Sony Shock Presentation Group # 6 Made by: George-Edouard Duriez, Morten Henriksen, Emma Sjöblom, and Kristin Svenhed Table of content • • • • • History of Sony Facts about Sony Question 1: – – Micro and Macroenvironment Importance of Innovation Question 2: – SWOT Question 3: – – – Strategy options Strategy developments Recommended course of action 2 The History of Sony • Founded during the WWII by Akito Morita & Masaru Ibuka • Transistor radio first major success • Entrepreneurial & creative • Pioneers and market leader in the electronic industry Sony today • • • • • One of the world’s most valuable brands. Created products such as the Walkman & PlayStation. Employs 158.500 people worldwide. Annual sales exceed over 55 billion euro per year. Offer highly innovative and reliable products possessing high quality standards. Sony’s main divisions Sony Electronics Sony Computer Entertainment Sony ATV Music Publishing SONY Sony BMG Music Entertainment Sony DADC Sony Picture Sony Ericsson Sony Shock • Profit margin has dropped from 10% in the 90’s to 1,5% • • today. Failing to take advantage of strategic windows Lost focus on central business: Electronics Question # 1 • Discuss the importance of product innovation to the future success of Sony, with regard to the changing marketing environment? Microenvironment Competitors • Increasing numbers of competitors • Microsoft, Apple, Samsung etc. • Facing high quality competitors offering lower prices Customers • • • • High expectations Lost brand loyalty Higher consumer awareness Homepage, target groups Macroenvironment Social and cultural • High tech-lifestyle • Technology as an identity Technological • A global phenomena • Importance of R&D Economic • Globalization • Upward tendency in spending Importance of product innovation • Focus on customer needs and satisfaction • Specially important in the fast movement electronic • • • • industry Importance in the entertainment industry can be discussed Not that important in the more slow moving insurance and chemical industry Competitive advantage The brand Sony equals innovation? • Conclusion; with Sony’s current strategy, innovation is very important. Question # 2 • Conduct a SWOT analysis of Sony SWOT analysis of Sony Strengths Weaknesses • Strong brand • Big company • Experience and knowledge • High Quality • Complementary goods • Lost focus • Loss profit margin • High price • Loosing market opportunities • Too much bureaucracy • First mover disadvantage Opportunities Threats • Blue Ray • Growing market potential • Joint ventures and alliances • Convergence • Increasing number of competitors • HD – DVD • loosing brand loyalty • Blue Ray & Play station Question # 3 • What are the strategic options available to Sony, in the wake of ‘Sony shock’ ? • Recommend a course of action for Sony, giving reasons for your answer. Strategy options available to Sony Retrenchment • Focus on efficiency ¾ Not recommended Gradual strategic repositioning • Adaptation to the marketing environment ¾ Possible strategy. Importance of innovation and business identity Radical strategic repositioning • Changing the direction of the entire business ¾ Relevance depends on the degree of the changes. ¾ Selling the electronic department or sell other business activities. Strategy development Strengths Weaknesses • Strong brand • Big company • Experience and knowledge • High Quality • Complementary goods • Lost focus • Loss profit margin • High price • Loosing market opportunities • Too much bureaucracy • First mover disadvantage Opportunities Threats • Blue Ray • Growing market potential • Joint ventures and alliances • Convergence • Increasing number of competitors • HD – DVD • loosing brand loyalty • Blue Ray & Play station Recommended course of action Product development strategy • New product innovations on the existing markets to keep position as • • premium brand, hence gain competitive advantage. Develop new products by creating alliances or joint ventures (Sony Ericsson) Conclusion: invest more money in R&D and become more dynamic. – Too big to change overnight and long process. Sony have to improve the existing organisation Conversion Strategies • Use knowledge and technology from the company’s different divisions to • create new products and enter new markets e.g. new convergence products Use its position as a big company to create alliances with new entrants and thereby eliminating future competitors. List of References • Jobber, D. (2007) Principles and Practice of Marketing, 5th edition. McGraw-Hill Education (UK) • Corporate Homepage http://www.sony.com