TDP – TEAM DIAGNOSTIC PROFILER A Basis for a Team Strategy

advertisement
TDP – TEAM DIAGNOSTIC PROFILER
A Basis for a Team Strategy
TDP as a Basis for Strategy
• TDP is a model of team effectiveness and is applicable to all teams regardless of size, type or level
• TDP is not just a measurement tool but an integrated methodology for developing and maintaining
team effectiveness
• TDP supports the development of a common team language
• TDP provides a clear agenda for the development of strategy in terms of the critical elements of the
teamwork to be supported
• TDP is a development tool to be used continually with all teams and not just for “problem teams”
TDP as a Basis for Strategy
TDP has multiple applications to teamwork scenarios including
Standard application
traditional teams deploy it on a quarterly basis to maintain a focus on their
effectiveness and development needs
Problem team kick start
rapidly identify team concerns and move the team into an improvement
cycle
Leadership/Team TNI
with regular use accurately identifies both team and leadership
development needs
Training evaluation
TDP criteria can be mapped to training success criteria
Project team consolidation
can quickly bring a newly formed project team online and maintain their
focus for the project duration
TDP as a Basis for Strategy
• TDP has multiple advanced statistical applications including
• External benchmarking of team and team leader effectiveness
• The development of internal organisational specific norm data
• Mapping key team behaviours and elements of effectiveness with key performance indicators,
including sales against target, customer satisfaction, complaints, absenteeism/attrition, appraisal
ratings etc.
• Profiling organisational specific effective team leader traits
• Determining optimal team size in terms of optimal performance
TDP as a Basis for Strategy
• At the team level TDP delivers
• A benchmark measure of a team’s effectiveness
• An illustration of what factors are supporting the team’s performance
• Identification of the aspects of teamwork that hinder performance
• Targeted and measurable action plans for improvement and/or maintenance
• It allows the team to measure its progress
TDP as a Basis for Strategy
TDP is unique in terms of its model, design and approach
Online Cloud based system
Avoids jargon and its output is recognisable to teams
Does not require ongoing supplier support
Can be managed directly by team leaders –
decentralised deployment
Can equally be deployed with a centralised strategy
Is quick and easy to use – team members take 5
minutes to complete the online survey
Reports generate automatically for immediate use
Provides survey to survey comparisons for up to four
surveys for any one team
Supported by a comprehensive resource centre
Uses colour coding rather than complicated statistics for
feedback
Focuses on the issues of team effectiveness and not
behavioural traits of team members
Very low cost in a strategic deployment
Has statistical options and applications beyond any
competitor product
Designed to support the development of organisational
strategy
12 Criteria Common to all Teams and Measured by TDP
FACTOR
CRITERION
DETAIL
Goal Clarity
Goal clarity must be established early on and reaffirmed
on a continuous basis
Role Clarity
Individual roles must be defined and reassessed at regular
intervals, clearly allocating responsibility
GOALS
Leadership Behaviour
Leadership behaviour must be appropriate to the team
needs and this changes in the life cycle of the team
Leadership Participation
Leadership must develop a psychologically safe
environment for open discussion, ideas and innovation,
allowing all team members to contribute
LEADERSHIP
12 Criteria Common to all Teams and Measured by TDP
FACTOR
CRITERION
DETAIL
Commitment
Team members must be committed to the goals of the
team and to each other.
Communication
Team members must develop open and honest
communication, with clear decision making protocols
RELATIONSHIPS
Planning
PROCESS
Evaluation
The team must have suitable planning techniques from
the outset and maintain them throughout the life time of
the team
Appropriate evaluation techniques must be deployed at
suitable intervals and adjustments made
12 Criteria Common to all Teams and Measured by TDP
FACTOR
CRITERION
Recognition
CLIMATE
Conflict
DETAIL
The team must distinguish between good, average and
poor performance and deal with it appropriately
In a safe psychological environment conflict can be a
source of innovation and must be treated as such
Composition
The right skills must be present in the team to deliver the
goals. Where gaps are identified they must be filled
Organisation
The organisation of the team in terms of role, resource
and responsibility allocation must be fair and in line with
individual skills and capabilities
STRUCTURE
Considerations for a Team Strategy
• Organizations that develop an integrated strategy will deliver more effective teams
• Teamwork must be modelled from the top down
• The cultural disposition of the organization has impact – individual versus team orientation
• Teamwork is not a panacea and organizations must determine when teamwork is appropriate
• A strategy is required to address the issues above and the issues that follow and TDP is the basis
for such a strategy
A Team Strategy will…
• Define what an organization means by teamwork and when it is appropriate
• Determine the type of teams to be deployed
• Develop and apply a common model and language of teams
• Develop an infrastructure for teamwork
• Develop support mechanisms for teams
• Develop an assessment method for teams
Questions to Answer in Developing a Strategy
1
How many people do we employ?
8
How many project teams do we have at any one time?
2
How important is team work in our
organisation?
9
How many Virtual teams do we have at any one time?
10
What is our model for teamwork?
11
What tools do we provide to support our teams?
12
When do we deploy these different types of teams?
13
What kind of leadership do these different teams need?
14
What are the team work behaviours we expect of
teams?
15
What is our language of teams/teaming?
3
4
5
6
7
How many of our employees are engaged in
teams?
Are employees engaged in more than one team
at a time?
How many teams do we have at any one time?
How many Traditional or “intact” teams do we
have at any one time?
How many TWG’s do we have at any one time?
Questions to Answer in Developing a Strategy
16
How do we measure team success?
23
Who do teams turn to when they need help?
17
How often do we assess teams?
24
What is the optimal team size in terms of team type?
18
How often do teams assess their own
effectiveness?
25
Are there differences in performance between teams?
26
Is there a team that demonstrates the ideal for our
organisation?
19
Is there a means of assessment?
20
Is teamwork performance integrated with
individual performance?
21
How do we integrate teamwork with
performance management?
22
What training do we provide for team members
and leaders?
TDP – the Solution
• TDP has been designed to support organisations across all team activities
• TDP is not just about problem teams
• Deployed with all teams TDP is about creating a space for all teams to consider their effectiveness and
create an environment of continuous development
• Teams that take time to consider their effectiveness with TDP on a regular basis will be more effective
and will be more productive.
• 90% of organisational output is through teams – TDP is the platform to maximise the return on this
critical element of organisational life.
TDP – Advanced Statistical Analysis
• TDP is designed to facilitate advanced statistical analysis
• Organisations that reach a sufficient level of usage can statistically
analyse TDP results across the organisation comparing results to many
different business metrics.
• This advanced analysis provides insight into many aspects of team work,
allowing the organisation maintain a continuous trend of improvement in
terms of performance and effectiveness
TDP – Advanced Statistical Analysis contd
• Company Specific Norm Data
• Allows comparison of team TDP results against internal team norms
• TDP Results and Team Performance
• Identifies relationship between TDP criteria and objective performance data
• Successful Team Leader Profiling
• Explores relationship between TDP criteria and high performing team leaders
• Optimal Team Size
• Explores relationship between team size and objective performance
Further Information
To find out how TDP can transform teams in your organization or to
arrange a free TDP Trial contact The ODD Company . . .
Email: info@theoddcompany.ie
Call: +44 208 789 6657
+353 1 662 7861
Download