Risk Assessment as SAP EH&S Core Process Wolfgang Bock SAP EH&S Application Solution Manager Your presenter and contact person Wolfgang Bock BSG-M ASM PLM EH&S Product manager for the areas of SAP EH&S Industrial Hygiene and Safety, and for Occupational Health and SAP contact person for the DSAG EH&S user group for the last 5 years. Before that, he worked for about 10 years at the German Occupational Institute for Safety and Health (Berufsgenossenschaftliches Institut für Arbeitssicherheit in St. Augustin) after studying Environmental Science at the University of Saarbrücken. Contact: wolfgang.bock@sap.com SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process /2 SAP EH&S - Overview Risk Assessment – The Challenges Risk Assessment – The SAP EH&S Solution Risk Assessment – Other integrated Scenarios Customer Statements and Conclusion SAP EH&S Positioning SAP EH&S offers comprehensive and complete business solution for environment, health and safety management Functional overview Product Safety * Hazardous Substance Management ** Dangerous Goods Management Industrial Hygiene and Safety Waste Management Occupational Health EH&S Analytics / EH&S Reporting * for producers of hazardous substances ** for users of hazardous substances SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process Substance / Material Employee Work areas One solution for all industries /4 SAP EH&S Realization of the legislations Europe: Council Directive 89/391 of 12 June 1989 on the introduction of measures to encourage improvements in the safety and health of workers at work Realization into country specific legislations: • Germany: GefStoffV & ArbSchG und Betriebssicherheitsverordnung • Austria: ArbeitnehmerInnenschutzgesetz (AschG) • Great Britain: Management of Health and Safety at Work Regulations 1999 • Netherlands: Arbeitsomstandighedenwet (1998) • Belgium: Welzijnswet • Italy: Decret 626/94, Decret 242 • Spain: Decreto Ley 31/1995 • Switzerland: Unfallversicherungsgesetz (UVG), Arbeitsgesetz (ArG) • Portugal: Decreto-Lei 441/91 adapted by Decreto-Lei 133/99 USA: Occupational Safety and Health Act 1970 SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process /5 ERP 2004 Solution Map mySAP ERP 2004 Self Services Analytics Strategic Enterprise Management Financial Analytics Operations Analytics Workforce Analytics Financials Financial Accounting Management Accounting Financial Supply Chain Management Corporate Governance Human Capital Management Employee Life-Cycle Management Employee Transaction Management HCM Service Delivery Workforce Deployment Operations: Value Generation Procurement Inventory & Warehouse Management Manufacturing Transportation Sales Order Management Customer Service Operations: Support Life-Cycle Data Management Program & Project Management Quality Management Enterprise Asset Management Corporate Services Travel Management Environment, Health & Safety Incentive & Commission Management Real Estate Management SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process /6 mySAP ERP – Risk Assessment related Functions Environment, Health and Safety Basic Data and Tools Product Safety Specification Management (S25) Specification Management (S25) Phrase Management (S25) Automatic Product Composition Calculation (S125) Rule-Based MSDS Authoring (S25) EH&S Expert and EH&S Easy Expert (S25) Report Generation and Report Management (S25) EH&S Web Interface (S125) Automatic MSDS Generation (S25) Global Label Management (S125) Specification Information System (S25) Material Safety Data Sheet Shipping (S25) EH&S Web Interface (S125) Global Label Management (S125) Hazardous Substance Management Dangerous Goods Management Substance Management (S125) Dangerous Goods Regulatory Data (S25) Material Safety Data Sheet Import (S25) Dangerous Goods Classification (S25) Rule-Based Classification (S25) HazardousSubstance-Related Documents (S25) Dangerous Goods Checks (S25) Dangerous Goods Documents (S25) Release of Hazardous Materials for Purchasing (S25) Hazardous Substance Inventory (S25) Waste Management Industrial Hygiene Occupational Health and Safety Waste Basic Data Management (S25) Work Area Data Management (S25) Medical Service (S25, S9) Hazardous Waste Permit (S25) Work Area Pattern (S25) Proposal List (S25, S9) Waste Disposal (S25) Work Area Integration (S25) Scheduling (S25, S9) Waste Inventory Management (S25) Risk Assessment (S25) Injury/Illness Log (S25, S9) Waste Costing (S25) Measurement Management (S25) Brief Consultation (S125, S9) Document Assignment (S25) Vaccination (S125, S9) Incident/Accident Management (S25, mySAP Human Resources) Questionnaire (S25, S9) Standard Operating Procedure (S25) Substance Information System (S25) Substance Tracking (S25) IHS Information System (S25) Safety Measures (S125) Health and Safety Briefing (S25, S9) Questionnaire (S25) Occupational Health Documents (S25, S9) Exposure Group (S25, S9) Medical Service Accounting (S25, S9, S8) Reporting (S25, S9) First-Aider Training (S25, S9) Site Inspection (S25) SAP Component Available Partner Product Available SAP Component Available with Future Releases Partner Product Available with Future Releases Future Focus Collaborative Business Map Available SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process /7 Cxx SAP Component Pxx Partner Product For more information about these products, please see the tables at the end of this presentation. SAP EH&S - Hazardous Substance Management Enables safe handling and tracking of hazardous substances that exist in designated areas of the enterprise. It tracks all incoming and outgoing inventory for compliance management, proper storage, handling and portfolio risk assessment(s). Key Functionality • Hazardous Substance Management • Hazardous Substance Search • Hazardous Material Exposure Log • Procurement System Integration Key Benefits: Enables Material Master to hazardous substance relationship for manufactured products. • Supplier MSDS Management • Validity Check of MSDS’s Supports both enterprises that manufacture and sell hazardous substances and those that use hazardous substances they purchase. • Internet / Intranet Integration and Creates and maintains a hazardous materials exposure log for the manufacturing site(s). • Portal Integration & Management Manages received MSDS’s and performs a validity check comparing received to actuals for procurement orders. Enables substitute and alternative materials search for manufacturing processes across multiple sites. SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process /8 Process Support • Report(s) Generator Key Customers Bayer Silicones, DSK, Fraport, Hella, Infineon, Miele, Südzucker SAP EH&S - Dangerous Goods Management Manages dangerous goods storage, transportation, movement, delivery, compliance and reporting. Provides planning tools for shipments, including TREM Cards, Overpack Labels, Shipping Labels, Transportation and Package management. Key Benefits: Reduces time and manual labor to collect and summarize purchase, storage and usage information on materials subject to regulatory reporting Eliminates delay in shipping material to customers subject to regulatory reporting Provides a base for customer-specific checks, including DG checks, flexible reactions and workflow in single system Automatically checks algorithms and routines to support expert users; also has walk-thru assistance for non-experts Centralizes DG information, enabling access and information availability any time. SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process /9 Key Functionality • Dangerous Goods (DG) Classification using expert rules • DG Master Data storage • Management and Reporting for: • Delivery Planning • Shipment Processing • TREM Cards • Overpack and Shipping Labels • Transportation Labels • Package Management • Multiple Language Support • DG Compliance Processing • Routing Management • Flexible Reporting Key Customers Agfa, Aventis, Baerlocher, Boehringer, Chemetall, Döhler, GE Bayer Silicones, Goldschmidt, Degussa, Sasol, SAP EH&S - Waste Management Centralizes waste management; integrating business processes, while improving visibility, logistics, service management, reporting and compliance. • Waste Tracking & Compliance: • Waste Manifest • Consignment Note • Transport Note • Disposal Documents • Lean Waste Management Key Benefits: Centralizes waste management enabling easier tracking of material, compliance, manifests, transporters and disposers. Integrates scenarios improving business processes, increase efficiency and flexibility and lower total cost of ownership Integration with purchasing provides visibility to vendor selection, pricing, service levels, contracts, renewals and escalation. Waste management partner integration ensures visibility to transportation, disposal and manifest completion SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process Key Functionality / 10 • Validation with Dangerous Goods • Integrated Business Scenarios • Disposal Processing • Lean Waste Management • Integrated Waste Management • Service Partner Collaboration • Material Flow and Waste Quantity Tracking (Area Allocation) • Logistics Chain Management • Integration with SAP Procurement Key Customers BP, Boehringer, Chemetall, Hella, Ruhrgas, SIG Combibloc, Indaver SAP EH&S - Industrial Hygiene and Safety Provides capabilities for managing industrial hygiene and safety; including standard operating procedures, risk assessment, incident/accident logs, exposure profiles and compliance reporting. Key Benefits: Enables hygiene and safety tracking for manufacturing personnel, including incident / accident logs, risk assessment, site inspections, injury / illness tracking, and exposure profiles. Provides standard operating procedures and guidelines for incidents, accidents, exposures and manufacturing safety. Measures health and safety incidents and tracks governmental compliance reporting Full integration with Occupational Health and mySAP Human Resources systems. SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process / 11 Key Functionality • Standard Operating Procedures • Risk Assessment • Incident / Accident Log • Injury / Illness Log • Site Inspections & Surveys • Health & Safety Briefing • Exposure Profiles • Documents, Checklists, SOPs • Integration with Occupational Health and mySAP HR systems • Measurement Analytics • Hazardous Substance Register • Flexible Reporting Key Customers Aventis, BASF, Bayer, Bundeswehr, CN Rail, City of Vancouver, DSK, Fraport, Hirschvogel, Statoil, Miele, Südzucker SAP EH&S - Occupational Health Management Tracks enterprise health information; enabling the identification of trends to proactively address health concerns and reduce risks for manufacturing operations. • Structuring of Medical Data • Aggregate Personnel Data • Health Surveillance • Physical Examinations • Medical Tests • Health Process Workflows • Notifications / Alerts Key Benefits: Centralizes access and maintenance of enterprise personnel health data, including exposure profiles, injury / illness logs, risk ratings, medical service providers, safety and process training. Improves enterprise medical service management; reducing costs and increasing visibility to personnel health trends. Monitors medical service costs; identifying out of range data requiring immediate examination. Integrated with industrial hygiene and leveraging functionality and ability to safety; integrate data for greater visibility into overall enterprise personnel health trends and needs. SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process Key Functionality / 12 • Scheduling for Medical Exams • Medical Service Management • Health Questionnaires • Health Evaluation Tracking • First-Aid Training • Health Data Security • Integrated Master Data Key Customers Bayer, Bayside Aluminium, DSK, Eastman, Hunosa, Sasol, B.A.D, SAP Walldorf SAP EH&S - Overview Risk Assessment – The Challenges Risk Assessment – The SAP EH&S Solution Risk Assessment – Other integrated Scenarios Customer Statements and Conclusion Risk Assessment – Ligitimate Questions Do they need to wear protective clothing, -glasses, -pair of shoes, a gas mask or other PPE? Which substances are kept nearby the work area? Did the employees follow the right trainings? Did accidents happen? If yes, were measures taken? What are the exposures? Substances, sound, airco, light or physical heavy work? Is there a fire extinguisher? Have the necessary preventive medical check-ups been carried out? Which machines are used? When will the next maintenance take place? Are there any possible dangers? SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process What measures have been taken for this work area and what measures are still open? / 14 Risk Assessment – What keeps IHS Experts up at night To have no good answers on this ligitimate questions because … you always get boring secondhand information, and … you have no chance to spank the colleagues when they fail! SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process / 15 Risk Assessment – What lets IHS Experts rest easy To have always the right answers because … you have real time access to every information as an integrated part of the ERP system, and … you have the chance to spank the colleagues when they fail! SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process / 16 SAP EH&S - Overview Risk Assessment – The Challenges Risk Assessment – The SAP EH&S Solution Risk Assessment – Other integrated Scenarios Customer Statements and Conclusion Risk Assessment – Generic Process 1. Risk Determination and Analysis 2. Risk Assessment and Risk Rating 3. Safety Measures and Actions Tracking 4. Success Review and Documentation SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process / 18 Risk Assessment – Process Step 1 1. Risk Determination and Analysis Access to existing data, for example: - Work area information - Documents - Questionnaire (checklist) - Standard operation procedure - Incidents/accidents - Exposure Log SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process / 19 Risk Assessment - Work area is the central object Exposure Profile Organisation and hierarchy IHS Data Work Area IHS Safety Measures SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process Documents, IHS Safety Checklists, Measures SOP / 20 Integration with related SAP Objects Risk Assessment – Process Step 2 2. Risk Assessment and Risk Rating Possibility to differentiate the assessment: - Different operation status (for example, maintenance) - Agent-specific analysis methods SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process / 21 IHS: Measurement Management Planning of measurement projects Control measurement Indoor measurement Continuous measurement Measurement on grounds of pregnancy Special measurement Recording and evaluating measurement data Usage of the EH&S specification database for agent-related data Usage of work area to map the company structure Usage of exposure log to generate measurement plans Export and import of measurement data Tracking of overexposures Measurement reports and statistics Measurement plans Measurement reports Log sheets Personal monitoring reports Excel statistics with the recorded measurement data SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process / 22 Risk Assessment – Process Step 3 3. Protection Goals and Safety Measures Standardized selection of protection goals Safety measures: - Technical, Organizational, and Person-related measures - Integration with Plant Maintenance/Service Management - Persons responsible - Scheduling dates (for example, review date) SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process / 23 Risk Assessment - Integration of IHS Safety Measures mySAP EH&S Technical Safety Measure Record mySAP ALM PM order Status: Tasks opened Status: Measures opened Display modi Execution of the tasks in mySAP ALM Display: actual data Status: Measures completed Return Status: All tasks terminated Status: PM order completed SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process / 24 Risk Assessment – Process Step 4 4. Review and Documentation Using the generic mySAP documentation and scheduling function Success reports via IHS information system: - List of safety measures - List of faults SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process / 25 Risk Assessment - Personal exposure log SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process / 26 SAP EH&S - Overview Risk Assessment – The Challenges Risk Assessment – The SAP EH&S Solution Risk Assessment – Other integrated Scenarios Customer Statements and Conclusion Risk Assessment – SAP EH&S The Integrated Solution With SAP R/3 Integration real time information from Human Resource Management Personal Master Absences Qualifications Restrictions (Occupational Health) Plant Maintenance / Service Management / Quality Management Assets Inspections Maintenance cycles Safety Measures Materials Management Material Movements Material Approval and ban Substance Management All IHS related substance information Standard Operating Procedure Document Management SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process / 28 Risk Assessment - Purchasing Hazardous Material Supplier Material quotation Purchasing Officer IHS Professional Inquiry about material Material Safety Data Sheet (MSDS) delivery Substitute material check Risk Assessment Approval or ban of material order Place material purchase order Delivery of ordered material Goods receipt and create material master Maintain data from MSDS and release material Create standard operating procedures and reports Create hazardous substance register SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process / 29 Risk Assessment - Accident Management Health Center ALM Department Personal Department IHS Professional Authorities Recording of injury in the health center Start of accident investigation and risk assessment Triggering of safety measures to ALM Dept. Processing of safety measures in ALM Dept. Preliminary accident report Ongoing investigation Confirmation of safety measures in ALM Dept. Recording time data in HR Dept. Data access, data recording, and investigation Internal accident report SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process Final accident report / 30 Risk Assessment – Health Surveillance Protocols IHS Professional Health Center Physician HR Department Makes new risk assessment Determines new exposure rating Transfers person to new task Runs proposal report Creates relevant medical services Schedules medical service Executes medical service Medical certificate SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process / 31 Risk Assessment - Health & Safety Briefing Compare profiles and qualifications Organize training Trigger training Prepare training Start Follow-up actions, documentation SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process / 32 SAP EH&S - Overview Risk Assessment – The Challenges Risk Assessment – The SAP EH&S Solution Risk Assessment – Other integrated Scenarios Customer Statements and Conclusion Why customers are choosing SAP EH&S? Reasons for customers to choose SAP EH&S: Software flexibility to meet plant, division and corporate needs. Design and security flexibility to accommodate all levels of users. Observed continuous improvement of SAP EHS suite capability to address future EHS process improvement needs. Data and processes have to be integrated with Corporate Enterprise solution (SAP) to provide true EH&S business integration. Most 3rd party EHS solutions could interface with SAP but could not truly integrate within SAP SAP EH&S provides capability for all EH&S media SAP EH&S provides a companywide process unification through central organization and local contact persons on site. SAP EH&S ensures a sustainable advanced material data management. SAP EH&S enables to track corrective and preventative actions. SAP EH&S provides a strategic platform with long term and sustainable perspectives compared with PC-solutions. EH&S has an excellent EH&S-user group to voice wants and needs. SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process / 34 Why customers are using SAP EH&S Risk Assessment Advantages for IHS Experts Direct access to SAP data, reducing the complexity of data inquiries, no redundant data management Comfortable and structured data determination: Risk assessment optional per risk over all work areas or all risks per certain work area Comprehensive analysis possibilities Maintenance terms are kept automatically and can be used for preventive plant maintenance Automated control of health surveillance protocols Purchase integration secures an efficient Hazardous Substance Management Worldwide standardization of methods and data, but can also be used locally Multilingual working environment and data output Industrial Hygiene and Safety and employee care become a strategic business objective Advantages IT-Technics Reducing costs by replacing isolated applications Feasibility of a central IT-strategy Sophisticated security concept without „back doors“ SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process / 35 mySAPTM PLM Environment, Health and Safety (EH&S) “Primarily, SAP EH&S Industrial Hygiene and Safety supports our risk assessment process. We monitor hazards of eleven different types at our work areas to assure safety. Colored reports help our plant managers to judge the safety situation atat-a-glance. We document our own checkcheck-lists and track corrective actions. Future ideas include accident log and integration into plant maintenance and warehouse management. The tool helps us to be compliant with regulations regarding work place safety.” Dr. Peter Schmidt, Key Account Manager, Aventis Pharma Deutschland GmbH BY USING EH&S INDUSTRIAL HYGIENE AND SAFETY WE HAVE A COMPLETE OVERVIEW OF ALL WORKPLACE HAZARDS FOR THE FIRST TIME. Aventis Pharma Deutschland GmbH – subsidiary of Aventis S.A. is the leading pharmaceutical company in the German market. Aventis S.A. is dedicated to treating and preventing disease by discovering and developing innovative rescription drugs and human vaccines. In 2002, Aventis S.A. generated sales of € 17.6 billion, invested € 3.1 billion in research and development and employed approximately 71,000 people in its core business. Aventis Pharma Deutschland GmbH, Germany http://www.aventis.de http://www.aventis.de SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process / 36 Success Story Metro de Barcelona SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process / 37 Rail Customers – A comparable business Occupational Health + Safety (physical examinations, protocol definition, medical service, scheduling, injury/illness log, accident, integration with HR, work areas) Metro de Madrid Industrial Hygiene + Safety (work areas, integration HR, risk assessment, incident/accident + reporting) Occupational Health Occupational Health Industrial Hygiene + Safety (work areas, integration HR,incident/accident + reporting, claim management) SAP AG 2003, EAGOSH 06.04.2004 – Risk Assessment as SAP EH&S Core Process / 38 I hope you will not have a belly-flop without SAP! Thank you for your attention! 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