Why you may be experiencing issues viewing AIUM’s site: If you try to log into the AIUM login page and are redirected back to the login page without an error message, it’s an indication that your browser does not accept cookies. Your computer must be set to accept cookies from the AIUM so that we can authenticate your login when you try to view a secure area of the website. Login information is stored in a cookie so that you can enter and leave the website without having to re-enter the same authentication information over and over. What are cookies? Also known as browser cookies or tracking cookies, cookies are small, often encrypted text files, located in browser directories. They are used by web developers to help users navigate their websites efficiently and perform certain functions. Due to their core role of enhancing/enabling usability or site processes, disabling cookies may prevent users from using certain websites. With older browsers such as Internet Explorer 5.x or Netscape 4.x, you only had the choice of either completely disabling cookies, losing their benefits, allowing all cookies or having to say "Yes" or "No" to endless alert windows asking you if site "x" was allowed to set a cookie. Fortunately, newer browsers give you the option to selectively allow and disallow sites to set cookies What is the name of my browser? Each browser has a slightly different method for enabling cookies. If you’re not sure which browser you are using, match the icon you click on to access the Internet with one of the images below. To change the cookies setting in Internet Explorer: http://windows.microsoft.com/en‐us/internet‐explorer/ie‐security‐privacy‐settings#ie=ie‐11‐win‐7 If you are on a work computer you may need an IT administrator to change the settings for you. To change the cookies setting in Firefox: https://support.mozilla.org/en‐US/kb/fix‐login‐issues‐on‐websites‐require‐passwords If you are on a work computer you may need an IT administrator to change the settings for you. To change the cookies setting in Google Chrome: https://support.google.com/chrome/answer/95647?hl=en If you are on a work computer you may need an IT administrator to change the settings for you. To change the cookies setting in Safari: http://support.apple.com/kb/ph5042 If you are on a work computer you may need an IT administrator to change the settings for you.