion to drive future growth . * Student Services and Administrative Expense increased 10.4% to $102.9 million during the second quarter and grew by 8.7% to $194.6 million during the first six months of fiscal year 2008 as compared to the year-ago periods. The increase in expenses primarily represents additional investments in advertising and recruiting to drive and support future growth in new student enrollments. Increased new student enrollments, as described above, at DeVry University, Becker Professional Review and Ross University are believed to be, in part, attributable to the higher level and effectiveness of this spending. 169. The statements referenced in ¶¶162-164, 166-168 were materially false and misleading when made as they represented and/or omitted facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading, for reasons set forth in ¶158 above, and as evidenced by the factual detail contained throughout this Complaint. In addition, the statements referenced in ¶¶162-164, 166-168 were materially false and misleading when made 7 Attached as Exhibit B are the relevant portions of the Second Quarter 2008 10-Q. - 65 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 69 of 159 PageID #:1340 because they represented and/or omitted adverse facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading. The true facts, which were known to or recklessly disregarded by each of the Defendants, in addition to those set forth in ¶158 above, were: The Company was not “successfully” executing on “strategic initiatives” to grow student population “through improved new student recruiting and better retention.” Quite the opposite, Defendants were successfully implementing DeVry’s illegal compensation system, thus increasing DeVry’s enrollment numbers by any means necessary. Contrary to Defendants’ statements, DeVry’s enrollment and revenue growth was not attributable to the impact of investments in marketing and recruiting, strong demand for online programs, the heightened focus on the retention of existing students or the higher level and effectiveness of spending, but instead was the result of DeVry’s illegal recruiter compensation system extensively detailed herein. DeVry failed to inform the market that the Company’s increased expenses tied to additional investments in recruiting no doubt included additional illegal compensation paid to DeVry Admissions Advisors in direct violation of mandatory compensation restrictions. As the Company continued to experience significant growth in new enrollments, its Admissions Advisors necessarily saw increased variable compensation gains in direct violation of applicable regulations. . 170. As a result of the foregoing, Defendants lacked a reasonable basis for their positive statements about the Company, the Company’s Class Period revenue and enrollment numbers, as well as DeVry’s future business prospects. On February 8, 2008, Morgan Stanley upgraded DeVry to “Overweight” from “Equal-Weight,” citing the Company’s minimal exposure to the changing student lending market, resulting from the Company’s purportedly low Title IV default rates and high starting salaries. 171. On April 24, 2008, DeVry issued a press release reporting the Company’s financial results for its third quarter of 2008. Explaining the reasons behind the Company’s positive financial results and increased enrollment, the press release further stated in part: “We are pleased with the strong performance from all our operations through the first nine months of fiscal 2008,” said Daniel Hamburger, DeVry Inc.’s president and chief executive officer. “Continued improvements in the new student recruiting process and robust market demand for our high-quality programs resulted in solid - 66 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 70 of 159 PageID #:1341 enrollment results in the spring. These results combined with operating leverage enabled DeVry to deliver another quarter of outstanding earnings growth.” 172. Following issuance of the press release, on April 24, 2008, DeVry hosted a conference call to discuss its third quarter 2008 financial results and operations. Hamburger and Gunst participated in the call on behalf of the Company. During the call, numerous false and misleading statements were made regarding the reasons behind DeVry’s financials and future business prospects. These statements were designed to and did artificially inflate the Company’s stock price. For example, Hamburger misleadingly touted DeVry’s purported high quality and extremely positive financial results, and stated in part: I will begin the operations review at DeVry University including its Keller Graduate School of Management. As Rick described, we’ve been making investments in marketing and human resources to drive growth with quality. As a result our academic, financial, enrollment and employment outcomes are all improving. New students were up over 12%, and total students were up more than 10% to 44,814 students. By the way, the largest class in over five years. Total graduate course takers of 17,377 in the January 2008 session was an all-time record, up nearly 14%. In the March session total course takers were up over 15%. And this is Online course takers in March were 43,889, up 25% from last year. compared to a 2008 market growth rate of 17% according to Eduventures’ projections. So our online growth continues to outpace the market. 173. In response to Defendants’ false and misleading statements made in the press release and accompanying conference call, on April 25, 2008, the price of DeVry common stock increased $1.69 per share, or 3.14%, to close at $55.49 per share. 174. Also on April 25, 2008, while the price of DeVry common stock was artificially inflated, Hamburger sold 16,735 shares of DeVry stock at prices between $55.44 per share and $57.46 per share, for illicit trading proceeds totaling $945,687. 175. On May 12, 2008, DeVry filed its quarterly report on Form 10-Q for the quarter ended March 31, 2008, which confirmed the Company’s previously announced financial results and was signed by Gunst and Hamburger (the “Third Quarter 2008 10-Q”). The Third Quarter 2008 10- 67 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 71 of 159 PageID #:1342 Q contained required SOX certifications signed by Gunst and Hamburger stating that the Form 10-Q did not include any material misrepresentations. Nevertheless, the Third Quarter 2008 10-Q did contain several false and misleading statements regarding DeVry’s financials and future business prospects, which were tied to increased and continued growth in student enrollments, including the following: For both the third quarter and first nine months of fiscal year 2008, revenues increased at all three of fleVry’s business segments as a result of continued growth in total student enrollments, improved student retention, and tuition price increases as compared to the year ago periods. In addition, revenues increased because of higher sales of Becker CPA review materials and expanding sales of electronic text books (“eBooks”). * * * While DeVry University accounted for the majority of the revenue increase in this segment, revenues at Advanced Academics Inc., which was acquired on October 31, 2007, also contributed to segment revenue growth. DeVry University tuition revenues are the largest component of total revenues in the DeVry University segment. The two principal factors that influence tuition revenues are enrollment and tuition rates. 176. The Third Quarter 2008 10-Q also provided detailed enrollment data, which included the following “key trends”: at DeVry University, total undergraduate enrollment by term for summer 2006 to summer 2007 through spring 2007 to spring 2008 increased by between 9.8% and 10.3%. Likewise, new student enrollment by term increased for summer 2006 to summer 2007 through spring 2007 to spring 2008 by between 9.7% and 12.1% , and total graduate coursetaker enrollment for July 2006 to July 2007 through March 2007 to March 2008 increased by between 11.1% and 15.2% per session . 8 177. In further perpetrating Defendants’ fraud and purporting to describe the reasons behind increased enrollments and financial performance, the Third Quarter 2008 10-Q continued: 8 Attached as Exhibit C are the relevant portions of the Third Quarter 2008 10-Q. - 68 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 72 of 159 PageID #:1343 Management believes the increased undergraduate student enrollments were most significantly impacted by investments in marketing and recruiting, continued strong demand for DeVry University’s online programs and a heightened focus on the retention of existing students. * * * DeVry’s Cost of Educational Services increased 4.0% to $130.8 million during the third quarter and grew 2.5% to $375.8 million during the first nine months of fiscal year 2008, as compared to the year-ago periods . Cost increases were incurred in support of the higher number of DeVry University Centers, expanding online program enrollments and from Advanced Academics, which was acquired on October 31, 2007. In addition, cost increases were incurred at Ross University to both support increasing student enrollments and capacity expansion to drive future growth . Also, Cost of Educational Services increased due to the operation of two additional Chamberlain locations which began offering programs in March 2008. * Student Services and Administrative Expense increased 21.4% to $109.6 million during the third quarter and grew by 12.9% to $304.1 million during the first nine months of fiscal year 2008 as compared to the year-ago periods . The increase in expenses primarily represents additional investments in advertising and recruiting to drive and support future growth in new student enrollments . Increased new student enrollments, as described above, at all three of DeVry’s business segments are believed to be, in part, attributable to the higher level and effectiveness of this spending. 178. The statements referenced in ¶¶171-172, 175-177 were materially false and misleading when made as they represented and/or omitted facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading, for reasons set forth in ¶158 above, and as evidenced by the factual detail contained throughout this Complaint. In addition, the statements referenced in ¶¶171-172, 175-177 were materially false and misleading when made because they represented and/or omitted adverse facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading. The true facts, which were known to or recklessly disregarded by each of the Defendants, in addition to those set forth in ¶158 above, were: - 69 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 73 of 159 PageID #:1344 . Contrary to Defendants’ statements, DeVry’s enrollment growth was not attributable to improvements in the new student recruiting process and robust market demand for its high quality programs, investments in marketing, human resources and recruiting, strong demand for online programs, the heightened focus on the retention of existing students or the higher level and effectiveness of spending, but instead was the result of DeVry’s illegal recruiter compensation system extensively detailed herein. DeVry failed to inform the market that the Company’s increased expenses tied to additional investments in recruiting included additional illegal compensation paid to DeVry Admissions Advisors in direct violation of mandatory compensation restrictions. As the Company continued to experience significant growth in new enrollments, its Admissions Advisors necessarily saw increased variable compensation gains in direct violation of applicable regulations. . 179. As a result of the foregoing, Defendants lacked a reasonable basis for their positive statements about the Company, the Company’s Class Period revenue and enrollment numbers, as well as DeVry’s future business prospects. On May 19, 2008, news entered the market regarding an investigation by the Department of Justice into the Company’s recruiter compensation practices and performance evaluations. In a press release, Defendants deflected any criticism and touted the Company’s “longstanding commitment to quality and integrity,” and told investors that “DeVry’s recruiter compensation is structured in accordance with all governing rules and regulations.” Thus Defendants directly misled the market by misrepresenting the Company’s recruiting practices. Although the price of DeVry common stock decreased $2.45, or 4.36%, from a closing price of $56.67 on May 16, 2008 to a closing price of $54.20 per share on May 19, 2008, Defendants’ false and misleading statements served to prevent any additional decline and to maintain the artificial inflation in the price of DeVry’s common stock. 180. On August 14, 2008, DeVry issued a press release reporting the Company’s “record” financial results for its fourth quarter of 2008 and full-year ended June 30, 2008, as well as summer 2008 enrollment numbers. The press release touted record revenue tied to growing enrollment, and stated in part: - 70 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 74 of 159 PageID #:1345 “Fiscal 2008 was an outstanding year, delivering record revenue and earnings. and improving We made excellent progress expanding student enrollments academic quality in all of our schools,” said Daniel Hamburger, DeVry’s president and chief executive officer. 181. The August 14, 2008 press release also reported enrollment results for the Company’s business segments. DeVry University reported a 19.3% increase in new summer enrollment, a 12.6% increase in total student enrollment, a 14.2% increase in total graduate coursetakers at KGSM for July 2008, and a 15.7% increase in coursetakers for May 2008. The total number of online undergraduate and graduate coursetakers for July 2008 increased 24.0% compared to the same period a year ago. 182. Following issuance of the press release, on August 14, 2008, DeVry hosted a conference call to discuss its fourth quarter 2008 and full-year 2008 financial results and operations. Hamburger and Gunst participated in the call on behalf of the Company. During the call, numerous false and misleading statements regarding DeVry’s financials and future business prospects were made that were designed to and did artificially inflate the Company’s stock price. Turning to the Company’s fourth quarter and full-year financial results, which depended on increased enrollments, Gunst stated in part: With that overall perspective, let me now walk through some of the highlights of our business segments, the details of which are provided in our earnings release. All of our business segments delivered strong double-digit revenue growth in the quarter and full year. The DeVry University segment revenue was up 17.6% versus last year this quarter, with full-year growth of 15.5%, driven by continued online expansion, improved campus enrollments and the addition of Advanced Academics. 183. On August 27, 2008, DeVry filed its annual financial report on Form 10-K for the year ending June 30, 2008. The financial results reported in the Form 10-K were substantially similar to those reported in the Company’s prior press releases. The Form 10-K was signed by Gunst and Hamburger and contained required SOX certifications signed by Gunst and Hamburger stating that the Form 10-K did not include any material misrepresentations. Nevertheless, the Form - 71 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 75 of 159 PageID #:1346 10-K did contain several false and misleading statements regarding DeVry’s financials and future business prospects, including the following statements regarding growth in student enrollment: 184. Discussing recruiting and compensation practices, the Form 10-K, among other things, misrepresented the legality of the Company’s practices, stating, in part: Certain states and Canadian provinces require advisors and student recruiters to be licensed or authorized by a particular regulatory agency. Regulations governing student participation in U.S. federal financial assistance programs prohibit schools from paying commissions, bonuses, or incentives to student recruiters based directly or indirectly on the number of students they enroll. DeVry believes that its compensation practices were designed to be in compliance with current regulations. In May 2008, the U.S. Department of Justice, Civil Division, working with the U.S. Attorney for the Northern District of Illinois, requested that DeVry voluntarily furnish documents and other information regarding its policies and practices with respect to recruiter compensation and performance evaluation. The stated purpose of the request was to examine whether DeVry may have submitted or caused the submission of false claims or false statements to the U.S. Department of Education in violation of the False Claims Act. DeVry made a timely production of documents and continues to offer its full cooperation to the government in carrying out its inquiry. DeVry believes that its compensation practices were designed to be in compliance with current regulations. 185. The Form 10-K for year ending June 30, 2008, also provided enrollment data, which included the following “key trends”: at DeVry University, total undergraduate enrollment by term for summer 2006 to summer 2007 through summer 2007 to summer 2008 increased by between 9.8% and 12.6% . Likewise, new student enrollment increased for summer 2006 to summer 2007 through summer 2007 to summer 2008 by between 9.7% and 19.3%, and graduate coursetaker enrollment for July 2006 to July 2007 through July 2007 to July 2008 increased by between 11.1% and 15.7% per session .9 9 Attached as Exhibit D are the relevant portions of the 10-K for year ending June 30, 2008. - 72 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 76 of 159 PageID #:1347 186. In further perpetrating Defendants’ fraud and purporting to describe the reasons behind increased enrollments and financial performance, the Form 10-K continued: Management believes the increased undergraduate student enrollments were most significantly impacted by improved marketing and recruiting efforts , continued strong demand for DeVry University’s online programs and a heightened focus on the retention of existing students. * * * DeVry’s Cost of Educational Services increased 3.4% to $503.1 million during fiscal year 2008 as compared to the year-ago period. Cost increases were incurred in support of the higher number of DeVry University Centers, expanding online program enrollments and from Advanced Academics, which was acquired on October 31, 2007. In addition, cost increases were incurred at Ross University to both support increasing student enrollments and capacity expansion to drive future growth . Also, Cost of Educational Services increased due to the operation of two additional Chamberlain locations which began offering programs in March 2008. * Student Services and Administrative Expense grew by 17.7% to $422.6 million during fiscal year 2008 as compared to the year-ago period. The increase in expenses represented additional investments in advertising and recruiting to drive and support future growth in new student enrollments . Increased new student enrollments, as described above, at all three ofDeVry’s business segments are believed to be, in part, attributable to the higher level and effectiveness of this spending . In addition, cost increases were incurred for improved information technology and student services. Also, expenses were higher as compared to the year-ago periods as a result of the acquisition of Advanced Academics, which was purchased on October 31, 2007. 187. The statements referenced in ¶¶179-186 were materially false and misleading when made as they represented and/or omitted facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading, for reasons set forth in ¶158 above, and as evidenced by the factual detail contained throughout this Complaint. In addition, the statements referenced in ¶¶179-186 were materially false and misleading when made because they represented and/or omitted adverse facts which then existed and disclosure of which was necessary - 73 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 77 of 159 PageID #:1348 to make the statements not false and/or misleading. The true facts, which were known to or recklessly disregarded by each of the Defendants, in addition to those set forth in ¶158 above, were: DeVry’s recruiter compensation was not structured in accordance with all governing rules and regulations. In fact, its TEACH values were meaningless and were nothing more than a cover for DeVry’s illegal compensation policies as corroborated by CW 3, CW 4, CW 6, CW 7, CW 11, CW 12, CW 16, CW 19, CW 22, CW 24 and CW 25. In response to an investigation by the Department of Justice, Defendants continued to mislead the market and hide the existence of DeVry’s illegal compensation system for Admissions Advisors by telling investors that DeVry’s recruiter compensation practices were in compliance with all governing rules and regulations. Contrary to Defendants’ statements, DeVry’s enrollment growth was not attributable to the higher level and effectiveness of spending nor was it driven by continued online expansion or the addition of Advanced Academics, but instead was the result of DeVry’s illegal recruiter compensation system extensively detailed herein. DeVry’s so called TEACH values were subjective factors that were manipulated on a company-wide basis and were merely a pretext to allow Defendants to tell the market the Company was in compliance with Title IV. In reality, Admissions Advisors’ salaries, bonuses, promotions, demotions, pay cuts, and terminations were based solely on hitting the student enrollment quotas that DeVry provided to them. . As a result of the foregoing, Defendants lacked a reasonable basis for their positive statements about the Company, the Company’s Class Period revenue and enrollment numbers, as well as DeVry’s future business prospects. 188. On October 21, 2008, DeVry issued a press release announcing that the U.S. Department of Justice had informed the Company that it declined to intervene in a lawsuit alleging DeVry submitted false claims to the DOE in violation of the False Claims Act that was pending in the Northern District of Illinois. The decision not to intervene came after the Department of Justice concluded its previously-announced inquiry into the allegations. In approximately March of 2010, DeVry settled the underlying case for $4.9 million. - 74 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 78 of 159 PageID #:1349 189. On October 27, 2008, DeVry issued a press release reporting the Company’s financial results for its first quarter 2009. Explaining the reasons behind the Company’s positive financial results for its September 2008 session, the Company reported a 12.2% increase in DeVry University graduate coursetakers, (including the graduate students at KGSM). The press release also touted increased enrollment, stating in part: “Our strong results in the first quarter of fiscal 2009 demonstrate that we are executing our strategic plan – increasing enrollment through improved marketing and recruiting , as well as further diversifying our offerings with the completion of the U.S. Education acquisition,” said Daniel Hamburger, DeVry’s president and chief executive officer. “We continue to show sustained growth and believe that even in tough economic times, our diversified portfolio positions us well to achieve our long term growth goals and to maximize shareholder value.” 190. Also on October 27, 2008, DeVry hosted a conference call to discuss its first quarter 2009 financial results and operations. Gunst and Hamburger participated in the call on behalf of the Company. During the call, numerous false and misleading statements regarding DeVry’s financials and future business prospects were made that were designed to and did artificially inflate the Company’s stock price. Hamburger discussed the Company’s first quarter 2009 results and enrollment, stating in part: During the first quarter we continued to execute our strategic plan, delivering strong financial results and increases in enrollment. At the same time, we invested in future growth through enhanced academic quality, continued diversification and investments in recruiting , marketing and technology. 191. During the conference call, Hamburger further misled the market by highlighting enrollment numbers, stating in part: Our strong first quarter results were driven by solid enrollments across all our operations, both on-site and online and our earnings benefited from continuing operating leverage. We welcome the newest member of the DeVry family through the acquisition of US Education, and our strategy of diversified growth is serving us well despite the economic downturn. - 75 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 79 of 159 PageID #:1350 192. On November 6, 2008, DeVry filed its quarterly report on Form 10-Q for the quarter ended September 30, 2008, which confirmed the Company’s previously announced financial results and was signed by Gunst and Hamburger (the “First Quarter 2009 10-Q”). The First Quarter 2009 10-Q contained required SOX certifications signed by Gunst and Hamburger stating that the Form 10-Q did not include any material misrepresentations. Nevertheless, the First Quarter 2009 10-Q did contain several false and misleading statements regarding DeVry’s financials and future business prospects, including the following statements which linked DeVry’s financial results to enrollment growth: Revenues increased at all three of DeVry’s business segments as a result of continued growth in student enrollments and tuition price increases as compared to the year ago period. DeVry University For the first quarter of fiscal year 2009, DeVry University segment revenues increased 18.4% to $230.7 million as compared to the year ago period driven by strong enrollment growth. While DeVry University accounted for the majority of the revenue increase in this segment, revenues at Advanced Academics Inc., which was acquired on October 31, 2007, also contributed to segment revenue growth. DeVry University tuition revenues are the largest component of total revenues in the DeVry University segment. The two principal factors that influence tuition revenues are enrollment and tuition rates. 193. The First Quarter 2009 10-Q also provided enrollment data, which included the following “key trends”: at DeVry University, total undergraduate enrollment by term for fall 2006 to fall 2007 through summer 2007 to summer 2008 increased by between 10.3% and 12.6% Likewise, new student enrollment increased for fall 2006 to fall 2007 through summer 2007 to summer 2008 by between 10.7% and 19.3% , and graduate coursetaker enrollment for July 2007 to - 76 - . Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 80 of 159 PageID #:1351 July 2008 through September 2007 to September 2008 increased by between 12.2% and 14.2% per session . 10 194. Further perpetuating Defendants’ fraud and purporting to describe the reasons behind increased enrollments and financial performance, the First Quarter 2009 10-Q continued: Management believes the increased undergraduate student enrollments were most significantly impacted by improved marketing and recruiting efforts, continued strong demand for DeVry University’s online programs and a heightened focus on the retention of existing students. * During the first quarter of fiscal year 2009, DeVry’s Cost of Educational Services increased 15.4% to $139.6 million as compared to the year-ago period . Cost increases were incurred in support of expanding DeVry University online and onsite enrollments and operating a higher number of DeVry University Centers as compared to the prior year period. In addition, higher costs were incurred to support increasing student enrollments and capacity expansion to drive future growth at Ross University as well as for the operation of two additional campuses at Chamberlain which began offering programs in March 2008. * Student Services and Administrative Expense grew 28.0% to $117.3 million during the first quarter of fiscal year 2009 as compared to the year-ago period . The increase in expenses primarily represents additional investments in advertising and . recruiting to drive and support future growth in new student enrollments 195. In response to Defendants’ false and misleading statements, the price of DeVry common stock rose $3.50 per share, or 8.09%, from a closing price of $43.25 on October 23, 2008, to close at $46.25 per share on October 24, 2008, on heavy trading volume. 196. The statements referenced in ¶¶189-194 were materially false and misleading when made as they represented and/or omitted facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading, for reasons set forth in ¶158 above, 10 Attached as Exhibit E are the relevant portions of the First Quarter 2009 10-Q. - 77 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 81 of 159 PageID #:1352 and as evidenced by the factual detail contained throughout this Complaint. In addition, the statements referenced in ¶¶189-194 were materially false and misleading when made because they represented and/or omitted adverse facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading. The true facts, which were known to or recklessly disregarded by each of the Defendants, in addition to those set forth in ¶158 above, were: • Contrary to Defendants’ statements, DeVry’s enrollment growth was not attributable to improvements in marketing and recruiting, strong demand for its online programs, operating leverage or the higher level of effectiveness of spending, but instead was the result of DeVry’s illegal recruiter compensation system extensively detailed herein. • DeVry uniformly made adjustments to salary and compensation for its employees that were based solely on the number of students recruited, admitted, enrolled, or awarded financial aid, utilizing the purported TEACH values to conceal the truth behind DeVry’s illegal compensation policies. • To the extent Defendants touted enrollment results and reported revenues that were tied to improved recruiting, Defendants omitted the critical fact that such “improvements,” in reality, translated to nothing more than increased payments to Admissions Advisors that violated applicable regulations. • As a result of the foregoing, Defendants lacked a reasonable basis for their positive statements about the Company, the Company’s Class Period revenue and enrollment numbers, as well as DeVry’s future business prospects. 197. On December 4, 2008, DeVry issued a press release announcing fall 2008 enrollment results at DeVry University, noting a 19.7% increase in new undergraduate student enrollment and a 16.9% increase in total undergraduate enrollment. The Company also reported a 13.7% increase in graduate coursetakers enrolled in its master’s degree programs at DeVry University graduate students at KGSM) for the November 2008 session. , (including The total of undergraduate and graduate coursetakers increased 25.5% compared to the same session from the year before. press release further stated in part: “We delivered outstanding enrollment results at DeVry University in a challenging economic environment, driven by our focus on academic quality,” said Daniel Hamburger, president and chief executive officer of DeVry Inc. . . . We plan to - 78 - The Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 82 of 159 PageID #:1353 continue to make investments to support DeVry University’s strategy of improving student retention through academic quality and customer service, increasing real estate utilization and enhancing marketing and recruiting.” 198. In response to Defendants’ false and misleading statements, the price of DeVry common stock climbed $2.28 per share, or 4.06%, from a closing price of $56.09 on December 4, 2008 to close at $58.37 per share on December 5, 2008. 199. The statements referenced in ¶197 were materially false and misleading when made as they represented and/or omitted facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading, for reasons set forth in ¶158 above, and as evidenced by the factual detail contained throughout this Complaint. In addition, the statements referenced in ¶197 were materially false and misleading when made because they represented and/or omitted adverse facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading. The true facts, which were known to or recklessly disregarded by each of the Defendants, in addition to those set forth in ¶158 above, were: • Contrary to Defendants’ statements, DeVry’s outstanding enrollment results were not the result of the Company’s focus on academic quality, but instead was the result of DeVry’s illegal recruiter compensation system extensively detailed herein. • As a result of the foregoing, Defendants lacked a reasonable basis for their positive statements about the Company, the Company’s Class Period revenue and enrollment numbers, as well as DeVry’s future business prospects. 200. On January 27, 2009, DeVry issued a press release reporting its financial results for the second quarter of 2009 and six months ended December 31, 2008. The press release misled the market by pointing to enrollment gains while omitting critical facts, stating in part: “In these turbulent times, we are especially pleased to report these results, which were driven by enrollment gains in the fall and our continued focus on academic outcomes,” said Daniel Hamburger, DeVry’s president and chief executive officer. 201. Following issuance of the press release on January 27, 2009, after the market closed, DeVry hosted a conference call to discuss its second quarter 2009 financial results and operations. - 79 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 83 of 159 PageID #:1354 Gunst and Hamburger participated in the call on behalf of the Company. During the call, numerous false and misleading statements were made regarding DeVry’s financials and future business prospects. These statements were made designed to artificially inflate the Company’s stock price. For example, Hamburger touted enrollment growth without revealing the truth behind those numbers, stating in part: We’re pleased to report that we delivered strong academic outcomes and financial results this quarter, driven by several factors. And of course, first among them was the double-digit enrollment growth in the fall at DeVry University. 202. As the call continued, Gunst discussed the Company’s second quarter 2009 financial results, stating in part: Now, with that let me walk you through some of the key highlights of our operating segment results, which are further detailed in the earnings release. First, revenue within DeVry University’s segment was up 18.9% versus prior year in the quarter and 18.7% year-to-date, driven by the strong enrollment growth, coming both from continued online expansion and improved on-site enrollments. 203. On February 3, 2009, while the price of DeVry stock was artificially inflated, Hamburger sold 39,999 shares of DeVry stock at $57.50 per share, for trading proceeds of $2,299,943. 204. On February 6, 2009, DeVry filed its quarterly report on Form 10-Q for the quarter ended December 31, 2008, which confirmed the Company’s previously reported financial results and was signed by Gunst and Hamburger (the “Second Quarter 2009 10-Q”). The Second Quarter 2009 10-Q contained the required SOX certifications signed by Gunst and Hamburger stating that the Form 10-Q did not include any material misrepresentations. Despite that, the Second Quarter 2009 10-Q did indeed mislead the market, and contained false statements regarding the Company’s revenue growth, which was tied to enrollment increases, stating in part: For both the second quarter and first six months of fiscal year 2009, revenues increased at all three of DeVry’s business segments as a result of continued growth in student enrollments and tuition price increases as compared to the year ago - 80 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 84 of 159 PageID #:1355 period. In addition, U.S. Education, which was acquired on September 18, 2008, contributed to the revenue growth in the second quarter and first six months of fiscal year 2009. * * * DeVry University segment revenues increased 18.9% to $253.7 million in the second quarter, and rose 18.7% to $484.3 million for the first six months of fiscal 2009 as compared to the year ago periods driven by strong enrollment growth. While DeVry University accounted for the majority of the revenue increase in this segment, revenues at Advanced Academics Inc., which was acquired on October 31, 2007, also contributed to segment revenue growth. DeVry University tuition revenues are the largest component of total revenues in the DeVry University segment. The two principal factors that influence tuition revenues are enrollment and tuition rates. 205. The Second Quarter 2009 10-Q also provided enrollment data, which included the following “key trends”: at DeVry University, total undergraduate enrollment by term for spring 2007 to spring 2008 through fall 2007 to fall 2008 increased by between 10.3% and 16.9%. Likewise, new student enrollment increased for spring 2007 to spring 2008 through fall 2007 to fall 2008 by between 12.1% and 19.7% , and graduate coursetaker enrollment for July 2007 to July 2008 through November 2007 to November 2008 increased by between 12.2% and 14.2% per session. 11 206. Further perpetuating Defendants’ fraud and purporting to describe the reasons behind increased enrollments and financial performance, the Second Quarter 2009 10-Q continued: Management believes the increased undergraduate student enrollments were most significantly impacted by improved marketing and recruiting efforts, continued strong demand for DeVry University’s online programs and a heightened focus on the retention of existing students. * DeVry’s Cost of Educational Services increased 34.9% to $167.1 million during the second quarter and grew 25.2% to $306.7 million during the first six months of 11 Attached as Exhibit F are the relevant portions of the Second Quarter 2009 10-Q. - 81 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 85 of 159 PageID #:1356 fiscal year 2009 as compared to the year-ago periods . U.S. Education, which was acquired by DeVry on September 18, 2008, accounted for more than half of the increase in Cost of Educational Services during the second quarter of fiscal 2009. For both the second quarter and first six months of fiscal 2009, cost increases were incurred in support of expanding DeVry University online and onsite enrollments and operating a higher number of DeVry University Centers as compared to the prior year periods. Also, higher costs were incurred to support increasing student enrollments and capacity expansion to drive future growth at Ross University . * Student Services and Administrative Expense grew 36.0% to $140.0 million during the second quarter and increased 32.2% to $257.3 million during the first six months of fiscal year 2009 as compared to the year-ago periods . U.S. Education, which was acquired by DeVry on September 18, 2008, accounted for approximately one-third of the increase in Student Services and Administrative Expense during the second quarter of fiscal 2009. For both the second quarter and first six months of fiscal 2009, the balance of the increase in expenses primarily represents additional investments in advertising and recruiting to drive and support future growth in new student enrollments . 207. The statements referenced in ¶¶200-202, 204-205 were materially false and misleading when made as they represented and/or omitted facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading, for reasons set forth in ¶158 above, and as evidenced by the factual detail contained throughout this Complaint. In addition, the statements referenced in ¶¶200-202, 204-205 were materially false and misleading when made because they represented and/or omitted adverse facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading. The true facts, which were known to or recklessly disregarded by each of the Defendants, in addition to those set forth in ¶158 above, were: ~ The “principal factor” that influenced tuition revenues was DeVry’s illegal compensation plan, which drove enrollment and concealed the Company’s true financials and future business prospects. Contrary to Defendants’ statements, DeVry’s enrollment growth was not attributable to improvements in marketing and recruiting, strong demand for its online programs, or the heightened focus on the retention of existing students, but - 82 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 86 of 159 PageID #:1357 instead was the result of DeVry’s illegal recruiter compensation system extensively detailed herein. • To the extent Defendants touted enrollment results and reported revenues that were tied to investments in recruiting, Defendants omitted the critical fact that such “improvements,” in reality, translated to nothing more than increased payments to Admissions Advisors that violated applicable regulations. • As a result of the foregoing, Defendants lacked a reasonable basis for their positive statements about the Company, the Company’s Class Period revenue and enrollment numbers, as well as DeVry’s future business prospects. 208. On February 26, 2009, Gunst participated at the Robert W. Baird & Co., Inc. Business Solutions Conference on behalf of the Company. During the conference, Gunst misled investors while discussing the Company’s investments in marketing and recruiting, stating: And that’s resulted in good improvement in enrollments. This shows you the last three years of enrollments. The blue bars being the new student growth, the gold bars being total student enrollment improvement and see the focus on new student growth has paid off. We saw almost 20% growth last year reporting periods and total enrollment, which is a combination of the new students coming in and the other eight semesters of students that are along with them have been catching up growing to almost 17% growth in the most recent reported period. 209. On April 23, 2009, DeVry issued a press release reporting the Company’s “ record revenues driven by favorable enrollment trends ” and financial results for its third quarter 2009 and nine months ended March 31, 2009. The press release touted enrollment growth, stating: “We continued to see significant gains in enrollment, as prospective students are attracted by our strong track record of high quality education and career outcomes,” said Daniel Hamburger, DeVry’s president and chief executive officer. “I am very pleased with the progress we have made in improving academic quality across all of our schools, growing enrollment, and further diversifying our offerings. Our strong enrollment and improved retention are providing a quality base of revenue, which we expect will help propel future growth.” 210. The April 23, 2009, press release gave additional, misleading detail on the Company’s enrollment results. DeVry University reported a 15.1% increase in new spring enrollment, an 18.8% increase in total student enrollment, a 12.1% increase in graduate coursetakers enrolled in its master’s degree programs, (including graduate coursetakers at - 83 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 87 of 159 PageID #:1358 KGSM) for its January 2009 session, and a 13.8% increase for its March 2009 session. For online undergraduate and graduate coursetakers for its March 2009 session, DeVry University reported a 27.0% increase compared to the same session a year ago. 211. Following issuance of the press release on April 23, 2009, after the market closed, DeVry hosted a conference call to discuss its third quarter 2009 financial results and operations. Gunst and Hamburger participated in the call on behalf of the Company. During the call, numerous false and misleading statements regarding DeVry’s financials and future business prospects were made that were designed to and did artificially inflate the Company’s stock price. For example, Hamburger misled investors by boasting about continued enrollment growth, stating: We are pleased to report that DeVry delivered solid academic results this quarter, and as a result, we saw strong and steady enrollment growth at all of our schools. * Despite the economic difficulties, DeVry is weathering the storm better than most with steady growth in enrollment , revenues and cash flows and a solid balance sheet. This performance, together with our diversified platform, gives us the ability to sustain investments in growth and quality for the long-term during good times and bad. 212. Gunst discussed the Company’s third quarter 2009 financial results, attributing them to enrollment growth and stating, in part: We continued to deliver very strong results once again in the third quarter as the excellent results with our DeVry University and medical and healthcare segments offset the continued softness within the professional and training segments. * First, revenue growth within DeVry University segment continued at a strong pace, up 18.7% versus prior year for the quarter and year-to-date. This growth is being driven by continued online expansion and improved on-site enrollments. 213. Again misleading the market by praising the Company’s enrollment results, Hamburger stated: - 84 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 88 of 159 PageID #:1359 Let me start here with DeVry University, including our Keller Graduate School of Management where we experienced excellent academic outcomes and very strong enrollment growth this quarter. At DeVry University new undergraduate student enrollment increased 15%, while total student enrollment was up almost 19%. 214. Commenting on new student enrollments for the fall quarter versus spring quarter, and the reason for a slowdown in growth rates, Hamburger stated that “I think it is noise in the machine.” Gunst added: Yes, we have a chart that is attached in the press release that gives you the absolute and the growth rates on new students, as well as total students, and I think the seasonality really is what you’re looking at. The growth rate is 15% in this term on top of a 19% growth the previous year. So I think the rate of growth is the same, and it has been pretty consistent. 215. In response to Defendants’ false and misleading statements, the price of DeVry common stock rose $2.91 per share, or $7.16%, from a closing price of $41.46 on April 23, 2009, to close at $44.46 per share on April 24, 2009. 216. On May 7, 2009, DeVry filed its quarterly report on Form 10-Q for the quarter ended March 31, 2009, which confirmed the Company’s previously announced financial results and was signed by Gunst and Hamburger (the “Third Quarter 2009 10-Q”). The Third Quarter 2009 10-Q contained the required SOX certifications signed by Gunst and Hamburger stating that the Form 10Q did not include any material misrepresentations. Nevertheless, the Third Quarter 2009 10-Q did contain several false and misleading statements regarding DeVry’s financials and future business prospects, including the following statements linking revenue to “continued growth in student enrollments”: For both the third quarter and first nine months of fiscal year 2009, revenues increased at the respective DeVry University and Medical and Healthcare business segments as a result of continued growth in student enrollments and tuition price increases as compared to the year ago period. * * - 85 - * Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 89 of 159 PageID #:1360 DeVry University While DeVry University accounted for the majority of the revenue increase in this segment, revenues at Advanced Academics Inc. also contributed to segment revenue growth. DeVry University tuition revenues are the largest component of total revenues in the DeVry University segment. The two principal factors that influence tuition revenues are enrollment and tuition rates. 217. The Third Quarter 2009 10-Q also provided enrollment data, which included the following “key trends”: at DeVry University, total undergraduate enrollment by term for summer 2007 to summer 2008 through spring 2008 to spring 2009 increased by between 12.6% and 18.8%. Likewise, new student enrollment increased for summer 2007 to summer 2008 through spring 2008 to spring 2009 by between 15.1% and 19.7% , and graduate coursetaker enrollment for July 2007 to July 2008 through March 2008 to March 2009 increased by between 12.1% and 14.2% per session. 12 218. Further perpetuating Defendants’ fraud and purporting to describe the reasons behind increased enrollments and financial performance, the Third Quarter 2009 10-Q continued: Management believes the increased undergraduate student enrollments were most significantly impacted by DeVry’s strong track record of high-quality education and career outcomes, improved marketing and recruiting efforts, continued strong demand for DeVry University’s online programs and a heightened focus on the retention of existing students. * DeVry’s Cost of Educational Services increased 36.2% to $178.2 million during the third quarter and grew 29.1% to $484.9 million during the first nine months of fiscal year 2009 as compared to the year-ago periods . U.S. Education, which was acquired by DeVry on September 18, 2008, accounted for more than half of the increase in Cost of Educational Services during both the third quarter and first nine months of fiscal 2009. For both the third quarter and first nine months of fiscal 2009, cost increases were incurred in support of expanding DeVry University online and onsite enrollments and operating a higher number of DeVry University Centers as compared to the prior year periods. Also, higher costs were incurred to 12 Attached as Exhibit G are the relevant portions of the Third Quarter 2009 10-Q. - 86 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 90 of 159 PageID #:1361 support increasing student enrollments and capacity expansion to drive future growth at Ross University . * * * Student Services and Administrative Expense grew 25.9% to $137.9 million during the third quarter and increased 29.9% to $395.2 million during the first nine months of fiscal year 2009 as compared to the year-ago periods . U.S. Education, which was acquired by DeVry on September 18, 2008, accounted for nearly one-half and one-third, respectively, of the increases in Student Services and Administrative Expense during the third quarter and first nine months of fiscal 2009. For both the third quarter and first nine months of fiscal 2009, the balance of the increase in expenses primarily represented additional investments in advertising and recruiting to drive and support future growth in new student enrollments . 219. The statements referenced in ¶¶208-214, 216-218 were materially false and misleading when made as they represented and/or omitted facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading, for reasons set forth in ¶158 above, and as evidenced by the factual detail contained throughout this Complaint. In addition, the statements referenced in ¶¶208-214, 216-218 were materially false and misleading when made because they represented and/or omitted adverse facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading. The true facts, which were known to or recklessly disregarded by each of the Defendants, in addition to those set forth in ¶158 above, were: • The principal factor driving DeVry’s revenue was its illegal compensation policies which were masked by its farcical TEACH values. • The Company’s gains in enrollment were not the result of students being attracted to DeVry’s strong track record of high quality education and career outcomes, but were instead the result of the need for Admissions Advisors to enroll students at any cost in order to obtain compensation in violation of compensation regulations. • To the extent Defendants discussed an increase in costs related to future growth at DeVry, those costs included increased payments to Admissions Advisors that violated applicable regulations. - 87 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 91 of 159 PageID #:1362 . 220. As a result of the foregoing, Defendants lacked a reasonable basis for their positive statements about the Company, the Company’s Class Period revenue and enrollment numbers, as well as DeVry’s future business prospects. On June 10, 2009, Hamburger and Gunst participated at the William Blair & Company Growth Stock Conference on behalf of the Company. During the conference, Hamburger discussed DeVry’s strategy and operations, and made several false and misleading statements, including the following: Third, to do a better job of telling the world what we are doing as we complete that turn around process, we are now investing more in marketing and recruiting with the confidence we are getting the return on those investments and that’s this focus on the number one career oriented university based on those wonderful statistics of nine out of ten DeVry graduates employed in the field of study. You can see that the investments we are making there have been paying off. The most recent statistic the blue shows the growth in new students year over year for DeVry University undergraduate at 15.1% last reporting period, the yellow showing the total enrollment growth at 18.8%. So it’s working and we are going to continue that focus on achieving the full potential at DeVry. 221. Near the end of the June 10, 2009 call, Hamburger addressed the possibility of changes to incentive compensation for Admissions Advisors being considered by the DOE. In his statements, Hamburger misled the market regarding DeVry’s compensation structure, and stated in part: Then in terms of how we incentivize the admission advis[or]s, through training, through management from that a compensation perspective which I’m sure is the other part of where you are going. They have a base salary and their salary can be adjusted twice a year up or down. This is part of what’s known as the Safe Harbor Rubric that the Department of Education put in place back in 2002. Is there going to be a mandate to have there, their evaluation be also driven by the retention of the students that they recruit. Not just recruit a new student, but how do they retain, and graduation. That’s not mandated but it is allowed and we already do that. So we do evaluate the job that they do based on the retention and the graduation of the students. So we actually track that on a per recruiter basis haven’t that data and that’s part of the evaluation as well. No, we don’t expect any impact on our ability to recruit students as a result of any changes that might come about. If there are any changes. We don’t know if there will be changes. We just know that the Department has said, these rules were put in place back in 2002. Haven’t really been examined since then, - 88 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 92 of 159 PageID #:1363 time to take a fresh look. That’s a normal part of how the department of education and every other department does business. They do these sessions on an ongoing basis. By the way, we just completed two of these, they call negotiated rule making sessions, one on student finance and one on accreditation and by the way our organization had representatives appointed to both the those bodes [sic] which is very unusual. So we have very good relationships, very productive ongoing dialogue with all the key players at the Department of Education, as well as in Congress and so forth . 222. On August 13, 2009, DeVry issued a press release reporting its “record” earnings for its fourth quarter 2009 and full-year ended June 30, 2009. The press release again touted enrollment growth and financial results, while omitting key information, and stated in pertinent part: “Fiscal 2009 was a year of accomplishment for DeVry,” said Daniel Hamburger, DeVry’s president and chief executive officer. “We made great strides in executing our strategic plan and expanding into educational areas that are in high demand. We also continued investing in our brands, programs and infrastructure. As a result, we experienced strong enrollment growth, improved retention throughout the year, and delivered record financial results.” 223. The August 13, 2009, press release also reported enrollment results for DeVry University, (including graduate coursetakers at KGSM) and USEC. DeVry University reported a 14.8% increase in new undergraduate enrollments and a 21.9% increase in total student enrollment compared to the prior year. Total graduate enrollment, (including graduate coursetakers at KGSM), increased 13.8% for its May 2009 session, and a 12.3% for its July 2009 session, compared to the same sessions from the year before. Additionally, the total number of online undergraduate and graduate coursetakers increased a record 26.6% for its July 2009 session compared to the same session from the year before. 224. Also on August 13, 2009, DeVry issued a press release announcing that it recently renamed and repositioned its segments. The four reporting segments changed to: (1) Business, Technology and Management, which includes DeVry University and KGSM; (2) Medical and Healthcare, which includes Chamberlain College of Nursing, Ross University, and U.S. Education, - 89 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 93 of 159 PageID #:1364 including Apollo College and Western Career College; (3) Professional Education; and (4) Other Educational Services, which includes Advanced Academics and Fanor. 225. Following issuance of the press release on August 13, 2009, after the market closed, DeVry hosted a conference call to discuss its fourth quarter 2009 and full-year financial results and operations. Gunst and Hamburger participated in the call on behalf of the Company. During the call, numerous false and misleading statements were made regarding DeVry’s financials and future business prospects that were designed to and did artificially inflate the Company’s stock price. For example, Hamburger discussed the Company’s fourth quarter and full-year financial results and stated, in part: This was truly a year of accomplishment at DeVry. We continued to enhance academic quality, which led to outstanding enrollment growth and, in turn, improved financial performance. 226. Gunst discussed the Court’s recent dismissal of a lawsuit against DeVry, stating, “finally, and most importantly, DeVry did nothing wrong, did not violate the False Claims Act, and our recruiter compensation system has been and continues to be fully compliant.” 227. Gunst further misled the market when he discussed the Company’s fourth quarter results, stating: Revenue growth within the Business Technology and Management segment was up 18.8% versus last year -- for the year, and 21.6% in the fourth quarter, driven by continued online expansion and improved on-site enrollments. Operating income was up about 57% for the year and nearly 150% in the quarter, excluding the discrete items, driven primarily by improved operating leverage from enrollment growth. 228. As the call continued, Hamburger again touted the Company’s enrollment growth and the so-called value of a DeVry education, stating in part: I won’t reiterate the enrollment figures that are found in the press release. Let me simply say that the very strong enrollment growth across all of our schools demonstrates the value that prospective students see in the education they receive at one of DeVry’s institutions. And moreover, we saw improved retention, which - 90 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 94 of 159 PageID #:1365 showed that the quality of our programs is meeting or exceeding our students’ expectations. 229. On August 26, 2009, DeVry filed its annual financial report on Form 10-K for the year ending June 30, 2009. The financial results reported in the Form 10-K were substantially similar to those reported in the Company’s prior press releases. The Form 10-K was signed by Gunst and Hamburger and contained required SOX certifications sign by Gunst and Hamburger stating that the Form 10-K did not include any material misrepresentations. Nevertheless, the Form 10-K did contain several false and misleading statements regarding DeVry’s financials and future business prospects, including the following statements regarding enrollment trends: Total undergraduate enrollment in summer 2009 reached a record high of 55,979 students, an increase of 21.9% compared to 45,907 in the previous summer. There were 17,991 coursetakers for the summer 2009 term in DeVry University’s graduate programs, including its Keller Graduate School of Management, representing an increase of 12.3% over the prior year. Coursetaker enrollment in DeVry University online program offerings in summer 2009 was 56,321, an increase of 26.6% over the prior year. The term coursetaker refers to the number of courses taken by a student. Thus, one student taking two courses is counted as two coursetakers. 230. Discussing student recruiting and admissions, the annual report falsely claimed DeVry’s compensation practices for Admission Advisors satisfied applicable regulations: Certain states and Canadian provinces require advisors and student recruiters to be licensed or authorized by a particular regulatory agency. Regulations governing student participation in U.S. federal financial assistance programs prohibit schools from paying commissions, bonuses, or incentives to student recruiters based directly or indirectly on the number of students they enroll. DeVry University’s compensation practices have been designed to be in compliance with current regulations. 231. Tying revenue growth to enrollment, the Form 10-K continued: Revenues increased at all four of DeVry’s business segments as a result of continued growth in total student enrollments, improved student retention and tuition price increases. In addition, U.S. Education, which was acquired on September 18, 2008, and Fanor, which was acquired on April 1, 2009, contributed a total of $150.7 million of revenue growth in fiscal year 2009. The revenue growth - 91 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 95 of 159 PageID #:1366 rate for Becker Professional Education slowed significantly during fiscal year 2009 due to the economic downturn. Business, Technology and Management During fiscal year 2009, Business, Technology and Management segment revenues increased by 18.8% to $989.5 million as compared to fiscal year 2008 driven primarily by strong enrollment growth . The Business, Technology and Management segment is comprised solely of DeVry University. The two principal factors that influence revenues are enrollment and tuition rates. 232. The Form 10-K for year ending June 30, 2009, also provided enrollment data, which included the following “key trends”: at DeVry University, total undergraduate enrollment by term for summer 2007 to summer 2008 through summer 2008 to summer 2009 increased by between 12.6% and 21.9% . Likewise, new student enrollment increased for summer 2007 to summer 2008 through summer 2008 to summer 2009 by between 15.1% and 19.7%, and graduate coursetaker enrollment for July 2007 to July 2008 through July 2008 to July 2009 increased by between 12.1% and 14.2% per session . 13 233. Purporting to describe the reasons behind increased enrollments and financial performance, the Form 10-K for year ending June 30, 2009 continued: Management believes the increased undergraduate student enrollments were most significantly impacted by DeVry’s strong track record of high-quality education and career outcomes, improved marketing and recruiting efforts, continued strong demand for DeVry University’s online programs and a heightened focus on the retention of existing students. * * * DeVry’s Cost of Educational Services increased 33.1% to $669.7 million during fiscal year 2009 as compared to the prior year . U.S. Education, which was acquired by DeVry on September 18, 2008, and Fanor, which was acquired on April 1, 2009 accounted for more than half of the increase in Cost of Educational Services during fiscal year 2009. Cost increases were also incurred in support of expanding DeVry University online and onsite enrollments and operating a higher number of DeVry 13 Attached as Exhibit H are the relevant portions of the 10-K for year ending June 30, 2009. - 92 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 96 of 159 PageID #:1367 University locations as compared to the prior year. In addition, higher costs were incurred to support increasing student enrollments and capacity expansion to drive future growth at Ross University . * * * Student Services and Administrative Expense grew 29.7% to $548.1 million during fiscal year 2009 as compared to the prior year . The fiscal year 2009 acquisitions of U.S. Education and Fanor accounted for nearly one-third of the increase in Student Services and Administrative Expense. The balance of the increase in expenses primarily represented additional investments in advertising and recruiting to drive and support future growth in new student enrollments . 234. The statements referenced in ¶¶220-233 were materially false and misleading when made as they represented and/or omitted facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading, for reasons set forth in ¶158 above, and as evidenced by the factual detail contained throughout this Complaint. In addition, the statements referenced in ¶¶220-233 were materially false and misleading when made because they represented and/or omitted adverse facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading. The true facts, which were known to or recklessly disregarded by each of the Defendants, in addition to those set forth in ¶158 above, were: • Defendants lacked any legitimate basis by which to reassure the market that they did not expect new regulations to impact the Company’s compensation of its Admission Advisors. Defendants knew that DeVry’s incentive-compensation policy already violated existing Title IV regulations, meaning that it would definitely violate any of the more stringent regulations that were proposed. Indeed, as alleged throughout this Complaint, DeVry was a sales machine that operated on the basis of quotas and incentive compensation for its sales force that was solely tied to meeting or exceeding quotas. As detailed by numerous confidential witnesses herein, including CW 1, CW CW 3, CW 4, CW 6, CW 7, CW 8, CW 9, CW 12, CW 13, CW 15, CW 16, CW 19, the only method by which Admissions Advisors were evaluated was whether they met or exceeded quotas, and if quotas were not met, those Admissions Advisors knew they would be fired. • Contrary to Defendants’ statements, DeVry’s strong track record of high-quality education and student outcomes, improved marketing and recruiting efforts, strong demand for its online programs, or the heightened focus on the retention of existing students, but instead was the result of DeVry’s illegal recruiter compensation system extensively detailed herein. - 93 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 97 of 159 PageID #:1368 . To the extent Defendants touted enrollment results and reported revenues that were tied to investments that were “paying off” such investments were, in reality, investments of monies used to pay illegal compensation to its Admissions Advisors in violation of applicable regulations. Contrary to Defendants’ statements, DeVry’s payments to its Admissions Advisors were not within the “Safe Harbor Rubric” and its TEACH values were manipulated to provide cover for and conceal illegal compensation. . . 235. Part of Defendants’ “investments” in its brands, programs and infrastructure was, in reality, money illegally paid as incentive compensation to its Admissions Advisors. As a result of the foregoing, Defendants lacked a reasonable basis for their positive statements about the Company, the Company’s Class Period revenue and enrollment numbers, as well as DeVry’s future business prospects. On September 17, 2009, Hamburger participated at the BMO Capital Markets School Education Conference on behalf of the Company. Describing how DeVry was superior to “traditional academia,” Hamburger misleadingly continued: And then to increase our investments in marketing and recruiting and tell the world about the success of DeVry University emphasizing the fact that DeVry is the career University, those statistics that I mentioned earlier. And the strategy is working. At DeVry University our enrollment was up a little over 21% this past year on the undergraduate side about 12% at the Keller Graduate School of Management. So that’s strategy number one. 236. On October 15, 2009, while the price of DeVry stock was artificially inflated, Hamburger sold 1,200 shares of DeVry stock at $57.52 per share for trading proceeds of $69,024. 237. On October 27, 2009, DeVry issued a press release reporting “record” earnings for its first quarter 2010 and enrollment results for Ross University and DeVry University. DeVry University reported a 15.2% increase in total graduate coursetakers at DeVry University, (including graduate coursetakers at KGSM). The press release further touted enrollment growth and stated in part: “Our financial results this quarter were driven largely by exceptional revenue growth,” said Daniel Hamburger, DeVry’s president and chief executive officer. “Our institutions continue to experience strong enrollment and student retention, as evidenced by our results at Keller, Ross and Fanor. These financial results provide - 94 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 98 of 159 PageID #:1369 the resources for us to continue to make investments that enhance academic quality, improve student services, and expand access to education.” 238. Following issuance of the press release on October 27, 2009, after the market closed, DeVry hosted a conference call to discuss its first quarter 2010 financial results and operations. Gunst and Hamburger participated in the call on behalf of the Company. During the call, numerous false and misleading statements regarding DeVry’s financials and future business prospects were made that were designed to and did artificially inflate the Company’s stock price. For example, Hamburger misleadingly discussed the Company’s “focus on academic quality” and increased enrollment numbers, stating in part: Now, during the first quarter our focus on academic quality continued to pay off in the form of higher student enrollment and increased retention. From a financial perspective margins increased largely as a result of the strong revenue growth and we continued to invest for the future in online and geographic expansion as well as in recruiting and branding and in technology. 239. Expanding on the Company’s financial results and enrollment numbers, Gunst stated in part: However, at the same time, revenue and associated earnings and margins came in stronger than anticipated, thanks primarily to DeVry University. Here, as we entered the fiscal year, we have seen a bit of softness in application volume for the September class. Due to some hard work at DeVry University and improved conversions, start rates and retention, we managed our way back to our plan and even exceeded it. We also had some delayed timing on certain marketing activities, further helping DeVry University margins in the quarter. In addition, Apollo College and Western Career College enrollment results continued to benefit from the softer economy, leading to the upsides . 240. On October 28, 2009, while the price of DeVry stock was artificially inflated, Hamburger sold 15,432 shares of DeVry stock at $57.56 per share, for trading proceeds of $888,266. 241. On November 5, 2009, DeVry filed its quarterly report on Form 10-Q for the quarter ending September 30, 2009, which confirmed the Company’s previously reported financial results and was signed by Gunst and Hamburger (the “First Quarter 2010 10-Q”). The First Quarter 2010 - 95 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 99 of 159 PageID #:1370 10-Q contained the required SOX certifications signed by Gunst and Hamburger stating that the Form 10-Q did not include any material misrepresentations. Nevertheless, the First Quarter 2010 10-Q misleadingly touted revenue and enrollment increases, stating: Revenues increased at DeVry’s respective Business, Technology and Management; Medical and Healthcare; and Other Educational Services segments as a result of continued growth in total student enrollments , improved student retention and tuition price increases. In addition, U.S. Education, which was acquired on September 18, 2008, and Fanor, which was acquired on April 1, 2009, contributed to the revenue growth in the first quarter of fiscal year 2010. Professional Education segment revenues declined during the quarter due to the impact of the economic downturn on the accounting and finance professions. Business, Technology and Management During first quarter of fiscal year 2010, Business, Technology and Management segment revenues increased by 23.9% to $283.5 million as compared to the yearago quarter driven primarily by strong enrollment growth and improved retention. The Business, Technology and Management segment is comprised solely of DeVry University. The two principal factors that influence revenues are enrollment and tuition rates. 242. The First Quarter 2010 10-Q also provided enrollment data, which included the following “key trends”: at DeVry University, total undergraduate enrollment by term for fall 2007 to fall 2008 through summer 2008 to summer 2009 increased by between 16.9% and 21.9%. Likewise, new student enrollment increased for fall 2007 to fall 2008 through summer 2008 to summer 2009 by between 14.8% and 19.7%, and graduate coursetaker enrollment for July 2008 to July 2009 through September 2008 to September 2009 increased by between 12.3% and 15.2% per session . 14 243. Purporting to describe the reasons behind increased enrollments and financial performance, the First Quarter 2010 10-Q continued: 14 Attached as Exhibit I are the relevant portions of the First Quarter 2010 10-Q. - 96 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 100 of 159 PageID #:1371 Management believes the increased undergraduate student enrollments were most significantly impacted by DeVry’s strong track record of high-quality education and career outcomes, continued strong demand for DeVry University’s online programs and improved retention of existing students. * * * DeVry’s Cost of Educational Services increased 40.7% to $196.5 million during the first quarter of fiscal year 2010 as compared to the year-ago quarter . U.S. Education, which was acquired by DeVry on September 18, 2008, and Fanor, which was acquired on April 1, 2009 accounted for more than half of the increase in Cost of Educational Services during the first quarter of fiscal year 2010. Cost increases were also incurred in support of expanding DeVry University online and onsite enrollments and operating a higher number of DeVry University locations as compared to the prior year. In addition, higher costs were incurred to support increasing student enrollments and capacity expansion to drive future growth at Ross University . * * * Student Services and Administrative Expense grew 32.4% to $155.2 million during the first quarter of fiscal year 2010 as compared to the year-ago quarter . The fiscal year 2009 acquisitions of U.S. Education and Fanor accounted for more than onethird of the increase in Student Services and Administrative Expense. The balance of the increase in expenses primarily represented additional investments in advertising and recruiting to drive and support future growth in new student enrollments . In addition, cost increases were incurred in information technology and student services. 244. The statements referenced in ¶¶235, 237-239, 241-243 were materially false and misleading when made as they represented and/or omitted facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading, for reasons set forth in ¶158 above, and as evidenced by the factual detail contained throughout this Complaint. In addition, the statements referenced in ¶¶235, 237-239, 241-243 were materially false and misleading when made because they represented and/or omitted adverse facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading. The true facts, which were known to or recklessly disregarded by each of the Defendants, in addition to those set forth in ¶158 above, were: - 97 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 101 of 159 PageID #:1372 • Contrary to Defendants’ statements, DeVry’s revenue was not being driven by its strong track record of high-quality education and student outcomes, improved marketing and recruiting efforts, strong demand for its online programs, or the heightened focus on the retention of existing students. Instead, it was the result of DeVry’s illegal recruiter compensation system extensively detailed herein. • DeVry’s increased expenses included additional illegal compensation paid to DeVry Admissions Advisors in direct violation of mandatory compensation restrictions. As the Company continued to experience significant growth in new enrollments, its Admissions Advisors necessarily saw increased variable compensation gains in direct violation of applicable regulations. • As a result of the foregoing, Defendants lacked a reasonable basis for their positive statements about the Company, the Company’s Class Period revenue and enrollment numbers, as well as DeVry’s future business prospects. 245. On November 29, 2009, the Associated Press Online , published an article entitled, “AP Impact: For-Profit colleges haul in gov’t aid.” The article discussed the surge in income that the for-profit sector was receiving from the U.S. government as a result of the increase in the enrollment of low-income students. The article stated, in relevant part: Last year, the five institutions that received the most federal Pell Grant dollars were all for-profit colleges, collecting over $1 billion among them. That was two and a half times what those schools hauled in just two years prior, the AP found, analyzing Department of Education data on disbursements from the Pell program, Washington’s main form of college aid to the poor. This year, the trend is accelerating: In the first quarter after the maximum Pell Grant was increased last July 1, Washington paid out 45 percent more through the program than during the same period a year ago, the AP found. But the amount of dollars heading to for-profit, or “proprietary,” schools is up even more about 67 percent. * * * But critics say the increased federal aid has unleashed a new gold rush. They complain the industry has too many incentives simply to enroll students and tap the spigot from Washington and not enough to make sure students succeed. 246. On December 8, 2009, DeVry issued a press release reporting DeVry University enrollment results for fall 2009. The Company reported a 22.7% increase in total enrollment, a 19.4% increase in new student enrollment, a 16.5% increase in coursetakers at KGSM, and a - 98 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 102 of 159 PageID #:1373 22.5% increase an online undergraduate and graduate takers for the November 2009 session. Hamburger commented on the results, in pertinent part, as follows: “ We are quite pleased with the enrollment growth and retention for all of our schools, which experienced strong demand across all programs, from technology to business to healthcare, and delivery modalities, from campuses to online” said Daniel Hamburger, president and chief executive officer of DeVry Inc. “We expect that DeVry’s diversified array of educational offerings will continue to serve us well in both good and bad economic times.” 247. The statements referenced in ¶246 were materially false and misleading when made as they represented and/or omitted facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading, for reasons set forth in ¶158 above, and as evidenced by the factual detail contained throughout this Complaint. 248. In response to Defendants’ false and misleading statements, the price of DeVry common stock rose $2.94 per share, or 5.42%, from a closing price of 54.29 per share on December 8, 2009, to close at $57.23 per share on December 9, 2009. 249. From December 9, 2009 through December 14, 2009, while the price of DeVry stock was artificially inflated, Hamburger sold 50,188 shares of DeVry stock at prices between $57.50 per share and $57.78 per share, for trading proceeds totaling $2,891,885. 250. Following issuance of a press release on January 26, 2010 reporting results for DeVry’s second quarter 2010 and six months ended December 31, 2009, after the market closed, DeVry hosted a conference call to discuss its second quarter 2010 financial results and operations. Gunst and Hamburger participated in the call on behalf of the Company. During the call, numerous false and misleading statements regarding DeVry’s financials and future business prospects were made that were designed to and did artificially inflate the Company’s stock price. For example, Hamburger discussed DeVry’s increased enrollments while omitting key information, stating in part: So we are pleased to announce that the continued execution of our growth and diversification strategy and our focus on investing in academic quality has produced - 99 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 103 of 159 PageID #:1374 successful student outcomes and another quarter of strong financial results. The increase that we saw in enrollments in December translated into exceptional revenue growth in the quarter, which drove margin improvement and record earnings. At the same time, we continued to invest in our program in student services to drive future growth. * * * Our confidence is bolstered by two factors. The first, our operating philosophy, namely that quality leads to growth. At DeVry our institutions educate students for positions across a variety of industries, but they have one thing in common. Each provides high-quality programs and services to our students. And as we continue to invest in quality, academic outcomes improve. This continued success of our students drives enrollment and retention, which leads to financial growth. 251. Gunst further touted how the Company’s results were “driven by excellent enrollment growth and retention results across our schools . . . .” 252. Continuing, Gunst linked the Company’s financial performance to enrollment growth, stating in part: First, the business technology and management segment achieved very strong topand bottom-line results. Revenue was up 26% versus prior year in the quarter and 25% year-to-date, driven by the strong enrollment growth and increased retention driven by our focus on student services. 253. Discussing how the Company’s enrollment results had positioned the Company’s future business prospects for 2010, Hamburger stated: Let me begin the operating review with our Business, Technology and Management segment, which is DeVry University, and its Keller Graduate School of Management. And since we didn’t have a conference call in December when we reported the fall enrollment, I would like to comment on the strong growth that DeVry University experienced during that period with new undergraduate enrollment of more than 19% and total undergraduate enrollment rising nearly 23%. These results and our continued strong execution position us well for the remainder of 2010. * At Keller Graduate School of Management, total course takers in the November session increased more than 16.5% from a year ago. - 100 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 104 of 159 PageID #:1375 254. As the call continued, Hamburger addressed the Negotiated Rulemaking proceedings, specifically gainful employment and the Company’s debt service to income ratio, and misled the market by pointing to the so-called high ROI DeVry claimed to provide for its students. 255. In response to Defendants’ false and misleading statements, the price of DeVry common stock rose $7.15 per share, or 12.7%, from a closing price of $56.17 on January 26, 2010, to close at $63.32 per share on January 27, 2010, on heavy trading volume. 256. On February 4, 2010, DeVry filed its quarterly report on Form 10-Q for the second quarter ended December 31, 2009, which confirmed the Company’s previously reported financial results and was signed by Gunst and Hamburger (the “Second Quarter 2010 10-Q”). The Second Quarter 2010 10-Q contained the required SOX certifications signed by Gunst and Hamburger stating that the Form 10-Q did not include any material misrepresentations. Nevertheless, the Second Quarter 2010 10-Q misled the market as to DeVry’s financial results and the reasons behind enrollment growth. For example, it stated: For both the second quarter and first six months of fiscal year 2010, revenues increased at fleVry’s respective Business, Technology and Management; Medical and Healthcare; and Other Educational Services segments as a result ofcontinued growth in total student enrollments , improved student retention and tuition price increases. In addition, U.S. Education, which was acquired on September 18, 2008, and Fanor (DeVry Brasil), which was acquired on April 1, 2009, contributed to the revenue growth in the first six months of fiscal year 2010. Professional Education segment revenues declined during both the second quarter and first six months of fiscal year 2010 due to the impact of the economic downturn on the accounting and finance professions. Business, Technology and Management Business, Technology and Management segment revenues increased 25.6% to $313.3 million in the second quarter and rose 24.8% to $596.8 million for the first six months of fiscal year 2010 as compared to the year-ago periods driven primarily by strong enrollment growth, improved retention and tuition price increases. The Business, Technology and Management segment is comprised solely of DeVry University. The two principal factors that influence revenues are enrollment and tuition rates. - 101 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 105 of 159 PageID #:1376 257. The Second Quarter 2010 10-Q also provided enrollment data, which included the following “key trends”: at DeVry University, total undergraduate enrollment by term for spring 2008 to spring 2009 through fall 2008 to fall 2009 increased by between 18.8% and 22.7%. Likewise, new student enrollment increased for spring 2008 to spring 2009 through fall 2008 to fall 2009 by between 14.8% and 19.4% , and graduate coursetaker enrollment for July 2008 to July 2009 through November 2008 to November 2009 increased by between 12.3% and 16.5% per session. 15 258. Purporting to describe the reasons behind increased enrollments and financial performance, the Second Quarter 2010 10-Q continued: Management believes the increased undergraduate student enrollments were most significantly impacted by DeVry’s strong track record of high-quality education and academic outcomes, continued strong demand for DeVry University’s online programs and improved retention of existing students. * * * DeVry’s Cost of Educational Services increased 19.7% to $200.0 million during the second quarter and grew 29.3% to $396.4 million for the first six months of fiscal year 2010 as compared to the year-ago period . U.S. Education, which was acquired by DeVry on September 18, 2008, and DeVry Brasil, which was acquired on April 1, 2009 accounted for more than half of the increase in Cost of Educational Services during the first six months of fiscal year 2010. For both the second quarter and first six months of fiscal year 2010, cost increases were also incurred in support of expanding DeVry University online and onsite enrollments and operating a higher number of DeVry University locations as compared to the prior year. In addition, higher costs were incurred to support increasing student enrollments and the higher cost of medical clinical rotations for Ross University . * * * Student Services and Administrative Expense grew 17.3% to $164.1 million during the second quarter and increased 24.1% to $319.4 million in the first six months of fiscal year 2010 as compared to the year-ago quarter. The fiscal year 2009 acquisitions of U.S. Education and DeVry Brasil accounted for nearly one-third of 15 Attached as Exhibit J are the relevant portions of the Second Quarter 2010 10-Q. - 102 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 106 of 159 PageID #:1377 the increase in Student Services and Administrative Expense for the first six months of fiscal year 2010. For both the second quarter and first six months of fiscal year 2010, the balance of the increase in expenses primarily represented additional investments in advertising and recruiting to drive and support future growth in new student enrollments . 259. The statements referenced in ¶¶250-254, 256-258 were materially false and misleading when made as they represented and/or omitted facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading, for reasons set forth in ¶158 above, and as evidenced by the factual detail contained throughout this Complaint. In addition, the statements referenced in ¶¶250-254, 256-258 were materially false and misleading when made because they represented and/or omitted adverse facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading. The true facts, which were known to or recklessly disregarded by each of the Defendants, in addition to those set forth in ¶158 above, were: • DeVry’s enrollment growth was not driven by the success of DeVry’s students, the Company’s strong track record of high-quality education and academic outcomes, strong demand for its online programs, or the heightened focus on the retention of existing students, but instead was the result of DeVry’s illegal recruiter compensation system extensively detailed herein. • DeVry’s increased expenses included additional illegal compensation paid to DeVry Admissions Advisors in direct violation of mandatory compensation restrictions. As the Company continued to experience significant growth in new enrollments, its Admissions Advisors necessarily saw increased variable compensation gains in direct violation of applicable regulations. • As a result of the foregoing, Defendants lacked a reasonable basis for their positive statements about the Company, the Company’s Class Period revenue and enrollment numbers, as well as DeVry’s future business prospects. 260. On February 8, 2010, Gunst participated at the Deutsche Bank Securities Small and Mid Cap Conference on behalf of the Company. During the conference, Gunst purported to discuss recruiter compensation, stating: - 103 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 107 of 159 PageID #:1378 Again I still think it’s premature to draw any conclusions as to how that has fully shaken out because I think the debate is still on. If you take it to it’s scenario that you paint where there is no correlation to the person’s job and how they get paid, I don’t know about you but that is not the way that you want to run your life. I am a performance-driven guy myself so I think there has got to be some connection. We feel very comfortable that our performance in our programs in the past have been calling those regulations and we want to make sure that we followed them going forward. I think there is going to be some, again, commonsense approach to this when it’s all said and done. If there is no correlation to a person’s performance but they just have to show up, whether that be for our private sector or the public sector, I will see how that plays out. I don’t even know how to speculate. 261. On April 22, 2010, DeVry issued a press release reporting results for its third quarter 2010 and nine months ended March 31, 2010. Highlighting enrollment growth, Hamburger commented, in pertinent part: “We continued to achieve favorable enrollment trends during this quarter, as students were attracted by the value proposition of our educational offerings, which includes high quality programs and services and a strong track record of academic outcomes for students,” said Daniel Hamburger, DeVry’s president and chief executive officer. “We remain committed to investing in quality and providing the access and capacity needed to educate our country’s workforce to compete in the midst of a tough economy.” The April 22, 2010 press release also reported enrollment results for spring 2010. DeVry University reported a 24.0% increase in new student enrollment, a 25.6% increase in total enrollment, a 16.5% increase in graduate coursetakers enrolled in its master’s degree program, (including graduate coursetakers at KGSM) for its January 2010 session, and a 15.4% increase for its March 2010 session. Total online undergraduate and graduate coursetakers for its March 2010 session increased 21.5% compared to the same session a year ago . 262. Following issuance of the press release on April 22, 2010, after the market closed, DeVry hosted a conference call to discuss its third quarter 2010 financial results and operations. Gunst and Hamburger participated in the call on behalf of the Company. During the call, numerous false and misleading statements were made that were designed to artificially inflate the Company’s - 104 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 108 of 159 PageID #:1379 stock price. For example, Hamburger discussed the Company’s strong third quarter performance, stating in part: We are pleased to announce another quarter a very strong performance driven by the continued execution of our diversification strategy and by our operating philosophy, and namely, that is, that quality leads to growth. During the quarter total undergraduate enrollment for DeVry University was up nearly 26% from the year-ago period to a record of 66,909 students. These results flowed directly from the investments we’ve made in the quality of our programs and services. 263. Turning to enrollment figures, Hamburger further misled the market, stating in part: Let me start with Business Technology and Management segment, which, of course, is DeVry University and its Keller Graduate School of Management. This was another strong quarter of positive academic outcome and excellent enrollment growth. We were especially pleased to see contributions across all curriculum areas, degree levels and delivery modes. Let me give you some color on that. Total undergraduate enrollment in DeVry University’s business programs grew 22%. Technology programs grew 27%, and the Healthcare programs grew 46%. We’re also seeing significant enrollment growth at the graduate level as course takers rose 17% for the January session and more than 15% in March. 17% is the highest growth rate in total graduate course takers since 2003. We believe this demonstrates the strong return on the investments we’re making to raise awareness of the quality of our graduate degree programs. The total number of online course takers at DeVry University in the March session -- this includes undergraduate and graduate together -- increased 21.5% from the prior year , and the campuses and centers grew nicely as well. So we are seeing contributions to our overall strong growth rates at DeVry University from all channels -- that is curriculum areas, degree levels and delivery modes. 264. The statements referenced in ¶¶260-263 were materially false and misleading when made as they represented and/or omitted facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading, for reasons set forth in ¶158 above, and as evidenced by the factual detail contained throughout this Complaint. In addition, the statements referenced in ¶¶260-263 were materially false and misleading when made because they represented and/or omitted adverse facts which then existed and disclosure of which was necessary - 105 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 109 of 159 PageID #:1380 to make the statements not false and/or misleading. The true facts, which were known to or recklessly disregarded by each of the Defendants, in addition to those set forth in ¶158 above, were: • DeVry’s “operating philosophy” was anything but “quality leads to growth.” In reality, DeVry’s operating philosophy was to maximize enrollments at all costs and to run roughshod over any regulations or ethical boundaries (including the Company’s own code of ethics) that stood in the Company’s way. • Defendants lacked any reasonable basis by which to proclaim that fiscal 2010 would be a breakthrough year for DeVry. Defendants were well aware that increased scrutiny on the Company’s business practices threatened to expose Defendants’ fraud, compromise their ability to maintain their fraudulent scheme, and remove the artificial inflation from the price of DeVry stock. In short, DeVry’s best kept secret, its illegal compensation scheme, was in jeopardy of being exposed. • DeVry’s favorable enrollment trends were not the result of students being attracted to the value proposition of the Company’s educational offerings, but instead was the result of DeVry’s illegal recruiter compensation system extensively detailed herein. • DeVry’s increased expenses included additional illegal compensation paid to DeVry Admissions Advisors in direct violation of mandatory compensation restrictions. As the Company continued to experience significant growth in new enrollments, its Admissions Advisors necessarily saw increased variable compensation gains in direct violation of applicable regulations. • As a result of the foregoing, Defendants lacked a reasonable basis for their positive statements about the Company, the Company’s Class Period revenue and enrollment numbers, as well as DeVry’s future business prospects. 265. In response to the negative scrutiny surrounding the for-profit education industry, the price of DeVry common stock dropped $4.79 per share, or 6.45%, from a closing price of $74.25 on April 22, 2010, to close at $69.46 per share on April 23, 2010 and then fell and additional $4.01 per share, or 5.77%, to close at $65.45 on April 26, 2010. 266. On May 6, 2010, DeVry filed its quarterly report on Form 10-Q for the third quarter ended March 31, 2010, which confirmed the Company’s previously reported financial results and was signed by Gunst and Hamburger (the “Third Quarter 2010 10-Q”). The Third Quarter 2010 10Q contained the required SOX certifications signed by Gunst and Hamburger stating that the Form 10-Q did not include any material misrepresentations. Nevertheless, the Third Quarter 2010 10-Q - 106 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 110 of 159 PageID #:1381 did contain several false and misleading statements regarding DeVry’s financial results and the reasons behind enrollment growth. For example, it stated: For both the third quarter and first nine months of fiscal year 2010, revenues increased at fleVry’s respective Business, Technology and Management; Medical and Healthcare; and Other Educational Services segments as a result of continued growth in total student enrollments, improved student retention and tuition price increases. In addition, U.S. Education, which was acquired on September 18, 2008, and Fanor (DeVry Brasil), which was acquired on April 1, 2009, contributed to the revenue growth in the first nine months of fiscal year 2010. Professional Education segment revenues increased slightly during third quarter, but declined in the first nine months of fiscal year 2010 due to the impact of the economic downturn on the accounting and finance professions. Business, Technology and Management Business, Technology and Management segment revenues increased 28.6% to $334.6 million in the third quarter and rose 26.1% to $931.4 million for the first nine months of fiscal year 2010 as compared to the year-ago periods driven primarily by strong enrollment growth, improved retention and tuition price increases. The Business, Technology and Management segment is comprised solely of DeVry University. The two principal factors that influence revenues are enrollment and tuition rates. 267. The Third Quarter 2010 10-Q also provided enrollment data, which included the following “key trends”: at DeVry University, total undergraduate enrollment by term for summer 2008 to summer 2009 through spring 2009 to spring 2010 increased by between 21.9% and 25.6%. Likewise, new student enrollment increased for summer 2008 to summer 2009 through spring 2009 to spring 2010 by between 14.8% and 24.0% , and graduate coursetaker enrollment for July 2008 to July 2009 through March 2009 to March 2010 increased by between 12.3% and 16.5% per session. 16 268. Purporting to describe the reasons behind increased enrollments and financial performance, the Third Quarter 2010 10-Q continued: 16 Attached as Exhibit K are the relevant portions of the Third Quarter 2010 10-Q. - 107 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 111 of 159 PageID #:1382 Management believes the increased undergraduate student enrollments were most significantly impacted by DeVry’s strong track record of high-quality education and academic outcomes, continued strong demand for DeVry University’s online programs and improved retention of existing students. * * * DeVry’s Cost of Educational Services increased 20.3% to $214.3 million during the third quarter and grew 25.9% to $610.7 million for the first nine months of fiscal year 2010 as compared to the year-ago period . U.S. Education, which was acquired by DeVry on September 18, 2008, and DeVry Brasil, which was acquired on April 1, 2009 accounted for almost half of the increase in Cost of Educational Services during the first nine months of fiscal year 2010. For both the third quarter and first nine months of fiscal year 2010, cost increases were also incurred in support of expanding DeVry University online and onsite enrollments and operating a higher number of DeVry University locations as compared to the prior year. In addition, higher costs were incurred to support increasing student enrollments and the higher cost of medical clinical rotations for Ross University . * * * Student Services and Administrative Expense grew 21.9% to $168.1 million during the third quarter and increased 23.3% to $487.4 million in the first nine months of fiscal year 2010 as compared to the year-ago quarter . The fiscal year 2009 acquisitions of U.S. Education and DeVry Brasil accounted for nearly one-fourth of the increase in Student Services and Administrative Expense for the first nine months of fiscal year 2010. For both the third quarter and first nine months of fiscal year 2010, the balance of the increase in expenses primarily represented additional investments in advertising and recruiting to drive and support future growth in new student enrollments . 269. The statements referenced in ¶¶266-268 were materially false and misleading when made as they represented and/or omitted facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading, for reasons set forth in ¶158 above, and as evidenced by the factual detail contained throughout this Complaint. 270. On May 19, 2010, Defendant Hamburger participated at the Robert W. Baird Growth Stock Conference on behalf of the Company. Commenting on the “ biggest misunderstanding ” about the Company within the private sector, Hamburger described how the Company had the ability to demonstrate that it was not “too aggressive in [its] recruiting .” - 108 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 112 of 159 PageID #:1383 271. Commenting on demand trends for the undergraduate division at DeVry University, Gunst touted how they had been “spectacular ” and were the result of the Company’s “investments ... over the past three or four years, ” and stated: Yes, I mean our trends for new student enrollment obviously have been pretty spectacular for the past several terms. We have been reporting strong growth on top of strong growth from the prior year and exceeding our own internal expectations, quite frankly, I think largely due to the impact of a lot of the It starts with a investments we have been making over the past three or four years. high school program. Another reason why we believe that DeVry University undergrad is not as countercyclical as others is that we have got a big chunk of our enrollment that is tied to students graduating from high school continuing on in postsecondary. 272. The statements referenced in ¶270-271 were materially false and misleading when made as they represented and/or omitted facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading, for reasons set forth in ¶158 above, and as evidenced by the factual detail contained throughout this Complaint. In addition, the statements referenced in ¶270-271 were materially false and misleading when made because they represented and/or omitted adverse facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading. The true facts, which were known to or recklessly disregarded by each of the Defendants, in addition to those set forth in ¶158 above, were: . DeVry was too aggressive in its recruiting, paying its Admissions Advisors using the cover of its so-called TEACH values, in violation of federal law. DeVry’s strong enrollment trends over the past several terms were not the result of so-called internal investments, but instead were the result of the Company’s established improper, unethical and illegal compensation practices. . As a result of the foregoing, Defendants lacked a reasonable basis for their positive statements about the Company, the Company’s Class Period revenue and enrollment numbers, as well as DeVry’s future business prospects. - 109 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 113 of 159 PageID #:1384 273. On June 10, 2010, Senator Tom Harkin, chair of the U.S. Senate’s Health, Education, Labor and Pensions Committee, announced that he would be holding a series of hearings to examine federal spending at for-profit colleges. The press release provided in pertinent part: Senator Tom Harkin (D-IA), Chairman of the Health, Education, Labor and Pensions (HELP) Committee, today announced that he plans to hold a series of hearings to examine federal education spending at for-profit higher education institutions. The hearings will begin June 24th. “In the past two years we have made major new investments to expand federal financial aid,” said Harkin. “Pell Grants and student loans now provide more than $20 billion to for-profit higher education companies every year. We need to ensure for-profit colleges are working well to meet the needs of students and not just shareholders. We owe it to students and taxpayers to make sure these dollars are being well spent.” Between 1998 and 2008 the for-profit sector has grown from 550,000 students to 1.8 million, a 225 percent increase. Students at for-profit institutions are borrowing more, and more frequently, than their peers at non-profit schools, and according to the Department of Education, one in five students who left a for-profit college in 2007 defaulted on their loan within three years. The Committee will examine a broad range of issues related to the growing role of the for-profit higher education sector, including the scope and rapid growth of the federal investment in for-profit higher education and the corresponding opportunities and risks for students and taxpayers. Details on the first hearing will be available in the coming weeks. 274. On June 16, 2010, the DOE announced that it was proposing new tougher regulations on the for-profit education industry designed to protect college students and taxpayers from abusive or fraudulent practices. 275. On June 24, 2010, the United States Senate Committee on Health, Education, Labor, and Pensions (the “HELP Committee”) held a hearing on the for-profit education industry. As part of the hearing, the Committee released a report titled “Emerging Risk? An Overview of the Federal Investment in For-Profit Education.” 276. The report noted that “[e]vidence suggests that for-profit schools charge higher tuition than comparable public schools, spend a large share of revenues on expenses unrelated to teaching, - 110 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 114 of 159 PageID #:1385 experience high dropout rates, and, in some cases, employ abusive recruiting and debt-management practices.” The report further noted “mounting reports of questionable practices” at for-profit colleges. With regard to job-placement data provided by colleges in the for-profit education industry to prospective students, the report found that “there is no agreed-upon definition of how placement in a relevant field is calculated. For example, a restaurant dishwasher or even a janitor might be considered a ‘placement’ by a culinary school.” 277. As a result of these and similar statements calling into question the practices of for- profit schools, by the end of June 2010, DeVry’s stock was trading at $52.49, down 29% from its Class Period peak of $74.25 on April 22, 2010. 278. On July 1, 2010, the Chicago Tribune Company published an article entitled, “Senator critical of for-profit colleges; Durbin seeks more regulation for some school.” In the article, Senator Durbin discussed the need to for “legislation to strengthen regulation of for-profit schools” because the schools were leaving students with “worthless diplomas,” and “whopping levels of debt.” The article described how Senator Durbin specifically cited to large for-profit schools, including the University of Phoenix, Kaplan University and DeVry University. 279. On July 15, 2010, DeVry submitted responses to questions from the United States Senate Committee on Health, Education, Welfare and Pensions, which were raised by Senate Committee members regarding testimony given during the June 24, 2010 hearing on “Emerging Risk? An Overview of the Federal Investment in For-Profit Education.” 280. On July 23, 2010, the stock prices of for-profit colleges, including DeVry, rallied in response to an announcement that the U.S. government was relaxing its proposal governing access to federal financial aid. The price of DeVry common stock rose $7.78 per share, or 15.10%, from a - 111 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 115 of 159 PageID #:1386 closing price of $51.51 on July 22, 2010, to close at $59.29 per share on July 23, 2010, on unusually heavy trading volume. 281. On August 3, 2010, news began to leak into the market concerning the findings from an undercover operation conducted by the U.S. Government Accountability Office (“GAO”) on recruiting techniques used in the for-profit higher education industry. For example, on August 3, 2010, The New York Times published an article entitled “For-Profit Colleges Mislead Students, Report Finds,” stating in pertinent part, as follows: Undercover investigators posing as students interested in enrolling at 15 for-profit colleges found that recruiters at four of the colleges encouraged prospective students to lie on their financial aid applications – and all 15 misled potential students about their programs’ cost, quality and duration, or the average salary of graduates, according to a federal report. The report and its accompanying video are to be released publicly Wednesday by the Government Accountability Office, the auditing arm of Congress, at an oversight hearing on for-profit colleges by the Senate Committee on Health, Education Labor and Pensions. The report does not identify the colleges involved, but it includes both privately held and publicly traded institutions in Arizona, California, Florida, Illinois, Pennsylvania, Texas and Washington, D.C. According to the report, the colleges in question were chosen because they got nearly 90 percent of their revenues from federal aid, or they were in states that are among the top 10 recipients of Title IV money. The fast-growing for-profit education industry, which received more than $4 billion in federal grants and $20 billion in Department of Education loans last year, has become a source of concern, with many lawmakers suggesting that too much taxpayer money is being used to generate profits for the colleges, instead of providing students with a useful high-quality education. The report gave specific instances in which some colleges encouraged fraud. At one college in Texas, a recruiter encouraged the undercover investigator not to report $250,000 in savings, saying it was “not the government’s business.” At a Pennsylvania college, the financial representative told an undercover applicant who had reported a $250,000 inheritance that he should have answered “zero” when asked about money he had in savings – and then told him she would “correct” his form by reducing the reported assets to zero, a change she later confirmed by e-mail and voicemail. - 112 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 116 of 159 PageID #:1387 At a college in California, an undercover investigator was encouraged to list three nonexistent dependents on the financial aid application. In addition to the colleges that encouraged fraud, all the colleges made some deceptive statements. At one certificate program in Washington, for example, the admissions representative told the undercover applicant that barbers could earn $150,000 to $250,000 a year, when the vast majority earn less than $50,000 a year. And at an associate degree program in Florida, the report said, a prospective student was falsely told that the college was accredited by the same organization that accredits Harvard and the University of Florida. According to the report, courses in massage therapy and computer-aided drafting that cost $14,000 at a California for-profit college were presented as good values, when the same courses cost $520 at a local community college. Six colleges in four states told the undercover applicants that they could not speak with financial aid representatives or find out what grants and loans they were eligible for until they completed enrollment forms agreeing to become a student and paid a small application fee. And one Florida college owned by a publicly traded company told an undercover applicant that she needed to take a 50-question test, and answer 18 questions correctly, to be admitted – and then had a representative sit with her and coach her through the test. A representative at that college encouraged the applicant to sign an enrollment contract, while assuring her it was not legally binding. But in some instances, the report said, the applicants were given accurate and helpful information, about likely salaries and not taking out more loans than they needed. 282. As a result, on August 3, 2010, DeVry stock declined $2.26, or 4.15%, from a closing price of $54.50 per share on August 2, 2010, to a closing price of $52.24 per share on August 3, 2010. 283. On August 4, 2010, the GAO issued its report detailing its findings. At the request of Congress, the GAO undertook its investigation to determine if for-profit colleges engaged in fraudulent, deceptive or otherwise questionable marketing practices. The GAO’s report cited many instances of abuse in the sector, finding that many of the companies in the industry employed fraudulent and deceptive practices in their student recruitment, targeting students who used federal financial aid to pay for their schooling. The study was presented at a Senate education hearing held - 113 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 117 of 159 PageID #:1388 on August 4, 2010, as part of the ongoing government inquiry into the for-profit education sector. This was the second of the Senate’s hearings on the industry, and was entitled “For Profit Schools: The Student Recruitment Experience.” 284. On August 6, 2010, DeVry announced that it had received a request for information from the HELP Committee relating to the Committee’s ongoing hearings in connection with privatesector colleges receiving Title IV financial aid. Specifically, the request sought information to more accurately understand how DeVry’s institutions use federal resources, including how they recruit and enroll students, set program price or tuition, determine financial aid including private or institutional loans, track attendance, handle withdrawal of students and return of Title IV dollars and manage compliance with the requirement that no more than 90% of revenues come from Title IV dollars. In addition, the request also sought information concerning the number of students who complete or graduate from programs offered by DeVry’s institutions, how many of those students find new work in their educational area, the debt levels of students enrolling and completing programs and how DeVry tracks and manages the number of students who risk default within the cohort default rate window. 285. As a result, DeVry stock declined $3.13, or 6.14%, from a closing price of $50.96 on August 5, 2010, to a closing price of $47.83 on August 6, 2010, on a 108% increase in trading volume. Between August 3, 2010 – when news regarding the GAO report broke – and August 6, 2010, the stock fell by more than 12%: 286. On August 12, 2010, DeVry issued a press release reporting financial results for its fourth quarter 2010 and full-year ended June 30, 2010. The press release also disclosed the Company’s slowing enrollment results. DeVry University reported a 9.9% increase in new student enrollment and a 22.0% increase in total student enrollment compared to the prior year. Total - 114 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 118 of 159 PageID #:1389 graduate coursetakers, (including graduate coursetakers at KGSM) increased 17.4% for its May 2010 session, and 17.6% for its July 2010 session, while the total number of online undergraduate and graduate coursetakers increase 24.4% for July 2010. 287. Following issuance of the press release on August 12, 2010, after the market closed, DeVry hosted a conference call to discuss its financial results and operations. Gunst and Hamburger participated in the call on behalf of the Company. During the call, numerous false and misleading statements were made regarding DeVry’s financials and future business prospects that were designed to and did artificially inflate the Company’s stock price. For example, Hamburger discussed the regulatory scrutiny facing the Company, proposed rulemaking, and the HELP Committee’s activities, and made blatantly false statements concerning how DeVry’s Admissions Advisors were compensated, stating in part: Now let me make a few comments on the so-called incentive compensation proposals. I say so-called, as there seems to be a misperception that the current Safe Harbor allow for employment-based bonuses, and that the supposed rules would ban them. It is not so. Such payments are already prohibited. Now we support the Department’s efforts to refine regulations and to ensure Congress’ intent per the statute is carried out effectively. Consistent with current regulations, we don’t pay commissions or bonuses based on enrollment. We pay salaries to all of our employees, who also receive annual performance reviews and are rewarded on merit. 288. Continuing, Hamburger stated that “quantitative performance measurements should be permitted to play a least some part in the judgment that institutions make about base salary adjustments,” never disclosing that quantitative enrollment quotas were the only factor used to evaluate the Company’s Admissions Advisors. 289. As the call continued, Gunst discussed the Company’s financial results and touted increased enrollment, stating in part: - 115 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 119 of 159 PageID #:1390 The Business, Technology and Management segments had very strong results with total enrollment up 22%. As expected, new student enrollment has begun to moderate, but still up 10% versus the tough comparison in the prior year. * * * Revenue in the segment was up about 32% versus last year in the quarter and 28% for the fiscal year, driven by continued online expansion and strong on-site enrollments. Segment earnings which are, of course, pretax were up about 140% for the quarter and more than doubled for the year, excluding last year’s discrete items, driven primarily by improved operating leverage from the strong enrollment growth. 290. Commenting on the controls DeVry has in place to ensure that none of its admissions personnel are misrepresenting anything to students and how confident they are that those controls are preventing any such misrepresentations, Hamburger made numerous false statements: DeVry does have a very robust, multilayered compliance program. We’ve had that for years and decades. The details of it go far beyond the time that we have available on this call. Although we know our compliance program is very effective overall, we also know that exceptions can occur. That is true for any organization. So what is equally important is what we do when an error occurs or a problem occurs. The answer is we take immediate corrective action. We walk the walk and we talk the talk on that. Many examples, and we talk about that explicitly within DeVry as part of continuing to maintain and enhance our culture of accountability and integrity. An example, a couple -- several years ago we became aware of an issue at one campus that related to this. Once we investigated it, we promptly notify the Department of Education and terminated the employees that were responsible in that case. So we do the right thing, and we deal with it. And I think that is what any organization has to do. * * * So these things can happen, but the key is how you deal with that, and the key is how do you make sure you’ve got an overarching training and compliance program to ensure that it’s very much the exception and not the norm. 291. The statements referenced in ¶¶286-290 were materially false and misleading when made as they represented and/or omitted facts which then existed and disclosure of which was - 116 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 120 of 159 PageID #:1391 necessary to make the statements not false and/or misleading, for reasons set forth in ¶158 above, and as evidenced by the factual detail contained throughout this Complaint. In addition, the statements referenced in ¶¶286-290 were materially false and misleading when made because they represented and/or omitted adverse facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading. The true facts, which were known to or recklessly disregarded by each of the Defendants, in addition to those set forth in ¶158 above, were: • DeVry did pay commissions and bonuses based on enrollment, but used its’ TEACH criteria to conceal them. • Contrary to DeVry’s statements, DeVry’s Admissions Advisors were not reviewed and rewarded based on merit, but were instead reviewed solely based on the number of students enrolled. The so-called “quantitative performance measurements” DeVry purported to rely on when making base salary adjustments were nothing more than a pretext to disguise the fact the Admissions Advisors’ compensation was based solely on the number of enrollments attained. • Notwithstanding Defendants’ insinuation that predatory enrollment practices were only engaged in by rogue advisors at select campuses, in reality, Defendants created a systemically predatory business model at DeVry that directed advisors to prey on poor, uneducated and unsophisticated people through the use of high-pressure sales tactics, misrepresentations and psychological manipulation. Advisors were encouraged (and expected) by their supervisors to engage in these unethical and illegal practices. Further, if advisors did not meet their established enrollment quotas, which were achievable by engaging in these practices, saw their compensation decrease. Those who did meet or exceed their enrollment quotas were compensated with incentives in direct violation of Title IV. • As a result of the foregoing, Defendants lacked a reasonable basis for their positive statements about the Company, the Company’s Class Period revenue and enrollment numbers, as well as DeVry’s future business prospects. 292. Following the earnings announcement, DeVry common stock declined $2.60, or 5.74% per share, from a closing price of $45.31 on August 12, 2010, to a closing price of $42.71 per share on August 13, 2010. Although Defendants were reporting seemingly positive financial results, as news continued to come out concerning details of the government’s investigation and the - 117 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 121 of 159 PageID #:1392 anticipated repercussions from the investigation on DeVry’s business and prospects, DeVry stock continued to decline. 293. Despite these declines, the price of DeVry stock remained artificially inflated. Indeed, Defendants refused to reveal to the market the extent to which DeVry depended upon a blatantly illegal Admissions Advisor compensation scheme. Defendants, however, knew they would have to change DeVry’s illegal compensation practices in light of increased regulatory scrutiny. Because such changes would lead to dramatically decreased student enrollments, Defendants were well aware that DeVry’s financial performance was poised for significant declines. 294. On August 13, 2010, after the market closed, the DOE released data on student-loan repayment rates at the nation’s colleges and universities. The data showed that the repayment rates were 54% at public colleges and universities, 56% at private nonprofit institutions and 36% at forprofit colleges. The data showed that the repayment rates at DeVry’s schools were just 38%. In addition, the DOE proposed new regulations for programs to continue to be eligible to receive federal financial aid. The tests for eligibility would be based on repayment rates and debt-to-income loads. 295. On this news, the price of DeVry stock decreased an additional $3.74, or 8.76%, from a closing price of $42.71 on August 13, 2010, to a closing price of $38.97 on August 16, 2010, the next trading day, on a 234% increase in trading volume. 296. Also on August 13, 2010, Sterne Agee published an analyst report discussing the Company’s fourth quarter financial results and pointed to the slowdown in new undergraduate student enrollment at DeVry University, which only posted a 10% increase compared to a 24% increase in the previous quarter. - 118 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 122 of 159 PageID #:1393 297. On August 25, 2010, DeVry filed its annual financial report on Form 10-K for the year ending June 30, 2010. The financial results reported in the Form 10-K were substantially similar to those reported in the Company’s prior press releases. The Form 10-K was signed by Gunst and Hamburger and contained required SOX certifications sign by Gunst and Hamburger stating that the Form 10-K did not include any material misrepresentations. Nevertheless, the Form 10-K did contain several false and misleading statements regarding DeVry’s financials and future business prospects, including the following statements: Total undergraduate enrollment in summer 2010 reached a record high of 68,290 students, an increase of 22.0% compared to 55,979 in the previous summer. There were 21,165 coursetakers for the July 2010 session in DeVry University’s graduate programs, including its Keller Graduate School of Management, representing an increase of 17.6% over the prior year. Coursetaker enrollment in DeVry University online program offerings in summer 2010 was 70,088, an increase of 24.4% over the prior year . The term coursetaker refers to the number of courses taken by a student. Thus, one student taking two courses is counted as two coursetakers. 298. Discussing student recruiting and admissions, the annual report falsely omitted that DeVry’s compensation practices for Admissions Advisors violated applicable regulations: Extensive and complex regulations in the United States and Canada govern all the government grant, loan, and work study programs in which DeVry University, Ross University, Chamberlain College of Nursing, Carrington College and Carrington College California and their respective students participate. DeVry must comply with many rules and standards, including maximum student loan default rates, limits on the proportion of its revenue that can be derived from federal aid programs, prohibitions on certain types of incentive payments to student recruiters and financial aid officers , standards of financial responsibility, and administrative capability requirements. Like any other educational institution, DeVry’s administration of these programs is periodically reviewed by various regulatory agencies and is subject to audit or investigation by other governmental authorities. Any violation could be the basis for penalties or other disciplinary action, including initiation of a suspension, limitation or termination proceeding. Previous Department of Education and state regulatory agency program reviews have not resulted in significant findings or adjustments against DeVry. If a proceeding were initiated and caused the Department of Education to substantially curtail DeVry’s participation in government grant or loan programs, DeVry’s enrollments, revenues and accounts receivable could be all adversely affected. - 119 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 123 of 159 PageID #:1394 299. Tying revenue growth to enrollment, the Form 10-K continued: Total consolidated revenues for fiscal 2010 of $1,915.2 million increased $453.7 million, or 31.0%, as compared to last year. Revenues increased within all four of and DeVry’s business segments as a result of continued enrollment growth improved student retention. In addition, Carrington, which was acquired on September 18, 2008, and DeVry Brasil, which was acquired on April 1, 2009, contributed $101.6 million to the revenue growth in fiscal year 2010. Professional Education segment revenues were down during the first half, but increased during the second half to end up nearly 1% for fiscal year 2010. Business, Technology and Management During fiscal year 2010, Business, Technology and Management segment revenues increased by 27.7% to $1,263.6 million as compared to fiscal year 2009 driven primarily by strong enrollment growth and improved retention. 300. The Form 10-K for the year ending June 30, 2010 also provided enrollment data, which included the following “key trends”: at DeVry University, total undergraduate enrollment by term for summer 2008 to summer 2009 through summer 2009 to summer 2010 increased by between 21.9% and 22.0% . Likewise, new student enrollment increased for summer 2008 to summer 2009 through summer 2009 to summer 2010 by between 14.8% and 9.9%, and graduate coursetaker enrollment for July 2008 to July 2009 through July 2009 to July 2010 increased by between 12.3% and 17.7% per session . 17 301. The statements referenced in ¶¶297-300 were materially false and misleading when made as they represented and/or omitted facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading, for reasons set forth in ¶158 above, and as evidenced by the factual detail contained throughout this Complaint. In addition, the statements referenced in ¶¶297-300 were materially false and misleading when made because they represented and/or omitted adverse facts which then existed and disclosure of which was necessary 17 Attached as Exhibit L are the relevant portions of the 10-K for the year ending June 30, 2010. - 120 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 124 of 159 PageID #:1395 to make the statements not false and/or misleading. The true facts, which were known to or recklessly disregarded by each of the Defendants, in addition to those set forth in ¶158 above, were: When addressing regulations governing compensation to student recruiters, DeVry failed to inform the market that the Company made incentive payments to its Admissions Advisors in direct violation of Title IV. . 302. As a result of the foregoing, Defendants lacked a reasonable basis for their positive statements about the Company, the Company’s Class Period revenue and enrollment numbers, as well as DeVry’s future business prospects. On October 26, 2010, DeVry issued a press release announcing its first quarter ended September 30, 2010. The Company reported a 34% increase in net income to $74 million, a 21% increase in revenue to $521 million, and a 36% increase in diluted earnings per share to $1.03. The press release further stated, in part: DeVry University expects to report a modest decline in new undergraduate student enrollments and growth in the mid-teens for total students. Keller Graduate School . In believes that total coursetaker enrollment will be similar to previous sessions the fall, Carrington expects to report a decrease in new student enrollments in the mid-single digits and a decrease in total students in the low-single digits . Chamberlain College of Nursing continues to see strong demand for its nursing programs and expects to report continued strong growth rates. “Our growth and diversification strategy continues to serve us well as we navigate these uncertain economic times ,” said Hamburger. “We remain confident that our investments in academic quality and student services will enable us to achieve our long-term performance goals this year and beyond.” 303. Following issuance of the press release on October 26, 2010, after the market closed, DeVry hosted a conference call to discuss its first quarter 2010 financial results. Gunst and Hamburger participated in the call on behalf of the Company. During the call, Hamburger misled the market, stating the Company was not planning any significant changes: And concurrent with working with the Department, we also have teams developing strategies for where we might need to make adjustments based on the new regulations, depending on how they evolve. However, we aren’t making large operational changes in anticipation of the new rules . Part of the reason for this is that DeVry has always been focused on quality, even though that has meant slower growth sometimes. - 121 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 125 of 159 PageID #:1396 304. Discussing enrollment trends, Gunst stated, in part: We will report fall enrollment for DeVry University in December, and while we expect Keller to maintain this trend, we expect to report a modest decline in new student enrollment for undergraduate students in this period . This is driven by continuing tough comps , with fall 2009 growth of 19.4% on top of growth in fall 2008 of 19.7%. Assuming a modest decline this fall, new student enrollment would grow at a compound annual rate of 11% to 12% over the past three years. It’s also important to note that the new student enrollment will still be near record levels this term. During the recent period, we’ve seen decreased volume of higher quality inquiry flow coupled with lower conversion. One potential factor could be the difficult and uncertain external economic environment. Another factor contributing to this is that we are below the number of admission advisors we’d like to employ to serve our new and prospective students. We’re actively hiring advisors to ensure we’re meeting those students’ needs . * We still believe the supply/demand relationship and value proposition for our programs remains strong over the long-term and see no evidence that this deceleration is a long-term trend . 305. As the call continued, Hamburger stated that the Company did not see declining enrollments “as a long-term trend .” Continuing, Hamburger stated, “So we do think that we can continue to follow our longer-term what we’ve been looking for of mid to high single digit new student enrollment growth .” Discussing the Company’s newfound shortfall in Admissions Advisors, Hamburger downplayed the issue and omitted any mention of the new non-enrollment based compensation plan the Company was putting into place, instead stating: Yes, again, really an operational management challenge I would say that we have I think good plans in place to turn that around. And we just got a little bit behind the ball on filling some open positions, and that left us with less ability to follow-up on some of this new student inquiries that we did receive than we should have . And that led to a little bit lower conversion rate. 306. As the call continued, Hamburger was asked about incentive compensation policies across DeVry’s schools and whether the number of students signed up was currently part of the - 122 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 126 of 159 PageID #:1397 formula in any sense, and whether the Company would think about changing that based on proposed rules. In response, Hamburger made it clear he was aware of the limits on incentive compensation, but also directly misled the market, stating: Well, thanks for asking that because that gives me a great opportunity to clarify in case anybody thinks that we pay a bonus or an incentive payment to our admissions advisors. The answer is no, we don’t. We pay a base salary. And we expect to continue to pay them a base salary ; I don’t think they’re going to work for free. So no, we don’t -- we do not pay incentives or bonuses. And that’s one of the things I think is so unfortunate about some of the reporting that’s out there -- again, based on anecdotes and stories and not based on facts. The fact is that incentive compensation is already banned, has been since 1992 . And so, no, we don’t -- I mean, well, there could be changes; we may need to make changes in our evaluation processes, depending on the rules that are forthcoming, but it won’t be like we’re going from a situation where before, you were paying a commission and after, you’re not, and you have to make this massive adjustment. That’s not the case . 307. When asked to clarify whether the salary for Admissions Advisors was “impacted or has been by success in signing up students,” Hamburger misleadingly stated: Yes. We do a performance evaluation for admissions advisors just like we do for any other employee. And just like we do for any other employee, we look at the effectiveness of that person in their job. And since a recruiter’s job is to recruit, we certainly do take into account, did they recruit any students? And that is a consideration, which is compliant with the statute and the regulations . 308. Later in the call, Hamburger reiterated his denial that the Company paid improper incentive compensation, stating, in part: Yes, the incentive -- the so-called incentive comp. I call it so-called because it’s not like we’re paying incentive comp now and suddenly can’t do it. We don’t pay incentive comp now . 309. In response to Defendants’ false and misleading statements, the price of DeVry common stock increased $3.01 per share, or 7%, from a closing price of $42.74 on October 26, 2010, to close at $45.75 per share on October 27, 2010. - 123 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 127 of 159 PageID #:1398 310. On November 4, 2010, DeVry filed its quarterly report on Form 10-Q for the quarter ended September 30, 2010, which confirmed the Company’s previously announced financial results and was signed by Gunst and Hamburger (the “First Quarter 2011 10-Q”). The First Quarter 2010 10-Q contained the required SOX certifications signed by Gunst and Hamburger stating that the Form 10-Q did not include any material misrepresentations. Despite that, the quarterly report included numerous false and misleading statements regarding DeVry’s financial performance and future business prospects, which were tied to student enrollment, including the following: Total consolidated revenues for the first quarter of fiscal year 2011 of $521.4 million increased $90.3 million, or 21.0%, as compared to the year-ago quarter. Revenues increased within all four of DeVry’s business segments as a result of growth in total student enrollments , improved student retention and tuition price increases. Business, Technology and Management Business, Technology and Management segment revenues increased 24.5% to $352.9 million as compared to the year-ago period driven primarily by strong enrollment growth , improved retention and tuition price increases. The Business, Technology and Management segment is comprised solely of DeVry University. 311. Despite omitting how DeVry achieved its enrollment and financial results by utilizing an illegal compensation scheme for its Admissions Advisors, or that the Company would be abandoning that illegal scheme, the First Quarter 2011 10-Q did provide detailed enrollment data, which included the following “key trends”: at DeVry University, total undergraduate enrollment by term for fall 2008 to fall 2009 through summer 2009 to summer 2010 increased between 22.7% and 22.0% . Likewise, new student enrollment increased for fall 2008 to fall 2009 through summer 2009 to summer 2010 by between 19.4% and 9.9%, and graduate coursetaker enrollment - 124 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 128 of 159 PageID #:1399 for July 2009 to July 2010 through September 2009 to September 2010 increased by between 17.6% and 14.1% per session . 18 312. In furtherance of Defendants’ fraud, the First Quarter 2011 10-Q purported to describe the reasons behind DeVry’s increased enrollments and financial performance, stating in part: Management believes the increased undergraduate student enrollments were most significantly impacted by DeVry’s strong track record of high-quality education and academic outcomes, graduate employment outcomes, continued strong demand for DeVry University’s online programs and improved retention of existing students. Management believes efforts to enhance the Keller Graduate School of Management brand awareness through improved messaging have produced positive graduate enrollment results. Management expects that DeVry University undergraduate new student growth will decelerate resulting in a modest decline in new student enrollments for the upcoming fall 2010 enrollment period. This is being driven by overlapping high new student growth rates in prior years; decreasing volume of high quality inquiry flow; and economic uncertainties. However, management expects that DeVry University total student growth for the fall enrollment period will be in the mid-tohigh teens, benefiting from continued improvements in student persistence. * DeVry’s Cost of Educational Services increased 16.1% to $228.1 million during the first quarter of fiscal year 2011 as compared to the year-ago quarter . Cost increases were incurred in support of expanding DeVry University online and onsite enrollments and operating a higher number of DeVry University locations as compared to the prior year. Also, cost increases were incurred for the operation of the new Chamberlain campuses in Chicago and Arlington, Virginia, which began offering programs in July 2010 and to support growing online student enrollments . * Student Services and Administrative Expense grew 16.9% to $181.5 million during the first quarter of fiscal year 2011 as compared to the year-ago quarter . The advertising and increase in expenses represented additional investments in recruiting to drive and support future growth in new student enrollments . 18 Attached as Exhibit M are the relevant portions of the First Quarter 2011 10-Q. - 125 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 129 of 159 PageID #:1400 313. The statements referenced in ¶¶302-308, 310-312 were materially false and misleading when made as they represented and/or omitted facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading, for reasons set forth in ¶158 above, and as evidenced by the factual detail contained throughout this Complaint. In addition, the statements referenced in ¶¶302-308, 310-312 were materially false and misleading when made because they represented and/or omitted adverse facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading. The true facts, which were known to or recklessly disregarded by each of the Defendants, in addition to those set forth in ¶158 above, were: . DeVry falsely denied that it had ever paid incentive compensation to its Admissions Advisors. As evidenced by the factual detail provided by the CWs, including CW 1, CW 2, CW 3, CW 4, CW 5, CW 6, CW 7, CW 8, CW 10, CW 11, CW 13, CW 16, CW 17, CW 18, CW 19, CW 21 and CW 24, DeVry consistently paid incentive compensation to its Admissions Advisors who saw their compensation adjusted downward if they did not meet their established enrollment quotas, or adjusted upward, in the form of bonuses or incentive compensation, when they exceeded their enrollment quotas in direct violation of Title IV. DeVry falsely denied making operational changes in response to new regulations. The truth is that DeVry instituted a new compensation policy for its Admissions Advisors known internally as the New Regulatory World, which changed the compensation structure so that Admissions Advisors were no longer compensated based on the number of enrollments they achieved, as evidenced by the factual detail provided by CW 1, CW 4, CW 5, CW 16, CW 18, CW 19, CW 21, CW 23, CW 24 and CW 26. DeVry failed to disclose to the market that the Company was “below the number of admissions advisors” it liked to employ because many Admissions Advisors left the Company once they were informed they were no longer being paid incentive compensation, eliminating the opportunity for Admissions Advisors to earn higher income, and that their salaries had been lowered under the New Regulatory World. Information concerning Admissions Advisors leaving the Company after learning of the New Regulatory World was provided by CWs, including CW 5, CW 9, CW 18 and CW 25. . DeVry omitted to inform the market that decline in undergraduate enrollments was a result of the New Regulatory World which eliminated incentives for Admissions Advisors to engage in predatory recruiting practices and changed compensation - 126 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 130 of 159 PageID #:1401 policies so that Admissions Advisors were no longer compensated on the number of students enrolled. Thus, DeVry continued to attempt to conceal the risk that its enrollment would continue to decline as a result of the elimination of illegal compensation. . 314. As a result of the foregoing, Defendants lacked a reasonable basis for their positive statements about the Company, the Company’s Class Period revenue and enrollment numbers, as well as DeVry’s future business prospects. On December 7, 2010, DeVry issued a press release announcing its fall 2010 enrollment at DeVry University, which included a 4.7% decline in new student enrollment. The press release also stated: “In the coming years, the strong demand for quality education will continue to grow in the United States and around the world. DeVry provides a key part of the solution by providing capacity and access so our students can achieve their educational and career goals,” said Daniel Hamburger, president and chief executive officer of DeVry Inc. “ While we experienced lower demand at some of our colleges during this enrollment period, we remain well-positioned through our diverse family of schools and programs should these trends continue. We have strategies in place to address areas where we can improve and remain confident in our ability to meet our long term performance goals .” 315. On January 25, 2011, DeVry issued a press release announcing its second quarter ended December 31, 2011. The Company again reported a 4.7% decrease in DeVry’s new undergraduate enrollment. The Company also reported that revenues increased 17% to $551 million, net income increased 22% to $89 million and diluted earnings per share increased 25% to $1.25. The press release further stated, in part: “Despite some near-term enrollment challenges that we are actively managing, we executed well against our strategy in the first half of fiscal 2011 ,” said Hamburger. “I am confident our diversification strategy will serve us well in the second half of the year and beyond, as we continue to help our students achieve their career aspirations.” 316. Following the issuance of the press release on January 25, 2011, DeVry hosted a conference call to discuss its financial results and operations. Gunst and Hamburger participated in the call on behalf of the Company. During the call, numerous false and misleading statements were - 127 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 131 of 159 PageID #:1402 made regarding DeVry’s financials and future business prospects that were designed to and did artificially inflate the Company’s stock price. For example, Hamburger stated, in part: So as we look forward to 2011, we remain focused on executing our growth plans with continued emphasis on our diversification strategy. Despite the softening new student enrollment that we reported in our fall term, our diversified family of schools will continue to be a real strength for us, and this diversification concept is directly relevant to how we’re managing in this environment . A number of you have asked us about the declines in new student enrollment. So let me try to provide some color on that. It’s important to keep in mind that there’s no single explanation. Several factors affect different schools in different ways, ranging from internal execution to external market dynamics. Carrington Colleges, for example, experienced a decline in fall enrollment because of how we managed our name change and other process issues that we’re working through, as well as some external factors. DeVry University undergraduate program saw some slowing that’s more tied to inquiry flow in the market in general. However, there are other schools within our diverse offerings, like Chamberlain, Becker, DeVry Brasil and Keller, where we continue to see growing demand. And so our diversification strategy positions us to achieve consistent performance throughout various economic or programmatic cycles, and to create value in good times and bad. 317. As the call continued, Gunst commented on the DeVry’s slowing of enrollment growth and stated, in pertinent part; While enrollment growth is slowing due to the external challenges and tough yearover-year comps, we still believe the supply-demand relationship and value proposition for our programs remains strong over the long-term and see no evidence of this deceleration as a long-term trend. 318. When asked to give his thoughts “around compensation structured for enrollment advisors,” Hamburger stated, in part: Well, compensation structures for enrollment advisors are a base salary. And I want to be very clear that DeVry -- and when I say DeVry without University, that means DeVry, all of DeVry -- DeVry pays a base salary . That means all the schools of DeVry that are covered Title IV employees . . . . But DeVry schools, like we’re talking about here, pay a base salary to enrollment advisors and financial aid professionals. And so a lot of this talk about incentive compensation is -- there’s a lot of misunderstanding. A lot of people think that suddenly incentive compensation is banned, and that’s not the case. It’s been banned since 1992. And so what the concern that many, many schools have around the compensation regulations -- and of course, those apply to all schools, - 128 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 132 of 159 PageID #:1403 public sector, private sector like DeVry or independent schools, for that matter -- is that it makes it very difficult to manage and it treats your base salary as though it were incentive compensation as well. So you can’t do performance management of somebody even in their annual performance review, directly or indirectly, based on how they do their job. And we are very -- many schools, all schools, are concerned about the potential litigation risk that that could create for colleges and universities. 319. When directly asked if the Company was planning for changes to its compensation structure for enrollment advisors, “recognizing that you are only paying base salaries,” Hamburger omitted critical facts when he responded as follows: Nothing that you would be able to model or see. I mean, there’s always management changes. There are things that we’re looking at in our performance management system. We will certainly do everything we need to do to ensure that we are compliant, as we always strive to be, with all rules and laws, but nothing that would be significant or that would affect your model . 320. When asked to provide an update on staffing levels for Admissions Advisors, Hamburger stated, in relevant part: [WJe are pretty much in the same situation there. It’s as much to do with allocation of resources to the right place. We were over here, we were under there, this team versus that team. 321. In response to Defendants’ false and misleading statements, the price of DeVry common stock increased $5.98 per share, or 12.6%, from a closing price of $47.38 on January 25, 2011 to close at $53.36 per share on January 26, 2011. 322. On February 4, 2011, DeVry filed its quarterly report on Form 10-Q for the quarter ended December 31, 2010, which confirmed the Company’s previously announced financial results and was signed by Gunst and Hamburger (the “Second Quarter 2011 10-Q”). The Second Quarter 2011 10-Q contained the required SOX certifications signed by Gunst and Hamburger stating that the Form 10-Q did not include any material misrepresentations. Despite that, the quarterly report included numerous false and misleading statements regarding DeVry’s financial performance and future business prospects, which were tied to student enrollment, including the following: - 129 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 133 of 159 PageID #:1404 Total consolidated revenues for the second quarter of fiscal year 2011 of $551.5 million increased $78.5 million, or 16.6%, as compared to the year-ago quarter. For the first six months of fiscal year 2011, total consolidated revenues increased 18.7% to $1,072.9 million as compared to the year-ago period. For both the second quarter and first six months of fiscal year 2011, revenues increased within all four of DeVry’s business segments as a result of growth in total student enrollments , improved student retention and tuition price increases. Business, Technology and Management Business, Technology and Management segment revenues increased 18.4% to $370.7 million in the second quarter and rose 21.3% to $723.7 million for the first six months of fiscal year 2011 as compared to the respective year-ago periods driven primarily by growth in total student enrollments , improved retention and tuition price increases. The Business, Technology and Management segment is comprised solely of DeVry University. 323. Despite omitting how DeVry achieved its enrollment and financial results by utilizing an illegal compensation scheme for its Admissions Advisors, or that the Company would be abandoning that illegal scheme, the Second Quarter 2011 10-Q did provide detailed enrollment data, which included the following “key trends”: at DeVry University, total undergraduate enrollment by term for spring 2009 to spring 2010 through fall 2009 to fall 2010 increased between 25.6% and 14.9% . Likewise, new student enrollment increased for spring 2009 to spring 2010 by 24%, but decreased 4.7% from fall 2009 to fall 2010, and graduate coursetaker enrollment for July 2009 to July 2010 through November 2009 to November 2010 increased by between 17.6% and 11.9% per session . 19 324. In furtherance of Defendants’ fraud, the Second Quarter 2011 10-Q purported to describe the reasons behind DeVry’s increased enrollments and financial performance, stating in part: Management believes the increased undergraduate total student enrollments were most significantly impacted by DeVry’s strong track record of high-quality 19 Attached as Exhibit N are the relevant portions of the Second Quarter 2011 10-Q. - 130 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 134 of 159 PageID #:1405 education, academic and graduate employment outcomes, and improved retention of existing students. Management believes the decrease in undergraduate new student enrollments was the result of decreasing volume of high quality inquiry flow, economic uncertainties, and overlapping high new student growth rates in prior years. Management believes efforts to enhance the Keller Graduate School of Management brand awareness through improved messaging have helped produce positive graduate enrollment results. * * * DeVry’s Cost of Educational Services increased 15.0% to $229.9 million during the second quarter and grew 15.5% to $458.0 million for the first six months of fiscal year 2011 as compared to the respective year-ago periods . Cost increases were incurred in support of expanding DeVry University online and onsite total student enrollments and operating a higher number of DeVry University locations as compared to the prior year. Also, cost increases were incurred for the operation of the new Chamberlain campuses in Chicago and Arlington, Virginia, which began offering programs in July 2010, and to support growing online student enrollments . Cost increases were incurred at Carrington associated with operating a higher number of locations as compared to the prior year and increased hiring of career services employees. * Student Services and Administrative Expense grew 13.3% to $186.0 million during the second quarter and increased 15.1% to $367.5 million during the first six months of fiscal year 2011 as compared to the respective year-ago periods . The advertising and increase in expenses represented additional investments in . recruiting to drive and support future growth in new student enrollments 325. The statements referenced in ¶¶314-320, 322-324 were materially false and misleading when made as they represented and/or omitted facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading, for reasons set forth in ¶¶158 and 313 above, and as evidenced by the factual detail contained throughout this Complaint. In addition, the statements referenced in ¶¶314-320, 322-324 were materially false and misleading when made because they represented and/or omitted adverse facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading. The true facts, which were known to or recklessly disregarded by each of the Defendants, in addition to those set forth in ¶¶158 and 313 above, were: - 131 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 135 of 159 PageID #:1406 . The decline in DeVry’s enrollment was not due to “internal execution,” “external market dynamics,” or “inquiry flow” in the market in general.” Instead, declining enrollments was a result of DeVry’s inability to continue to illegally compensate its Admissions Advisors. Far from being “nothing that would be significant,” DeVry’s abandonment of its illegal compensation policies in favor of the New Regulatory World was a drastic and significant change that materially impacted DeVry’s enrollments. Thus, Defendants continued to conceal the risk that DeVry’s enrollments would continue to decrease as the effects of no longer being able to illegally compensate its Admissions Advisors mounted. . 326. As a result of the foregoing, Defendants lacked a reasonable basis for their positive statements about the Company, the Company’s Class Period revenue and enrollment numbers, as well as DeVry’s future business prospects. On February 16, 2011, Gunst and Hamburger participated on behalf of DeVry in Deutsche Bank’s small mid-cap conference. During the conference, Gunst and Hamburger made numerous false and misleading statements regarding DeVry’s financials and future business prospects that were designed to and did artificially inflate the Company’s stock price. For example, when speaking about the impact of the regulatory environment on DeVry, Gunst stated: We have programs in place to make sure that we’re complying with our regulations and are always focused in on serving the students. * But as I said, we’ve had a strong culture of compliance and that puts us in a good position so that, as a regular course, we’re making sure that everything we do is consistent with regulations that are put forth . And by having a diversified portfolio across the different segments that I just walked you through, that helps in terms of our ability to mitigate whatever risks that could come forth from regulation. 327. The statements referenced in ¶326 were materially false and misleading when made as they represented and/or omitted facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading, for reasons set forth in ¶¶158 and 313 above, and as evidenced by the factual detail contained throughout this Complaint. In addition, the statements referenced in ¶326 were materially false and misleading when made because they represented and/or - 132 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 136 of 159 PageID #:1407 omitted adverse facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading. The true facts, which were known to or recklessly disregarded by each of the Defendants, in addition to those set forth in ¶¶158 and 313 above, were: Contrary to Defendants’ statements, DeVry did not have a strong culture of compliance in place for “many, many years.” To the contrary, DeVry utilized its pretextual TEACH values to obfuscate its illegal compensation policies. Moreover, it had begun rolling out New Regulatory World, planning to begin full compliance with government regulations prohibiting incentive compensation in June 2011. . 328. As a result of the foregoing, Defendants lacked a reasonable basis for their positive statements about the Company, the Company’s Class Period revenue and enrollment numbers, as well as DeVry’s future business prospects. On April 26, 2011, DeVry issued a press release announcing its financial results for the third quarter ended March 31, 2011. The Company reported a 15.4% decline in new undergraduate enrollment, and a total student enrollment increase of 5.9%. The press release also stated, in relevant part: “Our diversification strategy and focus on enhancing academic quality to support long term growth continue to serve us well,” said Daniel Hamburger, DeVry’s president and chief executive officer. “ Total enrollment growth across our family of degree-granting schools was 7.6 percent in the spring . While Carrington and DeVry University undergraduate new student enrollments experienced softness during this period , strong growth within Chamberlain, Keller and DeVry Brasil helped to offset the weakness. This demonstrates the value of our diversification strategy and allows DeVry to continue to make investments in the quality of its academic programs and services.” 329. Following the issuance of the press release on April 26, 2011, DeVry hosted a conference call to discuss its financial results and operations. Gunst and Hamburger participated in the call on behalf of the Company. During the call, numerous false and misleading statements were made regarding DeVry’s financials and future business prospects that were designed to and did artificially inflate the Company’s stock price. For example, Gunst stated, in part: So new enrollment growth is slowing, and that was to be expected after achieving nine consecutive semesters with growth of 10% or more. And while we’re not totally happy with these results, and there are broader external factors at play here, - 133 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 137 of 159 PageID #:1408 we believe that supply/demand relationship and the value proposition of our programs at DeVry University, undergraduate and graduate, remain strong over the long-term . 330. During the question and answer portion of the call, the Company was asked about where it was on changing incentive compensation to “fit with the new regulations” and what impact that would have on enrollment trends going forward. In response, Hamburger misleadingly stated: Of course, when it comes to compensation regulations, we have been compliant, we are compliant and we will continue to be compliant with the regulations in that area . So we do not pay bonus or commission or anything like that today, and I’m not trying to tell you anything that you don’t know. But I know there’s just been a lot of misunderstandings and misinformation out there. So just take the opportunity to clarify that. But we will be making some changes to our performance-management systems and processes in the areas that are covered under the Title IV regulations. And that could have some distractions for our folks. We do have people working on changes, so that certainly could be one of the factors that are included when I say internal factors earlier. But to this point, I would [not] see that as a major driver, but it’s a factor. And we’ll just have to see where we go in the future. 331. In response to Defendants’ false and misleading statements, the price of DeVry common stock increased $3.61 per share, or 7.2%, from a closing price of $50.09 on April 26, 2011 to close at $53.70 per share on April 27, 2011. 332. On May 5, 2011, DeVry filed its quarterly report on Form 10-Q for the quarter ended March 31, 2011, which confirmed the Company’s previously announced financial results and was signed by Gunst and Hamburger (the “Third Quarter 2011 10-Q”). The Third Quarter 2011 10-Q contained the required SOX certifications signed by Gunst and Hamburger stating that the Form 10Q did not include any material misrepresentations. Despite that, the quarterly report included numerous false and misleading statements regarding DeVry’s financial performance and future business prospects, which were tied to student enrollment, including the following: - 134 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 138 of 159 PageID #:1409 Total consolidated revenues for the third quarter of fiscal year 2011 of $562.7 million increased $58.3 million, or 11.6%, as compared to the year-ago quarter. For the first nine months of fiscal year 2011, total consolidated revenues increased 16.1% to $1,635.6 million as compared to the year-ago period. For both the third quarter and first nine months of fiscal year 2011, revenues increased within all four of DeVry’s business segments as a result of growth in total student enrollments , improved student retention and tuition price increases. Business, Technology and Management Business, Technology and Management segment revenues increased 13.2% to $378.7 million in the third quarter and rose 18.4% to $1,102.3 million for the first nine months of fiscal year 2011 as compared to the respective year-ago periods driven primarily by growth in total student enrollments , tuition price increases, and improved student retention on a year to date basis. The Business, Technology and Management segment is comprised solely of DeVry University. 333. Despite omitting how DeVry achieved its enrollment and financial results by utilizing an illegal compensation scheme for its Admissions Advisors, or that the Company would be abandoning that illegal scheme, the Third Quarter 2011 10-Q did provide detailed enrollment data, which included the following “key trends”: at DeVry University, total undergraduate enrollment by term for summer 2009 to summer 2010 through spring 2010 to spring 2010 increased between 22.0% and 5.9% . Likewise, new student enrollment increased for summer 2009 to summer 2010 by 9.9%, but decreased 15.4.7% from spring 2010 to spring 2011, and graduate coursetaker enrollment for July 2009 to July 2010 through March 2010 to March 2011 increased by between 17.6% and 9.2% per session .20 334. In furtherance of Defendants’ fraud, the Third Quarter 2011 10-Q purported to describe the reasons behind DeVry’s increased enrollments and financial performance, stating in part: Management believes the increased undergraduate total student enrollments were most significantly impacted by DeVry’s strong track record of high-quality 20 Attached as Exhibit O are the relevant portions of the Third Quarter 2011 10-Q. - 135 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 139 of 159 PageID #:1410 education, academic and graduate employment outcomes, and improved retention of existing students on a year to date basis. Management believes the decrease in undergraduate new student enrollments was the result of decreasing volume of high quality inquiry flow, economic uncertainties, and overlapping high new student growth rates in prior years . Management believes efforts to enhance the Keller Graduate School of Management brand awareness through improved messaging have helped produce positive graduate enrollment results . * DeVry’s Cost of Educational Services increased 8.7% to $232.9 million during the third quarter and grew 13.1% to $690.9 million for the first nine months of fiscal year 2011 as compared to the respective year-ago periods. Cost increases were incurred in support of expanding DeVry University online and onsite total student enrollments and operating a higher number of DeVry University locations as compared to the prior year. Also, cost increases were incurred for the operation of the new Chamberlain campuses in Chicago, Arlington, Virginia, and Houston, Texas, and to support growing online student enrollments . * Student Services and Administrative Expense grew 14.6% to $192.6 million during the third quarter and increased 14.9% to $560.1 million during the first nine months of fiscal year 2011 as compared to the respective year-ago periods. The advertising and increase in expenses represented additional investments in . recruiting to drive and support future growth in new student enrollments 335. The statements referenced in ¶¶328-330, 332-336 were materially false and misleading when made as they represented and/or omitted facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading, for reasons set forth in ¶¶158 and 313 above, and as evidenced by the factual detail contained throughout this Complaint. In addition, the statements referenced in ¶¶328-330, 332-336 were materially false and misleading when made because they represented and/or omitted adverse facts which then existed and disclosure of which was necessary to make the statements not false and/or misleading. The true facts, which were known to or recklessly disregarded by each of the Defendants, in addition to those set forth in ¶¶158 and 313 above, were: - 136 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 140 of 159 PageID #:1411 • DeVry failed to inform the market that the “broader external factors” at play in slowing enrollment growth included its inability to continue pay incentive compensation to its Admissions Advisors under the New Regulatory World. • DeVry had not been compliant with compensation regulations and had been paying bonuses and commissions to the Company’s Admissions Advisors prior to government scrutiny and DeVry’s implementation of the New Regulatory World. • As a result of the foregoing, Defendants lacked a reasonable basis for their positive statements about the Company, the Company’s Class Period revenue and enrollment numbers, as well as DeVry’s future business prospects. 336. On May 11, 2011, Gunst spoke on behalf of the Company at the Barclays Capital Inc. Global Services Conference. Touting the Company’s so-called regulatory compliance, Gunst stated, in part: We have a strong culture of compliance that’s been in place for many, many years, not something that we just put in place because of the increased regulatory focus in the recent months, but it’s been in place for decades and that foundation will serve us well for the future along the way . 337. On June 9, 2011, DeVry issued a press release announcing the retirement of Gunst as the Company’s CFO. The press release stated that Gunst would remain in his role as CFO as long as necessary to ensure a smooth transition of duties while DeVry conducted an external search for his successor. 338. On August 11, 2011, DeVry shocked the market when it issued a press release announcing its financial results for the fourth quarter and year ended June 30, 2011. Pointing to, among other things, “regulatory changes,” the Company reported a 25.6% decline in new undergraduate enrollment , and a total student enrollment decrease of 5.8% . During a conference call after the market closed on August 11, 2011, Hamburger made clear to the market that complying with new compensation rules was impacting the Company (although he continued to mislead the market by misrepresenting that DeVry’s prior compensation system was compliant), stating, in relevant part: - 137 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 141 of 159 PageID #:1412 Another adjustment is compliance with the new compensation rules which apply to all colleges, whether private sector, public sector or independent. Again, I will point out a misperception here. Some people think we were paying commissions before -people think we were paying commissions before the rule changes and that the rule changes, therefore, had an impact. But that is not the case. We weren’t paying commissions and so that wasn’t an impact from the new regulation. But we did need to adjust our performance management system and our processes for employees whose compen sation is covered by these Department of Education rules . We are being careful to ensure we remain in compliance and to properly assess the performance of these employees. 339. In that same conference call, Gunst warned that future earnings growth, “while still possible” would “be more challenging” and stated that earnings in the first half of fiscal 2012 would be below the first half of fiscal 2011. 340. In response to the sudden drop in total student enrollments, as well as the disclosure that the Company was having to adjust its compliance with new compensation rules, which was having a negative impact on DeVry’s financial performance, as well as the disclosure of significantly increased declines in new student enrollments, the price of DeVry common stock dropped sharply, falling $8.90 per share, or nearly 17%, from a closing price of $53.39 on August 11, 2011 to close at $44.49 per share on August 12, 2011. This series of events – the disclosure of rapidly declining enrollments as a consequence of a switch to a legal compensation policy not based solely on enrollments – represented the materialization of the risk, i.e. , the foreseeable consequence, concealed by Defendants’ fraud. 341. More specifically, DeVry was the worst-performing stock in the S&P 500 on August 12, 2011, a day Forbes described as a “generally up day for the market.” In an article titled, “DeVry: Hey, Where’d Everybody Go?” The Wall Street Journal’s MarketBeat website stated that DeVry shares had previously “bucked the downturn in the broader stock market all the way up until late July, when they peaked at $65.45.” Analysts at Robert W. Baird downgraded DeVry that same - 138 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 142 of 159 PageID #:1413 day, cutting it to “neutral” from “outperform,” stating that “[w]ithout growth in F2012 and a pending CFO transition, we struggle to recommend investors put new money to work.” 342. Commenting on the Company’s explanation for its poor results, in an article titled “Plummeting DeVry Leads Education Section Down,” Forbes reported the following on August 12, 2011: DeVry’s CEO Dan Hamburger blamed the usual culprits, the “economy” and new government “regulations.” But the highly compensated Hamburger must have felt like chopped liver when the market wasn’t buying this now cliché refrain from CEOs. This is especially true because DeVry has not been in the government’s regulatory crosshairs as much as its competitors, all but three of whom were down on the day, though by far less than the Downers-Grove-based education provider. VII. DEFENDANTS MADE FALSE AND MISLEADING STATEMENTS REGARDING DEVRY’S BUSINESS CONDUCT AND ETHICS 343. During the Class Period, DeVry repeatedly discussed the Company’s commitment to its reputation for integrity and quality. For example, the Company’s Form 10-K cited to DeVry’s published “Code of Business Conduct and Ethics,” (the “Code”). The Code contained a host of false and misleading statements that were designed to mislead the market. For example, the Code states, “[w]e strive to achieve the highest business and personal standards of conduct, as well as full compliance with the laws and regulations that apply to our business.” The Code further states in pertinent part: This Code is designed to promote: • Honest and ethical conduct, including the handling of actual or apparent conflicts of interest between personal and professional relationships; • Fair, full, accurate, timely, truthful and understandable disclosure in reports and documents compiled within DeVry that are filed with government regulatory and accreditation agencies and in other public communications made by DeVry; • Full and complete compliance with all applicable laws and regulations; • Prompt internal reporting of violations of this Code; and - 139 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 143 of 159 PageID #:1414 ~ 344. Accountability for adherence to this Code. A reference to the Company’s Code was also made by Defendants in DeVry’s responses to questions from the United States Senate Committee on July 15, 2010. More specifically, DeVry claimed that the Company is “guided by its values, which include maintaining a high standard of performance and integrity in all areas of operation.” 345. The business conduct and integrity of DeVry and its management are material to investors. Contrary to statements made by Defendants during the Class Period, neither DeVry nor its management were acting ethically or with integrity. Not only were Defendants in violation of multiple rules and regulations, such as Title IV, but they failed to adequately disclose their unethical, abusive and fraudulent business practices to investors. VIII. ADDITIONAL SCIENTER ALLEGATIONS 346. As alleged herein, Defendants acted with scienter in that Defendants knew that the public documents and statements issued or disseminated in the name of the Company were materially false and misleading; knew that such statements or documents would be issued or disseminated to the investing public; and knowingly and substantially participated or acquiesced in the issuance or dissemination of such statements or documents as primary violations of the federal securities laws. As set forth elsewhere herein in detail, Defendants, by virtue of their receipt of information reflecting the true facts regarding DeVry, their control over, and/or receipt and/or modification of DeVry’s allegedly materially misleading misstatements and/or their associations with the Company which made them privy to confidential proprietary information concerning DeVry, participated in the fraudulent scheme alleged herein. 347. Defendants knew and/or recklessly disregarded the falsity and misleading nature of the information that they caused to be disseminated to the investing public. The ongoing fraudulent scheme described in this complaint could not have been perpetrated over a substantial period of time, - 140 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 144 of 159 PageID #:1415 as has occurred, without the knowledge and complicity of the personnel at the highest level of the Company, including each of the Individual Defendants. 348. The Individual Defendants were intimately involved with all aspects of the Company’s business, were hands-on managers and were privy to confidential and proprietary information concerning DeVry, its operations, finances, financial condition, and present and future business prospects. The Individual Defendants also had access to material adverse non-public information concerning DeVry, as discussed in detail below. Because of their positions with DeVry, the Individual Defendants had access to non-public information about its business practices, finances, enrollment, markets and present and future business prospects via access to internal corporate documents, conversations and connections with other corporate officers and employees, attendance at management and board of directors meetings and committees thereof and via reports and other information provided to them in connection therewith. Because of their possession of such information, the Individual Defendants knew or were severely reckless in disregarding the fact that adverse facts specified herein had not been disclosed to, and were being concealed from (in order to mislead), the investing public. 349. Throughout the Class Period, the Individual Defendants were able to, and did, control the contents of the Company’s SEC filings, reports, press releases, and other public statements. The Individual Defendants were provided with copies of, reviewed and approved, and/or signed such filings, reports, releases, and other statements prior to or shortly after their issuance and had the ability and opportunity to prevent their issuance or to cause them to be corrected. The Individual Defendants were also able to, and did, directly or indirectly, control the conduct of DeVry’s business, the information contained in its filings with the SEC, and its public statements. Moreover, the Individual Defendants made or directed the making of affirmative statements to the investing - 141 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 145 of 159 PageID #:1416 public, and participated in meetings, conference calls, and discussions concerning such statements. Each of the Individual Defendants knew that the adverse facts specified herein had not been disclosed to and were being concealed from the public, and that the positive representations that were being made were then false and misleading. As a result, each of the Individual Defendants is responsible for the accuracy of DeVry’s corporate releases detailed herein and is therefore responsible and liable for the misrepresentations and omissions contained therein. 350. The Individual Defendants are liable as direct participants and co-conspirators with respect to the wrongs complained of herein. In addition, the Individual Defendants, by reason of their status as senior executive officers and/or directors, were “controlling persons” within the meaning of §20 of the Exchange Act and had the power and influence to cause the Company to engage in the unlawful conduct complained of herein. Because of their positions of control, the Individual Defendants were able to and did, directly or indirectly, control the conduct of DeVry’s business. 351. As senior executive officers and/or directors and controlling persons of a publicly- traded company whose common stock and other securities were, and are, registered with the SEC pursuant to the Exchange Act, and whose shares traded on NYSE and governed by the federal securities laws, the Individual Defendants had a duty to disseminate accurate and truthful information promptly with respect to DeVry’s financial condition and performance, growth, operations, financial statements, business, products, markets, management, earnings and present and future business prospects, to correct any previously issued statements that had become materially misleading or untrue, so that the market price of DeVry’s common stock would be based upon truthful and accurate information. The Individual Defendants’ misrepresentations and omissions during the Class Period violated these specific requirements and obligations. - 142 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 146 of 159 PageID #:1417 352. The Individual Defendants are liable as primary participants in a fraudulent scheme and wrongful course of business which operated as a fraud or deceit on purchasers of DeVry common stock by disseminating materially false and misleading statements and/or concealing material adverse facts. The fraudulent scheme employed by the Individual Defendants was a success, as it: (i) deceived the investing public regarding DeVry’s financials, future business prospects and business; (ii) artificially inflated the price of DeVry common stock; and (iii) caused Plaintiff and other members of the Class to purchase DeVry common stock at inflated prices and suffer losses when the relevant truth regarding DeVry’s true financial condition was revealed and the artificial inflation was removed from the price of the stock. 353. Further, during the Class Period, the Individual Defendants were motivated to misrepresent the Company’s true financial condition and future business prospects so that they could artificially increase the price of DeVry’s stock. To that end, and in the midst of orchestrating their fraud, Hamburger sold 144,073 shares of DeVry stock at artificially inflated prices, generating proceeds of $8,359,960, and Gunst sold 55,244 shares of DeVry stock at artificially inflated prices, generating proceeds of $3,340,147. Hamburger’s and Gunst’s stock sales were unusual and suspicious in timing and amount. Indeed, neither of the Individual Defendants sold a single share of DeVry stock in the two years prior to the beginning of the Class Period. 354. Further, Hamburger took advantage of the artificial inflation created by Defendants’ fraud by selling DeVry shares immediately after making false and misleading statements. For instance, Hamburger initially sold shares on April 25, 2008, the day after the Company’s third quarter 2008 earnings conference call, on which the Defendants made numerous false and misleading statements about DeVry’s enrollment numbers, recruiting process and employment statistics. Hamburger also sold shares on February 3, 2009, seven days after the Company’s second - 143 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 147 of 159 PageID #:1418 quarter 2009 earnings conference call, on which the Defendants made numerous false and misleading statements about DeVry’s enrollment numbers and employment statistics. 355. Hamburger also sold shares on October 28, 2009, the day after the Company’s first quarter 2010 earnings conference call, on which the Defendants made numerous false and misleading statements about DeVry’s enrollment numbers, retention rates and employment statistics. Finally, Hamburger also sold a significant number of shares during the five days beginning on December 9, 2009, following DeVry’s December 8, 2009 press release which touted DeVry University’s (inflated) enrollment results for fall 2009. 356. Similarly, Gunst took advantage of the artificial inflation created by Defendants’ fraud by selling DeVry shares immediately after making false and misleading statements and/or selling shares ahead of negative news. For example, Gunst sold shares on February 18, 2011, two days after participating in the Deutsche Bank small mid-cap conference call, on which the Defendants made numerous false and misleading statements about DeVry’s compliance with government regulations. Likewise, Gunst sold a total of 28,316 shares from July 1, 2011 through August 1, 2011, just weeks before DeVry issued the August 11, 2011 press release disclosing the significant decline in student enrollment, related to compliance with regulatory changes. 357. The Individual Defendants were further motivated to commit fraud by the Company’s Management Incentive Program (“MIP”). During the Class Period, the Company’s MIP awarded DeVry’s executives annual bonuses when they met or exceeded individual performance goals and Company financial objectives. In the case of Hamburger and Gunst, 70% of the incentive compensation available to them during the Class Period through the Company’s MIP was tied to earnings per share and revenue goals set by DeVry’s Compensation Committee – metrics which the Individual Defendants ultimately manipulated to further their own interests. Indeed, by fraudulently - 144 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 148 of 159 PageID #:1419 inflating the Company’s financials, the Individual Defendants were able to greatly increase their compensation in each year of the Class Period, as set forth in the chart below: Hamburger: Year 2008 2009 2010 2011 Base Salary $675,322 $734,116 $751,689 $788,067 MIP Bonus Pay-Out $991,749 (147% of base salary) $1,019,277 (139% of base salary) $1,339,969 (178% of base salary) $867,000 (110% of base salary) Gunst: Year 2008 2009 2010 2011 Base Salary $285,970 $360,258 $369,348 $382,162 MIP Bonus Pay-Out $212,127 (74% of base salary) $260,440 (72% of base salary) $343,742 (93% of base salary) $248,332 (65% of base salary) IX. APPLICABILITY OF PRESUMPTION OF RELIANCE: FRAUD ON THE MARKET DOCTRINE 358. At all relevant times, the market for DeVry common stock was an efficient market for the following reasons, among other things: (a) DeVry stock met the requirements for listing, and were listed and actively traded on the NYSE, a highly efficient and automated market; (b) As a regulated issuer, DeVry filed periodic public reports with the SEC; and (c) DeVry regularly communicated with public investors via established market communication mechanisms, including through regular disseminations of press releases on the national circuits of major newswire services and through other wide-ranging public disclosures, such as communications with the financial press and other similar reporting services. 359. As a result, the market for DeVry common stock promptly digested current information regarding DeVry from all publicly-available sources and reflected such information in - 145 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 149 of 159 PageID #:1420 the price of DeVry stock. Under these circumstances, all purchasers of DeVry common stock during the Class Period suffered similar injury through their purchase of DeVry common stock at artificially inflated prices and a presumption of reliance applies. X. LOSS CAUSATION/ECONOMIC LOSS 360. During the Class Period, as detailed herein, Defendants engaged in a scheme to deceive the market through a course of conduct that artificially inflated the value of DeVry common stock throughout the Class Period. Defendants’ creation and implementation of a compensation plan that violated the HEA operated as a fraud or deceit on Class Period purchasers of DeVry common stock by misrepresenting the reasons behind the Company’s financials and future business prospects, including but not limited to, misrepresenting the strength and source of the Company’s revenues and reasons behind the volume of student enrollments in DeVry’s degree programs. By their conduct, Defendants concealed the risk that enrollments, and therefore revenue, would decline substantially if DeVry complied with the HEA’s compensation rules. 361. Defendants’ false and misleading statements had their intended effect and directly and proximately caused, or were a substantial contributing cause of DeVry’s common stock trading at artificially inflated levels, reaching a Class Period high of $74.25 per share on April 22, 2010. 362. As a result of Defendants’ fraudulent conduct as alleged herein, the prices at which DeVry common stock traded were artificially inflated, at varying levels, throughout the Class Period. When Plaintiff and other members of the Class purchased their DeVry common stock, the true value of such common stock was substantially lower than the prices actually paid by Plaintiff and the other members of the Class. As a result of their purchases of DeVry common stock during the Class Period at artificially inflated prices, Plaintiff and other members of the Class suffered economic loss, i.e. , damages under federal securities laws, when such artificial inflation dissipated. - 146 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 150 of 159 PageID #:1421 363. For example, at the start of the Class Period, Defendants touted swelling enrollments, and attributed the Company’s financial success to those rapidly increasing enrollment trends. Defendants, however, failed to disclose how those enrollments were achieved. Because they were well aware of how DeVry achieved its seemingly positive results – through a uniformly employed compensation plan that violated the HEA and was based solely on Advisors’ ability to hit or exceed enrollment quotas – Defendants knew their Class Period statements omitted facts that concealed a material and foreseeable risk. That risk is simply described as follows: the Company’s enrollments depended on an illegal compensation policy and absent that policy, enrollments would drop precipitously. 364. As a result of Defendants’ materially false and misleading statements and documents, as well as the adverse, undisclosed information known to the Defendants, Plaintiff and other members of the Class relied, to their detriment, on such statements and documents, and/or the integrity of the market, in purchasing their DeVry common stock at artificially inflated prices during the Class Period. Had Plaintiff and the other members of the Class known the truth, they would not have taken such actions. 365. In the summer of 2010, scrutiny of the for-profit education sector increased dramatically to previously unseen levels. Concerned with the billions of dollars being funneled from the federal government to for-profit schools, regulators and members of Congress set their sights on for-profit education companies. 366. In conjunction with that heightened scrutiny, Defendants repeatedly and affirmatively assured investors that DeVry did not engage in illegal compensation practices for the Company’s recruiters. Defendants’ efforts were nothing more than further attempts to mislead the market’s expectations for the Company. For example, Defendants declared that the Company unequivocally - 147 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 151 of 159 PageID #:1422 did not engage in recruiter compensation based solely on enrollments. Indeed, Defendants repeatedly told the market that any suggestion to the contrary ( i.e. , any suggestion that DeVry paid illegal compensation to Admissions Advisors) was baseless. For a time, Defendants were successful. To that end, Defendants’ false and misleading statements maintained and increased the artificial inflation in the price of DeVry common stock. 367. Nevertheless, Defendants were aware or were reckless in disregarding that not only did DeVry’s uniform Admissions Advisor compensation plan depend solely on quotas, in direct violation of applicable regulations set forth herein, but Defendants also knew or recklessly disregarded that their Class Period statements were materially false and misleading for another reason. On top of denying that there was any need to change DeVry’s compensation practices, Defendants omitted any and all disclosure that the Company was doing just that. As specifically detailed herein by numerous well-placed Confidential Witnesses, DeVry put in place a plan to completely revise its compensation practices. Under the new system, Admissions Advisors would not see their compensation increase or decrease based solely on enrollment-based factors. Upon testing that plan, the Company and the Defendants learned its rollout would result in rapidly declining enrollments and a high rate of Admissions Advisor turnover as employees left the Company rather than take pay cuts and see their incentive compensation disappear. Despite the clear results of testing the new policy in limited markets, Defendants continued to omit any disclosure of the change or its inevitable impact, even as the Company made the policy mandatory across the entire universe of DeVry campuses. 368. The significant decline in enrollments and poor financial results reported at the end of the Class Period were a direct and foreseeable consequence of the Defendants’ fraud unraveling. Although they did not affirmatively admit to the particulars of their fraud, they did not have to. The - 148 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 152 of 159 PageID #:1423 market, which reacted by punishing the Company’s stock price, clearly understood there had been a new revelation – a revelation that DeVry’s financial condition was not as previously (and misleadingly) presented to the market. 369. Thus, the risks concealed by Defendants’ fraud materialized on August 11, 2011, with the Company pointing to “regulatory changes” while reporting a 25.6% decline in new undergraduate enrollment and a total student enrollment decrease of 5.8%. As Hamburger informed the market that complying with new compensation rules was impacting the Company, and market commentators criticized DeVry, the price of DeVry stock declined significantly on what was a “generally up day for the market.” More specifically, the price of DeVry stock fell nearly 17%, or $8.90 per share, on August 12, 2011. 370. The timing and magnitude of the decline in DeVry common stock negates any inference that the loss suffered by Plaintiff and other Class members were caused by changed market conditions, macroeconomic factors or Company-specific facts unrelated to the Defendants’ fraudulent conduct. As a result of their purchases of DeVry common stock during the Class Period, Plaintiff and other members of the Class suffered economic loss, i.e. , damages, under the federal securities laws when the above-described revelations reached the market and the artificial inflation was removed. XI. NO SAFE HARBOR 371. DeVry’s verbal “Safe Harbor” warnings accompanying its oral forward-looking statements (“FLS”) issued during the Class Period were ineffective to shield those statements from liability. 372. The Defendants are also liable for any false or misleading FLS pleaded because, at the time each FLS was made, the speaker knew the FLS was false or misleading and the FLS was authorized and/or approved by an executive officer of DeVry who knew that the FLS was false. - 149 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 153 of 159 PageID #:1424 None of the historic or present tense statements made by Defendants were assumptions underlying or relating to any plan, projection or statement of future economic performance, as they were not stated to be such assumptions underlying or relating to any projection or statement of future economic performance when made, nor were any of the projections or forecasts made by Defendants expressly related to or stated to be dependent on those historic or present tense statements when made. XII. COUNT I: FOR VIOLATIONS OF SECTION 10(b) OF THE EXCHANGE ACT AND RULE 10b-5 PROMULGATED THEREUNDER AGAINST ALL DEFENDANTS 373. Plaintiff repeats and realleges the allegations set forth above as though fully set forth herein. This claim is asserted against all Defendants. 374. During the Class Period, DeVry and the Individual Defendants carried out a plan, scheme and course of conduct which was intended to and, throughout the Class Period, did: (i) deceive the investing public, Plaintiff and other Class members, as alleged herein; (ii) artificially inflate and maintain the market price of DeVry common stock; and (iii) cause Plaintiff and other members of the Class to purchase DeVry common stock at artificially inflated prices. In furtherance of this unlawful scheme, plan and course of conduct, DeVry and the Individual Defendants took the actions set forth herein. 375. These Defendants: (i) employed devices, schemes, and artifices to defraud; (ii) made untrue statements of material fact and/or omitted to state material facts necessary to make the statements not misleading; and (iii) engaged in acts, practices, and a course of business which operated as a fraud and deceit upon the purchasers of the Company’s common stock in an effort to maintain artificially high market prices for DeVry’s common stock in violation of §10(b) of the Exchange Act and Rule 10b-5. These Defendants are sued as primary participants in the wrongful and illegal conduct charged herein. The Individual Defendants are also sued as controlling persons of DeVry, as alleged below. - 150 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 154 of 159 PageID #:1425 376. In addition to the duties of full disclosure imposed on Defendants as a result of their making of affirmative statements and reports, or participating in the making of affirmative statements and reports, to the investing public, they each had a duty to promptly disseminate truthful information that would be material to investors in compliance with the integrated disclosure provisions of the SEC as embodied in SEC Regulation S-X (17 C.F.R. §210.01, et seq .) and S-K (17 C.F.R. §229.10, et seq .) and other SEC regulations, including accurate and truthful information with respect to the Company’s operations, financial condition, future business prospects, and operational performance, so that the market prices of Company common stock would be based on truthful, complete and accurate information. 377. DeVry and each of the Individual Defendants, individually and in concert, directly and indirectly, by the use, means or instrumentalities of interstate commerce and/or of the mails, engaged and participated in a continuous course of conduct to conceal adverse material information about the business, business practices, performance, operations and future business prospects of DeVry as specified herein. 378. These Defendants each employed devices, schemes and artifices to defraud while in possession of material adverse non-public information. These Defendants also engaged in acts, practices, and a course of conduct, as alleged herein, in an effort to assure investors of DeVry’s value, performance, and financial and operational growth. These acts included the making of, or the participation in the making of, untrue statements of material facts and omitting to state necessary facts in order to make the statements made about DeVry and its business operations and future business prospects in light of the circumstances under which they were made, not misleading, as set forth more particularly herein, and engaged in transactions, practices and a course of business which operated as a fraud and deceit upon the purchasers of DeVry common stock during the Class Period. - 151 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 155 of 159 PageID #:1426 379. Each of the Individual Defendants’ primary liability and controlling person liability arises from the following facts: (i) each of the Individual Defendants was a high-level executive and/or director at the Company during the Class Period; (ii) each of the Individual Defendants, by virtue of her/his responsibilities and activities as a senior executive officer and/or director of the Company, was privy to and participated in the creation, development and reporting of the Company’s financial performance, projections and/or reports; and (iii) each of the Individual Defendants was aware of the Company’s dissemination of information to the investing public, which each knew or disregarded with recklessness was materially false and misleading. 380. Each of these Defendants had actual knowledge of the misrepresentations and omissions of material facts set forth herein, or acted with reckless disregard for the truth in that each failed to ascertain and to disclose such facts, even though such facts were available to each of them. Such Defendants’ material misrepresentations and/or omissions were done knowingly or with recklessness and for the purpose and effect of concealing DeVry’s operating condition and future business prospects from the investing public and supporting the artificially inflated price of its common stock. As demonstrated by Defendants’ misstatements of the Company’s financial condition and performance throughout the Class Period, each of the Individual Defendants, if he or she did not have actual knowledge of the misrepresentations and omissions alleged, was reckless in failing to obtain such knowledge by deliberately refraining from taking those steps necessary to discover whether those statements were false and misleading. 381. As a result of the dissemination of the materially false and misleading information and failure to disclose material facts, as set forth above, the market prices of DeVry common stock were artificially inflated, at varying levels, throughout the Class Period. In ignorance of the fact that market prices of DeVry common stock were artificially inflated, and relying directly or indirectly on - 152 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 156 of 159 PageID #:1427 the false and misleading statements made by Defendants, or upon the integrity of the market in which the common stock trades, and/or on the absence of material adverse information that was known to or disregarded with recklessness by Defendants but not disclosed in public statements by Defendants during the Class Period, Plaintiff and the other members of the Class acquired DeVry common stock during the Class Period at artificially high prices and were damaged thereby, as evidenced by, among other things, the common stock price declines identified herein that released the artificial inflation from the price of DeVry common stock. 382. At the time of said misrepresentations and omissions, Plaintiff and other members of the Class were ignorant of their falsity, and believed them to be true. Had Plaintiff and the other members of the Class and the marketplace known of the true performance, future business prospects and intrinsic value of DeVry, which were not disclosed by Defendants, Plaintiff and other members of the Class would not have purchased or otherwise acquired their DeVry common stock during the Class Period, or they would not have done so at artificially inflated prices which they paid. 383. By virtue of the foregoing, DeVry and the Individual Defendants have each violated §10(b) of the Exchange Act, and Rule 10b-5 promulgated thereunder. 384. As a direct and proximate result of Defendants’ wrongful conduct, Plaintiff and the other members of the Class suffered damages in connection with their respective purchases and sales of the Company’s common stock during the Class Period, as evidenced by, among other things, the common stock price decline on or about February 11, 2009, that released the artificial inflation from DeVry’s common stock. XIII. COUNT II: FOR VIOLATIONS OF SECTION 20(a) OF THE EXCHANGE ACT AGAINST THE INDIVIDUAL DEFENDANTS 385. Plaintiff repeats and realleges the allegations set forth above as though fully set forth herein. This claim is asserted against the Individual Defendants. - 153 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 157 of 159 PageID #:1428 386. Each of the Individual Defendants acted as a controlling person of DeVry within the meaning of §20(a) of the Exchange Act as alleged herein. By virtue of their high-level positions with the Company, participation in and/or awareness of the Company’s operations and/or intimate knowledge of the Company’s fraudulent financial reporting and actual performance, each of the Individual Defendants had the power to influence and control and did influence and control, directly or indirectly, the decision-making of the Company, including the content and dissemination of the various statements which Plaintiff contends are false and misleading. Each of the Individual Defendants was provided with or had unlimited access to copies of the Company’s reports, press releases, public filings and other statements alleged by Plaintiff to be misleading prior to and/or shortly after these statements were issued and had the ability to prevent the issuance of the statements or cause the statements to be corrected. 387. In addition, each of the Individual Defendants had direct involvement in the day-to- day operations of the Company and, therefore, is presumed to have had the power to control or influence the particular transactions giving rise to the securities violations alleged herein, and exercised the same. 388. As set forth above, DeVry and the Individual Defendants each violated §10(b) and Rule 10b-5 by their acts and omissions as alleged in this Complaint. By virtue of their controlling positions, each of the Individual Defendants is liable pursuant to §20(a) of the Exchange Act. As a direct and proximate result of Defendants’ wrongful conduct, Plaintiff and other members of the Class suffered damages in connection with their purchases of the Company’s common stock during the Class Period when the artificial inflation was released from DeVry common stock, as detailed herein. - 154 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 158 of 159 PageID #:1429 WHEREFORE, Plaintiff prays for relief and judgment, as follows: (a) Determining that this action is a proper class action and designating Plaintiff as class representative under Rule 23 of the Federal Rules of Civil Procedure; (b) Awarding compensatory damages in favor of Plaintiff and the other Class members against all Defendants, jointly and severally, for all damages sustained as a result of Defendants’ wrongdoing, in an amount to be proven at trial, including interest thereon; (c) Awarding Plaintiff and the Class their reasonable costs and expenses incurred in this action, including counsel fees and expert fees; and (d) Such other and further relief as the Court may deem just and proper. XIV. JURY TRIAL DEMANDED Plaintiff hereby demands a trial by jury. DATED: May 4, 2012 WEXLER WALLACE LLP s/ Kara A. Elgersma KARA A. ELGERSMA Kenneth A. Wexler Edward A. Wallace Kara A. Elgersma 55 W. Monroe Street, Suite 3300 Chicago, IL 60603 Telephone: 312/346-2222 312/346-0022 (fax) kaw@wexlerwallace.com eaw@wexlerwallace.com kae@wexlerwallace.com Liaison Counsel - 155 - Case: 1:10-cv-07031 Document #: 72 Filed: 05/04/12 Page 159 of 159 PageID #:1430 ROBBINS GELLER RUDMAN & DOWD LLP David J. George Robert J. Robbins 120 E. Palmetto Park Road, Suite 500 Boca Raton, FL 33432 Telephone: 561/750-3000 561/750-3364 (fax) dgeorge@rgrdlaw.com rrobbins@rgrdlaw.com ROBBINS GELLER RUDMAN & DOWD LLP John K. Grant Post Montgomery Center One Montgomery Street, Suite 1800 San Francisco, CA 94104 Telephone: 415/288-4545 415/288-4534 (fax) jgrant@rgrdlaw.com ROBBINS GELLER RUDMAN & DOWD LLP David W. Hall 655 West Broadway, Suite 1900 San Diego, CA 92101 Telephone: 619/231-1058 619/231-7423 (fax) dhall@rgrdlaw.com Lead Counsel for Plaintiff SUGARMAN & SUSSKIND Robert A. Sugarman Pedro A. Herrera 100 Miracle Mile, Suite 300 Coral Gables, FL 33134 Telephone: 305/529-2801 305/447-8115 (fax) PHerrera@sugarmansusskind.com Sugarman@sugarmansusskind.com Attorneys for Plaintiff - 156 -