IBM 000-654 EXAM QUESTIONS & ANSWERS

Number: 000-654

Passing Score: 800

Time Limit: 120 min

File Version: 38.8

IBM 000-654 EXAM QUESTIONS & ANSWERS

http://www.gratisexam.com/

IBM 000-654 EXAM QUESTIONS & ANSWERS

Exam Name: IBM Tivoli Application Dependency Discovery Manager V7.2.1.3

Testinside

QUESTION 1

In which phases are most requirements discovered and defined?

A. Initiating and Planning

B. Initiating and Execution

C. Planning and Execution

D. Initiating and Monitoring/Controlling

Correct Answer: A

Section: (none)

Explanation

Explanation/Reference: http://www.exam1pass.com/000-654-exam.html

QUESTION 2

Click the Exhibit button.

Based upon the scenario in the exhibit, which statement best matches the customer's Goals in relation to IT and Enterprise Asset Management?

A. Golden Bank needs baseline historical data for comparison purposes.

B. Golden Bank will convert our business processes to an ITIL framework.

C. Golden Bank will be recognized as the best international consumer bank.

D. Golden Bank has total commitment to providing their customers increasingly better service.

Correct Answer: B

Section: (none)

Explanation

Explanation/Reference:

QUESTION 3

Despite low resource CPU utilization, many organizations suffer application outages and service degradation when the demand on the critical infrastructure components is overwhelming.

Which Tivoli product provides a formal way to gather data, and analyze, model and approve utilization

management activities?

A. IBM Tivoli Configuration Manager

B. IBM Tivoli Capacity Process Manager

C. IBM Tivoli Business Systems Manager

D. IBM Tivoli Change and Configuration Management Database


Section: (none)

Explanation


QUESTION 4

Which condition should be met in order for Maximo to generate a work order from a Preventative

Maintenance (PM) based on an asset?

A. PM status is ACTIVE and Item status is ACTIVE.

B. PM status is COMPLETE and Asset status is READY.

C. PM status is ACTIVE and Asset status is OPERATING.

D. PM status is APPROVED and Item status is APPROVED.

Correct Answer: C

Section: (none)

Explanation


. A company's Change Advisory Board approves a change that requires the upgrade of a particular software within the infrastructure.

Now that the Change Management process is at an end, which process needs to be engaged to ensure that the change is executed?

A. Release Management

B. Problem Management

C. IT Continuity Management

D. Configuration Management

Answer: A

QUESTION 5

A customer CIO invites a solution advisor to discuss IT Service Management in general and how it might help the IT group work more effectively and efficiently. What should the solution advisor do in the first meeting with the CIO?

A. ask the CIO about the company's history, competition and market value

B. ask the CIO about his background, education and professional experience

C. ask the CIO about the number of employees, number of locations and the most recent major project the company has done

D. ask the CIO about the technical environment including networking, hardware, software and security, so that the customers technical environment has been evaluated

Correct Answer: D

Section: (none)

Explanation


QUESTION 6

A company just hired a new CIO to lead the IT group and enable them to refocus on the services IT provides to the business. The CIO wants to assess their current IT capabilities, but does not have any funding for consultation.

Which IBM free tool can the CIO use?

A. Return on Investment Tool

B. Tivoli Unified Process Tool

C. IT Service Management Assessment Tool

D. Assessment Tool for On-Demand Business


Section: (none)

Explanation


QUESTION 7

A Canadian manufacturing company is in the process of assessing the upgrade of Maximo 4.1.1 to IBM

Maximo Asset Management V7.1 (IMAM). One of the major concerns is the handling of an existing custom http://www.gratisexam.com/ interface developed for sending Purchase Orders created in Maximo to Oracle Financials.

Which solution preserves this functionality in the new version?

A. a custom interface for IMAM

B. IBM Integration Framework for Oracle Financials

C. PeopleSoft, because IMAM has a built-in interface for PeopleSoft

D. IBM Upgrade Utility, which automatically upgrades the existing interface to work with IMAM


Section: (none)

Explanation


QUESTION 8

A company located in five cities in Canada uses Maximo 4.1.1 to manage their maintenance requirements. Each city is defined as a location in the Location Hierarchy. There are five clones of work order tracking applications, one for each city. The clones have the exact same screen. There are five supervisors, one for each city. Supervisors can only create work orders for the equipment in their cities.

However, they are allowed to view the work orders created for the other four cities using the work order tracking clone application. The company now plans to upgrade to IBM Maximo Asset Management V7.1

(IMAM).

Which statement is true about the preservation of clone applications functionality?

A. IBM Upgrade Utility automatically brings the clone applications from Maximo 4.1.1 to IMAM.

B. Once the upgrade to IMAM is completed successfully, Application Designer creates the work order tracking clones.

C. The company should define each city as a separate Site, eliminate work order tracking clone applications, and use Security.

D. Service Request replaces the five clones, as it can be used to create different tickets for different requirements, based on the city.


Section: (none)

Explanation


QUESTION 9

A company located in five cities in Canada uses Maximo 4.1.1 to manage their maintenance requirements. The company is planning to upgrade to IBM Maximo Asset Management V7.1 (IMAM) and must preserve their 150 SQR reports.

What is the most cost-effective recommendation a solution advisor can make?

A. develop SQR Reports in BIRT Reports

B. convert SQR Reports to Crystal Reports

C. develop SQR Reports in Actuate Reports

D. use IBM Upgrade Utility to automatically upgrade the reports to IMAM SQR Reports


Section: (none)

Explanation


QUESTION 10

An aviation company uses Maximo 4.1.1 to maintain its equipment. The Cities in which the company is located are currently represented as Locations in Maximo, and the equipment frequently moves from one city to another. As part of the upgrade process, the Cities will be changed from Locations to Sites in Maximo.

What is the impact on the Preventative Maintenance (PM) of an Asset if it is moved from one City (Site) to another City (Site)?

A. When the Assets are moved using the action Move/Modify Assets, the PM also moves to the new Site.

B. Once the Asset move is complete, PM can be duplicated and the Site changed to reflect the destination

Site.

C. Once the Asset move is complete, PM becomes INACTIVE at the original Site, and a new PM has to be created at the destination Site.

D. Once the Asset move is complete, PM can be imported from the source Site to the Destination Site using the xml import feature in Application Designer.


Section: (none)

Explanation


QUESTION 11

An aviation company uses Maximo to maintain its equipment. In the current environment, Maintenance

Centers (MCs) are set up as Locations within the same Location Hierarchy. Therefore, each work order has a unique WONUM that is easy to track. It is a concern that once MCs are set up as different Sites under the same Organization, there will be work orders having the same WONUM at different sites. Which two statements are true about creating a unique WONUM for each work order? (Choose two.)

A. WONUM can be set up to be unique at the Organization Level.

B. WONUM remains unique at the Site level, so tracking will not be an issue.

C. Restrictions in Security Group can be used to ensure a unique WONUM at the Organization level.

D. WONUM can be made unique by adding SITE as the prefix using Auto Number Set Up for Site Level.

E. Unique Index on Work Order table does not allow WONUM to be duplicated regardless of how the Auto

Number Set Up is configured.

Correct Answer: AB

Section: (none)

Explanation


QUESTION 12

What is the proper term to use when referring to a particular server in the IT infrastructure, in a service management context?

A. Item

B. Asset

C. Resource

D. Configuration Item


Section: (none)

Explanation


QUESTION 13

In which IBM Tivoli Application Dependency and Discovery Manager component can you configure where sensors run, property values to be used by OS and sessions layers, and the access control entries that must be used?

A. Access List

B. Discovery Profiles

C. Application Templates

D. Custom Server Templates


Section: (none)

Explanation


QUESTION 14

A competitor in the IT domain claims that their product contains pre-built workflows and common tasks that span and integrate across IT Service Management applications. What should a solution advisor do when a customer is considering such a solution?

A. dispute the vendor's claims that these pre-built workflows even exist

B. inform the organization that workflow is an unimportant component in IT Service Management

C. inform the organization that all vendors have the same pre-built workflows incorporated in their products

D. inform the customer that if current business processes do not exactly match these workflows, customization is required


Section: (none)

Explanation


QUESTION 15

Which two processes should be considered during the initial planning phase? (Choose two.)

A. defining User IDs and passwords

B. determining security privileges for all users

C. data migration from legacy or other systems

D. assigning and scheduling end-user training tasks

E. system integrations with financial or other external systems

Correct Answer: CE

Section: (none)

Explanation


QUESTION 16

Which factor is relevant when documenting the Materials Management process?

A. asset type

B. number of items

C. number of assets

D. item identification numbers


Section: (none)

Explanation


QUESTION 17

Which two key contacts gather information about existing work management processes? (Choose two.)

A. Production Planner

B. Production Engineer

C. Maintenance Planner

D. Maintenance Supervisor

E. Vice President of Operations

Correct Answer: CD

Section: (none)

Explanation


QUESTION 18

Which two processes are associated with Enterprise Asset Management? (Choose two.)

A. change requests

B. bank reconciliation

C. bill of materials maintenance

D. work orders and safety plans

E. purchasing details and supplier data

Correct Answer: DE

Section: (none)

Explanation


QUESTION 19

Which two information gathering techniques are used in the risk identification process? (Choose two.)

A. brainstorming

B. web browsing

C. benchmarking

D. experimental design

E. decision tree analysis

Correct Answer: AE

Section: (none)

Explanation


QUESTION 20


In the scenario, which employee best matches the Incident Manager role in ITIL Services Support?

A. Marie

B. David

C. Trisha

D. Jerome


Section: (none)

Explanation


QUESTION 21

When determining the location hierarchy in Maximo which limitation should a solution advisor point out to the customer with regard to the Network hierarchy?

A. Maintenance costs cannot be rolled up.

B. Locations cannot have multiple parents.

C. Network hierarchy cannot have systems.

D. Once the Network hierarchy is created, it is not possible to go back to a standard hierarchy.


Section: (none)

Explanation


QUESTION 22

What are two key reporting requirements? (Choose two.)

A. the user volume

B. download to Excel

C. database connectivity

D. emailing completed report

E. the number of reports being installed

Correct Answer: BD

Section: (none)

Explanation


QUESTION 23

Click the Exhibit button. Based upon the scenario, which two solutions would alleviate the central pain points of Golden Bank? (Choose two.)

A. IBM Tivoli Provisioning Manager

B. IBM Tivoli Service Level Advisor

C. IBM Tivoli Service Request Manager

D. IBM Tivoli License Compliance Manager

E. IBM Tivoli Usage and Accounting Manager

Correct Answer: CD

Section: (none)

Explanation


QUESTION 24


Based upon the scenario, which employee best matches the First Line Support role in ITIL Service

Support?

A. Marie

B. Lucas

C. James

D. Jerome


Section: (none)

Explanation


QUESTION 25

Click the Exhibit button. Based upon the scenario, which statement reflects Golden Bank's mission statement?

A. Golden Bank wants to be the omplete solution?for the consumer.

B. Golden Bank will be recognized as the best international consumer bank.

C. Golden Bank is a global banking business with offices in every major international city.



Section: (none)

Explanation


QUESTION 26


Based upon the scenario,which employee best matches the Second Line Support role in ITIL Service

Support?

A. Tina

B. Marie

C. Gloria

D. Frank


Section: (none)

Explanation

Explanation/Reference: hich statement reflects Golden Bank's Values

QUESTION 27

Click the Exhibit button. Based upon the scenario, w

Statement?

A. Golden Bank wants to be the omplete solution?for the consumer.

B. Golden Bank will be recognized as the best international consumer bank.

C. Golden Bank is a global banking business with offices in every major international city.



Section: (none)

Explanation


QUESTION 28


Based upon the scenario, which employee best matches the Problem Manager role in ITIL Service

Support?

A. Tina

B. Frank

C. Gloria

D. Jerome


Section: (none)

Explanation


QUESTION 29

Click the Exhibit button. Based upon the scenario, which statement best matches the customer's objectives in relation to IT and Enterprise Asset Management?

A. Golden Bank wants to reduce the cost of doing business.

B. Convert Golden Banks business processes to an ITIL framework.

C. Golden Bank has total commitment to providing their customers increasingly better service.

D. Golden Bank wants to create a comprehensive repository of data about its?hardware and software inventory.


Section: (none)

Explanation


QUESTION 30

Click the Exhibit button. Based upon the scenario,which the employee best matches the Service

Manager role in ITIL Service Delivery?

A. Frank

B. Trisha

C. Glenn

D. James


Section: (none)

Explanation


QUESTION 31

Click the Exhibit button. Based upon the scenario, which statement best matches the customer overall

Goals?

A. Golden Bank wants to reduce the cost of doing business.

B. Golden Banks needs baseline historical data for comparison purposes.

C. Golden Bank will convert our business processes to an ITIL framework.



Section: (none)

Explanation


QUESTION 32

Click the Exhibit button. Based upon the scenario,which employees are most likely going to be involved with a formal Change Advisory Board meeting?

A. David and Marie

B. Marie and Lucas

C. David and James

D. Jerome and Trisha


Section: (none)

Explanation


QUESTION 33

As server virtualization has become an immensely popular practice, storage virtualization (the practice of consolidating heterogeneous storage devices to make them appear as one large pool) is also becoming prevalent. IBM offers a product that enables storage virtualization and combines a hardware and software component into this integrated modular solution. What is this solution?

A. IBM SAN Volume Controller on a System x

B. IBM SAN Volume Controller on a System p

C. IBM Tivoli Storage Manager on a System x

D. IBM Tivoli Storage Manager on a System p


Section: (none)

Explanation


QUESTION 34

A potential client has problems in the areas of network management, specifically, in provisioning and monitoring of network infrastructure layers, event correlation, and root cause analysis to lower layers.

Which recent IBM Tivoli acquisition can assist with these types of management challenges?

A. Consul

B. Netcool

C. Collation

D. MRO Software


Section: (none)

Explanation


QUESTION 35

A potential client wants to do a better job of managing and monitoring user activity across mainframe and distributed environments. The client also must manage the impact current legislation and regulations have on IT (such as HIPPA or Basel-II). Which recent Tivoli acquisition addresses these challenges?

A. Consul

B. Vallent

C. Trellisoft

D. MRO Software


Section: (none)

Explanation


QUESTION 36

Click the Exhibit button. Based on the scenario, which IBM Tivoli product will assist Jan in implementing

ITIL at Jaxcube by providing a comprehensive and customizable process model, based on industry best practices?

A. IBM Tivoli Service Level Advisor

B. IBM Tivoli Service Request Manager

C. IBM Tivoli Unifed Process Composer

D. IBM Tivoli Capacity Process Manager


Section: (none)

Explanation


QUESTION 37

A new IT director wants a way to get a comprehensive look at the current IT processes and to receive recommendations on which processes require immediate improvement. Which free product from the IBM

website should the IT director download, install, and utilize to accomplish this?

A. IBM Tivoli Unified Process Composer

B. IT Service Management Industry Modeler Tool

C. IT Service Management Self Assessment Tool

D. Discovery Library Adapter for IBM Tivoli Business Systems Manager


Section: (none)

Explanation


QUESTION 38

A client was recently audited by a software vendor with whom they have a relationship. Although final audit results have not been compiled, the client asks for your recommendation on how they can perform better software asset management. Which three questions does IBM Tivoli License Compliance Manager address? (Choose three.)

A. Which software assets are in use?

B. Which software does the client have?

C. What does each software asset cost the client now?

D. Is the client over-licensed or under-licensed for a given piece of software?

E. How much will it cost for the client to continue to use this software in the future?

F. What are the contractual terms and conditions agreed upon between the client and their software vendors?

Correct Answer: ABD

Section: (none)

Explanation


QUESTION 39

Click the Exhibit button. In the scenario, one task that the operations team wants to perform is a scheduled scan of configuration items in the IT infrastructure as well as their associated dependencies.

Which IBM Tivoli product will be the sole source of discovered configuration items in the latest versions of the service management software?


B. IBM Maximo Discovery (Centennial)

C. IBM TotalStorage Productivity Center

D. IBM Tivoli Application Dependency and Discovery Manager


Section: (none)

Explanation


QUESTION 40

In the latest IT Service Management platform, which Tivoli product performs the auditing of authorized configuration items and deployed configuration items?

A. IBM Netcool/OMNIbus

B. IBM Tivoli Enterprise Console

C. IBM Tivoli Application Dependency and Discovery Manager

D. IBM Tivoli Change and Configuration Management Database


Section: (none)

Explanation


QUESTION 41

Click the Exhibit button. In the exhibit, in which box does IBM Tivoli Application Dependency and

Discovery Manager fit?

A. A

B. B

C. C

D. D


Section: (none)

Explanation


QUESTION 42

Click the Exhibit button. The bi-directional arrow connecting box C (Operational Management Products) to box B (Federated Information Services) can be implemented using which IT Service Management component?

A. IBM Maximo Fusion Adapter

B. IBM Tivoli Directory Integrator

C. IBM Discovery Library Adapter

D. IBM Tivoli Integration Composer


Section: (none)

Explanation


QUESTION 43

Click the Exhibit button. Based on the scenario, Michael once read that a visitor to a website will only

allow seven seconds for a response. Thus, he wants to ensure that web performance is optimal and continually tested for responsiveness. Which IBM Tivoli product monitors performance from an end-user http://www.gratisexam.com/ perspective and helps visualize the transaction's path through application systems?

A. IBM Tivoli Monitoring (ITM)

B. IBM Tivoli Performance Analyzer

C. IBM Tivoli Netcool Service Quality Manager

D. IBM Tivoli Composite Application Manager for Response Time Tracking


Section: (none)

Explanation


QUESTION 44

Click the Exhibit button. The Operational Management Products (OMPs) in Box C includes which three

Tivoli products? (Choose three.)


B. IBM Tivoli Configuration Manager

C. IBM Tivoli Release Process Manager

D. IBM Tivoli Service Request Manager

E. IBM Tivoli Business Service Manager

F. IBM Tivoli Change and Configuration Management Database

Correct Answer: ABE

Section: (none)

Explanation


QUESTION 45

Click the Exhibit button. Based on the scenario, to become better aligned with ITIL, Jaxcube wants to redesign their existing help desk processes and standardize on a common tool for service request tracking.

What are two key activities of the Service Desk function? (Choose two.)

A. coordinating Incident Management activities

B. associating IT equipment with the end-user responsible for it

C. communicating and promoting services that can be provided by IT

D. collecting data from various IT infrastructure components to calculate overall uptime

E. coordinating the design, building, and configuration of software releases that will be distributed to end-user machines

Correct Answer: AC

Section: (none)

Explanation


QUESTION 46

A client has recently completed an IT risk analysis exercise. It addressed elements such as IT security, reliability, scalability, and recoverability. From the results of this analysis, a Service Improvement Project was created.

On which area of ITIL is this client focusing?

A. Incident Management

B. Availability Management

C. Configuration Management

D. Service Level Management


Section: (none)

Explanation


QUESTION 47

A client receives a customer service complaint about critical, internally-developed, business-critical applications. The complaints include inadequate testing, late implementations, and application changes that were made without appropriate approval.

These complaints indicate that the client has inadequate management of which ITIL process?

A. Change Management

B. Release Management

C. IT Financial Management



Section: (none)

Explanation


QUESTION 48

Click the Exhibit button. Based on the scenario, Jan requires better controls over IT hardware and software assets to mitigate any potential compliance risks.

While asset management is not a defined process within ITIL, it is a component of which ITIL process?

A. Change Management

B. Financial Management

C. Availability Management

D. Service Level Management


Section: (none)

Explanation


QUESTION 49

In a meeting with IT directors of various companies, there is discussion about providing end users with a structured and searchable database of services available. Automated order fulfillment through automation of IT processes is also discussed. Which Tivoli product and subcomponent is the topic of this meeting?

A. IBM Tivoli Asset Management for IT and Work Order

B. IBM Tivoli Service Request Manager and Service Catalog

C. IBM Tivoli Provisioning Manager and Development Toolkits

D. IBM Tivoli Change and Configuration Management Database and Change Management


Section: (none)

Explanation


QUESTION 50

Which categories are the primary focus of Strategic Asset Management?

A. Production, Facilities, Fleet, IT

B. Inventory, Asset, Item, Production

C. Purchasing, Inventory, Asset, Item

D. Production, Facilities, Fleet, Equipment


Section: (none)

Explanation


QUESTION 51

What is the primary objective of Enterprise Asset Management?

A. minimizing the cost of ownership

B. eliminating risk to the organization

C. increasing the capacity of the equipment

D. decreasing the availability of the equipment


Section: (none)

Explanation


QUESTION 52

Click the Exhibit button. Based on the scenario, Stacy has focused on optimizing the capability of the IT infrastructure and services through better availability management. Which three IBM Tivoli products assist in this process? (Choose three.)

A. IBM Tivoli Monitoring

B. IBM Netcool/OMNIbus

C. IBM Tivoli Storage Manager

D. IBM Tivoli Enterprise Console

E. IBM Tivoli Directory Integrator

F. IBM Tivoli License Compliance Manager

Correct Answer: ABD

Section: (none)

Explanation


QUESTION 53

What are two ways an organization increases their return on investment by implementing Enterprise

Asset Management? (Choose two.)

A. minimize Mean Time to Repair (MTTR)

B. minimize Mean Time Between Failures (MTBF)

C. maximize MTBF only

D. maximize MTTR only

E. maximize MTTR and maximize MTBF


Section: (none)

Explanation


QUESTION 54

Which organizations would benefit most from the Enterprise Asset Management solution?

A. nuclear power plant, fertilizer plant, retail outlet

B. nuclear power plant, manufacturing plant, cement factory

C. nuclear power plant, farm, cement factory, fertilizer plant

D. nuclear power plant, bank, cement factory, fertilizer plant


Section: (none)

Explanation


QUESTION 55


According to the scenario, Collectors can examine and gather hardware and software inventory.

They run services and processes, user account settings (such as password length and age), user and file

ACLs, and system and application hotfix levels.

The scenario is displaying the architecture of which Tivoli product?

A. IBM Tivoli Monitoring

B. IBM Tivoli Access Manager

C. IBM Tivoli Security Compliance Manager

D. IBM Tivoli Usage and Accounting Manager


Section: (none)

Explanation


QUESTION 56

Enterprise Asset Management (EAM) maximizes return on assets and develops comprehensive programs for preventative, predictive, routine, and unplanned maintenance.

What are two key benefits of EAM? (Choose two.)

A. extends labor life

B. increases downtime

C. decreases costs and risk

D. improves return on assets

E. optimizes production schedules


Section: (none)

Explanation


QUESTION 57

The main function of Key Performance Indicators (KPI) is to compare current performance relative to previous performance or established performance goals.

What are two examples of typical Enterprise Asset Management KPIs? (Choose two.)

A. Asset Cost Rollup

B. Time Card entries

C. Mean Time to Repair

D. Location Hierarchy drilldown

E. Mean Time Between Failures

Correct Answer: CE

Section: (none)

Explanation


QUESTION 58


Based on the scenario, Stacy (VP Operations) decided that the path to adopting ITIL is to start with the focus on ITIL Service Support and then phase in Service Delivery. She will focus on the Incident and

Problem processes first and then proceed with the Change process and Configuration process. Once these four processes are complete, she will work with Robert (VP SW Development) to address the process for rolling out software updates/fixes and new application software.

Which Tivoli products are needed, and in which order should they be implemented?

A. IBM Tivoli Service Request Manager, IBM Tivoli Application Dependency and Discovery Manager, Release

Process Manager (ITRPM)

B. IBM Tivoli Service Level Advisor, IBM Tivoli Change and Configuration Management Database (CCMDB),

IBM Tivoli Asset Management for IT

C. CCMDB, ITRPM, IBM Tivoli Composite Application Manager,

D. SRM, CCMDB, ITRPM


Section: (none)

Explanation


QUESTION 59

The boiler water needs to be treated regularly in a power plant. This requires bulk purchase of chlorine with intermittent release quantities on an as-needed basis to appropriate boiler units.

Which Maximo applications meet these requirements?

A. Blanket Contracts and PO Releases

B. Blanket Purchase Order and Releases

C. Purchase Order and Contract Releases

D. Purchase Contracts and Purchase Order


Section: (none)

Explanation


QUESTION 60

Which Maximo application is used to generate a work order after the maintenance work has already been completed?

A. Quick Reporting

B. Condition Monitoring

C. Work Order Tracking

D. Preventative Maintenance


Section: (none)

Explanation


QUESTION 61


In the scenario, Jan wanted to learn more about ITIL and how IBM Tivoli software maps to ITIL. In discussing this with Stacy, Jan realized that Jaxcube has never documented any of their IT processes internally, and asked Stacy to start working on documentation.

Which Tivoli product can help Stacy accomplish this?

A. IBM Tivoli Service Level Advisor

B. IBM Tivoli Unified Process Composer

C. IBM Tivoli Business Service Manager

D. IBM Tivoli Application Dependency and Discovery Manager


Section: (none)

Explanation


QUESTION 62

Which Maximo application is used for dispatching labor and scheduling work?

A. Workflow

B. Labor Reporting

C. Assignment Manager

D. Work Order Scheduler


Section: (none)

Explanation


QUESTION 63

Which Maximo feature provides dashboard type functionality?

A. Start Center

B. Work Center

C. Profile Manager

D. Assignment Manager


Section: (none)

Explanation


QUESTION 64

Which Maximo application provides the ability to customize an existing Maximo screen?

A. Screen Designer

B. Workflow Designer

C. Application Designer

D. Database Configuration


Section: (none)

Explanation


QUESTION 65


In the scenario, Jaxcube decided that they need an IT Asset Management system. They liked the demo of

IBM Tivoli Asset Management for IT (TAMIT) and decided to let the SAP system handle vendor relations, contracts, and IT hardware asset financials. However, Jaxcube identified their need to track software licenses and manage the contracts and software vendors outside SAP.

Which combination of Tivoli products and tools can help them achieve this goal?

A. TAMIT, IBM Tivoli License Compliance Manager (TLCM), IBM Tivoli License Compliance Manager for z/

OS, Tivoli Contract Compliance Manager (TCCM), Tivoli Integration Composer (TIC) and Integration

Framework for SAP (IF for SAP)

B. TAMIT, TCCM, TIC, and IF for SAP

C. TAMIT, TLCM, IF for SAP and IBM Tivoli System Automation

D. TAMIT, TCCM, IF for SAP and IBM Workplace for Business Controls and Reporting


Section: (none)

Explanation


QUESTION 66

A company operates two power plants in the UK and Canada. IBM Maximo Asset Management V7.1

(IMAM) is implemented to fulfill maintenance and purchasing requirements. Since the base currency for the

UK and Canada is not the same, they are set up as separate organizations in IMAM. Best practices dictate that the two organizations must share the same Job Plan setup.

How is this achieved in IMAM?

A. create one Job Plan for each Site in both organizations and ensure that they remain in sync

B. create a Job Plan per the best practices in power industry and copy it to all Sites in both Organizations

C. keep the Organization and Site field blank in the Job Plan, thus making it available to all Sites in both

Organizations

D. create a Master Job Plan per best practices in power industry and generate Child Job Plans for each Site from the Master Job Plan


Section: (none)

Explanation


QUESTION 67

What occurs when an asset is moved from one site to another in IBM Maximo Asset Management

V7.1?

A. An asset with a new Asset Number is created at the destination site, and the asset is deleted from the source site.

B. An asset with the same Asset Number is created at the destination site, and the asset is deleted from the source site.

C. An asset with the same Asset Number is created at the destination site, and the status of the asset at the source site is changed to NOT READY.

D. An asset with the same Asset Number is created at the destination site, and the status of the asset at the source site is changed to DECOMMISSIONED.


Section: (none)

Explanation


QUESTION 68

An organization must plan scheduled maintenance based on vehicle mileage.

Which Preventative Maintenance (PM) option is used for this?

A. Master PM

B. PM hierarchy

C. Meter-based PM

D. Route-based PM for vehicle


Section: (none)

Explanation


QUESTION 69

In IBM Maximo for Transportation, which functionality can be used to manage recall notices and engineering changes?

A. Email Notifications

B. Campaign Management

C. Vehicle Data and Specifications

D. Warranty Management and Recovery


Section: (none)

Explanation


QUESTION 70

An HVAC inspection is done on a quarterly basis.

This is an example of which type of maintenance?

A. Predictive

B. Corrective

C. Emergency

D. Preventative


Section: (none)

Explanation


QUESTION 71

Which criteria are used to set up Preventative Maintenance? (Choose two.)

A. Time

B. Meter

C. Duration

D. Warranty

E. Seasonal Dates

Correct Answer: AB

Section: (none)

Explanation


QUESTION 72

Which Maximo application defines Electrical Isolation for a pump?

A. Permits

B. Hazard

C. Precautions

D. Lock Out/Tag Out


Section: (none)

Explanation


QUESTION 73

In which two instances does the condition-based monitoring application trigger a work order with respect to meter reading? (Choose two.)

A. a status of "Active"

B. lower than lower action limit

C. lower than upper action limit

D. greater than upper action limit

E. greater than upper warning limit

Correct Answer: BD

Section: (none)

Explanation


QUESTION 74

In which type of maintenance is work done to keep assets, especially critical assets, from failing?

A. Predictive

B. Corrective

C. Emergency

D. Preventative


Section: (none)

Explanation


QUESTION 75

Which two meters are used for generating work orders from Preventative Maintenance? (Choose two.)

A. Odometer

B. Gauge Meter

C. Running Hours

D. Continuous Meter

E. Characteristic Meter

Correct Answer: BE

Section: (none)

Explanation


QUESTION 76

When the frequency, seasonal dates, or job plan sequence is updated on an Associated Preventive

Maintenance (PM), what is the impact on Master PM?

A. There is no impact; the Master PM will not be updated.

B. Only frequency and seasonal dates will be updated on Master PM.

C. Only frequency and job plan sequence will be updated on Master PM.

D. Frequency, seasonal dates, and job plan sequence will be updated on Master PM.


Section: (none)

Explanation


QUESTION 77

An organization has 40 fire extinguishers that must be inspected on a regular basis.

What is the best option for configuring this activity in Maximo?

A. create a Preventative Maintenance (PM) hierarchy that includes each fire extinguisher

B. PM that references each of the fire extinguishers as an asset

C. PM that references each of the fire extinguishers as locations

D. PM based on a route that includes each extinguisher as a stop


Section: (none)

Explanation


QUESTION 78

A weekly maintenance of the snow plow equipment must be carried out from November 1st to March

30th of each year.

Which features of Preventative Maintenance are used to achieve this?

A. Frequency and Meters

B. Frequency and Scheduler

C. Seasonal Dates and Scheduler

D. Frequency and Seasonal Dates


Section: (none)

Explanation


QUESTION 79

The IT Service Management platform is built on industry best practices and open software standards.

What are three characteristics of the IT Service Management platform? (Choose three.)

A. built on .Net technology

B. built on J2EE technology

C. uses BlueRay technologies

D. allows access by mobile devices

E. utilizes Web 2.0 and Web Services

F. designed using a service-oriented architecture

Correct Answer: BEF

Section: (none)

Explanation


QUESTION 80


Based on information provided in the exhibit, into which layer does the IBM Tivoli Change and Configuration

Management Database fit?

A. Process Management

B. Development Efficiency

C. Operational Management

D. IT Service Management platform


Section: (none)

Explanation


QUESTION 81

The IT Service Management platform offers customers the ability to manage enterprise assets as well as IT assets and defines an asset life cycle consisting of five phases.

What are the five phases of the asset life cycle?

A. Plan, Acquire, Deploy, Maintain, Dispose

B. Prepare, Purchase, Install, Maintain, Retire

C. Budget, Purchase, Deploy, Operate, Retire

D. Forecast, Request, Deploy, Operate, Dispose


Section: (none)

Explanation


QUESTION 82

The IT Service Management platform is a portfolio of products that helps clients visualize their business services, control IT and business processes, and automate the tasks required to deliver business services.

Which three concepts apply to the IT Service Management platform? (Choose three.)

A. common data model

B. common agent technology

C. common process automation

D. common visualization and reporting

E. common platforms supporting multiple vendors

F. common integration with other vendors ISM platforms

Correct Answer: ACD

Section: (none)

Explanation


QUESTION 83

Which area in the IT Service Management vision builds agility into the processes which control and

manage IT investments?

A. Control

B. Visibility

C. Automation

D. Availability Management


Section: (none)

Explanation


QUESTION 84

An IT Service Management core message is to control the investments.

Which statement is true about this control message?

A. Effective software asset management is crucial to IT Financial Management.

B. It provides real-time information on existing assets to manage against business objectives.

C. It helps recover assets, implement effective access management, and change management across IT.

D. It reduces the need for manual intervention and increases the integration of operational process and tools that directly support the critical business services and processes.


Section: (none)

Explanation


QUESTION 85

When presenting the benefits of the IT Service Management platform to a company executive, which three key benefits should be emphasized? (Choose three.)

A. provides effective patch management across servers

B. minimizes the number of calls to the service desk for password resets

C. reduces costs through more rapid resolution of disruptive business problems

D. supports compliance policies with highly detailed IT tracking and auditing tools

E. provides better testing capabilities to reduce the number of software bugs in homegrown applications

F. increases business revenues by reducing the time it takes to bring new and updated applications to market

Correct Answer: CDF

Section: (none)

Explanation


QUESTION 86

A client is a leading provider of administrative solutions and is searching for a way to access IT performance metrics to perform accurate capacity planning and trend analysis.

Which area of the IT Service Management platform and potential solution should the solution advisor introduce to the client?

A. Automation - IBM Tivoli Composite Application Manager, IBM Tivoli Enterprise Console

B. Control - IBM Tivoli Asset Management for IT, IBM Tivoli License Compliance Manager

C. Visibility - IBM Tivoli Business Systems Manager, Tivoli Data Warehouse, IBM Tivoli Monitoring

D. Capacity Management - TotalStorage Productivity Center, IBM Tivoli Performance Analyzer, IBM Tivoli

Intelligent Orchestrator


Section: (none)

Explanation


QUESTION 87

A new manufacturing plant is in the process of implementing Maximo.

Which applications are key to achieving automation, notifications for contracts expiry and setting up response time requirements for corrective maintenance work orders?

A. Work Flow, Cron Task, Service Request

B. Escalation, Action, Work Order Tracking

C. Work Flow, Escalation, Service Level Agreement

D. Service Level Agreement, Integration Framework, Escalation


Section: (none)

Explanation


QUESTION 88

A customer requires remote access to asset and work management processes, specifically to perform routes/rounds, meter readings, observations, and inspections.

Which Maximo add-on meets this requirement?

A. IBM Maximo Fleet Manager

B. IBM Maximo Mobile Work Manager

C. IBM Maximo Mobile Inventory Manager

D. IBM Maximo Route, Meter, and Inspection Manager


Section: (none)

Explanation


QUESTION 89

Which Maximo application is used to plan, review, and report actual time and material for

implementing changes or deploying new, standard configurations to existing assets?

A. Change

B. Incident

C. Release

D. Configuration


Section: (none)

Explanation


QUESTION 90

Maximo improves Service Desk efficiency by providing the ability to classify initial client calls and assign specific SLAs to them.

To which process within IT Service Management does this refer?

A. Incident Management

B. Change Management

C. Release Management



Section: (none)

Explanation


QUESTION 91

A company wants to ensure that its Tier 1 service desk manager is notified by email when any incident or service request is within one hour of reaching its service level milestone.

Which Maximo application automates this?

A. Escalations

B. KPI Manager

C. Email Listener

D. Email Notifications


Section: (none)

Explanation


QUESTION 92

What are two types of IBM Tivoli Service Request Manager licenses that the client can purchase?

(Choose two.)

A. Secondary User

B. Authorized User

C. Concurrent User

D. Self Service Requestor

E. Desktop Requisition User

Correct Answer: BC

Section: (none)

Explanation


QUESTION 93

A client has decided to purchase Secondary User licenses for a few of their employees whose use of

IBM Maximo Asset Management V7.1 is not necessary for their job function. Their access will be limited to how many Maximo modules?

A. 1

B. 2

C. 3

D. 4


Section: (none)

Explanation


QUESTION 94

A client has purchased 20 Registered User licenses for IBM Maximo Asset Management V7.1.

How many Desktop Requisition licenses will they receive at no additional cost?

A. 5

B. 10

C. 20

D. none


Section: (none)

Explanation


QUESTION 95

Which three license types apply with IBM Tivoli Asset Management for IT or IBM Tivoli Service

Request Manager? (Choose three.)

A. Primary User

B. Registered User

C. Secondary User

D. Concurrent User

E. Self Service Requestor

F. Desktop Requisition User

Correct Answer: BDE

Section: (none)

Explanation


QUESTION 96


Based upon the diagram in the exhibit, how many Tivoli Virtual Units will be used when pricing out the IBM

Tivoli Change and Configuration Management Database for a client that is looking to manage 550 servers?

A. 4400

B. 9600

C. 11000

D. This cannot be calculated based on information that is provided.


Section: (none)

Explanation


QUESTION 97

Golden Bank is a global banking business with offices in every major international city. Golden Bank's main US headquarters is located in Atlanta, and has datacenters in New York, Chicago, and Los Angeles.

They are interested in purchasing IBM Maximo Asset Management V7.1to assist with their asset management needs.

What tier of Self Service Requester licenses would they be eligible for?

A. Tier 1

B. Tier 2

C. Tier 3

D. depends on the number of licenses they require


Section: (none)

Explanation


QUESTION 98

A company is using the Integration Framework to integrate with their ERP system.

Which two integration points are one-directional (as opposed to bi-directional)? (Choose two.)

A. Journals

B. Work Orders

C. GL Components

D. Purchase Orders

E. Labor Transactions


Section: (none)

Explanation


QUESTION 99

What are three key applications in Maximo used for Integration Framework interface configuration with other applications? (Choose three.)

A. Integration MBO

B. Internal Systems

C. External Systems

D. Integration Objects

E. Integration Interfaces

F. Composition Integration

Correct Answer: CDE

Section: (none)

Explanation


QUESTION 100

A customer has implemented IBM Tivoli Change and Configuration Management Database (CCMDB).

From within the CCMDB application user interface, they want to be able to perform a logical management operation, such as Deploy Software, using another Tivoli product they use, IBM Tivoli Provisioning

Manager.

Which specialized adapter, based on the Integration Framework should the customer use?

A. Integration Module

B. Launch-in-context

C. Discovery Library Adapter

D. IBM Tivoli Integration Composer


Section: (none)

Explanation

Explanation/Reference: http://www.gratisexam.com/

IBM 000-654 EXAM QUESTIONS & ANSWERS

IBM 000-654 EXAM QUESTIONS & ANSWERS

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