KEEP TRACK OF THE TRENDS INSIGHTS FROM THE EXPERTS The 2015 Hays Salary Guide: Salary & Recruiting Trends hays.com.au | hays.net.nz OPPORTUNITIES FOR GROWTH We are on the verge of a significant shift in our recruitment landscape. Last year employers were conservative; there was a focus on cost savings, process improvements, and temporary and contract roles. While cost savings remain a priority, organisations are now poised to boost revenue growth. As a result we’re seeing rising permanent vacancy activity, increased candidate movement and new skills shortages. This will lift candidate confidence in the year to come and give employers access to candidates leaving long-term employment in search of new opportunities. Driving this change is a need for staff for the growing number of residential and infrastructure projects (especially in NSW), the expansion of sales teams to increase revenue, a need to secure IT and marketing experts in response to emerging new technology, the constant demand for healthcare services, and the addition of people who can spot opportunities for productivity and performance improvements. Green shoots are even emerging in states and territories that once relied heavily on the resources and mining industry. Thanks to this, employers tell us that they will transition away from high levels of temporary/contract roles back to more permanent positions, which is a sure indication of employer confidence. Until then, our advice to candidates is to focus on securing a role where you can expand your skills base and take a step forward. For employers with permanent hiring intentions, the pressure will be on to find highly-skilled talent with the right combination of technical skills and cultural fit, and then to secure and retain them with a tailored offer. With improved confidence, permanent vacancies increasing and heightened staff turnover, why not talk to us when you next need to access the most comprehensive, current and global network of talent? Nick Deligiannis Managing Director, Hays Australia & New Zealand While salaries will remain stable during this transition phase; in the long-term we will start to see a broader pick-up in salaries. 2015 Hays Salary Guide | 3 MARKET OVERVIEW & TRENDS 36% 68% OF EMPLOYERS WILL INCREASE PERMANENT STAFF LEVELS SAID BUSINESS ACTIVITY WILL INCREASE IN THE NEXT 12 MONTHS 4 | 2015 Hays Salary Guide EMPLOYERS EYE HEADCOUNT GROWTH ARE YOU READY? This year as part of our Hays Salary Guide we surveyed 2,610 organisations, representing 2,891,747 employees, to gather their views on salary policy, hiring intentions and recruitment trends. As a group these employers have a positive outlook, with permanent headcount increases planned, flexible working practices on offer and an expectation that business activity will rise. In contrast, the year behind us will be remembered for cost cutting and doing more with less. Unsurprisingly then, 17% of employers did not increase salaries in their last review. Like the previous financial year (2013-14), those who did receive a salary increase in 2014-15 found that their wallet was not that much heavier. 56% of employers increased salaries by less than 3%, while 22% gave increases between 3 and 6%. Just 5% of employers gave increases of 6% or more. This cost-consciousness will remain when it comes to salaries in the year ahead, with 65% of employers intending to increase salaries by less than 3%. A further 19% will boost salaries between 3 and 6%, while just 3% will increase by 6% or more. Employers in the professional services, advertising & media, financial services and IT & telecommunications industries are at the front of the small pack offering these increases. While candidates have higher hopes for their next salary increase, the expectations of employees and employers are not that far apart that they can’t be bridged. One way to do this is through benefits, which are offered by 77% of our total employer group. Another is through flexible work practices, offered by 84% of employers. Hiring intentions While 15% of employers plan to decrease permanent headcount in the year ahead, this will be absorbed more than twice over by the 36% who expect to increase permanent staff levels. The IT department will lead this headcount expansion, followed by project management, operational management, marketing and sales. In addition, 68% expect business activity to increase in the next 12 months, while 62% have already seen an increase in business activity over the 12 months prior to the survey. Candidates too are confident, with staff turnover increasing in 27% of organisations. This willingness of candidates to change permanent jobs and of employers to expand permanent headcount helps to explain why 45% of employers expect to decrease their use of temporary/contract staff in the year ahead. Emerging skills shortages As the available candidate pool is absorbed into new and replacement permanent roles, it is natural that skills shortages emerge. In the year ahead, 57% of employers think that skill shortages are likely to impact the effective operation of their business or department. Already we’re seeing shortages of certain skilled professionals. Of our total employer group, 15% have recently found it difficult to recruit operations staff at the entry to mid management level. Employers also report challenges recruiting accountancy & finance (14%), technical (12%), sales & marketing (also 12%), IT (10%) and engineering (9%) talent at this level. Perhaps that’s why 28% of employers said overtime levels had increased in their organisation. 2015 Hays Salary Guide | 5 SALARY INCREASES 1. Average % increases from last reviews: across all industries 17% 56% 22% 4% 1% Nil Less than 3% From 3% to 6% From 6% to 10% More than 10% MARKET OVERVIEW & TRENDS: SALARY POLICY For specific industries: 3 44 19 7 30 9 10 32 46 Professional Services Advertising & Media 2 6 24 45 23 12 12 12 74 Public Sector Construction, Property & Engineering 4 11 6 30 49 2 37 Financial Services 42 19 Resources & Mining 3 15 18 64 2 13 5 23 57 Retail Hospitality, Travel & Entertainment 12 55 19 23 1 14 16 69 Transport & Distribution IT & Telecommunications 21 14 58 Manufacturing 6 | 2015 Hays Salary Guide 25 4 18 Other 59 19 SALARY INCREASES 2. When you next review, by what percentage do you intend to increase salaries? across all industries 13% 65% 19% 2% 1% Nil Less than 3% From 3% to 6% From 6% to 10% More than 10% For specific industries: 7 26 59 7 8 30 56 7 Professional Services Advertising & Media 32 18 61 16 1 12 11 76 Public Sector Construction, Property & Engineering 32 8 57 30 1 36 51 12 Resources & Mining Financial Services 1 12 17 70 21 10 71 16 Retail Hospitality, Travel & Entertainment 22 9 65 22 13 71 16 Transport & Distribution IT & Telecommunications 11 10 71 Manufacturing 17 2 12 69 17 Other 2015 Hays Salary Guide | 7 CANDIDATE SALARY EXPECTATIONS In a separate survey we also asked our candidates what their expected salary increases were In your next review, what percentage increase do you expect to receive? across all industries 20% 47% 25% 5% 3% Nil Less than 3% From 3% to 6% From 6% to 10% More than 10% MARKET OVERVIEW & TRENDS: SALARY POLICY For specific industries: 10 56 34 16 44 7 28 5 Professional Services Advertising & Media 3 26 40 23 12 8 25 46 7 7 31 8 8 20 7 56 24 12 Retail Hospitality, Travel & Entertainment 32 34 Resources & Mining 46 22 17 39 Financial Services 15 69 Public Sector Construction, Property & Engineering 15 11 30 8 8 43 29 28 Transport & Distribution IT & Telecommunications 2 17 62 Manufacturing 8 | 2015 Hays Salary Guide 19 13 Other 46 36 5 BENEFITS 3. Does your company offer flexible salary packaging? 77% 23% YES NO Of those who answered yes, the following benefits were indicated as being commonly offered to... Car All employees More than 50% Less than 50% Few employees 13% 9% 25% 53% Bonuses 25% 17% 21% 37% Private health insurance 30% 5% 8% 57% Parking 34% 13% 16% 37% Salary sacrifice 56% 8% 12% 24% Above mandatory superannuation 38% 8% 10% 44% Private expenses 13% 5% 13% 69% Other 30% 8% 8% 54% 2015 Hays Salary Guide | 9 STAFFING MARKET OVERVIEW & TRENDS: RECRUITMENT TRENDS 4. Over the last 12 months, have permanent staff levels in your department... across all departments 23% 40% 37% Decreased Remained the same Increased For specific departments: 17 52 31 Accountancy & Finance 29 36 Distribution 40 Engineering 26 36 38 24 34 42 Project Management 39 35 Human Resources 17 48 Operational Management 32 26 35 Marketing 35 28 17 32 Information Technology 10 | 2015 Hays Salary Guide 28 48 24 Purchasing/Procurement 51 33 Sales 24 43 STAFFING 5. Over the coming year, do you expect permanent staff levels to... across all departments 15% 49% 36% Decrease Remain the same Increase For specific departments: 10 64 26 Accountancy & Finance 14 57 29 38 20 38 42 Operational Management 28 38 34 Engineering 49 36 46 12 42 46 Project Management 14 Human Resources 10 52 Marketing Distribution 15 10 53 33 Purchasing/Procurement 44 16 Information Technology 48 36 Sales 6. If you expect staffing levels to increase, please specify how: 80% Full time/ permanent staff 27% 20% 18% Temporary/ contractors Employment of part-time staff Employment of casual staff (through an employment consultancy) 2% Job sharing (on your payroll) 2% Mixture, other (inc. overseas recruitment, acquisitions) Note: Multiple choices permitted. 2015 Hays Salary Guide | 11 STAFFING MARKET OVERVIEW & TRENDS: RECRUITMENT TRENDS 7. How often do you employ temporary/contract staff? across all departments 33% 45% 22% Exceptional circumstances/never Special projects/ workloads Regular ongoing basis For specific departments: 41 46 13 Accountancy & Finance 36 21 43 31 35 23 Engineering 41 28 46 31 Project Management 46 24 Human Resources 19 22 Operational Management 40 30 52 Marketing Distribution 25 26 62 Information Technology 12 | 2015 Hays Salary Guide 33 48 19 Purchasing/Procurement 19 46 Sales 26 28 STAFFING 8. In the next 12 months, do you expect your use of temporary/contract staff to... across all departments 45% 32% 23% Decrease Remain the same Increase For specific departments: 11 74 15 Accountancy & Finance 71 12 Distribution 57 21 20 70 55 Information Technology 11 57 32 Project Management 20 Human Resources 11 68 Operational Management Engineering 10 36 Marketing 29 22 5 59 19 62 19 Purchasing/Procurement 34 10 73 17 Sales 2015 Hays Salary Guide | 13 MARKET OVERVIEW & TRENDS: RECRUITMENT TRENDS SKILL SHORTAGES 9a. Do you think that skill shortages are likely to impact the effective operation of your business/department? 43% 40% 17% No Yes - in a minor way Yes - significantly 9b. In skill-short areas, would you consider employing or sponsoring a qualified overseas candidate? 62% 38% YES 14 | 2015 Hays Salary Guide NO SKILL SHORTAGES 10a. For which areas have you recently found it difficult to recruit? Junior to mid management: 15% 14% 12% 12% OPERATIONS ACCOUNTANCY & FINANCE TECHNICAL SALES & MARKETING Senior management: 9% 8% 7% 6% OPERATIONS SALES & MARKETING TECHNICAL ACCOUNTANCY & FINANCE 10b. Other areas for which you have recently found it difficult to recruit? Junior to mid management Senior management Junior to mid management Senior management Distribution 3% 1% IT 10% 6% Engineering 9% 7% Purchasing 3% 1% Human Resources 4% 3% Other 11% 5% 2015 Hays Salary Guide | 15 WORK PRACTICES 11. Does your workplace allow for flexible work practices? 84% 16% YES NO 12. If yes, which practices do you currently offer?* 79% 74% 58% MARKET OVERVIEW & TRENDS: RECRUITMENT TRENDS 36% Flexible working hours 30% Job sharing Part time employment Flex-place 20% 15% Career breaks Phased retirement Flexible leave options *Multiple choices permitted. 13. Has overtime/extra hours in your organisation over the last 12 months... 11% 61% 28% Decreased Remained the same Increased If increased, by how much? 5 hours or less Between 5-10 hours More than 10 hours Per Week 33% 34% 11% Month End 13% 19% 28% Year End 7% 9% 40% 16 | 2015 Hays Salary Guide WORK PRACTICES 14. For non-award staff in your organisation, is overtime/extra hours worked... $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 62% 38% Unpaid Paid 15. Is it your policy to counter-offer staff when they resign? 64% 35% 1% No Sometimes Yes Of those you counter-offered, on average, did they.... 43% Leave anyway 33% Stay longer than 12 months 19% 5% Stay 3-12 months Stay less than 3 months 16. Over the last 12 months has your staff turnover rate: 18% 55% 27% Decreased Remained the same Increased 2015 Hays Salary Guide | 17 MARKET OVERVIEW & TRENDS: RECRUITMENT TRENDS DIVERSITY 17. Does your organisation have a diversity policy for hiring new staff? 57% 43% YES NO If yes, do you think the people who hire in your organisation generally adhere to it? 87% 13% YES 18 | 2015 Hays Salary Guide NO EMPLOYER BRANDING 18. How important do you think the following factors are for an employer brand and how well do you think your organisation is perceived on the same criteria? Level of importance No impact Minor impact Some impact Significant impact Major impact Organisational perception Poor Okay Good Very Good Excellent 1 3 15 43 3 17 38 41 30 9 Career path/training & development 2 3 15 37 3 11 43 28 37 21 An individual’s ‘fit’ with the company’s vision, culture and values 2 8 3 9 34 39 34 17 42 12 People’s direct/indirect experience of the company 1 3 20 51 3 14 25 40 36 7 Salary and benefits 1 3 16 3 13 44 33 36 37 14 Work/life balance 2015 Hays Salary Guide | 19 ECONOMIC OUTLOOK 19. In the past 12 months, has business activity... 17% 21% 62% Decreased Remained the same Increased MARKET OVERVIEW & TRENDS: ECONOMIC OUTLOOK 20. In the next 12 months, do you envisage business activity: across all industries 9% 23% 68% Decreasing Remaining the same Increasing For specific industries: 5 21 71 5 24 74 Advertising & Media Professional Services 10 9 26 64 Construction, Property & Engineering 67 24 Public Sector 3 16 28 81 37 35 Financial Services Resources & Mining 7 6 6 88 25 68 Hospitality, Travel & Entertainment Retail 3 18 19 79 66 15 IT & Telecommunications Transport & Distribution 10 6 21 28 62 Manufacturing 20 | 2015 Hays Salary Guide Other 73 ECONOMIC OUTLOOK 21. What are the key factors driving your business activity? No impact Some impact Significant impact Interest rates 52 39 Currency/forex rates 52 33 Consumer/business confidence 18 Capex investments 43 Projects driven by government 28 Current economic conditions 7 42 9 15 40 30 35 38 27 37 55 22. Do you see the general outlook for the economy in the forthcoming 6-12* months as... $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 22% 51% 27% Weakening Static Strengthening *This data was collected during March 2015. 2015 Hays Salary Guide | 21 HOW TO NAVIGATE THIS GUIDE Using our salary tables Salaries are in ‘000. The bold number represents the typical salary. The number(s) underneath represent the salary range. Refer to the notes section under the salary table to determine if superannuation or other benefits are included. All salaries are represented in local currencies. Head of HR/HR Director SALARY INFORMATION: SALARIES & SECTOR OVERVIEWS Sydney 250 150 - 320 Typical salary Salary range The complete Hays 2015 Salary Guide is available as an app free to download from iTunes. Search over 1,000 salaries and find offices in your area. 22 | 2015 Hays Salary Guide LIFE SCIENCES Recruitment in Australia’s life sciences sector remained stable over the last year despite tough business conditions. Predictions for the next 12 months are positive with most companies projecting sales growth. Factors driving confidence include our aging population, which is increasing demand for treatments for chronic and lifestyle diseases, as well as technological advances, growing consumer wealth and economic confidence. Life sciences is operating in an era of significant transformation. The challenge ahead is how companies will adapt and build capability around operating more commercially, transparently, efficiently and effectively. Companies continue to be buffeted by blockbuster drug patent expirations, and a rapid increase in competition for candidates from generics organisations. Business Development Managers and Senior Regulatory Affairs Associates are also in demand. The loss of revenue from blockbuster patent expirations and rising demand for generic drugs is also driving high merger and acquisitions activity. Over the past year the sector has witnessed some of the most notable and sizable deals on record. Subsequent restructures have resulted in both redundancies and the addition of newly created jobs. are positive “withPredictions most companies projecting sales growth. ” Sydney Melbourne Sydney Melbourne We continue to see rapid growth from smaller companies and recent market entrants resulting in newly created roles in medical and regulatory affairs, sales and marketing. Salaries have mostly remained stable, with S/CRAs in the CRO space seeing the biggest uplift due to the shortage of suitable candidates. Globally, the clinical trials industry has seen tremendous growth over the last decade and more trials have been awarded to Australia in the last 12 months. This has resulted in demand for strong Senior Clinical Research Associates and Clinical Research Associates (S/CRAs) with independent multisite monitoring experience. However demand for such The business environment remains competitive but at the same time organisations are adopting a more personalised and transparent approach, which is creating demand for Medical Affairs professionals. Medical Science OPERATIONS candidates continues to outstrip supply. We have also seen an increase in the ‘co-sourced’ model with companies outsourcing their clinical teams to CROs but still wishing to retain a level of control over quality, collaboration and cross functional opportunities. Clinical Trial Administrator CRA 55 50 - 60 55 50 - 60 72 60 - 80 72 60 - 80 Senior CRA Lead/ Principal CRA Clinical Team Manager Clinical Project Manager 85 80 - 95 85 80 - 95 100 90 - 110 100 90 - 110 115 105 - 125 115 105 - 125 120 115 - 130 120 115 - 130 Senior Clinical Clinical Project Operations Manager Manager Clinical Director/Head Clinical Data of Clinical Manager Statistician 140 120 - 170 140 120 - 170 200 180 - 220 200 180 - 220 110 80 - 130 110 80 - 130 140 120 - 170 140 120 - 170 100 80 - 120 100 80 - 120 NOTES: • All salaries shown exclude superannuation, car allowance and any other benefits 2015 Hays Salary Guide | 99 SALARY INFORMATION: LIFE SCIENCES Liaisons with good therapy area knowledge as well as strong soft skills, such as superior communication, relationship building and public speaking, are in particularly short supply. AUSTRALIA LIFE SCIENCES OPERATIONS Sydney Melbourne Sydney Melbourne Sydney Melbourne Sydney Melbourne Sydney Melbourne Sydney Melbourne Sydney Melbourne Regulatory Affairs Assistant Regulatory Affairs Associate Snr RegulatoryRegulatory Affairs Project Associate Manager Regulatory Affairs Manager Head of Regulatory Affairs 64 57 - 68 61 55 - 64 75 68 - 85 72 65 - 80 100 85 - 120 95 80 - 110 110 105 - 125 105 105 - 115 130 120 - 140 125 120 - 135 175 140 - 200 165 140 - 180 Drug Safety Associate Senior Drug Safety Associate Drug Safety Manager Medical Head of Drug Information Safety Medical Writer Associate 85 70 - 90 80 70 - 85 100 80 - 110 90 80 - 100 120 110 - 145 115 105 - 140 165 145 - 175 155 140 - 170 Melbourne Senior Medical Medical Services Information Associate Manager Medical Science Liaison Medical Science Liaison Manager 105 85 - 120 100 80 - 110 90 80 - 95 85 78 - 90 105 90 - 120 100 90 - 115 130 105 - 145 120 110 - 130 125 90 - 140 125 90 - 140 140 125 - 150 130 120 - 147 Medical Manager Medical Advisor Senior Medical Advisor Medical Director Health Economics Associate Senior Health Economics Associate 120 110 - 145 120 110 - 145 135 120 - 150 130 120 - 145 155 130 - 170 145 125 - 165 220 180 - 250 210 175 - 240 95 85 - 125 90 85 - 125 125 115 - 135 125 115 - 135 Health Economics Manager Health Economics/ Market Access Director GP sales rep Hospital Specialist Sales Rep Medical Device Sales Rep 150 120 - 180 150 120 - 180 200 175 - 230 200 175 - 230 100 90 - 110 100 90 - 110 95 85 - 110 95 85 - 110 Regional/ State Sales Manager Business Unit National Sales Manager/ Product Manager Sales Director Manager Senior Product Manager 130 110 - 140 130 110 - 140 160 140 - 190 160 140 - 190 190 160 - 220 190 160 - 220 110 95 - 130 110 95 - 130 140 120 - 160 140 120 - 160 Marketing Manager Marketing Director Quality Assurance Associate Senior Quality Quality Assurance Assurance Associate Manager 150 130 - 175 150 130 - 175 180 175 - 220 180 175 - 220 65 55 - 75 60 50 - 70 83 70 - 95 80 70 - 90 80 70 - 90 80 70 - 90 58 50 - 65 53 45 - 60 75 65 - 85 72 62 - 82 100 90 - 110 95 85 - 105 TYPICAL BENEFITS THAT MAY BE INCLUDED ON TOP OF BASE SALARIES SHOWN: • Additional super • Cash bonuses • Laptops • Health cover • Study assistance • Vehicle expenses • Interest free loans • Parking • Professional memberships • Car/car allowance • Share options in company 100 | 2015 Hays Salary Guide 85 75 - 90 82 70 - 90 Senior Medical Medical Information Services Associate Associate Quality Control Senior Quality Quality Control Quality Associate Control Associate Manager Director Sydney 105 85 - 125 105 85 - 125 155 140 - 170 145 130 - 160 118 100 - 135 110 90 - 130 Validation Engineer Validation Manager 83 70 - 95 80 70 - 90 128 115 - 140 118 105 - 130 NOTES: • All salaries shown exclude superannuation, car allowance and any other benefits ABOUT US Our passion lies in helping people develop their professional careers, in whatever sector they work; this principle is what makes Hays the world’s leading expert in powering the world of work. 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