The mission of the Chesapeake and Potomac
Association of Collegiate Registrars and
Admissions Officers is to develop and
perpetuate a vibrant network of
resources and learning opportunities benefitting
enrollment personnel within the Maryland and
District of Columbia areas.
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A MESSAGE FROM THE PRESIDENT
CAPACRAO 2015
W
elcome to the third Annual Meeting of the Chesapeake
& Potomac Association of Collegiate Registrars and
Admissions Officers! Third time’s a Charm! The CAPACRAO Executive Board is so excited to have you attend our third
annual gathering for great professional development and networking.
The association has been very busy this year. Here are some of our
accomplishments:
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performed our first audit by our audit committee
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purchased liability insurance for the organization
applied for tax exempt status from the IRS
implemented online payment for membership dues and conference fees
developed a conflict of interest policy and whistle blower policy
developed a leadership manual and executive board responsibilities
established templates for end of year reports for the executive board and CAPACRAO
committees
and in November will have our first leadership training for our new executive board members and committee chairs
I am also very excited about increased membership involvement in all CAPACRAO committees.
A very warm shout out to the program committee chaired by our President-elect Joellen Shendy and
the Local arrangement committee chaired by Diane Major for all their hard work over the past year.
You will experience quality sessions & roundtables, great food and what would our conference do
without our Monday night evening event (which this year is “Disco Night”…be sure to dress appropriately)! Also, many thanks to our presenters and moderators in their willingness to share their
ideas and innovations! And, last but certainly not least, a huge round of applause to our corporate
partners for their continued support of CAPACRAO; especially our Platinum level vendors.
Over the many years I have been involved in higher education, I have valued the opportunities I have
been given for professional development. Not only has it made me a better professional, but the
knowledge I have gained has allowed me to offer better services to students, faculty and staff. I truly
treasure all the friendships I have developed that offer me great resources and information when
needed and provided wonderful, fun memories at networking events. I hope through CAPACRAO
you find this true too!!!
Have a wonderful Annual meeting! And make sure to cheer loudly when your school is called at our
opening roll call at the opening session!!
Carol Harrison
CAPACRAO President
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CONFERENCE MAP
CAPACRAO 2015
Turf Valley
a resort and spa in
Ellicott City, MD
WELCOMES
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5
MEETING AT-A-GLANCE
CAPACRAO 2015
Monday, September 28
12:30 pm
Registration/Vendor Area Open
1:00 pm
Lunch
Sponsored by College Scheduler (Gold Partner)
1:30 pm
Opening Session & Keynote #1
3:00 pm
Sessions
3:50 pm
Afternoon Break
Sponsored by Digital Architecture (Gold Partner)
4:30 pm
Sessions
6:00 pm
Evening Event: Food & Fun
Sponsored by Parchment (Platinum Partner)
Tuesday, September 29
8:00 am
Breakfast and Discussions
Sponsored by National Student Clearinghouse (Gold Partner)
9:00 am
General Session & Keynote #2
10:00 am
Sessions
11:00 am
Sessions
12:00 pm
Business Meeting/Lunch
Sponsored by CourseLeaf from Leepfrog Technologies
(Platinum Partner)
1:45 pm
Sessions
2:45 pm
Roundtables (by Topic)
3:40 pm
Closing Session
4:15 pm
New Member Board Meeting
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BOARD OF DIRECTORS
CAPACRAO 2015
President
Carol Harrison, Registrar
Vice President for Records & Registration
Jamie Holmes-Kriger, Associate Registrar
College of Southern Maryland
Salisbury University
President Elect
Joellen Shendy,
Vice President for Admissions &
Enrollment Management
Maureen Finnegan,
Associate Vice Provost & Registrar
University of Maryland University College
Past President
Steven Smith, CAPACRAO Past President
Associate Director of Admissions
Loyola University Maryland
Vice President for Membership
Jinawa McNeil,
Acting Director Admissions & Recruitment
Secretary
Kristin Waters, Associate Director of Under- University of Maryland – Eastern Shore
graduate Admissions Operations
University of Maryland, Baltimore County
Treasurer
Insiya Bream, Assistant Vice President,
Vice President for Legislation & Policy
Catherine Mund, Registrar
Howard Community College
Student Recruitment, Planning & Initiatives
University of Maryland University College
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COMMITTEES
CAPACRAO 2015
Local Arrangement Committee___________________________________
Diane Major – Chair
Mary Catherine James
Assistant Registrar, Completion and Special Programs
College of Southern Maryland
Senior Associate Director of Admissions
Mount St. Mary’s University
Aaron Urbanski – Vice Chair
Patrick Elliott
Associate Registrar
John Hopkins University
Erin Reeder
Assistant Registrar
Anne Arundel Community College
Associate Registrar
University of Maryland University College
Ryan Steffy
Associate Registrar
University of Baltimore
Program Committee____________________________________________
Joellen Shendy – Chair
John Leoniak
Associate Vice Provost & Registrar
University of Maryland University College
Assistant Director, Student Resolution
University of Maryland University College
Adina Ferguson
Lisa Freel
Assistant Enrollment Services
University of Maryland, College Park
Director of Admissions
Frederick Community College
Angela Thompson
Robin Becker-Cornblatt
Senior Business Analyst, Office of the Registrar
University of Maryland University College
Director, Admissions, Records & Registration
Hagerstown Community College
Nominations & Elections Committee______________________________
Steve Smith – Chair
CAPACRAO Past President
Patrick Elliott
Associate Registrar
University of Maryland University College
Cassandra Moore
Assistant Director,
Admissions & Enrollment Development
Anne Arundel Community College
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COMMITTEES
CAPACRAO 2015
Communications Committee___________________________________
Pheng Xiong – Chair
Iman Riddick
Assistant Registrar
University of Maryland, Baltimore County
Assistant Registrar
University of Maryland, Baltimore County
Audit Committee ____________________________________________
TBD – Chair
Deirdre Weilminster
Angela Murphy
Registrar
Frederick Community College
Associate Registrar, Student Records
College of Southern Maryland
Professional Development Committee___________________________
Jinawa MacNeil
Co-Chair, Admission
Jamie Holmes-Kriger
Co-Chair, Registrars
Acting Director Admissions & Recruitment
University of Maryland Eastern Shore
Associate Registrar
Salisbury University
Maria Adams
Iman Riddick
Acting Articulation Transfer & Academic Services
Manager Montgomery College
Assistant Registrar
University of Maryland, Baltimore County
Erin Melody
Andy Westfall
Sr. Associate Director Undergraduate Admission
Loyola University of Maryland
Registrar
Goucher College
Awards and Resolutions Committee_____________________________
Jamie Holmes-Kriger – Chair
Mona Weber
Associate Registrar
Salisbury University
Director of Corporate & Business Relations
Notre Dame of Maryland University
Valerie Anderson
Irma Williams
Enrollment Advisor Admissions
College of Southern Maryland
University of Maryland, Baltimore County
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MONDAY’S KEYNOTE SPEAKER
CAPACRAO 2015
Adrian Cornelius
University Registrar
University of Maryland, College Park
Adrian Cornelius’ career spans over 30 years of administrative and teaching experience in higher education. Adrian is a past-president of the Florida ACRAO, a member of the CAPACRAO founding committee, and a contributing writer for the “Field Notes” column of the AACRAO Connect publication. Adrian developed a passion for education early in his life, and pursued a bachelor’s degree in education, graduating magna cum laude from
Universidad de Oriente, in Venezuela. While in college, Adrian became particularly interested in the field of education administration, and later obtained a master’s degree in higher education administration from Baruch
College of the City University of New York, a specialist degree in education
leadership from Georgia Southern University, and a doctorate degree in
higher education administration from Georgia Southern University. Adrian
has worked in large and small institutions in many roles. Currently the University Registrar at the University of Maryland, College Park, Adrian is actively involved in the implementation of student systems and has worked
extensively on improving academic support services through the use of
innovative technology. His professional fulfillment comes from being able12
to assist students on their pathway to a successful life.
TUESDAY’S KEYNOTE SPEAKER
CAPACRAO 2015
Meredith Braz
Registrar of the College, Dartmouth College and
AACRAO, Vice President for Leadership &
Management Development, 2015-2016
Meredith Braz is Registrar of the College at Dartmouth College, a member
of the Ivy League located in Hanover, NH. She supports and advances the
systems and structures of Dartmouth’s unique learning environment and
safeguards the integrity of the institution’s regulations and records as she
provides leadership to advance the priorities and initiatives of the Arts and
Sciences. She serves on several key Faculty and Administrative Committees
and has provided leadership for over a dozen new project implementations in the last year alone, which includes a new student data warehouse
to improve reporting, a new online course approval routing system, and
implementation of student access to faculty course evaluations. She published a chapter in the book Leadership Lessons: Vision and Values for a
New Generation, AACRAO, ed. Lonabocker, 2013 and was recently elected
AACRAO Vice President for Leadership and Management Development.
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GUEST SPEAKERS
CAPACRAO 2015
Frances Burman
Immediate Past President, MSACROA
Academic Program Manager, Department of Epidemiology
at Johns Hopkins Bloomberg School of Public Health
Fran Burman is the immediate past-president of MSACROA. As
a part of the organization for the past 25 years, Fran has held
many of the leadership roles within the Local Arrangements
Committee prior to joining the executive board in 2013. This
year, she has led the Committees of Nominations and Elections and Honorary Memberships. Fran also serves as the Academic Program Manager for the Department of Epidemiology at the Johns Hopkins Bloomberg School
of Public Health where she has worked in student services for 18 years. Academic
Program Managers coordinate all aspects of recruitment, retention, graduation,
academic advising, and mentoring for the individual departments. It is a unique
role that affords interaction with students, faculty, and administration and leadership. Fran earned her BA in creative writing from Towson University and her MS in
Counseling focused in Higher Education at Johns Hopkins University. She also holds
a post-graduate certificate in career counseling. In her spare time, Fran enjoys
photography and has shown photos in galleries on the Eastern Shore.
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AGENDA—MONDAY, SEPTEMBER 28
CAPACRAO 2015
11:00 am
Executive Board Lunch Meeting
Merriweather Room
12:30 pm
Registration/Vendor Area Open
Waterford Lobby
1:00 pm
Lunch
Waterford Lobby/
Ballroom
Sponsored by College Scheduler (Gold Partner)
1:30 pm
M13301
Opening Session & Keynote #1
Call to Order – President Carol Harrison
Waterford Ballroom
(Registrar, College of Southern Maryland)
Roll Call of Member Institutions – Jinawa McNeil
(Vice President for Membership, Associate Director of Admissions, UMES)
Greetings from MSACROA – Past President Frances Burman (Academic Program Manager, Johns Hopkins University)
Keynote #1: Data Breaches
Adrian Cornelius (University Registrar, University of Maryland, College Park)
3:00 pm
Sessions
M15001
It’s About Time: Take Charge of Your Catalog &
Curriculum
Waterford Ballroom
Salon A
Wes Miller, Account Executive, DIGARC
M15002
Extending the Credential; Empowering the Learner
Chris Hyde, Regional Manager, HE Solutions, Parchment
M15003
Registrar’s Office Annual Report: Presenting Your
Office So Others Will Notice
Waterford Ballroom
Salon B
Amphitheater
Meredith Braz, AACRAO VP for Leadership & Management
Development, 2015-2016
M15004
I Will Survive! (Panel)
Merriweather Room
Carol Harrison, Registrar, CSMD
Catherine Mund, Registrar, HCC
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AGENDA—MONDAY, SEPTEMBER 28
CAPACRAO 2015
3:50 pm
Refreshment Break
Waterford Lobby
Sponsored by Digital Architecture (Gold Partner)
4:30 pm
Sessions
M16301
Past, Present and Future: How the Clearinghouse
Supports Efficiency and Effectiveness
Waterford Ballroom
Salon A
Bob Haushalter, Managing Director, Higher Education Development, National Student Clearinghouse
M16302
In State, Out of State, or Something in Between:
How to Manage Residency and All Exceptions
Waterford Ballroom
Salon B
Kristin Waters, Associate Director of Operations, Undergraduate Admissions, UMBC
M16303
What Do We Need? Grades!
When Do We Need Them? Now!
Amphitheater
Josephine Albert, Associate Registrar, Johns Hopkins Bloomberg School of Public Health
M16304
Credit for Prior Learning (CPL)
Merriweather Room
Joellen Shendy, Associate Vice Provost & Registrar, UMUC
6:00 pm
M18001
Evening Event: Food & Fun
Sponsored by Parchment (Platinum Partner)
Wedgewood Ballroom
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AGENDA—TUESDAY, SEPTEMBER 29
CAPACRAO 2015
8:00 am
Registration/Vendor Area Open
Waterford Lobby
T08001
Breakfast and Discussions — Choose a table!
Waterford Lobby/
Ballroom
Sponsored by National Student Clearinghouse
(Gold Partner)
9:00 am
General Session
T09001
Keynote #2:
The Inconspicuous Leader: Leading Academic and Enrollment Services Offices in the Twenty-First Century
Waterford Ballroom
Meredith Braz, AACRAO VP for Leadership & Management
Development, 2015-2016
10:00 am
Sessions
T10001
Legislation & Public Policy Update
Waterford Ballroom
Catherine Mund, Records, Registration and Veterans' Affairs/ Salon A
Registrar, HCC
T10002
Present a Session? Me?! (Panel)
Carol Harrison, Registrar, CSMD
Steve Smith, Past President CAPACRAO
T10003
Managing Millennials
Waterford Ballroom
Salon B
Amphitheater
Doreen Bickel, Organizational Development Coordinator,
CSMD
T10004
Empower Your Students by Simplifying Scheduling!
How Student Schedule Planning Benefits The Entire
Institution
Merriweather Room
Joe Jolesch, Account Executive with College Scheduler
11:00 am
Sessions
T11001
Zero to 60 in Less than 8 months: Towson’s
Waterford Ballroom
CourseLeaf Catalog (CAT) and Curriculum (CIM) Imple- Salon A
mentation Project
Suzanne Hill, Assistant Director of Curriculum Management,
Towson University
Shari Friedman, Account Executive, CourseLeaf from Leepfrog
Technologies
T11002
Extending the Transcript to Evidence the Students’
Learning Journey
Waterford Ballroom
Salon B
Joellen Shendy, Associate Vice Provost & Registrar, UMUC
T11003
Online Orientation
Travis Loveday, Student Affairs Coordinator, CSMD
Amphitheater
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AGENDA—TUESDAY, SEPTEMBER 29
CAPACRAO 2015
11:00 am
Sessions Continued
T11004
Excedrin GE: Headache Medicine for Gainful Employment Reporting
Merriweather Room
Emily Bonham, Associate Registrar, HCC
12:00 pm
T12001
Business Meeting/Lunch
Waterford Lobby/
Sponsored by CourseLeaf from Leepfrog Technologies
Ballroom
(Platinum Partner)
Call to Order - President Carol Harrison (Registrar, College
of Southern Maryland)
Treasurer’s Report – Insiya Bream (Assistant Vice President, Student Recruitment, Planning & Initiatives
University of Maryland, University College)
Regional Conference Update – MSACROA Immediate Past
President Frances Burman (Academic Program Manager,
Johns Hopkins University)
Bylaw Amendments & Elections (See pages 34-35) –
CAPACRAO Past President Steven Smith
Awards - Immediate Past President Carol Harrison
(Registrar, College of Southern Maryland)
Adjournment – President Joellen Shendy (Associate Vice
Provost & Registrar University of Maryland University College)
1:45 pm
Sessions
T13451
Registrar’s Toolkit (Panel)
Waterford Ballroom
Carol Harrison, Registrar, CSMD
Salon A
Diane Major, Assistant Registrar, Completion and Special
Programs, CSMD
Deirdre Weilminster, Registrar, FCC
Katie Piper, Associate Registrar Enrollment Management, FCC
T13452
“The Marketing Mix”- Higher Ed Edition
Waterford Ballroom
Jinawa McNeil, Associate Director of Admissions & RecruitSalon B
ment, UMES
Alissa Carr, Director of Marketing & External Relations, UMES
T13453
Beat the Clock...Automate Your Transfer Credit
Articulation Process
Angela Thompson, Senior Business Analyst, UMUC
Courtney Peters, Senior Transfer Credit Specialist, UMUC
Amphitheater
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AGENDA—TUESDAY, SEPTEMBER 29
CAPACRAO 2015
1:45 pm
Sessions Continued
T13454
Technologies Transformative Role in Higher Education Merriweather Room
Dr. MJ Bishop, Director
William E. Kirwan Center for Academic Innovation
University System of Maryland (USM)
2:45 pm
Roundtables (by Topic)
T14451
Transfer & Transcripts: Reverse Transfer, Articulation, Waterford Ballroom
Electronic Transcripts
Salon A
T14452
Degree Audit and Graduation: eDiplomas, Graduation Waterford Ballroom
Clearing, Commencement
Salon A
T14453
SB740: Dual Enrollment, Degree Planning Requirement
T14454
Recruitment & Event Planning: Student Ambassadors, Waterford Ballroom
Prospect Management
Salon B
T14455
Veterans: Legislative Issues, Outreach, and Services
Merriweather Room
T14456
International Admission: Dream Act/DACA
Merriweather Room
3:40 pm
Closing Session
T15401
Remarks & Adjournment
Waterford Ballroom
Salon B
Waterford Ballroom
President Joellen Shendy
(Associate Vice Provost & Registrar
University of Maryland University College)
4:15 pm
Executive Board
T16151
Meeting of 2015-16 Executive Board
Merriweather Room
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SESSION DESCRIPTIONS
CAPACRAO 2015
Monday
M13301 Keynote #1 - Managing a Data Breach
Adrian Cornelius, University Registrar, University of Maryland-College Park
Higher education institutions are hotbeds for data, and are therefore particularly
vulnerable to cyber criminals seeking to obtain sensitive data such as SSNs, credit
card information, photographs, signatures, and health records. Records breaches
have been increasing in recent years, propelling the need for institutions to do
what they can to prevent attacks, or avoid careless exposures. Regretfully, however, best preparedness efforts might prove inadequate, or insufficient, against sophisticated hackers, and an institution may all of a sudden find itself facing the
dreadful circumstance of having to deal with an information breach. This session
will discuss strategies for handling a real-life data breach and will highlight preventive measures being taken by colleges and universities to secure and shield their
systems against intrusions and theft.
M15001 It’s About Time: Take Charge of Your Catalog & Curriculum
Wes Miller, Account Executive, DIGARC
Feeling the pressure of yet another catalog revision cycle? Flustered by a broken
governance process? No more! In this fast-paced session, learn how nearly 400
institutions build, organize and publish interactive course information in real time,
while maintaining a comprehensive audit trail of every curricular decision. Save
your staff time, your institution money, and yourself aggravation — discover a
better way.
M15002 Extending the Credential; Empowering the Learner
Chris Hyde, Regional Manager, HE Solutions, Parchment
At its core, Parchment believes that credentials matter. To senders, issuing credentials is their mission and charter. To receivers, in order to evaluate and provide
entry to the next opportunity. And to students, who seek to better their life and
circumstance through education. Parchment’s platform empowers both administrators and learners. Come learn about the future of eTranscript and credential
management including features such as mobile support, automation without IT
involvement, and ordering and fulfillment for eDiplomas and other official documents.
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SESSION DESCRIPTIONS
CAPACRAO 2015
M15003 Registrar’s Office Annual Report: Presenting Your Office So Others Will
Notice
Meredith Braz, Registrar of the College, Dartmouth College and AACRAO VP for
Leadership & Management Development, 2015-2016
You know you work hard but how do you get the work of your office recognized?
Do you prepare an annual report and if so, does it just get a glance and then is
filed away? Borrowing from our colleagues in Admissions/Enrollment and Development who are pros at presenting metrics and yearly achievements, we will look
at ways to present an annual report that is readable, reaches broad audiences,
and promotes our goals. We will discuss what data to collect, how to gather it, and
how to present various accomplishments in a format that will be read, as well as
share ideas on where to make the report available to reach various constituents.
M15004 I Will Survive! (Panel)
Carol Harrison, Registrar, CSMD
Catherine Mund, Registrar, HCC
“At first I was afraid I was petrified
Thinking I couldn't live without you by my side
And I've been spending nights
Thinking how you did me wrong
And I grew strong
And I learned how to get along
Spent so many days how you did me wrong...
But now I’m back...”
Now that I have your attention....
New Boss or Old Boss. Colleagues not playing nice in the sand box?
Come find out HOW TO SURVIVE and end up singing!!!
“I spent so many nights
Feeling sorry for myself, how I cried
But now I hold my head up high
And you see me, somebody new”
M16301 Past, Present and Future: How the Clearinghouse Supports Efficiency
and Effectiveness
Bob Haushalter, Managing Director, Higher Education Development, National Student Clearinghouse
A little bit of the past year in review and how processes have evolved to today.
The future holds plans for improvements and new services with the Clearinghouse. Come hear about these changes, eTranscripts and our new Reverse Transfer service.
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25
SESSION DESCRIPTIONS
CAPACRAO 2015
M16302 In State, Out of State, or Something in Between: How to Manage Residency and All Exceptions
Kristin Waters, Associate Director of Operations, Undergraduate Admissions,
UMBC
With changes to Federal and State regulations regarding residency, UMBC's Office
of Admissions conducted an institutional reevaluation of residency classification
processes. In this session, the presenters will share their year long process, what
they learned, how residency is now classified, and will provide recommendations
for best practices. Attend this session to learn some simple do's and don'ts on the
collection, interpretation, documentation, and communication of residency status.
M16303 What Do We Need? Grades! When Do We Need Them? Now!
Josephine Albert, Associate Registrar, Johns Hopkins Bloomberg School of Public
Health
Are you frustrated because you can't get faculty to submit their grades on time?
Do you have a backlog of missing grades that is larger than you care to admit?
Grades play a important role in higher education. Not only do they serve as indicators of academic progress towards a degree or certificate, but they are increasingly used to determine whether students can continue to receive federal financial
aid. Yet in spite of the weight given to grades, it is an ongoing challenge to ensure
the timely reporting of grades to the Registrar's Office at the end of each academic
term. Failure to obtain grades during the prescribed grading period often results in
a pileup of missing grades which can become difficult to manage over time if left
unchecked. This session examines the various aspects of these two intertwined
issues. It will explore strategies to make the grade collection process more efficient and leverage the associated metrics to advantage.
M16304 Credit for Prior Learning (CPL)
Joellen Shendy, Associate Vice Provost & Registrar, UMUC
Credit for Prior Learning (CPL) is a hot topic right now! What is CPL, how does it fit
within credential programs, how do you articulate it and how do you transcript it?
Increased emphasis on access, affordability, and relevance of higher education
continue to dominate the landscape - how can you work on finding ways to incorporate CPL in your programs?
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SESSION DESCRIPTIONS
CAPACRAO 2015
Tuesday
T09001 Keynote #2 - The Inconspicuous Leader: Leading Academic and Enrollment Services Offices in the Twenty-First Century
Meredith Braz, Registrar of the College, Dartmouth College and
AACRAO, VP for Leadership & Management Development, 2015-2016
Drawing from the chapter in the Leadership Lessons AACRAO publication with the
same title, AACRAO author and experienced registrar, Meredith Braz, will share
skills, thoughts and ideas on higher education leadership in today’s environment .
Attendees will reflect on how they may best lead at their institutions and consider
how to make a difference.
T10001 Legislation & Public Policy Update
Catherine Mund, Records, Registration and Veterans' Affairs/Registrar, HCC
Come for a primer of most recent legislative and policy issues pending or passed
by State and Federal Government and how they may impact your campus role and
duties.
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SESSION DESCRIPTIONS
CAPACRAO 2015
T10002 Present a Session? Me?! (Panel)
Carol Harrison, Registrar, CSMD
Steve Smith, Past President CAPACRAO
Ever thought about presenting a session but thought NO NOT ME!!! Carol and Steve will take you through the easy steps of how to present a session. Yes, you really
do know more than you think and need to share with your colleagues!!!
T10003 Managing Millennials
Doreen Bickel, Organizational Development Coordinator, CSMD
Awww, Millennials are such an interesting group, NOW we have to supervise
them. HOW? Gosh, they are technically savvy! Should I give them a trophy?
T10004 Empower Your Students by Simplifying Scheduling! How Student Schedule Planning Benefits The Entire Institution
Joe Jolesch, Account Executive with College Scheduler
Are you challenged to improve student service, increase enrolled credit hours, and
enhance course demand accuracy? Joe Jolesch with College Scheduler will demo
the functionality of the schedule planner and share the benefits for students and
administration. College Scheduler provides every possible schedule option to your
students, reducing frustration during registration. At the same time, administration benefits from real-time course demand, enrollment optimization, and bulk
scheduling specific student populations. By providing a more efficient and userfriendly registration process, students can maximize courses taken each semester
which supports increased enrollment credit hours and on-time graduation.
T11001 Zero to 60 in Less than 8 months: Towson’s CourseLeaf Catalog (CAT) and
Curriculum (CIM) Implementation Project
Suzanne Hill, Assistant Director of Curriculum Management, Towson University
Shari Friedman, Account Executive, CourseLeaf from Leepfrog Technologies
In this session, Suzanne Hill, Assistant Director of Curriculum Management, will
provide an overview of how Towson prepared their institution for their CourseLeaf
project and how they successfully transformed their current manual catalog and
curriculum business processes into an automated, streamlined, and integrated
solution with the help of CourseLeaf CAT and CIM in less than 8 months exceeding
user expectations.
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SESSION DESCRIPTIONS
CAPACRAO 2015
T11002 Extending the Transcript to Evidence the Students’ Learning Journey
Joellen Shendy, Associate Vice Provost & Registrar, UMUC
It is the dawn of a new era for higher education. New and re-imagined models of
educating students are emerging - among which Competency Based Education
(CBE) holds great promise. While CBE is not new, it is surging in popularity. How
does the paradigm shift which CBE brings affect how we provide evidence to the
student of their learning journey? What conversations are occurring at your institution regarding competency based education? This session focuses on the challenges in developing a new extended transcript for CBE. System challenges with
interoperability, potential for electronic delivery that is interactive, and depth of
granularity of the data on the document are just some of the questions that must
be answered. Traditional boundaries will disappear when it is the demonstration
of learning that counts. How do we develop a new way to showcase learning while
assuring our current consumers of transcripts feel at home with the new reality?
T11003 Online Orientation
Travis Loveday, Student Affairs Coordinator, CSMD
Online orientation can provide an opportunity for your institution to redesign or
compliment your current orientation program. Over the past year the College of
Southern Maryland has been developing an online orientation to meet the needs
of our incoming students. This session will focus on getting an online orientation
initiative from a “good idea” to clicking the “Go Live” icon. Topics covered include
stakeholder identification, standards to consider, potential vendors, and lessons
learned.
T11004 Excedrin GE: Headache Medicine for Gainful Employment Reporting
Emily Bonham, Associate Registrar, HCC
Howard Community College (HCC) realized the need for a team effort to manage
the Gainful Employment reporting requirements outlined in the October 2014 final
regulations, without getting migraines! Join us for a discussion of how HCC handled this process, including interpreting regulations; managing the data; and developing a cross-functional team with representatives from the office of the Registrar, Finance, Financial Aid Services, Information Technology, and Institutional Research. Learn more about HCC’s methods, lessons learned, and plan for future
reporting, and share your experiences!
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SESSION DESCRIPTIONS
CAPACRAO 2015
T12001 Business Meeting/Lunch
Call to Order - President Carol Harrison (Registrar, College of Southern Maryland)
Treasurer’s Report – Insiya Bream (Assistant Vice President, Student Recruitment,
Planning & Initiatives, University of Maryland, University College)
Regional Conference Update – MSACROA Immediate Past President Frances Burman (Academic Program Manager, Johns Hopkins University)
Bylaw Amendments & Elections (see pages 34-35) – CAPACRAO Past President
Steven Smith
Awards – Immediate Past President Carol Harrison (Registrar, College of Southern
Maryland)
Adjournment – President Joellen Shendy (Associate Vice Provost & Registrar, University of Maryland University College)
T13451 Registrar’s Toolkit (Panel)
Carol Harrison, Registrar, CSMD
Diane Major, Assistant Registrar, Completion and Special Programs , CSMD
Deirdre Weilminster, Registrar, FCC
Katie Piper, Associate Registrar Enrollment Management, FCC
Graduation is one of the most important duties in a Registrar's Office. A few of us
would like to quickly show some easy tips to make your student’s graduation even
better!
T13452 “The Marketing Mix”- Higher Ed Edition
Jinawa McNeil, Associate Director of Admissions & Recruitment, UMES
Alissa Carr, Director of Marketing & External Relations, UMES
Creating the right marketing mix is a challenge. In this session we will discuss the
importance of having the right marketing mix in order to stay afloat in this highly
competitive college marketplace. If you’re new to higher education marketing,
you’ll want to get these winning strategies for your schools success. Learn tools
and tips to effectively reach and recruit future students and manage marketing for
best results, even with tighter resources, in-house challenges, and an ever changing landscape.
T13453 Beat the Clock...Automate Your Transfer Credit Articulation Process
Angela Thompson, Senior Business Analyst, UMUC
Courtney Peters, Senior Transfer Credit Specialist, UMUC
Have you ever wondered if there was a more efficient way to articulate transfer
courses and build transfer credit “rules” in PeopleSoft? The answer is, "Yes, there
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SESSION DESCRIPTIONS
CAPACRAO 2015
is!" Join us as we review UMUC’s technically robust, custom workflow process.
This newly implemented process automatically generates course articulation requests for any transfer course entered into our system for which no transfer credit
rule exists and automates the process of building those rules.
T13454 Technologies Transformative Role in Higher Education
Dr. MJ Bishop, Director
William E. Kirwan Center for Academic Innovation
University System of Maryland (USM)
To date, the 100-year history of technology use in education paints a rather bleak
picture of the extent to which technology, in-and-of-itself, can lead to sustainable
academic transformation. This presentation traces the many lessons learned from
that history and revisits the definition of the word technology itself toward exploring how we can begin thinking differently about technology’s role in transforming
higher education and create meaningful, sustainable change.
ROUNDTABLES
T14451 Transfer & Transcripts
Moderator: Deirdre Weilminster, Registrar, Frederick Community College
Possible topics include: Reverse Transfer, Articulation, and Electronic Transcripts
T14452 Degree Audit and Graduation
Moderator: Ryan Steffy, Associate Registrar, University of Baltimore
Possible topics include: Diplomas, Graduation Clearing, and Commencement
T14453 SB740
Moderator: Brian Hammond, Director of Admissions, College of Southern Maryland
Possible topics include: Dual Enrollment, and the Degree Planning Requirement
T14454 Recruitment & Event Planning
Moderator: Jennifer Moxley, Admissions Advisor/Recruiter, Frederick Community College
Possible topics include: Student Ambassadors, and Prospect Management
T14455 Veterans
Moderator: Jamie Holmes-Kriger, Associate Registrar, Salisbury
Possible topics include: Legislative Issues, Outreach, and Services
T14456 International Admission
Moderator: TBD
Possible topics include: Dream Act/DACA
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NOMINATIONS FOR THE EXECUTIVE BOARD
CAPACRAO 2015
For President-Elect:
Aaron Urbanski,
Associate Registrar
Johns Hopkins University Carey School of Business
"CAPACRAO offers critical members of educational institutions the opportunity to enhance the roles they play in the educational
lifecycle. As president-elect I would work
with the Executive Board to increase organization membership,
bring relevant ideas to our members, and facilitate an exciting and
effective annual meeting."
For Treasurer (two-year term):
Pheng Xiong,
Assistant Registrar
University of Maryland Baltimore County
"I am excited to join the Executive Board of
CAPACRAO as Treasurer. I am currently in my
fifth year in higher education and am the Assistant Registrar for Graduation at the University of Maryland, Baltimore County."
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NOMINATIONS FOR THE EXECUTIVE BOARD
CAPACRAO 2015
For Vice President for Records and Registration (two-year term):
Jamie Holmes-Kriger,
Associate Registrar
Salisbury University
"I am excited to become more involved with
CAPACRAO. I have enjoyed learning from my
peers as well as sharing my knowledge from my experience in Higher Education. I love my field and the opportunity it has provided to
use my strengths in problem solving, reporting, technology initiatives, counseling and advising, training and teaching, and records
and registration. The best part of Higher Education is the collaboration between colleagues to help each other be successful."
For Vice President for
Legislation and Policy (two-year term):
Ryan Steffy,
Associate Registrar
University of Baltimore
"Over the past 11 years working at various universities, I have learned how critical it is to maintain a pulse on current
and upcoming legislation. We need to know what is happening in
the world around us so we as institutions can act appropriately. I
believe information is power and I will do my very best at empowering our community. I look forward to the challenge and opportunity
of serving as the Vice-President for Legislation and Policy."
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AMENDMENTS TO BYLAWS
CAPACRAO 2015
Introductory notes are in normal typeface
Current language is in boldface
Current language proposed to be eliminated is stricken
Proposed new language is in italics
This amendment is to clarify a couple of job duties of the Treasurer.
ARTICLE III: Officers Section 5. The Treasurer shall be the cus-
todian of the funds of the Association. The Treasurer shall
collect dues and fees, and shall pay all bills rendered to the
Association when approved for payment by the President.
The Treasurer shall prepare a financial report to be presented to the members of the Association at the annual meeting. The Treasurer will file federal and tax forms each year.
The Treasurer will serve as the liaison with the audit committee.
This amendment is to clarify how the President reimbursements
are approved.
ARTICLE III: Section 6. The immediate Past-President shall
chair the Nominations and Elections Committee. The PastPresident shall also serve as liaison with other professional
associations. The Past-President will approve any bills to be
reimbursed to the president.
This amendment is to clarify how long a committee member
term will be.
ARTICLE IV: Committees Section 1. There shall be a Nomina-
tions and Elections Committee chaired by the PastPresident, with at least two additional members, who do
not serve on the current Executive Board, appointed by the
President and approved by the Executive Board. The com34
AMENDMENTS TO BYLAWS
CAPACRAO 2015
mittee shall be selected after the Annual Meeting and serve
until the following year’s Annual Meeting. Careful consideration should be given to the composition of the committee
to assure cultural diversity and representation from both
registrars and admissions officers, and to strive for representation from 2-yr and 4-yr, and public and private, institutions. The committee’s duty shall be to select nominees for
all eligible elective offices and to report to the Association
during the Annual Meeting. Membership term of a committee
is two years.
This amendment changes how CAPACRAO will be audited in
alternate years when an external audit is not conducted.
ARTICLE V: Finance: Section 5. An external audit of the fiscal
records of the Association shall be conducted after the
conclusion of the Annual Meeting in odd years, in conjunction with the beginning of the new Treasurer’s term. In alternate years, an audit shall be conducted in a manner prescribed by the Executive Board. by the Audit Committee.
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CORPORATE PARTNERS
CAPACRAO 2015
CourseLeaf from Leepfrog
Technologies collaborates
with colleges and universities to enhance the catalog, curriculum and scheduling management process across campus.
Working with more than 160 institutions, CourseLeaf has revolutionized the administrative process by delivering powerful web-based software that is
tailored to the unique needs of each institution.
Parchment is the leader in
electronic transcript (eTranscript) exchange combining the power of the
Docufide secure exchange community and Avow Systems’ patented
and Certified PDF transcript system. Since 2003, 10 million transcripts have been delivered between more than 9,000 institutions. Beyond providing the cost and operational efficiencies of e-Transcripts, Parchment works with
learners and institutions around the world to unlock the value of transcript and
credential data – helping people collect, promote, and share their education credentials in simple and secure ways. Founded in 2003, Parchment Inc. is a venturebacked company headquartered in Scottsdale, AZ. with offices in Roseville, CA,
Washington, D.C., and Denver, CO.
Digital Architecture is
the leading provider of
curriculum and catalog
management solutions.
The Acalog™ publishing system delivers thousands of e-catalogs at
hundreds of colleges and universities. Curriculog™ is a groundbreaking workflow, collaboration, and approval-tracking platform with the
flexibility to respond to evolving institutional and accreditation requirements.
36
CORPORATE PARTNERS
CAPACRAO 2015
College Scheduler provides
a web-based schedule
planner for use by students & advisors to create
schedules each semester. Students are able to easily search for all
their classes, enter breaks for times they’d like to schedule around
and are then presented with all possible pre-made schedules able to be registered
for RIGHT NOW with up to the minute data. Integrates with Banner, PeopleSoft,
Colleague & DegreeWorks. Used by 100+ institutions around the country large &
small.
The National Student
Clearinghouse is the nation's trusted source for
education verification
and student educational outcomes research. More than 3,500 colleges and universities, enrolling over 98% of all students in public and
private U.S. institutions, participate in the Clearinghouse. Participating institutions
provide access to actual enrollment and degree information on each of their students. As a result, only the Clearinghouse can offer access to a nationwide coverage of enrollment and degree records — encompassing more than 137 million
students and growing.
Micah’s Printing has over 30
years experience working
with colleges and universities
nationwide. Known for budget-friendly pricing, superior
quality and unsurpassed customer service, Micah provides the following: transcript security paper, transcript
security envelopes, diploma paper (print-your-own), diploma mailers and tubes,
diploma covers, stationary, and forms (multipart, snapsets, edge glues, all sizes).
37
CORPORATE PARTNERS
CAPACRAO 2015
Paradigm, Inc is a full service diploma and diploma cover company that specializes in the
printing and direct mailing of documents
straight to students. In addition, we are now
home to the Certified Electronic Diploma
(CeDiploma) a transactional document that provides the student with an alternative to the transcript, allowing the recipient, from
employers, Governments and Embassies to independently validate the document.
We offer a simple, quick and stress free service which will save you valuable time,
space and labor. With exceptional customer service, 10 day turnaround times,
superb accuracy, simple on-line ordering system and competitive pricing why not
switch today?
SCRIP-SAFE is the
leader in document
security for higher
education institutions all over the globe. SCRIP-SAFE supplies secure transcript paper,
Diplomas on Demand, the software and paper package that allows
schools to print high quality diplomas in house, Diplomas on Demand Elite, a full
service diploma printing and mailing option, eSCRIP-SAFE, the electronic transcript
delivery network, Transcripts on Demand, our online transcript ordering service
and Transcripts on Demand Elite, the full service transcript option that offers
online ordering, electronic delivery, and full service mailing on your custom SCRIPSAFE security paper. Our dedication to security and customer service has made us
the foremost provider in this industry; please stop by our booth and see why!
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Monday, October 14
8:00 am
Registration Open
Lobby
8:00 am
Continental Breakfast
Ballroom
Sponsored by Leepfrog (Gold Partner)
9:00 am
Keynote Address
Ballroom
Michael Reilly, AACRAO Executive Director
10:00 am Sessions
Maryland SB740
Ballroom
Dr. William Comey, VP Student & Instructional
Support Services, College of Southern Maryland
Record
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