Maintaining a Good Relationship with your Landlord or Host Family Paying Rent The CAF and Rental Taxes Ins
tation Rental Options Moving in and Moving Out Maintaining a Good Relationship with your Landlord or Hos
n Returning Student Information Resources Orientation Rental Options Moving in and Moving Out Maintain
The Housing
Office Presents:
ncy Situations
Troubleshooting
and Conflict Resolution Returning Student Information Resources Orientation
Rent The CAF and Rental Taxes Insurance Emergency Situations Troubleshooting and Conflict Resolution Re
ationship with your Landlord or Host Family Paying Rent The CAF and Rental Taxes Insurance Emergency Sit
Moving in and Moving Out Maintaining a Good Relationship with your Landlord or Host Family Paying Rent
nformation Resources Orientation Rental Options Moving in and Moving Out Maintaining a Good Relationsh
hooting and Conflict Resolution Returning Student Information Resources Orientation Rental Options Movin
tal Taxes Insurance Emergency Situations Troubleshooting and Conflict Resolution Returning Student Informa
andlord or Host Family Paying Rent The CAF and Rental Taxes Insurance Emergency Situations Troubleshoot
ng Out Maintaining a Good Relationship with your Landlord or Host Family Paying Rent The CAF and Rental T
rces Orientation Rental Options Moving in and Moving Out Maintaining a Good Relationship with your Land
esolution Returning Student Information Resources Orientation Rental Options Moving in and Moving Out M
gency Situations Troubleshooting and Conflict Resolution Returning Student Information Resources Orientatio
Rent The CAF and Rental Taxes Insurance Emergency Situations Troubleshooting and Conflict Resolution Re
ationship with your Landlord or Host Family Paying Rent The CAF and Rental Taxes Insurance Emergency Sit
Moving in and Moving Out Maintaining a Good Relationship with your Landlord or Host Family Paying Rent
nformation Resources Orientation Rental Options Moving in and Moving Out Maintaining a Good Relationsh
hooting and Conflict Resolution Returning Student Information Resources Orientation Rental Options Movin
tal Taxes Insurance Emergency Situations Troubleshooting and Conflict Resolution Returning Student Informa
andlord or Host Family Paying Rent The CAF and Rental Taxes Insurance Emergency Situations Troubleshoot
ng Out Maintaining a Good Relationship with your Landlord or Host Family Paying Rent The CAF and Rental T
rces Orientation Rental Options Moving in and Moving Out Maintaining a Good Relationship with your Land
esolution Returning Student Information Resources Orientation Rental Options Moving in and Moving Out M
the
Ultimate Guide
to AUP Housing
Contents
Find Your Home Away From Home
2
Who’s Who in the AUP Housing Office
3
Housing Compact: Rules and Regulations
4-5
Preparing for Housing Pre-Arrival
6
Orientation: Temporary Housing
7
Orientation: The Housing Process Step by Step
9
Choosing Housing
10
Types of Housing
11 - 13
Moving In: Before Unpacking
14 - 15
10 Tips on Paying Your Monthly Rent
16
Settling in for the Semester
17
Roommates
21
Returning Students
22
AUP Housing Insurance
23
What to Do in an Emergency
24 - 27
Moving Out
28 - 29
Resolving Housing Conflicts
30 - 31
FAQ
32
CAF
33
Review of Essential Housing Forms
34 - 35
Review of Useful Numbers
36
AUP Housing - The Ultimate Guide
1
Find Your Home Away From Home
Who’s Who in the AUP Housing Office
Paris is a city with breathtaking views and architectural treasures around every corner. It is also a
busy European capital that may seem impersonal until you learn your way around. Living in Paris,
interacting with French citizens as well as citizens from countries around the globe, will be an
integral part of your AUP experience.
The Housing Office is one of the main units of the Student Affairs Department, which also includes the Sports Office, the Cultural
Program, Career Development and the Health & Wellness unit. AUP Housing helps students find clean, affordable housing during
Orientation and throughout the year. The Housing Office team also provides help with housing-related issues, such as payment
of rent, insurance declarations and liaising with landlords. Please read through this handbook carefully to better understand how
the office works and the services it can provide you as an AUP student.
As you become familiar with Paris, its charms and challenges, you will develop lifelong skills in
cross-cultural communication and understanding, adding yet another dimension to your education.
Like most European universities, The American University of Paris has no dormitories, so all
of Paris is our campus. AUP students are housed in the city or in its immediate suburbs. New
students are either housed in independent rooms known as chambres de bonnes, small studio
apartments, or single rooms in the apartments of host families. A description of these options can
be found later in this handbook (pages 10-13). Students should count on having a short commute
to school by foot, bicycle, metro or bus.
The success of your Paris experience depends largely on your open-mindedness and flexibility. As
in most major cities, housing prices tend to be high, and you will probably have to adapt to living in
a smaller and more antiquated space than you are used to. When in Paris, do as Parisians!
Office Hours
Nancy and Jo are available from 9am-5pm Monday to
Friday, providing advice and support throughout the
year. In case of an emergency outside of office hours,
contact the main switchboard at:
01 40 62 06 00 for assistance.
Nancy Lebalc’h
Housing Coordinator
Tel: 01 40 62 05 99
E-mail: housing@aup.edu
Jo Lowrey
Housing Assistant
Tel: 01 40 62 05 97
E-mail: housing@aup.edu
Where to Find Us
The Housing Office is located in the Bosquet Building, B-41. Note that the Office temporarily sets up shop in the Grenelle Building
during Orientation, but moves back to B-41 before classes start each semester.
1. The Housing Office at 31 av Bosquet
4. Temporary Housing Office during Orientation at 147 rue de Grenelle
What Do We Do?
•
House hundreds of AUP Students each semester
•
Assist with housing insurance claims, housing
related forms, etc., while encouraging responsibility
and accountability
•
Develop and maintain good working relationships
with landlords throughout Paris to the benefit of
AUP students
•
Help resolve disputes and misunderstandings
between landlords and students
AUP Housing - The Ultimate Guide
3
Housing Compact - Rules & Regulations
Accommodations Through AUP’s Housing Office
Students who choose to find accommodations through AUP’s Housing Office are
bound by certain rules and regulations detailed on the next page, but are also
guaranteed certain rights. It is essential to clearly understand these rights and
responsibilities from day one to avoid confusion or unnecessary frustration later in
the year. Note that the Housing Office can only house full-time AUP students.
Your rights include:
• Assistance from the Housing Office to find comfortable and affordable
accommodations within a reasonable commuting distance from campus.
• Assistance year-round with the various housing issues you may encounter,
including assistance with insurance claims.
• The right to have the Housing Office act as an intermediary if you have a dispute
with a landlord or host family.
• The right to contest a decision by the Housing Office if you are not satisfied. (See page 31 for details).
Doing Your Own Thing
AUP students are not required to find housing through the Housing Office. Finding
housing on your own in Paris can be difficult, but is not impossible. Students who
wish to find housing outside of the University Housing Office should be aware of the
following:
• Lease agreements for furnished apartments are made for one year. However,
the contact may be broken if one month’s* advance move-out notice is given
in writing and sent by registered mail. (*Notice may differ in some cases. See
lease)
• The standard security deposit consists of one month’s rent, which, by law, may
be returned up to two months after the student’s departure.
• A letter from the “financially responsible person’s” bank will be required.
Financial statements will need to be disclosed (i.e., copies of parent’s payslips,
bank statements, references, etc.)
• A housing walkthrough or état des lieux must be filled out by the student and landlord when the student moves in
and reviewed when the student moves out. The walkthrough is your responsibility and will be used to determine if
any damages will be deducted from your security deposit upon departure.
Please see the Housing section of MyAUP for a list of agencies and other sources to begin your self search for housing in
Paris.
Here are two Web sites for articles with more information on this subject:
http://www.understandfrance.org/Paris/Life.html
http://dordogne.angloinfo.com/information/6/re_rental.asp
4
AUP Housing - The Ultimate Guide
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AUP Housing - The Ultimate Guide
5
Preparing for Housing Pre-Arrival
Orientation: Temporary Housing for the First Few Days
The FIAP
A Housing Preference form is included in the AUP Acceptance Package sent to you by the Admissions
Office. Before filling out the form online, take the time to review the housing options listed on the following
During Orientation and while
waiting to be housed for
the semester, students are
provided with temporary
accommodations, usually
at the FIAP. The FIAP is
France’s largest student
center, providing temporary
accommodations to students
from around the world.
pages. On the form you should indicate your budget, preferences and any special needs. You may modify
these preferences at any time prior to selecting your housing.
If you wish to share your housing with a friend, you and the other student must each specify each other
as roommates on your Housing Preference Forms. You will be given a housing appointment together. This
option is only valid for students who have established a friendship before arriving in Paris. Depending on
housing availability, we cannot guarantee all requests for roommate situations.
You will not be able to move into your housing until you have paid the landlord one month’s rent and one
month’s security deposit. Students staying at AUP more than one semester: please be sure to pre-open a
bank account through AUP and to transfer funds ahead of time to cover this expense if you don’t already
have a bank account in Paris. The Office of Student Affairs contacts students pre-arrival to assist with preopening bank accounts.
Students who are present for Orientation and using the Housing Office services will be provided with
temporary accommodations until they find permanent housing. Students who prefer to find housing on
their own will be guaranteed temporary accommodations only for the first two nights of Orientation week.
Requests for additional nights will be examined on a case-by-case basis.
Please note that the Housing Office is unable to house students prior to Orientation.
Most students should
be housed in their permanent accommodations no later
than Thursday morning of Orientation week. Note that AUP
Orientation activities usually start at the FIAP and then move
to the AUP campus as of the first Monday or Orientation.
More about the FIAP…
How long can I stay at the FIAP? As of the first Monday morning
of Orientation, only students using the Housing Office to find
permanent housing can continue to stay at the FIAP. Students
who need to stay beyond Thursday due to AUP housing delays
may do so at no extra cost, but may be asked to change
rooms. If this is the case, be sure to contact one of the AUP
student representatives (RAs) staying at the residence.
Can I have a single room? No. AUP students share rooms with
other AUP students - there are no single FIAP rooms.
Is there a curfew at the FIAP? Yes. All residents must return to
the FIAP by 2H (2am), at which time the doors are locked. As a
matter of courtesy, please keep the noise level down after 22H
(10pm).
day of departure, you must vacate your room before 9am. If
you will not be moving in until later in the day, you can store
your bags in the luggage room. When you leave the FIAP, you
must check out with the AUP RAs stationed in the lobby. Give
them your room key and they can help you get a taxi. There is a
charge for keys not returned to the RAs before 9am on the day
of departure.
Most students should be housed in their
permanent accommodations no later than
Thursday morning of Orientation week.
Are meals served at the FIAP?
Yes. Students staying at the
FIAP will receive meal tickets
to be used for dinner at the
cafeteria located in the FIAP
lobby. Breakfast is served
from 6H45 to 8H45 and
dinner from 18H30 to 20H30.
The FIAP Café is open from
8H00 to 23H45 and serves
drinks and snacks.
What should I do if I need
to go shopping during
Orientation? Other than
the shopping center across the street from the Glacière
metro station, there are few stores in the FIAP neighborhood.
However, most necessities can be found in the AUP
neighborhood. When you participate in a Campus and
Neighborhood Tour, the Student Advisors leading the tour will
point out the best places to shop.
Is there a place to store
luggage? Yes. It is next to the
reception desk. ATTENTION:
If you wish to lock up your
computer or other valuables
in a secure place, use the
coin-operated lockers next to
the luggage room.
How can I call or receive messages at the FIAP?
You can receive calls in your room, but will need to use public
phones for outgoing calls. Pay phones located in the lobby
and on each floor require a télécarte (phone card), which may
be purchased from the vending machines in the FIAP lobby. If
you miss a call to your room, a message will be posted on the
message board at the reception desk (check this regularly).
Is there a check-out process
at the FIAP? Yes! You must
check out of the FIAP as
soon as you have found
permanent housing. On the
Can I wash clothes at the FIAP? The FIAP has a laundry room
with machines operating on tokens (called jetons in French)
which are sold at the reception desk. Laundry detergent, soap
and shampoo are available in the vending machines in the
lobby.
AUP Housing - The Ultimate Guide
7
Fall Orientation - Paris 14ème
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✓ The sooner you move into your permanent housing the sooner you’ll be able to settle in and
start concentrating on the semester ahead! Most students are housed within a few days after
arrival.
✓ Remember to check out of the FIAP as soon as you have found permanent housing. On the
day of departure, you must vacate your room before 9am. If you will not be moving in until later in
the day, you can store your bags in the luggage room. When you leave the FIAP, you must check
out with the AUP RAs stationed in the lobby. Give them your room key and they can help you get a
taxi. There is a €10 charge for keys not returned to the RAs before 9am on the day of departure.
8
AUP Housing - The Ultimate Guide
AUP Housing - The Ultimate Guide
9
Choosing Housing: A Network of Options throughout Paris
Types of Housing
Overview of Accommodations and Costs
IR - Independent Room (chambre de bonne)
The Housing Office works closely with hundreds of apartment owners and host families throughout Paris to ensure that AUP
students benefit from the widest possible selection of housing options upon arrival in Paris.
Formerly servants’ quarters, these small furnished rooms have been converted to house
students. An average room measures between 10 and 15 square meters (110-160
square feet).
While students are housed throughout the city, most students find housing near campus in independent rooms known as
chambres de bonnes, small studio apartments, or single rooms in host family apartments. There are no “standard” rooms or
rent. Prices vary according to a room’s size, amenities and location in Paris. The average housing budget at AUP is around 600€,
but monthly rent can vary anywhere from 400€ to over 1000€.
€0
IR
€450 - €650
RA: €550 - €770
RA/DP: €700 - €850
WC maybe in hallway
Few IRs available in €450 range
FH
€650
ST
€850 +
APP
€1400 +
€1500
Fewer APPs available in
€1400+ range
AUP Housing Insurance
€33 per semester/studio
€55 per semester/2 bedroom
These rooms are usually located on the top floor (often a six-story walkup) of Parisian
buildings in bourgeois neighborhoods and are equipped with a shower, hot plate, small
refrigerator and basic utensils.
For the least expensive IR options, toilets (WC) are often located in the hall and are
shared with other tenants on the same floor. The attractive price of these rooms makes
them a good option for students on a tight budget.
Chambre de bonne at
the top of
a Parisian building
Average Utilities
€200 per semester/studio
€400 per semester/2 bedroom
IR: Independent Room, RA: Room in Appartment,
RA/DP: Room in Appartment - Half Board,
FH: French House, ST: Studio, APP: Appartment
Although it is up to the students to decide which type of housing they prefer, the Housing Office recommends that new students
think about spending at least one semester or the first year in a room in a French household (RA). This experience provides
more of an insight into French culture and a more natural introduction to the French language. It also eliminates the necessity of
opening utility accounts and sometimes subscribing to the Internet.
Percentages of Students
per Arrondissement
“My chambre de bonne has
become my home away from
home. It is small but cozy and
the view from the top never
ceases to amaze me.”
Susanne Spahn - AUP Senior
The higher priced independent rooms may be larger, have a toilet inside the room and be
accessed by an elevator. In an independent room, you should plan to provide your own bed
and bath linens, but a pillow and blanket are usually provided. Any items you will need for your
room can be easily purchased in Paris, and you will be given suggestions for where to find
such things during Orientation.
(based on a sample of
773 students)
Rent: 450-650€ Utilities, Internet and phone are usually extra.
Electricity and heat charges for a typical independent room cost
approximately 50€ per month, but vary seasonally.
While 30% of AUP students
are housed in the 7th
arrondissement, our students
find accommodations
throughout the city.
10
AUP Housing - The Ultimate Guide
Prices vary depending on the neighborhood, the size of the room,
whether the toilet is inside the room or in the hall (shared), whether
the shower is inside the room or in the hall (shared) and whether or
not there is an elevator.
AUP Housing - The Ultimate Guide
11
Types of Housing
Types of Housing
RA - Room in a French (or American) Household
ST - Studios
The definition of a “host family” will vary. It may be a retired couple, a widow, a single
professional, or a traditional family with children. The rooms that host families rent are
generally larger and more comfortable than independent rooms. Students have access to
the family’s kitchen in order to prepare meals and they may have a private bathroom or share
the family bathroom. If you choose to live with a family, bed linens are provided, but plan to
bring or purchase your own towels. When living in a homestay, you should not expect to have
overnight guests, including your family members.
A studio is larger than an independent room (20 square meters or
215 square feet and up) and both the bathroom and WC are usually
inside the studio. Studios can be found on any floor of a building.
In some homestays, there will be a great deal of interaction with the family, but in others you
may be quite independent. You should discuss your preference with a Housing Advisor during
your interview at Orientation. If you are interested in improving your language skills or in
learning about French culture, a homestay is an ideal choice.
APP - Apartments
The Housing Office has a limited supply of apartments available
which we reserve for returning students or roommate situations. They
are mostly one-bedroom apartments although we occasionally have
a listing for a two-bedroom apartment.
Rent: 550-700€ without the meal plan (pro-rated for the first and
last month). All utilities, except the phone, are included.
FH - French House
Located in the heart of Paris in the historic Marais district, the French
House is a spacious four-bedroom apartment on the 4th floor of an
18th century building.
RA/DP - (Demi-pension) Single Room in a Household with Meal Plan
This option is identical to the arrangement described above, but includes two or three evening
meals per week plus daily, continental-style breakfasts. The meal plan is an excellent choice
if you are interested in having more contact with your host family and improving your French.
If you are a vegetarian, you should not choose this option, as meat is a staple of French
cuisine. Please note that availability of the meal plan is relatively limited.
If you choose to live with a family, bed linens are provided, but plan to bring or purchase your
own towels. Any items you will need for your room can be easily purchased in Paris, and you
will be given suggestions for where to find such things during Orientation.
Rent: 700-850€ (pro-rated for the first and last month). All utilities,
except the phone, are included.
Six female freshman AUP students are housed in three bedrooms
equipped for double occupancy. The sunny living room, dining room,
balconies, kitchen, and bathroom are communal.
The Student Resident, a female graduate student, occupies the 4th bedroom and is there
to help solve problems and to see that everything runs smoothly. This secure building has a
concierge, but no elevator.
Rent: 650€ including all utilities, (wifi, and cable television) except telephone. A one-month
security deposit is required.
“The French House is a fun, amazing and convenient place to live and experience Paris. Although it
is spacious, it has the old charm of Paris architecture so you get the feeling of what it is really like
to live in the city of light. The location is great because it is walking distance from the Louvre or
Bastille, close to the Seine and Pompidou and near great restaurants and stores.”
Crystal Green - AUP Grad Student & French House Resident Advisor
12
AUP Housing - The Ultimate Guide
AUP Housing - The Ultimate Guide
13
Moving In: Before Unpacking
Moving In: Before Unpacking
When you meet with your landlord or host family to get the keys and move in, be sure to bring along rental and security deposit
receipts and the walkthrough état des lieux forms, all of which can be downloaded from the Housing section of MyAUP. Note that
there are four different walkthrough forms, depending on the type of housing you choose: apartment, studio, independent room
or homestay (see pages 34 - 35 ).
Collecting Your Keys
First Month’s Rent and Security Deposit
Once you’ve paid your rent and security deposit and completed your housing
walkthrough, your landlord will give you a set of keys, which may include a key for the
front door, your apartment door and the mailbox.
Whichever housing option you choose, expect to pay a one-month security deposit and
your first month’s rent before moving in to your new place. Students staying at AUP
for more than one semester: Plan on pre-opening a bank account through AUP if you
don’t already have one in Paris to cover your initial housing expenses. Do not rely on
your ATM card as there is usually a daily or weekly limit on withdrawals from an ATM
machine.
Visiting students may want to arrive in Paris with traveler’s checks to pay the first
month’s rent and deposit. Note, however, that there is almost always a commission
charged when converting these to cash, even if they are in euros.
Keys are very expensive in France, so be careful not to lose them.
You will be responsible for any expenses incurred if they are lost or stolen. Your
Housing Insurance covers key replacement in case of theft. Note that there is a 75€
deductible in this case . See page 23 for more information about housing insurance.
If you lose your keys on a weekend or late at night, do NOT call an emergency
(dépannage) locksmith. Emergency locksmiths are so expensive that you would be
better off going to a hotel or staying with a friend. A complete list of electricians,
plumbers and locksmiths is available in the Housing section of MyAUP and at the
back of this guide.
A rental receipt should be signed by your landlord every time you pay rent, including
your first month’s rent. Also have your landlord sign a receipt for your security deposit
before you move in. Keep these receipts in a safe place – you may need them if there
is a misunderstanding about rental payment!
Interacting with Your Landlord
Housing Walkthroughs or Etat des Lieux
One of the most frequent problems students report to the Housing Office is difficulty
recovering security deposits upon departure. In order for us to defend you in case of a
conflict regarding your deposit, YOU MUST FILL OUT THE HOUSING WALKTHROUGH
BEFORE MOVING IN AND UPON MOVING OUT. Be sure to keep this in a safe place.
Keep these tips in mind when filling out the walkthrough:
• Under French law, visible plumbing repairs are the responsibility of the tenant. It’s
essential to check whether everything is in working order when you move in. Make
sure that the toilet flushes and that the sink and shower drain properly.
• Note any stains or damage to carpets, floors, walls, furniture, etc.
• If you have a camera, take pictures of the apartment when you move in.
• Be meticulous – when the walkthrough is completed properly, it will help support
your claims regarding the state of the housing when you moved in.
• Take the electricity meter reading.
Once completed, the form should be signed by you and by your landlord and each of
you should keep a copy. You will use this document when you move out, so keep it in a
safe place. Be sure to note down your landlord’s name, telephone number and e-mail
in a convenient place in case you need this information later in the semester. If your
landlord or a representative is not available when you move in, it is still essential to fill out
the walkthrough form and send him/her a photocopy.
14
AUP Housing - The Ultimate Guide
Students should keep in mind that communicating with their landlords and with the
Housing Office when they are in doubt can mean the difference between a good
housing experience and a less than positive experience.
Even if you don’t feel comfortable speaking French, your landlord will appreciate your
attempt.
The Housing Office can help translate and explain misunderstandings. If you are
encountering difficulty with any aspect of your housing, please talk to us about it
rather than hoping it will go away. If you have the opportunity to see your landlord on
a regular basis, try to engage him/her in conversation.
The French are very proud of their culture and their language and if you show an
interest, they will appreciate it. Such “non-touristic” exchanges can be a very valuable
learning experience for both of you. When living with a French family, try to intuit the
rhythm of the new household in which you are living. Make an effort to adapt yourself
to it.
In the beginning of your stay, although your landlord will try to help you learn the
ropes, you are still a stranger. You need to learn to be comfortable with each other.
Once that happens, your landlord may be willing to share more with you. Many longterm intercultural relationships have been established in this way.
AUP Housing - The Ultimate Guide
15
10 Tips on Paying Your Monthly Rent
Settling In for the Semester
1.
By paying your rent on time, you will ensure that you maintain a
good relationship with your landlord.
2.
Rent should be paid as close as possible to the first of each
month.
After you’ve paid your rent and security deposit, completed your housing walkthrough
and collected your keys, it’s time to start getting settled into your new place. The Student
Government Association organizes a trip to Ikea at the start of each semester to help
students pick out small pieces of furniture and other decorative items. Student Affairs and
Student Advisors can provide tips during Orientation for other places to shop for items you
might need for your place.
3.
If, for unforeseeable reasons, you are unable to pay your rent on
time, you should contact the Housing Office so that we can talk
to your landlord. “Lying low” will only make your landlord more
anxious.
4.
As stipulated in AUP Housing Regulations (see page 5), grades
and transcripts can be blocked if housing debts are incurred.
5.
If you are planning to be away for several days or longer and will
not be available to pay your rent on the first of the month (i.e.
Winter or Spring Break), make arrangements for your rent to be
paid before you leave.
6.
For students living in an apartment with a host family, the first
and last month’s rent will be pro-rated. However, you will be
expected to pay rent during vacations or weekends when you are
away traveling.
7.
To calculate pro-rated rent, you should divide your rent by the
number of days in the month and then multiply that amount by
the number of nights you will be staying.
8.
For students who are renting rooms, studios or apartments, if you
move into your housing in the middle of the month, the Housing
Office can usually negotiate a reduction in rent for that month.
9.
For the last month of your stay, the entire month’s rent will be
due, even if you are leaving in the middle of the month.
10.
The security deposit can never be used as a substitute for the
last month’s rent.
16
AUP Housing - The Ultimate Guide
Many students will also need to invest some time and money into getting utilities and Internet
connections set up at the start of the semester. Student Affairs provides a list of frequently
asked questions regarding both utilities and the Internet, both available on MyAUP and in the
Student Affairs Office. Also read the tips below for help with both topics…
Utilities
If you are living in an independent room, studio or apartment, plan on paying extra for
electricity, and in some cases, gas. The amount will vary according to the size of your place
and how careful you are about your electricity consumption.
For an independent room, the average monthly electricity bill should be approximately 50€ (if
there is electric heat). When you go to class or go away for the weekend, be sure to close the
windows and turn down the heat.
Some landlords will keep the electricity in their own name and others will ask you to put the
contract in your name. If you need to put the contract in your name, the landlord should help
you with this process. If the contract remains in the name of the landlord, you may pay a
monthly advance on your estimated consumption of electricity or you may pay each time the
landlord receives a bill. You should also make a note of the kilowatt units on the electricity
meter on your walkthrough when you move in. You can use this number to calculate the
amount of electricity you consume.
Internet
Internet accessibility varies in Paris. Generally, you can subscribe to an Internet contract if
there is a telephone line. More information about telephones and Internet will be available
at Orientation. A one-year commitment is often necessary, so it is not advisable for visiting
students to open an Internet account. See Student Affairs for more information.
Things Can Happen
While most rental experiences are happy and uneventful, leaks, key losses and other
inconveniences or disasters can occur. See the end of this brochure for more on AUP Housing
Insurance and what to do in case of various emergency situations (see pages 23 - 27).
AUP Housing - The Ultimate Guide
17
Avenue Bosquet - Paris 7ème
“Housing is a student’s main priority and can seem like a daunting
process first time around, but with AUP housing the search is
made easier. There is something to suit everyone’s needs and with
the Housing Office’s help you will be housed by the end of the
Orientation week”
Maria Hertz - AUP Senior
Roommates
For financial or sentimental reasons, students at AUP sometimes want to live with another
person. It is best to consider the issue completely before engaging in a roommate situation.
The Housing Office recommends that first-year students opt for a homestay or independant
room for their first housing experience. These options are more condusive to establishing
good study habits, meeting a large group of friends and getting more involved in student
activities.
Want to live with a roommate? The Housing Office recommends:
•
•
•
•
•
Establish clear payment receipts from the very beginning.
Write down who paid how much of the security deposit.
Maintain separate written receipts for rent payment – even if one roommate pays a
full month, or writes the check and receives cash from another.
Keep a written record of what each partner has paid. If utilities are shared, each
partner should keep an individual inventory sheet.
Organize the departure so that everyone receives their share of the returned security
deposit.
The French have a saying that “good accounting makes for good friendship.” Please leave
nothing to chance when sharing your housing with someone.
Each roommate can be held responsible for the total rent (and damages) at the end of the
lease period, even if two or more people have signed the lease.
The person named on the lease is the sole party legally allowed to inhabit the apartment. If
you are subletting a room, make certain the landlord agrees to the situation.
The AUP Housing regulations stipulate that roommates stay in their situation for an entire
semester. In addition to their music tastes, consider how a potential roommate squeezes the
toothpaste, whether they are an early bird or a night owl and if they work at home or in the
library.
Make certain you can study as well as live every day with your chosen roommate, through
thick and thin, through end of term papers and exam period as well as holidays.
Should a conflict arise, don’t be afraid to discuss the issue with your roommate as soon as
possible. Problems don’t usually disappear on their own!
Sharing a living space is a great way to pool resources and enjoy your time in Paris, but be
sure to consider all aspects of the situation before entering into a co-location.
Champ de Mars - Paris 7ème
20
AUP Housing - The Ultimate Guide
AUP Housing - The Ultimate Guide
21
Returning Students: What You Need to Know about Housing
AUP Housing Insurance
Returning students are welcome to come to the Housing Office to look at our offers. A friend
cannot choose a place for you and we cannot assign housing by email or telephone – you
must visit the place yourself.
All renters in France are required to carry a rental insurance policy (assurance multirisque habitation). AUP has negotiated a
student group policy with Generali France, which is handled by the Carene Agency, 53 rue d’Hauteville, 75010 Paris. The policy is
called Multirisques Etudiants and the policy number # 66 080 177/E.
The best time to look for a new place is about one month before the end of a semester.
Students who find their housing through the AUP Housing Office are automatically covered and the premiums are charged to
the student’s AUP account. Students who have found housing on their own are welcome to subscribe to this policy by making a
request to the Bursar’s office.
Before arranging a housing visit you must have given your current AUP landlord one month’s
notice. It is preferable to find your new housing BEFORE you leave for the semester break.
The Housing Office concentrates on Orientation training and preparation the week before the
arrival of the new students. There is reduced staff in August and the office is closed for the
holidays (usually from the 24th of December until the 2nd of January).
If you are returning to AUP after a semester abroad or a winter/summer break, you can
make an appointment to find your housing during Orientation week by sending an e-mail to:
Cost of Housing Insurance Per Semester
One Room/Studio - 33€
Out of consideration to other students, only one visit at a time may be scheduled. Students should not call landlords directly appointments must be made by a member of the Housing Office staff. Following your visit, it is important to report back to the
Housing Office as quickly as possible to let us know whether or not you accept the offer. You will be given a security deposit form,
rent receipt forms and walkthrough forms and asked to sign your housing visit form.
It is a violation of Housing Rules and Regulations to “pass on” your place to a friend without informing the Housing Office.
Once you have found a place, you should pay the security deposit in advance. If the landlord has not received any payment, he/
she may go ahead and rent it to someone else. Also, if you have reserved a place months in advance, be sure to be in touch with
your future landlord so that he/she knows the exact date of your return.
Two-Bed Apartment - 55€
The student policy covers the following:
Type
Maximum Covered
Deductible
Fire Damage
Depends on number of rooms
None
Theft - Lost or Stolen Keys
1253.00€
75€
Theft - Attempted Break-in
1800.00€
75€
Theft - Personal Theft
580.00€
None
Theft - Cash
350.00€
None
Theft - Cost of Replacing Passport
600.00€
None
Theft - Credit Card or Check Fraud
1200.00€
None
Water Damage
Depends on number of rooms
None
Electronic Equipment (Computer, etc)
6238.00€
75€
Electrical Damage
10000.00€
None
Personal Assistance
Contact Europe Assistance
None
Broken Glass
Unlimited
None
Third-Party Private Liability
Depends on third-party coverage
None
Legal Costs
9328.00€
None
Costs Incurred to the Landlord
Total of valid receipts
None
housing@aup.fr or by calling us at: 01 40 62 05 97/99.
It is advisable to be present the first day of Orientation. The earlier you return, the better! Unfortunately, temporary
accommodations at the FIAP are only provided for new students, so you may have to book a hotel room or stay with a friend until
you find your housing. In most cases, the Housing Office can find you a place to rent within 48 hours.
One-Bed Apartment - 45€
Housing Insurance Essentials
Policy Information
Generali France
Policy Name - Multirisques Etudiants
Policy Number - 66 080 177/E.
Local Agency
Emergency Information
Generali France
Carene Assurances
53 rue d’Hauteville
75010 Paris
Tel: 01 49 95 26 79
Fax: 01 49 95 06 00
Europe Assistance # 01 41 85 86 69
After pick-up, push 3 after listed choices.
Ask for an English speaking agent (not
always available).
See next pages for more details on
emergencies.
AUP Housing - The Ultimate Guide
23
What to Do in an Emergency
What to Do in an Emergency
SOS Housing Problems: Remember You Are Not Alone
Please contact the Housing Office for assistance filling out a claim or for a review of your claim before you mail it. You should
also ask the Housing Office to review all forms related to insurance that you receive at your apartment after an incident and
throughout the semester.
While most students never have to worry about the following emergency scenarios, all AUP
students should be aware of these risks and ready to react if ever necessary. Browse through
the following pages now and take the time to read the helpful prevention tips.
Claims should be sent to the following address by registered mail:
CARENE ASSURANCES
53 rue d’Hauteville
75010 Paris
WARNING: Problems sometimes arise during the weekend or on a holiday when the Housing
Office is closed and the neighborhood plumber or locksmith is not available. The emergency
“depannage” services often take advantage of this situation and charge exorbitant fees for
“off-hour” work. Depending on the situation, it can be less expensive for you to spend the
night in a hotel (or stay with a friend) and wait for a regular worker on Monday morning, than
to pay extra for these emergency services.
Remember to keep a copy of all documents for yourself and to send a copy of all documents to your landlord. Any third parties
should also keep a copy of documents signed mutually. Be aware that your claim may be refused and, if accepted, may have a
deductible amount (see page 23).
Remember that you are not alone if one of the following emergency situations does
arise. Every year the Housing Office and The Office of Student Affairs assist a small number
of students with unexpected crises, most commonly as a result of water damage, lost or stolen keys and damaged property. In
addition, Europe Assistance provides emergency, 24/7 assistance for all students who subscribe to AUP Housing Insurance:
01 41 85 86 69
How to File Insurance Claims
In any case where you seek reimbursement from Generali
France, you are responsible for filing a claim. All claims
must be dated and signed by you and anyone else
concerned. Claims must include your name, student
ID number, a return address and your insurance policy
number (see template to the right, available at MyAUP).
Depending on the nature of the claim, the letter you write
(always in French) should include specific information and
accompanying documents:
Water damage: The claim must be sent within five days of
the damage occurring. Include with the letter the following
attachments: 1) the name and contact information of
your building manager, 2) the name of any other parties
concerned along with their insurance and contact
information, 3) a description of how the water damage
started and the damage done, 4) any bills or estimates
of property value and damage done (if not ready, receipts
will need to be sent subsequently).
Stolen or lost keys, theft, burglary: The claim must be
sent within 48 hours of the loss. Include with the letter
1) A police report (see The Office of Student Affairs for
assistance and the address of the closest commissariat
de police), 2) an explanation of how the theft or loss
occurred, 3) any bills or estimates, including estimates
to replace a door or change keys and an estimate of the
value of lost, damaged or stolen property (if not ready,
receipts will need to be sent subsequently).
24
AUP Housing - The Ultimate Guide
If you have any questions, you can contact the Dedeyan
Carene Assurance directly at:
01 49 95 00 00 or fax them at 01 49 95 06 00
Claim Template
Fire Damage
According to Generali France, a fire occurs every two minutes in France resulting in more than
100,000 victims each year. A simple flame can become an uncontrolable fire in less than four
minutes! Most domestic fires are due to carelessness or negligence.
Fire Prevention Tips
Here are a few simple rules to keep in minde to avoid a fire:
• Don’t leave pots and pans simmering on the stove unattended.
• Don’t put cleaning products and other flammable items next to radiators.
• Don’t put anything on top of your TV.
• Put out your cigarettes before you go to bed and never smoke in bed.
• Don’t every throw the contents of an ashtray in a trash bag right after smoking.
• Don’t leave your electrical devices on “sleep mode.”
• Don’t leave lighted candles unattended.
What to Do If a Fire Starts
1. If the fire starts at your place: Evacuate the apartment!; close all doors on your way out and don’t try to bring anything with
you; once safely outside, call 18 from a fixed line or 112 from your cell phone for the pompiers.
2. If the fire starts above your apartment: follow the rules above.
3. If the fire starts below your place or on your floor: close the doors and put wet towels at their bases; go to your window to call
for help; If there is smoke, lie on the ground and cover your mouth and nose with a wet cloth.
4. In all cases, never take the elevator to leave the building!
5. Should you try to stop the fire yourself? If you see flames but no smoke, you can try to put it out. If you see smoke but no
flames, get out of the building!
Who Can Help?
•
•
•
•
Pompiers - Dial 118 from a fixed line or 112 from your cell phone
Europe Assistance 24/7: 01 41 85 86 69.
The Housing Office
The Office of Student Affairs
!
AUP Housing - The Ultimate Guide
25
What to Do in an Emergency
What to Do in an Emergency
Water Damage
Theft, Burglary or Lost Items
According to Generali France, there are as many as one million cases of water damage in
homes across France annually! Needless to say, at least a few AUP students are usually
faced with this problem each year, too.
While Paris is a relatively safe city, theft is actually more common than you might guess.
To keep both yourself and your belongings safe, keep some of the following simple rules in
mind. If you are robbed or lose the keys to your apartment, be ready to react quickly and
remember that The Housing Office and Student Affairs are available to provide assistance.
The reasons for water damage can vary, but often involve a washing machine spilling over,
a window left open or a pipe leaking.
Theft Prevention Tips
• Always close your windows and lock your door when you leave your apartment.
• Do not put your address on your key chain in case your keys are lost or stolen.
• Always ask for ID when someone comes to your place to provide a service (EDF,
Internet installation, etc.).
• If you have a mailbox, empty your mail regularly. Mail that piles up may be a sign that
you are away.
The financial consequences can be quite costly, both in terms of damaged furniture and
belongings, as well as the structure of the apartment itself.
Water Damage Prevention Tips
Here are a few tips to avoid water damage where you live:
• Check your water pipes from time to time to make sure they are not leaking.
• If possible, turn the source of water off when you are away on vacaton.
• Close all windows before you leave your place; you never know when the weather might
change!
• Don’t leave a washing machine running when you are not home.
What to Do After a Robbery
1. Cancel all stolen credit cards and block any phone subscriptions.
2. Contact the commissariat de police within 48 hours of the incident. You’ll need to file an official
complaint and get a copy to include with your insurance claim. Contact Student Affairs if you are not
sure how to do this.
3. Send a signed statement to your insurance company within 48 hours with the following information:
your contract number; the date, hour and circumstances of the theft (how did the person break in); the
police report; any statements from witnesses if there were any; an estimate of the value of what was
stolen as accurate and detailed as possible.
4. Send supporting documents indicating the value of stolen or damaged property (receipts); bills or
estimates for repair of damage to the apartment (NO LATER THAN 15 DAYS AFTER THE THEFT).
5. Keep all damaged property. It may need to be examined by an expert to determine value.
6. To prove the existence or value of items, the following will be useful for your claim: receipts,
warranties, notarized documents, check stubs proving the purchase of items (only accepted with other
proof), etc.
What to Do After an Incident
1. Identify the source of the damage: your own apartment, a neighbor’s apartment or
something in the hallway or a shared part of the building.
2. Shut off the source of water if possible.
3. If your place is flooded, call a plumber or the pompiers for help with the immediate problem
(see below for useful numbers).
4. Let your appartment dry; never throw away damaged objects before an insurance expert
can look at them, including damaged carpets.
Who Can Help?
•
•
•
•
•
26
Europe Assistance 24/7: 01 41 85 86 69.
Remember to have your policy number ready
before calling (see page 23). Note that the
insurance may decide to send a plumber
and will pay for the visit, but the student is
responsible for the parts and labor.
Plumber Near AUP:
ENT M Harand
21 rue Amélie, 75007 Paris
Phone: 01 47 05 47 40
AUP Housing - The Ultimate Guide
•
The Housing Office
•
The Office of Student Affairs
Special Case: sanibroyeurs
•
Aquassistances: 01 58 62 54 70.
Particularly helpful with sanibroyeurs
(electric toilets). Be aware that a plumber
cannot always fix these; sometimes a
specialist is required. Repairs are rarely, if
ever, covered by insurance. See the Housing
Office for more information.
!
Who Can Help?
•
•
•
•
Commissaire de Police
UPQ Gros Caillou
6 rue Amélie 75007 Paris
Téléphone : 01 44 18 66 10
•
•
Europe Assistance 24/7: 01 41 85 86 69.
Insurance can send a locksmith to your
apartment and will cover the charge for the
visit, but not the price for parts and labor.
•
•
•
•
•
Locksmith near AUP:
CLE Quick Serrurerie Letteliere & Fils
16 rue du Champs de Mars
75007 Paris
Phone : 01 45 51 82 86
•
The Housing Office
•
The Office of Student Affairs
!
AUP Housing - The Ultimate Guide
27
Already Time to Move Out?
Timing is everything when it comes to a smooth departure from your rental place. Be sure to
start thinking about all of the paperwork and necessary notifications well ahead of the actual
date you intend to move. To help plan your departure, keep the following timeline in mind:
Two Months or More Before Departure
When the idea of moving first occurs to you, check any contracts for
Internet and/or cable TV, etc., that you would like to discontinue. Be
sure of the exact amount of advance notice you need to provide. Com
Avenue has examples of appropriate letters to cancel service. See
Student Affairs for more information.
One Month Before Your Departure
Give your landlord one month’s notice!!!!! If you found your
independent room, studio, apartment or homestay through the AUP
Housing Office and intend to move out at the end of the semester,
remember that you must give your landlord one month written notice
to ensure that you recover your deposit. If you have signed a lease
with your landlord, be sure to check to see how many months notice
are required.
In the Fall, your notice should be submitted by Nov. 30. If you wait until after this, you may
either lose your deposit or be expected to stay at the same place during the spring semester.
In the spring, you should either send your letter or speak with the landlord about leaving or
staying over the summer no later than the end of April. If you stay over the summer, you will
need to give notice at the end of July.
To help you with the moving-out procedure, you can download a model of the “Move-Out
Letter” from MyAUP. You need to recopy this letter in your own handwriting and send it to your
landlord or landlady by registered mail (lettre recommandée avec accusé de réception). If you
are living with a family, it is also important to let them know one month in advance the date
on which you plan to move out, but you can tell them orally.
Moving Out
Two Weeks Before Your Departure
• Change your mailing address at your bank so that you will continue
to receive your account and credit statements.
• Contact the utility companies (EDF/electricity, GDF/gas) to arrange
for final meter readings to be taken. Note that you will be charged
for this service.
• You will also need to back this action up with a registered letter
to the utility companies, and any other service providers (e.g.:
telephone, cable and/or Internet) with whom you have a contract,
to request that your name be taken off the bill as of the day you
move out. Be sure to provide them with your new address. See the
Housing section of MyAUP for sample termination letters.
• Make an appointment with your landlord for a date as close as
possible to your departure to review the walkthrough which you
filled out when you moved in.
The Week You Move
• Pack everything you own and intend to take with you.
• Get everything which doesn’t belong to the landlord and which
isn’t going into your suitcase OUT of the room. Be sure to leave all
objects and furniture that belong to the landlord where you found
them when you moved in.
• Eat and/or use, give or throw away all leftover ketchup, cornflakes,
bits and dabs of shampoo, etc.
• Return library books and remove all other books, paper, clothing,
etc.
Final Departure
Word to the wise: if there are any leaks, breakage or other problems that need fixing in
your rental space, it’s never too late to report them to your landlord. Although leaks should
be taken care of immediately (insurance reports need to be filled out within five days of a
leak) – the sooner you deal with them, the less damage there will be. You will also avert the
unpleasant situation of leaving your landlord with a bad surprise. (See page 26 for more
information about plumbing and leaks.)
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AUP Housing - The Ultimate Guide
WALKTHROUGH – ETAT DES LIEUX: As close as possible to the date
of your departure, you must meet with your landlord at your place
to do a walkthrough. At the same time, do not plan on filling this
form out just before leaving Paris. You may need a day or two after
meeting with your landlord and reviewing the walkthrough together to
solve disputes or settle payment. If your landlord or a representative
is not available when you move out, it is still essential to fill out the
walkthrough form and send him/her a photocopy.
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29
Resolving Housing Conflicts
Occasionally conflicts arise between students and landlords. The most frequent housing issues concern security
deposits, untimely departures, behavior problems (i.e. excessive noise, alcohol misuse) and late payment or nonpayment of rent.
Housing Deposits
Resolving Housing Conflicts
Untimely Departure
Remember that students using the AUP Housing Office services must make a onesemester commitment to their housing choice. There must be a very serious reason for
leaving before the end of a semester. Premature departure could lead to a loss of the
security deposit and ineligibility to use the services of the Housing Office in the future.
In France, landlords have two months to return the security deposit following the
departure of a tenant. The Housing Office requests that our landlords return the
deposit as quickly as possible.
In order to recover your security deposit, the place you have rented must be left in the
condition in which you found it. If your état des lieux (walkthrough) has been properly
filled out, you will have proof that any previously existing stains or damages were not
caused by you. If your place is dirty – i.e. microwave, fridge oven, shower have not
been cleaned – or if anything is broken, you could be charged a fee.
Money can also be withheld for outstanding electricity consumption. If you disagree
with your landlord about the amount withheld, the Housing Office staff will intervene
for you to try to resolve the problem. if you have kept your electricity meter readings,
your usage can easily be calculated. EDF sends bills every other month.
Late Payment or Non-Payment of Rent
If you are having problems paying your rent on time or anticipate having problems
paying your rent on time, it is important that you communicate with your landlord
and/or with the Housing Office.
The worst thing you can do is to avoid telephone calls or messages from your landlord
or the AUP Housing Office. If there is a good reason why you have been unable to
access funds to pay your rent and the landlord is notified in advance, an understanding
can usually be reached. If a student accumulates an excessive housing debt, his/her
grades and transcripts will be blocked until the debt has been cleared.
Excessive Noise/Unacceptable Behavior
It is important that students housed by AUP abide by French law as well as the Rules
and Regulations of the Housing Office. You should be aware of how your behavior
affects others and show respect for your neighbors. In France, it is against the law
to cause excessive noise after 10 p.m. Be careful of loud conversations even on the
phone. Keep the volume of your music or television at a reasonable level and use
earphones if you want to listen late at night. Plumbing in French buildings can also be
noisy – it is a good idea to avoid taking showers or baths at midnight.
If you repeatedly disturb your neighbors, they may call the police or petition for you
to be evicted. Disruptive behavior will lead to forfeiting of any rights to use the AUP
housing services.
As stipulated in the AUP Code of Conduct, use or possession of any substance
classified as a narcotic by French law is prohibited and will result in eviction from your
housing. Misuse of alcohol is also prohibited.
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AUP Housing - The Ultimate Guide
Landlord at Fault or Disagreement with Housing Office
There are times when there is no easy answer to a housing conflict between a student
and a landlord. If a student feels that he/she has been treated unfairly by a landlord or
by the Housing Office, a written request for formal mediation should be submitted to
the Dean of Student Services.
The request for formal mediation should include your name, student ID, address,
telephone number as well as the landlord’s name and telephone number and a
description of the problem. Once completed, the request can be submitted directly to
Marc Monthéard, Dean of Student Services.
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31
FAQ
CAF
How much should I budget for utilities?
Water bills are usually included in your rent. The electricity bill will vary according to whether
you have electric heat and hot water and it will also depend on the size of your place and
on how careful you are about your electricity consumption. The electric bill for a small
independent room averages 50€ per month. Utlilities are included if you live with a family.
Considering the CAF: Are You Eligible and Is it Worth It?
AUP students, even if they are not French, may be entitled to receive a French
housing subsidy called the CAF (Caisse d’allocations familiales). To apply, students
must provide a French lease with their name on it and must pay rent directly to
their landlords (as opposed to parents paying the rent, for example). Check with
the Housing Advisors at Orientation regarding the type of contract you sign and
whether or not you are eligible to apply for the CAF.
Does the Housing Office have apartments which can be shared by three or four students?
Large apartments which can be shared are in great demand by AUP upperclassmen and,
unfortunately, are in short supply. The Housing Office often has one-bedroom apartments for
rent, but a two-bedroom apartment is a rarity. It is more reasonable to try to find a place to
share with one friend than with several.
Can I stay on in my apartment through the summer?
In most cases, your landlord will be happy to have you stay on through the summer, but you
should check with him/her well in advance. The length of time your place is available should
be specified on the Housing Offer Form.
Can I find a place within walking distance of AUP?
Two-thirds of AUP housing is located outside of the 7th arrondissement and requires a short commute by metro or bus. Many
upperclassmen prefer to find housing in a neighborhood further from AUP so that they can experience a different side of Paris.
When should I give notice that I am moving out?
Send a written notice to your landlord one month before moving out. The Housing Office can provide you with a model letter
which you should recopy with the appropriate information. (Don’t just fill in the blanks!) See MyAUP: Move-out letter. Notice must
be given by Nov. 30 or you may be expected to stay in the same place during the spring semester (April 30 for the Spring).
When is it a good time to start searching for housing?
If you are a returning student, the best time to start looking for housing is one month before the end of the semester. There is no
use looking for housing months in advance, because the Housing Office will not know what will be available for the next session.
Note that if you are not eligible to apply for the CAF it is probably because you are
paying a lower rent and will not be expected to pay rental taxes (taxe d’habitation).
Students who receive the CAF usually pay yearly rental taxes equivalent to a little
less than one month’s rent.
Because CAF benefits are allocated in an arbitrary fashion, AUP students should
not count on receiving this allowance when determining their rental budget for the
year. Visiting students, who usually do not have French bank accounts and are
here for short stays, should not apply for the CAF.
Applying for the CAF
If you are eligible and do decide to apply for the CAF, the application form can be downloaded from the following site:
www.caf.fr/wps/portal/particuliers/formularies/metropole/al
Before filling in your application, make sure you have the following information:
• exact address of your apartment
• your resources (amount of your grant, amount paid to you by your parents, salaries earned, etc.)
• bank details (RIB - relevé d’identité bancaire)
• French Social Security number
• e-mail address
After you fill out the dossier online, you must print it out and send it back to the CAF with the following supporting documents:
Does the Housing Office close during the summer?
The Housing Office is open throughout the academic year, including Summer Session from 9 a.m. to 5 p.m. Note that the Housing
Office does not house students who arrive prior to Orientation
I’ll be leaving in the middle of the month of May (or December). Do I have to pay the entire month’s rent?
If you move into your housing in the middle of the month, the Housing Office will negotiate a lower rent for that month. However,
the last month of your stay, the entire rent is due, even if you plan to leave before the end of the month.
Can I use the security deposit to pay my last month’s rent?
The purpose of the security deposit is to pay for potential damages or necessary cleaning costs. Therefore, the security deposit
cannot serve as the last month’s rent and will not be returned until you have done a walkthrough with the landlord. Outstanding
utility bills may also be deducted from the deposit.
I have a dog. Can I be housed by AUP?
Sorry, the Housing Office cannot house pets. Students who violate this rule will lose their security deposits.
Can I live with a friend who’s not a student at AUP?
No. AUP housing is strictly reserved for current students AUP.
I live in a homestay and I want to have a friend come to stay for a while. Is this OK?
As a general rule, students are not allowed to have guests in their homestay without the permission of the family. It is better that
your friends and family make their own housing arrangements unless the host family does not mind.
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AUP Housing - The Ultimate Guide
•
•
•
•
•
•
•
attestation de loyer: Must be filled out by your landlord or real estate agency
déclaration de resources: Stating income earned in France. If you have no earned income in France, you should draw a
diagonal line across the form, but be sure to fill in your name, address and date of birth at the top of the form
income tax return for the previous year if you have earned income in France
photocopy of your ID card or passport
photocopy of your visa/residence permit
RIB. Any subsidies will be deposited directly to your bank account*
photocopy of your rent receipts
*You will most likely want to receive the subsidy directly in your own bank account, so do not fill out the form demande de
versement direct. This form is a request for the subsidy to be deposited in your landlord’s account with the assumption that it
would be deducted from your rent.
CAF Awards
It can take up two months to receive a reply from the CAF, but if your request is accepted, you will be paid retroactively up to
three months, except for the first month’s rent. The amount of the monthly subsidy depends on a number of factors: your age, the
location and size of your apartment, your previous income, your current income and the amount of rent you pay.
Please contact the Housing Office with any questions about the CAF or for help filling out your CAF form (an appointment will be
necessary).
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33
Review of Essential Housing Forms
Security Deposit
Review of Essential Housing Forms
Rental Receipt
QUITTANCE DE LOYER -
Moving Out Letter
This is a model letter to be copied in the student’s own hand.
The blanks are to be filled in with the appropriate information.
It should be sent to the landlord by registered mail at least one
month before planned departure.
RENTAL RECEIPT
Période du _____________________________ au_______________________
Reçu de l’étudiant(e )________________________________________________
MOVING OUT LETTER
The following letter should be recopied by you and the blanks should be filled in with
appropriate information. The letter should then be sent to your landlord by registered
mail at least one month before your planned departure.
Your name: ___________________
Your address:
_____________________________
_____________________________
A Paris, le ___________________________
En règlement du loyer du logement situé :
Your landlord’s name and address:
____________________________________
____________________________________
_________________________________________
_________________________________________
La somme de _____________________________
Lettre recommandée avec accusé de réception
Objet: Congé
Fait à Paris, le _______________________________________
Monsieur (or Madame),
J’ai l’honneur de vous donner congé pour le (date) __________________ de la chambre,
(or du studio, or de l’appartement), que j’occupe à
(adresse)___________________________
Je me tiens à votre disposition pour établir un état des lieux si vous le souhaitez, à
l’occasion de la remise des clés.
Nom de Baillleur
Signature du Bailleur
Veuillez agréer, Monsieur, (or Madame), l’assurance de mes salutations distinguées.
This document should be signed by the landlord on payment of
the security deposit. It should be kept in a safe place until the
security deposit has been returned.
This document should be signed by the landlord on payment of
the monthly rent and kept as a record until the security deposit
has been returned.
YOUR SIGNATURE
Walkthrough (état des lieux) Forms
Insurance Claim Form
This document is used for the walkthrough of the premises by
the student and landlord. There are four types of walkthrough
forms, all available on MyAUP:
The claim form to the right must be completed and
accompanied with supporting documents (see pages: 23 - 27
for more information). Do not hesitate to request assistance
from the Housing Office if you need to fill out any housing
insurance forms.
•
•
•
•
Independent Room
Studio
Apartment
Homestay
Informations Etudiant
Nom :
Adresse :
C P Ville :
Tél :
Souscripteur : THE AMERICAN UNIVERSITY
Contrat n° 660.801.77
Compagnie GENERALI
Nom du propriétaire :
__________________________________
__________________________________
CARENE ASSURANCES
Service INDEMNISATIONS
53 RUE D’HAUTEVILLE
75010 PARIS
Paris, le ____________________
Objet : Déclaration de sinistre
Madame, Monsieur,
Je viens, par la présente, vous déclarer un sinistre dont les caractéristiques figurent ci-dessous :
Date de survenance :
Adresse du sinistre :
_________________________________________________________________________________
Nature :
 Dégâts des eaux
 Incendie
 Vol
 Effraction
 Perte/vol des clés
 Bris des glaces
 Autres (précisez) : ___________________________________
It is to be signed by both the student and landlord and will be
a basis for comparing the state of the housing on arrival and
at departure. It should be saved until the security deposit is
returned.
Circonstances :
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
Nature des dommages :
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
Je vous joins les documents suivants pour compléter mon dossier :
 Constat amiable dégâts des eaux
 Original du dépôt de plainte
 Copie de la facture de réparation de la fuite
 Inventaire des biens dérobés (+ la valeur unitaire)
 Devis de remise en état des dommages
 Rapport des pompiers
 Facture de remise en état des dommages (bris de glaces uniquement)
Je vous remercie de bien vouloir transmettre les éléments à la compagnie, de m’accuser réception de
la présente déclaration et de me tenir informé(e) des suites à donner.
Je vous prie d’agréer, Madame, Monsieur, l’expression de mes sentiments les meilleurs.
J’adresse une copie de cette déclaration au service administratif de l’université pour
information.
AUP and in the Housing Office
34
All forms are available on MyAUP and in the Housing Office
AUP Housing - The Ultimate Guide
All forms are available on MyAUP and in the Housing Office
All forms are available on MyAUP and in the Housing Office
All forms are available on MyA
AUP Housing - The Ultimate Guide
35
Review of Essential Numbers
Who to Contact When You Need a Helping Hand
We have gathered below a list of technicians that The Housing Office considers reputable but who don’t necessarily speak
English. You can find English-speaking technicians advertising their services at www.fusac.fr
In all cases, be sure to get a written estimate for work you would like to have done.
Electricians
Locksmith
Sani-Broyeur (Electric Toilet)
Henri Berthelin
25 av La Motte Picquet
75007 Paris
Tel: 01 47 05 84 92
Clé Quick, Serrurerie Lettelier & Fils
16 rue du Champ d Mars
75007 Paris
Tel: 01 45 51 82 86
Aquassistances - 01 58 62 54 70
Mars Electrique (Dominique)
32, rue de Champs de Mars – 7e
Tel: 01 45 51 59 34 / 06 83 97 19 80
Plumber
Handyman
Ent. M. Harand
21 rue Amélie
75007 Paris
Tel: 01 47 05 47 40
Mover
Rachid Ghezali - 06 71 11 76 01
Storage
Une Pièce en Plus - 0800 403 405
www.unepieceenplus.com
Deco-Zenith (Salah Belkheir)
Tel: 06 22 35 59 25
http://pagesperso-orange.fr/decozenith
Who to Contact When a Housing Emergency Arises
Insurance Agency
24/7 Assistance
Housing Office
Student Affairs
Generali France
Carene Assurances
53 rue d’Hauteville
75010 Paris
Tel: 01 49 95 26 79
Fax: 01 49 95 06 00
Europe Assistance:
01 41 85 86 69
After pick-up, push 3 after
listed choices.
Ask for an English speaking
agent (not always available).
31 av Bosquet
75007 Paris
Tel: 01 40 62 05 99/97
Fax: 01 47 05 33 49
31 av Bosquet
75007 Paris
Tel: 01 40 62 06 43
Fax: 01 47 05 33 49
36
AUP Housing - The Ultimate Guide
solution Returning Student Information Resources Orientation Rental Options Moving in and Moving Out Maintaining a Good Relationship with your Landlord or Host Family Paying Rent The CAF and Rental Taxes Ins
ergency Situations Troubleshooting and Conflict Resolution Returning Student Information Resources Orientation Rental Options Moving in and Moving Out Maintaining a Good Relationship with your Landlord or Hos
ying Rent The CAF and Rental Taxes Insurance Emergency Situations Troubleshooting and Conflict Resolution Returning Student Information Resources Orientation Rental Options Moving in and Moving Out Maintain
The Housing
Office Presents:
od Relationship with your Landlord or Host Family Paying Rent The CAF and Rental Taxes Insurance Emergency Situations
Troubleshooting
and Conflict Resolution Returning Student Information Resources Orientation
tions Moving in and Moving Out Maintaining a Good Relationship with your Landlord or Host Family Paying Rent The CAF and Rental Taxes Insurance Emergency Situations Troubleshooting and Conflict Resolution Re
dent Information Resources Orientation Rental Options Moving in and Moving Out Maintaining a Good Relationship with your Landlord or Host Family Paying Rent The CAF and Rental Taxes Insurance Emergency Sit
ubleshooting and Conflict Resolution Returning Student Information Resources Orientation Rental Options Moving in and Moving Out Maintaining a Good Relationship with your Landlord or Host Family Paying Rent
d Rental Taxes Insurance Emergency Situations Troubleshooting and Conflict Resolution Returning Student Information Resources Orientation Rental Options Moving in and Moving Out Maintaining a Good Relationsh
ur Landlord or Host Family Paying Rent The CAF and Rental Taxes Insurance Emergency Situations Troubleshooting and Conflict Resolution Returning Student Information Resources Orientation Rental Options Movin
ving Out Maintaining a Good Relationship with your Landlord or Host Family Paying Rent The CAF and Rental Taxes Insurance Emergency Situations Troubleshooting and Conflict Resolution Returning Student Informa
sources Orientation Rental Options Moving in and Moving Out Maintaining a Good Relationship with your Landlord or Host Family Paying Rent The CAF and Rental Taxes Insurance Emergency Situations Troubleshoot
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urance Emergency Situations Troubleshooting and Conflict Resolution Returning Student Information Resources Orientation Rental Options Moving in and Moving Out Maintaining a Good Relationship with your Land
mily Paying Rent The CAF and Rental Taxes Insurance Emergency Situations Troubleshooting and Conflict Resolution Returning Student Information Resources Orientation Rental Options Moving in and Moving Out M
ood Relationship with your Landlord or Host Family Paying Rent The CAF and Rental Taxes Insurance Emergency Situations Troubleshooting and Conflict Resolution Returning Student Information Resources Orientatio
tions Moving in and Moving Out Maintaining a Good Relationship with your Landlord or Host Family Paying Rent The CAF and Rental Taxes Insurance Emergency Situations Troubleshooting and Conflict Resolution Re
dent Information Resources Orientation Rental Options Moving in and Moving Out Maintaining a Good Relationship with your Landlord or Host Family Paying Rent The CAF and Rental Taxes Insurance Emergency Sit
ubleshooting and Conflict Resolution Returning Student Information Resources Orientation Rental Options Moving in and Moving Out Maintaining a Good Relationship with your Landlord or Host Family Paying Rent
d Rental Taxes Insurance Emergency Situations Troubleshooting and Conflict Resolution Returning Student Information Resources Orientation Rental Options Moving in and Moving Out Maintaining a Good Relationsh
ur Landlord or Host Family Paying Rent The CAF and Rental Taxes Insurance Emergency Situations Troubleshooting and Conflict Resolution Returning Student Information Resources Orientation Rental Options Movin
ving Out Maintaining a Good Relationship with your Landlord or Host Family Paying Rent The CAF and Rental Taxes Insurance Emergency Situations Troubleshooting and Conflict Resolution Returning Student Informa
sources Orientation Rental Options Moving in and Moving Out Maintaining a Good Relationship with your Landlord or Host Family Paying Rent The CAF and Rental Taxes Insurance Emergency Situations Troubleshoot
nflict Resolution Returning Student Information Resources Orientation Rental Options Moving in and Moving Out Maintaining a Good Relationship with your Landlord or Host Family Paying Rent The CAF and Rental T
urance Emergency Situations Troubleshooting and Conflict Resolution Returning Student Information Resources Orientation Rental Options Moving in and Moving Out Maintaining a Good Relationship with your Land
mily Paying Rent The CAF and Rental Taxes Insurance Emergency Situations Troubleshooting and Conflict Resolution Returning Student Information Resources Orientation Rental Options Moving in and Moving Out M
the
Ultimate Guide
to AUP Housing
AUP Housing Office
31 avenue Bosquet
75007 Paris
Tel: 01 40 62 05 99/97
Fax: 01 47 05 33 49