Campus Concierge March 2015 Newsletter Subscribe to win a prize! NEW Online Booking Tool - Serko Welcome to the first edition of Campus Concierge, a monthly newsletter created specifically to bring The University of Queensland the latest travel news, updates and deals. We have officially launched Serko, Campus Travel's new online booking tool. This tool precedes the old e3 system which is now no longer in use. In April we will launch a monthly competition where all subscribers will have the opportunity to win some great prizes. If you have not already subscribed to receive Campus Travel news and alerts, you can do so by clicking here. Serko can be accessed by all UQ Staff via your work computer. Simply click on the following button or find the Serko page at http://www.campustravel.com.au/uq Our first prize offering will be a $250.00 Campus Travel voucher to spend on a booking of your choice. Training on Serko will be available over the next couple of weeks. To view available training sessions and register your attendance, please click here. Travel Expo - 25 March 2015 Book discounted accommodation with us Campus Travel are hosting their annual Travel Expo on Wednesday 25 March, from 11am - 1:30pm in the Holt Room of the Union Complex. Come and meet with over 25 travel industry suppliers including airlines, hoteliers and car rental representatives, while learning about special offers and rates specific to UQ staff. All attendees will have the opportunity to win a share of over $8,000 worth of prizes. Click here to view the invitation and register your attendance. Did you know that Campus Travel have negotiated on behalf of UQ, discounted accommodation rates at various locations throughout Australia? Did you also know that as part of the Flight Centre Travel Group, we can tap into global multi-source platforms providing the widest and most competitive choice of rates and fares internationally? Pack your bags...Travel Grant returns! If travelling overseas to further your learning or research sounds enticing, then make sure you're a part of this year's $6,000 Travel Grant, supported by Qantas. Applications are being accepted from 1 March - 30 April. We're looking for entries that inspire, excite and contribute to Australia's academic community. NOTE: We will be launching an additional UQ specific Travel Grant on the 1st of June 2015 giving you two opportunities to win! For more information on the current Travel Grant visit the site HERE We offer three (3) ways to book your accommodation: 1) Campus Travel Consultant: Let our Travel Consultants do the research for you. With their extensive knowledge on travel destinations they will be able to offer you options suited to request, while sourcing the best available negotiated rates. 2) Online Booking Tool - Serko: Log on to our new online booking tool Serko and search for domestic & international hotels using our new enhanced mapping function. (Note: International hotel bookings must be paid direct.) 3) Quickbeds: Part of the Flight Centre Travel Group, Quickbeds gives you access to the best rates from over 180,000 hotels, motels, apartments and more in 150 countries. Bookings are pre-paid, non refundable & non-changeable. No credit card fees, no booking fees, what you see is what you pay. UQ Staff receive a 2% discount. http://www.quickbeds.com/uq Page | 1 Campus Concierge March 2015 Newsletter Payment Methods for your travel bookings After Hours Support Campus Travel offer you flexibility with various payment options available for your travel bookings. Choose from the following: Need assistance with your travel arrangements when our office is closed? Please contact our local, Australian based Campus Travel Assist team. No service fee applies for urgent, new bookings or changes within 72 hours of travel. 1) Purchase Requisition For more information on the process, visit the UQ Finance and Business Services Travel Website: http://www.fbs.uq.edu.au/travel-at-uq Tel: 1300 662 703 from your location within Australia Tel: +61 2 9734 0333 from your location overseas 2) Credit Card Payments can be processed up to t he corporate card limit. Purchases exceeding the limit can be processed via purchase requisition. For enquiries about Corporate Card limits and limit adjustments refer to the FBS website or email: cardservices@uq.edu.au Your Travel Insurance Policy ACE Travel Insurance is UQ's travel insurance provider. Your policy number is: 01PP529201, for emergency assistance anywhere in the world call: +61 2 8907 5995 (reverse charges). To learn more, go to the Insurance page. Contact Campus Travel 3) Chargeback We offer a chargeback facility for hotel and car hire bookings. Campus Travel will process the hotel/car payment then send you an invoice after travel. St Lucia Campus Tel: +61 7 3393 8855 Email: uq@campustravel.com.au Address: Physics Annexe, Staff House Road Website: www.campustravel.com.au/uq Dedicated Groups Department Anyone who has managed group travel will know that it can be a logistical challenge. There are however, various ways you can simplify your group travel while achieving the best possible value. - Work with a travel specialist (Campus Travel!) - Book in advance - Maintain flexibility - Consolidate your ground travel - Put traveller security in place - Look for value-adding services (dedicated group check-in, negotiating free-of-charge tickets for tour manager, reporting on carbon offsets / travel spend) VIP's & Non-St Lucia Campuses Tel: +61 7 3170 8395 Email: uqcity@campustravel.com.au Address: Suite 3, Level 3, 316 Adelaide St, Brisbane QLD 4000 Website: www.campustravel.com.au/uq Account Managers Jackie Burke Email: jackie.burke@campustravel.com.au Mobile: +61 407 745 531 Alex Laidlaw Email: alex.laidlaw@campustravel.com.au Mobile: +61 435 968 812 Thank you for booking with Campus Travel Contact our dedicated Groups Team T: 1300 724 349 E: groups@campustravel.com.au www.campustravel.com.au/groups Page | 2