Kelly A. Chambers PO Box 5111 Cookeville, TN 38505 | 931-372-6860 | kchambers@tntech.edu Summary of Qualifications · Ten years of experience in multiple areas of higher education including University Advancement, Office of Admissions, Office of Scholarships, and the Department of English · Excellent written and oral communication skills with experience writing content for websites and publication materials, conducting training and scholarship information sessions, and teaching college English Education MASTER OF ARTS | MAY 2007 | TENNESSEE TECH UNIVERSITY · Major: English BACHELOR OF SCIENCE | MAY 2005 | TENNESSEE TECH UNIVERSITY · Major: English-Journalism Experience ASSISTANT DIRECTOR, STEWARDSHIP SERVICES | TENNESSEE TECH UNIVERSITY | JUNE 2015PRESENT · Design, implement, and direct a system-wide comprehensive donor relations and stewardship program that appropriately and consistently promotes the recognition of donors, gifts, and financial accountability at all levels · Establish and maintain tracking processes regarding acknowledgment, recognition, ongoing communications, and continued cultivation of past and current major donors to enhance their relationship with the University and Foundation and increase the likelihood of continued contributions · Plan and host donor recognition events · Prepare endowment and impact reports for scholarship and endowment sponsors · Develop individualized stewardship plans based on amount donated or by request of major gift officer or executive leadership · Maintain a web presence related to stewardship and donor recognition · Write and coordinate media coverage for major gifts SCHOLARSHIP MANAGER | TENNESSEE TECH UNIVERSITY | NOVEMBER 2008-JUNE 2015 · Implemented and maintained ScholarWeb, the University’s online scholarship database and customer relationship management system · Conducted ScholarWeb training sessions for approximately 40 departments annually · Oversaw the application for and awarding of all 550 University scholarships; awarded all admissions meritbased scholarships (offered to 1,200 students annually) and 100 donor-funded scholarships (offered to 300 students annually) · Maintained records of all University scholarship criteria, 5,500+ scholarship applications received each year, and 3,000+ scholarship offers totaling $8 million each year · Reviewed all new Letters of Agreement and provided input to University Advancement on criteria for new scholarships · Created publications and other materials to advertise the scholarship application process and deadline · Wrote content for and maintained the Scholarship Office website · Met with prospective students and parents to discuss scholarship application procedures and requirements · Developed and marketed new scholarships based on changing demographics · Coordinated receipt of approximately 1,000 thank-you letters each year from recipients of donor-funded scholarships · Presented scholarship information to prospective students and parents at high school meetings, academic and TTU organization meetings, and freshman orientations · Provided scholarship recipient lists and certificates for 50 high school awards ceremonies annually; assisted in identifying presenters for each ceremony · Ensured all scholarships were awarded each year to students who met the criteria, and provided recipient information to University Advancement for the annual donor report · Reconciled 100 scholarship endowment and operating accounts and assisted departments in the reconciliation of their accounts ADJUNCT ENGLISH INSTRUCTOR | TENNESSEE TECH UNIVERSITY | AUGUST 2007-DECEMBER 2008 · Taught English 1010 (Writing I) and English 1010 (Writing II) · Attended committee meetings and departmental workshops · Held conferences with students · Constructed lesson plans and syllabi following course requirements · Incorporated iLearn online software component into the classroom and trained students in its use in the computer writing lab GRADUATE ASSISTANT, UNIVERSITY ADVANCEMENT | TENNESSEE TECH UNIVERSITY | AUGUST 2005APRIL 2007 · Maintained online alumni directory database · Proofread online directory submissions · Updated Raiser’s Edge database · Proofread letters to current and potential donors Conference Presentations · “Choosing a Scholarship Management System” Tennessee Association of Student Financial Aid Administrators, Nashville, TN, April 2012 · “Email in the Composition Classroom: Do We Owe Our Students a Lesson in Etiquette?” Symposium of English Studies, Tennessee Tech University, March 2008 · “Racial Passing in Art Spiegelman’s Maus” Symposium of English Studies, Tennessee Tech University, March 2007 · “Blogs in the Classroom: What Writing Instructors Need to Know” Page 2 Presented in partial fulfillment of the requirements for Master of Arts, Tennessee Tech University, April 2007 Computer Skills · Next Gen Web Solutions Customer Relationship Management System · Ellucian Banner INB/SSB · MODX Content Management System · Joomla! Content Management System · Raiser’s Edge · Microsoft Office · Adobe DreamWeaver · D2L/iLearn Page 3