Meter Handbook
112
METRIX Meter Reading Guide 1.0
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Your Notes
2
METRIX Meter Reading Guide 1.0
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Your Notes
110
Contents
ABB Meters
Pages 5 to 12
ACTARIS Meters
Page 13
AMPY Meters
Pages 15 to 20
EDMI Meters
Pages 21 to 25
ELSTER Meters
Pages 27 to 31
EMAIL Meters
Pages 33 to 35
ENERMET Meters
Pages 37 to 43
ENGLISH ELECTRIC Meters
Pages 45 to 47
FERRANTI Meters
Pages 49 to 53
GAS Meters
Pages 55 to 60
GEC Meters
Pages 61 to 62
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ISKRA Meters
Pages 63 to 73
LANDIS & GYR Meters
Pages 75 to 84
METEC Meters
Page
85
SANGAMO Meters
Page
87
SCHLUMBERGER Meters
Pages 89 to 90
SIEMENS Meters
Pages 91 to 94
TOTAL METERING Meters
Page
95
ZELLWEGER Meters
Page
97
WATER Meters
Pages 99 to 101
Hints & Background Info
Pages 102 to105
Types of Meters
Pages 102 to103
Eliminating Errors
Pages 104 to105
Which Digit is it?
Page 106
NGC Two Meter Numbers
Page 107
4
Your Notes
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ABB
ABB
Your Notes
C11B3T
5
Dial Meter
Reading: 51417
Meter Number
Location
ABB
C11B3A
5 Dial Meter
Don’t Read the last
digit.
Reading: 35514
Meter Number
Location
108
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METERS
Don’t Read the last
digit.
ABB
PM3HBHJK (Multi Rate)
6 Dial Meter
Read All Digits
Reading:
On LCD Display
Two Meter Numbers on NGC Meters
Please be aware some NGC meters (UNL Network) have
more than one number on them.
You will notice a sticker that will says:
Button to scroll thru
Button to reset
Meter Number . This is the meter number
NOT
Meter Number
Location
The number that is printed on the meter above the bar
code.
Reading Instructions
The readings that appear on the display may vary from site to
site. This depends not only on what rate they have been
programmed to monitor which would be up to 10 rates or a
combination (1 rate, 2 rate, 4 rate, 8 rate etc) but also when
they were programmed / installed, as these programs are
continually under review.
They can take into account times of the day and or week.
Summer and winter rates can also be included. Using these
meters offers customers more variety.
Multi Rate meters should have a seal in place. This prevents
accidental resetting of the Kva and wrong readings being
displayed. If you come to a meter that is not sealed, please
take the reading and then RESEAL it!
Continue over page…..
6
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Which Digit is the Right One?
PM3HBHJK (Multi Rate) Continued
ABB
How to Display Reading
You are going to come across mechanical meters that have
not completed their “cycle” and you see two numbers
showing in the display (as shown below).
We keep it nice and simple.
You enter the digit you see the most of.
Example:
Enter 8 as your reading digit
In the case where the digits are smack bang in the middle
of each other (as shown below):
Step
Action
1
Press and release the top blue button to step you
through the different displays.
2
You don’t need to press the bottom blue button at this
stage as this is used to reset the KVA reading.
Display
Description
88.88.8.8.8
Test Pattern
21-08
Date
11:34
Time
1
kWH used for Summer Day Week
2
kWH used for Summer Night Week
3
kWH used for Summer Day Weekend
4
kWH used for Summer Night Weekend
5
kWH used for Winter Day Week
6
kWH used for Winter Night Week
7
kWH used for Winter Day Weekend
8
kWH used for Winter Night Weekend
CUM (total) kWH Total used. This is also known as the 9th register
and may not always be displayed
Again nice and simple – take the lower value digit.
Example:
Enter 8 as your reading digit
106
KVA
Maximum used during the reading period (max
demand). If requested to read RESETTING and
SEALING MUST occur.
Test
Meter multiplier (e.g. 0060 = 60)
METRIX Meter Reading Guide 1.0
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PM3HBHJK (Multi Rate) Continued
ABB
During the summer months, the winter
registers will not be recording use.
During the winter months, the summer
registers will not be recording use.
The rates switch over automatically to
adjust to Daylight Saving times.
Which Reading Do You Record
If you are asked to capture ONE reading but ……...
If
Then
All registers are showing
Read CUM (not rate 1)
Only Rate 1 is showing
This is your reading
Resetting KVA or MDI (Maximum Demand Indicator)
The effect of this is to 'reset' the Maximum Demand to zero
and place this months / previous MD reading into 'Util'.
Step Action
1
Cut the seal on the Resetting Button. Important to use
snips to cut the seal. Do not try to break the seal as these will result in the meter button being damaged.
2
Hold down the top button.
3
While the top button is depressed hold the bottom button
down (for a approx 2 seconds).
“Top, bottom, fingers off” this is a good saying to use
4
The word “reset” will appear on the display. This needs
to stay visible for some time (longer than 30 seconds)
If you see the word “reset” flash up then disappear very
quickly – you have not reset the meter correct.
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Eliminate Errors
ABB
As you can image it is extremely important that the reading
you captured is accurately recorded your reading.
Attention to detail is extremely important!
What Can We Do To Eliminate Errors?
It’s quite simple really.
1.
CHECK the METER NUMBER and NUMBER OF DIALS
on EVERY METER matches your handheld of specials
information before recording a reading.
2.
ALWAYS DOUBLE CHECK the reading you recorded
matches what is on the meter, BEFORE you press
enter on the handheld or leave the site.
If it does not match start the process again.
3.
Slow down when recording the readings. Pay
attention to what you are doing to ensure you do not
transpose numbers.
4.
DON’T GUESS! If you come across a meter that you
are unsure of, phone and ask how to read it.
5.
TALK YOURSELF THROUGH the steps of reading clock
meters. Slow down. Look at the direction of the pointer – has the pointer gone Past the Zero and completed a cycle?
104
PM3HBHJK (Multi Rate) Continued
The 'Util' Mode
Not normally a Meter-Reader Operation
This is accessed by depressing the bottom button. To give
you a bit of background this function gives access to
whatever "Util” has been programmed to provide (may vary
widely from meter to meter) however the common
readings would be . . .
All readings from the previous 'reset' period i.e.

KWh

KVA (MD), p

Plus possibly various others including selfdiagnostic Word, MD date and time, etc, etc.
If left 'untouched', the meter will remain in this mode for
approx 30 seconds before self-resetting to its normal
mode.
If you accidentally push the bottom button and the “Util”
shows on the display Do not panic!
Don’t touch any of the buttons until the “UTIL” disappears
from the display in approx 30 seconds.
Continue over page…..
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ABB
PM3HBHJK (Multi Rate) Continued
What Do You Need to Be Looking Out For?
Keep an eye out for any Revenue Risk or $$’s lost.
VERY IMPORTANT!!! Please look out for abnormalities on the
display such as . . ...
Phase Failure:
Applicable to CT and Whole Current Meters (indicates if a
potential fuse has blown / removed on the CT meter or that
the potential link may have been tampered with on the whole
current):
Phase Failure is ONLY indicated when the PPM is displaying
the time of day.
Three horizontal segments shown at the end of the time
display are used to indicate phases .
You should NOT SEE any any marks / segments after the
time , if you do please notify the office.
Reverse Power
If one of the current inputs into the meter has been incorrectly
wired then on the same 'time-of-day' display as above there
will be an "r" displayed (as per the above example).
You should NOT SEE any any marks / segments after the
time , if you do please notify the office.
Phase Failure Indicator
Reverse Power
Indicator
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Types of Meters
PM3HBHJK (Multi Rate) Continued
ABB
Self-Diagnostics
There are a large number of different makes and models
of meter available and in use. We will take a look at the
most common meters you will see. These meters will fall
into one of the 4 Meter Types listed below.
New technology is constantly being developed and made
available.
If the display is showing ERROR # then please notify office.
Take Note of Date and Time
You need to ensure that the date and time is correct on
these meters, if you notice that either is not correct then
please make a comment on your Reading Sheet, informing
the office of what you found.
Clock Meter
** You only need to report time differences on meters
programmed with 8 or more readings.
This meter has a disk that spins which
is attached via a rod to a wheel mechanism.
There is a buffer of 10 minutes so anything under this we
don't need to know about.
You will need to indicate what the meter problem was in
Example:
“Mtr time 15 minutes out’
Mechanical Meter
This has a disk that spins which is
attached via a rod to the digit tumbler.
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ABB
M4F5
Water Meters
5 Dial Meter
Meter Number Location
Don’t Read the last
digit.
Reading: 22307
Meter Number
Location
ABB
J11B2A
5 Dial Meter
Don’t Read the last
digit
Reading: 00001
Meter Number
Location
12
5 Dial Meter
Don’t read the last 3 digit in red
Reading: 01055
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ACTARIS
SMO / ACE1000
6 Dial Meter
5
Don’t read the last digit in red
Don’t Read the
last digit
Reading: 000410
Dial Meter
ACTARIS
Water Meters
Reading: 00000
ACTARIS
(Ex Schlumberger)
METERS
Meter Number
Location
MC310H-R1-A
6
Dial Meter
Read all Digits
Reading: 000010
Meter Number
Location
Meter Number Location
100
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A water meter is a device used to measure the volume of
water usage
5 Dial Meter
METERS
There are several types of water meters in common use.
Selection is based on different flow measurement
methods, the type of end user, the required flow rates .
WATER
Water Meters
Read all the Digits
Reading: 00035
Meter Number Location
14
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AMPY
5219B-R continued (close up of display)
ADDITIONAL REQUIREMENTS
Phase Indicators 1,2 and 3 should all be seen.
Please report if you do not see all of these indicators.
Phase Indicators
Tells us the rate
being displayed
(e.g. TOT KWH)
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READING: Always read the KWH TOT
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EM-1200
(Prepay Meter)
ZELLWEGER
H2120
Button to scroll
through registers
Reading
ZELLWEDGER
AMPY
Register Identifi-
Readers will NOT be required to read this meter.
Customers control there electricity costs by paying as they
go by purchasing credit via a top up card.
What If
You get to a site and find it has one of these meters AND the
meter number is different than requested in the handheld?
1. Enter No Read Code: PM
Additional Reference
The two types of AMPY Prepay
meter setups are shown for
your reference. AMPY meters
will have a “connector device” attached to the meter.
16
Sequence Displayed
88888888
This is the Test Pattern DON’T READ IT
Register 0
This is the TOTAL of Rates 1 & 2 DON’T READ IT
Register 1
This is Rate 1 and is the first reading you will
record.
Register 2
This is Rate 2 and is the Second reading you
will record.
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METERS
Meter Number Location
AMPY
EM 1200 continued - components
The Meter itself
(Located in the meter
box)
The Communication
Interface
There are currently two
different interfaces being
used. They will be located
in the meter box, there
will also be a black aerial.
The In house display provides the details on the available
credit.
The display will show colours depending on the credit status.
Green:
Over $8 in credit
Purple: Credit is below $8 you should top up your card
Orange: Credit is below $5, display will start to beep
Red:
You have run out of credit You are at risk of
disconnection. Need to top up before 10:45am
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5196B
TOTAL METERING (TML)
EM1100-4
5 Dial Meter
Read All Digits.
(No hidden zeros)
This is a
SIX DIAL METER
Reading: 03016
Read everything
BEFORE the
decimal point.
Meter Number
Location
5077G
5 Dial Meter
Read All Digits.
(No hidden zeros)
Reading: 00084
Meter Number
Location
THE FIRST DIGIT WILL BE HIDDEN.
You will only see 5 dials before the decimal point. This is
normal.
(It will show once the meter has clocked itself, then the
hidden zero will become a 1 and will be seen on the
display).
Don’t change the number of dials to 5! The handheld
requires SIX DIGITS
If you find a meter that say 5 dials in the handheld
CHANGE IT TO 6 DIALS
VERY IMPORTANT:
Don’t read past the decimal Point.
If you are unsure phone for help!
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METERS
AMPY
TOTAL METERING
AMPY
SIEMENS
F4K-100-2
Meter Number
Location
6 Dial, 2 Rate Meter
Read all the digits.
Low Reading:
Normal Reading:
136768
240832
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S4S
EDMI
MK 7C
Select Display
Button
Button to scroll
thru registers
Meter Number
Location
8 Dial Meter
LEADING ZERO’S
are not hidden.
Reading Displayed
on LCD
If the screen is blank
press the Select
button to activate the
battery.
There are only two
displays on this
meter.
 Test Pattern
 KWH Reading
Meter Number Location
7 Dial Meter
Programmable Multi Rate Meter. Readings will be displayed
on the LCD.
1.
Press the select button to scroll to the KWH display
Reading:00000843
To read this meter you need to use the bottom black button.
Press and release, this will step you through the different
displays
You don’t need to press the top black button as this is used
to reset the KVA reading.
This button should be sealed. Don’t cut the seal until you
have recorded your readings.
92
METERS
Button used to
Reset KVA reading
EDMI
SIEMENS
Display Set:
Set A: Meter Reader Info
Set B: Technician Info
Please ensure you are in Reader Mode.
If you hold the select button down too long you will activate
the Technician Mode.
To return to Reader Mode hold the select button down again.
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ATLAS 2000-1010 & MK10A
SIEMENS
S2AS
Reset Button
6 or 5 Dial Meter
Meter Number
Location
8 Dial Meter
LEADING ZERO’S are
displayed, but not on
the KVA
Press the display button to scroll thru the meter
Test Pattern
Date
Time
Rates 1 to 8
Total KWH
KVA
88888888 (Start Point)
Check Date & Display Set
(Set A should be displayed)
Check Time and Check Alarm Indicators
Read as requested
Read if requested, should always be displayed
Read & reset if requested should always be
displayed. Will be 4 digits.
22
Meter Number Location
Display shows 5 Dial
with no decimal point.
Display shows 5 Dial
with a decimal point.
Please note the decimal
point is very small.
Reading: 01031
Reading: 19710
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METERS
This meter can be programmed to show either:

5 Digits with no
decimal point.

5 Digits and a decimal
point.

6 Digits with no
decimal point
Display Select
Button
SIEMENS
EDMI
SCHLUMBERGER
C114KX6RD
EDMI
ATLAS 2000-1010 & MK10A
reading instructions
6 Dial Meter
Read all the digits.
SYMBOL DEFINITIONS
Phase Indicators shows at the top of the
display – MUST see all 3
Low Battery Indicator will
appear on all screens if
battery is low
Reading: 015326
Date
Time
Rates
Total KWH
KVA
Note
If the screen is blank press the Display button to activate
the battery.
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ATLAS 2000-1010 & MK10A
continued...
SCHLUMBERGER
M2XL4
Display Modes
SET A = Readers
SET B = Technicians
This is indicated on the left hand side of LCD display and
will appear on every screen.
Meter should always be in SET A.
If SET B is displayed you will need to hold down the Display
Button for approx 3 seconds then the meter will revert to
SET A mode.
Don’t Read the last
digit.
Reading: 82235
Meter Number
Location
SCHLUMBERGER
M2XL4V3
5 Dial Meter
PLEASE NOTE:
Kva is 4 digits and will not show any leading zeros.
Don’t Read the last digit.
Resetting the KVA
1.
Cut the seal, do not break as it will damage the
mechanism.
2.
Depress the Reset Button and holding for 3 seconds.
3.
RESET will appear on the screen briefly then the
reading will reset to zero. Please note once you have
reset the meter locks preventing you from resetting
again for 10 mins.
24
METERS
Rates Available
1 Rate:
You will only see the Total Register which you read
2 Rates: You will see Rates 1, 2, Total & Kva. Only read
Rates 1 & 2
4 Rates: You will see Rates 1, 2, 3, 4, Total & Kva.
Don’t read Total or KVA
8 Rates: You will see all Rates, Total & KVA.
Maybe requested to read the Total & KVA
5 Dial Meter
SCHLUMBERGER
EDMI
Reading: 00198
Meter Number Location
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EDMI
ATLAS 2000-1010 & MK10A continued
►
Alarm Indicator Actions
These are shown using the symbol
which will show in
the display above the numbers:
9, 10, 11 or 12 (depending on what the fault is).
Faults can be viewed on all displays. There are also the
Battery Low and Phase Indicator warnings to report on as
well.
Action Required:
On noticing this Alarm Indication you need to report your
findings.
Enter a comment against the meter telling us which fault
has been triggered.
Example:
FAULT INDICATOR 10
88
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S200.31
5 Dial Meter
Don’t read the last
digit in red.
SANGAMO
SANGAMO
Reading: 49350
SANGAMO
METERS
Meter Number
Location
S323-2
6 Dial, 2 Rate Meter
Don’t read the last
digit in red.
L Reading:001349
N Reading: 096165
Meter Number Location
26
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REX
(Smart Meter)
6 Dial Meter
(No hidden zero’s)
METERS
Meter Number
Location
ELSTER
ELSTER
During the trial of Smart Meters readers will be the meter
and Metrix Technology will use these meters to test
communications.
There are two display modes
First Display Mode:
Stand Alone Mode - Meter Cycles 4 Displays
Second Display Mode:
Network Mode - Meter Cycles 3 Displays
Continue over page……...
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REX
Smart Meter continued …..
METEC
METEC
ELSTER
DDS71
First Display Mode:
Stand Alone Mode - Meter Cycles 4 Displays
6 Dial Meter
Read all digits
Meter Number
Location
METEC
METERS
Reading: 000002
DVS3110.11-M1
6 Dial Meter
1. Test Display (Ignore)
Read all digits
2. KWH Reading
THIS IS WHAT WE READ
Reading: 006155
3. Rate A ( Ignore)
4. Rate C ( Ignore)
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LANDIS & GYR
DFS-ZMB120er53
6 Dial Meter
Read All Digits.
ELSTER
REX
Smart Meter continued
Second Display Mode:
Network Mode - Meter Cycles 3 Displays
Reading: 471912
Meter Number
Location
LANDIS & GYR
DFS ZCB121er53
6 Dial Meter
1. Test Display (Ignore)
Read All Digits.
2. KWH Reading
THIS IS WHAT WE READ
Reading: 076119
3. Network Registration Code (Ignore)
“What If”
Handheld wants 2 reading?
Meter Number
Location
84
These meters have only been used on properties with
single rates. This means it has been incorrectly enter
into the system.
Action:
Enter the first reading then for second reading enter a No
Read Code OR & Enter a Comment.
“SMART MTR ONLY 1 READ”
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ELSTER
gRex
(Smart Meter)
LANDIS & GYR E350 - U3300 (Prog ID 0013300)
Meter Number
Location
One Display Mode only- Meter Cycles up to 9 Displays
6 Dial Meter
Don’t Read the last
digit.
Reading: 123456
LEADING ZERO’S
are not hidden.
Program ID No.
Location
Alternate Display
Select Button (1)
1. Test Display (Ignore)
2 . Meter firmware (Ignore)
Press button (1) to scroll to the first KWh display
(screen ID Number 01)
Display Sets:
Main: Meter Reader Info
Alt 1: Technician Info
Alt 2: Technician Info
3. Radio firmware (Ignore)
4. Error codes (Ignore)
5. Fault codes (Ignore)
6. KWH Reading
THIS IS WHAT WE READ
7. Comm’s code (Ignore)
30
Screen ID no. 01 = Total DO NOT READ!
Screen ID no. 02 = Register 1
Screen ID no. 03 = Register 2
Screen ID no. 04 = Register 3
Please ensure you are in Reader Mode. If you hold the select button down too long you will activate Technician Modes. To return to
Reader Mode hold the Alternate Display Select button (1) down.
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LANDIS & GYR E350 - U3300 (Prog ID 0023300)
Meter Number
Location
ELSTER
A1800
(Smart Meter)
First Display Mode: Meter Cycles up to 5 Displays
6 Dial Meter
Alternate Display
Select Button (1)
Don’t Read the last
digit.
8 Dial Meter
Reading: 123456
Reading: 8682
LEADING ZERO’S
are not hidden.
LEADING ZERO’S
are not hidden.
Meter Number
Location
Program ID No.
Location
Alternate Display
Select Button (1)
Press button () to scroll to the KWh display
Look for KWH
Display Sets:
Press button (1) to scroll to the KWh display
(screen ID Number 01)
Display Sets:
Main: Meter Reader Info
Alt 1: Technician Info
Alt 2: Technician Info
Screen ID no. 01 = Register 1
Screen ID no. 02 = kW DO NOT READ!
Please ensure you are in Reader Mode. If you hold the select button down too long you will activate Technician Modes. To return to
Reader Mode hold the Alternate Display Select button (1) down.
82
Main: Meter Reader Info
Alt 1: Technician Info
Power Up: Technician Info
Max Dmd Screen = Maximum Demand in kW
DO NOT READ unless requested
Please ensure you are in Reader Mode.
If you hold the  button down too long you will activate the
Technician Modes. To return to Reader Mode hold the
Alternate Display Select button () down again.
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LANDIS & GYR
E350 - U1225 (2 Element)
Meter Number
Location
6 Dial Meter
Don’t Read the last
digit.
Reading: 123456
LEADING ZERO’S
are not hidden.
Alternate Display
Select Button (1)
Press button (1) to scroll to the KWh displays
(screen ID 01 and 02)
Display Sets:
Main: Meter Reader Info
Alt 1: Technician Info
Alt 2: Technician Info
Screen ID no. 01 = Register 1
Screen ID no. 02 = Register 2
Please ensure you are in Reader Mode.
If you hold the select button down too long you will activate
the Technician Modes. To return to Reader Mode hold the
Alternate Display Select button (1) down again.
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E350 - U1210
EMAIL
A-11
Meter Number
Location
6 Dial, 2 Rate Meter
LCD Displays Reading
Automatically Scroll s .
Don’t Read the last
digit.
3 Readings Displayed,
only record Rate 1 & 2.
Do not record the Total.
Reading: 123456
Display Sequence:
Test Pattern 888888
Alternate Display
Select Button (1)
0
1
Meter Number
Location
LEADING ZERO’S
are not hidden.
2
EMAIL
(Total Reading)
(Rate 1)
(Rate 2)
METERS
6 Dial Meter
EMAIL
LANDIS & GYR
A-11P
6 Dial, 2 Rate Meter
Press button (1) to scroll to the KWh display
(screen ID Number)
LCD Displays Reading
Automatically Scroll s .
Display Sets:
3 Readings Displayed,
only record Rate 1 & 2.
Do not record the Total.
Main: Meter Reader Info
Alt 1: Technician Info
Alt 2: Technician Info
Screen ID no. 01 = Register 1
Please ensure you are in Reader Mode.
If you hold the select button down too long you will activate
the Technician Modes. To return to Reader Mode hold the
Alternate Display Select button (1) down again.
80
Display Sequence:
Test Pattern 888888
Meter Number
Location
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0
1
2
(Total Reading)
(Rate 1)
(Rate 2)
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EMAIL
M3 (Round)
LANDIS & GYR
ZMD120A Ser53 RMR
5 Dial Meter
Read All Digits.
Reading: 30390
Meter Number
Location
EMAIL
M3 (Square)
5 Dial Meter
Read All Digits.
Reading: 00060
Meter Number
Location
34
7 digit register on the meter
6 digits displayed on the meter
reader's handheld unit.
First digit should be blanked off.
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LANDIS & GYR
CM143xr9.21f6
EMAIL
P1 / 2W
5 Dial Meter
5 Dial Meter
Don’t Read the last
digit.
Default factory
register is set for 5
whole units and no
decimal. Register can
be re-programmed to
5 whole plus
2 decimal places.
Reading: 17950
Meter Number
Location
LANDIS & GYR
Reading:
Meter Number
Location
Shown on LCD
CM143XF6
5 Dial Meter
Don’t Read the last
digit.
Reading: 47842
Meter Number
Location
78
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LANDIS & GYR
ML240XF3
6 Dial Meter
Read All Digits
Reading: 453909
Meter Number
Location
LANDIS & GYR
ML240xf6
6 Dial Meter
Don’t Read the last
digit.
Reading: 071140
Meter Number
Location
36
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YL11
ENERMET
SK310NVXE
5 Dial Meter
6 Dial Meter
Don’t Read the
last digit.
Read All Digits
Reading: 399205
Reading: 00035
Meter Number
Location
LANDIS & GYR
YL11 - (Clock)
Meter Number
Location
ENERMET
SK320NJXE
5 Dial Meter
6 Dial Meter
Read all Clock meters
Don’t Read the last
digit.
Reading: 255761
Reading: 00008
Meter Number
Location
Meter Number
Location
76
ENERMET METERS
LANDIS & GYR
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TY120EP
LANDIS & GYR
YL5
6 Dial 2 Rate Meter
6 Dial Meter
Read all Digits
Read All Digits
000066
Rate 2 : 000066
Rate 1:
Reading: 124781
Meter Number
Location
Meter Number
Location
PQ405NJXEF
LANDIS & GYR
YL121
Dial Meter
6 Dial Meter
Read All Digits
Reading:
Shown on LCD
Reading: 102647
Meter Number
Location
38
METERS
ENERMET
LANDIS & GYR
ENERMET
Meter Number
Location
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ENERMET
K420iNsc
6 Dial Meter
Read all Digits
Reading: 004327
Meter Number
Location
ENERMET
K420iNNsc
6 Dial Meter
Read all Digits
Reading: 000002
Meter Number
Location
74
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ENERMET
K420iNVS
5 Dial Meter
Don’t Read the last
digit.
Reading: 07792
Meter Number
Location
ENERMET
5077G RMR
Meter Number
Location
5 Dial Remote Meter (meter inside, disk outside)
Readers need a scanning device to obtain the reading from
the black disk, which will be located outside.
40
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ISKRA
EMECO
ENERMET
Y120is (Remote Meter)
6 Dial Remote Meter
Meter inside house.
This will read the
same as the remote
device .
Reading taken from
the ERBi meter
(below)
Our meter number will be the NGC Asset Number.
Meter Number
Location
6 Dial Meter with a decimal point.
Enermet ERBi Remote Register
6 Dial Remote Meter.
Installed in conjunction
with the Y120is meter.
Meter Readers view this
meter to obtain a reading.
Located outside.
Reading taken from the
ERBi Remote: 000002
Meter Number Location
72
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ENERMET
TY120is
ISKRA
T25E1
6 Dial 2 Rate Meter.
Meter Number
Location
Read all digits
Rate 1: 000002
Rate 2: 000006
6 Dial 2 Rate Meter
Read all Digits
Meter Number
Location
ENERMET
Reading: 821771
ISKRA
TK320NXE
T3CT1
Meter Number
Location
6 Dial Meter
Read all digits
6 Dial 2 Rate Meter
Rate L: 000140
Read all Digits
Rate N: 024866
Reading: 959057
Meter Number
Location
42
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ISKRA
T36E2
ENERMET
Y120Ep
6 Dial Meter
Meter Number
Location
Read all digits
6 Dial Meter
Reading: 000003
Read all Digits
Reading: 281639
ISKRA
T25ED1
Meter Number
Location
ENERMET
TK420iNNs
Meter Number
Location
Meter Number
Location
6 Dial 2 Rate Meter
6 Dial, 2 Rate Meter.
Read all Digits
Read all digits
168092
N Reading: 039801
Rate 1: 000002
L Reading:
70
Rate 2: 000008
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ISKRA
MT300-D2A41-V12G12F
Phase Failure
Indicator
Meter Number
Location
6 Dial, 2 Rate Meter
Don’t Read the last digit
1 Reading:
ISKRA
000007
2 Reading:
000005
MT300 Meters Warning Alarms
If the Phase Failure
Warning light is on or
flashing please report .
44
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MT300-D2A41-G12F
ENGLISH ELECTRIC
C31B-R/M
6 Dial Meter
5 Dial 2 Rate Meter.
Don’t Read the last
digit.
Don’t read the last
digit.
Reading: 000011
Rate L: 14702
(L = Night or Low)
Rate N: 63820
(N = Day or Normal)
Phase Failure
Indicator
Meter Number
Location
ISKRA
MT300-D2A51-G12F
Meter Number
Location
ENGLISH ELECTRIC
C11B-R/M
6 Dial Meter
5 Dial 2 Rate Meter.
Don’t Read the last
digit.
Don’t read the last
digit.
Reading: 000057
Rate L: 00000
(L = Night or Low)
Rate N: 26506
(N = Day or Normal)
Phase Failure
Indicator
Meter Number Location
Meter Number
Location
68
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ENGLISH ELECTRIC METERS
ISKRA
ENGLISH ELECTRIC
C31B/M
ISKRA
ME160-D3A41-G12
6 Dial Meter
5 Dial Meter
Read all digits
BEWARE!
DON’T READ THE
LAST DIGIT. It is
not indicated in
red.
Follow clock meter
reading technique.
Reading: 36529
Reading: 001705
Meter Number
Location
Meter Number Location
Summary Instructions for Reading Clock Meters
Read all meters from LEFT to RIGHT and finish at the unit 1
(Don’t read the 1/10 digit).
When reading clock meters TAKE YOUR TIME !!
a)
Take notice of the direction of the clock:
Clockwise or Anticlockwise
b)
The pointer always follows the direction of:
0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 0, 1, 2, ………...
c)
Once a clock has completed a cycle it moves the
clock on its left onto it’s next number.
d)
When the pointer is directly in-between two
numbers you enter the lower number (in other words
the number of lesser value).
e)
When the pointer is directly on a number look at
the clock to it’s right to determine where it is in it’s
cycle. HAS THE POINTER GONE PAST THE ZERO?
If it has then the clock on it’s left will be on the higher
number e.g. on its NEW CYCLE.
46
UPDATE TO METER 1/10th indicator is now RED
6 Dial Meter
Don’t Read the
last digit.
Reading: 000005
Meter Number
Location
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ISKRA
ME160-D3A41-G12 RMR
ENGLISH ELECTRIC
C11B/M
6 Dial Remote Meter
5 Dial Meter
Read all digits
Meter inside house.
This will read the
same as the remote
device .
Reading: 42370
Reading taken from
the ERBi meter
(below).
Meter Number
Location
Meter Number
Location
Scannor Remote Device
Scanning
area for
reading
Meter Number
Location
Reading
6 Dial Remote Meter.
Installed in conjunction with the Y120is meter.
Meter Readers view this device to obtain a reading.
Located outside. It can be read manually or by scanning
the device.
If this is a two rate remote the display will scroll to the next
rate.
66
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ISKRA
T361E2
6 Dial Meter
Read all Digits.
Reading: 110005
Meter Number
Location
ISKRA
T36ED2
Meter Number
Location
6 Dial, 2 Rate Meter
Read all Digits
084175
N Reading: 128745
L Reading:
48
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E89C2
FERRANTI
FL
FERRANTI
ISKRA
(Clock 4 dial)
4 Dial Meter
5 Dial Meter
Reading: 29646
Reading: 6789
Meter Number
Location
Meter Number
Location
ISKRA
FERRANTI
E62C1
FL (Clock 5 Dial)
5 Dial Meter
5 Dial Meter
Read all BLACK
clocks.
Don’t Read the last
digit.
Follow clock meter
reading technique.
Reading: 48469
Reading: 92881
Meter Number
Location
Meter Number Location
64
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METERS
Don’t Read the last
digit.
Read all black clocks
Follow clock meter
reading technique.
FL
(Digit and Clock)
ISKRA
ISKRA
FERRANTI
E891C2-5
5 Dial Meter
5 Dial Meter
Follow clock meter
reading technique.
Don’t Read the
last digit.
Reading: 75545
Reading: 00105
Meter Number
Location
Meter Number Location
FERRANTI
FNEA34QR2
ISKRA
E895G2
6 Dial Meter
6 Dial Meter
Read all digits
Read all digits
Rate L:
Reading: 000018
000252
Rate N:
138470
Meter Number
Location
Meter Number Location
50
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METERS
Read all digits AND the
BLACK clock.
GEC
C11B2A-R
FERRANTI
FNEA34QR2
(6 Dial)
5 Dial, 2 Rate
Meter
6 Dial , 2 Rate
Meter
Don’t red the last
digit.
Read all digits
Rate L:
000252
000000
Rate N : 98118
Rate L:
Meter Number
Location
GEC
C11B2-R
Rate N:
138470
Meter Number Location
FERRANTI
FNEA34QR2
5 Dial, 2 Rate
Meter
5 Dial 2 Rate Meter
Don’t red the last
digit.
Don’t read the
last digit.
00002
Rate N : 41526
Rate L:
Meter Number
Location
62
(5 Dial)
Rate L: 70232
Rate N: 79177
Meter Number Location
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FNE12
GEC
FERRANTI
GEC C11B2
5 Dial Meter
5 Dial Meter
Don’t Read the last
digit
Follow clock meter
reading technique.
Reading: 16330
Reading: 16763
METERS
Read all BLACK clocks.
Meter Number
Location
Meter Number Location
FERRANTI
FM
GEC
E43B3B
5 Dial Meter
6 Dial Meter
Read all digits in this
display area.
Read all the digits.
Reading: 086421
Reading: 89190
Meter Number
Location
Meter Number Location
52
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GAS Meters
FERRANTI
FMmX
Gas Safety:
Strong smell of gas:
DO
 Notify the customer if they are
home and leave the property.

Report your findings.

Phone the Fault Centre on 0800 2 FAULTS (0800 232
8587) from OUTSIDE the property. If the customer is
home notify them and they can phone the Fault in.
5 Dial Meter
Read all BLACK
clocks.
Follow clock meter
reading technique.
Reading: 60756
DON’T
X
Switch any lights or electrical appliances on or off,
as this could ignite the gas and cause an explosion.
X
Don’t use the telephone (or cell phone) near any
suspected gas leak
X
Don’t try and track the gas leak yourself
X
Don’t use matches or lighters in the area
Meter Number Location
FERRANTI
FNEA34Q
5 Dial Meter
RUSTING METERS
If you notice the meter or its components are rusted then
you will need to record this information.
Don’t read the last
digit.
Follow clock meter
reading technique.
CONDENSATION
If you notice condensation on the inside of the glass panel
where you read the dials, you will need to report this.
DIALS NOT ALL IN LINE (OFF SCALE)
If you notice that the dials are not all in line (off scale) you
will need to report this.
60
Reading: 71390
Meter Number Location
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GAS Meters
x
continued ….
Gas Meter Not Connected:
DON’T read or change the Meter Number
If meter number is different to handheld:
Enter No Read Code 03 and a Comment
“ Gas Mtr not connected ”
If meter number matched:
Read the meter and enter Comment “
Gas Mtr not connected ”
54
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continued ….
GAS Meter
GAS
GAS Meters
(Email Westinghouse)
Meter Numbers don’t match …. What do I check?
4 Dial Meter
Don’t Read the
last red digit.
The meter may be hung at the site but may not be connected.
The connect time is dependent on the network not the retailer.
Reading: 5083
METERS
It may arise when a new gas meter is being installed or
replacing an existing meter.
If the Gas Meter is not connected, we do not read the meter.
Gas Meter Connected – YES READ THIS METER
(update the meter number)
Meter Number
Location
GAS Meter
(Model 610 )
4 Dial Meter
Don’t Read the
last 3 red digits
Reading: 2666
Meter Number
Location
58
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GAS Meter
(Schlumberger Meter)
GAS Meter Number Information continued ….
Meter Number
Location
5 Dial Meter
Don’t Read the last
3 red digits.
Reading: 00216
GAS Meter Number Information
You will notice that your handheld meter number and the
Actual meter number sometimes do not match – your
handheld often has more numbers than the actual meter.
Normally it is part of your job to update the details in your
handheld so they correspond with what you are seeing on
the meter.
Example:
Meter Number in Handheld: 00080826303144
00080
This 5 Digit Code is Contacts Identifier of Gas
Meters
826
Area Code, this three digit code will differ de
pending on the area you are in.
303144
This is the actual meter number you should
see on the meter
We have been requested NOT to update the handheld
information UNLESS the meter number section of the
handheld meter number is incorrect.
There have been discussions with Mercury Energy and
Contact into the reason why we want our meter number
details to represent what we actual see and have the
Contract Energy code deleted.
However this is not going to be possible Mercury and Contact
insist on keeping those identification codes.
Why are there more numbers in the handheld than on the
meter?
What does this mean for you?
You will still see the identification codes in the handheld
which will not be on the actual meter.
The meter owner (e.g. Contact Energy) has their special
identification codes entered along with the actual meter
number. See the example below to understand how the
number is made up and what the codes are for.
Action Required:
Only update the meter number if the actual meter number
section is incorrect.
56
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