Cashier /Bagger Job Description
New Leaf Market Tallahassee, Florida
Our Mission
New Leaf Market is committed to building a vibrant and healthy local community by
providing natural and organic foods and products. As a cooperative, emphasizing socially
and environmentally-responsible practices, and provide education and information about
our products and the cooperative principles upon which we are based.
Our Vision
New Leaf Market sees a world in which humans live in harmony with their environment
and each other. We offer an alternative approach where people and the environment
come first. We learn to cooperate with each other to build something greater than
ourselves. Offering wholesome foods and educating the community about the products
we sell is our contribution to a healthier future generation.
Purpose
To process register transactions while providing the highest standards of customer
service. To bag groceries efficiently and in a friendly manner.
Status
Part or full-time position. Reports to Front End Manager.
Qualifications
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Commitment to superior customer service.
Ability to manage and motivate self.
Good communication and listening skills.
Ability to work well with others in a cooperative environment where teamwork and
constant communication are essential.
Sense of humor.
Ability to lift 50-80#.
Regular predictable attendance.
Responsibilities
I.
Customer Service
A.
Treat people fairly, consistently and with respect.
B.
Provide efficient and friendly service to all customers.
C.
Provide product information and educational materials to customers and staff.
Investigate and respond to customer requests.
D.
Contribute to Natural Times when requested.
E.
Ensure store cleanliness at all times.
II.
Department Operations
A.
Adhere to all training manual contents.
B.
Read department memo at each shift.
C.
Operate cash register.
D.
Ensure security of money by following all established procedures.
E.
Bag groceries according to established guidelines.
F.
Retrieve carts from parking lot and return to cart corral.
G.
Maintain cleanliness of all work spaces.
H.
Properly dispose un-sellable items.
I.
Advise immediate supervisor of equipment repair and supply needs.
J.
Refer unanswered product questions to customer service or the appropriate
employee.
K.
Attend department meetings and trainings as requested.
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L.
Perform all other duties as assigned by supervisory personnel.
III.
Personnel
A.
Adhere to all policy manual contents.
B.
Participate in evaluations as requested.
IV.
Merchandising and Promotions
A.
Participate in re-sets as requested.
V.
Sanitation and Safety
A.
Ensure that department display units, coolers, work areas, storage areas, and
sales floor are clean and orderly.
B.
Ensure that department meets all Health Department requirements.
VI.
General Professionalism
A.
Model high standard of customer service.
B.
Uphold all New Leaf Market policies.
C.
Minimize absences and be punctual.
D.
Disseminate ideas, proposals and other information in a clear, effective and
timely manner.
E.
Take frequent opportunities to recognize good work.
F.
Perform other tasks as needed.
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