Vendor Standards Addendum FASHIONfix January 19, 2012 Overview The Vendor Standards Manual outlines important information on fulfilling business with Fashion Fix. This addendum should be used in conjunction with SFA Vendor Standards Manual found on www.saksincorporated.com. Vendor should adhere to requirements found in this manual for Fashion Fix policies. We expect our vendors to support us by shipping their merchandise under our routing, packing, transportation, and invoicing guidelines. SP EC I A L NO T E S 1. This addendum outlines Fashion Fix special requirements for the following areas: a. Ticket Formats b. Hanger Standards c. Photo Not Matching Violations d. Wrinkle Prevention 2. Our objective is to expeditiously move through the pick/pack/ship process for direct shipment to Fashion Fix customers. Fashion Fix Fulfillment Center is store #689 and is located in the Saks Fifth Avenue’s main Distribution Center at 500 Hickory Drive, Aberdeen, Maryland 21001. 3. Non-compliance with any Fashion Fix standard will result in an expense offset fee. 4. Our Vendor Standards Manual, along with additional vendor support information, is available for viewing or downloading on our website at http://www.saksincorporated.com under “Vendor Relations”. All standards updates and revisions are communicated via our website. It is the vendor’s responsibility to monitor our website regularly and keep all their internal departments updated. Website = www.saks.com FASHION FIX Website - www.saks.com 500 Hickory Drive, Aberdeen, MD 21001 Department Saks Direct Fulfillment Contact Lisa Eckstein, Director Lisa_Eckstein@s5a.com Contact Info Phone: (410) 297-5349 Fax: (410) 297-5548 Responsibilities • • Vendor contact for saks.com shipments Online order fulfillment Ticket Requirements All Fashion Fix merchandise should have a SKU price ticket affixed to them. Each price ticket needs to display the following information: • • • Merchandise description such as product ID (vendor style # or PID), color name, and size if available Assigned SKU and its scannable barcode Selling retail communicated to you by the Fashion Fix buying office For EDI-UPC vendors, please contact the buying office for in-house SKU ticket arrangements. SAMPLE TICKET FORMATS For ticket format approval, email sample to vendorrelationsny@saksinc.com or mail to SFA Vendor Relations. Hanger Standards Fashion Fix vendor partners are required to ship certain product categories and fabrications folded, without a hanger inserted. Please view the Hanger Matrix below. Please contact your buying office to confirm your division and department hanger requirements. DEPARTMENT HANGER REQUIREMENTS DEPT 54 - Designer Collection 160 - Wear Now - Dress 307 - Outerwear 307 - Intimate / Swimwear 364 - Women's Contemporary Apparel 467 - Infant / Child Apparel 796 - Men's Apparel 110 - Handbag 678 - Women's Shoe 330 - Fine Jewelry 382 – Soft -Accessories / Sunglasses 740 - Fashion Jewelry HANGER REQUIREMENT Shipped on hanger, with the exception of sweaters Shipped flat, with the exception of product category & fabrication noted Shipped on hanger Shipped flat Shipped flat, with the exception of product category & fabrication noted Shipped flat Follow product category & fabrication noted Shipped flat Shipped flat Shipped flat Shipped flat Shipped flat CATEGORY AND FABRICATION KNITS WOVEN WOOL/ CASHMERE LEATHER/ SUEDE BEADED VELVET/ VELOUR LINEN LYCRA SILK Hanging Hanging Hanging Hanging Hanging Hanging Hanging Hanging Hanging Blouses, Dress Shirts Flat Flat Flat Hanging Flat Hanging Flat Flat Hanging Dresses Flat Flat Flat Hanging Flat Hanging Flat Flat Hanging Sweaters Flat Flat Flat Flat Flat Flat Flat Flat Hanging Skirts, Pants, Trousers, Shorts Flat Flat Flat Hanging Hanging Hanging Flat Flat Hanging Evening Dresses Hanging Hanging Hanging Hanging Hanging Hanging Hanging Hanging Hanging Flat Flat Hanging Hanging Hanging Flat Flat Flat Flat Flat Flat CATEGORY Suit Jackets, Blazers Swimwear Outerwear, Coats, Jackets Sleepwear, Robes Lingerie, Undergarments, Hosiery, Bras, Socks Flat Hanging Flat Hanging Hanging Hanging Hanging Flat Flat Flat Hanging Flat Flat Hanging OTHER CATEGORY REQUIREMENTS CATEGORY Jewelry Sunglasses, Watches Cosmetics, Fragrances Handbag, Small Leather Goods Gloves, Belts, Umbrella Shoes Scarves, Handkerchiefs Picture Frames, Food Gift Items Books, Photo Albums Layette Items, Baby Comforters Glass Art, House ware Accessories BOXED FLAT X X X X X X X X X X X Photo Not Matching Delivering exactly what is advertised on Saks.com is paramount to servicing our customers and maintaining a quality shopping experience. Often it is a specific detail that entices the customer to purchase your product; a unique button, contrast stitching, a belt. As such, when the product in hand is even slightly different from the one seen on Saks.com, our customers return the product saying, “This is not what I ordered”. To set the standard, Saks expects advertising samples to be provided to the buying office as per the agreed specified date. If any change is made to the product, your company must immediately notify the buyer and supply him/her with a corrected sample. An offset fee of $900.00 per photo will be assessed for merchandise received different from photo sample. Wrinkle Prevention • Cover each garment with a clear, clean polyethylene (dry cleaning) bag to prevent soiling or wrinkling. This is not required unless you have concerns about soiling or the fabric has wrinkling characteristics. • Do not over pack. • Place tissue or cardboard between the layers of merchandise if necessary to prevent crushing and shifting of the contents. • Pack garments flat in cartons (on an SFA approved hanger for required merchandise listed under Hanger Standards.) If they must be folded, keep the folds to a minimum. • To prevent excess bulk and prevent shifting, bundle hangers with string or rubber bands (not tape or wire) and alternate the way you position the merchandise. • Assist the shipper by identifying cartons with “Do Not Crush” or “This End Up” if the merchandise inside is easily crushed or wrinkled. Samples All sample orders must be sent to the attention of your buyer at the address below. FashionFix 34 West 24th Street - 8th Floor New York, NY 10010