Plant salaries are going See detailed results in the 2011 Canadian Plant Management Salary Survey Report Sponsored by Published by UP www.plant.ca Have you heard? We’re here to help. EMC is Canada’s largest and most active manufacturing consortium. We are a unique not-for-profit organization of manufacturers, dedicated to helping our members become more competitive at home and around the world. We can help you: •Growyourbusiness •Reduceyourcosts •Improveyoursafety •Network,benchmarkandsharebestpractices •Trainyourworkforce,andmuchmore Visit our website today to learn more. Check us out today: www.emccanada.org Management >> Salary Benchmark Report BY JOE TERRETT, EDITOR I t’s been a rough couple of years for manufacturers but executive and management-level pay in the sector dominated by small and medium-sized enterprises (SMEs) rose almost 4% in 2010 after a dismal 0.8% increase in 2009, according to the results of a new national survey of Canadian companies. This first salary benchmark survey conducted by the Excellence in Manufacturing Consortium (EMC) and Canadian PLANT magazine, a Rogers Media publication, gathered 605 responses from executives and managers at companies across Canada, 42% of them noting some change in employment status following the economic downturn. Nonetheless, they are satisfied with job security, compensation and work-life balance. “This is consistent with what we’re hearing from manufacturers,” says Al Diggins, president and general manager Plant pay takes a HIKE of EMC, a not-for-profit consortium of Canadian manufacturers. “A lot of it speaks to what’s happening inside the buildings where people are saying they’ve had to take on more responsibilities following lay offs and cutbacks.” Most respondents (72%) had a management role in their companies, while 18% identified themselves as having an ownership stake. Their businesses cover a range of interests from fabricated metals to sophisticated electronics with 14.4% identifying their organizations as large (more than 500 employees) and the rest as SMEs. About 65% of the respondents work in non-union plants, and almost 30% work in plants that are at least partially unionized. The results show managers working in the unionized Survey says management is salary-satisfied and feeling balanced By Joe Terrett, EDITOR I t’s been a rough couple of years for manufacturers but executive and management-level pay in the sector dominated by small and medium-sized enterprises (SMEs) rose almost 4% in 2010 after a dismal 0.8% increase in 2009, according to the results of a new national survey of Canadian companies. This first salary benchmark survey conducted by the Excellence in Manufacturing Consortium (EMC) and Canadian PLANT magazine, a Rogers Media publication, gathered 605 responses from executives and managers at companies across Canada, 42% of them noting some change in employment status following the economic downturn. Nonetheless, they are satisfied with job security, compensation and work-life balance. “This is consistent with what we’re hearing from manufacturers,” says Al Diggins, president and general manager of EMC, a not-for-profit consortium of Canadian manufacturers. “A lot of it speaks to what’s happening inside the buildings where people are saying they’ve had to 4 Canadian PLANT AVERAGE MANUFACTURING SALARIES 2010 605 respondents Title Plant manager Administrative management Engineer Director Vice-president Owner/partner CEO/president Purchasing/supply management Technician/technologist Maintenance manager Materials manager QA/Safety manager Production manager/supervisor * General manager* Operations manager* Co-ordinator* Sales* Supervisor* Other * No answer Total 2008 $94,200 $72,600 $79,900 $99,200 $128,900 $139,100 $135,400 $68,800 $74,300 $95,800 $70,200 $63,200 $73,800 $114,100 $64,400 $63,300 $120,000 $53,000 $69,000 na $92,200 2009 $96,900 $73,100 $81,200 $103,900 $132,800 $137,900 $142,000 $72,100 $73,000 $74,400 $67,900 $63,700 $72,900 $118,700 $63,400 $62,500 $110,000 $53,500 $70,700 na $92,900 2010 $101,000 $75,500 $81,700 $111,500 $136,000 $141,400 $153,700 $75,400 $75,200 $76,600 $69,600 $67,200 $78,200 $116,500 $63,400 $64,800 $150,000 $51,000 $72,800 na $96,600 % responses 21.3% 17.9% 7.1% 6.4% 6.4% 6% 5.1% 4.5% 4.1% 3.8% 3% 2.3% 1.8% 1.3% 0.8% 0.7% 0.3% 0.3% 1% 5.8% 100% * Very small sample, review with caution. 10 Canadian PLANT January/February 2011 U C T H en mo T $96 inc it’s pre To Pre ing pla at an sal Th ($1 dir ($1 E ma ad sup age be ma A A $ $ $ $ $ $ $ N d Predictably, the big money is going to owners, senior executives and plant managers who all weighed in at more than $100,000 a year. CEOs and presidents are at the top of the salary hierarchy, averaging $153,700. They’re followed by owners/partners ($141,400), vice-presidents ($136,000), directors ($111,500) and plant managers ($101,000). Engineers average $81,700, while many of the other categories, including administrative management, purchasing/ supply management, maintenance managers, and technician/technologists earn between $75,000 and $77,000. Materials managers average just under $70,000. A variety of factors provide an upward NUMBER OF EMPLOYEES 605 respondents 1,000-4,999 5.5% >5,000 3.1% No reply 4.8% < 50 31.6% 500-999 5.8% >500 14.4% 250-499 11.2% 50-249 38% Most manufacturing companies are SMEs, with almost 70% employing under 250 people. BONUSES AND INCENTIVES 605 respondents Average salary % of salary $80,200 0% $68,800 0.1%-0.9% $72,400 1%-2.9% $81,900 3%-5.9% $94,800 6%-10.9% $113,300 11%-19.9% $169,900 20%+ No answer % replies* 43% 0.7% 5.6% 9.1% 13.1% 9.1% 12.1% 7.4% take on more responsibilities following lay offs and cutbacks.” Most respondents (72%) had a maninfluence on salary levels, including agement role in their companies, while company revenue, years of experience, 18% identified themselves as having an education, and the kind of products ownership stake. Their businesses cover a made (paper and wood, and chemirange of interests from fabricated metals cals and pharmaceuticals top the list). to sophisticated electronics with 14.4% Because of the lopsided mix of men and identifying their organizations as large women, the results also show it pays to (more than 500 employees) and the rest be a guy: there’s a 31% gap between the as SMEs. About 65% of the respondents sexes. *work Very small sample, review with caution. in non-union plants, and almost 30% A bit less than half the respondents work in plants that are at least partially report a portion of their pay made up unionized. The results show managers working in the unionized environments make an average of 12.5% more than those in non-unionized plants. The average salary for all titles is $96,600, which represents a 3.98% increase over 2009 and as of October, it’s ahead of the 2.4% inflation rate in the preceding months. Average salary Top earners Predictably, the big money is going to Stone, concrete, glass* owners, senior executives and plant man- January/February 2011 OTHER COMPENSATION 605 respondents OVERTIME PAY 605 respondents Overtime pay 6.3% 2/7/11 3:41:55 PM 19% Company vehicle 6% Stock options No answer 14.7% 27% Profit sharing 5% Club memberships 4% Private health care 2% Bonuses 2% Car/gas allowance 1% 1% 1% Benefits/insurance RRSP contributions Pension 1% Travel expenses 2% Other 45% Nothing else No overtime pay 79% Very few respondents receive overtime pay. Of those that do, the percentage of their overall pay ranges below onereceive to more than 20.pay. Ofthose Very fewfrom respondents overtime that do, the percentage of their overall payranges from below one to more than 20. 8% No answer 0 10 20 per cent 30 40 50 Profit sharing and a company vehicle topped the “other compensation” list. * Very small sample, review with caution. www.plant.ca Canadian PLANT 5 Management >> Salary Benchmark Report WHAT COMPANIES PAY FOR 605 respondents Companies tend to support professional development, especially specific courses. Educational courses 68.9% Professional certification programs 49.4% Membership in professional associations 56% None of these 15.9% No answer 5.3% 0 10 20 “We’ve seen our revenue per employee increase by around 65% in the last four years...That’s the way we’ve been able to measure what SYSPRO has done for us.” John Hayward, President, Hayward Gordon Ltd. A Canadian manufacturer/distributor * Very small sample, review with caution. of industrial pumps & mixers to 60+ countries. Free Download: Thinking About ERP? A free book to help you select business software Go To: http://canada.syspro.com/About/Thinking_About_Erp Seaml essl y i n t egr a te d A c count ing, Ma nufacturing & Dis tr i b u ti o n S o ftw a r e Find out more on how SYSPRO can transform your business by calling 1-888-259-6666 30 40 per cent 50 60 70 80 agers who all weighed in at more than $100,000 a year. CEOs and presidents are at the top of the salary hierarchy, averaging $153,700. They’re followed by owners/partners ($141,400), vice-presidents ($136,000), directors ($111,500) and plant managers ($101,000). Engineers average $81,700, while many of the other categories, including administrative management, purchasing/supply management, maintenance managers, and technician/technologists earn between $75,000 and $77,000. Materials managers average just under $70,000. A variety of factors provide an upward influence on salary levels, including company revenue, years of experience, education, and the kind of products made (paper and wood, and chemicals and pharmaceuticals top the list). Because of the lopsided mix of men and women, the results also show it pays to be a guy: there’s a 31% gap between the sexes. A bit less than half the respondents report a portion of their pay made up of bonuses and incentives, with those showing the highest percentage (20% or more) averaging $169,000. Perks or extras include profit sharing for 27%, a vehicle of some kind for 19%, stock options for 6% and club memberships for 5%, but 45% report no extras. More than a third of the respondents (34%) do not see any changes in manufacturing salary trends, while 18% said more skills and experience are required, but 11% see salaries going up. The typical respondent’s age is just shy of 48 with 21.8 years of experience in www.syspro.com 6 Canadian PLANT January/February 2011 SALARY BY MAJOR PRODUCTS MANUFACTURED 605 respondents manufacturing. Forty-one percent have a university degree, 41% have a college or trade/technical school diploma and 13% have a high school education or less. They’re a hard-working lot, too. The average workweek is 47.6 hours. Most respondents (65.5%) are in the 36-55 age category, 38.5% of those are 46-55; and 16.4% are 56-63. These results suggest a significant segment of the companies’ experienced people will be leaving the sector over the next decade. 99.1 Fabricated metal products 87.6 Machinery, equipment 99.5 Food, beverage, tobacco 95.9 Plastic, rubber 90.0 Automotive 106.8 Paper, wood 91.8 Printing 98.5 Computers, electronic 79.0 Transportation equipment 100.2 Chemicals, pharmaceuticals 96.7 Primary metals 98.7 Textiles, footwear, clothing* Aging workforce 79.6 Stone, concrete, glass* 100.9 Petroleum* 75.7 Furniture* 119.3 Electrical* 75.6 Household/personal care* 100.4 Aerospace* 70 75 80 85 90 95 100 105 110 115 120 average salary * Very small sample, review with caution. Your industry may have an impact on your salary level. The survey sample indicates higher salaries are paid to those who make paper and wood, and chemical and pharmaceutical products. SALARY BY COMPANY REVENUE 605 respondents 83.6 Less than $10M 66.5 Less than $1M 74.4 $1M-$4.9M 98.5 $5M-$9.9M 100.1 $10M-$49.9M 95.7 $10M-$24.9M 106.8 $25M-$49.9M 113.0 $50M-$249.9M 115.2 $50M-$99.9M 109.4 $100M-$249.9M 108.4 $250M or more 89.4 $250M-$499.9M 116.2 $500M-$999.9M 118.3 $1B or more 0 20 40 60 thousands of dollars 80 100 120 Looking at companies according to revenue shows bigger isn't necessarily better, but from $500 million and up, it does. www.plant.ca When EMC does a presentation that touches on the aging workforce, the accepted thinking is that for every two people who retire, less than one fills the vacancy, which means greater reliance is placed on new Canadians or making up for the shortfall elsewhere in the economy, says Scott McNeil-Smith, EMC’s director of marketing and development. The potential impact on salaries? “Salaries won’t necessarily be in the top range for younger people with less experience moving in to replace the longer-term people,” says McNeil-Smith. However, he says companies breaking into new markets, especially abroad, will need people with specific skills, such as languages, experience doing business or familiarity with customs in a target market, or abilities on the shop floor related to developing products that meet various international standards.“There’s an opportunity for people to raise their salary levels based on these types of skills.” Most respondents (86%) are happy with their jobs. Both a competitive salary and a healthy work life balance lead the job priorities list for 94%. Sevety-three per cent are happy with their pay and 78% are feeling balanced. Ninety-one per cent want a healthy benefits package and 76% said they have one. Job security is key for 89% and 84% do feel secure. Vacation time is important for 89% and 78% are satisfied with their time off. Bottom of the list is career development for 80% with 67% Canadian PLANT 7 . Management Plant pay takes a HIKE >> Salary Benchmark Report GENDER GAP 605 respondents 120,000 $101,200 100,000 average salary SURVEY SAYS MANAGEMENT $77,300 80,000 60,000 IS SALARY-SATISFIED AND 40,000 FEELING BALANCED 20,000 0 Male 77.4 % Female 19 % It pays to be a guy in manufacturing. The wage gap between the sexes is 31%. * Very small sample, review with caution. declaring themselves satisfied. The job satisfaction responses caught the eye of Justin Graham, a senior research manager for the Rogers Connect Marketing team. of EMC, aResearch not-for-profi t consortium “Given the impact of the recession of Canadian manufacturers. “A lot ofover the last couple of years, it’s interesting it speaks to what’s happening inside that satisfaction with are job saying security the overall buildings where people (84% satisfied, 35% very satisthey’ve had toincluding take on more responsibilified) is the highest ranked influencer ties following lay offs and cutbacks.”of LEVEL OF EDUCATION 605 respondents University degree College diploma Trade/technical High school or less Average salary $102,900 $85,100 $95,100 $97,700 % replies 40.7% 25.8% 14% 12.7% Most respondents (72%) had a manenvironments make an average of 12.5% agement role in their companies, while SALARY BY EXPERIENCE more than those in non-unionized plants. 18% identified themselves as having an respondents The average salary for all titles is ownership stake. Their businesses605 cover m 120,000 $96,600, which represents a range of interests from fabricated $108,400 a 3.98% $103,900 increase over 2009 and as of October, metals to sophisticated electronics with e 100,000 it’s ahead of the 2.4% inflation rate in the 14.4% identifying their organizations $85,800 $85,900 preceding months. as large (more than 500 employees) $72,000 and80,000 the rest as SMEs. About 65% of the mrespondents work in non-union plants, Top earners 60,000 and almost 30% work in plants that are Predictably, the big money is goat least partially unionized. The results ing to owners, senior executives and 40,000 show managers working in the unionized plant managers who all weighed in at more than $100,000 a year. CEOs 20,000 and presidents are at the top of the salary hierarchy, averaging $153,700. ACTURING SALARIES 2010 They’re followed by owners/partners espondents0 5 years or less 6-9 years 10-19 years ($141,400), 20-29 years 30+ years No response vice-presidents ($136,000), 6.3% 5.1% 29.1% 29.9% 26.4% 3.1% directors ($111,500) and plant managers 08 2009 2010 % responses ($101,000). ,200 $96,900 $101,000 21.3% beauty. The more experience you have, the higher your salary. average $81,700, while Engineers ,600 Age before $73,100 $75,500 17.9% many of the other categories, including ,900 $81,200 $81,700 7.1% administrative management, purchasing/ ,200 $103,900 $111,500 6.4% 8 Canadian PLANT supply management, maintenance man,900 $132,800 $136,000 6.4% average salary cn AGE OF RESPONDENTS job satisfaction,” says Graham. 605 respondents The recession has also influenced their <35 No reply He observes feelings about training. most 9.4% 6% >65 of the respondents (38%) cited productiv2.8% ity or continuous improvement as an area requiring additional work. 56-65 They were asked what it takes to do 16.4% their jobs and people skills ranked most important by a landslide, according to 44% of those surveyed. “In contrast the second most important skill, industry specific technical skills, is cited by just one-in-ten (10%),” says Graham. Even farther back are productivity/ continuous improvement (8%), financial 36-55 65.5% and project management (both 7%) and analysis (6%). Look for a signifi cant drain of experienced employees Diggins views on people within 10 years. Of thethe 36-55focus age group, 38.5% are skills, somewhat taken for granted in the 46 to 55. past, as prudent. With ongoing shortages of skilled people and impending retirements among baby boomers, he says comNUMBER OF EMPLOYEES panies need to do the best they can with 605 respondents the people they have. There will be much No reply on. “Keeping more head hunting going >5,000 4.8% 3.1% will depend on keeping the right people < 50 1,000-4,999 31.6% people happy.” 5.5% 500-999 5.8% Optimistic about the future Many of the companies (45%) said revenues were up from 2009, 16% said they >500 14.4% January/February 2011 WHERE THEY’RE FROM 605 respondents Other Yukon, NWT, 1.2% Nunavut 0.2% NUMBER OF EMPLOYEES 605 respondents No answer Atlantic 5% 9.9% Quebec 4% West 12.4% 1,000-4,999 5.5% >5,000 3.1% No reply 4.8% < 50 31.6% 500-999 5.8% >500 14.4% 250-499 11.2% 50-249 38% Ontario 66.9% Most respondents come from Ontario, manufacturing’s heartland. were the same while 18% reported a decrease. And they are optimistic about the future. Over the next five years 64% plan to invest in new production equipment and processes, 58% will be hiring more Most manufacturing companies are SMEs, with almost 70% employing under 250 people. employees, 33% will be entering new geographic markets and the same percentage will be adding new lines of business. There are some issues that concern respondents. First for 59% of them is cost control, followed by skills shortages (43%), reorganization (30%), technology upgrades and forecasting (both 29%), supplier relationship management (25%) and capacity shortages (23%). Average salary * Very small sample, review with caution. YEARS OF EXPERIENCE 605 respondents EMPLOYMENT SITUATION 605 respondents 25 Hours reduced 3% Same company, different job 4% 21.8 20 Stone, concrete, gl New company 3% years Promoted 6% 15 13.2 9.2 10 5 0 In manufacturing Current company Current job Executives and managers tend to be longer-term employees. * Very small sample, review with caution. www.plant.ca Same salary; more responsibility 26% No change 56% Employment conditions are unchanged for more than half of the respondents. Canadian PLANT 9 Management >> Salary Benchmark Report AGE OF RESPONDENTS 605 respondents >65 2.8% No reply 6% MOST SIGNIFICANT SHORT-TERM ISSUES 605 respondents <35 9.4% Cost control 59% Skills shortage 43% Reorganization 56-65 16.4% 30% Technology upgrade 29% Forecasting Supplier relationship management Capacity shortages Environment/corporate social responsibility Risk management 29% 25% 23% 19% 19% 17% IT issues 12% Overseas sourcing 36-55 65.5% Look for a significant drain of experienced employees within 10 years. Of the 36-55 age group, 38.5% are 46 to 55. 0 20 10 30 40 50 60 per cent Manufacturers continue to find cost control a significant challenge. * Very small sample, review with caution. MORE TRAINING NEEDED 605 respondents HOURS WORKED PER WEEK 605 respondents Productivity/ continuous improvement Financial 50 42% 38% 31% 28% People skills 40 26% per cent Project management 24% Negotiation skills 30 23% Planning 22.6% 23% Technical skills 20 15.5% 18% Analysis 16% Sales skills 10 8.3% 1.7% 0 Less than 40 40-49 50-59 60-69 1% Other 5% More No than answer 70 They’re a hard-working bunch. Only 5% put in les than 40 hours per week. 4% Nothing 0 5 10 15 20 25 30 35 40 per cent More than a third (38%) of respondents need to sharpen productivity and continuous improvement skills. * Very small sample, review with caution. “Cost containment is a big issue,” says McNeil-Smith. “Turning cost centres into profit centres is one way to keep a lid on things.” He cites, as an example, the purchasing co-operative EMC established in the London, Ont. area that will pool purchases of 10 Canadian PLANT several manufacturers for savings that fall directly to sample, the bottom * Very small reviewline. with caution. These are all areas EMC has been addressing, says McNeil-Smith. “But one of the most asked questions from members has to do with how to benchmark salaries. The results of this survey will help them access that important information.” The survey, fielded in late November and early December, has a +/-3.3% margin of error, 18 times out of 20. Comments? E-mail joe.terrett@plant. rogers.com. January/February 2011