Tijdschrift voor Economie en Management Vol. XLV, 3, 2000 The Impact of Target Costing on Cost, Quality and Development Time of New Products. Conflicting Evidence from Lab Experiments: a Comment I. RELEVANCE OF THE RESEARCH PROJECT AND CONTRIBUTION The aim of this research paper is to study in a scientific way the advantages - cited in the literature - of the concept of target costing. The concept of target costing became known to the western business and academic world during the eighties. Since then academics as wel1 as professionals have paid great interest to this Japanese concept. The concept found its way to the West through a benchrnarling exercise in which Japanese information systems and management methods were compared with Western practices. At the end of the seventies and in the eighties the Japanese economy was considered to be more successful then the Westein econoinies. This success attracted the attention of Western academies who wanted to study the causes and underlying factors which lead to this Japanese "wonder". Among the many research paths talten, one of them was to benchmarlc management information systems and management accounting methods of Japanese firms in comparison with the systems and methods of f i m s in Europe and North America. This exercise revealed the existence of several uilique concepts and techniques like target costing, kaizen costing, value engineering, functional analysis, interorganizational cost control, JIT, quality circles, Kanban and others . . . Among those * UFSIA, University of Antwerp, Antwerpen. elements the concept of target costing caught the eye of the academies and the profession, as this was a concept for ensuring a predetermined financial performance through mapping customer needs and cost reduction. At the end of the eighties the academic as wel1 as the professional accounting literature contained many articles explaining these new Japanese concepts and methods. In the beginning of the nineties articles where added to this body of literature, which contained field research studies in relation to these concepts and methods. But like P. Everaert, G. Boer and W. Bruggeman state in their article the benefits of this target costing approach were mainly supported by anecdotical evidence even in the academic literature. So one of the main contributions of this research is that the 'so -called ' benefits of target costing are studied in a scientific way. With the use of lab experiment~the authors want to find statistica1 evidence that product development undertaken under the target costing approach leads to lower cost levels. Through the research questions put forward the authors not only want to study whether or not target costing leads to lower cost levels, but at the same time they claim they want to gain insight in the process of new product development under three conflicting goals. This aim is reached by setting up the experiment under different conditions (highílow time pressure, TC condition versus NTC condition and design quality). These conflicting goals are tested both for a radical new product development situation namely next generation new products and for derivative new product development. By simulating situations with three conflicting goals this research contributes to the goal setting literature as well. The contribution the paper definitively makes to that domain is not explicitly commented in this article. The contribution the paper makes to the management accounting literature might be summarized as follows: Target costing only leads to lower costs without affecting the quality level, in a situation when derivative new products are developed under low time pressure. From this experimental research one might conclude that the benefits of target costing only occur in very specific circumstances. The authors cal1 these results "conflicting" and surprising. However if we analyze further the concept of target costing on the one hand and the research design adopted on the other hand the results are maybe not that surprising . 11. COMMENTS ON THE RESEARCH DESIGN AND METHODOLOGY First of al1 we wil1 focus on the adopted research methodology. The authors have chosen laboratory experiments in order to gather data and test hypotheses. One of the advantages of laboratory experiments is that one is able to controll for several variables. This was a necessary feature with regard to the hypotheses the researchers wanted to investigate. Experiments have a high degree of internal validity, extemal validity however is less and this characteristic is a necessary condition for generalizability. "Most laboratory experiments make little claim to extemal validity. In fact most authors place it under the "fùrther research" heading. Intemal validity is most important, and issues of sample selection, measurement reliability, construct validity, and generalizability normally are of less concern" (Mitchell (1985)). Also Birnberg et al (1990) state that "since management accounting is a complex phenomenon and it exists in complex environments and organizations, the use of experiments typically raises issues about extemal validity.". This comment certainly applies to this research on target costing. Therefor we must keep in mind that the results with regard to the benefits of target costing of this experiment can not be generalized. In relation to experiments Shields (1997) makes the following comments: "Many experiments have multiple periods (trials), but they do not test hypotheses about the effects on the dependent variables (e.g. performance) of timeltrials (e.g. learning, boredom, fatigue) individually or in interaction with other independent variables." Taking this comment of Shields further it would have been interesting to study the leaming process of the persons involved in the experiment. The students involved were allowed different trials and they probably leamed fì-om each of those trials before they handed in their final trial. It is not clear from the paper whether or not the researchers have this information on the different trials available. If so this could probably be a source of data for a new interesting paper. The design of the experiment has been wel1 thought-out and is consistent with the guidelines published in the literature on experiment~.In order to close the reinarks on the research methodology I want to comment on the use of students in this particular research design. Students are often used in laboratory experiments and from the literature we know that they are acceptable substitutes for managers. However in those studies students had to perform tasks with which they were already fainiliar (e.g. the use of budgets, ABC-information, different techniques for decision making). In this experiment a strong focus was put on the quality of the carpet whereby quality was reduced solely to aesthetics. The economics and bio-engineering students were probably not at al1 familiar with design and aesthetics. The unfamiliarity with a major element of the task might have influenced the results. Again the learning curve of the students would have been an interesting element to focus on, especially because learning took place under several constraints. The second part of the comments relate more to the concept of target costing and the way this concept is translated in order to fit the experiment. In order to grasp the concept of target costing in an experimental laboratory design the concept of target costing was simplified in many ways, one of them was to reduce target costing to a pure cost ininimization issue. With the literature on target costing in mind three elements come forward. First of al1 target costing is treated in the experiment as a cost reduction technique whereas in the literature the concept is much broader. The key issues in target costing are: understanding market needs and ensuring satisfactory financial performance at a given market price in relation to a certain target cost which might not be exceeded. Robin Cooper and Bruce Chew (1996) state that "target costing drives a product development strategy that focuses the design team on the ultimate customer and on the real opportunity in the market. Target Costing ensures that development teams wil1 bring profitable products to the market not only with the right level of quality and functionality but also with appropriate prices for the targeted customer seginents. It is a discipline that harmonizes the labor of disparate participants in the developinent effort, from designers and manufacoring engineers to marltet researchers and suppliers". This market dimension of the target costing concept, which is usualy defined as one of the advantages, is not grasped with this experiment. Further in the Japanese business community target costing is a process which is interrelated with fùnctional analysis, value engineering and interorganizational cost control. Perhaps the benefits of target costing become realy outspoken when there is this combination of target costing combined with elements such as functional analysis and interorganizational cost control. The impact of functional analysis and interorganizational cost control on the target cost to be reached does not play in the way the research is set up. So the concept of target costing in the experiment is much more narrow than the concept of target costing which is applied in the Japanese business environment. Second target costing is always described as an exercise or a process carried out by a multidisciplinary team. Personel from R&D, production, sales, accountancy and finance work together to obtain the specified target cost and to set a market price. In this laboratory experiinent we analyze the performance of a single individual, instead of focusing on the performance of a team. In Japan a target costing exercise is always a group exercise. These elements mentionned above lead to the question of construct validity. Target costing in the experiment focuses solely on cost reduction and this is achieved by one individual. In the literature and in the Japanese business environment target costing has both a market aspect and a cost reduction aspect. Besides the target costing process is carried out by a multidisciplinary team and target costing is always linked to elements like functional analysis and interorganisational cost behaviour. Al1 these elements are not present in the research design. A third and last element of the comments relate to the environinent in which target costing is tested. According to the literature target costing is especially useful in assembly-oriented industries. "Target costing is used by many Japanese assembly-oriented industries since the early 1970s. It is especially popular with hightech companies. While target costing has become standard procedure in assembly-oriented industries, modified target costing systems have also been developed for computer software companies and for process-oriented industries as well. " (Sakurai (1989) p39) Target Costing has made its mark in industries in which products require a good deal of production assembly -cars, cameras, and bulldozers, for example. (Cooper and Chew (1996)). The setting of the experiment does not really relate to an assembly oriented process. It relates to create attractive designs. One could wonder whether the results would have been different under engineering tasks. 111. CONCLUSION The obtained research results reported in this paper are quite interesting. They surely contribute to the goal setting literature. With regard to the target costing literature they provide thought-provoking findings which are worthwile to research further by other research designs, which have a high degree of external validity. In this way the results could be contradicted or confïrmed and then be generalized. Further if the authors have collected data on the different trials of the persons involved in the experiment, these data would allow the authors to gain insight in the process of cost minimization under different contstraints and to study the learning curve under the different conditions. In this article only the outcome of the different cells is compared. By comparing outcomes no insight is obtained in the process itself. To conclude my remarlts I want to express my appreciation for this research project. The project is embedded in the academic literature. The research hypotheses are formulated on the basis of existing gaps in the relevant literature. Aftenvards the laboratory experiment is carefully designed and the statistica1 results are presented in a clear and honest way. A nice job, which still leaves possibilities for further research, has been completed by the authors. REFERENCES Bimberg, J., M. Shields and M. Young, 1990, The Case for Multiple Research Methods in Empirica1 Management Accounting Research (with an Illustration from Budget Setting), Journal ofManagement Accozlnting Research 2, 33 -66. C0oper.R. and W, Chew, 1996, Control Toinorrow's Costs Through Today's Designs, Haward Business Review, jan - febr., 88 - 97. Mitchell, T., 1985, An Evaluation of the Validity of Correlational Research Conducted in Organizations, Academy of Management Review 10, 2, 192 205. Sakurai, M., 1989, Target Costing and How to Use It, Jozlrnal of Cost Matzagement 3, 2, surnmer, 39 - 50 Shields, M., 1997, Research in Management Accounting by North Americans in the 1990s, Journal of Management Accounting Research 9, 3 61. - -