Difference in strategic planning for domestic and international markets: Literature Review Monash University, Bachelor of Business and Commerce TaeSung Park 22460683 diamondinmarketing@gmail.com 1 | Page 1. Introduction Strategic planning may be described as the planning system to produce the best strategy as well as step-by-step instructions for achieving those strategies so that the managers are able to go through the right way (Mintzberg, 1994). The firms often pursue the business in international scale mainly because of the goal of firm’s further growth and expansion, and international strategy may help diversify and expansion of a business (Twarowska & Kakol, 2013). One may argue that “the only difference between strategic planning for the domestic market and an international market, is dealing with currency and language differences”. It may hold true but should other factors be also analyzed further. Contrast to the domestic market in where the managers may have already obtained the experiences and knowledge, the international market requires the managers to explore, learn and practice the new way of doing business mainly due to the “multidimensionality” and “complexity” of the focal markets a company may operate in (Doole & Lowe, 2012). Analysis of the factors, in addition to language and currency, for determining strategic planning in domestic and an international market will be described in this essay based on the literature review. 2. Literature Review 2.1. Language and Currency First of all, business communication is transformational translation process that is dynamic, bidirectional, and multiply influenced (Sherblom, 1998). When it comes to international business, the process becomes complex and diversified due to multiple languages (Bobcock & DuBobcock, 2001). As it became complex and diversified, managers in international markets would more struggle to handle business communication as compared to monolingual domestic market, or at least multilingual nations such as India, South Africa, and Malaysia. In such domestic market which have only few languages, managers will find the strategic planning to be more convenient than those in international markets. In addition, Bobcock and Du-Bobcock (2001) suggested the Communication Zones for managers to deal with multilingual communication in multinational divisions1 for better strategic planning. 1 See Appendix - Figure 1. Communication Zones and Conversation Subjects at a Business Meeting. By Bobock & DuBobcock, 2001. 2 | Page At second, a currency, which is one of economy factor, may be the important factor to distinguish the firm’s strategy in domestic and international markets due to foreign exchange risk, which can be defined as the risk of an investment's value changing because of changes in currency exchange rates (Madura & Fox, 2011). As the exchange rate fluctuates over time, managers in international market may need to consider the stability of particular nation’s economy or use of hedging technique when they plan the strategies in international market. However, according to Miller (1992) reducing risk in foreign exchange may be trade-off with another risk, for example, especially when the domestic market experiences the substantial inflation while the firm uses the hedging technique. In contrast, managers does not have to consider currencies in strategic planning in domestic market because they are not involved in exchange risk directly. On the other hand, Adler (1974) found, by surveying various MNCs, that the foreign exchange risk is irrelevant to firm’s international strategic decisions especially in financial planning, which is also confirmed by Mehra (1978), Senbet (1979), and Lachenmayer (1984). Language and currency may be the factor that distinguish the strategic planning in domestic and international market, nonetheless, it is suggested that PEST analysis - Environmental scanning – and transaction cost theory (Miller, 1992; Kotter & Schlesinger, 2008) shall be considered additionally to distinguish strategies in domestic and international market as environmental factors was found to be generally not equivalent in domestic and international market (Bartels, 1968). 2.2. PEST analysis and transaction cost 2.2.1. Political & Legal At third, political and legal factors may be the critical role for distinguishing strategic planning in domestic and international market. In a research done by Lee and Kwok (1988), it is found that firms showed the differences in planning of strategy between domestic and international market mainly due to political risk, international tax differentials, and availability of capital. To illustrate, the determined strategic planning by managers will differ in domestic or international markets depending on the nation’s political/ legal factors including minimum 3 | Page wage, labor laws, elections, regulations, war, coups and so on. The political/ legal factors can be also supported by institutional theory (Kostova, Roth, & Dacin, 2008), especially formal institutions such as governments, publics, organizations, by which firms are likely to be either restricted or encouraged to pursue their business. For example, Hyundai, multinational automobile manufacturer, produces and sells across South Korea which is their domestic market as they are less restricted to do so in terms of political and legal regulations, it is even being supported by governments by a form of subsidies, whereas it planned to enter Indonesian market with Joint-Venture as it was restricted to operate the firm as wholly-owned (Auto, 1998). In addition, Holburn (2001) argued that the impact of political risks is significantly lower for firms with greater levels of international experience despite of high level of political risks. He argued that as the MNCs gain more international experience, they tend to plan the strategies to expand their business into more politically risky nations. For example, Rajwani (2014) mentioned that managers in international markets can reduce the impact of the political risk by planning the strategy for diversifying political risk such that it can trade-off with the other beneficial factors such as greater market, cheaper resources. 2.2.2. Economic At fourth, key economic factors such as labour costs, GDP, interest rate, inflation will possibly influence such market demand, purchasing power (Hill, Cronk, & Wickramasekera, 2013). Prevailing economic conditions of the nation will have an effect on the spending patterns of consumers (Isaac, 2014). For example, tourism industry especially should monitor the domestic and international economy in strategic planning because the consumers will spend much less on leisures, recreation, holidays during financial hardships (Ritchie, 2004). However, in a study conducted by Hansen and Wernerfelt (1989), economic factors are likely to have less impact to ‘good’ companies because of created intangible assets. Therefore, firms may look for the way to plan the strategy such as CSR activities in order for themselves to accumulate the intangible assets. 2.2.3. Socio-cultural At fifth, dealing with the cultures in only domestic market for managers may be easier than 4 | Page those with the international markets as it tends to be homogeneous or have only few subcultures to consider, whereas considering cultures in international markets are complex and extraordinarily heterogeneous. Societies or Cultures has many definitions but one of the best is by Robert Murphy (1986) who defined the culture as “the total body of tradition borne by a society and transmitted from generation to generation”. It may refers to the norms, values, standards by which people act, and it includes the ways distinctive in each society of rendering the world. In addition, Hofstede (1994) defined the culture as “collective sense of mind” which distinguish the one society from one another with the measure of 5 dimensions: power distance, individualism, masculinity, uncertainty avoidance, long-term orientation. For instance, managers need to consider differently in terms of nation, region, ethnic group, women versus men, old versus young, social class, an occupation, types of business, work organization, or even a family depending on whether the market is domestic or international. MTV (Hill, et al., 2013) adopted localization strategy, which is one of strategy of integration-responsiveness framework, to enter each nations due to high local responsiveness especially in terms of culture, on the other hand, Indofood (2014) used to focus on only Indonesian market as it had not involved in international markets that only required strategic plans for domestic cultures not for other cultures. 2.2.4. Technology At sixth, changes in technology, including a rise in internet and automation in the work place have transformed the way in where business work (Hill et al., 2013). Managers should conduct thorough analysis of technological difference between the domestic and international markets when they are involved in strategic planning (Bartels, 1968). Many researchers have pointed out that business which are exposed to up-to-date technologies are likely to grow faster and more internationally than those that are not (Coviello & Jones, 2004; Fischer & Reuber, 2008). For example, companies that operate in international markets like semiconductor or electronic manufacturer may conduct strategic planning that enables them to be located in Silicon Valley for spill-over effect of technology, which is also explained by Dunning’s (1988) locationspecific advantages. Firms in domestic and international markets may compare such technological factors like availability of internet, infrastructure and transportation, and level of information technologies (Hill et al., 2013). 5 | Page 2.3. Transaction cost Lastly, transaction cost theory can distinguish the strategic planning in domestic and international market. Because of the complexity of international operation, transaction costs such as agency costs, auditing costs due to monitoring and bonding activities of MNCs are expected to be higher than those of domestic companies (Lee & Kwok, 1988). Hennart (1986) argued that the domestic companies are likely to internalize, which is usually of absence of transaction costs, because they have substantial domestic information and experience whereas firms in international may endure some transactional costs. 3. Further extension & Conclusion In addition to factors above, other theories may support the firm’s distinction of strategic planning in domestic and international market. For example, Dunning’s Eclectic paradigm (Dunning, 1988) explains the firms are vary in strategic planning in domestic and international market based on their Ownership advantage, Location advantage and Internalization. In addition, extended from and inspired by Dunning’s Eclectic theorem, Rugman and Verbeke (1993) suggested the method of extending Porter’s framework to incorporate the modern theory of the MNEs with SWOT analysis. Rugman and Verbeke (1993) argued that their framework2 may possibly and practically enable the complex nature of international competitiveness by analyzing Porter’s six influencing factors at five geographic levels when it comes to strategic planning: local, regional, national, foreign, and global. McDougall (1989) suggested that the domestic firms appear to be differentiated by the production expansion strategy and customer specialization strategy which consist of targeting on limited geographical markets, maintaining excess capacity and pursuing forward integration. On the other hand, he mentioned that international firms are likely to be emphasized on the distribution and marketing strategy and grand entry strategy, and apparently to compete in industries distinguished by a higher degree of international competition and restrictiveness of governmental policies. To summarize, languages and currency are likely to be the differences between strategic planning for international and domestic market. However, it is shown that other environmental factors such as political, economic, socio-cultural, and technology can possibly affect the firm’s 2 See Appendix - Figure 2. A SWOT analysis of international competitiveness determinants. By Rugman & Verbeke, 1993. 6 | Page strategic planning, with the additional theory of transactional cost. Based on the literature review, the strategic planning in international market seems more unpredictable, complex, difficult and challenging as more number of country in where the firms are operating in, on the other side, the firms in domestic market may conduct strategic planning easier, simpler, and smoother. (1230 words – literature review section only) 7 | Page Reference list Adler, M. (1974). The Cost of Capital And Valuation of a Two-Country Firm. 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Sherblom, J. C. (1998). Transforming business communication by building on Forman's translation metaphor. Journal of Business Communication, 35(1), 74-86. Twarowska, K., & Kakol, M. (2013). International Business Strategy: Reasons and Forms of Expansion Into Foreign Markets. In Active Citizenship by Knowledge Management & Innovation: Proceedings of the Management, Knowledge and Learning International Conference 2013 (pp. 1005-1011). To Know Press. 10 | P a g e Appendix Figure 1. Communication Zones and Conversation Subjects at a Business Meeting. By Bobock & Du-Bobcock, 2001. 11 | P a g e Figure 2. A SWOT analysis of international competitiveness determinants. By Rugman & Verbeke, 1993. 12 | P a g e