Fast-Cycle Strategy Management System Strategy Consulting Solution for accelerating your Business Results Strategicfrontend.com Set-up Technologie Management Gruppe Global Resourcing GmbH Germany March , 2011 Paul.Gromball@tmg-muenchen.de www.tmg-muenchen.de Content 1. Translating Strategy & Execution into Profit: Fast-Cycle Management Approach 2. Developing Fast-Cycle Management: Executive Forum Model 3. Enabling Fast-Cycle Management: Strategicfrontend.com Software Solution 2 The “Strategic Journey” Challenge: The Dynamics of Executing the Strategy “Dynamic Management ”: Operating in a three-dimensional world… Client Statement. “It’s not our strategy that’s the problem; it’s our execution of it!” The all-important third dimension is that of the journey itself, from which the intersection of strategic-planning and implementation is merely the starting point: The journey is your ongoing path and trajectory toward your goals, planning and implementing strategy, executing a myriad of changes and overseeing numerous operations. Conventional management theory focuses on helping you manage two dimensions: strategic-planning and implementation. Key Leverage Point: Mastering Dynamic Complexity Key Leverage Point : Mastering Detail Complexity 3 Fast-Cycle Management: Organizational Agility is the essence of Strategy ( OODA-Loop ) Massachusetts Institute of Technology MIT/Boston: Network centric warfare project 4 Fast-Cycle Management Solution : Driven by web-based Apps of strategicfrontend.com Fast-cycle management is at the core of organizational agility, for which Apps help to speed up the frequency of communication, collaboration and coordination as a team/organization… 5 Fast-Cycle Manager (1) : Process Owner (Chair) coordinates the Manager of “Process Groups/Apps” in a cross-functional Peer-Group Process Owner (Chair) Executive Forum Member Roles 1. Forum Chair/Process Owner Process Group Manager (Forum Member) in art St gA pp 2. Business Intelligence Manager 3. Product/Market Manager 4. Corporate Portfolio Manager 5. Customer Manager 6. Strategic Controller Set-up Management Forum first : An Fast-Cycle Executive Forum is a group 6-10 managers from different company functions who convene once a week in a virtual ‘round table’ discussion format to create fast-cycle management solutions through peer to peer dialogue. 6 Fast-Cycle Manager (2): Business Intelligence Manager Enabling Manager Apps Business View: In what businesses are we in? Profiling the Corporate Business Arena for structuring all activities , data and authorization on strategicfrontend.com. The software allows you to create granular Definitions of your Business Regions, Customer Segments and your Product/Service. Competitive Intelligence: What are the strengths and weaknesses Our competitive intelligence approach to profile the major competitors supports all managers on the Corporate, Market and Customer Level with a unified view of local/global strengths and weaknesses. This is the bases for achieving competitive advantages at the market and customer level. 7 Fast-Cycle Manager (3) : Product/Market Manager Enabling Manager Apps Market Strategy: How to achieve sustainable competitive advantage? Based on proved methods of strategic management consulting (e.g. McKinsey, BCG, ADL..) you can do a market diagnostic and develop market strategies and plans and in addition: Identify the market potential, Analyse the Product-lifecycle, Evaluate market specific Competitive strengths and weaknesses, ,assess marketattractiveness, do SWOT-analysis / Campaign development, Strategy development and – formulation and Finance-planning. Initiatives and Projects: How to engage Market Strategy through Project Streams? Stay organized and manage strategic and operative activities with full collaboration capability with internal employees and external partners. Monitor tasks from home or on the road with Web enabled desktop, laptop, PDA, or cell phone access.. 8 Fast-Cycle Manager (4): Corporate Portfolio Manager Enabling Manager Apps Portfolio: In which markets do we get the best leverage from our resources? Strategicfrontend.com allows you to use the portfolio management of markets as a powerful tool for leveraging your Corporate Resource Allocation Process by adding new markets, create synergy between markets , exit of markets or making markets more profitable. Business View: In what businesses are we in? Profiling the Corporate Business Arena for structuring all activities , data and authorization on strategicfrontend.com. The software allows you to create granular Definitions of your Business Regions, Customer Segments and your Product/Service. 9 Fast-Cycle Manager (5): Customer Manager Enabling Manager Apps Customer Strategy: How to find & address high potential customers? This approach is based on an proven customer strategy approach of McKinsey. Core of this approach is to get a “snapshot” of the customer and competitive landscape of your customer base. Opportunities are generated in an creative and collaborative process to increase sales by 50%. Opportunity Management: How to increase the hit/conversion rate? Maximize your opportunity conversion rate by ensuring that opportunities are being followed up consistently during the sales cycle. strategicfrontend.com allows you to create customizable sales pipelines,, build triggers to streamline sales activities, and more. 10 Fast-Cycle Manager (6) : Strategy Controller Enabling Manager Apps Scorecards & Collaboration: How to measure and interpret the strategy? Strategicfrontend.com allows you to create market-specific strategic maps and (balanced) score-cards. This makes the strategy operational. The same format of the strategic map ensures alignment of objectives , strategic themes, key performance indicators across all company markets. This is the bases for monitoring progress of the strategy and collaboration. Performance Improvement: How to align strategy with operational performance improvements? This approach is based on an proven Performance Management of McKinsey. Core of this approach is to identify performance risks in market specific value added steps of Acquisition, Development, Operations and Service. The set-up of Initiatives to close performance gaps are supported. 11 Supporting Apps (1) Open Innovation: Open innovation helps you use external ideas as well as internal ideas, and internal and external paths to market, as your company looks to advance their technology” The boundaries between you firm and its environment makes the software permeable; innovations can easily transfer inward and outward. Marketing Campaigns Generate a steady stream of leads and opportunities by putting your marketing on auto-pilot. Our software allows you to create elegant, multi-step drip campaigns with online and offline components (e-mail,direct mail, fax, etc.) that can be used to automatically convert leads into educated, motivated prospects and convert customers into repeat buyers.. Key Account Strategy: How to create synergies in Key Account Networks? The software helps you to create Key Account Networks of locations and local sales reps. This create transparency of best-practices which can be shared 12 Supporting Apps (2) Product Launch The product launch is a specific crossfunctional and cross-boundary initiative. The activities can be tailored to the requirements of the company, product and country TQM: Total Quality Management The software helps you to create Operations Networks of plants and production segments. This create transparency of best-practices quality solution which can be shared. Supply Chain Design Intense Sourcing Major Changes in business and technology make it imperative that companies pursue responsive redesign of their supply Chain Processes. The Software support the project team in designing global Supply Chains. The proven sourcing process of Mitchell Madison supports category specific sourcing events. It helps the team to analyse spend, developing sourcing strategies, bid solicitation and evaluation as well as in contract management incl. Monitoring. 13 Cockpit of Organizational Agility: Manager can select, implement and manage Key Topics when they arise by using the smart interface of strategicfrontend.com which is accessible anywhere Social and Mobile: A free selection of Mobile management apps by every manager enables self-sufficient operations and greater business impact through unlocking the initiative, creativity and passion of key people 14 Strategicfrontend.com : Strategy Consulting Program A) Fast-Cycle Management Process Design: Overview View: Start-up Tutorial 1: Fast-Cycle Management Process Design B) Fast-Cycle Managers: Provide Personalized Dashboards View: Start-Up Tutorial 2: User-specific Dashboard Design C) Fast-Cycle Executive Forum: Steps for Start-up/Networking of the Manager Peer Group View Topics: 1) View: Start-up User 1: Process Owner/Executive Forum Chair 2) View: Start-up User 2: Business Intelligence Manager 3) : Start-up User 3: Product/Market Manager (View 2)as guideline) 4) :Start-up User 4: Corporate Portfolio Manager (View 2)) 5) :Start-up User 5: Customer Manager (View 2)) See also: http://gromball.wordpress.com/ 6) : Start-up User6: Strategic Controller (View2)) 15 Content 1. Translating Strategy & Execution into Profit: Fast-Cycle Management Approach 2. Developing Fast-Cycle Management: Executive Forum Model 3. Enabling Fast-Cycle Management: Strategicfrontend.com Software Solution 16 Fast-Cycle Executive Forum Model : Leverage Peer-to Peer Groups with 12 Deliverables Forum Preparation Fast-Cycle Management Network Fast-Cycle Management Forum: Creating & Test the "Blueprint" 12 Key Deliverables Forum Launch Pad Statement Statement of of 3 Understanding/ Understanding/ Project Project Scope Scope Set up up WebWeb1.Set Platform Platform Process Process Owner: Owner: 2. Set Set up up Dashboard Dashboard and Workflow and Workflow Process Process Group Group 4 Manager: Manager: Set Set up up Dashboard Dashboard 55 .. Process Process Diagnostic Diagnostic &Analysis &Analysis Forum Process Groups Topics 66 .. Define Define Business Business View/Market View/Market Intelligence Intelligence Design/Test Design/Test 7. 7. Market Market Strategy Strategy Process Process Design/ Design/ Test Test 8. Corporate Corporate Strategy Strategy Process Process 11. Define Define System System Customization Customization Needs Needs Implementation 12. Implementation plan plan Design/Test Design/Test 9. Customer 9. Customer Strategy Strategy Process Process 10. Design/ Test Measurement and Interpretation Process 17 Forum Software: This Platform can be deployed as Cloud or On-Premise Solution Set up up WebWeb1.Set Platform Platform Access: http://www.strategicfrontend.com/tmg 18 Forum Chair : Process Owner coordinates the Design of the Fast-cycle Process Process Process Owner: Owner: 2. Set up Dashboard Set up Dashboard and and Workflow Workflow Process Owner (Chair person) Set-up the Dashboard for the Process Owner-Chair Person First 19 Personalized Homepage of the Chair person: Core Apps are activated to design the Total Fast-Cycle Management Process Process Process Owner: Owner: 2. Set up Dashboard Set up Dashboard and and Workflow Workflow Total Process Owner Activate all core Apps from the beginning 20 Fast-Cycle Management Dashboard Total Process Owner: Apps and Design Tasks Process Process Owner: Owner: 2. Set up Dashboard Set up Dashboard and and Workflow Workflow F sk Ta low Total Process Owner Result: Managing the complete Process with Apps, Tasks and Bookmarks 21 Forum Activity Plan for Designing the the Fast-Cycle Management Process: Identify the Topic Flow and assign form members (internal & external) and their roles Process Process Owner: Owner: 2. Set up Dashboard Set up Dashboard and and Workflow Workflow 22 Statement of Understanding: The “Charter” of the Forum Statement Statement of of 3 Understanding/ Understanding/ Project Project Scope Scope 23 Forum Members : Create personalized Profile and Dashboard for each Forum Member Process Process Group Group 4 Manager: Manager: Set Set up up Dashboard Dashboard Executive Forum Member Roles 1. Forum Chair/Process Owner Process Owner (Chair) Process Group Manager (Forum Member) St i ng art p Ap 2. Business Intelligence Manager 3. Product/Market Manager 4. Corporate Portfolio Manager 5. Customer Manager 6. Strategic Controller Set-up the Fast-Cycle Social Network first : Create the Fast-Cycle Management Network and set up the role specific dashboard on strategicfrontend.com 24 Personalized Homepage Process Group Manager: Only his Process group/ App is activated to design the Fast-Cycle Management Process Process Process Group Group 4 Manager: Manager: Set Set up up Dashboard Dashboard Process Group Manager (Example “Business View” 25 Fast-Cycle Management Process Group Manager: One-to-one Coaching Process Process Group Group 4 Manager: Manager: Set Set up up Dashboard Dashboard Process Group Manager (Example “Business View” F sk Ta low T al er n Ge k as 26 Fast-Cycle Management : Benchmarking Diagnostic with all Forum members 5. 5. Process Process Diagnostic Diagnostic &Analysis &Analysis 27 Benchmarking Diagnostic Result: Freedom to Express Yourself 44 .. Process Process Diagnostic Diagnostic &Analysis &Analysis MAX MIN 28 Weekly Meeting : On-going management training and education for fast-cycle management Chair: In the social driving seat Forum Member: Peer-to-peer Dialoge App Example . Aggregation of internal Data and external Information and judgments . Input of external Information and Judgments strategicfrontend.com Organization / Security Strategy Marketing . Creation of Strategy and Execution Documents Interface Sales Knowledge Assembly Line Approach DB Each member walks away from the forum with practical action steps for improving their management abilities with constant accountability checks from the peer-group and chair. 29 Fast-Cycle Management Experts Share Their Knowledge Topic-Example Best-Practice Market Strategy Management specialists who inspire and share knowledge across our forum network.. ..leaving them feeling motivated and empowered to drive their managment processes to the next level. 30 Tap Into a Global Network of Executives Central Management Regional Management Country Level Country Manager Corporate Management 1. 1.Business BusinessSuccess Success Planning Planning 2. 2. Develop DevelopMarket Market Strategy Strategy Market Level Business PlanBusiness Market PlanBusiness Market Plan Market 3. 3.Translate TranslateMarket Market Strategy Strategy BU Management/ Innovation Management Business Portfolio Business Portfolio 4. 4. Plan PlanMarket Market Execution Execution Market /Business Developer Operations Management 6. 6.Monitor Monitorand and Learn Learn 5. 5. Execute ExecuteMarket Market Initiatives Initiatives Report Analytics Customer Level 7. 7.Test Testand and Adapt Adapt Strategy Strategy Business Intelligence Manager Strategic Controlling Master Data Fulfillment Customer Manager Order Transaction Level 31 Benefits of Fast-Cycle Management Forum Membership: Achieved Results Client Example Social Productivity Speed Sharing Results 100% MY 12 weeks 35% 50% 95% 50% MY Decision Process Costs + 1 day Decentralization = + Online Market Strategy Events Reducing Planning Layers Instant Expert Verification Flexible Access to Resources needed to address the unexpected Connecting Knowledge with practice-real-time 100% Top Line Growth in 2 years Strategy Cycle Time Streamlining Data Gathering & Reporting 135% Market Synergies Replication of proven strategy execution processes Payback Time: Payback Time: 6 Months 6 Months Success Transfer Strategicfrontend.com enables consulting and client management to become more productive 32 Testimonial: Schaeffler Group (2002 -2010) 33 Content 1. Translating Strategy & Execution into Profit: Fast-Cycle Management Approach 2. Developing Fast-Cycle Management: Executive Form Model 3. Enabling Fast-Cycle Management: Strategicfrontend.com Software Solution 34 I) On-Premise Solution : Connecting structured and unstructured Knowledge and Data with Apps for making user-generated content easy to create Market Manager: In the social driving seat App Example 3. Aggregation of internal Data and external Information and judgments 2. Input of external Information and Judgments strategicfrontend.com CRM Strategy Organization / Security IT-Infrastructure Interface 1. Import Internal Data 4. Creation of Strategy and Execution Documents Sales ERP BW Marketing Knowledge Assembly Line Approach DB People and computers are connected so that –collectively- they act more intelligent 35 Client Examples Schaeffler Group Balluff GmbH Corporate Diagnostic: Post Merger Integration: World Scan Quality-improvement process Supply Chain Redesign Market Execution: Global Opportunity-Management Global customer-potential analysis CRM-System Global Sales-Controlling Business Development: European market-strategies Strategic Controlling: Strategy development for sectors Strategic Investment planning process Strategic Controlling: Portfolio Management for pilot-sectors Market-Score Carding Business Development: Process for market/competitive analysis and strategy Structured innovation process Worldwide Business Intelligence Solution Merck KGaA Corporate Diagnostic: Process design for strategic marketing and key account management Creation of CRM systems Market Execution: Sales-increase program North-America Süd Chemie AG Corporate Diagnostic: Process design for strategic marketing Institute for Economic Strategies/Moscow: BioRegio STERN Management GmbH Business Development: Controlled innovation management for „The Virtual Drug Development Company“ Corporate Diagnostic: Auditing for Russian companies Rheinmetall AG Massachusetts Institute of Technology MIT/Boston: Network centric warfare project Market Execution: Global Opportunity-Management Global customer-potential analysis Market Research 36 II) Google Cloud Computing Architecture: Strategicfrontend.com as part of the Google Ecosystem Strategicfrontend.com 37 Nonconsuming and lesser demanding businesses become clients in 60 Countries based on the 1-click availability of the Google Marketplace 500 Google Apps Customers in 60 Countries use strategicfrontend.com 38 III) Microsoft Cloud Computing Architecture: Strategicfrontend.com as part of the Microsoft Ecosystem Strategicfrontend.com 39 Strategicfrontend-com : Overcoming the Enterprise 1.0 Barriers Client Example Contact: Paul.Gromball@tmg-muenchen.de Blog: http://gromball.wordpress.com/ 40