Strategy T. Kretschmer MN3119 2013 Undergraduate study in Economics, Management, Finance and the Social Sciences This is an extract from a subject guide for an undergraduate course offered as part of the University of London International Programmes in Economics, Management, Finance and the Social Sciences. Materials for these programmes are developed by academics at the London School of Economics and Political Science (LSE). For more information, see: www.londoninternational.ac.uk This guide was prepared for the University of London International Programmes by: T. Kretschmer, Professor of Business Studies, Ludwig-Maximilians-Universität, Munich, Germany. Acknowledgements The author would like to thank Brooke Russell for her excellent assistance on the first edition of the guide and especially her help with the extended activities. Thorsten Grohsjean, Christina Finsterwalder and Sanja Rikanovic were very helpful in the revision of this guide, in particular in putting together the guide to the in-chapter activities and the sample examination questions. This is one of a series of subject guides published by the University. We regret that due to pressure of work the author is unable to enter into any correspondence relating to, or arising from, the guide. If you have any comments on this subject guide, favourable or unfavourable, please use the form at the back of this guide. University of London International Programmes Publications Office University of London Stewart House 32 Russell Square London WC1B 5DN United Kingdom www.londoninternational.ac.uk Published by: University of London © University of London 2013 The University of London asserts copyright over all material in this subject guide except where otherwise indicated. All rights reserved. No part of this work may be reproduced in any form, or by any means, without permission in writing from the publisher. We make every effort to respect copyright. If you think we have inadvertently used your copyright material, please let us know. Contents Contents Chapter 1: Introduction........................................................................................... 1 1.1 Introduction to the subject........................................................................................ 1 1.2 Aims of this course................................................................................................... 1 1.3 Learning outcomes................................................................................................... 1 1.4 The structure of the course........................................................................................ 1 1.5 Use of the guide and hours of study.......................................................................... 2 1.6 Essential reading...................................................................................................... 2 1.7 Further reading......................................................................................................... 3 1.8 Online study resources.............................................................................................. 5 1.9 The examination and examination advice.................................................................. 6 1.10 The syllabus............................................................................................................ 7 Chapter 2: The evolution of strategic management as an interdisciplinary field... 9 Learning outcomes......................................................................................................... 9 Essential reading............................................................................................................ 9 2.1 Introduction............................................................................................................. 9 2.2 Early theories .......................................................................................................... 9 2.3 Michael Porter and the industrial organisation paradigm......................................... 10 2.4 Organisational economics....................................................................................... 10 2.5 Resource-based view, dynamic capabilities and leadership theory ........................... 11 2.6 A consensus definition of the field........................................................................... 11 2.7 Key concepts ......................................................................................................... 12 2.8 A reminder of your learning outcomes..................................................................... 12 Chapter 3: Analysis of market structure................................................................ 13 Learning outcomes....................................................................................................... 13 Essential reading.......................................................................................................... 13 Further reading............................................................................................................. 13 3.1 Introduction........................................................................................................... 13 3.2 Techniques of market definition............................................................................... 13 3.3 Market analysis with many firms............................................................................. 16 3.4 Key concepts.......................................................................................................... 18 3.5 A reminder of your learning outcomes..................................................................... 18 3.6 Sample examination questions................................................................................ 18 Extended activity: the commercial banking industry in the United States........................ 19 Chapter 4: Introduction to game theory and strategy.......................................... 21 Learning outcomes....................................................................................................... 21 Essential reading.......................................................................................................... 21 Further reading............................................................................................................. 21 4.1 Introduction........................................................................................................... 21 4.2 Static games........................................................................................................... 22 4.3 Dynamic games...................................................................................................... 27 4.4 Key concepts.......................................................................................................... 30 4.5 A reminder of your learning outcomes..................................................................... 30 4.6 Sample examination questions................................................................................ 30 i MN3119 Strategy Chapter 5: Oligopolistic models of competition................................................... 33 Learning outcomes....................................................................................................... 33 Essential reading.......................................................................................................... 33 Further reading............................................................................................................. 33 5.1 Introduction........................................................................................................... 33 5.2 Preliminaries.......................................................................................................... 34 5.3 Bertrand competition.............................................................................................. 34 5.4 Cournot competition............................................................................................... 35 5.5 Comparing Bertrand and Cournot........................................................................... 36 5.6 Stackelberg leadership............................................................................................ 37 5.7 Product differentiation............................................................................................ 38 5.8 Key concepts.......................................................................................................... 39 5.9 A reminder of your learning outcomes..................................................................... 39 5.10 Sample examination questions.............................................................................. 39 Extended activity: articles on Airbus-Boeing competition ............................................... 40 Chapter 6: The resource-based view of the firm .................................................. 41 Learning outcomes....................................................................................................... 41 Essential reading.......................................................................................................... 41 Further reading............................................................................................................. 41 6.1 Introduction........................................................................................................... 41 6.2 Competitive advantages and resources................................................................... 42 6.3 Some examples of resources as sources of competitive advantage........................... 43 6.4 The dynamics of resource and capability building..................................................... 46 6.5 Key concepts.......................................................................................................... 47 6.6 A reminder of your learning outcomes..................................................................... 48 6.7 Sample examination questions................................................................................ 48 Extended activity: Dell Computer Corporation ............................................................... 48 Chapter 7: Strategic asymmetries – persistent dominance over time.................. 69 Learning outcomes....................................................................................................... 69 Essential reading.......................................................................................................... 69 Further reading............................................................................................................. 69 7.1 Introduction........................................................................................................... 69 7.2 Firm asymmetries – long- or short-term?................................................................. 69 7.3 Traditional sources of persistent dominance............................................................. 71 7.4 Dynamic capabilities............................................................................................... 75 7.5 Key concepts.......................................................................................................... 76 7.6 A reminder of your learning outcomes..................................................................... 76 7.7 Sample examination questions................................................................................ 76 Extended activity: competition in the wide-body aircraft market..................................... 76 Chapter 8: Organisation design............................................................................. 77 Learning outcomes....................................................................................................... 77 Essential reading.......................................................................................................... 77 Further reading............................................................................................................. 77 8.1 Introduction........................................................................................................... 77 8.2 Strategy and structure............................................................................................ 77 8.3 Organisation design and competitive advantage..................................................... 83 8.4 Key concepts.......................................................................................................... 83 8.5 A reminder of your learning outcomes..................................................................... 83 8.6 Sample examination questions................................................................................ 84 ii Contents Chapter 9: Value chain analysis: vertical relations................................................ 85 Learning outcomes....................................................................................................... 85 Essential reading.......................................................................................................... 85 Further reading............................................................................................................. 85 9.1 Introduction........................................................................................................... 85 9.2 Double marginalisation........................................................................................... 85 9.3 Vertical foreclosure................................................................................................. 88 9.4 Key concepts.......................................................................................................... 89 9.5 A reminder of your learning outcomes..................................................................... 90 9.6 Sample examination questions................................................................................ 90 Extended activity: outsourcing at Eriksson and Sony and Loews..................................... 90 Chapter 10: Vertical integration and transaction cost.......................................... 91 Learning outcomes....................................................................................................... 91 Essential reading.......................................................................................................... 91 Further reading............................................................................................................. 91 10.1 Introduction......................................................................................................... 91 10.2 Purchasing versus production costs....................................................................... 91 10.3 Coordination costs............................................................................................... 92 10.4 Proprietary knowledge.......................................................................................... 93 10.5 Transaction costs.................................................................................................. 94 10.6 Asset specificity.................................................................................................... 95 10.7 Alternatives to ‘make’ or ‘buy’............................................................................... 96 10.8 Key concepts........................................................................................................ 97 10.9 A reminder of your learning outcomes................................................................... 97 10.10 Questions for discussion..................................................................................... 97 Extended activity: athenahealth.................................................................................... 97 Chapter 11: Collusion.......................................................................................... 103 Learning outcomes..................................................................................................... 103 Essential reading........................................................................................................ 103 Further reading........................................................................................................... 103 11.1 Introduction....................................................................................................... 103 11.2 Stability of cooperation....................................................................................... 103 11.3 Extending the model........................................................................................... 105 11.4 Key concepts...................................................................................................... 107 11.5 A reminder of your learning outcomes................................................................. 107 11.6 Sample examination questions............................................................................ 107 11.6 Extended activity: the DeBeers diamond cartel.................................................... 107 Chapter 12: Strategic partnerships..................................................................... 115 Learning outcomes..................................................................................................... 115 Essential reading........................................................................................................ 115 Further reading........................................................................................................... 115 12.1 Introduction....................................................................................................... 115 12.2 Building capabilities........................................................................................... 115 12.3 Business and strategic partnerships..................................................................... 116 12.4 Equity ownership................................................................................................ 118 12.5 Key concepts...................................................................................................... 120 12.6 A reminder of your learning outcomes................................................................. 120 12.7 Sample examination questions............................................................................ 120 Extended activity: the EU aviation industry.................................................................. 120 iii MN3119 Strategy Chapter 13: Competitive dynamics..................................................................... 123 Learning outcomes..................................................................................................... 123 Essential reading........................................................................................................ 123 Further reading........................................................................................................... 123 13.1 Introduction....................................................................................................... 123 13.2 A framework to analyse competitive dynamics..................................................... 124 13.3 Key concepts...................................................................................................... 127 13.4 A reminder of your learning outcomes................................................................. 127 13.5 Sample examination questions............................................................................ 127 Chapter 14: Entry and entry deterrence.............................................................. 129 Learning outcome....................................................................................................... 129 Essential reading........................................................................................................ 129 Further reading........................................................................................................... 129 14.1 Introduction....................................................................................................... 129 14.2 Structural entry barriers...................................................................................... 130 14.3 Strategic entry barriers........................................................................................ 132 14.4 Summary............................................................................................................ 136 14.5 Key concepts...................................................................................................... 136 14.6 A reminder of your learning outcome.................................................................. 137 14.7 Sample examination questions............................................................................ 137 Extended activity: Dubai flowers and internet banking................................................. 137 Chapter 15: Research and development competition......................................... 143 Learning outcomes..................................................................................................... 143 Essential reading........................................................................................................ 143 Further reading........................................................................................................... 143 15.1 Introduction....................................................................................................... 143 15.2 Terminology........................................................................................................ 143 15.3 Innovation and market structure......................................................................... 146 15.4 Strategic issues in R&D....................................................................................... 151 15.5 Some further thoughts on R&D........................................................................... 155 15.6 Key concepts...................................................................................................... 156 15.7 A reminder of your learning outcomes................................................................. 156 15.8 Sample examination questions............................................................................ 157 Extended activity: discovering DNA............................................................................. 158 Chapter 16: Technology adoption........................................................................ 169 Learning outcomes..................................................................................................... 169 Essential reading........................................................................................................ 169 Further reading........................................................................................................... 169 16.1 Introduction....................................................................................................... 169 16.2 Adoption dependence......................................................................................... 169 16.3 Strategic technology adoption – option value...................................................... 170 16.4 Technology diffusion models............................................................................... 172 16.5 Key concepts...................................................................................................... 176 16.6 A reminder of your learning outcomes................................................................. 176 16.7 Sample examination questions............................................................................ 176 Extended activity: the adoption of Botox..................................................................... 177 Chapter 17: Network effects............................................................................... 181 Learning outcomes..................................................................................................... 181 Essential reading........................................................................................................ 181 Further reading........................................................................................................... 181 iv Contents 17.1 Introduction....................................................................................................... 181 17.2 Network market structures.................................................................................. 182 17.3 Technology diffusion with network effects........................................................... 183 17.4 Generic strategies in network markets................................................................. 186 17.5 Fighting a standards battle................................................................................. 187 17.6 Key concepts...................................................................................................... 188 17.7 A reminder of your learning outcomes................................................................. 188 17.8 Questions for discussion..................................................................................... 188 Extended activity: Skype and digital cinema................................................................. 188 Appendix 1: Sample examination paper............................................................. 191 Appendix 2: Guidance on answering the Sample examination paper................ 193 v MN3119 Strategy Notes vi Chapter 1: Introduction Chapter 1: Introduction 1.1 Introduction to the subject Let us begin this course with a wager: I bet you that, when opening the business section of your local newspaper, you will find the word ‘strategy’ at least once per page. A Google search of ‘strategy’ throws up 1,010,000,000 hits. Narrowing this down to ‘business strategy’ leaves us with 622,000,000 hits. That’s a lot of business strategy! There are a large number of definitions of strategy, and I will not attempt to write my own. There are also entire research fields of ‘business strategy’ ‘corporate strategy’ ‘strategy content’ ‘strategy process’ ‘management strategy’ ‘competitive strategy’ and so on, and I will not get into the fine distinctions between one and the other. Much more, I will try to boil down ‘strategy’ to what most definitions have in common, and more importantly, I will introduce a number of techniques that will be helpful in formulating, analysing and implementing a strategy. 1.2 Aims of this course In this course, you will not learn ‘how-to’ recipes of how to react to specific situations. What you will learn is a way of thinking about such situations. In management, as in economics, the right answer to almost any question is ‘it depends’. What you will learn in this course is what the right answer depends on and, given a particular set of circumstances, how you can analyse the situation. 1.3 Learning outcomes Once you have completed the course and done the Essential reading and activities, you should be able to: • use tools of strategic analysis and game theory to value and analyse strategic options in real life. In particular, you should be able to: • anticipate the actions of a rational (that is, individually profitmaximising) rival and act accordingly. 1.4 The structure of the course The course is structured in six parts: after this and the following introductory chapter, the basic building blocks of strategic analysis are introduced: market analysis, game theory and oligopoly competition. We will refer back to these chapters often in later chapters, so you are advised to spend a significant amount of time on these and make sure you have understood the basic principles and techniques of these chapters. The third part introduces the sources of competitive advantage – resources and capabilities, strategic asymmetries and organisation design. These chapters will aim to explain why firms are different, in what way and what makes some firms more successful than others. The fourth part will study firms and their relations to other firms. Why are some firms vertically integrated and some not, and what are the implications of this? When do firms cooperate with rivals, and what do partnerships among firms typically look like? The fifth part takes a closer look at competition among firms – over 1 MN3119 Strategy time, and in specific situations like entry or research and development. This is where we will use the tools of game theory we introduced in the second part of the guide very intensively. In the final part we will look at some of the particularities of high-technology industries. This part of the guide may be considerably more demanding technically than the previous ones, but by then you should have had enough opportunity to study, revise and practise the concepts from previous chapters. See this final part as the ‘icing on the cake’ – after you have looked at many techniques and topics in isolation, these last chapters give you an opportunity to look at some of them in combination. 1.5 Use of the guide and hours of study To help you get the most out of this course, you will be given a number of examples and activities throughout each chapter. These will vary in difficulty and style. When you read a chapter, try and do these as you go along, and go back to the ones you had problems with the first time round once you have completed the chapter. At the end of the chapter, you will find a list of questions or exercises designed to challenge you and to check if you have read and understood the chapter. They are titled Sample examination questions. These precise questions are unlikely to come up, but they should give you a general impression of the level that is required in this course. If you are studying this text in a group, you might want to consider discussing these questions in a tutorial-style session at the end of each chapter. As a further test of your skills, most chapters will have an Extended activity in a separate section. This is a longer text, case study, interview, quote etc. that illustrates some of the concepts in the chapter, and gives some concrete questions at the end. These activities will test your overall grasp of the chapter and are often not limited to one chapter or one topic. The advice normally given to International Programmes students is that if they are studying one course a year, they should allow at least six hours of study every week. Most of the chapters are relatively short compared to regular textbook chapters. Therefore, a chapter should be read all in one go to give you a general idea of what it is about. After that, you should set some time aside to work through the chapter properly. Times will vary for every student and every chapter. Sample examination questions and extended activities will probably take very little time if you just glance over them and sketch them out in your mind. It is recommended, however, that you write out some of your answers as you may find that a casual thought will not look as convincing if you write them out on paper and you need to have a clear, coherent and logical argument. 1.6 Essential reading For many chapters, the Essential reading is: Cabral, L.M.B. Introduction to Industrial Organization. (Cambridge, MA: MIT Press, 2000) [ISBN 9780262032865]. The chapters in the book will often clarify points and go a little further, but you will find most of the points covered in the subject guide chapters are also covered in Cabral. Reading further often highlights some specific aspects of the chapters or describes some of the research findings explained in the chapter. If you would like to get another perspective on 2 Chapter 1: Introduction strategy from an economics viewpoint, you should have a look at Besanko, D., D. Dranove, M. Shanley and S. Shaefer Economics of Strategy. (New Jersey: Wiley, 2009) fifth edition [ISBN 9780470484838]. or Saloner, G., A. Shepard and J. Podolny Strategic Management. (New Jersey: Wiley, 2006) revised edition [ISBN 9780470009475]. Detailed reading references in this subject guide refer to the editions of the set textbooks listed above. New editions of one or more of these textbooks may have been published by the time you study this course. You can use a more recent edition of any of the books; use the detailed chapter and section headings and the index to identify relevant readings. Also check the virtual learning environment (VLE) regularly for updated guidance on readings. Journals Dierickx, I. and K. Cool ‘Asset stock accumulation and sustainability of competitive advantage’, Management Science 35(12) 1989, pp.1504–511. Dyer, J. and H. Singh ‘The relational view: co-operative strategy and sources of interorganisational competitive advantage’, Academy of Management Review 23(4) 1998, pp.660–79. Haskel, J. and C. Martin ‘Capacity and competition: empirical evidence on UK panel data’, Journal of Industrial Economics 42(1) 1994, pp.23–44. Lexecon Ltd ‘An introduction to quantitative techniques in competition analysis’, Lexecon Ltd. publication, mimeo. www.crai.com/ecp/assets/ quantitative_techniques.pdf Swaminathan, A. ‘Entry into new market segments in mature industries: endogenous and exogenous segmentation in the US brewing industry’, Strategic Management Journal 19(4) 1998, pp.389–404. 1.7 Further reading Please note that as long as you read the Essential reading you are then free to read around the subject area in any text, paper or online resource. You will need to support your learning by reading as widely as possible and by thinking about how these principles apply in the real world. To help you read extensively, you have free access to the VLE and University of London Online Library (see below). For your ease of reference here is a list of all the Further reading for this course. Angelmar, R. ‘Market structure and research intensity in high-technologicalopportunity industries’, Journal of Industrial Economics 34(1) 1985, pp.69–79. Arora, Alfonso Gambardella ‘Complementarities and external linkages: the strategies of large firms in biotechnology’, Journal of Industrial Economics 38(4) 1990, pp.361–79. Barney, J.B. ‘Firm resources and sustained competitive advantage’, Journal of Management 17 1991, pp.99–120. Barney, J.B. ‘Resource-based theories of competitive advantage: A tenyear retrospective on the resource-based view’, Journal of Management 6(2001a), pp.643–50. Benkard, L. ‘Learning and forgetting: the dynamics of aircraft production’, American Economic Review 90(4) 2000, pp.1034–54. Bryson, A., R. Gomez and T. Kretschmer Catching a wave: the adoption of voice and high-commitment workplace practices in Britain, 1984–1998. CEP 3 MN3119 Strategy discussion paper DP 0676. (London: Centre for Economic Performance, 2005) (http://cep.lse.ac.uk/pubs/download/). Cabral, L. ‘R&D competition when firms choose variance’, Journal of Economics and Management Strategy 12(1) 2003, pp.139–50. Cabral, L. and M. Riordan ‘The learning curve, predation, antitrust, and welfare’, Journal of Industrial Economics 45(2) 1997, pp.155–69. Camerer, C. ‘Redirecting research in business policy and strategy’, Strategic Management Journal 6(1) 1985, pp.1–15. Chen, M.-J. ‘Competitor analysis and interfirm rivalry: towards a theoretical integration’, Academy of Management Review 21(1) 1996, pp.100–34. Chen, M.-J. and D. Miller ‘Competitive dynamics: themes, trends, and a prospective research platform’, The Academy of Management Annals 6(1) 2012, pp.135–210. Church, J. and R. Ware Industrial Organisation: A Strategic Approach. (New York: McGraw-Hill, 2000) [ISBN 9780071166454] Chapter 8, Classic Models of Oligopoly Csaszar, F. ‘Organizational structure as a determinant of performance: evidence from mutual funds’, Strategic Management Journal 33 2012, pp.611–32. David, P. ‘Clio and the economics of QWERTY’, American Economic Review 75(2) 1985, pp.332–37. Dixit, A. and S. Skeath Games of strategy. (London: Norton & Company, 2004) second edition [ISBN 9780393924992]. Emmons, W. and R. Prager ‘The effects of market structure and ownership on prices and service offerings in the US cable television industry’, Rand Journal of Economics 28(4) 1997, pp.732–50. Farrell, J. and G. Saloner ‘Standardization, compatibility, and innovation’, Rand Journal of Economics 16(1) 1985, pp.70–83. Ferrier, W.J., K.G. Smith and C.M. Grimm ‘The role of competitive action in market share erosion and industry dynamics: a study of industry leaders and challengers’, Academy of Management Journal 42(4) 1999, pp.372–88. Fudenberg, D. and J. Tirole ‘Preemption and rent equalization in the adoption of new technology’, Review of Economic Studies 52(3) 1985, pp.383–402. Geroski, P. ‘Early warning of new rivals’, Sloan Management Review 40(3) 1999, pp.107–16. Geroski, P. ‘Models of technology diffusion’, Research Policy 29(4–5) 2000, pp.603–25. Geroski, P. ‘Thinking creatively about markets’, International Journal of Industrial Organisation 16(6) 1998, pp.677–95. Gilbert, R. and D. Newbery ‘Preemptive patenting and the persistence of monopoly’, American Economic Review 72(3) 1982, pp.514–26. Griliches, Z. ‘Hybrid corn: an exploration in the economics of technological change’, Econometrica 1957. Reprinted in Z. Griliches (ed.) Technology, Education, and Productivity. (New York: Basil Blackwell, 1988) [ISBN 9780631156147] pp.27–52. Hamel, G. and C.K. Prahalad ‘The core competence of the corporation’, Harvard Business Review 68(May–June) 1990, pp.79–93. Hitt, M., H.I.R. Volberda, R. Morgan, R. Hoskisson and P. Reinmoeller Strategic Management: Competitiveness and Globalization. (Hampshire: Cengage Learning EMEA, 2011) [ISBN 9781408019184]. Katz, M. and C. Shapiro ‘Systems competition and network effects’, Journal of Economic Perspectives 8(2) 1994, pp.93–115. Kay, J. Foundations of Corporate Success: How Business Strategies Add Value. (Oxford: Oxford University Press, 1995) [ISBN 9780198289883] Chapters 5–8. Klette, T. ‘R&D, scope economics, and plant performance’, Rand Journal of Economics 27(3) 1996, pp.502–22. Koski, H and T. Kretschmer ‘Survey on competing in network industries: firm strategies, market outcomes and policy implications’, Journal of Industry, Competition and Trade 4(1) 2004, pp.5–31. 4 Chapter 1: Introduction Kretschmer, T. and P. Puranam ‘Integration through incentives within differentiated organisations’, Organization Science 19(6) 2008, pp.860–75. Leonard, R. ‘Reading Cournot, reading Nash’ Economic Journal 104(424) 1994. Lieberman, M. ‘Market growth, economies of scale, and plant size in the chemical processing industries’ Journal of Industrial Economics 36(2) 1987, pp.175–91. McAfee, P., H. Mialon and M. Williams ‘What is a barrier to entry?’, American Economic Review Papers and Proceedings (94) 2004, pp.461–65. Monteverde, K. ‘Technical dialog as an incentive for vertical integration in the semiconductor industry’, Management Science 41(10) 1995, pp.1624–38. Ohashi, H. ‘The role of network effects in the US VCR market, 1978–86’, Journal of Economics and Management Strategy 12(4) 2003, pp.447–94. Peteraf, M.A. ‘The cornerstones of competitive advantage: A resource-based view’, Strategic Management Journal 14(3) 1993, pp.179–91. Porter, R. ‘A study of cartel stability: the Joint Executive Committee, 1880– 1886’, Bell Journal of Economics 14(2) 1983, pp.301–14. Postrel, S. ‘Competing networks and proprietary standards: the case of quadraphonic sound’, The Journal of Industrial Economics 39(2) 1990, pp.169–85. Sah R.K. and J.E. Stiglitz ‘The architecture of economic systems: hierarchies and polyarchies’, American Economic Review 76(4) 1986, pp.716–27. Saloner, G. ‘Modeling, game theory, and strategic management’, Strategic Management Journal (12) 1991, pp.119–36. Shapiro, C. and H. Varian Information rules. (Cambridge, MA: HBS Press, 1999) [ISBN 97807875848631] Chapter 7 ‘Networks and Positive Feedback’. Smith, K.G., W.J. Ferrier and H. Ndofor ‘Competitive dynamics research: critique and future directions’ in M.A. Hitt, R.E. Freeman and J.S. Harrison (eds), The Blackwell Handbook of Strategic Management. (Oxford: Blackwell Publishing, 2001) pp.314–61. Spence, A. ‘The learning curve and competition’, The Bell Journal of Economics 12(1) 1981, pp.49–70. Wernerfelt, B. ‘The resource-based view of the firm’, Strategic Management Journal 5(2) 1984, pp.171–80. 1.8 Online study resources In addition to the subject guide and the Essential reading, it is crucial that you take advantage of the study resources that are available online for this course, including the VLE and the Online Library. You can access the VLE, the Online Library and your University of London email account via the Student Portal at: http://my.londoninternational.ac.uk You should have received your login details for the Student Portal with your official offer, which was emailed to the address that you gave on your application form. You have probably already logged in to the Student Portal in order to register. As soon as you registered, you will automatically have been granted access to the VLE, Online Library and your fully functional University of London email account. If you have forgotten these login details, please click on the ‘Forgotten your password’ link on the login page. The VLE The VLE, which complements this subject guide, has been designed to enhance your learning experience, providing additional support and a sense of community. It forms an important part of your study experience with the University of London and you should access it regularly. 5 MN3119 Strategy The VLE provides a range of resources for EMFSS courses: • Self-testing activities: Doing these allows you to test your own understanding of subject material. • Electronic study materials: The printed materials that you receive from the University of London are available to download, including updated reading lists and references. • Past examination papers and Examiners’ commentaries: These provide advice on how each examination question might best be answered. • A student discussion forum: This is an open space for you to discuss interests and experiences, seek support from your peers, work collaboratively to solve problems and discuss subject material. • Videos: There are recorded academic introductions to the subject, interviews and debates and, for some courses, audio-visual tutorials and conclusions. • Recorded lectures: For some courses, where appropriate, the sessions from previous years’ Study Weekends have been recorded and made available. • Study skills: Expert advice on preparing for examinations and developing your digital literacy skills. • Feedback forms. Some of these resources are available for certain courses only, but we are expanding our provision all the time and you should check the VLE regularly for updates. Making use of the Online Library The Online Library contains a huge array of journal articles and other resources to help you read widely and extensively. To access the majority of resources via the Online Library you will either need to use your University of London Student Portal login details, or you will be required to register and use an Athens login: http://tinyurl.com/ ollathens The easiest way to locate relevant content and journal articles in the Online Library is to use the Summon search engine. If you are having trouble finding an article listed in a reading list, try removing any punctuation from the title, such as single quotation marks, question marks and colons. For further advice, please see the online help pages: www.external.shl.lon. ac.uk/summon/about.php 1.9 The examination and examination advice Important: the information and advice given in the following section are based on the examination structure used at the time this guide was written. Please note that subject guides may be used for several years. Because of this we strongly advise you to always check both the current Regulations for relevant information about the examination, and the VLE where you should be advised of any forthcoming changes. You should also carefully check the rubric/instructions on the paper you actually sit and follow those instructions. The examination will be a three-hour unseen written examination covering all aspects of the syllabus. In the examination, you will be asked to: 6 Chapter 1: Introduction • reproduce some knowledge. (This will get you close to a pass grade, although some application is needed). • apply knowledge to new situations. (This will lift you to the high lower second, or low upper second marks (assuming you get all the above questions right)) and • make new connections between topics and/or phenomena. (This will enable you to obtain a first class mark in this course). As with most examinations, try to allocate your time approximately proportional to the marks available. If you are having problems with an analytical question that worth very few points, it’s best to let that one go and avoid losing time that you could use on another question. Remember, it is important to check the VLE for: • up-to-date information on examination and assessment arrangements for this course • where available, past examination papers and Examiners’ commentaries for the course which give advice on how each question might best be answered. 1.10 The syllabus Basic game theory: Two-player games. Static and dynamic games and some examples. Equilibrium concepts and solution mechanisms – Nash equilibrium, dominant/dominated strategies, backward induction. Oligopoly competition: Perfect competition and monopoly. Price competition and the Bertrand paradox. Quantity competition. Reaction functions. Bertrand versus Cournot. Analysis of market structure: Describing market structure: C4-ratio, Herfindahl index, Lerner index and market power. Market definition – techniques and interpretation. Collusion: Cartels and antitrust. Cartel stability and the discount factor. Market dynamics and stability of collusion. Strategic Alliances: Portfolio test. Strategic and business partnerships. Sources of complementarity. Resource accumulation. Absorptive capacity. Organisation design: Organisational fit, Strategy and structure, Functional organisation, Multidivisional structure, Worldwide structure. Competitive Dynamics: Competitive dynamics, Competitive action, Resource similarity, Market commonality, Awareness, motivation and capability. Strategic asymmetries: Economies of Scale, sources and consequences. Scope Economies: Airline Hubs. Learning or experience curve. Firm strategies with EoScale/Scope/Learning. First-mover advantages. Market structure with increasing returns. Value chain analysis and vertical relations: Double marginalisation and its remedies. Vertical foreclosure. Retailer competition and investment externalities. Vertical integration and transaction cost: Make or Buy. Contracts. RelationSpecific Assets and Hold-Up. Economic Rents and Quasi-Rents. Entry and entry deterrence: Structural determinants of entry. Entry barriers and exit barriers. Entry deterrence. Identifying entrants. Research and Development: Market structure and R&D intensity. R&D rivalry. Monopolists’ and entrants’ R&D incentives. Risk choice of R&D. 7 MN3119 Strategy Benefits of the patent system. Sleeping patents. Spillovers. Technology adoption: Preemption games. Option value and future technological generations. Technology diffusion: Heterogeneity, epidemic, and population ecology approaches. Network Effects: Direct and indirect network effects. Systems goods. Excess inertia. Excess momentum. Firm strategies with network effects. Standards Battles. All topics are supplemented in the subject guide with specially written case studies. 8 Chapter 2: The evolution of strategic management as an interdisciplinary field Chapter 2: The evolution of strategic management as an interdisciplinary field Learning outcomes By the end of this chapter, and having completed the Essential reading and Activities, you should be able to: • explain how the field of strategic management evolved over time • discuss the elements of the shared meaning in the strategic management field. Essential reading Hoskisson, R.E., M.A. Hitt and D. Wan W.P. Yiu, ‘Theory and research in strategic management: swings of a pendulum’, Journal of Management, 25(3) 1999, pp.417–56. Nag, R., D.C. Hambrick and M.-J. Chen, ‘What is strategic management, really? Inductive derivation of a consensus definition of the field’, Strategic Management Journal 28 2007, pp.935–55. 2.1 Introduction Strategic management is a relatively young academic discipline. Among the first publications are Alfred Chandler’s Strategy and structure (1962), H. Igor Ansoff’s Corporate strategy (1965) and Kenneth Andrews’ The concept of corporate strategy (1971). Since then the field has changed its focus from business policy to strategic management and made the transition from being a collection of toolkits developed by consulting firms to a systematic, theory-driven academic field. In addition, right from its beginning the area of strategic management was recognised as an interdisciplinary research field. The field was – and is still – populated by scholars from different disciplines like management, economics, finance, marketing, psychology and sociology. For such a diverse field it might have been difficult to develop a consensual meaning of what the discipline is all about. However, such a shared understanding is important as all academic fields are socially constructed and can only flourish if there is a shared conception of its meaning. Thus, the purpose of this chapter is twofold: first, we will sketch the evolution of the field before analysing the shared understanding of the field. 2.2 Early theories The field of strategic management or, to be more precise, the field of business policy (as it was initially called) did not emerge before the 1960s with the influential work of Alfred Chandler, Igor Ansoff and Kenneth Andrews. These early writings were influenced by the work of Edith Penrose, who developed a theory of the growth of the firm by emphasising the importance of a firm’s resources and managerial capabilities for its growth. Besides Penrose, these researchers were influenced by the work of the Carnegie School, especially Herbert Simon, Richard Cyert and James March, who developed the idea of bounded rationality to study the decision-making process in firms. Deviating from standard economics, Simon and his colleagues assumed that decision makers do not have 9 MN3119 Strategy complete information and that the alternatives they are deciding upon needs to be researched. The last important influence of the early writings was the work by Philip Selznick and his idea on distinctive competences. A distinctive competency is something that is unique to an organisation and superior in some respects when compared with the competencies of other organisations that offers some value to their customers. Influenced by these ideas, Chandler, Ansoff and Andrews developed their theories of strategy by placing an emphasis on the internal characteristics of a firm. In Strategy and structure, for example, Alfred Chandler studied how large organisations develop new administrative structures to accommodate growth and how strategic change influences an organisation’s structure. 2.3 Michael Porter and the industrial organisation paradigm After relabelling the field ‘strategic management’ in the late 1970s, the focus moved towards industrial organisation economics in both theory and method. At this time research was aiming to develop and test hypotheses derived from the structure-conduct-performance (SCP) paradigm. The basic idea of this paradigm is that the performance of a firm is determined by the industry in which it competes. The conduct of a firm is just a reflection of the industry structure, so that the most important decision a firm has to make is in which industry it wants to compete in. The SCP paradigm led to a shift in focus from the firm to the industry or market structure. The most influential scholar from this era is Michael Porter, who is not only well known among researchers but also among practitioners. He developed the so- called ‘five forces’ model that specified different features of an industry and which determines its attractiveness and facilitates competitor analysis. Porter also proposed the idea of generic strategies – low cost leadership, differentiation and focus – to match the characteristics of an industry and achieve a competitive advantage. Besides the SCP paradigm, research at this time developed the idea of strategic groups. Strategic groups are groups of firms in the same industry who follow the same strategy, for example, all suitcase producers in the high-price market like Louis Vuitton or Bottega Veneta. A third important research theme, influenced by industrial organisation economics, is competitive dynamics (which is subject of Chapter 13). The basic interest of competitive dynamics is to investigate how firms are jostling for competitive advantage by carrying out different types of strategic and tactical actions. 2.4 Organisational economics In the 1970s the field of strategic management was not only influenced by the work of industrial economists but also by another subfield of economics: organisational economics. Organisational economics tries to open the ‘black box’ of the firm and looks at its inner structural logic and functioning. Its most prominent theories are transaction cost economics and agency theory. Transaction cost economics, developed by the work of Oliver Williamson, studies the question of why firms exist and which transactions are made inside the market and which inside the firm. Building on the concept of bounded rationality and asset specificity, Williamson argues that transactions are made within the firm (or hierarchy, in the words of Williamson) when the sum of all transaction costs is smaller than the price 10 Chapter 2: The evolution of strategic management as an interdisciplinary field for the transaction in the market. He further argues that firms exit as an efficient alternative to the market. Strategic management scholars have applied transaction cost theory to study the make or buy decision of all firms, including multidivisional and international firms. Agency theory claims that the separation of ownership and control in most organisations lead to a problem of divergence of interest between shareholders (‘principals’ in the words of agency theory) and managers (called agents). The idea is that managers try to maximise their utility, which might not be in line with the maximisation of the long-term profits of the firm. To avoid this problem, firms need contracts that rule the relationship between principal and agents. 2.5 Resource-based view, dynamic capabilities and leadership theory One of the latest steps of the development in the field of strategic management occurred with the emergence of the resource-based view and its dynamic extension – the dynamic capability approach. This stream of research is influenced by the work of Edith Penrose, who viewed the firm as a collection of productive resources. The resource-based view further argues that these resources are heterogeneously distributed among firms. The differences in resources combined with the imperfect mobility of the resources can explain the differences in performance among firms in the same industry. The dynamic capability approach extends this logic and argues that a firm needs dynamic capabilities to modify and extend its resource base to achieve and sustain a competitive advantage or a series of competitive advantages over time. Finally, in 1984 Don Hambrick and Phylis Mason developed the strategic leadership or upper echelons theory. They developed a theoretical framework that proposed senior executives base their strategic choices on their cognitive structures and values. Hence, strategic leadership theory tries to explain differences in firms’ performance by, for example, differences in past performances of their executives, top management team size, composition and tenure. 2.6 A consensus definition of the field As seen in this short historical overview, strategic management has been advanced by researchers from different disciplines, especially economics, organisation science or sociology. Such an interdisciplinary field often lacks a clear understanding of or consensus on the subject. However, without this consensus, a field is limited in its growth. As this is at odds with the great success of the field of strategic management over the last 30 years, Nag et al. conducted a study among strategy scholars from different disciplines asking them about their personal views of the field of strategic management. In their large study among strategy researchers, they found the following implicit definition of the field: The field of strategic management deals with (a) the major intended and emergent initiatives; (b) taken by general managers on behalf of owners; (c) involving utilisation of resources; (d) to enhance the performance; (e) of firms; (f) in their external environments. They therefore concluded that the success of the field emerges from an underlying consensus that enables it to attract multiple perspectives. 11 MN3119 Strategy 2.7 Key concepts • Strategic management • Business policy • Structure-conduct-performance paradigm • Transaction cost economics • Agency theory • Resource-based view • Dynamic capabilities. 2.8 A reminder of your learning outcomes Having completed this chapter, and the Essential reading and Activities, you should be able to: • explain how the field of strategic management evolved over time • discuss the elements of the shared meaning of the strategic management field. 12 Chapter 3: Analysis of market structure Chapter 3: Analysis of market structure Learning outcomes By the end of this chapter, and having completed the Essential reading and Activities, you should be able to: • discuss the most common techniques used to define a market • describe a firm’s market power within a defined market. Essential reading Besanko, D., D. Dranove, M. Shanley and S. Shaefer. Economics of Strategy (New Jersey: Wiley, 2009) pp.205–11. or Lexecon Ltd An introduction to quantitative techniques in competition analysis. Lexecon Ltd. publication, mimeo. Available at: www.crai.com/ecp/assets/ quantitative_techniques.pdf. Saloner, Shepard and Podolny Strategic Management. (New Jersey: Wiley, 2005) Chapter 6. Further reading Emmons, W. and R. Prager ‘The effects of market structure and ownership on prices and service offerings in the US cable television industry’, Rand Journal of Economics 28(4) 1997, pp.732–50. Geroski, P. ‘Thinking creatively about markets’, International Journal of Industrial Organisation 16(6) 1998, pp­.677–95. 3.1 Introduction In this chapter we will first present techniques which are used when defining markets, for instance, for policy or firm strategy analysis. In the second part of this chapter we introduce some methods of analysing markets with many firms. The process of market definition and analysis will be an input for the later chapters in the second part where we will learn how to analyse tightly structured problems, for example, by solving games having identified the players, the strategies, the pay-offs and the rules. 3.2 Techniques of market definition1 Why should we want to define the market for a particular product or firm? Geroski (1998) states that there are three ways of ‘thinking creatively about markets’: trading markets, antitrust markets and strategic markets. Trading markets are defined as geographical areas and a set of products for which the law of one price holds to a certain degree. That is, taking into account transport costs and slight differences in the product offerings, we would expect a similar price to be charged for similar products. Market definition from an antitrust perspective looks at the likelihood that the market can be monopolised by a single firm, or group of firms. That is, if there was some change in the degree of the market’s competitiveness (for example, through mergers or collusive agreements), would it be possible to initiate a ‘small and significant increase in prices’, This section is based mainly on Lexecon Ltd An introduction to quantatative techniques in competition analysis. 1 13 MN3119 Strategy or is market power restricted by other, closely related markets? Finally, strategic market definition concerns itself with market boundaries which are defined by firms’ product offerings. The argument here is that companies not only adapt to but also create or segment markets in order to maximise their profits. We will introduce a number of techniques of market definition: estimating the cross-price elasticity of demand, price correlation analysis, switching or diversion ratio, shock analysis and bidding studies. Example: Sony’s PlayStation 3 (PS3), a video game console The PS3 was introduced in the year 2006 with the express intent of providing a successor to the Playstation 2 and to challenge Microsoft’ s early mover position in the market for 256-bit game consoles. The simple definition of the market would suggest that the PS3’s market is defined by ‘game consoles’. Hence, its main competitors are the Nintendo Wii, the Microsoft X-Box 360, and Sony’s own Playstation 2 to some extent. Is this the whole story? To start with, PCs nowadays have relatively advanced gaming features as well and there is a large library of PC games available, which would suggest that PCs are also a significant competitor also. Going even further, if young people no longer find playing game consoles attractive, they could switch to other ways of entertaining themselves like watching TV, reading books, playing board or ball games, etc. Another way of thinking about the market for the PS3 is by looking at the buyers, who are more often than not parents around Christmas time. What would they be spending their money on if not on the PS3? This could be other consumer electronics as gifts or clothing, etc. 3.2.1 Cross-price elasticity of demand You will recall the (own-price) elasticity of demand (e) from your introductory microeconomics course: it is defined as the ‘relative change in quantity (Q) demanded due to a price (P) change’. We can write the own-price elasticity as:2 − ∂Qi Qi ∂Pi Pi or − ∂Qi Pi ∂Pi Qi The cross-price elasticity then measures the ‘relative change in quantity demanded of one good, due to a one per cent price change of another good’. We can write the formula as: ∂Qi Pj ∂Pj Qi That is, if the price for another good goes up by one per cent, how will demand for my own product change (in percentage terms)? If a product is a close substitute, we would expect cross-price elasticity to be a large positive number: a price increase of five per cent for a rival product will redirect a lot of customers towards my own product, meaning that demand goes up by more than five per cent. On the other hand, if a price decrease for a potential substitute results in only small quantity losses, cross-price elasticity is low and we can say that the products are distant substitutes. This simple technique cannot be used to define or test a market. However, it is a very powerful tool to assess the relationship of two products if the data is available. 14 2 We leave out the negative sign commonly used in own-price demand elasticity. This is simply because we expect cross-price elasticity to be positive for substitute products. This is however just a convention and nothing should be read into it. Chapter 3: Analysis of market structure Activity 3.1 Give your estimates of the cross-price elasticities of the following product pairs and explain why. a. Two gas stations on opposite sides of the road b. Coffee and tea c. Hotels in Bahrain and New Zealand Guidance on this activity can be found in the VLE. 3.2.2 Price correlation analysis Quite often it is difficult to gather enough data to calculate the cross-price elasticity of demand – in particular, obtaining a time series of quantity and price data containing some small price changes and very little changes in the general market parameters is typically difficult. An (imperfect, but still acceptable) alternative may be tracking movements of prices over an extended period of time. As we will see in Chapter 5, the B and C competition model shows prices as strategic variables are strategic complements, which means that, on the one hand, if one firm increases its price, so will the other. In contrast, if quantities are the strategic variable (and the strategies therefore are strategic substitutes), we expect market prices emerging from the quantities set by the firms to move in unison for related products. In the extreme case of perfect substitutes, the market price for both will be the same, so an increase in price for one product implies a price increase for the rival product. A word of caution on the interpretation of price correlations: it is important to rule out other explanations for the co-movement in prices. For example, if the prices of ice cream and sunscreen are highly correlated, this does not imply that the two are close substitutes – if anything, they are complements, but demand for both of them is affected by the same (seasonal) components, temperature and sun. Similarly, tyres and washing-up liquid are rarely mistaken for substitutes, but changes in their prices are likely to occur at somewhat similar times – both products use oil as a significant input3 and are therefore likely to be affected by oil price changes in a similar way. The point is that price correlations have to be interpreted with care and that potential sources of ‘spurious correlation’ (i.e. correlation that is not down to the reason stipulated) have to be taken into account. It is also important to get a sense of the reasons for the price changes, even if they were not ‘spurious’ in the sense outlined above – were there any product or process innovations (we will cover this later in the guide), was there a significant shift in consumer preferences or did firms simply change their strategies? A more comprehensive list of products made from oil is given on www.anwr.org/features/ oiluses.htm 3 3.2.3 Switching/diversion ratio analysis If a time series of prices is not available or if for some reason would not be meaningful (for example, if one product is priced at zero, e.g. a software programme available as freeware on the internet), it may be useful to ask consumers directly for the products or services they perceive as the closest substitutes to the products they are currently using. Frequently, this will take the form of a survey of consumers of a particular product or service who are asked a question to the tune of: ‘If the product you have just purchased had not been available today, what other option would you have chosen?’ Clearly, the more ‘votes’ a particular alternative obtains, the closer a substitute it is likely to be. 15 MN3119 Strategy 3.2.4 Shock analysis Another reliable method of determining the closeness of two products or services is their reaction to a ‘shock’. Technically, this is a natural experiment observing a sudden and unexpected change in one market and analysing the reaction in the (possibly) related market. Shocks can take many forms: entry of a new product, technological change, price concessions, a change in input prices, natural crises, etc. For example, when Sony released the Playstation 3 in 2006, board game manufacturers made only limited changes to their strategies (and probably experienced only a limited impact on their sales), whereas Nintendo and Microsoft were hit relatively hard, suggesting that the game consoles market consists of closer substitutes than the broadly defined ‘leisure’ industry. 3.2.5 Bidding studies Finally, there may be cases where prices are not transparent or not publicised, or where the number of transactions is relatively low so that no meaningful correlations can be gathered from the data. Sometimes therefore, the best that can be done is to determine ‘who bids for the same business’ as a proxy of who competes in the same market. For example, when the ‘big four’ accounting firms were still the ‘big six’, the effect of merging PriceWaterhouse and Coopers & Lybrand was assessed using a bidding study. On the one hand, it was found that in addition to PriceWaterhouse and Coopers & Lybrand, the other four accountancy firms were bidding for very similar projects or accounts, which meant that competition was likely to be intense even after the two merged. On the other hand, if the two merging partners had been a duopoly in a submarket, say, large manufacturing accounts in the north-east of England, the merger would have led to a monopoly in the north-east manufacturing sector. So, while bidding studies are a relatively crude way of determining one’s competitors, they are still a useful exercise. 3.3 Market analysis with many firms Suppose now that we have defined the market using one (or multiple) of the techniques introduced above. What next? We need to find some proxies for determining whether the market is competitive or not, in-order to judge, for instance, how attractive the market is likely to be in the near future, how likely it is that antitrust action will be taken, and if entry or exit by rivals can be expected.4 Figure 3.1 gives the four most commonly used measures of competitiveness and concentration in an industry. Their quality and accuracy increase from number one to four: The simplest way to measure the competitiveness of a market is by counting the number of firms in an industry. In a market with many firms, it is less likely that a single firm will have a significant amount of market power. Further, more firms suggest rather low entry barriers (the more firms there are, the lower the average size or market share per firm in the industry is lower the more firms there are), which is another indicator for a competitive market. If there are some firms, however, that do have significantly higher market power than others in the industry, a simple count would not do the trick. 16 4 We will discuss entry in more detail in Chapter 14. For now it is sufficient to know that a less competitive market is likely to be more profitable for potential entrants, which in turn implies that incumbents will try and build barriers to entry to maintain their profitable position. Chapter 3: Analysis of market structure 1. #firms 2. C4/5/8 C≡ 1 n 4 C4 ≡ ∑ si i =1 3. Herfindahl index n H ≡ ∑ si2 i =1 n 4. Lerner index L ≡ ∑ si i =1 p-MC i p Figure 3.1: Measures of competitiveness and concentration. A more useful method, particularly if there are several larger firms, is to calculate the Cn-ratio (mostly C4, C5 or C8) – the sum of the market shares of the n largest firms. This gives some information about how strong the biggest firms are likely to be. Again, however, this measure is not fully satisfactory: Imagine a market with 4 firms – the C4-ratio will be 100 per cent regardless of the distribution of market shares between the four firms. Similarly, if the n+1th largest firm is almost as big as the nth firm, the Cn-ratio will not pick this up. So even though we can do a little better than simply counting the firms, not all information is utilised in the Cn-ratio. The Herfindahl-Hirschman index (HHI) takes the market shares of all the firms in an industry into account and sums their squares. This solves a lot of the problems of the previous two concentration indices: first, information of all firms is taken into account,5 and second, larger firms feature more prominently in the index. The HHI is a standard tool for antitrust economists and the US Department of Justice guidelines state that ‘…markets in which the HHI is between 1,000 and 1,800 points are considered to be moderately concentrated, and those in which the HHI is in excess of 1,800 points are considered to be concentrated. Transactions that increase the HHI by more than 100 points in concentrated markets presumptively raise antitrust concerns under the Horizontal Merger Guidelines issued by the US Department of Justice and the Federal Trade Commission.’6 The one remaining problem with the HHI is that while it says a lot about the size distribution of firms within an industry, it does not say anything about the way and intensity with which these firms compete, or, in economists’ parlance, their conduct. The Lerner index, then, takes the HHI one step further and looks at a firm’s profit margins (i.e. price – marginal cost) and weighs them by the firm’s market share. In other words, if the largest firm charges a high price relative to its marginal cost while smaller ones price relatively aggressively, the Lerner index will be higher than if a small firm charged high mark-ups (e.g. because it operates in a niche market). Note, however, that it is still possible for margins to be high and profits to be low due to fixed costs. The main problem with this measure, however, is that it is almost impossible to gather the necessary information on prices and particularly costs for each firm. In practice, this is often impossible with a large number of very small firms. Antitrust practitioners mostly ignore the market shares of all firms with a market share of <1 per cent. This seems acceptable since they would have a minute effect on the HHI anyway. On the other hand, if the fringe of small firms can be expected to act jointly (or at least to react in the same way to, say, a price increase of a larger firm), there may be a case for squaring the joint market share of all the fringe firms. This will depend on the particular case in question. 5 See www.usdoj.gov/ atr/public/ testimony/ hhi.htm 6 17 MN3119 Strategy 3.4 Key concepts • Cross-price elasticity of demand • Price correlation analysis • Switching/diversion ratio analysis • Shock analysis • Bidding studies • Cn-ratio • Herfindahl-Hirshman index • Lerner index. 3.5 A reminder of your learning outcomes Having completed this chapter, and the Essential reading and Activities, you should be able to: • discuss the most common techniques used to define a market • describe firm’ market power within a defined market. 3.6 Sample examination questions 1. You are a product manager for a computer game and have been asked to analyse whether a new game is a competitor and to suggest techniques which could help inform your decision. The game you are in charge of is called ‘Industry Giant’ and has the following product description: ‘Begin in the year 1900 with little money but large ambitions and through skilful decision-making you can build up an enormous business empire. Make critical decisions on which of more than 200 products you should manufacture, where to gather the best raw materials, where to sell them and how to effectively transport them there. Recommended Retail Price (RRP): £29.99’ Industry Giant has a multiplayer option, in other words, you can play it against others on the same PC, but it has no internet capabilities. Your competitors are a combination of computer-controlled teams and (if you play with friends) ‘real’ players. Internet Industry Manager (IIM) is a relatively new computer game where players get to ‘manage’ a firm in an interactive environment by choosing prices, quantities and advertising efforts. It is played over the internet and all players are ‘real’ players, that is, every firm is controlled by somebody on the internet. It is free to download and to play. Is IIM a competitor? Why or why not? What techniques would you use specifically to analyse the degree of competition between the products? 2. You are working for a Japanese firm selling hot coffee in vending machines. You have been asked to identify the market and the potential competitors and substitutes for your product in Europe. a. How would you design and conduct a study to do this (outline your choice of techniques and the reason why you chose this particular set of techniques)? b. What is your first guess of your product’s relevant market? Guidance on answering these Sample examination questions can be found in the VLE. 18 Chapter 3: Analysis of market structure Extended activity: the commercial banking industry in the United States Read the following and answer the questions at the end. The US commercial banking industry consists of independent banks and bank holding companies that provide firms and homes with depository and lending products, as well as a range of other related financial services. Simply put, the difference between the interest paid on deposits and the interest earned on loans determines the profitability of commercial banks. This sector provides a good example of how market structure affects performance by influencing conduct – how the players compete with each other. Most banks are involved in retail banking, serving households and small firms, as opposed to corporate banking, which serves large businesses and offers more sophisticated financial services. The retail banking sector is characterised by having many, relatively small and geographically local markets. People tend to choose banks that are physically close to where they work or live, and, once they become customers, they tend to view their bank as a primary provider of a range of personal finance services. Gaining customer trust and forming strong customer relationships are critical to banks as access to and knowledge about customers enhances the prospects of cross-selling other products and services. Banks operating within markets with a higher concentration – where the market is shared between fewer players – exercise a greater market power, for example in setting fees and prices. Conversely, in local markets with lower concentration – where the market is shared by many competitive players – banks tend to have a lesser market power. Historically, the banking industry has been shaped by regulations that have restricted the geographical scope of operations. Banks, for example, needed to maintain a head office in their local market where deposits were collected and loans originated. Moreover, they were often not allowed to form branches in other regions of their state, and were completely restricted from establishing branches in other states. In the 1990s many of these regulations were relaxed, prompting a significant industry consolidation on a national scale. Forming these larger banks was believed to yield many benefits including the ability to reap greater returns on investments in technology and advertising, to consolidate back-office functions, and to specialise employee functions in conjunction with the diversification of products and services. This merger activity within and across state boundaries had a great impact on the concentration levels of banks on the national scale, where we have seen much fewer – but significantly larger – players. In local markets, however, the concentration levels did not change significantly due to antitrust regulations that continued to restrict mergers between banks in direct local competition. The changes in market structure on the national level, however, do affect the competitive landscape of local markets in that local branch players are often, through their larger bank parents, in competition in several distinct local markets at the same time. Industry consolidation has created a trend of ever-larger banks controlling ever-larger market shares. Evidence shows that small banks are generally less profitable than larger banks, but that there is little difference in profitability within the large bank category. This suggests a threshold on the spectrum of bank size beyond which further gains in efficiency and ability to charge higher prices cannot be sustained. 19 MN3119 Strategy Source Pilloff, S.J. ‘Commercial banking’ in Adams W. and J. Brock (eds) The structure of American industry. (New Jersey: Prentice Hall, 2001) [ISBN 9780130189166] pp.224–54. Questions 1. How would different market concentration levels affect bank prices and efficiency through the respective levers of market power and competition? Map and describe the relationships between these factors. If you were a bank owner, would you prefer to operate in a market with high or low concentration? Why? 2. Analyse the factors influencing how banks compete in today’s local markets. Consider market concentration levels, bank size, the types of products and services that can be offered, the ‘stickiness’ of the customer relationship, entry barriers. 3. What do you think are the potential implications of national banks competing through branches in several distinct local markets where the conditions and relative competitive positions may differ. How can they exploit their national muscle for local gain, and what might the limitations to this be? 20 Chapter 4: Introduction to game theory and strategy Chapter 4: Introduction to game theory and strategy Learning outcomes By the end of this chapter, and having completed the Essential reading and Activities, you should be able to: • describe simple games, for instance the prisoner’s dilemma, using the normal form and extensive form • define the concept of Nash equilibrium and find equilibria for a game. Essential reading Cabral, L.M.B. Introduction to Industrial Organization. (Cambridge, MA: MIT Press, 2000) Chapter 4. Further reading Camerer, C. ‘Redirecting research in business policy and strategy’, Strategic Management Journal 6(1) 1985, pp.1–15. Dixit, A. and S. Skeath Games of strategy. (London: Norton & Company, 2004) second edition Part II. Saloner, G. ‘Modeling, game theory, and strategic management’, Strategic Management Journal (12) 1991, pp.119–36. Saloner, G., A. Shepard and J. Podolny Strategic management. (New Jersey: Wiley, 2005) Appendix. 4.1 Introduction There are about as many definitions of strategy as there are textbooks on the topic. The definitions often have very little in common and are frequently coloured by the preferences of the author. Instead of advancing another definition with a claim for universal applicability, let us identify a number of features the many definitions have in common. Specifically, strategies are often: • long-term • about securing competitive advantage • coupled with actions, not just a plan. First of all, a strategy is supposed to have a long-lasting effect on a firm – in other words, we are not talking about small, day-to-day transactions (even though these may be in accordance with an overall strategy). Second, a strategy is often aimed at securing an advantageous position relative to other firms in the market. That is, there is an element of competition in many of the definitions of strategy. Finally, strategies are often a set of actions rather than a set of lofty ideas and visions. What would count as a strategy? Surely, the most basic strategy must be whether you want to enter a (geographical or product) market or not. Once you have entered, setting capacities or production volumes will determine the long-term success of your firm. Once this is settled, you have to sell your product. How to sell? Setting prices, choosing (to the extent that you can do this) qualities and advertising levels would 21 MN3119 Strategy be the most obvious levers a firm can pull in order to sell its product. There are other decisions a firm has to make, however: should the firm integrate vertically (i.e. with suppliers or buyers) or horizontally (with competitors), should the firm spend resources on research and development, and if so, what kind of research should be done? Common to these is that the profitability of these actions depends on what your competitors do: lowering your price will only be successful if your competitor does not lower his by the same amount. Introducing a high-quality version of your product will only draw consumers from your competitors if they do not counter this by launching their own high-end version as well. Entering a market on your own is much more profitable than with a competitor, and so on. For formulating a successful strategy, it is therefore important to at least try and anticipate what (actual or potential) competitors are going to do. 4.2 Static games 4.2.1 Anticipating rivals’ moves In strategic analysis, it seems important to be able to figure out what one’s rival is going to do, that is, to anticipate a rival’s moves. How can we do this? Strategists (both professional ones (i.e. managers and consultants) and ‘strategists in the making’ (i.e. students)) often assign probabilities to the different actions a rival might take. But can we do better than this? Game theory tells us we can (most of the time)! Let us use an example to illustrate this. Prisoner’s dilemma – Advertising wars Consider the following situation. P&G and Colgate Palmolive sell competing brands of toothpaste – Crest and Colgate – in a market. The brands share the market equally, that is, both firms have a 50 per cent market share. The overall market for toothpaste is fixed – let’s assume total sales for toothpaste will be €10m per year. Both firms now have the option of launching an advertising campaign for one year at a cost of €2.5m. While advertising does not increase total sales for toothpaste, advertising if the other firm does not advertise would increase market share to 80 per cent. What should both firms do? In fact, can we use the information above to make a prediction of what each of the players is going to do? The first step to take is identifying the players (which is typically a simple but nonetheless important step). In this case, P&G and Colgate Palmolive are the players. The second step is to identify their strategies, that is, what are the choices they have? Here, P&G and Colgate Palmolive decide whether to run an advertising campaign or not. Third, we have to specify the rules of the game. We will go into this in more detail later on, but here the rules are that both players have to decide simultaneously to run or not to run an advertising campaign. Finally, we have to specify the pay-offs for each of the possible outcomes of the game. In this case, both firms not running an ad campaign results in them sharing the market and making sales of €5m. If one of them runs an advertising campaign and the other does not, the first makes sales of €8m (80 per cent of €10m), but has to pay advertising costs of €2.5m, leaving net sales of €5.5m. The other (non-advertising) firm makes sales of €2m. If both firms advertise, their sales will be €5m again (as the market for toothpaste is fixed), but they again incur an advertising cost of €2.5m, resulting in net sales of €2.5m. 22 Chapter 4: Introduction to game theory and strategy We can now represent the game in matrix, or normal form. First, however, a word on convention: The first pay-off (or the leftmost) will be the pay-off of the row player – that is, the player choosing the row (top or bottom), Colgate in this case. The second pay-off (or the pay-off further to the right) will be the column player’s pay-off (i.e. P&G). P&G No Ad €5m No Ad €5m Colgate Ad €5.5m €2m €2m Ad €5.5m €2.5m €2.5m Figure 4.1: Advertising wars. The situation P&G and Colgate are facing is what game theorists call a prisoner’s dilemma: overall profits would be higher if both did not advertise, but both have an individual incentive to go ahead and advertise anyway – regardless of what the other player does (advertise or not advertise). This makes advertising a dominant strategy – a strategy that does better than all others for any strategy chosen by the other player(s). This gives us the first way of predicting our rival’s behaviour: if a strategy always maximises my rival’s pay-offs, he will play it. Eliminating dominated strategies – pizza wars It would be nice if we could always make a clear prediction about our rival’s behaviour. We can often simplify games by finding dominant strategies as demonstrated above. However, consider the following game. There are two restaurants in a small town, Dave’s Deep Dish and Paul’s Pizza Pies. They are in competition with each other for customers and can choose their prices: high (H), medium (M) or low (L). The city has 1,000 customers, of which 300 only ever buy at Dave’s, and 300 only buy at Paul’s. The other 400 are price-sensitive and always buy the cheaper pizza and choose at random if they charge the same price. Both places make a margin of £12 per pizza if they charge high prices, £10 per pizza if they charge medium prices, and £5 for low prices. Both Dave and Paul cannot observe what the other player has chosen before they choose themselves. Can we draw this in a pay-off matrix? We know players, strategies and rules. What about calculating pay-offs? We can calculate profits by multiplying the number of customers with the margin per customer. For example, if Dave charges a medium price and Paul a high price, Dave will sell to his 300 ‘loyal’ customers and the 400 ‘price sensitive’ customers at a margin of £10 each, giving him pay-offs of £7,000. Paul only sells to his 300 loyal customers, but at a margin of £12 per pizza, giving him profits of £3,600. 23 MN3119 Strategy Paul High Medium Low High Dave Medium Low 60/60 36/70 36/35 70/36 50/50 30/35 35/36 35/30 25/25 Figure 4.2: Pizza wars. Can we solve this game by finding dominant strategies? For none of the players can we find one strategy that does better than the other two for all strategies chosen by the rival. For example, M outperforms H if the other price is H or M, but not if it if L. Dominant strategies will not get us very far then. We can, however, find a strategy that never does better than another one – a dominated strategy: charging L is worse than H or M for all strategies chosen by the other player. So if Dave and Paul are (as we assume) trying to maximise their profits, they will never charge lower prices. We combine our outcomes on dominant and dominated strategies for the following set of predictions. Result a. A dominant strategy should always be played. b. A dominated strategy will never be played. Let’s now go one step further. Having simplified the game, we can in fact find a dominant strategy again. Playing M always does better than H, knowing that L will never be played by either of the players. This process is called the iterated elimination of dominated strategies. This makes the game a good deal simpler, and you can now solve the simplified game with just M and H for Dave and Paul. What is the solution? 4.2.2 Nash equilibrium Hopefully you found that the solution to the simplified Pizza game is (M,M) – that is, both players will charge a medium price. Looking for dominant strategies in the simplified game gave you this outcome. This combination of prices is a Nash equilibrium (NE). How did you try to ‘solve’ the game? Assuming that both players are interested in maximising their pay-offs, you tried to predict what they would do given the other player’s strategy. As it turned out, in the simplified game, playing M was the best solution, regardless of the strategy of the other player – a dominant strategy. This means that both players playing M is an equilibrium – none of the players would want to change their behaviour given the other’s strategy. Therefore, a Nash equilibrium can be formally defined as follows. Nash equilibrium – definition A Nash equilibrium is a combination of strategies such that no individual player can deviate unilaterally from his/her current (equilibrium) strategy to improve his/her pay-offs. This means that a game has a solution at a Nash equilibrium in the sense that no player would change given the other player’s strategy. What does this imply about the relationship between Nash equilibrium, dominant and dominated strategies? Here are a few questions to consider. 24 Chapter 4: Introduction to game theory and strategy Activity 4.1 Answer the following questions: a. Is a Nash equilibrium the same as a dominant strategy? b. Can a Nash equilibrium contain dominated strategies? c. Will every Nash equilibrium contain dominant strategies? Guidance on this activity can be found in the VLE. Hopefully, your answer to all these questions was ‘No’. Why? As to the first question, a Nash equilibrium refers to a combination of strategies, which by definition means it’s more than just a single strategy by one player. (Another objection is that not every Nash equilibrium must consist of a combination of dominant strategies – as we discuss in c). The second ‘No’ comes directly from the first prediction we made: if a strategy is never played, it cannot be a resting point – there is always something better for the player to do. The final ‘No’ becomes clear when we study the Pizza game. Looking at the full game, we could see that none of the strategies is dominant, but we still found a Nash equilibrium in (M,M). Here are another two questions. Activity 4.2 Answer the following questions: a. Will every game have a Nash equilibrium (in pure strategies)? b. Can a game have more than one Nash equilibrium? Guidance on this activity can be found in the VLE. The answer to the first question is again ‘No’ (Hint: think of a game of ‘matching pennies’, where one player wins if two pennies are both heads or both tails, and the other wins if one is heads and the other is tails.) Let us tackle the second question by using an example: Science and Humanities faculties have to decide on the renovation of an unused lecture hall. Both want something to be done with it, but have their own preferences: Science prefers a laboratory, whereas Humanities prefers a theatre. At the main meeting of all the faculties, both have to endorse one of the projects. At the preliminary meetings within the individual faculties, both have to decide which project to endorse. The meetings take place simultaneously – or, if you are more comfortable with this interpretation, the meetings take place without the faculties knowing what the other faculty has decided. First, let’s represent the game in matrix (or normal) form: Humanities Lab Theatre Lab Science Theatre Figure 4.3: Coordination game. 25 MN3119 Strategy (Try to put in sensible pay-offs in the four quadrants – remember that what’s most important to both players is spending the evening together, even though each of the two players has a preference for one of the activities.) What will be the Nash equilibrium of the game? Well, predicting the other player’s move is tough: putting ourselves in Science’s shoes, if Science thinks that Humanities will endorse the lab, Science will want to vote for the lab as well. But when would Humanities vote for the lab? If it thinks that Science will vote for the lab as well – which will be the case if Science thinks that Humanities will…the story could go on and on, and we could run the same procedure for voting for the theatre! So will this mean that the game has no Nash equilibrium? In fact, there are two: (L,L) and (T,T) – both want to coordinate on one of the projects and they have no incentive to deviate unilaterally (i.e. taking the other player’s strategy as given) if they have coordinated. Note that this does not mean that the faculties are indifferent between the two solutions – Science would rather see a lab built than a theatre, but not at the expense of risking any project being realised. We will deal with ways of solving the conundrum of which of the two equilibria to choose shortly, but for now we know that some games can have multiple Nash equilibria. Activity 4.3 Represent the following situation as a strategic game and solve it, that is, look for the Nash Equilibrium. Two players, Arthur and Bob, drive towards each other in their cars. Both can swerve (i.e. steer to the left or right) or go straight. Whoever swerves first loses and is considered ‘chicken’ (i.e. not very courageous) and the rival wins. If both swerve, they are both chickens (but they do not face the abuse by the winner of the game). If they both go straight, the cars collide and Arthur and Bob are seriously injured.1 Guidance on this activity can be found in the VLE. Some games, as we have seen, have multiple Nash equilibria, with no obvious way of selecting among them. Of course, one might think that Scientists are a stubborn bunch who would only ever vote for a lab anyway, but then who is to say that the Humanities faculty is not just as stubborn? And if that is the case, would the Science faculty not want to compromise instead of seeing the unused lecture theatre go unused for another year? We will now go through a few mechanisms or ways in which games with multiple Nash equilibria can be approached. Note, however, that most of these will imply changing the rules of the game in some way – in other words, you have to make assumptions in addition to the initial specifications of the game. Hierarchy. If there is a ‘junior’ and a ‘senior’ player in a strategic game, the game is played as if the senior player’s preferences are more important. For example, if there is a merger or a takeover, firms will typically try and agree on a common corporate culture (i.e. a coordination game). Although it is possible in principle that either firm’s corporate culture will prevail, it is most common that the larger or more powerful partner will dictate the eventual culture. Commitment. If one of the players commits to playing a certain strategy, it is in the other’s interest to follow, that is, play the game as if the committed player had already moved. For example, in a ‘chicken game’, such as entry into a natural monopoly market, if one firm commits to entering this market (for example, by building production facilities specific 26 1 This is a variant of the 'chicken game' played in James Dean's Rebel without a cause. Chapter 4: Introduction to game theory and strategy to this market or hiring experts for a particular technology on long-term contracts), other firms might be deterred by this and refrain from entering themselves. History. If there has been a ‘traditional way’ of playing a particular game, new versions of the game will automatically ‘converge’ on the historical equilibrium. For example, there is no real method of choosing whether to drive on the right side or the left side of the road – apart from selecting the option others in the country choose.2 Also, if a coordination game between players has traditionally been solved by taking turns of one party’s preferred option and then the other party’s, future versions of the game would take this into account. Mixed strategies. If none of the above work, the best shot players might have of ending up with an acceptable outcome is to randomise their behaviour. We will not go into this in much detail, but the intuition is to take into account the likely actions of the other player and one’s own payoffs and choose accordingly. For the moment, it is sufficient to recognise that sometimes playing ‘randomly’ is the best way of maximising one’s expected pay-offs from a game with multiple equilibria. In fact, mixing behaviour such that each player is indifferent between the possible options is another equilibrium concept – a mixed strategy equilibrium. This is in contrast to the Nash equilibria we have been looking for so far – socalled pure strategy equilibria, which involve non-random behaviour, but deterministic choice of one strategy. 2 Of course, there is also a legal issue here, but even without any legal recourse, no individual driver would have an incentive to choose a different side than all others in the same region. 4.3 Dynamic games In the remainder of this chapter we will briefly discuss dynamic games, and in particular the difference between static and dynamic games. Dynamic games are, put simply, games with a time aspect in them. For example, if one firm acts before the other, this has quite important implications for playing the game: the second firm can play the game knowing what the first firm has done, whereas the first firm has to make its decision without the requisite knowledge about the follower. Some games simply don’t make much sense to play sequentially – paper/scissor/ stones, for example, would not be very exciting if one player knew what the other player has chosen.3 Some games, on the other hand, could be played either simultaneously or sequentially. Setting prices, for example, will be done without knowledge of rivals’ prices some of the time (making it a simultaneous game), but in other situations sequential moves might be more relevant. Representing a sequential game is usually done by drawing a game tree, where the first decision starts the game, and every decision point represents a node from which the decisions of subsequent players branch out accordingly. We illustrate this with an example. Assume that two firms selling mineral water have to decide on their advertising budget. For simplicity, there are only two levels of advertising, High and Low. Harrogate Spa chooses its advertising level first, and Vittel chooses after that. If both firms choose H, profits are zero (because all the money is spent on advertising), if both choose L, their profits are £1m each, and if one chooses H and the other L, the firm running an intensive advertising campaign makes £1,250k, while the other one makes profits of £500k. A game tree (or extensive form) of this situation would then look like Figure 4.4. For those unfamiliar with paper/scissor/ stone, have a look at the website www.netlaputa. ne.jp/~tokyo3/e/ janken_e.html for an explanation and its equivalent in many different cultures. 3 27 MN3119 Strategy Game Tree H L Harrogate Spa: H or L? Vittel: H or L? H 0/0 L H 1,250k/500k 500k /1,250k L 1m/1m Figure 4.4: Game tree. How should one analyse a sequential game? Analysing sequential games has a very similar objective to analysing simultaneous ones: predict sensible behaviour and an eventual outcome of the game. The way to do this in a simultaneous game is by eliminating dominated strategies and/or playing dominant strategies. (While this may enable us to simplify the game, it may still not lead us to a Nash equilibrium. In this case we would have to look for Nash equilibria after having simplified the game as much as we could.) One way of simplifying a sequential game is by backward induction. Backward induction works by eliminating strategies at the final node of the game (i.e. the point when the last player makes a decision, based on the decisions previously taken), and working one’s way forward, that is, closer to the start of the game. The strategies we can eliminate are moves that would not maximise an individual’s profit at that point. A rational player should never select these moves, which means that a player anticipating rivals’ moves should not expect these moves to be chosen. Looking at the game referred to above we can see that Vittel would not choose H if Harrogate Spa plays H, and they would not choose L if Harrogate Spa chose L. This then enables Harrogate Spa to anticipate that playing H gives profits of £1,250k, while playing L yields profits of £500k – Harrogate Spa should then choose high advertising expenses, which Vittel will react to by choosing low expenses. Activity 4.4 Represent the previous game as a normal-form game, if Harrogate Spa and Vittel select advertising expenses at the same time. What is/are the Nash equilibrium/a? Guidance on this activity can be found in the VLE. Commitment We already mentioned commitment in the context of selecting among different possible equilibria in a static game. Commitment, however, can also be used by an agent to choose the preferred course of action that he would not otherwise choose. Again, we use an example to illustrate this point. 28 Suppose a monopolist (M) in a market faces a potential entrant (E). The entrant can choose whether to enter (e) or not (ne). If E does enter, the monopolist can choose to fight (f) or to accommodate (a). If E does not enter, M experiences business as usual. Suppose M currently makes profits of PM = 50 (and E makes zero profits in this market), in the case of entry and accommodation the entrant makes PE = 10, the incumbent PM = 20, and if entry is followed up by fight (think of this as the monopolist starting a price war flooding the market), profits are PM = PE = – 10.4 Figure 4.5 represents this game in game tree form. Note that the profits should be considered long-term profits and the entry is a one-off opportunity. 4 Chapter 4: Introduction to game theory and strategy Game Tree e E: e or ne? M: f or a? f -10/-10 ne 0/50 f 10/20 Figure 4.5: Game tree. By backward induction we now find that the Nash equilibrium is for E to enter and for M to accommodate – if entry does occur, M will choose payoffs of 20 over –10, and, knowing this, will prefer entering to not entering. The monopolist will not be particularly happy with this outcome: of course, given the choice, he would rather keep the entrant out – for example, by committing to fight in the case of entry. To this end, M could issue a statement along the following lines: ‘Should entry occur in our market, we will fight aggressively to protect our market position.’ This seems sensible enough, and should go some way towards convincing the entrant not to enter. Or should it? The entrant would have to believe that M would indeed prefer to fight. This would imply, however, that in the case of entry M would choose a sub-optimal action, namely one that gives him pay-offs of –10 rather than 20. In game-theoretic terminology, fighting after entry is not sub-game perfect – a sub-game starts at one player’s decision node and covers all the decisions that follow on from this node, and an action that does not maximise pay-offs at that decision node should not be played. Since post-entry fighting is not sub-game perfect, the entrant should not believe the monopolist if he makes this statement. Let us now consider another strategy by M. Suppose that M sign and publicise a long-term contract with one of suppliers that states: ‘if we, M, ever purchase less than the current quantity, we will incur contractual penalties of 40.’5 This seems like an odd move to begin with, since all that it achieves is to lower pay-offs in some cases, but it never increases pay-offs. However, it changes things around in the particular game we are analysing. Accommodating implies sharing the market, that is, selling less and consequently buying less from one’s supplier. This means that it is now less attractive to accommodate, since M would have to incur contractual penalties, taking down profits from accommodating from +20 to –20. This changes the pay-offs and the way the game is being played – it is now sub-game perfect to fight after entry, which means that the entrant has to choose entering and incurring losses or keeping out and have unchanged profits. The entrant will choose to stay out, leaving the incumbent with profits of PM = 50. We assume here that it is not possible to renegotiate this contract. 5 What happened? By limiting his options, the monopolist was able to commit to playing the game differently, which accordingly made the entrant play the game differently as well, taking M’s expected reaction into account. If we represent this in our game tree (Figure 4.6), the monopolist changed the pay-offs in one game outcome and subsequently the sub-game perfect equilibrium. 29 MN3119 Strategy (New) Game Tree No contract Contract e e ne ne 0/50 f -10/-10 a 10/20 0/50 f a -10/-10 -10/-20 Figure 4.6: (New) Game tree. In this game, committing credibly was worth 30 – the difference between the outcome of the game with commitment and the outcome without. Committing can be done by limiting one’s options, or lowering pay-offs in some (undesired) states of the game. Activity 4.5 What are other examples of credible commitments? Explain how an organisation (or an individual) limits his/her options by lowering pay-offs in one particular state of play. Guidance on this activity can be found in the VLE. 4.4 Key concepts • Prisoner’s dilemma • Dominant/dominated strategies • Iterated elimination of dominated strategies • Nash equilibrium • Backward induction • Normal and extensive form games • Sub-game perfect equilibrium. 4.5 A reminder of your learning outcomes Having completed this chapter, and the Essential reading and Activities, you should be able to: • describe simple games, for instance the prisoner’s dilemma, using the normal form and extensive form • define the concept of Nash equilibrium and find equilibria for a game. 4.6 Sample examination questions 1. Can you find some examples from business life of coordination games? Of ‘chicken’ games? 2. Simple coordination games have two pure-strategy Nash equilibria. What are ways of selecting among these equilibria? 3. Consider the advertising game in Section 4.3. As you can see, there is a first-mover advantage for Harrogate Spa. Develop an advertising game in which there is a second-mover advantage. 4. Simultaneous games and Nash equilibria. Consider the following games. The first two are zero-sum games in that one player’s 30 Chapter 4: Introduction to game theory and strategy gain is the other’s loss, which is why we can write only player 1’s pay-offs. The other two are non-zero sum. Find all pure-strategy Nash equilibria, and demonstrate if you could identify dominant and dominated strategies. a) b) c) d) 31 MN3119 Strategy 5. Producing cars.6 Consider a normal form game between three major car producers, C, F, and G. Each producer can produce either large cars or small cars, but not both. That is, a car producer’s actions (strategies) are ai = SM or LG. We denote profits for firm i as πi(aC, aF, aG), i.e. they depend on the decisions of all three car producers. The profit function is defined as follows: γ if all firms play the same strategy (i.e. all SM or all LG) a if i plays a strategy on its own (i.e. ai = SM,aj = LG or πi = vice versa) b if i play a strategy with one other firm, but the remaining firm does not { Answer the following questions: i. Does there exist a Nash equilibrium when a > b > g > 0? Prove your answer. ii. Does there exist a Nash equilibrium when a > g > b > 0? Prove your answer. 6. Wage dispute. Consider a situation where an employer and a union are involved in an industrial dispute – a union member is claiming unfair dismissal and demands compensation of £10k. The case has gone to a tribunal which will decide in favour of one or the other with 50 per cent probability. The tribunal can only award the full £10k to either of the parties and cannot propose a compromise. Further, this verdict is binding, that is, both parties have to abide by it. Both parties now can choose a strategy (L) to increase their chances of winning – hiring a lawyer, gathering evidence for or against unfair dismissal, bribing the judge, etc. Playing L comes at a cost of £4k per player. Choosing L gives a success probability of 100 per cent only if the other player does not play L too. If both players choose L, the advantages cancel out and the chances of winning are unchanged at 50 per cent. Represent this game in normal form and find the Nash equilibrium. Guidance on answering these Sample examination questions can be found in the VLE. 32 This exercise is taken from Shy, Industrial organization. (Cambridge: MIT Press, 1995), p. 41. 6