Vendor Standards Addendum

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Vendor Standards Addendum
FASHIONfix
January 19, 2012
Overview
The Vendor Standards Manual outlines important information on fulfilling business with Fashion Fix. This addendum should
be used in conjunction with SFA Vendor Standards Manual found on www.saksincorporated.com. Vendor should adhere
to requirements found in this manual for Fashion Fix policies. We expect our vendors to support us by shipping their
merchandise under our routing, packing, transportation, and invoicing guidelines.
SP EC I A L NO T E S
1.
This addendum outlines Fashion Fix special requirements for the following areas:
a. Ticket Formats
b. Hanger Standards
c. Photo Not Matching Violations
d. Wrinkle Prevention
2.
Our objective is to expeditiously move through the pick/pack/ship process for direct shipment to Fashion Fix
customers. Fashion Fix Fulfillment Center is store #689 and is located in the Saks Fifth Avenue’s main Distribution
Center at 500 Hickory Drive, Aberdeen, Maryland 21001.
3.
Non-compliance with any Fashion Fix standard will result in an expense offset fee.
4.
Our Vendor Standards Manual, along with additional vendor support information, is available for viewing or
downloading on our website at http://www.saksincorporated.com under “Vendor Relations”. All standards updates
and revisions are communicated via our website. It is the vendor’s responsibility to monitor our website regularly and
keep all their internal departments updated.
Website = www.saks.com
FASHION FIX
Website - www.saks.com
500 Hickory Drive, Aberdeen, MD 21001
Department
Saks Direct
Fulfillment
Contact
Lisa Eckstein, Director
Lisa_Eckstein@s5a.com
Contact Info
Phone: (410) 297-5349
Fax:
(410) 297-5548
Responsibilities
•
•
Vendor contact for
saks.com shipments
Online order fulfillment
Ticket Requirements
All Fashion Fix merchandise should have a SKU price ticket affixed to them. Each price ticket needs to display the following
information:
•
•
•
Merchandise description such as product ID (vendor style # or PID), color name, and size if available
Assigned SKU and its scannable barcode
Selling retail communicated to you by the Fashion Fix buying office
For EDI-UPC vendors, please contact the buying office for in-house SKU ticket arrangements.
SAMPLE TICKET FORMATS
For ticket format approval, email sample to vendorrelationsny@saksinc.com or mail to SFA Vendor Relations.
Hanger Standards
Fashion Fix vendor partners are required to ship certain product categories and fabrications folded, without a hanger inserted. Please
view the Hanger Matrix below.
Please contact your buying office to confirm your division and department hanger requirements.
DEPARTMENT HANGER REQUIREMENTS
DEPT
54 - Designer Collection
160 - Wear Now - Dress
307 - Outerwear
307 - Intimate / Swimwear
364 - Women's Contemporary Apparel
467 - Infant / Child Apparel
796 - Men's Apparel
110 - Handbag
678 - Women's Shoe
330 - Fine Jewelry
382 – Soft -Accessories / Sunglasses
740 - Fashion Jewelry
HANGER REQUIREMENT
Shipped on hanger, with the exception of sweaters
Shipped flat, with the exception of product category & fabrication noted
Shipped on hanger
Shipped flat
Shipped flat, with the exception of product category & fabrication noted
Shipped flat
Follow product category & fabrication noted
Shipped flat
Shipped flat
Shipped flat
Shipped flat
Shipped flat
CATEGORY AND FABRICATION
KNITS
WOVEN
WOOL/
CASHMERE
LEATHER/
SUEDE
BEADED
VELVET/
VELOUR
LINEN
LYCRA
SILK
Hanging
Hanging
Hanging
Hanging
Hanging
Hanging
Hanging
Hanging
Hanging
Blouses, Dress
Shirts
Flat
Flat
Flat
Hanging
Flat
Hanging
Flat
Flat
Hanging
Dresses
Flat
Flat
Flat
Hanging
Flat
Hanging
Flat
Flat
Hanging
Sweaters
Flat
Flat
Flat
Flat
Flat
Flat
Flat
Flat
Hanging
Skirts, Pants,
Trousers, Shorts
Flat
Flat
Flat
Hanging
Hanging
Hanging
Flat
Flat
Hanging
Evening Dresses
Hanging
Hanging
Hanging
Hanging
Hanging
Hanging
Hanging
Hanging
Hanging
Flat
Flat
Hanging
Hanging
Hanging
Flat
Flat
Flat
Flat
Flat
Flat
CATEGORY
Suit Jackets,
Blazers
Swimwear
Outerwear,
Coats, Jackets
Sleepwear,
Robes
Lingerie,
Undergarments,
Hosiery, Bras,
Socks
Flat
Hanging
Flat
Hanging
Hanging
Hanging
Hanging
Flat
Flat
Flat
Hanging
Flat
Flat
Hanging
OTHER CATEGORY REQUIREMENTS
CATEGORY
Jewelry
Sunglasses, Watches
Cosmetics, Fragrances
Handbag, Small Leather Goods
Gloves, Belts, Umbrella
Shoes
Scarves, Handkerchiefs
Picture Frames, Food Gift Items
Books, Photo Albums
Layette Items, Baby Comforters
Glass Art, House ware Accessories
BOXED
FLAT
X
X
X
X
X
X
X
X
X
X
X
Photo Not Matching
Delivering exactly what is advertised on Saks.com is paramount to servicing our customers and maintaining a quality shopping
experience. Often it is a specific detail that entices the customer to purchase your product; a unique button, contrast stitching, a belt.
As such, when the product in hand is even slightly different from the one seen on Saks.com, our customers return the product saying,
“This is not what I ordered”.
To set the standard, Saks expects advertising samples to be provided to the buying office as per the agreed specified date. If any
change is made to the product, your company must immediately notify the buyer and supply him/her with a corrected sample. An
offset fee of $900.00 per photo will be assessed for merchandise received different from photo sample.
Wrinkle Prevention
•
Cover each garment with a clear, clean polyethylene (dry cleaning) bag to prevent soiling or wrinkling. This is not required
unless you have concerns about soiling or the fabric has wrinkling characteristics.
•
Do not over pack.
•
Place tissue or cardboard between the layers of merchandise if necessary to prevent crushing and shifting of the contents.
•
Pack garments flat in cartons (on an SFA approved hanger for required merchandise listed under Hanger Standards.) If they must
be folded, keep the folds to a minimum.
•
To prevent excess bulk and prevent shifting, bundle hangers with string or rubber bands (not tape or wire) and alternate the way
you position the merchandise.
•
Assist the shipper by identifying cartons with “Do Not Crush” or “This End Up” if the merchandise inside is easily crushed or
wrinkled.
Samples
All sample orders must be sent to the attention of your buyer at the address below.
FashionFix
34 West 24th Street - 8th Floor
New York, NY 10010
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