McMaster Mohawk Conestoga BScN Preceptorship Workshops 2012-13 About Our BScN Preceportship Program Logo Introductory Workshop Learn about the fundamentals of BScN nursing preceptorship, emphasizing the roles & expectations Introductory Preceptorship of preceptors, students, & tutors. Review essential Workshop components of the BScN curriculum renewal with a focus on practice. Advanced Workshops Try out specific skills & techniques that will enhance your clinical teaching effectiveness as a preceptor. Learn about topics like questioning, clinical Clinical Teaching Strategies simulation, role playing, & the relationship between FULL DAY supervision & student autonomy. Preceptors can use a coaching role to guide students Coaching for Preceptors: in discovering their strengths and achieving their Coaching Students to Discover professional goals. Learn about the possibilities for their Potential integrating coaching within the preceptor/preceptee FULL DAY relationship. Effective collaboration & teamwork have been linked to positive patient outcomes. Help increase Collaboration & Teamwork your student’s practical knowledge & skills for use in intra & inter-professional collaboration, including the patient & family. Effective communication techniques for teamwork are included. Focus on diversity in clinical learning encounters between BSN students & preceptors. Learn about responsiveness-to-diversity & the creation of inclusive & rich learning environments. Discuss Diversity and Learning diversity issues, like abilities (physical, developmental, emotional, cognitive), age cohorts & inter-generational relationships, gender, religion, language & ethic background. Review important principles & tips about giving Effective Feedback & Evaluation effective feedback both on an ongoing basis & in summary situations. Add practical teaching & evaluation strategies/techniques to your repertoire. Conflict is an everyday occurrence in health care Managing & Harnessing Conflict environments. Help students to recognize, manage in Health Care & harness conflict. Help students to learn to use FULL DAY creative & supportive strategies for successful conflict management. Understand the principles of student-centred learning in our BScN curriculum, including selfStudent-Centred Learning directed learning & problem-based learning. Use of learning plans in professional practice courses is featured. Critique several learning plans. Focus on the key role that you play in teaching & role modelling professional behaviours. Learn about Teaching Professional Behaviours ways to assess, model, teach positive professional behaviours that are so critical in today’s health care arena. For further information about the schedule of our upcoming Preceptor Workshops, Contact Betty McCarthy, Secretary to the Preceptorship Program at: bmccarth@mcmaster.ca or via 905 525-9140 x 22405. ©2012, McMaster University. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means without prior written permission from McMaster University. The three interrelated components of the circle above represent the collaboration within the preceptorship triad. Together, the nursing student, preceptor, and faculty tutor form a unique and cohesive partnership. The triad’s principal goal is to assist the learner in making the transition from that of a nursing student to a professional nurse. The component shapes and configuration illustrate the dynamic nature of the partnership. At once, the three members are both teachers and learners. In this reciprocal relationship, the growth of each member and contribution to the professional expectation of life-long learning are facilitated. Making and sustaining this pivotal commitment influences the next generation of professional nurses; and it enriches each triad member at a personal and professional level. Shaping the profession, one nurse at a timeTM. Printed by Allegra Print & Imaging, Hamilton, ON www.allegrahamilton.ca Table of Contents Le er to our Preceptors ................................................................. 2 About the Preceptorship Handbook .................................................................................................................................... 3 About the McMaster Mohawk Conestoga BScN Program Mission and Philosophy .............................................................................................. 3 Model of Nursing ........................................................................................................ 4 Model of BScN Nursing Educa on .............................................................................. 6 What is Self-Directed Learning (SDL)? ........................................................................ 6 What is Person-Based Learning within a Problem-Based Learning Approach? .......... 7 Overview of the Kaleidoscope (Renewed) Curriculum ............................................... 7 Key Kaleidoscope Curriculum Themes and Concepts ................................................. 8 Goals of the BScN Program......................................................................................... 9 Overview of Our Three-site BScN Program .............................................................. 10 BScN Program Clinical Reasoning and Judgment Model .......................................... 11 Overview of the Courses in the Kaleidoscope Curriculum ....................................... 13 Professional Prac ce Courses ................................................................................... 17 About Preceptorship Our BScN Program’s Preceptorship Framework ...................................................... 21 Experien al Learning ................................................................................................ 23 Roles & Responsibili es ........................................................................................... 24 About Preceptor Func ons & Role Modelling Role Modelling by Preceptors................................................................................... 31 Orien ng................................................................................................................... 32 Assessing About Assessment in Professional Prac ce Courses (including evalua on) ..... 33 Learning Plans .................................................................................................. 35 Facilita ng ................................................................................................................ 38 Major Teaching Strategies:Ques oning & Feedback ........................................ 40 Guiding ..................................................................................................................... 45 Supervision & Coaching ................................................................................... 45 Suppor ng ................................................................................................................ 47 Types of Support............................................................................................... 47 Understanding Difficul es in Learning.............................................................. 48 Managing a Learning and/or Performance Challenge ...................................... 49 Administra ve Considera ons ...................................................... 51 References ..................................................................................... 53 Suggested Resources ........................................................................................54 Appendices ...........................................................................................................62 A: Glossary of Terms ................................................................................................. 62 B: Principles of Adult Learning ................................................................................. 65 C: Examples of Care Scenarios Across the Program Levels ....................................... 66 D: Professionalism Documents Related to Profession Prac ce Courses .................. 70 E: Nine Tips for Giving Feedback .............................................................................. 73 F: Preceptor Version Level IV Professional Prac ce Evalua on Tool ........................ 75 H: Evalua on of Clinical Preceptor Performance ...................................................... 78 G. Suppor ng the Student in Difficulty..................................................................... 79 -1- Dear Preceptors, We are very apprecia ve of your educa onal contribu ons. Thank you for all that you do to support and nurture senior nursing students! The McMaster Mohawk Conestoga BScN Program has changed. A er engaging in a lengthy process of curriculum renewal, we have emerged with what we call the Kaleidoscope Curriculum. This renewed curriculum emphasizes the person first, and then the diagnoses or problems. The holis c and person-centred features bring person-based learning (PBL) to our tradi onal educa onal model of problem-based learning; it is Person-Based Learning within a Problem-Based Learning approach (PBL PBL). With every turn, a kaleidoscope provides a different image or picture, and so it is with our Kaleidoscope Curriculum. Students learn to apply mul ple ways of knowing to their pa ent-centred nursing care. As with the unique images produced by a kaleidoscope, using mul ple ways of knowing reveals different ways of seeing the pa ent, family and health care. This reflects an emphasis on clearly ar culated concepts that students encounter in greater depth as they progress through their course of studies. All of the BScN Program’s senior students that you will be precep ng have been immersed in the Kaleidoscope Curriculum. Level IV students comple ng the Program in 2013 were the first to graduate from our renewed curriculum and have experienced a shi to a Person-Based Learning within a Problem-Based Learning approach. In addi on, we have integrated more clinical simula on experiences across all four BScN levels and we expect that you will see students with greater competence and confidence in the prac ce se ngs. You will begin to see students more ready to contribute to the health and well-being of those that they encounter. Also, in the final professional prac ce course of the program, students’ required direct care hours increase, providing them with more nursing experience and integra on of learning before gradua on. Finally, have you registered to take advantage of LibAccess? With the use of an Internet connec on LibAccess provides full electronic access to McMaster University’s vast collec on of online journals, books, and other documents. It is truly amazing and it’s free! LibAccess is available for your use over a year (September – August ). See Suggested Resources for applica on informa on. Together we are shaping the profession, one nurse at a me. Respec ully, Olive Wahoush, Assistant Dean, Undergraduate Nursing Educa on -2- About the Preceptorship Handbook The primary purpose of the Handbook is to provide preceptors with a resource to facilitate effec ve preceptorship experiences. Because all preceptors may not have had the opportunity to a end the BScN Program Introductory Preceptorship Workshop, and one or more of the advanced workshops prior to precep ng students, the Handbook has been designed to address the fundamentals of preceptorship. Please see the Preceptorship Ready Reference Guide for Preceptors and the professional prac ce course material inserted in this Handbook. In most cases, electronic course and preceptorship material has been uploaded to the health agency’s intranet. Students and faculty tutors have access to the Handbook and their versions of the Preceptorship Ready Reference Guides via an electronic learning environment available through McMaster University. Finally, Appendix A: Glossary of Terms provides defini on for words and phrases related to the curriculum renewal. To learn about the symbolism of our Preceptorship Program logo, see the inside of the back cover. About the McMaster Mohawk Conestoga BScN Program Mission We strengthen the contribu on of nursing to the improvement of health for all, locally to interna onally, through the discovery, communica on, and knowledge applica on. Philosophy We believe that nursing is a scien fic and humanis c ac vity of professional caring. The goal of nursing is the promo on and restora on of health. The following concepts are central to our philosophy: PERSON/CLIENT, HEALTH, HEALTH PROMOTION, HEALING, CONTEXT, PROFESSIONAL CARING, LEARNING, and KNOWING. We believe that LEARNING is a process of inquiry and collabora on in which the student, preceptor, and tutor work toward a common goal/outcome. The process is student-centred and occurs through dialogue within a context of respec ul rela onship(s). Effec ve collabora on implies mutual respect and trust, shared accountability and responsibility, and the recogni on and u liza on of the strengths of each partner within the collabora ve rela onship. -3- About the McMaster Mohawk Conestoga BScN Program We believe that learning is a process of inquiry and collabora on in which the student, preceptor and tutor work toward a common goal/outcome. The process is student-centred and occurs through dialogue within a context of respec ul rela onship(s). We believe: Learning requires each of the par cipants to engage in cri cal reflec on and self-assessment leading to personal and professional growth. • Knowledge and KNOWING are the outcomes of learning. Knowing involves knowledge of self and others, understanding of the meaning of situa ons from objec ve and subjec ve perspec ves, and the significance of these situa ons to self and others. • Knowledge is the form of knowing that can be communicated with others. Knowing and knowledge enable judgments to be made regarding responsible and ethical ac ons. Model of Nursing This diagram of the McMaster Model of Nursing (Fig. 1) illustrates what occurs during a health-related episode when a nurse and person (individual, family, group, community, popula on) come together in a nurse-person rela onship. Either the nurse or the person may ini ate this rela onship. Figure 1: Model of Nursing -4- About the McMaster Mohawk Conestoga BScN Program Each nurse-person interac on occurs in a present context (involving both iinternal and external factors, such as , lifestyle choices, environment), but is influenced by past context for both the nurse and the person, as a result of their lived experiences. The present context may be highly dynamic and may therefore be constantly changing as the nurse-person rela onship develops. Within the rela onship, the nurse and the person engage in DIALOGUE, which is a mutual exchange of messages. These messages may be verbal, non-verbal, emo onal, spiritual or physical. The purpose of dialogue is to explore the meanings that the current health-related situa on has for both person and nurse. The person and nurse enter into an authen c rela onship and use communica on, self-awareness, knowledge, skills, and life experiences to understand the meaning of the client situa on. The nurse must understand this meaning from the person’s point of view and validate this interpreta on with the person. This is MUTUALITY. If, through dialogue, the nurse and person are unable to reach mutuality, the nurse then engages in cri cal self-reflec on. Resources, knowledge and other strategies for reassessing her/his own professional and personal understanding of the nurse-client rela onship. The person situa on and the meaning that situa on holds for the person. Once the nurse and person have established a mutual understanding of the person’s context, capaci es, needs and goals, the partnership is directed toward suppor ng the person to meet these needs and goals. Nursing interven ons are ac ons of professional caring that enable the person to achieve or maintain their fullest health poten al. Nursing interven on results in an altera on in the person’s internal and external personal context. Professional caring may include working with other members of the health care team. In these instances, interven ons may be directed outside of the health care context to other sectors relevant to the person’s health-related situa on (e.g., educa on, social services, poli cal). Once the person context is altered, the nurse and the person re-engage in dialogue to explore the meaning of the person’s current health-related situa on and to plan for further interven on(s). This may include a mutual decision to terminate the nurse-person rela onship. If you want one year of prosperity, grow grain. If you want ten years of prosperity, plant trees. If you want one hundred years of prosperity, educate people. - Based on a Chinese proverb -5- About the McMaster Mohawk Conestoga BScN Program Model of BScN Nursing Educa on Our BScN Program curriculum is based on adult learning theory and principles (see Appendix B: Principles of Adult Learning). Self-directed and person-based learning are central within a problem-based educa onal approach (see Figure 2: Model of BScN Nursing Educa on). This cyclical model depicts the transforma on that occurs when one or more learners come together with a facilitator (peer, faculty tutor, preceptor, or other person) and engage in dialogue. Through mutuality, teaching-learning intervenons lead to altered context. Learners construct their meaning and understanding of situa ons and come to know nursing. Figure 2: Model of BScN Nursing Educa on What is Self-Directed Learning (SDL)? Through self-directed learning, students are encouraged to iden fy their learning needs and goals; suggest strategies to meet those learning needs; and assume an interest in assessing their progress towards the achievement of the established goals. Self-directed learning is closely related to the principles of adult learning (Appendix B: Principles of Adult Learning). -6- About the McMaster Mohawk Conestoga BScN Program What is Person-Based Learning (PBL) within a ProblemBased Learning (PBL) Approach? Problem-Based Learning (PBL) is the pedagogical approach and hallmark of teaching and learning in McMaster University’s Health Sciences programs. Problem-based learning facilitates a cogni ve learning approach; involves the student in ac ve, par cipatory inquiry; and implies that there is a problem to be solved. Building from this approach, the McMaster School of Nursing’s Kaleidoscope Curriculum shi s the focus from the problem to the person; hence, Person-Based Learning within a Problem-Based Learning process or PBL PBL. This shi , both in language and process, reflects the inclusion of the whole person as the springboard for learning. Students are ini ated into the cycle of learning through “care scenarios,” that include narra ves about the person (individual, family, community, system). See Appendix C: Examples of Care Scenarios. The person is put into the centre of the problem-based learning process with a narra ve that brings the person’s story to life. Each narra ve is shared in a media form, such as, a short video, which engages the students in the person’s experience and the poten al experience of the nurse. It is the person’s story that leads to ac ve learning, as opposed to learning about the problem and topics from a discipline-specific perspec ve. Relevant health and illness data, as well as system’s level informa on are part of the learning process. Through group discussion, and applica on of the clinical reasoning and judgment processes to concepts introduced in the care scenarios, students learn about the hallmarks of professional nursing. PBL PBL explicitly integrates the five ways of knowing (Chinn and Kramer, 2008) in nursing throughout each care scenario which include: • empiric (scien fic), • ethical, • personal, • aesthe c (the percep on of depth of meaning that is used crea vely to develop nursing ac ons), and • emancipatory (recogni on of unfair and unjust social situa ons that s mulate posi ve changes in people’s lives) . Overview of the Kaleidoscope (Renewed) Curriculum Advances in cogni ve psychology suggests that mul ple exposures to concepts in different context help students to learn concepts. Learning concepts, rather than just content, can later be readily applied to future situa ons. Nursing courses in the Kaleidoscope Curriculum are organized and sequenced around -7- About the McMaster Mohawk Conestoga BScN Program key nursing concepts. Concepts are presented through the nursing and science courses, and across lifespan and clinical prac ce se ngs. Concepts are revisited over the years with increasing depth of explora on and complexity. Integrated into the nursing courses (PBL PBL, professional prac ce courses) are evidence-informed decision-making modules and learning ac vi es. Beginning in Level 1, students learn essen al informa on about how to use the best available scien fic evidence to inform their prac ce. Students learn how to use literature databases and the hierarchy of evidence. They learn about research methods and designs, how to design a research ques on, and how to cri cally appraise research in increasing complexity as students move through the Program. Key Kaleidoscope Curriculum Themes and Concepts Themes The themes that guide our Kaleidoscope Curriculum include: • • • Personhood and Caring: Focusses on the humanis c aspect of nursing beginning with a focus on the nurse and client as a person, and the professional therapeu c rela onship between nurse and client. Context, Health and Healing: Focusses on the internal and external influences on health and the nurse’s ability to provide safe and competent care as part of the health care team within a health care system and broader community. Learning and Knowing: Focusses on cri cal inquiry, discovery and appropriate use of technology within nursing to facilitate lifelong learning and reflec ve prac ce. Concepts Advocacy Change Communica on Cri cal Inquiry Diversity Interprofessional Teamwork Leadership Nursing as a Profession Professional Nursing Care Research Technology Frequently recurring concepts are grouped together under the curriculum themes. Concepts may link to other themes/concepts, as well. See the summary of concepts that follows. -8- About the McMaster Mohawk Conestoga BScN Program Personhood & Caring Context, Health & Healing Learning & Knowing Concepts Concepts Concepts Communica on Change Cri cal inquiry Nursing as a profession Interprofessional teamwork Technology Leadership Professional nursing care Advocacy Diversity Research Goals of the BScN Program The BScN Program goals are informed by the concepts and themes in our Kaleidoscope Curriculum. Graduates of McMaster University’s BScN Program will be prepared to provide competent professional prac ce in a variety of health care contexts, and with diverse clients across the lifespan who have stable and unstable outcomes and mul -factorial influences (internal and external) on their health status. Graduates will: 1. Provide competent care with a holis c awareness of the impact of the internal and external context on health and healing. 2. Integrate an understanding of the client’s unique perspec ve on his/ her health and how this perspec ve influences par cipa on in one’s health care. 3. Iden fy the need for appropriate change in health care. Create a climate for adop ng change. Contribute to effec ng and evalua ng change. 4. Build rela onships in a team environment and be ac vely engaged in team decision-making around client care. 5. Contribute to the body of nursing knowledge through demonstra ng an inquiring approach to prac ce. 6. Provide technologically appropriate care in a variety of contexts. 7. Contribute to the future of the nursing profession through a commitment to lifelong learning and professional growth. Integrate cri cal inquiry into professional prac ce. 8. Assume leadership roles in partnership with clients and health care team. 9. Assume advocacy roles in partnership with clients and the health care team. Challenge inequi es that have an impact on the health of clients. 10. Prac se within the professional standards, guidelines, legisla on and values of the nursing profession. 11. Establish therapeu c partnerships with clients to enhance health and healing. Communicate effec vely in a variety of media. -9- About the McMaster Mohawk Conestoga BScN Program Overview of Our Three-site BScN Program Figure 3: 2012-13 BScN Students Receiving Degrees Conferred by McMaster University Notes: 1. Preceptorship is used as the educa onal approach in professional prac ce courses at the senior level with the Basic, Basic-accelerated, Post-Diploma, and RPN to BScN Streams, as well as with cer ficate programs. 2. The Basic Stream prepares undergraduate nursing students for prac ce as Registered Nurses. Students in this four year stream typically enter directly from high school. The Program includes professional prac ce courses, nursing theore cal courses, sciences, pharmacology, research, sta s cs, service learning and elec ves. This stream is delivered using the same content and educa onal strategies across the three ins tu onal sites. 3. In a three year Program the RPN to BScN Stream prepares students who are Registered Prac cal Nurses. 4. Over a 20 month period the Basic-accelerated Stream prepares students with a previous university degree (or part of a degree) with a science background. 5. Post-Diploma Stream students enter the BScN Program in Level III and take Level IV professional prac ce courses. - 10 - About the McMaster Mohawk Conestoga BScN Program BScN Program Clinical Reasoning and Judgment Model Tanner (2006) describes clinical reasoning as “the processes by which nurses and other clinicians make their judgments, and includes both the delibera ve process of genera ng alterna ves, weighing them against the evidence, and choosing the most appropriate…”(p. 204-205). Clinical judgment is “an interpreta on or conclusion about a pa ent’s needs, concerns, or health problems, and/or the decision to take ac on (or not), use or modify standard approaches, or improvise new ones as deemed appropriate by the pa ent’s response” (Tanner, 2006, p. 204). The nursing process is the decades old framework for approaching a pa ent situa on, using the problem-solving method: assessment, nursing diagnosis, planning, implementa on and evalua on. Current nursing research indicates that our clinical thinking processes are best described as clinical reasoning and judgment. In fact, clinical reasoning and judgment build on the nursing process and provide a broader base for using our mul ple ways of knowing and own personhood to provide person-based care to our pa ents. With these ideas in mind, we have moved to using Tanner’s model of clinical reasoning and judgment. This shi means that in our BScN Kaleidoscope Curriculum we have endorsed Tanner’s clinical reasoning model, formally known as the Clinical Judgment Model (see figure below). Our Program no longer uses the nursing process or North American Nursing Diagnosis Associa on’s (NANDA) model. Tanner developed a research-based model of clinical judgment that details nurses’ thinking when they are engaged in clinical decision-making. Tanner’s (2006) model uses four phases that are part of an ongoing thinking process. These phases are no cing, interpre ng, responding and reflec ng. In our Kaleidoscope Curriculum, Level I students begin to learn how to use Tanner’s model which is fully integrated throughout each Level of the Program. Figure 4: Clinical Judgment Model (Tanner, 2006) - 11 - About the McMaster Mohawk Conestoga BScN Program Below are the four major aspects of the clinical reasoning and judgment model and its processes. No cing is more than assessing. It refers to the nurse’s expecta ons of the situa on (whether or not they are made explicit). No cing involves what the nurse already knows from experience, personal and professional, and what expecta ons she/he has for the pa ent based on this understanding. These expecta ons stem from the nurse’s knowledge of the par cular pa ent and his/her pa erns of responses; their clinical or prac cal knowledge of similar pa ents drawn from experience; and their textbook knowledge. It also includes aspects of the context, such as the nurse’s values, the culture of the unit, etc. Interpre ng occurs when a reasoning pa ern is triggered based on the nurse's “nocing” and ini al grasp of the situa on. Addi onal assessments may be performed to help iden fy and rule out hypotheses un l the nurse forms an interpreta on and suggests an appropriate response. Pa ern recogni on is important at this point. Responding occurs following the point at which an interpreta on is formed. A er that point, further decision-making about a course of ac on is undertaken (which may include a decision that no ac on is needed). This is called responding (ac ng). Reflec on includes two types of reflec on. Reflec on-in-ac on refers to the nurse’s ability to “read” the pa ent and adjust the interven ons based on that assessment. Several itera ons of this process may be necessary. Reflec on-on-ac on refers to cri cal reflec on by the nurse about the process of care and the outcomes. This type of reflec on completes the cycle when, a er reflec on, the nurse gains knowledge from the insights gleaned, thereby enhancing clinical learning which can be applied to a similar or iden cal future experience. - 12 - About the McMaster Mohawk Conestoga BScN Program Overview of the Courses in the Kaleidoscope Curriculum Table 1 provides informa on about the major educa onal foci and courses delivered across each level of the BScN Program. Table 1: Overview of BScN Courses, Level I-IV Level I PBL PBL Professional Prac ce Group process, working in groups, group roles and mo vaon Health nursing as a profession Introduc on to reflec on Informa on literacy Clinical reasoning & judgment Pa erns of knowing in nursing Clinical ques ons Transi on and change theory McMaster Model of Nursing Therapeu c communica on Introduc on to health assessment Infec on preven on & control Comple on of 7 care scenarios over 2 terms Scholarly wri ng EIDM Sciences (Evidenceinformed Decision-Making) Foreground and background Finding best available evidences CRAAP: (Currency, Relevancy, Authority, Accuracy, Purpose) Introduc on to database searching, hierarchy of evidences PICO PS Vital signs Pain assess ment Musculosketal posi on & transfer Professional caring Health Teaching Assignment Field trip to community centre for health older adults - 13 - Human anatomy & physiology Human biochemistry Service Learning 32 hours community service/ volunteer in community agency; wri en reflec ons, small group discussion, por olio About the McMaster Mohawk Conestoga BScN Program Table 1: Overview of BScN Courses, Level I-IV (cont’d) Level II PBL PBL Professional prac ce Clinical reasoning applied to care scenarios Clinical reasoning Group theory Change theory Nursing theory Leadership Diversity Therapeu c communica on Infec on preven on and control Surgical asepsis & wound care EIDM Sciences Other Nursing Courses Pathophysiology: - Stress & adapta on Service Learning (Evidenceinformed Decision-Making) Review of EIDM, 6S pyramid of evidences Research design: Quan ta ve and qualita ve Model for Evidence-informed Clinical Decisions - Diabetes Type 2 - Cardiovascular disease - COPD, asthma Review PIC/PS Nursing as a profession & professional organiza ons Inter-professional teamwork Advocacy Comple on of 11 care scenarios over 2 terms Medica on Administra on Intravenous therapy Oxygen therapy 32 hours of service/volunteer in a community agency over 2 terms; wri en reflec ons, small group discussion, final por olio Type of ques on and selec ng study design Cri cal appraisal of quan ta ve and qualita ve studies Tube care and enteral feeding - Childhood obesity - Depression inflamma on & immunity - Fluid & electrolytes - Delirium Urinary catheters Pharmacology Microbiology - 14 - Social Determinants of Health About the McMaster Mohawk Conestoga BScN Program Table 1: Overview of BScN Courses, Level I-IV (cont’d) Level III PBL PBL Professional prac ce EIDM (Evidence-informed Decision-Making) 2 simula ons ( 1 each term) Cri cal appraisal of RCT’s Group facilita on Parenteral medica on Cri cal appraisal of qualita ve studies Concept integraon Interprofessional prac ce Clinical reasoning Pathophysiology integra on Accurate and refined pa ent assessment, systema c approach Learning & working in large groups Enac ng professional caring Diversity of professional roles Ways of knowing Comple on of 10 care scenarios over 2 terms Family violence, duty to report Cri cal appraisal of prac ce guidelines Sciences Pathophysiology - Altera on in reproduc ve funcon - Altera on in mental health; schizophrenia & psychosis - Inflamma on - Immune Response Recognize changes & devia ons in pa erns of responses Nutri on Biochemistry Iden fy & priori ze pa ent issues using the clinical reasoning model Able to respond with appropriate intervenons, guided by principles of therapeu c rela onships, best evidence, safe prac ce, professional standards and legisla on - 15 - Community Nursing 6 hours per week over one term Community health nursing prac ce with individuals, families, groups, communi es and popula ons in variety of setngs About the McMaster Mohawk Conestoga BScN Program Table 1: Overview of BScN Courses, Level I-IV (cont’d) Level IV PBL PBL Professional prac ce Nursing & Research Process Remaining Elec ves Leading as influencing Complete, systema c assessment, uses to guide clinical reasoning and decisions making Becoming & belonging in nursing Care of pa ents with increasing complexity Enables students to learn about the research process from the lens of a beginning researcher All elec ves must be completed by the end of Term 1 Transi on Collabora on with interprofessional tem and nursing colleagues Leadership Integra on Complexity Implements well planned nursing ac ons Inter-professional collabora on Reflec on Joining a community of prac ce Considers influence of beliefs and values on clinical reasoning Exposed to a variety of experienced nursing researchers from academia, clinical prac ce, and from our community Virtual and actual execu on of components of nursing research projects Facilita on EIDM (Evidenceinformed DecisionMaking) Comple on of 9 care scenarios in Term l Comple on of 6 care scenarios in Term 2 Integra on of concepts and use of research in clinical reasoning process Capstone Project (end of Term 2) provides students with an opportunity to iden fy a prac ce issue, design an ac vity to address it, and disseminate their work - 16 - About the McMaster Mohawk Conestoga BScN Program Professional Prac ce Courses Person-centred caring is central to our curriculum and our teaching-learning. Person-centred caring is accomplished by listening to the person’s story, being nursing presence, and crea ng a caring professional rela onship. The BScN Program emphasizes the process of learning to build lifelong learning skills required of a professional nurse. The acquisi on of skills for caring prac ce in the BScN Program is context-specific. Focus is placed on clinical reasoning and judgment, ways of knowing, problem-solving, evidenced-informed decision-making and being and becoming a professional. Table 2: Descrip on of Professional Prac ce Course Experiences Levels I - IV Level Descrip on I In a simulated learning se ng, students learn with a tutor 4 hours/ week focussing on founda onal nursing skills (e.g. hand washing, therapeu c communica on, vital signs, physical assessments). II In small groups, students are supervised by a faculty tutor prac ce in health agency placements for 8 hours/week. All students complete 1 medical and 1 surgical placement a er 3 weeks of simula on in prepara on for the placement, including: infec on preven on and control, medica on administra on,OR surgical asepsis (depending on the placement), intravenous therapy, oxygen therapy, tube care (NG tube, enteral feeding tube, catheter) & urinary catheteriza on. III In small groups, as in Levels I and II, students are supervised by a faculty tutor in the prac ce placement(s) for 12 hours/week. Placements include: acute and varied se ngs (e.g. paediatrics, mental health, maternal/child). In groups of 2-3, students experience community prac ce under the supervision of community placement professionals and faculty tutors. IV Using a preceptored educa onal approach, students are individually placed in a variety of professional prac ce se ngs where they are engaged in the nursing role for 24 hours/week for 12 weeks in first term and in the second Term, 24 hours per week in the first six weeks, and 35 hours per week in the last 6 weeks. Students are supervised directly by the preceptor and indirectly supervised by the tutor. - 17 - About the McMaster Mohawk Conestoga BScN Program Table 3: Details about Professional Prac ce Courses Across Levels Level Hours Prac ce Se ng Foci Prac ce I 4 hours/week Lab, university/ Health nursing college, comas a profession munity se ng Intro to reflecon Clinical reasoning and judgment Pa erns of knowing in nursing Therapeu c communicaon Health assessment: Hygiene Infec on preven on and control Mobility Cardiovascular Respiratory Abdominal Intro to neurological Musculoskeletal Vital signs Pain assessment II 8 hours/week Acute care hos- Altera ons in pital; medical health and surgical Clinical Reasoning and judgment Therapeu c Communicaon Nursing as a profession Infec on preven on and control Surgical asepsis and wound care Medica on adsministra on Intravenous Therapy Oxygen therapy Tube care and enteral feeding Urinary catheters - 18 - About the McMaster Mohawk Conestoga BScN Program Table 3: Details about Professional Prac ce Courses Across Levels (cont’d) Level Hours Prac ce Se ng Foci Prac ce III 12 hours/ week Varied, acute medical/surgical including subspeciali es, such as, neuro, peds, ortho, oncology, community, long term care, palliave care Interprofessional prac ce 2 simula on, 1 each term Increasing paent complexity Parenteral medica on Clinical reasoning and judgment Accurate and refined pa ent assessment, systema c approach Recognize changes and devia ons in pa erns of responses Priori ze pa ent issues using the clinical reasoning model Able to respond with appropriate interven ons, guided by principles of therapetuc rela onships, best evidence, safe prac ce Professional standards and legisla on IV Term 1 Term 2 12 weeks Many and varied, Integra on 288 hours including local, provincial, interna- Transi on into onal professional community of prac ce First 6 weeks Increasing pa144 hours ent complexity Last 6 weeks Leadership 210 hours Health care system Interprofessional collabora on - 19 - Complete systema c assessment, using assessment to guide clinical reasoning and decision-making of pa ents with increasing complexity Implements well planned nursing ac ons Reflec on Considers influence of beliefs and values on clinical reasoning 24 hours/week (288hrs.) Individual, family, community, popula on Dependent on learning needs & context Context-specific Client focus Pa ent Load Professional Skill Development - 20 - Several major components & individualized learning plan (finalized by midterm with comple on by wk. 11) At midterm & final evalua on, student, preceptor & tutor complete the role-specific Tool & meet during professional prac ce me to discuss the evalua on Refinement Approx. 8 hours/week Several major components & individualized learning plan (finalized by midterm with comple on by wk. 11) At midterm & final evalua on, student, preceptor & tutor complete the rolespecific tool & meet during professional prac ce me to discuss the evalua on Use of Clinical Reasoning Model Other Courses Academic Assignments in the Professional Prac ce Course Professional Prac ce Performance Evalua on Tool PBL PBL (6 hours/week) during the first six weeks of the term Refinement Yes Research U liza on Yes Context-specific Dependent on learning needs & context Individual, family, community, popula on 1st 6 weeks: 24 hours/week (144 hrs.) Final 6 weeks: 35 hours/week (210 hrs.) 12 weeks 12 weeks Length of Course Hours/Term/Week Term 2 Learning and refining with integra on in the final 6 weeks of the course Term 1 Learning and refining Focus Features of the Experience Table 4: Features of Level IV Professional Prac ce Courses About the McMaster Mohawk Conestoga BScN Program About Preceptorship Our BScN Program’s Preceptorship Framework Figure 5: Preceptorship Framework Preceptorship is viewed within the context of professional nursing and its major domains of prac ce, educa on, research, administra on, and policy. Preceptorship is a process that fosters reciprocal learning among the teachinglearning triad (student, preceptor, and faculty tutor) and experien al learning is central to this collabora on (Tran, 2008). Experien al learning (see Figure 6) assists learners in making the transi on from the senior student role to that of a professional nurse. A number of concepts contribute to successful comple on of this educa onal approach to professional prac ce. Effec ve communica on is founda onal to the development and maintenance of the preceptorship triad, and it also is vital to the delivery of safe nursing care and sa sfac on with teamwork. Competence - 21 - About Preceptorship and caring are fundamental expecta ons of the professional prac ce experiences, as is ethical prac ce (conscience) and comportment, which refers to professional behaviours to which students are socialized (for example, appropriate workplace grooming and a re, interac on with pa ents, families, and interprofessional team members). All members of the triad make a commitment to the experience. Students commit to their educa onal development, striving to achieve entry-to-prac ce competencies; preceptors commit to ac ng as role models and clinical teachers; and faculty tutors commit to providing educa onal support and guidance to the preceptors and students during the preceptorship experience. Collabora on occurs both formally and informally. Clinical agencies formally agree to collaborate in students’ professional prac ce learning and each triad informally agrees to form a partnership that meets the goals of the professional prac ce courses. As learners, each member of the triad assists one another in developing confidence in their respec ve educa onal roles. Finally, all three members make a contribu on to the health and health care of ci zens, as well as to the future of nursing. The BScN Program has produced Guidelines for Professional Behaviours in the BScN Program (see the Appendix D: Professionalism in Professional Nursing Prac ce) which correspond to the College of Nurses of Ontario (CNO) 2008 Entry-to-Prac ce Competencies for Registered Nurses (CNO, 2009). These competencies fall under the headings: Professional Responsibility & Accountability, Knowledgebased Prac ce, Ethical Prac ce, and Service to the Public. Following the Guidelines, please find the McMaster Mohawk Conestoga BScN Program Professional Appearance Policy. - 22 - About Preceptorship Experien al Learning Figure 6: An Experien al Learning Cycle for Nursing Educa on in Professional Prac ce Courses This cycle illustrates steps or phases through which students and preceptors progress in professional prac ce learning encounters. Step 1 Having a prac cal experience - Depending on the situa on, the experience may range from an observa on through to autonomous prac ce. Step 2 Sharing the experience - Preceptors and others assist students to relate previous knowledge and experiences to new informa on and ideas. Step 3 Reflec ng on the experience - Preceptors and others a end to students’ observa ons, ques ons, and/or inferences that may lead to new insights (reflec on-on-ac on) Step 4 Discussing important aspects of prac ce based on the reflec on Learning needs are iden fied. Preceptors and others pose ques ons and ideas that may involve revising old approaches or adop ng new ones. Step 5 Assessing the learning and planning for future experience(s) Learning is assessed by students, preceptors and others. Preparaons are made to apply the new learning to future clinical situa ons that are similar or related to the ini al prac cal experience (Step 1). - 23 - About Preceptorship Roles & Responsibili es The following roles and responsibili es, par cularly those of the preceptors, are based on social learning theories and work by Johnston (2004). Who is the clinical preceptor? The preceptor is a skilled and mo vated professional nurse who chooses to act as a clinical teacher, role model, and colleague to a senior nursing student engaged in experien al clinical learning. In a cross-sec onal survey examining important criteria for selec ng preceptors as ranked by nurses, students, and faculty, preliminary analysis of the 10 most important criteria revealed two clear roles at play, prac cing as a nurse, and being a teacher (Mohide et al., 2012). Selec on criteria related to the nursing role included clinical competence, confidence in one’s prac ce, good interpersonal skills, and being passionate about nursing. The teaching role included the following criteria: enthusiasm about teaching, iden fica on of students’ learning needs and facilita on of learning, giving posi ve and construc ve feedback, and promo ng autonomy. Providing guidance for problem-solving and clinical judgment straddle both roles (e.g., being effec ve at problem-solving and clinical judgment, and then providing guidance in learning these processes). While a preceptor func ons as a clinical teacher and engages the student in teaching-learning encounters, one of the most powerful educa onal strategies employed by the preceptor is role modelling. Preceptors also play a key role in socializing students to the profession. You will note that in the preceptor diagram on the next page that the preceptor role func ons (e.g., facilita ng) are framed by professional prac ce (clinical) teaching and role modelling. The frame around the role func ons indicates that no ma er which of the preceptor roles are being enacted, a preceptor is always role modelling. Preceptors are, at once, both clinical teachers and role models. See page 27 for informa on about the co-preceptor role. Co-preceptorship can be an excellent way to ra onalize resources for the teaching role and it’s a great way for experienced preceptors to mentor new nurse preceptors. - 24 - About Preceptorship What are the roles of the clinical preceptor? Please note: Typically, Level IV students in professional prac ce courses are preceptored by direct care Registered Nurses; however, in some situa ons, such as, interna onal professional prac ce placements may be precepted by a health/social services professional. The la er situa ons are set up on a case-by-case basis. Preceptors: Orient students: • considering such topics as, the se ng, the nursing and interprofessional team, experiences typically available on the unit, skills set required, etc. • considering students’ previous experiences and professional prac ce course performance; ask to review previous professional course evaluaons with the student • clarifying preceptorship triad roles (preceptor, student, tutor) at the beginning of the course Assess students’: • learning needs ini ally and on an ongoing basis • performance via ongoing specific and mely feedback throughout the course • progress in learning how to learn with input into the learning plan development (relevance, feasibility, suggested resources) • performance at midterm and the end of the course via comple on of the preceptor-specific version of the evalua on tool and recommenda on of sa sfactory/unsa sfactory performance level - 25 - About Preceptorship Facilitate learning, assis ng students to set and achieve realis c learning goals, and to move towards more independent prac ce by: • role modelling high quality nursing prac ce and competencies associated with being professional nurses • maintaining ongoing availability to discuss any learning issues and progress • planning and selec ng a variety of experiences to meet learning needs • applying appropriate teaching strategies • discussing the CNO 2008 Entry-to-Prac ce Competencies for Registered Nurses (CNO, 2009) in rela on to the roles performed in the prac ce se ng • reviewing strategies that aid in the transi on from the role of a student to that of a Registered Nurse. Guide clinical reasoning and judgment, and reflec on through: • supervision and coaching • debriefing and reflec on within the context of experien al learning situa ons (see the Experien al Learning Cycle). Support students using the following types of support: • emo onal • appraisal • informa onal • instrumental See the next sec on About Preceptor Func ons & Role Modelling for more detail. - 26 - About Preceptorship Implemen ng the Co-Preceptor Role: An Alterna ve to Assigning One Preceptor to a Student While we strive to assign one preceptor to one student, factors, such as, agency staff scheduling and the s pula on that nights not be worked before nursing concepts courses, can present challenges to this model. U lizing two co-preceptors is an approach that preserves preceptorship as a clinical teaching method, where factors pose challenges to having one consistent preceptor. With co-preceptors, the two share the clinical teaching responsibili es, teaching consistency is maintained, and successful learning outcomes are facilitated. This arrangement also enables an experienced preceptor to mentor a new nurse preceptor! PLEASE NOTE: The student may occasionally be partnered with other nurses, but overall consistency in assignment needs to be maintained with the co-preceptors. Other nurses are expected to provide feedback on the student’s performance. For the co-preceptor approach to work well (see Preceptor Roles & Responsibilies), the two preceptors must communicate regularly with each other to ensure that the student i) progresses with the course aims/ends-in-view, ii) receives mely support to address learning challenges, and iii) is given a wri en mid-term and final evalua on, incorpora ng feedback from both, and others working with the student. Some condi ons apply to the triad when employing co-preceptors: • • • • • One of the preceptors must be designated as the primary preceptor, who is ul mately responsible for the clinical learning (including the learning plan), mee ng with the student/faculty tutor (ini ally, and at mid-term and final evalua ons), ongoing student feedback, and comple on of wri en evaluaons. The secondary preceptor is expected to contribute to the clinical learning, ongoing student feedback, and formal evalua on. Prior to mee ng the student, the co-preceptors should have a preparatory discussion to nego ate the roles of the respec ve co-preceptors (primary or secondary) in advance of the student orienta on. If possible, both preceptors should be at the ini al student/faculty tutor mee ng. To promote consistency over the term, the student is expected to nego ate the learning plan with the co-preceptors and maintain ongoing communicaon with them. The co-preceptors are expected to discuss the student’s progress in a aining the course aims and the learning goals. If mee ng to address learning challenges, both preceptors should a end, wherever possible. Co-preceptors are encouraged to consult with the faculty tutor about copreceptorship issues related to the student; the co-preceptors also may wish to consult the clinical educator about the use of this approach. The faculty tutor is expected to forward the names and contact informa on for both preceptors to the BScN Program Office in a mely fashion. - 27 - About Preceptorship Who is the BScN student? In rela on to preceptored Level IV professional prac ce courses, the BScN nursing student is a learner in a clinical prac ce se ng who uses the course resources and a self-directed learning plan to fulfill learning needs. What are the roles of students? Students: Review current level of knowledge, experience, and skills as a founda on for further growth and development in the current course/placement Assess learning needs, examine strengths, and areas for improvement by reviewing previous professional prac ce course evalua ons, and other relevant documents and develop tenta ve learning plans that are then nego ated with the preceptors and finalized with the faculty tutors. Prepare for the professional prac ce experiences by using relevant learning resources. Students are expected to review and prac ce skills, especially psychomotor skills, in simulated or controlled learning environments. Depending on the BScN Program site, the environment may be referred to as The Learning Resource Centre or The Centre for Simula on-Based Learning. Enact nursing roles under direct and indirect supervision in the context of the course ends-in-view and learning plan; students follow the preceptors’ work schedule. Self-assess their: • learning needs ini ally and on an ongoing basis • professional prac ce performance and seek ongoing, specific, and mely feedback throughout the course, in situa ons where it might not be given • progress in learning how to learn by developing, execu ng, and assessing their learning plans with input from preceptors and guidance from faculty tutors • performance at midterm and the end of the course via comple on of the student-specific evalua on tool and es ma on of a grade. - 28 - About Preceptorship Who is the faculty tutor? The faculty tutor has one of a number of possible of academic appointments with McMaster University, Mohawk College, or Conestoga College. The faculty tutor guides the learner and provides consulta on to the preceptor in educaonal areas that may be unfamiliar. The faculty member play a cri cal role in orien ng the preceptor and the student to their roles in the partnership. What are the roles of faculty tutors? Tutors: Orient preceptors and students: • a ending an ini al mee ng with preceptors and students within the first few weeks, and providing an ini al orienta on to preceptorship as a teachinglearning approach and the par culars of the course; orienta on and educaon con nues throughout the term, as needed. Assess students’: • learning needs ini ally and on an ongoing basis • performance via ongoing specific and mely feedback throughout the course, with emphasis on the applica on of previous and current learning (e.g., pathophysiology, evidence-informed decision-making, personal and professional prac ce experiences) • progress in learning how to learn, using various teaching-learning strategies and learning resources (e.g., learning plan) • progress (passing/failing at midterm; pass/fail at the end of the course) via comple on of the faculty-specific evalua on tool and grade assignment Link to the BScN Program/University by: • communica ng the academic and excepted professional prac ce standards to students, preceptors, and clinical agencies • communica ng the preceptor name(s) and contact informa on to the Program office in a mely fashion - 29 - About Preceptorship • collabora ng with students, preceptors, agency administrators, and the BScN Nursing Program in the provision of crea ve, high quality professional prac ce experiences. Support students and preceptors by: • establishing and maintaining regular communica on • mee ng at the specified mes (within the preceptors’ work hours) to clarify issues and engage in formal student assessment • facilita ng students’ development of their learning plans, with an emphasis on scien fic and theory-based prac ce • acknowledging and recognize the efforts of preceptors and students. Act as consultants & resources by: • providing ongoing general and individualized preceptorship orienta on/ educa on • consul ng with students and preceptors, where there are teaching-learning challenges • ac ng, as appropriate, to assist in resolving conflicts that might arise For further informa on, see Suggested Resources Websites. Refer to the CNO Prac ce Guidelines: Suppor ng learners (2005) and the Canadian Nurses Associa on (CNA) Achieving excellence in professional prac ce: A guide to preceptorship and mentoring (2004). - 30 - About Preceptor Func ons & Role Modelling Role Modelling by Preceptors Role modelling is well recognized as a powerful teaching method, especially in the context of experien al learning. In undergraduate nursing educa on, role modelling is essen al to both professional prac ce learning and socializa on into the profession. Role modelling involves observa on and imita on. Ideally, a role model should be viewed as a person who sets a posi ve example. Preceptors are influen al role models for nursing students not only in knowledge and competence development, but also in rela on to professional behaviours and socializing students to the nursing profession. Preceptors’ role modelling conveys powerful and long-las ng impressions to students. As an example of using role modelling strategically, when preceptors make their pa erns of thought explicit this assists learners in understanding the preceptors’ clinical reasoning and judgment (Cavalieri, 2012). What strategies can preceptors use to facilitate their role modelling? • When preceptors talk to students about what preceptors are thinking, clinical reasoning and judgment can be modelled. • Explicitly state what is being role modelled in situa ons where the role modelling might not be recognized as such by students. • Facilitate access to and experiences with a variety of role models (other nurses, members of the healthcare team). • Be authen c – when you are talking with students about your prac ce, discuss both posi ve and nega ve consequences of events or ac ons. This shows your use of self and your ability to reflect-on-ac on. • Provide mely opportuni es for students to prac ce newly acquired learning. Prac ce and feedback reinforce modelling by preceptors. While this Handbook provides the preceptorship fundamentals, formal con nuing educa on opportuni es contribute to increased preceptor knowledge, skills and confidence. - 31 - About Preceptor Func ons & Role Modelling Preceptor Func on: Orien ng When students are being ini ated to clinical se ngs for their professional prac ce courses, being welcomed to a suppor ve workplace environment that is conducive to learning and being introduced to team members help students develop a sense of belonging within nursing and within the health care team. These condi ons promote students’ learning and also may help iden fying new recruits to the nursing staff! During their orienta on to the se ngs, students will be inquiring about the components of communi es of prac ce (see below): -Domain: What are the shared nursing competencies, guidelines, and policies that need to be acquired in order to provide quality care in this se ng? (e.g., post-opera ve care for pa ents with cardiac disorders, health history-taking in a sexual health clinic) -Community: What rela onships nurture effec ve teamwork and health care? (e.g., interprofessional team members and community resources) -Prac ce: What are the typical health care issues for which knowledge, resources, and a skill set are required? (family mee ngs for newly admi ed residents to long term care; steps and processes in planning health promo on projects) - 32 - About Preceptor Func ons & Role Modelling Preceptor Func on: Assessing About Assessment in Professional Prac ce Courses About Educa onal Assessments, Including Evalua on Over the past 10 years, interpreta on of assessment as an educa onal process has changed. The once rather generic term has now more specific meanings and uses within educa on. Because assessment is a key aspect of professional prac ces from both the teacher and the student. Diagnos c assessment relates to current knowledge and learning, whereby gaps and learning needs are iden fied. • This type of assessment is useful during the orienta on phase of the studentpreceptor rela onship, when iden fying learning needs and priori es, and planning for experien al learning are high priori es. • Students can conduct diagnos c self-assessments as they review previous learning, iden fy what new learning will be required, and prepare to enter a new prac ce se ng at the beginning of professional prac ce course. Forma ve (ongoing) assessment of performance is followed by specific, mely, feedback. • This is helpful in improving performance, especially where there are opportuni es for repeated prac ce of related or similar situa ons within a short meframe (e.g., applica on of the clinical reasoning model to pa ents with similar health problems during a course). • See Appendix E: Nine Tips for Giving Feedback. In the BScN Program, the midterm evalua on is treated as a forma ve assessment. Integra ve assessment concerns not so much the material being learned, but the ongoing goal of discovering effec ve personal approaches to learning. • For example, well developed learning plans help students learn how to be life-long learners, keeping pace with current knowledge and prac ce. • For more informa on about integra ve assessment, see Learning Plans. Summa ve assessment (evalua on) of learning usually occurs at the end of a course or some other offering with educa onal aims, such as, specific career development. •This evalua ve form of assessment provides a mechanism to iden fy students who have achieved the course ends-in-view. •A final passing grade signals acceptable performance and permission to proceed to the next course or in the case of a career, a higher level of career development. Please note: Each member of the triad has a role-specific evalua on tool. For informa on about the evalua on form and its use, see Appendix F: Preceptor Version of the Professional Prac ce Evalua on Tool - 33 - About Preceptor Func ons & Role Modelling Table 5: Summary of Performance Assessments and Assessors within the Triad Components Professional Pracce Evalua on Tool Midterm (Forma ve) AssessFinal Assessment ment (Summa ve Evalua on) Student completes written self-assessment using student version of the Tool. Student assigns a grade ex mate. Same process Preceptor completes wri en Same process assessment using the preceptor version of the Tool, making recommenda onsand assesses the student as sa sfactory or unsa sfactory. Same process Tutor completes wri en tutor version of the Tool. A er considering input A er considering from preceptor and student preceptor and student feedback, the tutor assigns feedback, the tutor aseither: Progressing Towards signs either Pass or Fail Mee ng Course Ends-in-view or Failing Course Assignments and Learning Plan Tutor incorporates comments about progress into tutor version of the Professional Prac ce Evalua on Tool Tutor incorporates final comments into the tutor version of the Professional Prac ce Evalua on Tool Ask the student about favoured learning style(s) and effec ve learning strategies. As a preceptor, compare these styles and strategies with your own. Consider both when planning learning opportuni es to op mize the learning. Remember to consider the importance of the intergenera onal context of learning, too. - 34 - About Preceptor Func ons & Role Modelling Learning Plans Learning plans are used throughout the BScN Kaleidoscope Curriculum to engage learners in iden fying their own learning needs, and the strategies to address and evaluate them. We believe that learning plans are dynamic and that keeping them meaningful to student learning requires ongoing re-evalua on of goals and ac ons. Students’ personal knowing will direct the learning goals, which will vary according to the area in which they are prac sing. Learning plans begin with students’ reflec ons of who they are, what they already know, and how this shapes the way that they evolve as professional nurses. Learning plans reflect an understanding of self-directed learning. The goals are framed by the course ends-in-view (aims) and the applicability to the prac ce se ng. Preceptors and tutors play an important role in guiding students in planning, refining, and comple ng the learning plan, according to the students’ needs. When the goals are complete, the evidence that the goals have been met is documented on the Professional Prac ce Evalua on Tool. All areas of professional prac ce are well suited to goals that promote Ac ng like a nurse. Through ongoing dialogue and feedback with preceptors and tutors, students’ learning plan supports and facilitates a sense of Belonging to the nursing profession. Learning plans iden fy in detail a) what the students intend to learn (learning goal and ques ons); b) how this will be accomplished (resources and ac vi es); c) what evidence will demonstrate that the students have accomplished the objec ves; and d) how and by whom the evidence will be evaluated. The template (below) for the learning plan guides the development of each goal. Typically, Level IV students develop several learning plan goals. Learning Goal On what do I want to focus my learning? Learning Ques on What specific ques ons do I have related to my goal? Resources What resources can I use to help me learn? Ac vies What ac vies will I complete to help me learn? - 35 - Evidence How will I demonstrate what I have learned? Due Dates Should be completed by Week 11 Evalua on Criteria How will my learning be evaluated? By whom? Against what criteria or standard? About Preceptor Func ons & Role Modelling Within each preceptorship triad: The student’s responsibili es are to: • Reflect on personal knowing, ac ng and self-efficacy (belief in one’s ability to act), and ask learning ques ons relevant to their prac ce environment and course ends-in-view. • Prepare a dra learning plan within the first few weeks of course, or as nego ated with tutor and in consulta on with preceptor. • Nego ate and revise learning plan with the tutor, including input from the preceptor. • Implement the learning plan and demonstrate evidence of learning and mee ng learning goals by target dates outlined in the due date. The tutor’s responsibili es are to: • Facilitate the student’s Becoming a professional nurse by engaging in an ongoing dialogue about the learning goals, resources, ac vies that support Knowing and Ac ng, and the proposed evidence, including the criteria for evalua on sourced through the literature. • Recommend changes that will strengthen the plan; increase congruence with the professional prac ce se ng and course ends-in-view; enhance learning opportuni es; and/or facilitate mely comple on of the learning plan. • Provide ongoing feedback, guidance and support, encouraging mulple ways of knowing, evidence-informed decision-making (EIDM), and development of clinical reasoning and clinical judgment. The learning plan provides valuable evidence of student learning, which is then documented on the Professional Prac ce Evalua on Form. The preceptor promotes the student’s sense of self and the ability to act as a professional nurse by: • Helping to iden fy what is relevant and realis c within the professional prac ce se ng. • Ensuring that the goals can be accomplished within course meline. • Ac ng as an assessor of evidence, where appropriate. (Chen et al., 2012) See Table 6: An Example of an Early Dra of a Learning Plan Goal on the next page. - 36 - About Preceptor Func ons & Role Modelling Table 6: An Example of an Early Dra of a Learning Plan Goal Learning Goal On what do I want to focus my learning? Learning Ques on What specific ques ons do I have related to my goal? Resources What resources can I use to help me learn? Ac vi es What ac vi es will I complete to help me learn? Evidence How will I demonstrate what I have learned? Due Dates Should be completed by Week 11 Evalua on Criteria How will my learning be evaluated? By whom? Against what criteria or standard? To increase clinical reasoning and judgment about effec ve pain management in postopera ve pediatric pa ents What theories and models support effec ve pediatric pain management? Peer reviewed, high-quality journal arcles A end inservice on pain management Design an educa on session for new graduate RN or present a poster to unit staff Outline by Week 7 Evaluaon form designed by student wri en feedback from preceptor/ staff What do I need to know to manage pain effecvely? Are there cultural/ developmental differences in pain percep on/ response that migh influence pain management? Pain Team Preceptor experience Best prac ce guidelines Meet with members of pain team Professional caring for post-opera ve peds pa ents in pain Reflect on personal and professional experiences caring for post-opera ve peds pa ents in pain Have preceptor assess my knowledge of pediatric pain management Specific date to be nego ated with staff, preceptor, and tutor Verbal feedback by preceptor and staff Week 7 Personal journal shared with tutor Discussing the CNO 2008 Entry-to-Prac ce Competencies (CNO, 2009) in the context of clinical experiences will help students make the student-to-professional transi on. Use real life examples to discuss specific competenices. - 37 - About Preceptor Func ons & Role Modelling Preceptor Func on: Facilita ng Level IV Professional Prac ce Foci: Complexity, Integra on, Transi ons Preceptors can facilitate learning by providing access to varied resources and opportuni es, par cularly involving agency and community professionals who can act as learning resources that might mot be available to students when they are outside the health care se ng. Depending on the professional prac ce experience, and other factors, students may need assistance to iden fy and plan appropriate learning opportuni es. For example, a student with a placement on a cardiac surgery unit may benefit from an examina on of the cardiac health-illness con nuum. This might be achieved by accessing: healthy living resources within the community, observing care in out-pa ent services, and following a pa ent/family’s progress through diagnos c procedures, hospitaliza on, and discharge to resump on of community living. Building on students’ previous knowledge and experience assists in construc ng new learning ac vi es. Figure 7: Transi on from Student to Professional Nurse and Beyond (Adapted from: Benner, 1984) - 38 - About Preceptor Func ons & Role Modelling As can be seen in Figure 3: 2012-13 BScN Students Receiving Degrees Conferred by McMaster University, this BScN Program offers a number of streams targeted to different types of BScN learners. While it might be assumed that all Level IV students beginning professional prac ce courses are neophytes or novices with respect to most nursing roles and ac vi es (see Figure 6 Transion from Student to Professional Nurse and Beyond), in fact, many of our students have rich backgrounds which allows them to bring knowledge, skills, and valuable experience to their Level IV placements. For example, Registered Prac cal Nurses and diploma-educated RNs (approximately 10 are in the BScN Program at this me) have nursing skills and in-depth knowledge of varied specialty areas and types of health care se ngs, and our Accelerated Basic Stream students come into the Program with a par al or completed undergraduate degree from numerous programs with strong science components. In addi on, many students who work part- me are employed in fields related to nursing, for example, as personal support personnel to individuals with complex health and social challenges. Finally, among the Level IV students is a cadre of nursing students who have completed their first Level IV professional prac ce course in developing countries all over the world. In order to set appropriate learning expecta ons in specific areas within the health care se ng, during the orienta on phase talk with the students about their personal experiences, work, and educa onal backgrounds. With respect to some aspects of professional prac ce, preceptors may find that students’ knowledge, skill, and/ or performance levels are at an entry-to prac ce level or beyond (see Figure 7). One Level IV focus is on the prepara on of students for the successful transion to professional prac ce a er gradua on. Newly graduated nurses o en report how tough their student-to-professional transi ons were during the first year following gradua on. In the Level IV professional prac ce courses, emphasis is placed on aspects, such as, an analysis of the community of prac ce (see Orien ng, page 32) in which the students are placed and the roles of the Registered Nurses in these varied health care agencies. Student have an opportunity to discuss and reflect on these issues within the preceptorship triad, as well as in other nursing courses. This form of ‘rehearsal’ is a valuable resource in lessening the shock of the student-to-professional transi on, and in heightening the responsiveness to change and resilience of new graduates. - 39 - About Preceptor Func ons & Role Modelling Major Teaching Strategies: Ques oning and Feedback Effec ve Ques oning Techniques • • • Give students plenty of me to process ques ons by waiting up to 10 seconds before expec ng a response Make sugges ons or offer hints to guide students in forming their responses, if assistance is needed If students respond incorrectly, build confidence by asking follow-up ques ons that explore their thinking and decision-making processes, which may be facilitated by using an ordered approach to the complexity of the quesons (See Table 7). Ques oning by preceptors and others is perhaps the most frequently employed teaching-learning strategy in senior professional prac ce courses. Ques ons can be used to peak interest, assess learning needs, s mulate and challenge thinking, and evaluate learning. Ques oning also is an excellent way to encourage discussion that may lead to greater depth of thinking and learning. While ques oning is a significant teaching strategy, the level of complexity of the ques oning is of equal importance. In senior professional prac ce courses, because students are preparing to make the transi on to professional nursing, preceptors should be focussing most of their ques ons on higher order levels of complexity. In Table 7, the levels of ques on complexity are listed from the most elemental to more complex ques ons. In the first row of the table, the most elementary level of ques on complexity would involve “recall” of material (content learned through memoriza on). Moving through the table, the levels of ques oning become more complex, for example, comprehending, reasoning, solving, integra ng, and finally reflec ng. An illustra on of how preceptors can use increasingly complex ques ons with students in professional prac ce situa ons is presented. The table is organized so that the BScN Program’s cri cal reasoning and judgment model (Clinical Judgment Model) is related to the levels of ques on complexity. Using the ordered levels of ques on complexity in this situa on (pa ent with Type 1 diabetes experience hypoglycemia) helps students develop be er clinical judgment, because preceptors are posing increasingly more complex ques ons as the situa on about a pa ent with Type 1 diabetes unfolds and the hypoglycemia is managed. The development of cri cal reasoning and judgment are crucial for senior BScN students, and using the levels of ques on complexity is a direct way that preceptors can facilitate this. - 40 - About Preceptor Func ons & Role Modelling Table 7: Asking Ques ons to Assess Learning Needs & Assess Performance Clinical Judgment Model (CJM) Tanner (2006) STUDENT KNOWING REQUIRED BEFORE INITIATING THE CJM Level of Ques on Complexity Situa on: A pa ent with Type 1 diabetes is experiencing hypoglycemia (low blood glucose). KNOWLEDGE (RECALL) REMEMBERING previous learned work. Regardless of the complexity, these ques ons require the student to recall previously learned material (rote learning). Examples: define, list, outline, recognize. What do you know about insulin (types, onset, peak, dura on, administra on, storage, cost)? KNOWLEDGE (COMPREHENDING) UNDERSTANDING meaning. Quesons require the student to restate material to show an understanding of essen al meaning. Examples: explain, infer, dis nguish, relate. What are the func ons of insulin in an individual not producing endogenous insulin? NOTICING OBSERVING Ques ons require the “a perceptual grasp of student to iden fy health issues the situa on”. p. 208 within the context of the healthrelated care. What autonomic & neuro-glycopenic signs & symptoms are you likely to no ce in the pa ent experiencing hypoglycemia? INTERPRETING “developing a sufficient understanding of the situa on to respond”. p. 208 EXPLORATION of REASONING Quesons requires the student to break an idea into component parts for analysis. Examples: compare, contrast, deconstruct, differen ate. How does exogeneous insulin differ from the self-regula on of endogeneous insulin producon/regula on in a person without Type 1 diabetes? What thinking & assessment(s) would be required before progressing to a treatment plan? RESPONDING “deciding on a course of ac on, which may include no immediate ac on”. p. 208 SOLVING Ques ons require the student to solve problems in new situa ons with minimal iden ficaon of the principles, concepts, or rules. Examples: modifies, changes, predicts. What ac on(s) would you take? What would be the ra onale for administering ¾ cup of orange juice to a conscious & alert pa ent with Type 1 diabetes experiencing hypoglycemia? - 41 - About Preceptor Func ons & Role Modelling Table 7: Asking Ques ons to Assess Learning Needs & Assess Performance (cont’d) Clinical Judgment Model (CJM) Tanner (2006) Levels of Ques on Complexity Situa on: A pa ent with Type 1 diabetes is experiencing hypoglycemia (low blood glucose). REFLECTING-IN-ACTION the “ability to “read” the pa ent, how the pa ent is responding to the interven ons & adjus ng the interven ons based on the assessment”. p.209 ASSESSING PROGRESS & OUTCOMES Ques ons require the student to use objec ve criteria to draw a conclusion about an outcome of a plan. Examples: discriminate, jus fy, defend. What outcomes would you assess? How & when would you evaluate the effect of your treatment of the pa ent’s hypoglycemia a er administering ¾ cup of orange juice? REFLECTION-IN-ACTION the “ability to adjust or modify/change the interven ons based on the assessment” . p.209 INTEGRATING Ques ons require the student to combine parts together or synthesize with emphasis on new meaning, planning & revising. Examples: modifies, combines, generates. Suppose that you came back twenty minutes a er giving the ¾ cup of orange juice & you find that the pa ent is restless, shaking, diaphore c, & vague. How would you modify your plan? REFLECTION-ONACTION the ability to self-reflect on the clinical reasoning & judgment applied to the situa on; to iden fy new learning & determine how it can be incorporated into future experiences. p.209 REFLECTING Ques ons may be self-generated or suggested by others. Reflec on requires the student to ask ques ons that iden fy, probe & explore as a means of gleaning new learning & planning to incorporate changes in future prac ce experiences. What, if anything, might you have done to prevent or resolve the pa ent’s low blood glucose level? What have you learned from this experience? How will the new learning change your prac ce in future experiences? Acknowledgement: Diana Sherifali, RN, PhD kindly provided the diabetes-related content for this situa on. - 42 - About Preceptor Func ons & Role Modelling Feedback Students may not be able to reflect accurately on aspects about their own performance, feedback from preceptors to adjust and refine their behaviours and performance. Student success is informed by: • hearing about the details of the performance in a mely fashion, and • sharing meaning and understanding. Feedback should be provided in ways that enhance the students’ feelings of accomplishment by recognizing the posi ve aspects, as well as areas for improvement. Feedback also should be used to inform learning needs in future courses (o en called feed forward). Below are listed nine ps for giving feedback (see Appendix E: Nine Tips for Giving Feedback for short explana ons about each of the ps). Focus your feedback on... • • • • • • • • • Behaviour rather than the person Observa ons rather than inferences Descrip on rather than judgment Descrip ons of behaviour which are “more or less” rather than “either-or” Behaviour related to a specific situa on in ther “here” and “now” Appropriate ming and loca on Sharing ideas, informa on and alterna ves The value of the feedback that it can have for the recipient The amount of feedback that the receiver can use Feedback can be delivered in terms of: Clinical reasoning and judgment - The Clinical Judgment Model ( see Figure 4) provides an excellent pla orm for staging feedback. Labelling the phases to which the feedback relates: no cing, interpre ng, ac ng and reflec ng. Referring to the phase(s) of clinical reasoning as they relate to a par cular pa ents’ care reinforces the applicability of the cycle to iden cal, similar, or different situa ons. Evidence - is provided based on observa on of student performance using comparisons to learning goals. - 43 - About Preceptor Func ons & Role Modelling Interpreta on - giving feedback as “for for thought” takes into account the complexity and context of a given situa on. Through reflec on-on-ac on students interpret their ac on and derive new learning. Measurement - when learning psychomotor skills (where safety is o en of cri cal importance), feedback should be given in objec ve terms to provide specificity, thereby assuring the correct ac ons, and acceptable sequencing of them, are achieved. See Appendix G: Evalua on of Clinical Preceptor Performance. The preceptor behaviours listed on the evalua on form may assist preceptors in determining their learning needs and self-evalua ng their progress. It is a good idea to go over the criteria with the student periodically throughout the course to receive feedback from the students. This is a reciporical growth opportunity. - 44 - About Preceptor Func ons & Role Modelling Preceptor Func on: Guiding Supervision At the beginning of the course, when preceptors and students are ge ng to know each other, and as they work together, observa on is an essen al part of a diagnos c assessment (see About Assessment). Reviewing preceptors’ ul mate responsibility for the provision of safe and effec ve pa ent care provides a sound ra onale for the need to observe ini al student performance. Shadowing the preceptor may be an ini al step, followed by working together. Providing specific and mely feedback, par cularly at the beginning of the term, helps students gauge their developing level of performance. As student performance increases, in most cases, so should the degree of autonomy. Coaching Role with Students Coaching students involves encouraging curiosity and emphasizes strengths while crea ng new opportunity for ac on. Coaching is used to enhance the development of skills and knowledge through suppor ng iden fied strengths and providing meaningful, mely feedback. Preceptors can u lize coaching strategies to develop students’ clinical reasoning skills as well as professional behaviours in the preceptor-student rela onship. In the coaching role, preceptors and students mutually learn from one another within a conversa on guided by preceptors. Ques ons are a founda onal part of the coaching conversa on and can assist students in iden fying their strengths, barriers, and important learning goals. In a coaching conversa on, ques ons o en begin as an explora on of founda onal informa on and move to specific ques ons that encourage students to see a situa on and themselves with new eyes. Example of exploratory ques ons: Tell me about a situa on in your professional prac ce experience that would give me an idea of where you are in your nursing prac ce. Tell me about your experiences nursing (fill in specific placement area) paents? - 45 - About Preceptor Func ons & Role Modelling Iden fying Strengths and challenges: What strengths do you have that you would like to develop? What challenges have you encountered in professional prac ce? Tell me more about these challenges. What strategies did you use to work through this challenge? How did this situa on affect you? What would you do differently? What strengths can you develop or draw on to assist you next me you have this experience? Iden fying goals: Right now, what is your most important learning need? What goals do you have for your experience in this area? Which of these goals is the most important? What barriers do you an cipate in mee ng this goal(s)? Supports/Ac ons: What supports do you have that can assist you in being successful in mee ng your goal? Describe an ac on that you can do in the next 3-4 days that will move you towards mee ng your goal. Debriefing & Reflec on All of the following sugges ons are reflected in the Experien al Learning Cycle (Figure 6). Debriefing can be employed to s mulate reflec on on experiences, in addi on to promo ng clinical reasoning. Through debriefing, students and preceptors: • share ideas and observa ons about an occurrence • ques on familiar prac ces, their validity, and theore cal founda ons • affirm strengths and recognize areas for development • reflect upon experiences and interpret new situaons to develop new ideas. • plan for future experiences - 46 - About Preceptor Func ons & Role Modelling Debriefing can occur through: Discussion and Ques oning • Students are assisted to explore their experiences, describe their knowledge, reasoning or thinking processes, and assign/interpret meaning from them and plan for future experiences (Figure 6). Feedback • Students process specific, mely, & construcve feedback about their performance and are assisted to consider others’ perspec ves, especially those of preceptors. Reflec on • Students are assisted to reflect on an experience, comparing their present prac ce with previous ones, the prac ce of experts, or ideal situa ons. Students derive new meanings and plan experiences incorpora ng their new learning. If you have knowledge, let others light their candles at it. -Margaret Fuller Preceptor Func on: Suppor ng Suppor ve behaviours can be employed to encourage, mo vate, promote risk-taking, enhance confidence, and reinforce role performance. Preceptors can model suppor ve behaviours through their daily interac ons with individuals, families, colleagues, and students. Suppor ve clinical placements that demonstrate engagement and acceptance of students help students nego ate complex learning situa ons. Types of Support Emo onal Support • • Ac ng as colleagues and allies. Taking an ac ve interest by engaging students as members of the team. Listening and providing advice in rela on to personal or professional concerns can enhance students’ self-esteem and help them to deal with the reali es of professional prac ce and the stresses of learning in real- me. - 47 - About Preceptor Func ons & Role Modelling Appraisal Support • • Crea ng suppor ve and posi ve environments for learning Providing affirma on and feedback that is specific, immediate, and concrete informs students about their progress (forma ve assessment) and speeds performance development. Informa onal Support • Orien ng students to the se ng, in addi on to providing advice, informa on, and assistance with problem-solving and clinical reasoning in uncertain or ambiguous situa ons. Instrumental support • Providing access to addi onal resources (e.g., e-learning modules ) and personnel at case conferences, in-services, and mee ngs. Understanding Difficul es in Learning Difficul es experiences in learning may be related to any of the following areas. Difficul es may require further explora on with the faculty tutor. Cogni ve • Difficulty with wri en/oral communica on or spa al-perceptual ability, knowledge and/or intergra on of material that is below what would be expected (at a minimum, a sa sfactory level). Situa onal • Personal adjustments, such as, rela onship difficul es, illness or death in the family. Organiza onal • Inability to organize skills or manage me well; ineffec ve study habits. Interpersonal • Difficulty rela ng to others; they may lack appropriate communica on and team building skills in the clinical se ng. - 48 - About Preceptor Func ons & Role Modelling If students develop difficulty in mee ng the course ends-in-view: • • • • Approach with concerns and concrete obsera ons in a non-threatening way (See Appendix E: Nine Tips for Giving Feedback) Review the course ends-in-view and learning plan Explore extenua ng circumstances that may impact on the ability to meet the course objec ves Seek addi onal assistance in the form of feedback, advice, and guidance from the faculty tutor. See Appendix H: Suppor ng the Student in Difficulty in a Professional Prac ce Course, A Guide for Students, Preceptors and Tutors. Managing a Learning and/or Performance Challenge Step 1 - Explore and define the specific problem(s). Step 2 - Iden fy the desired state and be as specific as possible. Step 3 - Design interven ons to achieve the desired state. Step 1 - Define the Problem • • Try to determine what type(s) of diffficul es the student is facing: cogni ve, situa onal, organiza onal, interpersonal, etc. Meet with the student to engage in mutual feedback and to share observa ons. What factors might be contribu ng to the problem? In what ways and to what extent does the current performance fall short of course ends-in-view? What is the student’s percep on of the issue(s)? Step 2 - Iden fy the Desired State • • • Generate ideas and strategies collabora vely that will assist the student to achieve the course ends-in-view and personal goals. Revise the learning plan as necessary to make goals achievable within the se ng and allo ed course mefrrame. Provide support and affirma on that the desired state can be achieved. - 49 - About Preceptor Func ons & Role Modelling Step 3 - Design the Interven on • Nego ate - Consider the student’s perspec ve and interest in achieving the goals developed to achieve the desired state. Goals that are not directly related to the course ends-in-view or learning plan may not be viewed as priori es by the student; therefore, flexibility is important to enable collabora ve goal se ng. • Be realis c - Discuss the student’s goals and past experiences to assure goals are achievable and realis c in the prac ce se ng. • Focus on performance - Focus on what can be assessed, such as, listening to a student using therapeu c communica on skills, reviewing the student’s clinical reasoning and judgment as applied to specific situa ons, or changing a complex dressing. • Make goals challenging - Goals that are perceived as simple may not provide the mo va onal drive to achieve them. Goals should be a ainable but also a challenge. • Rehearsal - In situa ons that are new or possibly threatening, the preceptor can assist the student to rehearse the steps of an ac vity (physical, cogni ve or verbal), while imagining the situaon and possible responses. Role playing can be effec ve, especially for issues that involve the use of communica on skills. • Provide feedback - Discussion and concrete feedback close to the me of performance facilitate integra on and refinement of the learning. It is important to iden fy any difficul es in clinical perfor- mance and/or the evalua on process by mid-term (preferably before mid-term). If difficul es exist, the student should seek appropriate help early in the term from the preceptor and faculty tutor. The course planner should become involved, if difficul es cannot be resolved by the faculty tutor and preceptor, or if further informa on and advice is required. - 50 - Administra ve Considera ons Below please find the contact informa on for professional prac ce course planners across the three-sites. Please do not hesitate to contact the responsible person if you have concerns or ques ons. Please contact the course planner if the faculty tutor does not a end any of the three mandated triad mee ngs. Table 8: Course Planner Contact Informa on Level Course(s) Faculty Course Planner Phone/Email Level IV N4J07/N4K07 Ruth Chen 905 525 9140 X 24096 chenrp@mcmaster.ca Level IV N4S06/N4T06 Michele DrummondYoung 905 525-9140 X 22300 drummond@mcmaster.ca N4J07/N4K07 Luba Raso 905 540-4247 X 26818 luba.raso@mohawkcollege.ca N4J07/N4K07 Susanne Bush 519 748-5220 X 3914 sbush@conestogac.on.ca McMaster Mohawk Level IV Conestoga Level IV Open communica on among all par es in the preceptorship triad is required to facilitate learning). A breakdown in communica on can result in frustra on, and conflict, thereby interfering with the learning process. Conflict within supervisory rela onships may be related to differences in: • • • communica on styles expecta ons knowledge and skill • • • learning style world-view situa onal issues To prevent situa ons from escala ng to conflict: • • • • • be sensi ve to the poten al for conflict situa ons; communicate clearly with one another schedule regular check-ins with each other to clarify expecta ons and goals; review plans act immediately when there is an indica on of conflict assume a proac ve role in the process seek assistance from the faculty tutor, when guidance or support are needed by the preceptor and/or the student - 51 - About Preceptor Func ons & Role Modelling Absences/Student Injuries i) In the case of a preceptor’s absence due to vaca on me or illness, the student should be paired with a subs tute nurse, hopefully, someone who is able to provide consistent precep ng during the preceptor’s absence. When a preceptor’s absence is foreseen, another approach to handling this situa on is to assign a co-preceptor to the student at the beginning of the course. For more informa on see page 27, Implemen ng the Co-Preceptor Role: An Alterna ve to Assigning One Preceptor to a Student. ii) Students are expected to a end all professional prac ce hours. Student absence(s) must be reported to the preceptor, professional prac ce se ng, and the tutor in a mely fashion. Time off due to illness does not necessarily require that the me be “made up”, unless the preceptor or tutor feels that the absence(s) jeopardizes the course ends-in-view or necessary professional prac ce experience. In such situa ons, triad discussion (perhaps involving the course planner) is required to plan strategies to compensate for the missed me. Please note: The only night shi s that cannot be a ended are those that fall on the night before academic nursing classes. iii) If a student is injured in a professional prac ce se ng, provide first aide and seek treatment, as necessary (e.g., employee health, ER, physician). EVEN IF AN INJURY IS CONSIDERED MINOR, the incident must: • be reported to the course planner. See Table 8: Course Planner Contact Informa on • be recorded, including a clinical agency incident report, WSIB form, and BScN Program report. The course planner will provide the necessary BScN Program form. (From the N4J07 Course Manual, 2012) Addi onal informa on about the BScN Program, relevant policies and procedures are available on the internet at: McMaster: www. s.mcmaster.ca/nursing Mohawk: h p://www.mohawkcollege.ca/calendar/nursingBScN.html Conestoga: h p://www.conestogac.on.ca/full me/program.jsp?School ID=3&ProgramCode=1043&p=o - 52 - References Canadian Nurses Associa on (CNA). (2004). 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Nursing Praxis in New Zealand, 28(1), 30-39. Hallin, K., & Danielson, E. (2010). Preceptoring nursing students: Registered Nurses’ percep ons of nursing students’ prepara on and study approaches in clinical educa on. Nurse Educa on Today, 30, 296-302. Hardin, P. K. & Richardson, S. J. (2012). Teaching the concept curricula: Theory and method. Journal of Nursing Educa on. 51(3), 155-159. Harwood, C.H., Reimer-Kirkham, S., Sawatzky, R., Terblanche, L., & Van Hofwegen, L. (2009). Innova on in community clinical placements: A Canadian survey. Interna onal Journal of Nursing Educa on Scholarship, 6(1), 1-19. Hasley, P.B., & Arnold, R.M. (2009). Summa ve evalua on on the hospital wards. What do faculty say to learners? Advances in Health Science Educa on, 14,431-439. Haugan, G., Sorensen, A., & Hanssen, I. (2012). The importance of dialogue in student nurses’ clinical educa on. Nurse Educa on Today, 32(4), 438-442. Hickey, M.T. (2010). Baccalaureate nursing graduates’ percep ons of their clinical instruc onal experiences and prepara on for prac ce. Journal of Professional Nursing, 26(1), 35-41. Hoke, M.M., & Robbins, L.K. (2005). The impact of ac ve learning on nursing students’ clinical success. Journal of Holis c Nursing, 23, 348-355. Hrobsky, P.E., & Kersbergen, A.L. (2002). Preceptors’ percep ons of clincal performance failure. Journal of Nursing Educa on, 41, 550-553. Johnston, C.,, & Mohide, E.A. (2009). Addressing diversity in clinical educa on: Support for preceptors. Nurse Educa on in Prac ce, 9(5), 340-347. Kaufman, D. (2003). Applying educa onal theory in prac ce. BMJ, 326, 213-216. Kim, K.H. (2007). Clinical competence among senior nursing students a er their preceptorship experiences. Journal of Professional Nursing, 23(6), 369-375. Knowles, M.S., Holton , E.F., & Swanson, R.A. (2005). The adult learner: The defini ve classic in adult educa on and human resource development. (6th ed.). London: Elsevier Inc. - 56 - Suggested Resources, cont’d Lasater, K. (2011). Clinical judgment: The last fron er for evalua on. Nurse Educa on in Prac ce, 11,86-92. Luhanga, F., Myrick, F., & Yonge, O. (2010). The preceptorship experience: An examina on of ethical and accountability issues. Journal of Professional Nursing, 26(5), 264-271. Luhanga, F.L., Billay, D., Grundy, Q., Myrick, F., & Yonge, O. (2010). The one-toone rela onship: Is it really key to an effec ve preceptorship experience? A review of the literature. Interna onal Journal of Nursing Educa on Scholarship,7(1),1-15. Luhanga, F., Yonge, O., & Myrick, F. (2008). Precep ng an unsafe student: The role of the faculty. Nurse Educa on Today, 28, 227-231. Mamchur, C., & Myrick, F. (2003). Preceptorship and interpersonal conflict: A mul disciplinary study. Journal of Advanced Nursing, 43, 188-196. Modic, M.B., & Schoessler, M. (2010). Preceptorship: The pa ent experience. March/April. Journal of Nurses in Staff Development, 88-89. Modic, M.B., & Harris, R. (2007). Masterful precep ng: Using the BECOME method to enhance clinical teaching. Journal of Nurses in Staff Development, 23(1), 1-9. Mohide, E. A., & Ma hew-Maich, N. (2007). Engaging nursing preceptorstudent dyads in an evidence-based approach to professional prac ce. Evidence-Based Nursing, 10, 36-40. Myrick, F. (2002). Preceptor behaviors integral to the promo on of student cri cal thinking. Journal for Nurses in Staff Development, 18, 127-133. Myrick, F., & Yonge, D. (2005). Nursing Preceptorship. Connec ng Prac ce & Educa on. Philadephia: Lippinco Williams & Wilkins. Myrick, F., & Yonge, O. (2002). Preceptor behaviors integral to the promo on of student cri cal thinking. Journal for Nurses in Staff Development,18, 127133. Myrick, F., & Yonge, O. (2002). Preceptor ques oning and student cri cal thinking. Journal of Professional Nursing,18, 176-181. Myrick, F., & Yonge, O. (2001). Crea ng a climate for cri cal thinking in the preceptorship experience. Nurse Educa on Today, 21, 461-467. - 57 - Suggested Resources, cont’d Myrick, F., Yonge, O., & Billay, D. (2010). Preceptorship and prac cal wisdom: A process of engaging in authen c nursing prac ce. Nurse Educa on in Prac ce,10(2), 82-87. Nielsen, A., Stragnell, S., & Jester, P. (2007). Guide for reflec on using the professional prac ce judgment model. Journal of Nursing Educa on, 46 (11). Paton, B., Thompson-Isherwood, R., & Thirsk, L. (2009). Preceptors ma er: An evolving framework. Journal of Nursing Educa on, 48(4), 213-216. Paton, B., & Binding, L. (2009). Keeping the centre of nursing alive: A framework for preceptor discernment and accountability. The Journal of Con nuing Educa on in Nursing, 40(3), 115-120. Perry, B., (2009). Role modeling excellence in clinical nursing prac ce. Nurse Educaon in Prac ce, 9, 36-44. Rush, K.L., McCracken, B., & Talley, C. (2009). Nursing students’ self-percep ons as insiders in the prac ce culture. Nurse Educa on in Prac ce, 9, 314-321. Sand-Jecklin, K. (2009). Assessing nursing student percep ons of the clinical learning environment: Refinement and tes ng of the SECEE inventory. Journal of Nursing Measurement, 17(3), 232-246. Sedgwick, M., Yonge, O., & Myrick, F. (2009). Rural-hospital-based preceptorship. Journal of Nurses in Staff Development, 25(5), E1-E7. Simmons, B. (2010). Professional prac ce reasoning: Concept analysis. Journal of Advanced Nursing, 66 (5) 1151-1158. Yonge, O. & Myrick, F. (2004). Preceptorship and the preparatory process for undergraduate nursing students and their preceptors. Journal for Nurses in Staff Development, 20, 294-297. Yonge, O., Krahn, H., Trojan,L., Reid, D. & Haase, M. (2002). Suppor ng preceptors. Journal for Nurses in Staff Development, 18, 73-77. Yonge, O., Ferguson, L., Myrick, F., & Haase, M. (2003). Faculty prepara on for the preceptorship experience: The forgo en link. Nurse Educator, 28, 210-211. Other Undergraduate Nursing Educa on McMaster University (2012). 2012-2013 Program Handbook. Hamilton: McMaster University. - 58 - Suggested Resources, cont’d Websites* College of Nurses (CNO) CNO Na onal Competencies (June 2009) h p://www.cno.org/Global/docs/reg/41037_EntryToPraci c_final.pdf These Na onal Competencies are in the context of entry-level Registered Nurse prac ce. They have been adopted by CNO as Ontario Registered Nurses Entry-to-Prac ce Competencies. CNO Prac ce Guideline: Suppor ng Learners h p://www.cno.org/Global/docs/prac/44034_SupportLearners.pdf CNO Standards and Guidelines h p://www.cno.org/learn-about-standards-guidelines/standards-andguidelines/ Cri cal Thinking The Cri cal Thinking Community h p://www.cri calthinking.org Preceptorship Canadian Nurses Associa on (CNA). (2004). Achieving excellence in professional prac ce: A guide to preceptorship and mentoring. O awa: Canadian Nurses Associa on. h p://www2.cna-aiic.ca/CNA/documents/pdf/publica ons/Achieving_ Excellence_2004_e.pdf CNO Prac ce Guideline: Suppor ng Learners h p://www.cno.org/Global/docs/prac/44034_SupportLearners.pdf Office of Interprofessional Health Educa on & Research On-line Preceptor/ Preceptee Educa on h p://www.ipe.uwo.ca/preceptor/index.html Preceptor Resources for Public Health Units (Ontario), Student Placement, Educa on and Preceptorship (SPEP) Network Student Placement, Educaon and Preceptorship (SPEP) Network h p://www.publichealthontario.ca/en/ServicesAndTools/ResearchAndEduca onSupport/Pages/Preceptor-resources-for-public-health-units.aspx Other Community Health Nurses of Canada h p://www.chnc.ca/ Health Canada h p://www.hc-sc.gc.ca/index-eng.php - 59 - Suggested Resources, cont’d Preceptorship (cont’d) Nursing Code of Ethics h p://www.cna-nurses.ca/cna/prac ce/ethics/code/default_e.aspx Public Health Agency of Canada h p://www.phac-aspc.gc.ca/index-eng.php Registered Nurses Associa on of Ontario, Knowledge Depot, What is a healthy workplace? h p://www.rnaoknowledgedepot.ca/strengthening_nursing/phwe_what_ is_a_hwe.asp Last accessed and retrieved July 2013 - 60 - Suggested Resources, cont’d LibAccess A en on all McMaster Mohawk Conestoga BScN Program nurses ac ng as preceptors in the upcoming year, and clinical educators responsible for units/programs where senior BScN students have placements: In recogni on of your valuable clinical educa on roles, you are eligible to register for a LibAccess account, available through the McMaster University Health Sciences Library (see h p://library.mcmaster.ca/libaccess). LibAccess en tles account holders to access the vast McMaster University electronic resources (on-line journals and books) during the academic year (September to August), free of charge. LibAccess makes it easier to get the latest wide-ranging publicaons and informa on relevant to nursing. Access can be gained using a commercial internet provider, or when on-site, at the Faculty of Health Sciences Library. A large selec on of high quality pre-cri qued research sources are of par cular interest to preceptors and educators. These include the Cochrane Library, and Clinical Evidence. For more informa on, or an applica on, please contact Sharon Bap st, McMaster University, BScN Program Office, Room 2J36, or at (905) 525-9140, ext. 22310, or via sbap st@mcmaster.ca Workshops Introductory and Advanced Preceptorship Workshops are offered through the BScN Preceptorship Program. Call Be y McCarthy at (905) 525-9140 ext. 22405 or email bmccarth@mcmaster.ca for upcoming topics, dates, mes, & loca ons. We are pleased to offer a Cer ficate of Advanced Preceptorship Educa on to all those who par cipate in the Introductory Workshop and any three advanced workshops. Workshops and other educa onal opportuni es also may be offered within healthcare agencies: • • • Contact the Manager, Clinical Educator or staff development personnel Iden fy other preceptors at the healthcare agency to develop a preceptor interest group, so experiences and accumulated exper se can be shared Watch for regional workshops offered through RNAO and other professional organiza ons. - 61 - Appendix A: Glossary of Terms Community of Prac ce In the case of health care, a community of prac ce is a group of individuals in a work se ng that has i) a common or shared set of professional prac ces for ge ng the work done as defined by the organiza on, ii) as individuals, iden es that relate to their par cular work, and in par cular, what the group or individuals are known for within the organiza on, and iii) a shared work mission or objec ves are defined by the organiza on. Context Influences the client’s health and personal meaning. This context is internal (biophysical, emo onal, psychological, rela onal and spiritual) and external (physical, cultural, social, poli cal, economic and ecological). Cri cal Reflec on Involves probing, iden fying, ques oning, and exploring underlying assump ons, values, beliefs & meaning related to experiences. Cri cal reflecon frequently results in ac on through changed or reaffirmed assumpons, values, beliefs, & a tudes. Dialogue The mutual exchange of messages that may be verbal, non-verbal, emoonal, spiritual or physical. Evidenceinformed DecisionMaking (EIDM) Involves learning how to access/appraise and use new knowledge to inform clinical prac ce or knowledge u liza on. Knowing An outcome of learning, knowing involves knowledge of self and others and understanding of the meaning of situa ons from objec ve and subjec ve perspec ves, and the significance of these situa ons to self and others. Knowledge is the form of knowing that can be communicated with others. Knowing and knowledge enable judgments to be made ethically and responsibly. Learning Plan Students iden fy their learning needs. Learning plans spell out, in detail, (a) what the students intend to learn (objec ves); (b) how this will be accomplished (resources and strategies) within a given period of me; (c) what the evidences will demonstrate that the students have accomplished the objec ves; and (d) how and by whom the evidences will be evaluated. Mutuality Established when the nurse understands the meaning of the person’s situaon, from the person’s point of view, and validates this interpreta on with the person. Narra ve Thinking Narra ve thinking that involves trying to understand the par cular case; viewed as human beings’ primary way of making sense of experience, through interpreta on of human concerns, intents, and mo ves (Tanner, 2006, p. 207). - 62 - Appendix A: Glossary of Terms (cont’d) Personhood Is the state or condi on of being human (person) and especially having those quali es, capabili es or a ributes that confer dis nct individuality. Historically, memory, character, self concept, personal iden ty, lived experience and internal mo va on would be aspects of personhood influencing both the nurse and the person, and shapes the therapeu c rela onship. The caring encounter is established and defined by the humanis c quali es of both the nurse and the person. Person Based Learning in Problem Based Learning approach (PBL/PBL) The person is at the centre of the learning and the person’s story (care scenario or narra ve) is what ini ates the learning. The learning process, Problem-Based Learning (see defini on below) is the educa onal approach used in all Levels of the Program. Preceptorship A process that fosters reciprocal experien al learning within the teachinglearning partnership: preceptor, student, and faculty tutor. In our BScN Program, we use experien al learning and the learning plan as major foci for three-way interac on and learning within the triad. Problem-Based A method of teaching and learning in which the learners are presented with a situa on or “care scenario” as a star ng point for the iden fica on of learning needs. The process is meant to mirror, as closely as possible, the clinical reasoning process. The curriculum is organized around care scenarios and desired outcomes, rather than topics or disciplines. Learning Professional Caring Suppor ng the person in the processes of iden fying, determining, and ac ng upon experiences relevant to health and healing. Professional caring is dis nguished from the generic human capacity to care. Nursing as a profession is guided by professional standards, adheres to professional values, and uses learned behaviours, validated knowledge, theories, cri cal reflec on, and techniques or processes that characterize professional caring. Professional caring has both scien fic and humanis c components. Interprofessional and intersectoral collabora on are frequent features of professional nursing care. Self-Directed Learning An approach to learning whereby students are encouraged to iden fy their own learning needs and goals, suggest strategies to meet their learning needs, and assume an interest in evalua ng their progress towards the achievement of the goals. - 63 - Appendix A: Glossary of Terms (cont’d) Ways of Knowing (Chinn & Kramer, 2008) Empiric knowing Knowing acquired and expressed through theory, scien fic understanding, focus on use of sensory experience. Ethical Knowing Informs moral and ethical comportment, expressed in ethical codes, standards. Personal knowing One’s learning and knowing through life experiences, values, beliefs, history; becoming self-aware. Integrated in prac ce as therapeu c use of self. Aesthe c knowing Relates to the percep on of deep meanings of a situa on, bringing into one’s knowing inner crea ve resources; is expressed through ac ons, narra ve, interac ons; can be formally expressed through art forms, brings forward transforma on of art of prac ce. Emancipatory knowing Process of knowing that makes social and structural change possible; ability to consider fairness, recognize barriers to fairness and social jus ce. It involves considering complexity of sociological and poli cal context, intent is to change lives for the be er. - 64 - Appendix B: Principles of Adult Learning Adults prefer learning situa ons that: Show respect for the individual • • Validate and affirm their knowledge, contribu ons, and growth. Ask for feedback about your prac ce and ideas. Promote posi ve self-esteem • • Plan learning ac vi es that are related and build upon each other with increasing complexity. Help them to become more confident through guided professional prac ce, construc ve mely feedback, recogni on, and reinforcement of learning achieved. Are prac cal and problem centered • • • Discuss and help students to plan for experien al learning. Give examples and summarize to link theory to professional prac ce. Suggest ways which might assist the learner in rela ng new knowledge to experience and prac ce. Capitalize on their experience • • Create opportuni es that use their exis ng knowledge and experience. Plan ac vi es that fit with their level of experience and competency. Integrate new ideas with exis ng knowledge • • • Assist students to recall what they know from prior professional pracce experience and help them to relate past learning to the present situa ons. Explicitly share ideas and ask for input. Ask what they would like to learn within the context of the professional course. Encourage self-direc on and choice • • • Ask what they already know about a topic and what they would like to learn within the context of the course ends-in-view and the learning environment. Build your teaching plans around their learning needs and goals. Assist them in developing their individualized learning plans. - 65 - Appendix C: Examples of Care Scenarios Across the Program Levels Level I Care Scenarios Scenario Title Age/Focus Summary Key Learning “I’m fine, don’t worry about me” Margaret Adams, 75-year-old female Focus: Individual, family Margaret has had a fall, lives alone, does not want to give up independence -Transi on in older adulthood, effect on health -Normal growth and development -Safety in the home -Communica on “I want to quit...I think” John, 35-year-old male Focus: Individual Father, husband, trying to quit smoking, has tried to quit before, wife and children want him to quit Smoking cessa on strategies, barriers, social influences, trends, nursing role “20 weeks already” Valerie and Todd First pregnancy Focus: Individual, family Health first pregnancy, transi on to paren ng, healthy pregnancy, Aboriginal health (Mohawk culture) Preconcep on health, prenatal care, healthy pregnancy, nursing role, role transi on to parents, family theory, cultural care Summary Key Learning Level II Care Scenarios Scenario Title Age/Focus “Not me” Mark, 55-year-old Newly diagnosed male with Type 2 diaFocus: Individual betes Nursing role, interprofessional team, pa ent educa on and diabetes, lifestyle change, adapta on Failing to Succeed Ka e, 18-year-old First-year univerfemale sity student expeFocus: Individual riencing mental health challenges, depression Mental health assessment, role of nurse, ER, suicide screening and assessment, impact on family - 66 - Appendix C: Examples of Care Scenarios Across the Program Levels Level II Care Scenarios (cont’d) Scenario Title Age/Focus Summary Key Learning Dreaming of a Perfect Body Martha Winfrey, 17-year-old female Martha iden fies herself as overweight, wants to be healthier weight Obesity, cardiovascular disease, atherosclerosis, family history, dietary aids, lifestyle change “She’s going home?” Jessie Corman, 12-year-old female Focus: Individual Nursing care and advocacy for 12year-old in hospital for asthma exacerba on Caring for adolescent; asthma assessment and educa on; role of nurse as advocate on health care team; health educaon Summary Key Learning Level III Care Scenarios Scenario Age/Focus “I thought this was going to be a breeze” Terry Fletcher, 68- Terry has surgical year-old male wound that has Focus: Individual become infected; ill, requires isolaon, hospitalizaon Nursing care to support persons experiencing anxiety related to severe illness; assessment; infec on control Trouble in the Playground Julia Hamer, 8year-old female Focus: Individual, family system Julia has an anaphylaxis reac on to nuts at school Clinical reasoning related to child with anaphylaxis, nut allergy; nursing and school policy; advocacy; health educa on; suppor ng parents Broken Silence Meredith Sims, 34- year-old female; husband David Focus: Individual, family Meredith is experiencing partner violence, goes to ER and receives care from expert RN; safety and protec on Cycle of abuse; care of person experiencing spousal abuse; advanced communica on and interviewing; legisla on and nursing prac ce; interprofessional collabora on - 67 - Appendix C: Examples of Care Scenarios Across the Program Notes Level IV Care Scenarios Scenario Title Age/Focus Summary Key Learning Cost of Silence Angela, 22-yearold female Focus: Individual, system Angela, new graduate nurse, experiences bullying from nursing peers, has impact on pa ent care and outcome Conflict management, horizontal violence, communica on, legisla on, workplace culture, reflec on Nurse Heroes Valerie, 23- yearold female Valerie makes medica on error while working short-staffed, unit is experiencing budget limita ons Ethical decisionmaking, resiliency and innova on, moral distress Failure-to-No ce Lauren, 22-yearold female Focus: Individual, system Lauren, a new RN grad, fails to no ce subtle changes in Rosa’s health status, pa ent dies Quality of care; caring and safety; theore cal frameworks; expert clinical reasoning; complexity; transi ons Alley of Escape Pam, 45-year-old female Focus: Individual, RN, client, and system Pam is homeless, lives in alley, taken to ER with GI bleed, leaves; visited by street nurse Nursing and care of marginalized populaons; street nursing; barriers to care; advocacy; health care system Steps to Leadership Wendy, 22-yearold female Focus: Individual, system Wendy makes a delega on error affec ng pa ent safety and care; debriefs with manager; advocates for change at professional prac ce council mee ng Student’s role as a leader; leadership and management; nego a on and delega on;Louzes and PousnerLeadership model - 68 - Appendix C: Examples of Care Scenarios Across the Program Scenario Title Age/Focus Summary Key Learning Strength of a Mother Claude e 34year- old female, son Jean Luc 8year-old male Focus: Individual, family, system Claude e and son are from Hai ; expressed trauma of surviving earthquake; trajectory from Hai to primary health clinic Global policy and health rela ons, public policy, nursing role, advocacy, PTSD - 69 - Appendix D : Professionalism Documents Related to Professional Prac ce Courses Guidelines for Professional Behaviour in the BScN Program All students in the BScN Program are expected to be aware of the 2008 Entry-to-Pracce Na onal Competencies (CNO, 2009). The following competencies are associated with behaviour in a professional nursing program. Professional Responsibility and Accountability • Is accountable and accepts responsibility for ac ons and decisions, including personal safety. • Exercises professional judgment when using agency policies and procedures, or when prac cing in the absence of agency policies and procedures. • Organizes own workload and develops me-management skills to meet responsibili es. • Demonstrates responsibility by comple ng assigned work and and communicates honestly about work completed and not completed. • Uses basic conflict resolu on strategies to transform situa ons of conflict into healthier interpersonal interac ons. • Adheres to the duty to report unsafe prac ce in the context of professional self-regula on. • Protects clients by recognizing and repor ng unsafe prac ces when client or staff safety and well-being are poten ally or actually compromised. Knowledge-based Prac ce • Knows how and where to find evidence to support the provision of safe, competent, and ethical nursing care. Ethical Prac ce • Establishes and maintains appropriate boundaries with clients and other health care team members, including the dis nc on between social and professional rela onships. Service to the Public • Par cipates in and contributes to the development of nursing prac ce and the health care team by: a) Building partnerships with health care team members based on respect for the unique and shared competencies of each team member; - 70 - Appendix D : Professionalism Documents Related to Professional Prac ce Courses (cont’d) b) Recognizing that their values, assump ons and posi onal power affect team interacons and uses this self-awareness to facilitate team interac ons; c) Contribu ng nursing perspec ves on issues being addressed by other health care team members; d) Knowing and suppor ng the full scope of prac ce of various team members; e) Using appropriate channels of communica on; f) Providing and encouraging construc ve feedback among team members; and g) Demonstra ng respect for diversity and viewing differences as an opportunity to learn. The above competencies correspond to CNO (2009) Entry-to-Prac ce Competencies Nos. 2,9,10,12,13,14,31,88, and 105. Excerpted from the Undergraduate Nursing Educa on McMaster University 2012-13 Program Handbook. Hamilton: McMaster University. McMaster Mohawk Conestoga BScN Program Professional Appearance Policy As a McMaster nursing student, it is important to present yourself in a professional manner, par cularly when in a professional prac ce se ng (community or hospital). A professional appearance is important in establishing effec ve working rela onships with pa ents and nursing colleagues. The following uniform policy has been created by students and faculty to address the issue of professional appearance. *Please note that each professional prac ce se ng has its own uniform policies that are also to be followed.* In professional prac ce se ngs (includes hospital and lab) all students must: • McMaster and Mohawk site students must wear a photo ID badge purchased through the School of Nursing. • Conestoga site students must wear a yellow School of Nursing name pin that is to be purchased from Conestoga Bookstore • Maintain hair neat, clean and secure long hair while working with pa ents. • Have hair colour not extreme in colour due to bleaching, dyeing or colouring. • Maintain beards or moustaches neatly trimmed. • Keep jewellery to a minimum, one set of earrings and no facial piercings. • Keep fingernails clean and neatly trimmed. No coloured nail polish. Ar ficial nails are not to be worn. • Remain fragrance free in all professional prac ce and lab se ngs • Cover, if possible, any ta oos - 71 - Appendix D : Professionalism Documents Related to Professional Prac ce Courses (cont’d) • For students who entered the BScN program before 2011, students can select • • • • • scrubs of their choice, appropriate to the professional prac ce se ng. Pant suit or dress scrubs are acceptable OR green scrubs are only allowed in special setngs and are provided by the agency. For students in the Basic, RPN-BScN and Basic Accelerated BScN streams McMaster-Mohawk-Conestoga BScN uniform, mandatory blue uniforms with the BScN Program crest are required. The uniform is to be worn in the lab se ngs in all years of the program and in professional prac ce se ngs in levels 2, 3 and 4 of the program. Wear shoes that are white or predominantly white in colour, neat and clean. Wear white coloured nylons or socks. Change into uniform upon arrival to the professional prac ce se ng when change rooms are available. In community se ngs students must NOT: • Wear bib overalls, leggings, hip hugger and similar casual style pants. • Wear shorts except in specifically approved situa ons. • Wear athle c fleece sweatshirts or sweatpants or yoga type pants • Wear excessively ght, revealing or baggy clothing. Bare midriffs and cleavage are unacceptable. • Wear skirts and dresses that are shorter than knee length. Backless, spaghe strap and sun dresses are unacceptable • Wear clothing with large logos, slogans or sayings. • Wear jeans, ‘jean-cut’ or ‘jean-style’ pants in any fabric except in specifically approved situa ons. Adapted from: Salem Hospital Regional Health Services. (2004). E que e of the Job Shadow Retrieved April 8, 2005, from h p://www.salemhospital.org/jobs/cxpETIQUETTE.htm Approved by: Undergraduate Nursing Educa on Commi ee (UNEC), June 1, 2012 BScN Opera ons, May 7, 2012 MUNSS Execu ve, May 4, 2012 - 72 - Appendix E: Nine Tips for Giving Feedback Feedback can provide valuable learning opportuni es, making us more aware of what we do, how we do it, and the effects of our behaviours and ac ons. By increasing our ability to change and modify our behaviours, we can become more effec ve in our interac ons with others. The following is a brief outline of some important considera ons when giving feedback. Focus your feedback on… • Behaviour rather than the person Focusing on behaviour implies that the behaviour is related to a specific situa on and that the behaviour can be changed. It is less threatening to hear comments about one’s behaviours than one’s personal traits. • Observa ons rather than inferences Observa ons refer to the facts – the “what, when, where and how” of a person’s behaviour. In contrast, the “why” of the behaviour can only be inferred. Inferences come from interpreta ons that we form and conclusions that we draw. O en, inferences contaminate our observa ons, thus clouding feedback. • Descrip on rather than judgment A descrip on represents neutral (as far as possible) repor ng, whereas a judgment arises from a personal frame of reference or values. • Descrip ons of behaviour which are “more or less” rather than “either-or” The “more or less” terminology implies a con nuum on which par cipa on as being on a con nuum. In that way, par cipa on can be described in a range varying from “low” to “high” par cipa on. Thus, the terminology is as objec ve and meaningful as possible. • Behaviour related to a specific situa on in the “here and now” We increase our understanding of behaviour by rela ng the behaviour to me and place. Feedback is generally meaningful if given as soon as appropriate a er the observa on or reac on occurs. By doing this, the feedback is likely to be concrete and rela vely free of me-lapse distor ons. - 73 - Appendix E; cont’d Appropriate ming and loca on Because feedback can involve strong emo onal reac ons, be sensi ve to the me and place. Excellent feedback presented in an inappropriate me or place can do more harm than good. Feedback that is perceived as humilia ng is never effec ve. • Sharing ideas, informa on and alterna ves Rather than giving advice, share ideas and informa on and explore a variety of alterna ves. The recipient of the feedback is free to make personal decisions about thoughts, ideas, events and future ac ons. • The value of the feedback that it can have for the recipient. Remember, feedback is a gi . Help and feedback need to be given as an offer, not as an imposi on. Focus on the value it has for the person receiving the feedback, not the person giving the feedback. • The amount of feedback that the receiver can use. When we give more feedback than the person receiving it can effec vely manage, it reduces the possibility that the feedback will be used. Focus on quality, not quan ty. Giving feedback requires understanding, skill, courage, and above all, respect for others. Adapted from: Lehner, G.F. (1975). Aids for giving and receiving feedback. San Diego: CA: University Associates. - 74 - Appendix F : Preceptor Version: Level IV Professional Prac ce Evalua on Tool A Descrip on of the Level IV Professional Prac ce Evalua on Tool and the Evalua on Process As a part of ongoing feedback, a role-specific Level IV Professional Prac ce Evalua on Tool is completed by the student and preceptor at mid-term (Week 6-7), therea er, the triad members discuss the tutor evalua ons at a student-preceptor-faculty tutor mee ng. At the final evaluaon (summa ve), the Tool is completed during Week 11-12, and again, the preceptorship triad meet to discuss the evalua ons. There are three versions of the Tool that are each tailored to the preceptorship triad roles: student, preceptor, and faculty tutor. In the purposes of the Handbook, the preceptor version is discussed. The Level IV Professional Prac ce Evalua on Tool reflects the Level IV themes and concepts that are relevant to the professional prac ce courses. Under each of the themes, related key characteris cs are listed. For example, under the theme Personhood and Caring, one of the key characteris cs is Person-centred Care. For each key characteris c, a number of statements describe a “picture” of a student’s expected level of performance. (See the example that follows). A er making a comparison between the statements outlined for the key characteris c, the preceptor selects one of the evalua on scale descriptors (UNSATISFACTORY, NEEDS IMPROVEMENT, SATISFACTORY, EXEMPLARY) that best represents the student’s performance to date. In the case where there has been no opportunity for the student to demonstrate awareness, knowledge, and/or skill or the preceptor has not experienced the key characteris c with the student, the key characteris c would be checked off as “N/A”. Please note that if the selected scale descriptor is UNSATISFACTORY or NEEDS IMPROVEMENT, comments and examples are to be made. Following the key characteris cs, there is a sec on for comments for factors that may need to be considered in making a final decision about progress, for example, unexpected occurrences or absences. This is followed by a sec on for the summary of student strengths and weaknesses (which students find very helpful). At the end of the discussion, the preceptor provides a recommenda on of UNSATISFACTORY/ SATISFACTORY. The tutor and student each provide a self-assessment of the grading PROGRESSING TOWARDS ENDS-IN-VIEW or FAILING at midterm, and a PASS/FAIL at the final evalua on. Taking both the SATSIFACTORY/UNSATISFACTORY preceptor recommenda on and the student’s self-assessed grade into account, and considering the faculty tutor’s assessment, the tutor makes the final decision about the grade at midterm, and assigns a PROGRESSING TOWARDS MEETING THE COURSE ENDS-IN-VIEW or FAILING and at the final evalua on, a PASS/FAIL. In the case of unsa sfactory ra ngs on key characteris cs or an overall FAILING/FAIL grade, the faculty tutor will work with you and the student to nego ate remedia on and will document the plan and progress. Please note: Ini ally it may take more me to complete this Tool; however, a er using it once or so, it will become easier to use. Faculty tutors in Levels I-III have found that using this form is helpful in providing specific feedback to students and guiding their future learning opportuni es. - 75 - Appendix F : Preceptor Version: Level IV Professional Prac ce Evalua on Tool (cont’d) U Unsa sfactory • • • • • NI Needs Improvement • • • • • • S Sa sfactory • • • E Exemplary • • • N/A Not Applicable • Deficient in awareness, knowledge, and/or skill [for key characteris cs] Displays poor mo va on for learning Lacks accountability for ac ons Places pa ents at risk Needs significant further learning, supervision & student effort to achieve an acceptable standard Shows some evidence of awareness, knowledge, and/or skill [for key characteris cs] Displays limited mo va on for learning Some accountability for ac ons May have had minor instances of irresponsibility Performance is inconsistent Is likely to improve to an acceptable standard with some further learning, supervision & student effort Consistently demonstrates awareness, knowledge, and/ or skill [for key characteris cs] Accountable for ac ons Performs consistenly at an acceptable standard Consistently exceeds expecta ons of awareness, knowledge, and/or skill [for key characteris cs] Consistently accountable for ac ons Performs consistently above an acceptable standard, at an advanced level Has not had an opportunity to demonstrate awareness, knowledge, and/or skill or the preceptor has not experienced this key characteris c with the student - 76 - Appendix F : Preceptor Version: Level IV Professional Prac ce Evalua on Tool (cont’d) An Example of a Key Characteris c and the Descriptors of the Evalua on Scale for Use with the Key Characteris cs Theme: Personhood and Caring Key Characteris c:Person-centred Care • Views the pa ent in a holis c manner, seeing the pa ent as a person with needs, not a disorder or disease that needs to be treated • Includes the pa ent (and family/friends, where appropriate) as members of the health team • Individualizes care plan based on clinical judgement, pa ent’s values, beliefs, and preferences, including those of the family, where appropriate • Demonstrates mely responsiveness to pa ent needs and care •Check one (√ ): Unsa sfactory( ) * Needs Improvement ( )* Sa sfactory( X) Exemplary ( ) NA ( ) *Comments and Examples: - Did a good job in individualizing the plan of care for the pa ent with Type I diabetes. Con nue to improve by doing this more consistently throughout the remainder of the term. - 77 - Appendix G: Evalua on of Clinical Preceptor Performance Evalua on of preceptor performance provides valuable informa on for ongoing professional development. When completed, this evalua on should be given directly to the preceptor. Preceptors are rated on the following scale for each expecta on listed. Students have an opportunity to add comments to each item. 1 2 3 4 5 Poor 6 7 Excellent For each student, the preceptor: 1. Discussed course expecta ons for the term with the student 2. Helped to plan realis cally to meet learning objec ves 3. Objec vely assisted the student to iden fy strengths and limita ons 4. Provided posi ve reinforcement 5. Provided construc ve cri cism 6. Sensi vely responded to the student’s learning needs 7. Displayed empathy and concern for student 8. Demonstrated enthusiasm toward teaching/learning tasks 9. Accepted the approach to learning within the course expecta ons 10. Effec vely assisted the student to improve communica on skills 11. Objec vely evaluated student performance based on course criteria 12. Effec vely facilitated the student’s cri cal thinking 13. Effec vely facilitated the student’s problem-solving 14. Demonstrated appropriate applica on of knowledge Students also provide an overall ra ng of the preceptor’s performance and list both strengths and areas for improvement. - 78 - Suppor ng the Student in Difficulty in A Professional Prac ce Course, A Guide for Students, Preceptors, and Tutors Appendix H: *Note: The preceptor and tutor receive a student’s signed learning plan, as revised. Any difficul es not covered in the learning plan must be outlined in a le er wri en by the tutor detailing the required remedia on to the student. A copy of the le er is given to the preceptor. - 79 - Notes - 80 - McMaster Mohawk Conestoga BScN Preceptorship Workshops 2012-13 About Our BScN Preceportship Program Logo Introductory Workshop Learn about the fundamentals of BScN nursing preceptorship, emphasizing the roles & expectations Introductory Preceptorship of preceptors, students, & tutors. Review essential Workshop components of the BScN curriculum renewal with a focus on practice. Advanced Workshops Try out specific skills & techniques that will enhance your clinical teaching effectiveness as a preceptor. Learn about topics like questioning, clinical Clinical Teaching Strategies simulation, role playing, & the relationship between FULL DAY supervision & student autonomy. Preceptors can use a coaching role to guide students Coaching for Preceptors: in discovering their strengths and achieving their Coaching Students to Discover professional goals. Learn about the possibilities for their Potential integrating coaching within the preceptor/preceptee FULL DAY relationship. Effective collaboration & teamwork have been linked to positive patient outcomes. Help increase Collaboration & Teamwork your student’s practical knowledge & skills for use in intra & inter-professional collaboration, including the patient & family. Effective communication techniques for teamwork are included. Focus on diversity in clinical learning encounters between BSN students & preceptors. Learn about responsiveness-to-diversity & the creation of inclusive & rich learning environments. Discuss Diversity and Learning diversity issues, like abilities (physical, developmental, emotional, cognitive), age cohorts & inter-generational relationships, gender, religion, language & ethic background. Review important principles & tips about giving Effective Feedback & Evaluation effective feedback both on an ongoing basis & in summary situations. Add practical teaching & evaluation strategies/techniques to your repertoire. Conflict is an everyday occurrence in health care Managing & Harnessing Conflict environments. Help students to recognize, manage in Health Care & harness conflict. Help students to learn to use FULL DAY creative & supportive strategies for successful conflict management. Understand the principles of student-centred learning in our BScN curriculum, including selfStudent-Centred Learning directed learning & problem-based learning. Use of learning plans in professional practice courses is featured. Critique several learning plans. Focus on the key role that you play in teaching & role modelling professional behaviours. Learn about Teaching Professional Behaviours ways to assess, model, teach positive professional behaviours that are so critical in today’s health care arena. For further information about the schedule of our upcoming Preceptor Workshops, Contact Betty McCarthy, Secretary to the Preceptorship Program at: bmccarth@mcmaster.ca or via 905 525-9140 x 22405. ©2012, McMaster University. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means without prior written permission from McMaster University. The three interrelated components of the circle above represent the collaboration within the preceptorship triad. Together, the nursing student, preceptor, and faculty tutor form a unique and cohesive partnership. The triad’s principal goal is to assist the learner in making the transition from that of a nursing student to a professional nurse. The component shapes and configuration illustrate the dynamic nature of the partnership. At once, the three members are both teachers and learners. In this reciprocal relationship, the growth of each member and contribution to the professional expectation of life-long learning are facilitated. Making and sustaining this pivotal commitment influences the next generation of professional nurses; and it enriches each triad member at a personal and professional level. Shaping the profession, one nurse at a timeTM. Printed by Allegra Print & Imaging, Hamilton, ON www.allegrahamilton.ca