Human resource management: a case study approach - chapter 8
Quiz questions (answers can be found at the bottom of the page)
1 Three of the following methods are useful for gaining information about jobs. Which is not
usually useful?
a) Direct observation or on-the-job experience
b) Interviews with job holders and their managers
c) Telephone interviews with past employees
d) Information about the job from the HR department
2 Job descriptions have advantages for all of the following, except:
a) Employee flexibility
b) Training needs analysis
c) Recruitment
d) Job evaluation
3 The 'person specification' is primarily:
a) A description of the job tasks and responsibilities
b) The basis on which selection decisions will be made
c) The physical characteristics required for a person to do the job
d) A type of training needs analysis
4 There are many ways of letting people know about vacancies. Which of the following
methods is most frequently used in the UK?
a) Word of mouth and personal contact
b) Contacting previous applicants held on file
c) Using private and public employment agencies
d) Advertising in the press and/or on the internet
5 A poor advertisement would probably include the following information:
a) The essential job criteria taken from the person specification
b) Details about how to apply and the closing date
c) A brief description of the organisation and its purpose
d) A detailed breakdown of the reward package
6 A good induction:
a) Should be completed as quickly as possible so the new starter can get on with
the job
b) Should be reviewed after a period of time to check on the new starter's progress
c) Doesn't need to cover health and safety aspects of the job
d) Isn't the best time to introduce the new starter to their colleagues
7 The result of an inadequate induction could be:
a) A well balanced psychological contract
b) New entrants leaving the organisation within 12 months
c) Reduction in the costs of recruiting and training
d) Problems with forming effective teams
Quiz answers
1.d. 2.d. 3.b. 4.d. 5.d. 6.b. 7.b.