eCampus Center – Extended Studies Access, Partnership, Quality, Services, Innovation Boise State University QUICK START GUIDE Student Orientation to Boise State eCampus eCampus Center – Extended Studies Access, Partnership, Quality, Services, Innovation Boise State University CONTENTS Welcome to Boise State eCampus ............................................................................................................................................ 2 Student Success ................................................................................................................................................................. 2 Organization ...................................................................................................................................................................................... 3 Prioritization ....................................................................................................................................................................................... 4 Communication .................................................................................................................................................................................. 5 Engagement ...................................................................................................................................................................................... 6 Dedication .......................................................................................................................................................................................... 7 Blackboard .......................................................................................................................................................................... 8 Accessing Blackboard Classes .......................................................................................................................................................... 8 eLearning at Boise State ................................................................................................................................................................... 9 Student Information ........................................................................................................................................................... 12 Academic Honesty, Cheating, and Plagiarism ................................................................................................................................. 12 Course Evaluations.......................................................................................................................................................................... 12 Information Technology Resource Use............................................................................................................................................ 12 Online Behavior ............................................................................................................................................................................... 13 Proctored Exams ............................................................................................................................................................................. 13 Statement of Shared Values ............................................................................................................................................................ 14 Student Online Privacy Notice ......................................................................................................................................................... 15 Appendix ........................................................................................................................................................................... 16 Appendix I – Online Class Exploration Checklist ............................................................................................................................. 16 Appendix II – Study Plan Template.................................................................................................................................................. 17 Appendix III – Calendar Template ................................................................................................................................................... 19 Appendix IV – Contact List Template............................................................................................................................................... 25 Appendix V - Blackboard Quick Reference Guide ........................................................................................................................... 26 Appendix VI – Statement of Shared Values ..................................................................................................................................... 28 1 eCampus Center – Extended Studies Access, Partnership, Quality, Services, Innovation Boise State University WELCOME TO BOISE STATE ECAMPUS At Boise State University, eCampus encompasses all academic courses taught at a distance using educational technology to deliver or convey class content and communication between the instructor and students. The two main learning frameworks that mediate distance courses are asynchronous and synchronous. Asynchronous refers to activities that do not require participation at a specific time while synchronous activities are conducted in real time or at specified times with other students. The focus of this Quick Start Guide is online learning that uses the Internet as the primary way of uniting teachers, students, and course content. Most Boise State faculty who use the Internet to deliver course content also use the course management system, Blackboard. Therefore, in addition to reviewing strategies for being successful in an online course, this guide will introduce students to Blackboard, and other important information related to online learning at Boise State. STUDENT SUCCESS Online learning presents students with unique opportunities and challenges. Online courses have a greater level of flexibility and allow students to work on coursework when it works best for their schedule. However, since students do not physically go to a classroom each week for instruction, they are even more dependent on themselves to stay active in the class and motivated to complete assignments. The purpose of this portion of the guide is to provide you with information to be successful in an online eCampus class. Success in an online class requires organization, prioritization, communication, engagement, and dedication. In this section you will review strategies, tips, techniques, and resources available to increase your success as an online student. Student Success 2 • • • • • Organization Prioritization Communication Engagement Dedication Access, Partnership, Quality, Services, Innovation eCampus Center – Extended Studies Boise State University ORGANIZATION Successful online learners understand the importance of organization, especially if they are registered in more than one class. Taking a few moments at the beginning of the class to review due dates of exams, assignments and other class requirements is essential to success. Knowing what is expected of you at the beginning will help you create an organized and realistic plan for the rest of the semester. In this section you will review strategies for starting out the semester organized and prepared. Review Notes On your class schedule in my.BoiseState, you will find one or more notes associated with your class. These notes provide important information and reminders about the class such as prerequisites, testing, and in-person or synchronous requirements. Review all class notes prior to the start of the semester and answer the following questions. When does my class begin? Do I need to purchase any textbooks, computer software, supplies or other equipment? Are there any in-person requirements for this online class? Will there be any proctored exams? What is the time commitment for this class? Class notes are not designed to provide all the information about a class but they provide a good picture of what to expect before you have access to the class. Purchase Textbooks Online instructors expect you to be ready to learn the first week of class. Avoid unnecessary delays by purchasing textbooks and supplies before class begins. The Boise State Bookstore makes it easy to find required books. Look for the Textbook Express button on your class schedule. It automatically compiles a book list based on your registration information. If you choose to purchase your books from the Bookstore, you have the option to pick up your order at Bronco Express, located in the Student Union Building, or At a Bronco Shop near you. You may have books shipped directly to you for a shipping fee. If you order your books online, whether from the Boise State Bookstore or from another online retailer, place your order early to allow enough time for your books to arrive before the start of your class. 3 Assess Learning Space Before class begins take a few minutes to review Browser and System Requirements for Blackboard. Install more than one browser on your computer. Experiment. You may find Blackboard performs better in one browser over another. Identify other computers with an Internet connection that are available to use. If you experience trouble with your computer or Internet connection you will need access to a reliable back-up. Review the physical space where you will work on coursework during the semester and ask yourself these questions. Is this space quiet and free from distractions? How might you limit the distractions? Is there enough space and light to be comfortable while studying? How can you make adjustments? Will I have to share the computer with another person? How will you share time with them? Explore Online Class Instructors contact students through BroncoMail before or on the first day of the class with instructions for accessing the online course site. Once you receive an email from your instructor, access your online class as soon as possible to explore and familiarize yourself with the navigation. Locate, read, and print a copy of the syllabus. Review the class and student expectations as well as the class schedule and types of assignments. This information will give you an idea of what to expect during the semester. For more information on what to look for as you explore the class see Appendix I for an Online Class Exploration Checklist. If you are new to Blackboard, review the information available in the Blackboard section of this guide. You'll find an overview of features, access information, and links to video tutorials. Access, Partnership, Quality, Services, Innovation eCampus Center – Extended Studies Boise State University PRIORITIZATION Successful online learners prioritize their activities to stay on top of homework, reading, and deadlines. Developing study plans, calendars, and to-do lists will help you stay on task and develop good time management skills. In this section you will review strategies to increase your time management skills through prioritization. Create a Master Calendar Develop a Study Plan Most online instructors have assignment deadlines each week. You can do your work when it's convenient for your schedule but you must meet the instructor expectations and deadlines for submitting all work. Since you are not meeting with your instructor or classmates at a specific time each week, it can be easy to feel disconnected from course requirements. This can lead to an "out of sight, out of mind" feeling when it comes to completing assignments and participating in the course. To avoid this feeling, identify blocks of time each week you can devote to study then follow the steps outlined in Appendix II to develop a study plan for each of your online classes. A well-developed study plan can help you: Avoid procrastinating important tasks. Be prepared for exams and quizzes. Manage stressful times during the semester. Feel more confident. In addition to taking online classes, you may also have a variety of responsibilities on your plate such as personal, work, and/or family obligations. Having all your important dates and deadlines in one place will help you to see your busy times and plan for unexpected events as they occur. Include on your master calendar: Your study plan, class schedule, and deadlines for the University. Personal and family events like appointments, birthdays, holidays, and vacations. Work obligations like business trips or projects. Identify areas where you can scale back until school is complete. Limit volunteer work. Identify ways friends and family can help. Avoid unnecessary projects or tasks. Your master calendar can be electronic or paper whichever is right for you. For a paper template see Appendix III. 4 Write a “To-Do” List Create a “to do” list each week that includes both academic and nonacademic items. This will help you to visualize your tasks, give you a snapshot of your week, and allow you to focus your energy on the most important tasks. Review your study plan and master calendar to determine what items will be on your list. Determine what activities have the highest priority. These are the activities you'll want to work on first before moving on to lower priority items. There are lots of ways to create to-do lists - from a pen and paper to a mobile phone app. You can even create a "Task" list within Blackboard. The key is to find a system that works well for you. This will encourage you to continue the process each week. For more information and tips for creating a to-do list review the Time Management Series available on the Study Guides and Strategies website. Practice Good Habits Let's face it, college is stressful. Some of the stressors of college life you have no control over. These stressors include things like: Deadlines Studying for exams Completing assignments Writing Research papers The good news is you do have control over a variety of things that can lead to stress. Deal with the stress of a busy semester in healthy ways by: Eating a balanced diet Getting enough sleep Exercising regularly Taking quick study breaks to relax Taking the time to care for your body and mind will help you stay focused and energized throughout the semester. For more information on practicing good habits, see Health Topics & Resources and Wellness Services available from University Health Services. Access, Partnership, Quality, Services, Innovation eCampus Center – Extended Studies Boise State University COMMUNICATION Successful online learners know the importance of regular communication. Visual clues and body language are ways a face-to-face instructor determines if students are 1) present and 2) understanding the material. These clues are not available in online classes. The only way an online instructor can “see” you are present and understanding material is through regular communication. If you have questions or are struggling, it is up to you to communicate with the instructor in a timely manner. In this section you will review tips for effective communication in an online class. Ask Early & Often Know Your Contacts Be Aware of Your Words There are a variety of people and services at Boise State to help you succeed, but they can only help if you ask for assistance. Waiting until the last minute to ask a question or ask for assistance is one of the worst thing you can do in an online class. Knowing when to contact someone is just as important as knowing who to contact. Review times offices are open and available as well as when and how to contact your instructor. Since almost all communication is asynchronous (not in real time), if you ask about an assignment a day before it's due, you run the risk of not having your question answered before the due date. Avoid this situation by asking early. This way you will have time to meet your deadlines and avoid the stress of last minute rushing. Develop a list of contacts that includes but is not limited to: Instructors for each course Academic or Program Advisors Technical Support Registrar’s Office Library Services Tutoring Services If you need assistance after business hours look to the web. Almost all departments at Boise State have websites with information and resources available 24 hours a day. See Appendix IV for a Contact List template. Set your own "question deadline" by building a time for asking questions into your weekly study plan. Remind yourself of this deadline by including it in your master calendar. Review your syllabus for the instructor's communication policy and contact information. Make note of how and when you should contact them with questions. 5 Communicating and interacting with your online instructor and classmates is quite different from communicating and interacting in a traditional face-to-face lecture class. While online classes tend to feel less formal, you are still expected to use proper grammar and spelling when communicating with others. Review and re-read all information before submitting anything for your instructor and classmates to view. When communicating in text you won't have tone and inflection to help explain your message. So be mindful of how your words could be interpreted. Avoid sarcasm as it doesn't translate very well in text. Using all caps or bold can be seen as yelling. For more information read Improving Communication in an Online Course: Verbal and Nonverbal Communication from BrightHub.com. Be Pro-Active No one knows you better than you. If you are struggling in an online course, you will know it before anyone else. Don't wait until the last minute to ask for help; talk to your instructor, academic advisor, or other campus representative. Think about your longterm goals and how you can achieve them. Stay on track to graduate by working closely with your academic advisor to identify future classes. Register early to avoid missing important classes. Pay close attention to registration deadlines. If you need to drop a course, you only have short period of time to do so. Missing deadlines can have academic and/or financial ramifications. Stay on top of important dates by incorporating them into your master calendar and including actions you need to take on your weekly to-do list. Access, Partnership, Quality, Services, Innovation eCampus Center – Extended Studies Boise State University ENGAGEMENT Successful online learners engage with others and the course content. As with almost anything in life, the more engaged you are with an activity the more likely you are to succeed. Online learning is no exception. Make the most of your time in class to connect with your classmates, the instructor, and the course content. In this section you will review strategies for staying engaged while learning online. Get Active The difference between active and passive participation is activity. For example, you are passively engaged when you listen to a lecture while you are actively engaged when you discuss a topic with others. You actively participate in an online class by: Reading & Writing Since online learning is mainly text based, you will read and write much more than in a face-to-face-class. Know Your Style Learn more tips for being an active participant with eCampus Tips for Success. A study plan will help you identify when to study, but knowing your learning style will help you identify how to study. Your learning style, or learning preference describes how you best learn and interpret information. There are three main types of learning styles: visual, auditory, and kinethetic. Visual learners benefit from seeing information (charts, graphs, diagrams, pictures, presentations) Auditory learners benefit from hearing information (lectures, audio, discussions, video, explainations) Kinesthetic learners benefit from action (case studies, demonstrations, application) Discussing Get involved in online discussions. Contribute more than minimum requirements. Provide feedback to others and use the opportunity to have a meaningful conversation about the topic. Reflecting Take time to reflect on the lessons from the class and what you learn. How will the material help you in a future class, job, or career? Make Connections Learn more about your own learning style and find helpful strategies to incorporate into your study plan by visiting VARK: a guide to learning styles. Complete the free Questionairre to learn your style. Review the Helpsheets for tips and strategies. 6 Avoid feeling isolated or alone by connecting with others. Look for opportunities to connect with your academic department or program through social networking sites like Facebook or online communities like LinkedIn. Find ways to connect with the University. If you live close by, attend extracurricular activites or join a student club. The Boise State B Social website provides easy ways to connect with a variety of services, offices, clubs, and organizations. Connect to the course content by applying what you learn to real life situations. Is there a way illustrate a point or concept from a past experience? Is there something from a previous class that is relevent and helpful for your current class? Connecting what you learn to your own experiences makes the time spent in class more relevant and lasting. Reach Out Get to know your classmates. If you live close to some of them you might consider forming a study group. Separated by distance? There are many ways to collaborate using Blackboard or the Internet. Don't wait to ask for help. Your instructors, classmates, and Boise State staff members, are all sources you can turn to for support. If you feel overwhelmed, have a question about the class, are not sure about a deadline, or anything else remember to ask: Your classmates Your Instructors Your Academic Advisors Program Coordinators Or other campus representatives Not sure where to begin? Visit the eCampus website to learn more about the variety of support available to eCampus students at Boise State. Access, Partnership, Quality, Services, Innovation eCampus Center – Extended Studies Boise State University DEDICATION Successful online learners dedicate the time and energy required to being successful. Set yourself up for success by being realistic about your time commitments; don’t take on more than you can handle. Utilize the resources around you such as your friends and family, classmates, instructors, and other school support resources. Stay positive and surround yourself with people who want to see you succeed. In this section you will review tips for dedicating yourself to success. Accept Responsibility As a college student, you are ultimately responsible for your learning experience. Accept the responsibility and time commitment that comes with earning college credit and completing a college degree. Stay motivated throughout the class, the semester, and the school year by setting a series of mini-goals. This will help you stay on task and remind you why you are in school. As a Boise State student: You are responsible for complying with classroom and program expectations. You are also responsible for adhering to the Boise State Student Code of Conduct. Take a few minutes to review these responsibilities so you know what is expected of you in the classroom, in your academic program, and as a member of the campus community. For more information review Student Rights and Responsibilities. Seek Out Support Think Positive Use Your Resources Going to school is a large time commitment for you and for your family. A positive attitude can go a long way to help a stressful situation. There are many ways to get help while learning online. You may find you have less time to spend with friends and family as you adjust to your new role as a college student. Don't feel guilty about this; instead share with your friends and family why school is important to you and what your educational goals are. Ask friends and family to help keep you on task and motivated throughout the semester. Remember to take time to celebrate accomplishments and milestones with those who support you. Focusing on the positive aspect of a situation takes less energy and is less stressful than worrying about the negative. Instead of focusing on a negative outcome, like receiving a bad grade on an assignment, visualize yourself succeeding. This will both motivate you and leave you with less stress. Classmates and instructors are a good resource for questions about the course. Utilize the resources available to all Boise State students: Tutorial Services provides online study tips and strategies. An online tutoring service, eTutoring, is available if you can't make it to campus to meet with a tutor. Get help with your writing through the Writing Center. Doing research? The Albertsons Library has a wide variety of ways to access resources and collections. A variety of online resources provide free access to video tutorials, online communities, and more. For example: KhanAcademy.org and GCFLearnFree.org offer free tutorials on a variety of subjects. Learn more about Boise State Resources available to students on the eCampus website. Make the time you do spend with family and friends count. Set aside time each week to spend quality time with your friends and family. This will help you stay connected to your loved ones and help manage the stress of school. Get your family involved by encouraging them to connect with Boise State through New Student and Family Programs. 7 Remember, you may not have control over every situation but you do have control over your attitude. Instead of "It can't be done" think "It'll be a challenge." Instead of "I can't" think "I can." Being positive can be contagious. Encourage those around you to succeed. Provide positive feedback to your classmates. For more information on Positive Thinking and Stress Management review the information provided by the Mayo Clinic. eCampus Center – Extended Studies Access, Partnership, Quality, Services, Innovation Boise State University BLACKBOARD Blackboard is a web-based course-management system designed to allow students and faculty to participate in classes delivered online or to use online materials and activities to complement face-to-face teaching. With Blackboard, instructors provide students with course content like assignments, activities, and exams; facilitate online discussions in the Blackboard discussion forums; moderate virtual chat sessions; and more. In this section you will review how to access Blackboard classes, learn about the tutorial Introduction to eLearning, and overview the major features of Blackboard. ACCESSING BLACKBOARD CLASSES Online instructors initiate contact with students by sending out a “Welcome” email. This initial email provides important course information including but not limited to: Instructor Introduction Instructions for accessing the online course website A copy of the course syllabus Important course policies Reminders about university dates and deadlines Instructor and course expectations Technical requirements Support Information Look for this “Welcome” email before or on the first day of the semester. Once you receive this email, access your online courses as soon as possible. If you do not receive an email, you should either contact the instructor of the course or the eCampus Center. WEB ACCESS Boise State’s Blackboard site is accessed online at my.BoiseState.edu. After you log in, select the link for Blackboard to access your Blackboard site. From this site you will access all Blackboard-delivered online classes and find a “Help for Students” section with links to online tutorials for using Blackboard. If you experience trouble accessing your Blackboard account you can contact the Help Desk by phone at 208-426-4357 or by email at helpdesk@boisestate.edu. MOBILE ACCESS Blackboard has a mobile application that can be used to access your online classes. To access Blackboard mobile follow these steps: 1. Install “Blackboard Mobile Learn” from your mobile device’s app store. 2. Search for Boise State within the Blackboard Learn app. 3. Log in using your Boise State Blackboard username and password. 8 The Blackboard mobile app allows you to connect with your classes, instructors, and classmates from any mobile device. However, as with many mobile apps, you may have limited function when compared to the web-browser version. For more information about functions available on Blackboard Mobile, see Boise State Mobile Learn Testing Results. eCampus Center – Extended Studies Access, Partnership, Quality, Services, Innovation Boise State University ELEARNING AT BOISE STATE Blackboard contains the materials and tools that allow you to interact with course content, your instructor, and other students. You are expected to know how to use Blackboard; instructors will not teach you how to use Blackboard. If you have never taken an online course, or are unfamiliar with Blackboard, we strongly recommend the online introductory tutorial, eLearning at Boise State. This tutorial is available in two formats: 1. A free, self-paced, noncredit course a. Take this course if you want to explore the subject by yourself at your own pace. This option does not include access to an instructor, interactivity with other students, or assignments. b. To access this tutorial visit Boise State's Blackboard site and click on the Guest Access link located underneath the username and password. Then select the ELearning at Boise State link located under the My Courses area. 2. An online 1-credit course, UNIV 107: Introduction to eLearning a. Take this course if you want to learn in an online course setting, along with other students, facilitated by an instructor. b. To register for this course, search for UNIV 107 on myBoiseState. What are Boise State students saying about UNIV 107: Introduction to eLearning? “Every week I learned something new and exciting.” “I learned more about my personality and my learning style.” “I’m glad I took it!” In addition to the tutorial listed above, some of the major features of Blackboard are briefly discussed below. HOME SCREEN When you first access Blackboard you will see the Home screen. The control frame is the large blue area at the top of the home screen and contains a Boise State image and navigation buttons that allow you to access Boise State's website, access Blackboard help, and logout of Blackboard. The learning environment is the area below the control frame and consists of images, buttons, and tabs that enable you to navigate to different areas within Blackboard. Within the Learning Environment: 1. The left hand column contains links to various course tools such as Announcements, Calendar, Tasks, Grades, and Email. 2. The column located in the center contains My Announcements, My Tasks, and My Calendar. These boxes will show a compiled list of all announcements, tasks, and calendar items from all of your Blackboard courses. 3. The column on the right contains a list of Blackboard courses for which you are currently registered. To access a course, click on the hyperlink located within the My Courses column. 9 Access, Partnership, Quality, Services, Innovation eCampus Center – Extended Studies Boise State University COURSE HOMEPAGE AND COURSE MENU Shown below is the homepage and course menu of the ELearning at Boise State course website. While the location of the course menu and homepage won’t change, instructors can customize the look and feel of each so courses may look different from one another. The course menu appears on the left side of the screen and contains links to materials and tools available within the course. The course homepage area, located to the right of the course menu, is where content is displayed within a Blackboard course. Instructors may use this area to display announcements or other course content such as assignments, class discussions, grades, videos or exams. The course menu can be displayed as a list of options or as a folder tree. The List View contains buttons and text links that lead to course content, materials, and tools. The Folder Tree View uses icons and expandable folders to access course content, materials, and tools. You can toggle between these views using the icons located above the menu. Below you will see an example of the two different course menus. List View Folder Tree View This menu is displayed in a folder tree view and each folder has a +/- button to expand and collapse the contents. Notice the folder icon above the menu is selected. This menu is displayed in a list view and contains links to different areas of the course. Notice the list icon above the menu is selected. COURSE TOOLS AND COURSE CONTENT Interaction within a Blackboard course is facilitated by a variety of tools and content areas. Course tools give added functionality to both the instructor and students while different content areas allow information to be gathered from and exchanged between class members. Tools include Announcements, Calendar, Email, Grades, and Tasks. Course content includes Assignments, Blogs, Discussions, Exams, and Wikis. 10 eCampus Center – Extended Studies Access, Partnership, Quality, Services, Innovation Boise State University Below you will find descriptions of course tools and course content available within Blackboard. Click on the icons located to the left of each description to access an online video tutorial and other helpful hints about that topic. For more information about accessing tools and content, you can also review the Blackboard Quick Reference Guide available in Appendix V. Course Tools Announcements • A tool for accessing announcements from your instructor or from the Blackboard administrator. Access announcements from within a course or from the Blackboard home screen. Calendar • An internal tool that your instructor may or may not use to keep track of deadlines. You can also use this tool to add personal events. Send Email • This tool enables you to quickly email your instructor or other members of the class. This tool only allows you to send, not receive, messages within Blackboard. See BroncoMail to view messages. My Grades • With this tool you can view all grades your instructor has posted for you. If a grade is not available or you have a question about a grade, consult your instructor. Tasks • This tool is used to organize projects. You can define task priority and track task status. Add tasks to create a to-do list within Blackboard. Course Content Areas Assignments • The assignment feature in Blackboard is used to submit documents to your instructor. Similar to an email attachment, assignments uses a Browse button to locate the file on your computer and a Submit button to send it. Blogs • A blog is similar to a journal. While generally a blog is available for the rest of the class to read and interact with, it may also be private. Discussions • The discussion feature provides students with a space to have asynchronous or synchronous discussions about course content. Exams • Just as an in-person class, you will likely take exams in your online courses. The exam feature allows you to complete exams created by your instructor. Exams may or may not be password protected. Wikis • A wiki is a collaborative space to work with others on projects. Instructors may set up a wiki space for you to collaborate with others on a group project. 11 eCampus Center – Extended Studies Access, Partnership, Quality, Services, Innovation Boise State University STUDENT INFORMATION ACADEMIC HONESTY, CHEATING, AND PLAGIARISM Excerpted from the Boise State Undergraduate Catalog on Academic Honesty; for the complete policy on Academic Honesty, consult the Boise State Undergraduate Catalog: The university’s goal is to foster an intellectual atmosphere that produces educated, literate people. Because cheating and plagiarism are at odds with that goal, they shall not be tolerated in any form. You are expected to adhere to the rules and regulations as set forth in the Student Code of Conduct. Therefore, all work submitted by you must represent your own ideas and effort; when work does not, you have engaged in academic dishonesty. Excerpted from the Student Code of Conduct in reference to academic dishonesty, cheating, and plagiarism; for more information on these topics, including examples and consequences for violations, consult the Student Code of Conduct. The term “academic dishonesty” may include cheating, plagiarism, or other forms of academic dishonesty. All assignments submitted by you must represent your own ideas, concepts, and current understanding or must cite the original source. Attempts to violate the academic integrity of an assignment do not have to be successful to be considered academic dishonesty. The term “cheating” includes any action where an individual or group either carries out or attempts to carry out dishonest work and/or where an individual or group either assists or attempts to assist an individual or group to carry out dishonest work. If you are uncertain whether an action constitutes cheating, you have a responsibility to ask the faculty member of the course for clarification. The term “plagiarism” at its most basic level means to steal someone else’s words, composition, research, and/or ideas. Plagiarism is both cheating and theft. Given the seriousness of this offense, you have a responsibility to understand its meaning and implications for the academic community. Plagiarism can be committed in any type of assignment. COURSE EVALUATIONS At the end of each semester, you have the opportunity to evaluate your courses and instructors. Any feedback provided is completely anonymous and not made available to the instructors or academic departments until after final grades are submitted. An email with instructions on how to complete a course evaluation is sent to your BroncoMail account near the end of the course. Instructors and departments review this information to learn what works and what doesn’t for online learners; providing accurate and constructive feedback helps ensure the ongoing quality of the Boise State student experience. Use this opportunity to provide constructive feedback on both the course and the instructor. Provide specific examples of what activities helped or did not help you understand course concepts; suggestions for course improvements that may benefit future learners; identify any barriers you may have had to learning. INFORMATION TECHNOLOGY RESOURCE USE Each time you access an online course, you are accessing the University’s information technology network. As such you should be familiar with the policy regarding appropriate use of technology. Below is an excerpt from the Information Technology (IT) Resource Use policy, for the complete policy consult Information Resource Use. Boise State University IT resources are intended for official University related purposes, including support of the University’s instruction, research, and service missions, its administrative functions; and, its student and campus life activities. Use of Boise State University IT resources must comply with state and federal laws, executive orders and policies of the State IT Resource Management Council (ITRMC), the Idaho State Board of Education, and Boise State University. 12 eCampus Center – Extended Studies Access, Partnership, Quality, Services, Innovation Boise State University ONLINE BEHAVIOR Communicating and interacting with your instructor and classmates in an online course is quite different from communicating and interacting in a traditional class. For this reason, you should also familiarize yourself with accepted conventions of online behavior (often referred to as netiquette). Practicing good netiquette in an online course is especially important because almost all interactions occur through text. This means communication cues such as body language, nonverbal cues, and voice tone and inflection are absent from the conversation. Practice good netiquette by following these guidelines for online interactions. Be positive and respectful of others thoughts and ideas. Use proper language/titles. Avoid texting or slang language. Use effective communication by clearly saying what you mean. Practice good manners. Thank others for their contributions. Ask for clarification if you are unclear about what you read. For more information see Top Five Rules of Netiquette in an Online Course from BrightHub.com or Online Netiquette Lessons from Grovo.com. PROCTORED EXAMS As a student enrolled in online/Internet courses at Boise State University, you may be required to take proctored examinations. A proctor is an individual who agrees to administer an examination for a student who is unable to travel to the main Boise State campus. Proctors promote academic fairness and ensure both the integrity and credibility of online courses and programs. If you are registered in a course that requires proctored exams and are unable to travel to the main Boise State campus you must work closely with your instructor and a qualified proctor to make arrangements to complete testing requirements. For examples of eligible and ineligible proctors see below. For more information about proctored exams, consult your course syllabus and your instructor. Examples of eligible proctors: Examples of ineligible proctors • Full-time member of the teaching faculty or educational administrator of a regionally accredited institution of higher education. • Full-time staff member at a local college/professional testing center. • Full-time school or public librarian. • School guidance counselor or counseling staff. • School superintendent, principal, vice principal or other administrator. • Corporate educational/training officer. • Embassy education officer. • Military base/station education officer, commissioned officer of higher rank than student, commander or a librarian. • Relatives or friends with whom you have a personal relationship outside of school or business. • Athletic coach or member of coaching staff. • Previous (unless meets above eligibility qualifications and not a friend or relative) or current Boise State students. • Coworkers, employers or supervisors. • Spouse or significant other. 13 eCampus Center – Extended Studies Access, Partnership, Quality, Services, Innovation Boise State University STATEMENT OF SHARED VALUES Below is an excerpt from the Statement of Shared Values, for the complete statement see the Office of Student’s Rights and Responsibilities. Boise State University upholds the following values as the foundation for a civil and nurturing environment. Campus community members are expected to adhere to these common values (Josephson, 2002). Academic Excellence – engage in our own learning and participate fully in the academic community’s pursuit of knowledge. Caring – show concern for the welfare of others. Citizenship – uphold civic virtues and duties that prescribe how we ought to behave in a self-governing community by obeying laws and policies, volunteering in the community, and staying informed on issues. Fairness – expect equality, impartiality, openness and due process by demonstrating a balanced standard of justice without reference to individual bias. Respect – treat people with dignity regardless of who they are and what they believe. A respectful person is attentive, listens well, treats others with consideration and doesn’t resort to intimidation, coercion or violence to persuade. Click image to view Appendix VI – Statement of Shared Values Responsibility – take charge of our choices and actions by showing accountability and not shifting blame or taking improper credit. We will pursue excellence with diligence, perseverance, and continued improvement. Trustworthiness – demonstrate honesty in our communication and conduct while managing ourselves with integrity and reliability. STUDENT CODE OF CONDUCT In conjunction with the Statement of Shared Values, the Student Code of Conduct exists to assist in providing the best possible learning and living environment for all students. The University upholds the values of honesty, trust, fairness, civility, respect, and responsibility as the foundation for a successful academic environment. As a tool, the Student Code of Conduct will help promote growth and learning as you interact with your environment and accept responsibility for decision-making. The Boise State University student conduct process will help educate you about your responsibilities as a member of an academic community and will impose sanctions when your conduct puts the community in jeopardy. For the complete policy relating to Student Code of Conduct, consult the Student Code of Conduct located on the Office of Student Rights and Responsibilities website. 14 eCampus Center – Extended Studies Access, Partnership, Quality, Services, Innovation Boise State University STUDENT ONLINE PRIVACY NOTICE Email Participating in an online course requires you be able to send and receive email. Your instructor must be able to correspond with you though email and may require you to communicate with your classmates through email. By enrolling in an online course, you are granting the instructor permission to post your name and email address on the course website or otherwise distribute that information to other students in the class. Personal Disclosures Information in electronic form is easily reproduced and distributed. For this reason, you should keep in mind that information shared in email correspondence, discussion forums, or webpages could be distributed in ways you did not intend. For instance, if you disclose your phone number in an online discussion, another student could copy that phone number and distribute it to others outside the class. Likewise, if you use a discussion forum or email to relate a personal experience to your classmates, expecting it to remain private, it could be copied and distributed to others outside that group. Therefore, you should exercise extreme caution in sharing information you would not want made public. Information about You Each time to access and interact within your Blackboard course, your activity is logged. You instructor and Boise State Blackboard administrators have access to information related to the course and your activity within the course such as the number of times you logged onto the site, the areas you visited, and the dates and times you visited them. This information may be used in a variety of ways. One common way is to assist the instructor in making the course website easier to use and more useful for students; if students aren’t using certain features or visiting certain areas, the instructor can use this information to modify the site accordingly. Another common use of this information is to measure and grade your participation in class by analyzing the amount of time spent in certain areas of the site or by analyzing the quality and quantity of your contributions to online discussions. 15 Access, Partnership, Quality, Services, Innovation eCampus Center – Extended Studies Boise State University APPENDIX APPENDIX I – ONLINE CLASS EXPLORATION CHECKLIST As you explore your online class pay particular attention to the items below. Write the name of your class in the top row. Below, in the same column, indicate if you find the corresponding information. This information may be included in a “Welcome” message sent from the instructor, within the class syllabus, or available as class resources within Blackboard. If you do not find the information and have questions, be sure to ask the instructor for clarification. Accessibility Learner Support Course Technology Class Interaction Resources & Materials Assessment & Measurement Learning Objectives General Overview & Introduction Class Name Example: Class A I received instructions to access the online class site. I can easily navigate the class site. I received and read the syllabus. I reviewed the add/drop deadlines for the class. I found and read the learning objectives for the class. I understand what knowledge or skills I will gain from this class. I found and read the grading policy. I understand the types of activities I will complete in the class. I am aware of proctored exams requirements, if any. No proctored exams for this class. I reviewed the resources and materials required for the class. I can open any documents or links posted by the instructor. I purchased any required texts and supplies. Ordered today from bookstore Expectations for class interactions and online behavior are clear. I understand how I am expected to interact with the instructor and other students. Review netiquette policy I have access to the necessary technology required for the course. I understand how to use and know where to seek assistance for using technology. I can access library resources from the class site. I can access tutoring services. I can access technical support. Ask instructor about this I received instructions to contact the Boise State Disability Resource Center if I need accommodation for a documented disability. 16 eCampus Center – Extended Studies Access, Partnership, Quality, Services, Innovation Boise State University APPENDIX II – STUDY PLAN TEMPLATE Directions: 1. Identify blocks of time each day to devote to each class - aim for 2 hours total for each course. 2. Review your course schedule to determine the class activities you need to complete during the week. 3. Fill out your five day study plan with activities and time blocks (template on next page). 4. Begin working on activities. 5. Repeat 5 day planning each week. Day One 5 Day Study Plan Format Day Two Day Three Day Four Day Five Activity (1st block of time), Activity (2nd block of time) Activity (1st block of time), Activity (2nd block of time) Activity (1st block of time), Activity (2nd block of time) Activity (1st block of time), Activity (2nd block of time) Class Sunday Example 5 Day Study Plan Monday Wednesday Friday Saturday English 101 Finish Chapter 1 (9 - 10), Post discussion response on Blackboard (10 11) Respond to online discussions (12 1), Review chapter 1 (7 - 8) Review discussion posts online (12 - 1), Begin draft of 1st essay (7 - 8) Submit essay draft to writing center for review (12 - 1), Take chapter 1 quiz (7 - 8) Review writing center comments/revise draft (9 - 10), Begin Chapter 2 (10 - 11) Math 143 Complete problems from Chapter 2 (1 - 2), Meet with tutor for help with questions (2 - 3) Finish chapter 3 problems and submit to instructor (3 - 4), Study section A of chapter 2 for quiz (8 - 9) Study section B of chapter 2 for quiz (3 - 4), Review section A of chapter 2 for quiz (7 - 8) Review section B of chapter 2 for quiz (3 - 4), Take practice quiz (7 8) Meet with tutor to answer questions from practice quiz (1 - 2), Take online quiz for chapter 2 (4 - 5) Class Name Activity (1st block of time), Activity (2nd block of time) 17 eCampus Center – Extended Studies Access, Partnership, Quality, Services, Innovation My 5 Day Study Plan 18 Boise State University Access, Partnership, Quality, Services, Innovation eCampus Center – Extended Studies Boise State University APPENDIX III – CALENDAR TEMPLATE Mon Tues Wed Thurs Fri Sat Sun Mon Tues Wed Thurs Fri Sat September August Sun 19 Access, Partnership, Quality, Services, Innovation eCampus Center – Extended Studies Boise State University Mon Tues Wed Thurs Fri Sat Sun Mon Tues Wed Thurs Fri Sat November October Sun 20 Access, Partnership, Quality, Services, Innovation eCampus Center – Extended Studies Boise State University Mon Tues Wed Thurs Fri Sat Sun Mon Tues Wed Thurs Fri Sat January December Sun 21 Access, Partnership, Quality, Services, Innovation eCampus Center – Extended Studies Boise State University Mon Tues Wed Thurs Fri Sat Sun Mon Tues Wed Thurs Fri Sat March February Sun 22 Access, Partnership, Quality, Services, Innovation eCampus Center – Extended Studies Boise State University Mon Tues Wed Thurs Fri Sat Sun Mon Tues Wed Thurs Fri Sat May April Sun 23 Access, Partnership, Quality, Services, Innovation eCampus Center – Extended Studies Boise State University Mon Tues Wed Thurs Fri Sat Sun Mon Tues Wed Thurs Fri Sat July June Sun 24 eCampus Center – Extended Studies Access, Partnership, Quality, Services, Innovation Boise State University APPENDIX IV – CONTACT LIST TEMPLATE Name Email Phone Website 25 Available eCampus Center – Extended Studies Access, Partnership, Quality, Services, Innovation Boise State University APPENDIX V - BLACKBOARD QUICK REFERENCE GUIDE Supported Browsers Completing a Course Assignment Review list of Supported Operating Systems and Web Browsers 1. Click your Assignment Announcement OR 2. Click the Content area where your instructor has the assignment posted in your course menu 3. Click the Assignment link 4. Follow Assignment Instructions 5. Optional: Attach an Assignment File a) Click Attach File (YOU MUST COMPLETE THIS STEP or YOUR PROFESSOR WILL NOT RECEIVE YOUR FILE) b) WARNING: Do not use extended characters (!, @, #, $, etc.) or blank spaces in your file name. 6. Click Submit 7. Note: It is possible that your instructor has set up this assignment for multiple attempts. This allows you and the instructor to exchange files. Changing Your Password Blackboard passwords are managed through my.BoiseState. Passwords may be changed or reset by going to http://my.boisestate.edu and clicking on “Create/Reset Password.” NOTE: Password and login issues are handled by the Registrar’s Office. Taking a Test 1. Within a course site, click Tools 2. Click Announcements OR 3. Click the Content area where your instructor has the Test posted in your course menu 4. Click the link to the Test 5. Click Begin to start your Test 6. Note: SAVE your answers occasionally by clicking Save All Answers 7. Note: You can view your question completion status by clicking Test/Survey Status below your Test instructions. This will display across the top of the page as you complete your test. This will also display the Timer if your instructor has that feature enabled. 8. Note: Do not try to view other webpages during your test. This can automatically submit your test without submitting your answers. 9. Click Save and Submit when complete Creating a Thread in a Discussion Board 1. 2. 3. 4. 5. 6. 7. 8. Within a course site, click Tools Click Discussion Board Click the forum you wish to participate Click Create thread Enter Thread Subject Enter Thread Message Optional: Attach a file. Click Submit Sending Email 1. Within a course site, click Tools 2. Click Send Email 3. Select Addressees made available by your instructor. 4. Enter your message text 5. Optional: Attach a file 6. Click Submit 7. Note: You can only SEND Email. Viewing your Course Grades 1. Within a course site, click Tools 2. Click My Grades 3. View Grades and detail made available by your instructor. Creating a Journal entry Viewing Course Announcements 1. 2. 3. 4. 5. 6. 1. Within a course site, click Tools 2. Click Announcements 3. View your course Announcements 26 Within a course site, click Tools Click Journals Click Create Journal Entry Enter Journal Entry Information Optional: Attach a file. Click Post Entry eCampus Center – Extended Studies Access, Partnership, Quality, Services, Innovation Creating a Blog entry 1. 2. 3. 4. 5. 6. Boise State University Other Resources Within a course site, click Tools Click Blogs Click Create Blog Entry Enter Blog Entry Information Optional: Attach a file. Click Post Entry Online Testing center Before taking an exam at the Online testing center review the Online testing center policies in the Student Policies section of the Testing Center website. Scheduling an exam at the Online Testing center – Before taking an exam at the Online testing center you can schedule a time using the online testing scheduler. Accessing Blackboard Mobile my.BoiseState.edu Blackboard usernames and passwords can be reset using myBoiseState or by calling 208-426-2932. 1. Search for “Blackboard Mobile Learn” in your app store 2. Once Blackboard Mobile Learn is installed, search for “Boise State” in the search bar that automatically appears when you open the app 3. Select “Boise State University” 4. Log in with the username and password you normally use to access Blackboard Help Desk For assistance with computer problems, contact the OIT Help Desk or by calling 208-426-4357. 27 eCampus Center – Extended Studies Access, Partnership, Quality, Services, Innovation APPENDIX VI – STATEMENT OF SHARED VALUES 28 Boise State University