Safe Embrace is a full service intimate partner violence program. We are committed to ending the cycle of intimate
partner violence through innovative intervention and prevention programs. We envision a community in which
every individual is able to realize their human right to live free from intimate partner abuse.
POSITION:
HOUSING MANAGER
SALARY RANGE: $32,000 - $36,000
REPORTS TO:
EMPLOYMENT STATUS: Full Time Exempt
Executive Director
GENERAL DESCRIPTION:
The Housing Manager primary responsibility is to perform
administrative tasks that will ensure the quality of services at the shelter and transitional housing.
This will include providing support to the case management and crisis intervention functions for
victims of domestic violence and their children, as well as work as a member of the management
team.
KEY DUTIES AND RESPONSIBILITIES:
The key duties and responsibilities of the Housing Manager are divided into two categories:
administration and advocacy support. The specific duties may include, but are not limited to, the
following:
Administration – Housing Staff
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Under the supervision of the Executive Director, hire, supervise, and evaluate all paid and
volunteer housing staff.
Build staff competencies for each job position.
Foster paid and volunteer staff team building efforts within the program.
Prepare a work schedule for all shelter staff.
Create and implement plans for professional growth with assistance of supervisors.
Coordinate training for paid and volunteer staff.
Administration – Program Support
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Assist Executive Director and Development team with preparation for grant proposals.
Ensure that data reports are accurate and completed prior to deadlines.
Establish and document appropriate service provision protocols and procedures as it
relates to the housing environment. Implement policies that address residential rules,
safety, confidentiality, and services.
Participate in agency fundraising events. Represent Safe Embrace with professionalism
and courtesy.
Implements emergency procedures when necessary and conducts periodic safety drills.
Creates and documents a schedule for shelter maintenance, supply needs and repairs to
the Executive Director.
Review and follow program budget for housing programs. Maintain accurate records of
expenditures. Work closely with administrative staff to maintain program budget.
Participates in all program staff meetings, in-service training, conferences, and meetings
as required.
Regularly communicate with Executive Director; to include shelter and transitional
housing program and residents, staff, volunteers, and policy.
Advocacy Support
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Occasionally answer hotline calls and document accurately. Respond to hotline calls in a
timely manner.
Respond to emergencies at shelter in a timely manner.
Ensures initial intake, crisis counseling and orientation with new shelter residents and
exit interviews with residents leaving the shelter are conducted timely, accurately, and
thoroughly.
Provides crisis intervention and emotional support, information, and referrals to other
service providers and resources.
Provides empowering support to residents experiencing discipline problems with
children, including education about non-violent methods. Promotes positive resident
interaction, offers conflict resolution during disagreements and educates residents about
positive communication.
Supervises all shelter activities. Conducts weekly housing meetings to devise chore list,
menu plan, requests for supplies and to discuss any problems that may arise in the
residential setting.
Enforces shelter rules and procedures ensuring the basic needs of residents are being met.
Systematically review participant case records and assist advocates with on-going
casework.
Communicates shelter activities and problems with Executive Director.
Additional:
Performs other job-related tasks as assigned.
QUALIFICATIONS:
Knowledge and Education:
A bachelor’s degree in social work, counseling or related field or equivalent experience is
desirable, but not required. An understanding of the dynamics of abusive relationships, and a
commitment to preventing violence in the home is needed. Bilingual (Spanish/English) is
preferred, but not required.
Skills and Abilities:
The ability to communicate both orally and in writing in a clear and concise manner is required.
Excellent organizational, prioritizing, and administrative skills are required. An understanding
of and sensitivity to serving a diverse population is required. Flexibility to meet changing needs
and crisis situations is required. The successful candidate should be a team player. Being a selfstarter who is willing to take initiative and needs little supervision is preferred and highly
desirable. Experience in a management role is highly desired.
Physical Requirement:
The ability to sit for period up to 3.5 hours. Ability to lift, carry, and move up to 35 lbs. Ability
to bend at waist and use of both hands for phone, computer and filing. Ability to climb and
descend steps or ladders.
Work Experience:
One to two years experience in a residential, crisis management, or social service setting is
desirable, but not required. A minimum of two years of demonstrated success with program and
staff supervision is desirable.
Other:
Must possess a valid Nevada driver's license, proof of insurance, and successfully pass a child
abuse and criminal background check.
HOW TO APPLY:
Submit a cover letter, resume, and minimum three professional references to:
JillB@SafeEmbrace.org
Fax: (775) 313-0883
Mail: PO Box 3745, Reno, NV 89505
Phone: (775) 322-3466
CLOSING DATE/DEADLINE TO APPLY:
March 23, 2014 at 5:00 PM or until filled
Safe Embrace will not discriminate because of political or religious affiliation, or because of race, ethnic, or
national origin, age, sexual orientation, economic status, education, marital status or other non-merit factors.
Discrimination on the basis of sex or physical disability shall be prohibited except where specific sex or physical
requirement constitutes a bona fide qualification necessary to proper and efficient administration.