Program Citations and animations greatly enriched the Six Sigma curriculum and is deeply appreciated. Society of Manufacturing Engineers The Society of Manufacturing Engineers is gratefully acknowledged as a contributing affiliate of the ASU-SSMI relationship. SME is the world's leading resource Where Manufacturing Comes Together - both people and information - to advance manufacturing knowledge. The association between SME, Arizona State University, and the Six Sigma Management Institute is deeply appreciated. MindPro was made possible through the asserted efforts and kind contributions of many people and organizations. This document provides a listing of the key contributors and credits their guidance, discussions, work, materials, copyrights, publications, presentations, and ideas. Thanks to such contributors, the benefits of Six Sigma as well as other process improvement initiatives can now be realized by large, medium, and small organizations, as well as individuals seeking professional advancement and recognition through coaching and development: Six Sigma Management Institute The Dr. Mikel J. Harry Six Sigma Management Institute mission is to explore new and innovative ways to disseminate the power of Six Sigma. SSMI’s main objective is to research and develop effective delivery methods so that the cost of training can be drastically reduced, making Six Sigma affordable for individuals and businesses of all sizes. This goal was realized when SSMI partnered with the Ira A. Fulton School of Engineering at Arizona State University (ASU) for the delivery of the joint ASU – SSMI Online Six Sigma Certification Programs. Arizona State University Institute of Standards and Technology The Ira. A. Fulton School of Engineering, Arizona State University is provided a special acknowledgement as the primary affiliate of the Dr. Mikel J. Harry Six Sigma Management Institute. The ASU Six Sigma portfolio of degree programs, courses, certifications, and on-line offerings provide individuals and global corporations with world-class knowledge. The long-standing association between ASU and Dr. Harry is highly esteemed and gratefully appreciated. Founded in 1901, the National Institute of Standards and Technology (NIST) is a nonregulatory federal agency within the U.S. Commerce Department's Technology Administration. NIST's mission is to develop and promote measurement, standards, and technology to enhance productivity, facilitate trade, and improve the quality of life. NIST carries out its mission in four cooperative programs: NIST Laboratories, Baldrige National Quality Program, Manufacturing Extension Partnership, and the Advanced Technology Program. A special tribute is given to NIST for contributing the NIST/SEMATECH Handbook of Statistical Methods to the MindPro project. This addition to the software is gratefully acknowledged and appreciated. Kevin Kennedy Associates Kevin Kennedy Associates offers world-class Product and Process Development, Organizational MentoringTM Solutions, Failure Analysis and Recovery, and Life Sciences Consulting. In stringent adherence to Best Practices in product and process development, they comply with regulatory standards and employ comprehensive methods to minimize and manage risk associated with the product or process. Their contribution of life-like simulations Phone: 1-800-335-6234 City of Fort Wayne, Indiana Fort Wayne has implemented Six Sigma to improve customer service and increase the effectiveness of city government. Data based decision-making and empowerment of Web: www.SixSigmaMindPro.com Page 1 of 5 1 employees are key components to the success of the program. A special tribute is given to Mayor Graham Richard for his insightful vision and steadfast leadership of Six Sigma within city government. The Fort Wayne Improvement Case Studies represent an exemplary set of testaments to the power of Six Sigma and are immensely appreciated. National Science Foundation The National Science Foundation (NSF) is an independent federal agency created by Congress in 1950 to promote the progress of science; to advance the national health, prosperity, and welfare; to secure the national defense… The contributing influence of NSF is felt within the field of Six Sigma in many ways, both directly and indirectly. Minitab Minitab Inc. creates and markets statistical software that enables those who teach or perform data analysis to obtain accurate, reliable, and easy-to-use solutions. A special thanks is extended to Minitab for their kind cooperation and Six Sigma contributions throughout the years. Korean Standards Association Established in 1962, the Korean Standards Association leads the industrial development of the nation in the van of the 21st century technical competitive age on the basis of 40 years of accumulated know-how in such areas as education and training, research, KS/ISO certification, promotional activities, international cooperation, etc. Their highly respected association with Arizona State University and the Six Sigma Management Institute is greatly appreciated. Quality Associates International Founded in 1987, Quality Associates International is a full service Quality and Reliability consulting firm. Their contribution to the field of Six Sigma and MindPro is very much appreciated. Streale Innovation Streale Innovation, Inc. is a team of business and technical consultants that work together on client projects to provide Six Sigma best practices, Performance Measurement, and Training & Development aimed at the FDA-regulated and Financial Services markets. Their contribution to Six Sigma and the MindPro project is appreciated and highly esteemed. United States Navy The United States Navy, Office of Naval Research is recognized for their Best Manufacturing Practices Program and Producibility Measurements for DoD Contracts. The BMP Program was created in 1985 to help businesses identify, research, and promote exceptional manufacturing practices, methods, and procedures. Its objective is to empower defense and commercial customers to operate at a higher level of efficiency and effectiveness. Their diligence and dedication to the pursuit of excellence through Six Sigma is admired and appreciated. Acknowledgements Peter Crouch, Dean: Ira A. Fulton Engineering, Arizona State University School of Jeff Goss, Assist. Dean: Ira A. Fulton School of Engineering, Arizona State University Phong Vu, Chief Executive Management Institute Officer: Six Sigma Reigle Stewart, Chief Operating Officer: Six Sigma Management Institute Craig A. Elden, Chief Information Officer: Six Sigma Management Institute Connie Januzzi, Senior Administrator: Six Sigma Management Institute Ian Firth, Senior Programmer: Six Sigma Management Institute Minitab, Inc: Minitab Statistical Analysis Software Microsoft Corp.: Excel, Power Point, and Word Streale Innovation, Inc: Streale Enterprise Six Sigma Software SME: Society of Manufacturing Engineers KSA: Korean Standards Association SSGR: Six Sigma Global Registry ASQ: American Society of Quality SSA: Six Sigma Academy Phone: 1-800-335-6234 Web: www.SixSigmaMindPro.com Page 2 of 5 2 Contributors: Esterline Aerospace and Defense: Normal Distribution Graphic Accel-Team Ltd: Force Field Analysis Diagram Evalid Inc: Software Development Process Map Achats-Industriels: Six Sigma Concepts Evergreen State College: Choas Theory and Fractal Simulation Acme Constructions Pty, Ltd: Punchlist Report Example Actuate Corporation: Enterprise Reporting Applications Allied Signal, Inc: Jet Engine Federated States of Micronesia, College of Micronesia: Normal Distribution Allied Signal, Inc: Manufacturing Facility France, L., Girault, A., Gascuel, D., Espiau, B.: Sensor Modeling for a Walking Robot Simulation Applied Research Associates, Inc: Tankcar Impact Simulation Garrison, Daniel B. - Flee Boston Financial: Excerpts from Introduction to Six Sigma Arizona State University, Ira A. Fulton School of Engineering General Electric Corporation: Website Orientation Berkeley University: Regression Simulation Georgia Tech, Simulation Blackthorne Publishing Company: Fishbone Diagram Builder Grant DUE Animations Boccio, John - Physics & Astronomy Department at Swarthmore College: Galaxy Collision Simulation Hodgins, Jessica K. and Wooten, Wayne - Georgia Institute of Technology: Diving Simulation Bowling Green State University, Physics Department: Measurement Video Hyperion Solutions Corporation: Enterprise-Class Business Performance Management Solutions: Metrics Dashboard Brigham Young University: John Doe Black Belt Project Example Brooks, David W. - Center for Curriculum and Instruction, University of Nebraska-Lincoln: Amperometric Oxygen Measurement Casazen.com: Kanban Card Chapman, Reference Alan - Businessballs.com: General City Colleges of Chicago: Skinner Box Illustration GVU 9751307: Center: Somersault Statistical Simulators Pike and iSixSigma: Internet Six Sigma Community and Forum Website Juran's Quality Handbook: Juran Trilogy Ketkale Group of Industries: Machine Drill Press Kevin Kennedy Associates: Factory Simulation, Process Simulation, Hospital Simulation, Thermal Simulation, Airbag Simulation, Crash Simulations, and Robot Simulations City of Fort Wayne Indiana. Mayor Graham Richard: Case Studies in Six Sigma Kotelnikov, Vadim - Ten3 Business e-Coach, version 2005a. On-Line Business Management Handbook and Resource Claremont Graduate University: Hypothesis Test for a Mean Lane, David M. - Rice Virtual Lab: HyperStat On-Line Statistics Handbook Claremont Graduate University: Hypothesis Testing Simulation Lane, David M. - Rice Virtual Lab: On-Line Case Studies Claremont Graduate University: Sampling Distribution Simulation Lee, Gene S. - University of British Columbia: Robotics Animation Simulation Platform CMU's Robotics Institute, Placement Simulation Many Information Systems, Inc: Service Simulation College of Business, Ceremony Video Darwin2K: Auburn Robot University: Part Award Cryer, L. - Northern College: Pavlov's Dog and Stimulus Response Debevec, Paul - Computer Science Division, University of California at Berkeley: Falling Dominos Video Earth Sciences Department at the University of California, Santa Cruz: Southern California Earthquake Simulation Edison Automation Inc: Factory Performance Displays Engineering Dynamics Corporation: EDSMAC4 Multivehicle Intersection Crash Simulation Phone: 1-800-335-6234 Mastascusa, E. J. - Bucknell University: Problem Definition Excerpt Merriam-Webster On-Line Dictionary: Definitions Microsoft Corporation: Project Charter Example Mind Tools Ltd: Force Field Analysis Diagram Missouri State Simulation University: Frequency Polygon Motronic, Inc: Electronic Circuit Board Multidata TPS, Inc: Pair of Dice N-able Technologies Inc: The N-vision Dashboard Web: www.SixSigmaMindPro.com Page 3 of 5 3 National Aeronautics and Space Administration, Air Traffic Shutdown Study: Flight Pattern Simulation Russ, John C. - Materials Science and Engineering Dept., North Carolina State National Aeronautics and Space Administration, Mars Exploration Program: Machinist Video Making Parts University, Raleigh, NC: Blacksmith Video National Aeronautics and Space Administration, Mars Exploration Program: Mars Exploration Rover Terrain Simulation Video SaturnFans: Automobile Picture from Backseat of Saturn Smith, J.: Fishbone Diagram National Aeronautics and Space Administration, Mars Exploration Program: Planetary Photo Journal Southern Maryland Electric Cooperative: Light Bulb with Dollar Sign National Aeronautics and Space Administration: Airline Cockpit Simulation Stanford University: Birthday Date Simulation National Institute of Standards and Technology: NIST/SEMATECH e-Handbook of Statistical Methods StatSoft, Inc: The StatSoft Handbook (On-Line Resource) NAVAIR Corporation: Navair Six Sigma Deployment Model Strategos, Inc: Lean-Manufacturing Website Nimmer, Larry - International Student Film Festival: Light Bulb by Sam Kapoi NKG Spark Plugs, Inc: Spark Plug Picture Office of Fusion Energy, US Department of Energy: Fusion Simulation Office of the Under Secretary of Defense for Acquisition Technology and Logistics: Identifying Basic Improvement Curve Theories Ogden, R. Todd - Dept. of Statistics, Univ. of South Carolina: Dice Roll Simulation Ohsshi Iron Works: Kanban Card Ontario, Ministry of Agriculture, Food and Rural Affairs: Maslow's Heirarchy of Human Need Orbitform Group, LLC: Upper Bracket Stamping on Sub-Assembly Palm Inc: Zire 71 Palm Data Collection Paul Kayfetz, Inc: Driving Computer Animation Power Performance, Inc: Leadership Quotes Inc: Six Electronic Statistics Strategos, Inc: Process Map and Examples Syque, Inc: Improvement Encyclopedia Website United States Navy: Best Manufacturing Practices Program Website Nipponico Company: Kanban Card PowerSteering Software Management Tool Stanford University: Probability and Quantile Simulation Sigma Project Product Development Consulting, Inc: The Customer Value Map Public Health Institute: Fishbone Diagram United States Navy: Classroom Instructor Video University of California, Los Angeles: Lego Robotic I Project University of Cambridge, Department of Industrial Design Engineering: FMEA Guidelines and Example University of Cambridge, Department of Industrial Design Engineering: Process Mapping and Design Example University of Illinois at Urbana-Champaign, Department of Statistics: Regression Simulation University of Iowa, National Advanced Driving Simulator: Alcohol Impairment Study Simulation University of Iowa, National Advanced Simulator: High-Frequency Actuators Driving University of Iowa, National Advanced Simulator: Main Control Room and Operators Driving University of South Carolina, Dept. of Statistics: Histogram Bin Size Simulation Value Based Management: Force Field Analysis Virtual Reality Lab, Swiss Federal Technology: Human Motion Simulation J Borkowski: of Quality Digest, Six Sigma Survey Results: Breaking Through the Six Sigma Hype, Dirk Dusharme (November 2001) Visionary Labs, Simulation Quality Digest, Six Sigma Packs a Punch, Dirk Dusharme (November 2003) Volkswagen of America, Inc: Yellow Volkswagen Picture Raytheon Corporation: Six Sigma Tools Umbrella Welch, Jack: 21 Points for Winning Rice Virtual Lab: National Science Division of Undergraduate Education West, R. Webster - University of South Carolina, Department of Statistics. Histogram Bin Size Simulation Foundation's Benjamin Institute Crowd Vital Enterprises, Inc: 6S Evaluation Form Rizhao King Dang Co., Ltd: Open Sign Rock Castle Construction: Reconciliation Form Phone: 1-800-335-6234 Web: www.SixSigmaMindPro.com Page 4 of 5 4 Recognition: Doug Mader, Motorola Historically speaking, Six Sigma has evolved from a quality improvement tool in the mid 1980’s to a fact-driven system of business management in the 2000’s. Over the last 20 years there have been many events and contributions that have shaped Six Sigma. Even today, the evolution of Six Sigma continues – growing in both power and diversity, throughout the world. The purpose of this section is to provide recognition of those individuals who played a key role in this evolution: Steve Zinkgraf, Motorola Mike Carnell, Motorola Greg Brue, Motorola Gary Cone, Motorola John Hathaway, Motorola Dave Dupree, Motorola Reigle Stewart, Motorola Kjell Magnusson, Asea Brown Boveri Mike Daniels, Asea Brown Boveri Robert Galvin, Motorola Sunne Carlson, Asea Brown Boveri Bill Smith, Motorola Jack Welch, General Electric Mikel Harry, Motorola Gary Reiner, General Electric Jack Germain, Motorola Larry Bossidy, Allied Signal Richard Beutow, Motorola Don Linsenmann, DuPont Art Sundry, Motorola Dave Antis, Motorola Dick White, Motorola Tom Hughes, Allied Signal Hank Scutoski, Motorola Skip Weed, Motorola Richard Schoreder, Motorola Bob Stewart, Motorola Ron Lawson, Motorola Mario Perez-Wilson, Motorola Tom Cheek, Texas Instruments Marty Rayl, Motorola Jack Prins, Motorola John Lupienski, Motorola Phong Vu, Ford Motor Company Phone: 1-800-335-6234 Web: www.SixSigmaMindPro.com Page 5 of 5 5