Organizational Behavior Quiz
Practice Questions
1. Describe the across cultures competency and describe three of the key KSAs that are needed.
2. Explain what is meant by an ethical dilemma, why such dilemmas are potentially so important
for managers, and the manner in which such a dilemma might be resolved though the
application of the ethics competency. Give an example of an ethical dilemma facing an
employee, describe the action taken, and explain the extent to which that action either did or
did not demonstrate application of the core components of the ethics competency. The example
that you give may be either real or fabricated.
3. Explain why managing a culturally diverse workforce may provide greater challenges than simply
having to manage diversity issues related to men and women in the workplace.
4. Within the communication competency, describe three of the key KSAs that are likely to be
most strongly related to effectiveness in interpersonal relations with coworkers.
5. Explain what is meant by a competency, and briefly describe the nature of and interrelationships
between the seven foundation competencies for success in organizational behavior. Consider a
situation in which an employee has personally chosen to purchase a personal computer for use
at home for exploring Internet sites that might help enhance her job performance and the
performance of her team. Specify which one(s) of the seven foundation competencies may be
demonstrated through this action. Be sure to clarify any assumptions that you are making in
your answer.
6. Identify and briefly describe the six stages of moral development developed by Lawrence
Kohlberg.
7. What is Ethical Intensity? Explain any of the six factors that determine ethical intensity.
8. Briefly describe the term harassment and what it has the purpose of doing.
9. What is sustainable development?
10. What are three of the ways in which an organization can create shareholder value through
stakeholder responsibility?