Daniels Ethics Case Competition DESB Undergraduate Case Competition 2013-2014 Coaching Session Dr. Abe Bakhsheshy Daniels Professor of Ethics Professor and Lecturer of Organizational Behavior Learning objectives Levels at which Ethical Issues May Be Addressed Ethical Decision Making Model (1) Ethical Decision Making Model(2) Case in point Summary Levels at Which Ethical Issues May Be Addressed Personal Level Organizational Level Situations faced in our personal lives outside the work context Workplace situations faced as managers and employees Dr. Abe Levels at Which Ethical Issues May Be Addressed Industry Level Societal and Global Levels Situations where a manager or organization might influence business ethics at the industry level Local-to-global situations confronted indirectly as a management team Dr. Abe The Stakeholder View of the Firm 5 Personal and Managerial Ethics Conventional Conventional approach approach Resolving Resolving Ethical Ethical Conflicts Conflicts Principles Principles approach approach Ethical Ethical tests tests approach approach Dr. Abe Conventional Approach to Business Ethics Conventional approach to business ethics involves a comparison of a decision or practice to prevailing societal norms Pitfall: ethical relativism Decision or Practice Prevailing Norms 7 Social, Ethical relativism examples: If we don’t do it, someone else will. That’s the way it has always been done. We’ll wait until the lawyers tell us it’s wrong. It doesn’t really hurt anyone. The system is unfair. I was just following orders. Everybody else does it. Personal and Managerial Ethics Principles Approach Anchors decision making on an ethical principle such as: Utilitarianism Rights Justice Caring Virtue ethics Servant leadership Golden Rule Personal and Managerial Ethics Principle of Utilitarianism focuses on an act that produces the greatest ratio of good to evil for everyone Consequentialist theory Personal and Managerial Ethics Principle of Rights focuses on examining and possibly protecting individual moral or legal rights Personal and Managerial Ethics Personal and Managerial Ethics Principle of justice involves considering what alternative promotes fair treatment of people Types of justice Distributive Compensatory Procedural Rawlsim Personal and Managerial Ethics Rawls’ Justice Each person has an equal right to the most basic liberties comparable with similar liberties for others Social and economic inequalities are arranged so that they are both: a) b) reasonably expected to be to everyone’s advantage and attached to positions and offices open to all people Personal and Managerial Ethics Principle of caring focuses on a person as a relational, caring and not as an individual “Only a life lived for others worth living” -A. Einstein Virtue ethics focuses on individuals becoming imbued with virtues Personal and Managerial Ethics Golden rule focuses on the premise that you should do unto others as you would have them do unto you Personal and Managerial Ethics Ethics Test Approach Test of common sense Test of one’s best self Test of making something public Test of ventilation Gag test Determine economic outcomes, legal requirements, and ethical duties where problem lies and how solution meets all Ethical Decision-Making Identify decision you are about to make Articulate all dimensions of proposed decision Conventional Approach Standards/Norms -Personal -Organizational -Societal -International Principles Approach Ethical Principles -Justice -Rights -Utilitarianism -Golden Rule -Caring - Virtue - Servant Leadership Course of action passes ethics screen Engage in course of action Ethical Tests Approach Ethical Tests -Common sense -One’s best self -Public disclosure -Gag test . . . Course of action fails ethics screen Do not engage in course of action Identify new course of action Analytical Process for the Resolution of Moral Problems Determine the economic outcomes Understand all moral standards Define complete moral problems Recognize all moral impacts: Benefits to some Harms to others Rights exercised Rights denied Consider the legal requirements Evaluate the ethical duties Propose convincing moral solution April 20th, 2010 Deepwater Horizon‐Gulf of Mexico BP Oil Spill Eleven people lost their lives to the explosion of Deepwater Horizon: What Does 184 Million Gallons of Oil Look Like? There have been about 4.38 million barrels of oil spilled which would be enough to power 674,563 US homes for 1 year. BP Oil Spill BP’s cost of dealing with the spill is up to about $4 billion. To date, BP has payed claims totaling $207 million to settle for damages (comprised of 67,500 payments). The total economic impact of the spill remains to be seen the tourism and fishing industries in the Gulf states generate billions of dollars each year Several pre-explosion risks and problems allegedly ignored by BP Problems w/ blow out preventer (BOP), equipment readings, sudden gas release, etc. BP appears to have chosen risky procedures to save on time and money Using fewer liners/barriers than recommended, using only 6 centralizers instead of 21, etc. Who benefits? • BP and its stockholders as long as nothing catastrophic happens – • Oil consumers – • Can produce more oil with less expense Can have more of what they want, quicker Lawyers – Get paid to represent the parties involved, especially the defense in this case Who was harmed? • • • • • • • Gulf Coast Fishing Industry Ecosystem of Gulf Coast Tourism Industry in Florida, Alabama, Mississippi, Louisiana Victims of Deepwater Horizon explosion and their families Reputation of Materials Management Service BP Stockholders Residents of Gulf Coast States Is it “Right,” “Just” and “Fair?” • • • • Cutting preventive maintenance to gain more uptime and more profits when the repercussions of those actions could be catestrophic? Does BP have the right to do whatever it wants if it has all of the necessary permits? Rights of employees’ to a safe workplace? Who is responsible or negligent? (Workers, BP, the US government, and/or its citizens?) Is it “Right,” “Just” and “Fair?” cont’d Is it moral and ethical for a company to do business in such a manner that there is a chance that their catestrophic failure could deny the rights and freedoms of others? Whose rights were exercised? BP and its stockholders BP satisfied regulatory requirements (MMS) to drill Oil Consumers 1/8 of all domestic oil comes from Gulf wells Helps alleviate dependence on foreign oil Whose rights were denied? Fishing industry Tourism Industry Gulf Coast Ecosystem Family members of victims Stakeholders of BP US and Global Citizens The Economics -Oil is big money...3 out of 5 top global corporations oil co. all 5 oil dependent. top 40 if compared to GDP of countries The Legal - $75 million cap that must be paid towards those affected by a spill that was set forth by the Oil Pollution Act 1990 -BP has set aside voluntarily 20 billion. -BP has lost over 70 billion in shareholder value and has pledged 20 billion to clean up. -Should a company be involved in a operation where a negative externalities could cost society -Was it worth the risk? more than the value of the company? “The true essence of humankind is kindness. There are other qualities which come from education or knowledge, but it is essential, if one wishes to be a genuine human being and impart satisfying meaning to one's existence, to have a good heart.” “Leave this world a better place!” -Tenzin Gyatso, The 14th Dalai Lama (b. 1935)