16 May 2015 FREQUENTLY ASKED QUESTION (FAQ) ON ANTI-PROFITEERING A. DEFINITION 1. 2. What does “profiteering” means? Making unreasonably high profit. Does the act of increasing the price by the traders is significantly profiteering? Not necessarily, because the offence of profiteering takes place when there is an increment on the the net profit margin of the B. goods and services offered in comparison to the base date. ANTI-PROFITEERING MECHANISM 3. What regulations specify the mechanism to determine whether a trader profiteers or otherwise? Price Control and Anti-Profiteering (Mechanism To Determine 4. Unreasonably High Profit)(Net Profit Margin) Regulations 2014. What is the mechanism used in the Price Control and AntiProfiteering (Mechanism To Determine Unreasonably High Profit)(Net Profit Margin) Regulations 2014 to determine the Profiteering Offence? The mechanism used is to ensure that all traders maintain the net profit margin for a certain period as prescribed by the regulations. 1 16 May 2015 5. How long does the traders needs to maintain the Net profit margin? 18 months from 2 January 2015 until 30 June 2016. 6. How does profiteering happens and is there any formula to determine the net profit margin? Profiteering occurs when the current net profit margin within 2nd January 2015 until 30th June 2016 (X1) exceeds the base Net profit margin (X0) on 1st January 2015 or any other dates according to the circumstances as prescribed under the Price Control and Anti-Profiteering (Mechanism to Determine Unreasonably High 7. Profit)(Net Profit Margin) Regulations 2014. Why 1st January 2015 is used as the Base price for comparison? This date is exactly 3 months before the implementation of GST on 1st April 2015. Profits on that particular date supposedly to be 8. stable until 1st April 2015. What are the elements used in Net Profit Margin Calculations? Net profit margin on Goods and services are based on the sales price, costs of goods or services, operational costs, input tax, output tax, special refund of sales tax as explained and enforced in the Price Control and Anti-Profiteering (Mechanism to Determine Unreasonably High Profit)(Net Profit Margin) Regulations 2014. 2 16 May 2015 9. Does an increase of one sen in Net profit margin is considered as profiteering? Yes. As prescribed under the Price Control and Anti-Profiteering (Mechanism to Determine Unreasonably High Profit)(Net Profit Margin) Regulations 2014, it is profiteering as long as the net profit margin after 1st April 2015 exceeds the net profit margin on 1st 10. January 2015. What would be the base price used in the net profit margin calculation if a trader conducts Sales? The base price would be the previously offered price just before the 11. Sales. What would be the base price used if a trader offers to sell a new product or goods,? The base price would be the price the goods sold the very first time in the market. In the event the traders sells the goods with introductory price, than the base price would be the normal price 12. of the goods after the introductory price. What would be the base price if a new business operates after 1st April 2015? In the event a new business starts operating only after 1st April 2015, the base price would be the first day when the business starts operating. 3 16 May 2015 13. Does profiteering occurs only at the retailer level? No, it covers the whole supply chain which includes the importers, manufacturers, wholesalers, distributers and retailers. 14. Is MDTCC indirectly preventing the traders from raising the price by controlling excessive profit? Ultimately, MDTCC does not prevent the traders from raising the price of goods with reasonable grounds. However, traders are requested to offer more affordable and reasonable price to ease consumers burden. 15. If the cost of goods and services or operational costs increase, are the traders allowed to increase the price of goods and services offered? Yes, they are allowed to do so but with condition that the price increase is in accordance with the cost increase. However, the current net proft margin should not exceed the base net profit 16. margin. Are the non registered GST traders being monitored on the net profit margin under the Price Control and Anti- Profiteering (Mechanism to Determine Unreasonably High Profit)(Net Profit) Regulations 2014? Yes, all business levels will be monitored under the regulations disregarding whether they are registered or otherwise. 4 16 May 2015 17. Is it an offence, if the traders includes the element of input tax in price determination? Yes, it is an offence under Section 10A of the Price Control and AntiProfiteering Act 2011. According to section 10A, any credits on input tax against output tax must be excluded from price C. determination. BUSINESS DOCUMENTS 18. What is the duration to keep and maintain records relating to business operations? According to subsection 53A(2) Price Control and Anti-Profiterring Act 2011, all business ralated records should be kept and preserve for at least a minimum of seven (7) years from the last date associated to that particular record. 19. Is MDTCC authorized to take action against traders who do not keep or maintain any records relating to business operations? Yes, MDTCC is authorized to take action against them, as section 53A Price Control and Anti-Profiteering Act 2011 requires all traders to keep and maintain records relating to business operations. 20. What is the penalty for individuals who fails to produce their records relating to business operations? Fine not exceeding RM50,000.00 or imprisonment not exceeding 2 years or both, for the first offence. For second or subsequent 5 16 May 2015 offence, a fine not exceeding RM100,000.00 or imprisonment not exceeding 5 years or both. This is in accordance to the penalty provided under paragraph 57(b) of the Price Control and AntiProfiteering Act 2011. 21. What is the significance of Section 21 Notice in the Price Control and Anti-Profiteering Act 2011? The Notice under Section 21 of the Price Control and AntiProfiteering Act 2011 is a written notice to direct any individuals to produce information, documents or evidences in any form within a certain duration given by the Assistant Controller. This notice is vital for any investigation of offences under the Act. Failure to respond or reply to the Notice under Section 21 is an offence and punishable under Section 57 of the same Act. D. PRICE TAGGING 22. Are there any relevant legislation associated to the needs of protecting consumer? Yes, the Consumer Protection Act 1999, the Price Control and AntiProfiteering Act 2011 and Control of Supplies Act 1961. 23. What is the specific legislation on price marking to ensure consumers are not misled? Price Control (Indication of Price by Retailers) Order 1993 [P.U.(A)137/1993] under Price Control and Anti-Profiteering Act 6 16 May 2015 2011 specifies that every item displayed for sale is required to have 24. price tag. Is it necessary to have price tag inclusive of the Goods and Services Tax (GST) on 1st April 2015? On 1st April 2015, price tag displayed should be inclusive of the GST. However, retailers are given 14 days of grace period (starting from 1-14th April 2015) for the purpose adjusting the pre and post GST price tag/ indication. E. ROLE & RESPONSIBILITY 26. What is MDTCC’s role in GST implementation? MDTCC’s role is to ensure that traders do not manipulate the price and make unresonably high profit by taking advantage of the GST implementation. 27. What does it mean by ’OPS CATUT’? OPS CATUT is an operations to ensure that traders complies with the Price Control and Anti-Profiteering Act 2011 on reasonable profit making. 28. Is MDTCC monitoring all level of business distribution network/supply chain? Yes. 7 16 May 2015 29. What are the actions taken by the MDTCC enforcement team to ensure that traders do not make any unreasonable high profit after 1st April 2015? The MDTCC Enforcement team will intensify their enforcement by monitoring, conducting operations and taking actions against those 30. who are found to be at fault. What happens after the expiry of the 18 months period of maintaining the net profit margin? What if the price increases after that? 31. The Government will review once the period expires. Traders often uses GST as a reason to increase the price of goods and services. What is MDTCC’s role in addressing this issue? If the traders increase the price without any reasonable justification and takes advantage of the GST implementation, MDTCC will take firm action under the Price Control and Anti- 32. profiteering Act 2011. What is the basis for an enforcement action under OPS CATUT? The basis would be the price increase on goods of the same description from the base date where the net profit margin is determined. 8 16 May 2015 33. What advocacy actions have been taken to ensure the Price Control and Anti-profiteering Act 2011 is complied during the GST implementation? Various advocacy programs have been conducted for consumers and traders where information in relation to Price Control and 34. Anti-profiteering Act 2011 has been disseminated. What is the role of the traders in determining prices for goods or charges under the Price Control and Anti-profiteering Act 2011? In determining prices for goods and charges for services, the traders need to ensure that the prices offered does not include any 35. claimable tax element. By having the enforcement action from MDTCC, will the prices of goods reduce? MDTCC’s enforcement is one of the measures taken to ensure that traders do not profiteer. However, there is no guarantee that prices F. will be reduced as price of a good is determined by various factors. COMPLAINTS CHANNEL & PRICE CHECKER 36. How do consumers make complaints on unreasonable price increase? Any complaints can be directed to the Call Center 1-800-886-800 or through the eAduan system at http://e-aduan.kpdnkk.gov.my. 9 16 May 2015 Alternatively, complaints could also be made at the nearest MDTCC 37. offices in every state and branches. What evidence is required to lodge a report? Consumers are required to submit any proof of purchase such as 38. receipt or any other relevant documents. Can a complaint made orally or without any proof of purchase? Documents are needed as proof/evidence for any investigation. Nevertheless, complaints made orally will also be investigated and 39. actions will be taken accordingly . What kind of facilities are provided to the public by MDTCC? MDTCC provides a mobile application (Mobile Apps) known as MyKiraGST. This application allows users to check the prices of goods according to the area. If the prices exceeds the maximum price, complaints can be made online. MyKiraGST can be accessed 40. via http://mykiragst.kpdnkk.gov.my. How can consumers obtain information on the prices of goods and services? Consumers can obtain those information especially on price of goods, services through many sources, such as the Consumer Price Guidelines which can be downloaded from the MDTCC Portal. ___________________________________________________________________________________ 10 16 May 2015 MAIN PROVISION OF THE PRICE CONTROL AND ANTI- PROFITEERING ACT 2011 PART II DETERMINATION OF PRICES AND CHARGES Prices or charges imposed not to include certain items. 10A. (1) Any person who supplies or offers to supply any goods or services shall not include the items as specified in the Schedule as part of the price of the goods or charge for the services. (2) Any person who fails to comply with subsection (1) commits an offence and shall, on conviction, be liable— (a) (b) where such person is a body corporate, to a fine not exceeding five hundred thousand ringgit and, for a second or subsequent offence, to a fine not exceeding one million ringgit; or where such person is not a body corporate, to a fine not exceeding one hundred thousand ringgit or to imprisonment for a term not exceeding three years or to both and, for a second or subsequent offence, to a fine not exceeding two hundred and fifty thousand ringgit or to imprisonment for a term not exceeding five years or to both. 11 16 May 2015 PART IV ANTI-PROFITEERING Mechanism to determine unreasonably high profit 15. (1) The Minister shall prescribe the mechanism to determine that profit is unreasonably high and different types of mechanism may be prescribed to cater for different conditions and circumstances as the Minister deems fit. (1A) The mechanism to determine that profit is unreasonably high referred to in subsection (1) includes the Minister determining a certain period during which there shall be no increase in the net profit margin of any goods or services. (2) In formulating the mechanism under subsection (1), the Minister may take into consideration the following matters: (a) any tax imposition; (b) the supplier’s cost; (ba) any cost incurred in the course or furtherance of business; (c) supply and demand conditions; (d) the conditions and circumstances of geographical or product market; or (e) any other relevant matters in relation to the prices of goods or charges for services. 12 16 May 2015 PART VIII GENERAL Duty to keep records. 53A. (1) Any person who supplies or offers to supply any goods or services shall keep and maintain proper records relating to the business operation including the following records: (2) (a) sales records including receipts and sales books; (b) purchases records including invoices from suppliers; (c) expenses records including payment records, invoices and particulars of acquisitions; (d) documents relating to the determination of pricing for the goods or services; (e) records of remunerations, allowances or wages; and (f) tax records and any related documents, if any. The records under subsection (1) shall be— (a) preserved for a period of seven years from the latest date to which the record relates; (b) available at all times for examination by the Assistant Controller; and (c) kept up to date and in good order and condition. (3) Any person who fails to comply with subsection (1) or (2) commits an offence. 13 16 May 2015 PENALTY FOR OFFENCES PART V PENALTY Penalty 18. Any person who commits any offence under Part III or Part IV shall, on conviction, be liable— (a) (b) where such person is a body corporate, to a fine not exceeding five hundred thousand ringgit and, for a second or subsequent offence, to a fine not exceeding one million ringgit; or where such person is not a body corporate, to a fine not exceeding one hundred thousand ringgit or to imprisonment for a term not exceeding three years or to both and, for a second or subsequent offence, to a fine not exceeding two hundred and fifty thousand ringgit or to imprisonment for a term not exceeding five years or to both. General penalty 57. Any person guilty of an offence under this Act for which no penalty is expressly provided shall, on conviction, be liable— (a) if such person is a body corporate, to a fine not exceeding one hundred thousand ringgit, and for a second or subsequent offence, to a fine not exceeding two hundred and fifty thousand ringgit; or (b) if such person is not a body corporate, to a fine not exceeding fifty thousand ringgit or to imprisonment for a term not exceeding two years or to both, and for a second or subsequent offence, to a fine 14 16 May 2015 not exceeding one hundred thousand ringgit or to imprisonment for a term not exceeding five years or to both. 15