TDP – TEAM DIAGNOSTIC PROFILER A Basis for a Team Strategy TDP as a Basis for Strategy • TDP is a model of team effectiveness and is applicable to all teams regardless of size, type or level • TDP is not just a measurement tool but an integrated methodology for developing and maintaining team effectiveness • TDP supports the development of a common team language • TDP provides a clear agenda for the development of strategy in terms of the critical elements of the teamwork to be supported • TDP is a development tool to be used continually with all teams and not just for “problem teams” TDP as a Basis for Strategy TDP has multiple applications to teamwork scenarios including Standard application traditional teams deploy it on a quarterly basis to maintain a focus on their effectiveness and development needs Problem team kick start rapidly identify team concerns and move the team into an improvement cycle Leadership/Team TNI with regular use accurately identifies both team and leadership development needs Training evaluation TDP criteria can be mapped to training success criteria Project team consolidation can quickly bring a newly formed project team online and maintain their focus for the project duration TDP as a Basis for Strategy • TDP has multiple advanced statistical applications including • External benchmarking of team and team leader effectiveness • The development of internal organisational specific norm data • Mapping key team behaviours and elements of effectiveness with key performance indicators, including sales against target, customer satisfaction, complaints, absenteeism/attrition, appraisal ratings etc. • Profiling organisational specific effective team leader traits • Determining optimal team size in terms of optimal performance TDP as a Basis for Strategy • At the team level TDP delivers • A benchmark measure of a team’s effectiveness • An illustration of what factors are supporting the team’s performance • Identification of the aspects of teamwork that hinder performance • Targeted and measurable action plans for improvement and/or maintenance • It allows the team to measure its progress TDP as a Basis for Strategy TDP is unique in terms of its model, design and approach Online Cloud based system Avoids jargon and its output is recognisable to teams Does not require ongoing supplier support Can be managed directly by team leaders – decentralised deployment Can equally be deployed with a centralised strategy Is quick and easy to use – team members take 5 minutes to complete the online survey Reports generate automatically for immediate use Provides survey to survey comparisons for up to four surveys for any one team Supported by a comprehensive resource centre Uses colour coding rather than complicated statistics for feedback Focuses on the issues of team effectiveness and not behavioural traits of team members Very low cost in a strategic deployment Has statistical options and applications beyond any competitor product Designed to support the development of organisational strategy 12 Criteria Common to all Teams and Measured by TDP FACTOR CRITERION DETAIL Goal Clarity Goal clarity must be established early on and reaffirmed on a continuous basis Role Clarity Individual roles must be defined and reassessed at regular intervals, clearly allocating responsibility GOALS Leadership Behaviour Leadership behaviour must be appropriate to the team needs and this changes in the life cycle of the team Leadership Participation Leadership must develop a psychologically safe environment for open discussion, ideas and innovation, allowing all team members to contribute LEADERSHIP 12 Criteria Common to all Teams and Measured by TDP FACTOR CRITERION DETAIL Commitment Team members must be committed to the goals of the team and to each other. Communication Team members must develop open and honest communication, with clear decision making protocols RELATIONSHIPS Planning PROCESS Evaluation The team must have suitable planning techniques from the outset and maintain them throughout the life time of the team Appropriate evaluation techniques must be deployed at suitable intervals and adjustments made 12 Criteria Common to all Teams and Measured by TDP FACTOR CRITERION Recognition CLIMATE Conflict DETAIL The team must distinguish between good, average and poor performance and deal with it appropriately In a safe psychological environment conflict can be a source of innovation and must be treated as such Composition The right skills must be present in the team to deliver the goals. Where gaps are identified they must be filled Organisation The organisation of the team in terms of role, resource and responsibility allocation must be fair and in line with individual skills and capabilities STRUCTURE Considerations for a Team Strategy • Organizations that develop an integrated strategy will deliver more effective teams • Teamwork must be modelled from the top down • The cultural disposition of the organization has impact – individual versus team orientation • Teamwork is not a panacea and organizations must determine when teamwork is appropriate • A strategy is required to address the issues above and the issues that follow and TDP is the basis for such a strategy A Team Strategy will… • Define what an organization means by teamwork and when it is appropriate • Determine the type of teams to be deployed • Develop and apply a common model and language of teams • Develop an infrastructure for teamwork • Develop support mechanisms for teams • Develop an assessment method for teams Questions to Answer in Developing a Strategy 1 How many people do we employ? 8 How many project teams do we have at any one time? 2 How important is team work in our organisation? 9 How many Virtual teams do we have at any one time? 10 What is our model for teamwork? 11 What tools do we provide to support our teams? 12 When do we deploy these different types of teams? 13 What kind of leadership do these different teams need? 14 What are the team work behaviours we expect of teams? 15 What is our language of teams/teaming? 3 4 5 6 7 How many of our employees are engaged in teams? Are employees engaged in more than one team at a time? How many teams do we have at any one time? How many Traditional or “intact” teams do we have at any one time? How many TWG’s do we have at any one time? Questions to Answer in Developing a Strategy 16 How do we measure team success? 23 Who do teams turn to when they need help? 17 How often do we assess teams? 24 What is the optimal team size in terms of team type? 18 How often do teams assess their own effectiveness? 25 Are there differences in performance between teams? 26 Is there a team that demonstrates the ideal for our organisation? 19 Is there a means of assessment? 20 Is teamwork performance integrated with individual performance? 21 How do we integrate teamwork with performance management? 22 What training do we provide for team members and leaders? TDP – the Solution • TDP has been designed to support organisations across all team activities • TDP is not just about problem teams • Deployed with all teams TDP is about creating a space for all teams to consider their effectiveness and create an environment of continuous development • Teams that take time to consider their effectiveness with TDP on a regular basis will be more effective and will be more productive. • 90% of organisational output is through teams – TDP is the platform to maximise the return on this critical element of organisational life. TDP – Advanced Statistical Analysis • TDP is designed to facilitate advanced statistical analysis • Organisations that reach a sufficient level of usage can statistically analyse TDP results across the organisation comparing results to many different business metrics. • This advanced analysis provides insight into many aspects of team work, allowing the organisation maintain a continuous trend of improvement in terms of performance and effectiveness TDP – Advanced Statistical Analysis contd • Company Specific Norm Data • Allows comparison of team TDP results against internal team norms • TDP Results and Team Performance • Identifies relationship between TDP criteria and objective performance data • Successful Team Leader Profiling • Explores relationship between TDP criteria and high performing team leaders • Optimal Team Size • Explores relationship between team size and objective performance Further Information To find out how TDP can transform teams in your organization or to arrange a free TDP Trial contact The ODD Company . . . Email: info@theoddcompany.ie Call: +44 208 789 6657 +353 1 662 7861