Jetstar Interstate Campaign A cooperative marketing opportunity www.mytassiebreak.com Research confirms that 43% of all interstate and international visitors to the West Coast arrive in Tasmania via Hobart Airport, with an average of 37% of North West visitors arriving through Launceston Airport. To ensure our destination is front of mind for these important interstate arrivals, Cradle Coast Tourism (CCT) has partnered with Tourism Tasmania and Jetstar to create an innovative regional marketing campaign. Through use of the Jetstar booking system the campaign will connect directly with passengers flying into Launceston and Hobart and will be supported by an extensive traditional and social media campaign encouraging travellers to book a Tasmanian holiday. Inflight information will also encourage visitors to explore ALL that Tasmania has to offer. The Cradle Coast Tourism Executive has agreed to a new direction with respect to the future marketing of the Cradle Coast region. This new direction will ensure that the destination as a whole becomes the primary driver in all campaigns, recognising that the consumer travel planning stages are dreaming, planning, booking, experiences and sharing. In the past we have developed packages with a heavy focus on selling accommodation. Whilst accommodation is still an important part of the mix, we recognise that accommodation is further down the list in the consumer planning stages. Our priority now is to drive awareness to the destination first by promoting the regional experiences and the accommodation bookings will follow. We will achieve this by promoting the destination and its experiences and ultimately driving the consumer to the mytassiebreak.com website where we will offer operators the opportunity to advertise their business. This campaign will allow us to reinforce the regional messages that have been delivered through the Jetstar Inflight Magazine over the past three months and the regional banner that is installed at Launceston Airport. Local Tourism Associations (LTA) and Local Government (LG) have been offered the opportunity to purchase space in the Jetstar campaign to promote their destination and experiences/attractions/events. Operators are invited to promote their business on the mytassiebreak.com website where consumer traffic will be driven from the space that the Regional Tourism Organisation will take. Campaign Background Tourism Tasmania has negotiated a five month marketing campaign with cooperative partner Jetstar which is valued at almost $500,000. This campaign will see Tasmania’s marketing messages delivered to Jetstar passengers through a range of channels including inflight entertainment, magazine multi-page features, aircraft overhead locker advertising, TV, print, digital and radio advertising and social media activity. A seat sale will support this media campaign to drive more bookings into Tasmania. It is at this stage of the campaign where the Cradle Coast regional campaign will have impact, allowing the region to deliver destination information directly to those people who have booked and who will be looking for ideas to help them decide where to go, what to do and where to stay. Jetstar research indicates that during the average five week gap between booking and travelling, passengers are open to being influenced and may still not have a firm touring itinerary as late as the actual week of travel. This is the space where we will be active, influencing passengers to include the Cradle Coast region in their travel plans. The Cradle Coast Opportunity From 1 March to 30 June 2015 CCT has secured access to targeted digital advertising on Jetstar’s passenger communications including online booking confirmation pages, itinerary confirmation emails, pre-departure emails and web check-in boarding passes. We will be in touch and connecting directly with Jetstar passengers from the time they book to when they board the plane. CCT has invited Local Tourism Associations (LTA) and Local Government (LG) to purchase components of this digital advertising to market their local destination and/or its experiences. CCT will retain the foundation component of the opportunities to promote the region and drive visitation to the North West and Western Wilderness via mytassiebreak.com. LTAs and LG have been presented with the opportunity to purchase the remaining space. The options below highlight the space that CCT and LTAs/LG will be taking to promote the region and its destinations. If you are an experience based operator (ie event/tour/attraction etc) and would like to be involved in the Jetstar passenger communication opportunities on pages 2 & 3 please contact your LTA or LG to discuss potential participation. Other promotional opportunities for accommodation and experienced based operators are detailed on page 4 of this document. LTA/LG Advertising Options 1. Online Booking Confirmation Page This web page represents the end of the booking process on Jetstar.com. It confirms flight details and that payment has been received. This is the first opportunity to target customers matched directly against their booking details. The advertisement provides a single space on a page that is viewed for information only and will be used by CCT to create awareness of the destinations within the Cradle Coast region (North West and Western Wilderness). Mytassiebreak.com will be the call to action and operators are presented with the opportunity to purchase space on the website. Details follow on page 4. 2. Itinerary Confirmation Email An email confirming a passenger booking is sent within ten minutes. It is the first of the essential communication emails from Jetstar that goes direct to the consumer. This platform provides an opportunity to influence travellers’ next course of action; booking accommodation, car hire, tours or attractions. The advertising space on the itinerary confirmation email is presented as three units. CCT will on-sell two of the three ad units to LTAs and LG to promote their destination or experiences within their area. This can be 2 x one third advertisements or 1 x two thirds advertisement. CCT will retain one third of this space for regional brand awareness. Mytassiebreak.com will be the call to action and operators are presented with the opportunity to purchase space on the website. Details follow on page 4. 3. Pre-Departure Email This email is sent two days before the passenger’s departure flight. It consists of product up sell for the airline and advertising partners. This email offers opportunities for immediate response from the consumer, i.e. the purchase of meal options, sale price tour options, event promotion. There is one advertising unit available in this format and CCT will on sell this space. LTA/LG may choose to promote their destination and/or experiences/events here. 4. Web Check-in Boarding Pass A web check-in boarding pass is provided to every passenger that uses the web check-in process. Unlike other advertising options this is a hard copy document that is required to be carried by the traveller. As per the pre-departure email this is a great opportunity to promote special deals or events within your destination. Deals can be offered on an extended basis as people will have time to consider them while flying (captive audience on the plane). This element is also available as three advertising units. CCT will on sell these to LTAs/LG that have a great offer for travellers, examples include: ‘present your boarding pass for’ discount meal, attractions/ tours or to promote a local event. 3 Individual Business Advertising Options www.mytassiebreak.com Operators are invited to promote their business via the mytassiebreak website with three options available. All spaces are available to purchase for a four month basis only from 1 March to 30 June 2015. The mytassiebreak.com home page: The mytassiebreak.com holiday deals page: 1 1 2 2 3 Visit www.mytassiebreak.com to view the opportunities in a live format. Available Promotional Opportunities 1 2 3 Total Cost for Four Months Tier One (Limited to six operators only) Inclusions: • Rotating Home Page banner • Rotating Holiday Deals page level one placement $1200.00 + GST (equal to a $75/week investment) Tier Two Inclusions: • Rotating Holiday Deals placement on Home Page • Rotating Holiday Deals page level two placement $ 550.00 + GST (equal to a $34/week investment) Tier Three Inclusion: $ 300.00 + GST • Rotating Holiday Deals page level three placement (equal to a $19/week investment) Participation Form - mytassiebreak.com Jetstar Interstate Campaign Business Name: Postal Address: Email: Phone: Contact Person: Authorised Signature: Date: I WISH TO PARTICIPATE IN THE 2015 mytassiebreak.com JETSTAR CAMPAIGN Tier One Home page banner and Holiday Deals page level one $1,200.00 + GST Tier Two Home page Holiday Deals and Holiday Deals page level two $ 550.00 + GST Tier Three Holiday Deals page level three $ 300.00 + GST BOOKING FORM to be returned to kscolyer@cradlecoast.com by Monday 23 January 2015 ADVERTISING MATERIAL to be provided by Friday 30 January 2015 I agree to the Terms & Conditions as below TERMS & CONDITIONS • • • • To participate in the mytassiebreak.com Jetstar Campaign, operators will need to supply the following by no later than 30 January 2015: • A hi-resolution landscape image of your business. The image must be no less than 1MB or 300dpi • 30 words text describing your business or offer and a price point if applicable. If material is not received by the advertising material deadline, CCT have the right to cancel your booking. All advertising material is accepted subject to approval and may be rejected at the discretion of CCT at any time if it is deemed of poor quality or inappropriate. CCT may place advertisements as it considers appropriate and in any position considered appropriate. 5 For further information or to discuss please contact: Kylie Scolyer Regional Tourism Marketing Coordinator Cradle Coast Authority 1 - 3 Spring St, Burnie PO Box 338 Burnie TAS 7320 Ph: 03 6433 8400 kscolyer@cradlecoast.com www.cradlecoast.com