WHIRLPOOL CORPORATION - GSP INSTRUCTIONS FOR THE ADMINISTRATOR ROLE
INTERNET EXPLORER SETTINGS & LOG IN HELP
If you have any questions you can contact the Global Supplier Portal team via email at:
Global_Help@Whirlpool.com.
1) INTERNET EXPLORER 8 & 9 COMPATIBILITY MODE SETTINGS
Internet Explorer 8 & 9 users will have to modify the browser setting as follows:
TOOLS
1. From IE8 or IE9 menu select Tools/ Compatibility View
Settings.
2. Insert Whirlpool.com in the Address of website to add to
Compatibility View and click on the Add button.
3. Check the box Display all websites in Compatibility View
4. Click on the close button
Whirlpool.com
Note: to find your IE version, on Explorer menu please click on Help and then on About Internet
Explorer
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WHIRLPOOL CORPORATION
INTERNET EXPLORER SETTINGS & LOG IN HELP
1) INTERNET EXPLORER 8 & 9 COMPATIBILITY MODE SETTINGS
To find your Internet Explorer version, please follow these steps:
1.
2.
3.
4.
Open Internet Explorer.
Click on Help.
Click on About Internet Explorer.
Check under version.
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WHIRLPOOL CORPORATION
INTERNET EXPLORER SETTINGS & LOG IN HELP
2) LOG IN HELP
1. From the main login page:
https://suppliers.whirlpool.com,
click on Log In Help to get
support about accessing the
portal.
2. From the following page you
will be able to:
• change your password
• get a new password
• retrieve your user id
• read about system
requirements
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WHIRLPOOL CORPORATION
GLOBAL SUPPLIER PORTAL QUICK REFERENCE GUIDE – SUPPLIER ADMIN
//Quick Reference Guides are provided to assist registered, approved users with accessing and utilizing Whirlpool’s
Global Supplier Portal.
EXISTING SUPPLIER REGISTRATION
Initial Access Requirements: To enter Whirlpool’s Global Supplier Portal, follow these steps:
Supplier Administrator Required Steps:
1)
2)
3)
4)
Obtain Registration and Pin Numbers
Create Administrator User ID
Log In to the Global Supplier Portal
Request/Approve Additional Roles
To obtain the Registration Number and Pin Number continue below. During this process you will need two of the
following three data: Whirlpool Supplier Number, Whirlpool Purchase Order Number, or Your Company Tax
Identification Type and Number.
Note: Once a user has accepted the role of Supplier Admin, future users will not be offered the role during
registration. Other users can request the Supplier Admin role by following the directions in the Job Aid: Request Roles.
SUPPLIER ADMINISTRATOR - 1) OBTAIN COMPANY REGISTRATION NUMBER AND PIN NUMBER
Step 1: On the main login page
https://suppliers.whirlpool.com,
click “Registration” button.
After clicking the button, a
new browser window will
open.
Step 2: On the
“Registration” page,
select “click here For
Registration and Pin”.
Note: do not use the
button “ for Company
Registration “
Step 3: Enter your email address and Region.
You will also need to have two of the following three
pieces of information: Whirlpool Supplier Number ,
Whirlpool Purchase Order Number, or Tax ID Type
and Number. Click “Retrieve my Registration
Details”.
Note for suppliers to EMEA:
The first two digits of the VAT number Identify the
country (e.g.: IT04251811214 is Italy VAT number).
Enter the VAT without spaces.
Note: If the information you enter does not match to a current
Whirlpool supplier , you will receive a “No registration information
found” message. If you receive this message, try entering a different
piece of information such as purchase order number if you were
previously entering a tax number.
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WHIRLPOOL CORPORATION
GLOBAL SUPPLIER PORTAL QUICK REFERENCE GUIDE – SUPPLIER ADMIN
//Quick Reference Guides are provided to assist registered, approved users with accessing and utilizing Whirlpool’s
Global Supplier Portal.
Step 4: If the information you enter
successfully matches to a current supplier,
you will receive the following message and
an email will be sent with Registration and
Pin Numbers.
Note: These numbers will be valid for any
Administrator and/or new User registration
for specific Legal Entity.
SUPPLIER ADMINISTRATOR – 2) CREATE ADMINISTRATOR USER ID
IMPORTANT : If e-mail does not show up in mailbox after 60 minutes, please check SPAM /JUNK mail-box.
Step 1: After receiving the
Registration Number and Pin,
access the “Registration” page
from
https://suppliers.whirlpool.com, .
After clicking the button, a
new browser window will
open.
Step 3: Enter
the Registration
Number and Pin
for your
company. Click
‘Continue’ to
submit.
Step 5: Enter your
Identification
Information. Click
‘Continue’ to
submit.
Step 2: On the
“Registration” page,
select “click here For
User Registration”.
Step 4: Review the
information provided
and click ‘Yes’ to accept
and move forward.
Note: If this is not your
company, contact
Global_Help@Whirlpool.
com for assistance.
Step 6: Review the
Terms of Use. If you
accept, click the ‘I
Agree’ button to
proceed. If you do not
accept the Terms of
Use, please click ‘I Do
Not Agree’ and follow
the instructions
provided.
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WHIRLPOOL CORPORATION
GLOBAL SUPPLIER PORTAL QUICK REFERENCE GUIDE – SUPPLIER ADMIN
Step 8: Review the
Privacy Notice. If you
accept, click the ‘I
Agree’ button to
proceed. This will
complete the User
Registration process.
If you do not accept the
Terms of Use, please
click ‘I Do Not Agree’
and follow the
instructions provided.
Step 7: Enter your
Registration
Information. Click
‘Continue’ to
submit.
Step 9: Review
the Supplier
Administrator
page. Click the
‘I Agree’ button
to proceed. And
the ID request
will be completed
for the
Administrator
role
Step 10: After
accepting the Terms of
Use , Privacy Notice,
and Supplier
Administrator you will
be notified by email of
your approval to
utilize Whirlpool’s
Global Supplier Portal
as Supplier
Administrator.
SUPPLIER ADMINISTRATOR –3 ) LOG IN TO THE GLOBAL SUPPLIER PORTAL
Step 1: Once you have completed the registration
process, the final step is to Log In. Return to the site at:
https://suppliers.whirlpool.com. Enter your “User ID”
and “Password”. Click “Log In”.
Note: It may take a few minutes after completing Step
10 for your User ID and Password to work.
This is the home page for the Administrator.
Please note the Administrator tab . This is the area the
Administrator will use to manage users roles
assignments.
From the tab My Company Profile the administrator
has the capability to modify the relevant Company
details.
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WHIRLPOOL CORPORATION
GLOBAL SUPPLIER PORTAL QUICK REFERENCE GUIDE – SUPPLIER ADMIN
SUPPLIER ADMINISTRATOR – 4 )REQUEST/APPROVE ADDITIONAL ROLES
Step 1: From
anywhere in
the Global
Supplier Portal,
navigate to the
“Request
Roles” submenu on the
“Support” tab.
Note: You
may receive a
“Security
Alert”, click
“Yes” to
proceed.
Step 2: On the W Pass screen, enter your Username
and Password. The Username is the same as your
USER ID for the Global Supplier Portal. The
Password is the same as your PASSWORD for the
Global Supplier Portal.
Step 3: After access the W Pass
application, click the “Access
Request – Role Based” link on the
left side of the screen to see the
available roles you can request.
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WHIRLPOOL CORPORATION
GLOBAL SUPPLIER PORTAL QUICK REFERENCE GUIDE – SUPPLIER ADMIN
Step 4: Select ALL of the roles you are
requesting access to by clicking the checkbox
next to the role.
Step 5: Click “Request Access” once you have
identified the role you are requesting.
Step 6: After clicking “Request Access”, you will be taken
to a confirmation screen with a “Request Id”. The
request is sent to the Administrator . As administrator you
will need to approve your own request. You can approve
the role request immediately. Once the role is approved,
you will need to log out of the portal and log back in to
view the new roles.
The Global Supplier Portal has a number of roles available to see different pieces of information. Not all
roles are available in all regions as we are still working to develop all of our systems to global standards.
The following roles are currently available:
Develop
See information related to the New Product Readiness process, Purchased Item
Qualification process, and see Whirlpool’s manufacturing footprint.
Finance
Enables users to connect to multiple applications to see current invoices, the raw material
tracking system, and the financial health tool.
Operations
Connect to the EMEA call-off system, packaging and shipping applications.
Performance
Connect to the regional Supplier Quality Rating systems and supplier scorecard.
Quality
Allows users to access the results, if available, for Whirlpool Supplier Quality Excellence
audits, the corrective action system, and see information about the Operational Excellence
program.
Sourcing
Allows users to see supplier related policies and link to Whirlpool’s 3 rd party eSourcing
software too.
Supplier
Admin
The administrative activities associated with managing a suppliers information, approving
supplier users, and approving roles for supplier users.
Supplier Home
Default role available to all approved users.
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WHIRLPOOL CORPORATION
GLOBAL SUPPLIER PORTAL QUICK REFERENCE GUIDE – SUPPLIER ADMIN
Step 7: Click the To Do link then check
approvals then click on Submit. After all To Do
items are submitted, the queue will be empty,
and you can log out of W Pass application.
Notes:
1. As Supplier Administrator, you are responsible for roles being provisioned in your company.
You must perform the appropriate due diligence to ensure roles are approved correctly.
2. It is recommended that each company have two Supplier Administrators for User
Management. This will provide coverage during vacations and ensure that there is no break in
coverage.
3. If a role request is not processed within 72 hours, the request will be sent to the Global
Supplier Portal role owner. The GSP role owner is a team of Whirlpool personnel responsible
for managing the Global Supplier Portal. As these resources do not have in depth knowledge
of personnel at supplier organizations, they are not very likely to approve the roles requested.
If you have questions of the GSP role owner, they can be contacted at
Global_Help@Whirlpool.com for questions and support.
Step 8: Click “Role Management” and then
each role in the list to control role assignments
to your User ID. From this view you can remove
assigned roles.
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WHIRLPOOL CORPORATION
GLOBAL SUPPLIER PORTAL QUICK REFERENCE GUIDE – SUPPLIER ADMIN
Step 7: the Administrator will receive
an e-mail from Wpass@whirlpool.com
when a user of the company requests
a Global Supplier Portal role. He will
Click on the link in the e-mail to
approve or deny.
Step 8: User will re-enter into the
Portal and will be able to see all tabs
related to the roles he has requested
and that have been approved by the
Administrator.
Note:
1. As Supplier User , you are responsible to access and manage the assigned roles.
For example by clicking the tab Operations you will access the EMEA Call off/releases page from
where you can download the daily Whirlpool orders.
By clicking on the Sourcing tab you will access the EMEA or US Supplier Quality Rating (SQR)
page from where you can download the quality SQR documents.
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