VALRC User Guide
for Electronic Registrar Online (ERO) and Blackboard
Version 3.0 - Updated July 2012
This guide was created to show you how to use ERO and Blackboard to successfully
register for and complete professional development offered by the Virginia Adult
Learning Resource Center.
You will find the following sections in this document:
ERO (p. 2)
1. Creating a Profile (p. 2)
2. Searching for Courses/Sessions and Enrolling (p. 9)
3. Viewing My Schedule (p. 14)
4. Dropping from a Course/Session (p. 17)
5. Viewing and Completing Evaluations (p. 20)
6. Viewing My Transcript and Printing Certificates (p. 23)
7. Modifying My Profile and Changing My PIN (p. 26)
8. Adding Out of District Transfers (p. 29)
Blackboard (p. 31)
1.
2.
3.
Finding Your Blackboard Username and Password (p. 32)
Logging Into and Working with Blackboard (p. 34)
Blackboard Course Completion (p. 37)
Virginia Adult Educator Certification Program Afterwork (p. 38)
1.
2.
3.
4.
5.
6.
7.
Accessing the Afterwork Course (p. 38)
Downloading the Afterwork Documents (p. 41)
Filling In the Afterwork Documents (p. 44)
Submitting the Afterwork Documents (p. 45)
Responding to Reviewer Feedback and Modifying Afterwork (p. 50)
Self-Selected Workshop Guidelines (p. 52)
Submitting Your Self-Selected Workshop Documentation Form (p. 53)
Glossary (p. 54)
If you have any questions while using ERO or Blackboard, please contact the Resource
Center System Administrators at 800-237-0178 or valrcero@vcu.edu.
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ERO (Electronic Registrar Online)
Creating a Profile
This is the first step in the use of the ERO registration system. You should need to go
through this process only the first time you use the registration system.
In order for your adult literacy program and the Office of Adult Education and Literacy to
accurately report professional development activities, it is imperative that you provide
accurate information regarding yourself and your role in your program.
Please read through all of the instructions for creating your profile (pages 2-8) before
beginning the registration process.
If you have any questions while creating your profile, please contact the Resource
Center System Administrators at 800-237-0178 or valrcero@vcu.edu.
There are also helpful information icons located throughout ERO. When you see the
following icon
, you can click on it to reveal tips for using the system.
To create your profile, follow the steps below:
1. Open an Internet browser such as Internet Explorer, Firefox, Safari, Chrome, etc.
Firefox is the recommended browser due to its compatibility with Blackboard. The
Resource Center offers all of its online trainings through Blackboard. Internet
Explorer, while compatible with ERO, is not compatible with Blackboard. To
download the Firefox browser for free, go to: http://www.mozilla.com/en-US/firefox/
2. In the browser window, enter the following URL:
http://www.valrc.org/
You may access Blackboard and ERO through the icons listed on our homepage.
Look for the ERO icon:
!
and the Blackboard icon:
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3. Click the ERO icon:
and the following ERO Login screen will display. Click on
“Browse Public Catalog” as shown in the image below.
4. The following Terms and Conditions will display. Click the checkbox to accept the
terms and conditions and then click “Accept” as shown in the image below.
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5. The first screen will display. Click on “Course Catalog” as shown in the image below.
6. The Course Catalog search will display. Click “Search” without filling in any search
fields, as shown in the image below, and you will see all available trainings.
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7. Select the course *For First Time Registrants Only - Select This One*. Click on either
the course title or “Register” under the “Register?” column as shown in the image
below.
8. The course information displays. Click on the icon above “Request Enrollment” as
shown in the image below.
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9. The New Profile Form displays. Please fully read all instructions below to
accurately fill out your profile and avoid future problems. Fill out your profile
information following the instructions outlined below as shown in the image on the
following page. Note that the only required fields are marked with asterisks.
User ID — Please input the first 9 digits of your 10-digit phone number in this field.
This must be a unique number. You should use your home or cell phone number to
serve as your User ID as work numbers are often not unique to you.
PIN — This is your password and can be any number that you will remember. You
will need to enter this number every time you log into ERO. Please note that ERO
does not recognize a zero (0) as the first number of your PIN.
Status — Select “Active,” which is the only option available.
Registrant Type — It is imperative that you correctly identify yourself in this field.
Select the type of organization for which you provide services. If you are unsure,
consult your program manager or call the Resource Center at 800-237-0178.
Primary Location — It is imperative that you correctly select your Primary Location.
This is the location of your program, NOT where you personally live. If you have any
doubt about how you should be located, speak to your supervisor or call the
Resource Center at 800-237-0178.
Primary Classification — Please select the Primary Classification that best
describes your role in your organization. We understand that you may play multiple
roles within your organization, but please select the one that is most relevant for you.
Email — You will use your email address to log in each time you come to ERO. This
email address must be unique to you. This means that you CANNOT use someone
elseʼs email address; you MUST have your own. If you do not have your own email
account, please set one up before continuing further. There are many Internet-based
email providers available. We recommend that you use Gmail. You can sign up for a
Gmail account at: www.gmail.com. All information regarding registrations will be sent
to this email address. Be sure that you accurately input the address and that you
check the email address on a regular basis.
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10. After you have completed your profile information, you will receive a confirmation of
your profile submission to the email address that you provided on your profile. If you
do not receive email confirmation, please contact the Resource Center at
800-237-0178.
After you receive your confirmation email, you may log in with your email address
and the PIN that you created and request enrollment in any of the available courses/
sessions. You will receive an email confirming your enrollment request for each
course/session. If you need help searching for and enrolling in courses/sessions,
please see the next section of this manual.
Please note that if you attempt to create your profile with any other course
except “For First Time Registrants Only,” you will NOT actually be enrolled in
the course.
Your profile and course/session enrollments will NOT be official until your profile and
course/session enrollment requests are reviewed and approved by the Resource
Center System Administrators. Please allow up to three (3) business days for this to
happen.
During the profile approval process, any online courses and VAECP sessions that
you have taken in the past will be added to your profile. Please review these for
accuracy and completeness once your profile is approved.
Your Blackboard ID will also be inserted into your profile during the profile approval
process.
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Searching for Courses/Sessions and Enrolling
Now that you have created your profile, you may request enrollment in courses/
sessions. Most enrollment requests will need to be reviewed and approved by the
Resource Center System Administrators. Please allow up to three (3) business days for
approval.
If you have any questions while requesting enrollments, please contact the Resource
Center System Administrators at 800-237-0178 or valrcero@vcu.edu.
1. Open an Internet browser such as Internet Explorer, Firefox, Safari, Chrome, etc.,
and enter the following URL:
http://www.valrc.org/
You may access Blackboard and ERO through the icons listed on our homepage.
Look for the ERO icon:
and the Blackboard icon:
.
2. The following ERO Login screen will display. Enter your email address and the PIN
that you set up in your profile as shown in the image below.
3. The following Terms and Conditions will display. Note that this will only display the
first time that you log in after your profile has been approved. If you have already
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logged in after your profile approval, please skip this step. Click the checkbox to
accept the terms and conditions, and then click “Accept” as shown in the image
below.
4. The first screen will display. Click on “Course Catalog” as shown in the image below.
5. The Course Catalog search will display. You have several options here for
searching.
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You may select a content area from the Curriculum drop-down box, enter the SRN
(Session Registration Number), or just press Search (with nothing filled in) to see all
courses for which you may register as shown in the image below.
6. Select the course in which you want to enroll. Click either the course title or the
“Select” link as shown in the image below.
7. The course information displays. Click on the “Request Enrollment” icon (for
sessions that require approval) or “Register” icon (for sessions that donʼt require
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approval) as shown in the images below.
“Request Enrollment” icon
or “Register” icon
8. You will see the confirmation screen below as well as receive a confirmation email to
the email address that you have on file in your ERO profile.
9. You will repeat this process for each course/session for which you wish to enroll.
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10. If you have requested enrollment in a course/session which requires approval, you
will receive another confirmation email when you are approved for enrollment in the
course. You are NOT officially enrolled in the course until you receive that
confirmation email.
11. Please read the next section for how to verify your schedule to ensure that you have
requested enrollment or are enrolled in the courses you selected.
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Viewing My Schedule
You may keep track of which courses/sessions you are scheduled to take by going to
the My Schedule menu in ERO.
If you have any questions while viewing your schedule, please contact the Resource
Center System Administrators at 800-237-0178 or valrcero@vcu.edu.
1. Open an Internet browser such as Internet Explorer, Firefox, Safari, Chrome, etc.,
and enter the following URL:
http://www.valrc.org/
You may access Blackboard and ERO through the icons listed on our homepage.
Look for the ERO icon:
and the Blackboard icon:
.
2. The following ERO Login screen will display. Enter your email address and the PIN
that you set up in your profile as shown in the image below.
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3. Click on “My Schedule” as shown in the image below.
4. Your current course/session information will display. See the image below for an
example.
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5. Under “My Schedule,” you can see four (4) types of enrollments: Enrolled, SelfPaced Sessions, Requested, and Waiting List.
• Enrolled are the sessions for which you have successfully registered and are
scheduled to attend.
• Self-Paced Sessions are the online courses for which you have successfully
registered. Note that while some of these courses are truly self-paced, such as the
policy trainings and assessment certifications, others are facilitated online courses
with set beginning and end dates and an expectation of weekly participation.
• Requested are the sessions for which you have requested enrollment but have not
yet been approved. When you have been approved for the session, it will move to
the Enrolled or Self-Paced Sessions area. You should NOT attend any session that
does not appear in your Enrolled or Self-Paced Sessions area.
• Waiting List are the sessions for which you have requested enrollment but that
have already reached enrollment capacity. If a registered participant drops from the
session, you may be moved to registered status depending on your place within
the waiting list. If this occurs, you will receive an email confirming your registration.
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Dropping from a Course/Session
If you find that you will not be able to attend a course/session for which you have
registered, you must go into ERO and drop yourself from the course/session no
later than the close of business (5 pm) two (2) days before the scheduled course/
session.
If you have an emergency situation that will prevent you from attending your course/
session, please call the Resource Center at 800-237-0178 to let them know. If you do
not drop yourself or call the Resource Center, you will be counted as a No Show, which
could affect your ability to participate in future courses/sessions.
If you have any questions about dropping from courses/sessions, please contact the
Resource Center System Administrators at 800-237-0178 or valrcero@vcu.edu.
1. Open an Internet browser such as Internet Explorer, Firefox, Safari, Chrome, etc.,
and enter the following URL:
http://www.valrc.org/
You may access Blackboard and ERO through the icons listed on our homepage.
Look for the ERO icon:
and the Blackboard icon:
.
2. The following ERO Login screen will display. Enter your email address and the PIN
that you set up in your profile as shown in the image below.
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3. Click on “My Schedule” as shown in the image below.
4. Your current course/session information will display. Clicking on “Drop,” as shown in
the image below, will drop you from the course/session.
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5. A confirmation screen appears. Click “OK” to confirm as shown in the image below.
6. Your new current schedule will display, showing that you are no longer registered for
the course/session you dropped. See the image below for an example.
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Viewing and Completing Evaluations
After each course/session in which you participate, you will need to complete an
evaluation through ERO. If you do not complete the evaluation, you will not be
counted as having completed. The course/session will not display under “My
Transcript” as a course that you have completed. The exceptions to this are the selfpaced assessment/policy certification trainings. They will show under the Certification/
Endorsement Information section of your transcript but will not appear under completed
courses. You must complete the evaluation in order for your course completion to be
fully counted.
It is important that you complete evaluations as soon as possible after you are marked
as having attended the course/session.
If you have any questions while completing your evaluations, please contact the
Resource Center System Administrators at 800-237-0178 or valrcero@vcu.edu.
1. Open an Internet browser such as Internet Explorer, Firefox, Safari, Chrome, etc.,
and enter the following URL:
http://www.valrc.org/
You may access Blackboard and ERO through the icons listed on our homepage.
Look for the ERO icon:
and the Blackboard icon:
.
2. The following ERO Login screen will display. Enter your email address and the PIN
that you set up in your profile as shown in the image below.
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3. Click on “My Evaluations” as shown in the image below.
4. All courses/sessions for which you need to complete an evaluation will display. Click
“Select” under the “Evaluate?” column, as shown in the image below, to go to the
evaluation. Clicking on the session number will take you to a description of the
session.
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5. The evaluation form will display. You must fill in all fields. Please keep the rating
scale in mind as you fill out the evaluation. See the image below for an example.
1= Strongly Disagree
2= Disagree
3= Neutral
4= Agree
5= Strongly Agree
6. After you complete the evaluation, you will be returned to the My Evaluations screen.
You should make sure that all evaluations are completed. Please see the image
below. You will also receive an email confirming that your evaluation was received to
the email address in your ERO profile.
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Viewing My Transcript and Printing Certificates
You may view your transcript of courses/sessions taken with the Resource Center.
Please note that most of your courses/sessions taken before the implementation of
ERO will NOT be available. The exceptions to this will be all online courses and Virginia
Adult Educator Certification Program sessions. Those courses will be added to your
transcript before your profile is approved. If you do not see these courses on your
transcript after your profile has been approved, please contact the Resource Center
System Administrators at 800-237-0178 or valrcero@vcu.edu.
You will also be able to print your own certificates for courses/sessions completed. The
Resource Center will NOT be issuing certificates for courses/sessions by mail or
at face-to-face trainings. You may print your own certificate when needed from ERO.
Note about certificates for self-paced certification courses: These courses are run
on the quarter. The certificates print the date of the last day of the quarter and NOT your
actual date of completion. If you need to show verification of your completion, please
print your My Transcript page, which will list your date of completion under the
Certification/Endorsement Information section.
If you have any questions while viewing your transcript or printing your certificates,
please contact the Resource Center System Administrators at 800-237-0178 or
valrcero@vcu.edu.
1. Open an Internet browser such as Internet Explorer, Firefox, Safari, Chrome, etc.,
and enter the following URL:
http://www.valrc.org/
You may access Blackboard and ERO through the icons listed on our homepage.
Look for the ERO icon:
!
and the Blackboard icon:
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2. The following ERO Login screen will display. Enter your email address and the PIN
that you set up in your profile as shown in the image below.
3. Click on “My Transcript” as shown in the image below.
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4. Your transcript of courses/sessions taken will display. You also have the ability to
search your entire transcript by date and print that report. Clicking on the session
number (SRN) will take you to a description of the session. To print a certificate, click
on “Certificate” as shown in the image below.
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Modifying My Profile and Changing My PIN
If, at any time, your profile information changes (you move to a different program, you
change your email address, etc.) or you need to change your PIN, you MUST update
your information in ERO.
If you have any questions while modifying your profile or changing your PIN, please
contact the Resource Center System Administrators at 800-237-0178 or
valrcero@vcu.edu.
1. Open an Internet browser such as Internet Explorer, Firefox, Safari, Chrome, etc.,
and enter the following URL:
http://www.valrc.org/
You may access Blackboard and ERO through the icons listed on our homepage.
Look for the ERO icon:
and the Blackboard icon:
.
2. The following ERO Login screen will display. Enter your email address and the PIN
that you set up in your profile as shown in the image below.
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3. Hold your mouse over “My Profile,” and you will see a drop-down menu as shown in
the image below. You can select “View Profile” or just click on “My Profile” in order to
view your profile as it is now. Click “Modify Profile” or “Modify Pin” to make any
needed changes.
4. If changing your profile, enter the new information, and click “Update” as shown in
the image below.
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5. If changing your PIN, input your current PIN in the first box, input your new PIN in
the second and third boxes, and then click “Submit” as shown in the image below.
6. You will then see a confirmation screen as displayed in the image below.
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Adding Out of District Transfers
We recognize that you often participate in professional development opportunities not
offered by the Virginia Adult Learning Resource Center. ERO allows you to add these
efforts to your transcript so that you can track all of your professional development in
one location.
Please note that the Resource Center does not issue certificates for nor endorse
these professional development efforts.
If you have any questions about adding out of district transfers, please contact the
Resource Center System Administrators at 800-237-0178 or valrcero@vcu.edu.
1. Open an Internet browser such as Internet Explorer, Firefox, Safari, Chrome, etc.,
and enter the following URL:
http://www.valrc.org/
You may access Blackboard and ERO through the icons listed on our homepage.
Look for the ERO icon:
and the Blackboard icon:
.
2. The following ERO Login screen will display. Enter your email address and the PIN
that you set up in your profile as shown in the image below.
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3. Hold your mouse over the “Course Catalog” tab to reveal the drop-down menu as
shown in the image below. Select “Request Out of District Transfer Credit.”
4. Enter the required information and click “Submit” as shown in the image below. Only
enter information for the required fields, which are marked with asterisks.
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Blackboard
The Virginia Adult Learning Resource Center uses VCUʼs Blackboard system to deliver
all online training. Blackboard is a separate system from ERO. The two systems are
linked by the staff at the Resource Center. Communication between the two
systems is not automatic. For this reason, it may take up to three (3) business days to
process any requests for enrollment and course completions in Blackboard.
Blackboard is NOT compatible with Internet Explorer. It is highly recommended
that you download Mozillaʼs free Firefox browser for use with Blackboard. You
may download it at: http://www.mozilla.com/en-US/firefox/
If you must use Internet Explorer, please realize that there may be technical issues that
we cannot resolve due to browser incompatibility and that may affect your ability to
complete courses. To mitigate these issues, please follow these steps to place Internet
Explorer in Compatibility Mode, which may resolve some of the known issues:
* Go to Tools.
* Select Compatibility View Settings.
* Check “Display all websites in Compatibility View”.
* Close.
* You will need to close and reopen the browser before the change takes effect.
The Resource Center offers three types of online courses through Blackboard.
1.
Facilitated, online courses that are completed at set times over a period of weeks.
There are specific registration periods and running dates for these courses. You
may see a schedule of these courses at: http://www.valrc.org/trainings/
onlinecourses.html
2.
Virginia Adult Educator Certification Program afterwork courses, which are
completed after attendance at Virginia Adult Educator Certification Program faceto-face sessions.
3.
Non-facilitated, self-paced online courses that are available at any time.
Registration is ongoing for these courses, which are assessment and policy
certifications.
If you have any questions about Blackboard, please contact the Resource Center
System Administrators at 800-237-0178 or valrcero@vcu.edu.
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Finding Your Blackboard Username and Password
1. Open an Internet browser such as Internet Explorer, Firefox, Safari, Chrome, etc.,
and enter the following URL:
http://www.valrc.org/
You may access Blackboard and ERO through the icons listed on our homepage.
Look for the ERO icon:
and the Blackboard icon:
.
2. The following ERO Login screen will display. Enter your email address and the PIN
that you set up in your profile as shown in the image below.
3. Click on “My Profile” as shown in the image below.
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4. When your profile was reviewed for approval, your Blackboard ID and password
were inserted into your profile by the Resource Center staff, as is shown in the
image below. You may view it here at any time. Take note of this username and
password.
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Logging into and Working with Blackboard
Please note that if you experience difficulty with logging in, you should NOT call VCUʼs
Technology Services as they have no record of you and CANNOT help you. Be sure to
contact the Resource Center System Administrators at 800-237-0178 or
valrcero@vcu.edu.
1. Open an Internet browser such as Firefox or Chrome, etc, and enter the following
URL:
http://www.valrc.org/
You may access Blackboard and ERO through the icons listed on our homepage.
Look for the ERO icon:
and the Blackboard icon:
.
2. The following Blackboard Login screen will display. As shown in the image below,
enter your Blackboard username and password as listed in your ERO profile.
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3. You will see your course enrollments listed under the “My Courses” box. Click on the
name of the course on which you wish to work as shown in the image below.
4. Read through the information contained in the Announcements area. The
Announcements contain instructions specific to the navigation of each course.
Please be sure to carefully read through all instructions for the most successful
experience.
5. Please note that, occasionally, the left button navigation may be collapsed. You may
display it again by clicking on this arrow icon as shown in the image below.
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6. If you find that you canʼt get back to a main menu, use the cookie crumb trail that is
located at the top of the Blackboard screen. You can click on the titles to return to
previously visited sections. The bold title is the one that is currently active.
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Blackboard Course Completion
Requirements for course completion are dependent upon the type of online course
within which you are working.
If you have any questions about course completion in Blackboard, please contact the
Resource Center System Administrators at 800-237-0178 or valrcero@vcu.edu.
Facilitated, Online Courses Spanning Several Weeks
• After you have completed all course requirements, which are outlined in the course
schedule for each course, the content and technical facilitators will determine your
eligibility for completion. The facilitators will mark you as attended when they have
determined that you have met all requirements. You will receive an email confirming
your completion and you will then be able to complete your course evaluation and
print your certificate.
Virginia Adult Educator Certification Program Afterwork
• Upon review and acceptance of your afterwork submission, the reviewer(s) will mark
you as having attended the session in ERO. You will receive an email confirming your
completion and acceptance of your afterwork. You will then be able to register for the
next face-to-face session.
Non-Facilitated, Self-Paced Online Courses
• Upon completion of all quizzes, you must send an email to VALRC at
valrcero@vcu.edu informing the Resource Center staff of your course
completion. The Resource Center staff will then assess your eligibility for completion.
You will be marked attended when it has been determined that you have successfully
completed all quizzes.
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Virginia Adult Educator Certification Program Afterwork
Accessing the Afterwork Course
The Virginia Adult Learning Resource Center uses VCUʼs Blackboard system to
manage the Virginia Adult Educator Certification Program afterwork process. All of your
afterwork will be submitted to your Afterwork Journal on Blackboard.
Once you have attended the Level 1, Session 1 face-to-face Virginia Adult Educator
Certification Program (VAECP) training, you will be added by the Resource Center staff
to the afterwork course on Blackboard. You do not have to register for the afterwork
course separately.
Please note that you have 90 days from the date of the face-to-face session to
complete your afterwork. It is your responsibility to submit your afterwork on
Blackboard.
Blackboard is NOT compatible with Internet Explorer. It is highly recommended that you
download Mozillaʼs free Firefox browser for use with Blackboard. You may download it
at: http://www.mozilla.com/en-US/firefox/
If you must use Internet Explorer, please realize that there may be technical issues that
we cannot resolve due to browser incompatibility and that may affect your ability to
complete courses. To mitigate these issues, please follow these steps to place Internet
Explorer in Compatibility Mode, which may resolve some of the known issues:
* Go to Tools.
* Select Compatibility View Settings.
* Check “Display all websites in Compatibility View.”
* Close.
* You will need to close and reopen the browser before the change takes effect.
To get logged in and started with Blackboard, please see the Blackboard section of this
manual on pages 31-37.
1. Open an Internet browser such as Firefox or Chrome, etc., and enter the following
URL:
http://www.valrc.org/
You may access Blackboard and ERO through the icons listed on our homepage.
Look for the ERO icon:
!
and the Blackboard icon:
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2. The following Blackboard Login screen will display. As shown in the image below,
enter your Blackboard username and password as listed in your ERO profile.
3. Under “My Courses,” you will see a list of all of the Resource Center online courses
for which you are registered. Click on the name of the afterwork course as shown in
the image below.
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4. The afterwork course will display. When you first log into the afterwork course, it is
important that you read through all of the announcements listed on this page as they
contain important information about technical aspects of the course as well as the
schedule of Blackboard maintenance downtimes. While the Announcements page is
the entry point for the course, you can always access the Announcements by
clicking on the Announcements button on the left as shown in the image below.
5. Familiarize yourself with the course information by clicking the rest of the course
menu buttons.
Afterwork Documents - This will display to you all of the documents for each of the
afterwork sessions. You will come here first to download the appropriate documents
to fill out. Directions on how to do this follow in the next section.
Afterwork Journal - This is where you will come to post your afterwork. Directions
on how to do this follow in a later section.
Staff Information - This contains the contact information for the coordinators and
reviewers of the certification program.
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Downloading the Afterwork Documents
All of the documents that you will need to complete your afterwork are located in the
Blackboard afterwork course under the Afterwork Documents button.
If you have any questions while working in Blackboard, please contact the Resource
Center System Administrators at 800-237-0178 or valrcero@vcu.edu.
Follow the instructions below:
1. Click on the Afterwork Documents button. You will first see a page of folders for the
afterwork documents as shown below. Select the appropriate folder for the level
(Level 1 or Level 2) that you have just attended as shown in Step A below.
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2. You will see the next level of folders and instructions for the afterwork for the level
you have chosen. Read the instructions thoroughly as shown below in Step B.
Select the session that you have just attended (Session 1, Session 2, or Session 3)
as shown below in Step C.
3. You will see the actual documents for that level and session, all contained within the
folder. Click on the words “Click here to open” to download the documents to your
computer as shown below in Step D. A dialogue box asking where you would like to
save it should appear. We recommend that you save the document to your desktop
so that you can easily find it later. You will need to do this for each document that is
listed in the folder.
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4. After you have finished downloading a document, you will see a blank screen. To
return to the list of documents for the level and session, click on the title of the level
and session at the top of the screen as shown in Step E below. You can then
download the other documents for that level and session.
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Filling In the Afterwork Documents
The documents that you have just downloaded are your afterwork for the Virginia Adult
Educator Certification Program. All documents should be in Microsoft Word format. We
recommend that you save them to your desktop so that you can easily find them later.
If you have any questions while filling in your afterwork documents, please contact the
Resource Center System Administrators at 800-237-0178 or valrcero@vcu.edu.
Follow the instructions below:
1. Locate the afterwork document that you want to fill in and open it.
2. Before you type anything in the document, save it as a new file with your name in
the filename (ex.: SmithABE-GEDL1S3AP.doc).
3. Fill in the documents with your afterwork, making any formatting changes that are
needed. Remember that all questions must be answered.
4. Re-save your filled-in document. This becomes your copy of your afterwork, so
please make sure that you save the file. Remember that you were advised to save it
to your desktop; however, if you did not, please take note of its location on your
computer.
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Submitting the Afterwork Documents
Now that you have filled in your afterwork documents, you need to submit them for
review in Blackboard.
If you have any questions while submitting your afterwork in Blackboard, please contact
the Resource Center System Administrators at 800-237-0178 or valrcero@vcu.edu.
Follow the instructions below:
1. Log back into Blackboard. If you have forgotten your Blackboard ID, it is located in
your ERO profile.
2. Under “My Courses,” you will see a list of all of the Resource Center online courses
for which you are registered. Click on the name of the afterwork course as shown in
Step A below.
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3. Click on the “Afterwork Journal” button on the left as shown in Step B below.
4. Click on the “Afterwork Journal” link on the main screen as shown in Step C below.
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5. You will see displayed your own individual space in the Afterwork Journal. You will
also find instructions specific to submitting your afterwork through the Afterwork
Journal. Please be sure that you read through these in their entirety before moving
on as shown in Step D below.
6. To create your journal entry and submit your afterwork, click on the “Create Journal
Entry” button as shown in Step E below.
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7. In the title, please name your entry according to the level and session for which you
are submitting afterwork (ex.: Level 1, Session 2, etc.) as shown in Step F below.
Do NOT type your afterwork in the text box as shown in Step G below.
Attach your completed and saved afterwork document using the “Journal Entry Files”
section. Click on “Browse for Local File” and locate the document on your computer
(this is why it was recommended to save it to your desktop) as shown in Step H
below.
Click “Post Entry” to submit your work as shown in Step I below.
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8. You will see your afterwork displayed as shown below. The green status message at
the top will display when you have successfully posted a journal entry.
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Responding to Reviewer Feedback and Modifying Afterwork
Blackboard is where you will submit all of your afterwork and where the reviewers will
provide you feedback about your progression through the process. Only you and the
reviewers can view your journal entries. You are not able to see other participantsʼ
entries and they cannot see yours.
If you have any questions while working on modifying your afterwork in Blackboard,
please contact the Resource Center System Administrators at 800-237-0178 or
valrcero@vcu.edu.
After you have submitted your afterwork, the reviewers will go over your work. If
it is approved, they will comment in Blackboard as well as change your status in
ERO to reflect your completion. You will receive an email through ERO confirming
that you have been marked as attended. If you have not received this email after
one week, you will need to login to see if there are reviewer comments about
modifications that should be made. Bear in mind that there may be times when
the high volume of submissions leads to slower response times from reviewers.
If you need to ask further clarifying questions of the reviewer or re-submit your modified
afterwork, follow the instructions below:
1. Log into Blackboard and go to the Afterwork Journal.
2. In the box to the right of the screen, you can see if there are any new entries since
you last logged in. You can also see an indicator of new comments at the bottom of
the screen attached to your entry.
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3. Click on “Comments” to expand the screen and see the reviewerʼs comment as
shown below.
4. If the afterwork is approved, you are done!
If the reviewer asks for clarification, you can respond in the text boxes to hold a
conversation with the reviewers to make sure that you are clear on what they are
wanting you to do. To respond, click on the “Comment” button and type your
response in the text box as shown below.
5. Once you are ready to submit your modified afterwork, follow the steps in the
Submitting the Afterwork Documents (pp. 46 - 50) and create a new journal entry.
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Self-Selected Workshop Guidelines
A requirement for the Virginia Adult Educator Certification Program is that you
participate in a workshop/training that you select for yourself. You must complete one
self-selected workshop per level of certification.
The self-evaluation that you completed as part of the certification program should guide
you in selecting your additional training. Your self-selected course might be one that
offers more knowledge and information on some aspect of a topic covered in one of the
certification workshops. It could address something you have recently become
interested in or exposed to. It might focus on building a skill or using a technique that
had been unfamiliar to you.
Your self-selected workshop must adhere to these criteria:
• Your self-selected course must be at least 3 hours in duration.
• It may be taken in a face-to-face or online format.
• Trainings that are required by state policy (such as TABE, CASAS, BEST Plus,
or trainings in the From Intake to Assessment series) will not fulfill the selfselected course requirement.
• The workshop should be one that you have not taken before.
• You must attend Session 1 of the level of certification you are pursuing before
selecting your additional workshop for that level.
• Self-selected workshops may be offered by the Virginia Adult Learning
Resource Center.
• If the training you select is not one offered by the Virginia Adult Learning
Resource Center, you may be asked to provide additional information about the
training by one of our reviewers.
If you have any questions about selecting your Self-Selected Workshop, please contact
Kate Daly (kedaly@vcu.edu) for the ABE/GED Instructor strand, Nancy Faux
(nfaux@vcu.edu) for the ESOL Instructor strand, and Vicky Sanborn
(vjsanbor@vcu.edu) for the Program Manager strand at 800-237-0178.
You must submit your Self-Selected Workshop Documentation form on Blackboard as
described in the following pages.
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Submitting Your Self-Selected Workshop Documentation Form
You will submit your Self-Selected Workshop Documentation Form just as you have
submitted other documents for your VAECP afterwork.
You will find the Self-Selected Workshop Documentation Form located along with the
other Afterwork Documents in the Afterwork Documents section of your Blackboard
afterwork course. There is one form for Level I and another form for Level II. For more
specific instructions on how to submit your Self-Selected Workshop forms, please see
the following sections: Downloading the Afterwork Documents (pp. 42 - 44), Filling In the
Afterwork Documents (p. 45), and Submitting the Afterwork Documents (pp. 46 - 50).
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Glossary
There are a number of terms associated with ERO and Blackboard. Please see below
for clarification of the meaning of those terms.
Certification/Endorsement Information
Certification/Endorsement Information is a section located near the top of your transcript
in ERO. Your assessment/policy certifications will be listed here, with the issue date and
expiration date. The information inputted here allows ERO to send you an automated
email 30 days before an assessment/policy certification expiration to remind you to
request enrollment in the assessment/policy certification refresher. It is NOT associated
with the Virginia Adult Educator Certification Program.
Courses
Courses are the names given in ERO to the individual trainings offered by the Resource
Center. Sessions are the individual occurrences of a course.
Curriculum Categories
Curriculum categories are used to help you find courses/sessions that are relevant to
your work.
When searching for trainings, you may choose to search just within one of these
categories to narrow your search. Courses may be associated with more than one
curriculum category, although they will have only one primary curriculum category.
The current curriculum categories are as follows:
• ABE/GED
• All courses appropriate for ABE or GED instructors
• ASSESS
• All courses dealing with assessment certification
• DCE
• All courses solely for the Department of Correctional Education
• ESOL
• All courses appropriate for ESOL instructors
• GEN
• All courses that donʼt fall into a specific category or have universal application
• MEETING
• All courses that are meetings
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• ONLINE
• All courses that are facilitated, online, multiple-week courses
• VAECP
• All courses that are part of the Virginia Adult Educator Certification Program
Enrollment Status
There are multiple enrollment statuses that you may see in ERO.
• Attended
• This status indicates that you have been marked as having attended a face-to-face
training or have completed the requirements of an online training. You will see this
status indicated on your “My Transcript” page.
• Cancelled
• This status indicates that you were enrolled in a session that was cancelled by the
Resource Center. This information is not visible to you; however, your program
manager can view this information in reports.
• Dropped
• This status indicates that you dropped a session during the registration period.
This status is not visible to you; however, your program manager can view this
status in reports.
• Late Drop
• This status indicates that you dropped a session within two (2) business days of
the session occurring. This status is not visible to you; however, your program
manager can view this status in reports. A high frequency of late drops could affect
your ability to participate in future courses/sessions.
• No Show
• This status indicates that you did not attend a session for which you were
registered nor did you drop it before the registration period ended. This status is
not visible to you; however, your program manager can view this status in reports.
A high frequency of no shows could affect your ability to participate in future
courses/sessions.
• Enrolled
• This status indicates that you have been successfully enrolled in a session and are
able to attend. You will see this status indicated on your “My Schedule” page.
• Requested
• This status indicates that you have requested enrollment in a session but havenʼt
yet been approved to attend. You will see this status indicated on your “My
Schedule” page.
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• Waitlist
• This status indicates that you have requested enrollment in a session that has
already reached its enrollment capacity. If a registered participant drops from the
session, you may be moved to registered status depending on your place within
the waiting list. If this occurs, you will receive an email confirming your registration.
You will see this status indicated on your “My Schedule” page.
• Waitlist Expired
• This status indicates that you requested enrollment in a session that had already
reached its enrollment capacity but were not able to be added into the training
before the waiting list time period expired. This status is not visible to you.
From Intake to Achievement
From Intake to Achievement is an umbrella course which houses separate nonfacilitated, self-paced online courses offered by the Resource Center. While they are
housed in one location on Blackboard and available to you when you are entered into
the From Intake to Achievement Blackboard course, you must request enrollment in
each training separately in ERO. The courses offered here are:
From Intake to Achievement: Virginia Assessment Policy Training, Online Initial
From Intake to Achievement: Virginia Assessment Policy Training, Online Refresher
From Intake to Achievement: Virginia Goal-Setting Policy Training, Online Initial
From Intake to Achievement: Virginia Goal-Setting Policy Training, Online Refresher
From Intake to Achievement: TABE Certification Training, Forms 9 & 10, Online Initial
From Intake to Achievement: TABE Certification Training, Forms 9 & 10, Online Refresher
Also available in From Intake to Achievement is the Guide to the Virginia Adult Content
Standards. This is a self-paced, non-facilitated resource that provides you with
information about the Virginia Adult ESOL Content Standards, the Virginia Adult GED
Content Standards and the Common Core standards. You do not need to register for
this training in ERO.
Mark Attended
When your course/session completion has been verified, you are marked attended in
ERO.
Mark Reviewed
Mark Reviewed is a feature used heavily in the Blackboard courses. You must click on
this “Mark Reviewed” link to indicate that you have read some information. This action
makes the next course component visible to you. You cannot progress through the
courses unless you first click on the “Mark Reviewed” link. Clicking on this link has
sometimes proven problematic when using Internet Explorer. We recommend that you
download Mozillaʼs free Firefox browser at: http://www.mozilla.com/en-US/firefox/
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Out of District Transfer
Out of District Transfers are those professional development activities in which you
participate that are not offered by the Resource Center. You have the ability to add
these efforts to your transcript. Please note that the Resource Center does not issue
certificates for nor endorse these professional development efforts.
Sessions
Sessions are the unique instances of the courses offered by the Resource Center.
There can be multiple sessions of one course offered at different times, places in
Virginia, or formats (online or face-to-face).
SRN
SRN stands for Session Registration Number. This is a unique number generated for
each session and is often the easiest way to search for a session that you wish to
attend.
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