Documentation Errata EMC® DD OS EMC Data Domain OS Documentation Errata Version 5.1 Family JANUARY 30, 2013 This document provides a comprehensive list of all reported errors in the documentation for EMC Data Domain OS (DD OS) for the version 5.1 release family. This corresponds to all DD OS release versions designated 5.1.x. This document is periodically updated whenever new errors and corrections are reported. Visit the EMC Data Domain Support portal at https://my.datadomain.com for the latest release of this document. The user documents are only updated for main releases. Changes made to user documents prior to the next major feature release are listed in this errata document u u u u u u u DD640, DD670, DD860, and DD890 Hardware Overview............................................2 DD860 Archiver Administration Guide........................................................................2 DD OS 5.1 Administration Guide................................................................................2 DD OS 5.1 Command Reference Guide.....................................................................11 DD OS 5.1 Initial Configuration Guide.......................................................................12 Global Deduplication Array Administration Guide DD OS 5.1....................................13 MIB Quick Reference Guide DD OS 5.1.....................................................................13 EMC Data Domain OS Documentation Errata Version 5.1 Family DD640, DD670, DD860, and DD890 Hardware Overview The following issues were identified in this document: System Features Add the following row to Table 1 on page 5: - Feature Memory requirements - DD640 4 GB for up to 6 TB storage 8 GB for up to 12 TB storage - DD670 16 GB for up to 24 TB storage 36 GB for up to 64 TB storage - DD860 - DD890 36 GB for up to 64 96 GB for up to TB storage 384 TB storage 72 GB for up to 192 TB storage DD860 Archiver Administration Guide The following issues were identified in this document: Chapter 4, DD Archiver Commands, archive Command The sample output of the archive data-movement start command is incorrect. The sample output should be: Waiting for data movement to start... Data movement has started. Run "archive datamovement watch" to monitor the progress. DD OS 5.1 Administration Guide The following issues were identified in this document: Chapter 3, Managing Data Domain Systems, “Configuring Network Interfaces,” “Configuring Virtual Interfaces,” “Guidelines for Configuring Virtual Interfaces” The bullet point at the bottom of page 76 is incorrect and should be removed: u All interfaces in a virtual interface must be on the same subnet and on the same LAN, and for aggregation, on a non-Intel 10 Gb card. Network switches used by a virtual interface must be on the same subnet. Chapter 3, Managing Data Domain Systems, “Managing Network Connections,” “Configuring Network Interfaces,” “Configuring Virtual Interfaces,” “Creating a Virtual Interface for Link Aggregation” The second bullet from the bottom of page 81 about the recommended number of interfaces is incorrect. It should read as follows: u A maximum of four Ethernet ports can be configured as interfaces for link aggregation. The current bullet should be removed: u The recommended number of physical interfaces used in aggregation is two. The note in step 12 on page 84 about aggregation not being supported for Intel network interface cards (NICs) is incorrect and should be removed. 2 EMC® DD OS Documentation Errata EMC Data Domain OS Documentation Errata Version 5.1 Family Aggregation is not currently available for Intel network interface cards (NICs). Chapter 3, Managing Data Domain Systems, “Using IPMI to Control Remote Data Domain Systems,” “Getting Started with IPMI,” “Limitations” The statement on page 143 about limits to support of IPMI is incomplete. The limits should be the following: The following Data Domain systems do not support IPMI: u DD200 u DD410, DD430, DD460, DD460g u DD560 and DD560g u DD140, DD610, DD630 Disregard the previous statement: The following Data Domain systems do not support IPMI: u DD2xx u DD4xx u DD560 and DD560G Chapter 3, Managing Data Domain Systems, “Using IPMI to Control Remote Data Domain Systems,” “Managing the Remote Data Domain System,” “Log In to an IPMI Remote Data Domain System” Logging in to an IPMI remote Data Domain system using SSH is not supported. The correct procedure on page 147 should read as follows: 1. In the IPMI Power Management area, click Manage Another System. The IPMI Power Management dialog window appears. 2. In the Target System area, click the radio button for how to access the remote system: l Managed System—Click the drop-down arrow to select the name of a managed system. l Another System—Enter the IPMI IP address or hostname of the system. 3. Enter the IPMI user name and password for the remote system. 4. Click Connect. The IPMI Power Management dialog window appears. Add the following note at the end of this section, on page 148: These older system models do not support IPMI: DD200, DD410/430/460/560/460g/560g, DD140, DD610, and DD630. Chapter 5, Working with the File System, “About the File System,” “How the File System Uses Compression,” “Types of Compression” The last paragraph of this section is incorrect. The corrected paragraph should read as follows: Chapter 3, Managing Data Domain Systems, “Using IPMI to Control Remote Data Domain Systems,” “Getting Started with IPMI,” “Limitations” 3 EMC Data Domain OS Documentation Errata Version 5.1 Family After you change the compression, all new writes use the new compression type. Existing data is converted to the new compression type during cleaning. It takes several rounds of cleaning to recompress all of the data that existed before the compression change. The original incorrect paragraph states: Changing the algorithm immediately affects any new data written to the system. Any data already stored on the system will be recompressed during the next cleaning run, which may take much longer to run than usual. Chapter 5, Working with the File System, “About the File System,” “How the File System Implements Data Integrity,” “Data Streams Sent to a Data Domain System” Update Table 5-1 to include data stream count information for the DD160, DD620 and DD640 appliance models. Model - 4 EMC® DD OS DD120 DD140, DD160, DD4xx, DD510, DD530 DD610 RAM/ NVRAM - 6 GB or 4 GB/ 1 GB or 0.5 GB - Backup Write Streams 16 Backup Repl Read Source Streams Streams 4 15 Repl Mixed Dest Streams 20 w<= 16; r<= 4; ReplSrc<=15; ReplDest<=20; ReplDest+w<=16; Total<=16 DD560, DD565, DD620, DD630 8 GB/ 1 GB or 0.5 GB 20 16 30 20 w<=20; r<=16; ReplSrc<=30; ReplDest<=20; ReplDest+w<=20; Total<=30 DD565, DD560 12 GB/ 0.5 GB 45 20 45 45 w<=20; r<=16; ReplSrc<=45; ReplDest<=45; ReplDest+w<=45; Total<=45 DD580, DD580g 16 GB/ 0.5 GB 45 30 60 45 w<=45; r<=30; ReplSrc<=60; ReplDest<=45; ReplDest+w<=45; Total<=60 DD640, DD660, DD670 DD690 20 or 16 GB/ 1 GB 90 30 60 90 w<=90; r<=30; ReplSrc<=60; ReplDest<=90; ReplDest+w<=90; Total<=90 DD690 24 GB/ 1 GB 90 50 90 90 w<=90; r<=50; ReplSrc<=90; ReplDest<=90; ReplDest+w<=90; Total<=90 Documentation Errata EMC Data Domain OS Documentation Errata Version 5.1 Family Model - DD670 DD860 RAM/ NVRAM - 36 GB/ 1 GB - Backup Write Streams 90 Backup Repl Read Source Streams Streams 50 90 Repl Mixed Dest Streams 90 w<=90; r<=50; ReplSrc<=90; ReplDest<=90; ReplDest+w<=90; Total<=140 DD880, DD880g 64 GB/ 2 GB 180 50 90 180 w<=180; r<=50; ReplSrc<=90; ReplDest<=180; ReplDest+w<=180; Total<=180 DD860 72 GB/ 1 GB 90 50 90 90 w<=90; r<=50; ReplSrc<=90; ReplDest<=90; ReplDest+w<=90; Total<=140 DD890 96 GB/ 2 GB 180 50 90 180 w<=180; r<=50; ReplSrc<=90; ReplDest<=180; ReplDest+w<=180; Total<=TBD DD880-GDA 64 GB/ 2 GB per controller 270 75 135 270 w<=270; r<=75; ReplSrc(OptDup only)<=135; ReplDest* <=270; ReplDest*+w<=270; Total<=270 DD890-GDA 96 GB/ 2 GB per controller 270 75 135 270 w<=270; r<=75; ReplSrc*<=135; ReplDest* <=270; ReplDest*+w<=270; Total<=270 Chapter 5, Working with the File System, “Limits on Number of Files in a Data Domain System” Replace the first paragraph in the “Limits on Number of Files in a Data Domain System” section on page 193 with the following two paragraphs: Data Domain recommends storing no more than 100 million files on a system. A larger number of files can adversely affect performance and the length of cleaning. Some processes, such as file system cleaning, may run much longer with a very large number of files. For example, the enumeration phase of cleaning takes about 5 minutes for one million files and over 8 hours for 100 million files. A system does not have a fixed limit on the number of files. Available disk space is used as needed to store data and the metadata that describes files and directories. In round numbers, each file or directory uses about 1000 bytes of metadata. A Data Domain system with 5 TB of space available could hold up to 5 billion empty files. The amount of Chapter 5, Working with the File System, “Limits on Number of Files in a Data Domain System” 5 EMC Data Domain OS Documentation Errata Version 5.1 Family space used by data in files directly reduces the amount of space available for metadata, and vice versa. The former paragraph is incorrect and should be removed: The number of files allowable on a system is determined by the amount of storage available and the number of MTrees in use (each of which can handle about 4 billion files). There is a maximum supported limit of 100 MTrees per Data Domain system, so the actual maximum number of files is less than 400 billion files, as long as the files are distributed across multiple Mtrees. Chapter 5, Working with the File System, “Performing Basic Operations,” “Destroy the File System” The first paragraph of this section on page 206 is incorrect and should read as follows: Destroying the file system deletes all data in the Data Domain file system (including virtual tapes). This operation also removes Replication configuration settings. The first paragraph incorrectly states that destroying the file system also creates a new empty file system. To create a new empty file system after destroying it, use the filesys create CLI operation. For more information refer to the DD OS 5.1 Command Reference Guide. Chapter 5, Working with the File System, “Managing Encryption of Data at Rest,” “How Encryption of Data at Rest Works” The caution on page 212 is not entirely correct. It should read as follows: Data that has been stored before the encryption feature is enabled does not automatically get encrypted. However, the data that is stored before enabling encryption can be encrypted afterwards with the filesys encryption apply-changes CLI operation. Refer to the DD OS 5.1 Command Reference Guide for more information. Chapter 7, Working with Snapshots, “About Snapshots” The note is not correct with respect to MTree replication. It should read as follows: Snapshots created on the source Data Domain system are replicated to the destination with collection and MTree replication. It is not possible to create snapshots on a Data Domain system that is a replica for collection replication. It is also not possible to create a snapshot on the destination MTree of MTree replication. Directory replication does not replicate the snapshots, and requires you to create snapshots separately on the destination system. The preceding note replaces this one: If the Data Domain system is a source for collection replication, snapshots are replicated. If the Data Domain system is a source for MTree or directory replication, snapshots are not replicated and snapshots must be created and replicated separately. The paragraph describing where snapshots are created is not entirely correct. It should read as follows: 6 EMC® DD OS Documentation Errata EMC Data Domain OS Documentation Errata Version 5.1 Family Snapshots for the MTree named backup are created in the system directory /data/col1/ backup/.snapshot. Each directory under /data/col1/backup also has a .snapshot directory with the name of each snapshot that includes the directory. Each MTree has the same type of structure, so an MTree named SantaClara would have a system directory / data/col1/SantaClara/.snapshot, and each subdirectory in /data/col1/ SantaClara would have a .snapshot directory as well. The preceding paragraph replaces this one: Snapshots for the MTree named backup are created in the system directory /data/col1/ backup/.snapshot. Each directory under /data/col1/backup also has a .snapshot directory with the name of each snapshot that includes the directory. Each MTree has the same type of structure, so an MTree named SantaClara would have a system directory / data/col1/backup/SantaClara/.snapshot, and each subdirectory in /data/col1/ backup/SantaClara would have a .snapshot directory as well. Add the following paragraph to the description of snapshots on this page: The .snapshot directory is not visible in a directory listing in Windows Explorer or the DOS CMD shell. However, you can access the directory by explicitly typing the name in the Windows Explorer address bar or the DOS CMD shell (for example, \\myhost\backup \.snapshot or Z:\.snapshot when Z: is mapped as \\myhost\backup). Chapter 8, Data Access for CIFS, “Working with Shares,” “Creating Shares on the Data Domain System” Add the following notes after step 8 of the procedure on page 259: It is not recommended to use both an asterisk (*) and individual client name or IP address for a given share. When an asterisk (*) is present, any other client entries for that share are not used. It is not required to use both client name and client IP address for the same client on a given share. Use client names when the client names are defined in the DNS table. To make share available to all clients specify an asterisk ( * ) as the client. All users in the client list can access the share, unless one or more user names are specified, in which case only the listed names can access the share. Replace step 9 of the procedure on page 260 as follows: 9. Optionally, to add a user or group to the share, use the cifs share modifyshareusers CLI operation or the cifs share create CLI operation. For more information see the DD OS 5.1 Command Reference Guide. Remove the current step: 9. Optionally, add a user or group by clicking the plus sign ( + ) in the User/Group area. The User/Group dialog box appears. a. Click the Type radio button to select User or Group. b. Enter the name of the user or group in the Name text box. Group names must be proceeded by the at (@) symbol. For example, @group1. Note: To make share available to all clients specify an asterisk ( * ) as the client. All users in the client list can access the share, unless one or more user names are specified, in which case only the listed names can access the share. Chapter 8, Data Access for CIFS, “Working with Shares,” “Creating Shares on the Data Domain System” 7 EMC Data Domain OS Documentation Errata Version 5.1 Family c. Click OK. Replace step 3c of the procedure on page 261 as follows: c. To modify User or Group names, use the cifs share modifyshareusers CLI operation. For more information see the DD OS 5.1 Command Reference Guide. Remove the current step: c. To modify a User or Group names, in the User/Group list, click the checkbox of the user or group and click edit (pencil icon) or delete ( X ). To add a user or group, click ( + ), and in the User/Group dialog box select the Type radio button for User or Group, and enter the user or group name. Group names must be proceeded by the at (@) symbol. For example, @group1. To make share available to all clients specify an asterisk ( * ) as the client. All users in the client list can access the share, unless one or more user names are specified, in which case only the listed names can access the share. Remove steps 11 and 12: 11. To allow browsing (the share can be seen, which is the default), ensure the checkbox next to Allow Browsing is checked. Deselect this box if you wish the share not to be browsable. 12. To keep the share writable, ensure the checkbox next to Writable is checked (the default). Uncheck this box if you wish the share to be read only. Chapter 8, Data Access for CIFS, “Managing Access Control” Add the following section on page 268 after Restrict Administrative Access from Windows: Restrict User Access to a CIFS Share To restrict access to a CIFS share to one or more users or groups, use DataDomain CLI operations cifs share create or cifs share modify with users option. This capability is not available through the Enterprise Manager. In addition, share access can be restricted by setting Share ACL through Windows client using Microsoft Management Console (MMC). Using MMC to setup share ACL 1. From a Windows client running Windows 2003 server or other Windows operation system, connect to the Data Domain system using a local administrator account (sysadmin or other local account) or domain administrator account (when the Data Domain system is joined to AD). 2. Right click on My Computer or equivalent icon and select Manage. This will launch the Computer Management Tool. 3. Click on Action and select Connect to another computer. Then enter the name or IP address of the Data Domain system used in Step 1. 4. Navigate to System Tools > Shared Folders > Shares. 5. Right-click on a share, select Properties, and click on Share permissions. 6. Set appropriate permissions, and click on Apply or OK. 8 EMC® DD OS Documentation Errata EMC Data Domain OS Documentation Errata Version 5.1 Family Chapter 8, Data Access for CIFS, “Monitoring CIFS Operation,” “Display Share Information,” “Viewing Detailed Share Information” Remove the following bullet from page 276: u The User/Groups area lists the names and type of users or groups that are configured to access the share, along with a user or group tally beneath the list. Users and groups are managed through the DD OS CLI. See Chapter 8, Data Access for CIFS, Managing Access Control. Chapter 11, Working with VTL, “Planning a Virtual Tape Library,” “Limitations:” The bullet about initiators on page 306 should read as follows: u Initiators—A maximum of 128 initiators or WWPNs can be added to an access group. The previous statement is incorrect: u Initiators—A maximum of 92 initiators or WWPNs can be added to an access group. Chapter 11, Working with VTL, “Working with the VTL Service Operations,” “Working with Tapes” Add the following note after the first paragraph of this section on page 324: VTL tapes follow the standard Data Domain Retention Lock policy. After the retention period for a tape has expired, it cannot be written or changed (it can be deleted). Chapter 11, Working with VTL, “Working with Access Groups,” “Working with an Access Group,” “Configure the NDMP Device TapeServer Group” In the note on page 328, following the first paragraph, replace the word unavailable with available. The note should read as follows: A device used by the NDMP TapeServer must be in the VTL group TapeServer and that device will then be available to only the NDMP TapeServer. Chapter 12, Working with Replication, “Preparing to Configure Replication,” “Limitations” The last row of Table 12-1 is not correct. For information about models not listed specifically in Table 12-1, use the following table instead: Model - DD120 DD140, DD160, DD4xx, DD510, RAM/ NVRAM - 6 GB or 4 GB/ 1 GB or 0.5 GB - Backup Write Streams 16 Backup Repl Read Source Streams Streams 4 15 Repl Mixed Dest Streams 20 w<= 16; r<= 4; ReplSrc<=15; ReplDest<=20; ReplDest+w<=16; Total<=16 Chapter 8, Data Access for CIFS, “Monitoring CIFS Operation,” “Display Share Information,” “Viewing Detailed Share Information” 9 EMC Data Domain OS Documentation Errata Version 5.1 Family Model - 10 EMC® DD OS DD530 DD610 RAM/ NVRAM - - Backup Write Streams Backup Repl Read Source Streams Streams - Repl Mixed Dest Streams - DD560, DD565, DD620, DD630 8 GB/ 1 GB or 0.5 GB 20 16 30 20 w<=20; r<=16; ReplSrc<=30; ReplDest<=20; ReplDest+w<=20; Total<=30 DD565, DD560 12 GB/ 0.5 GB 45 20 45 45 w<=20; r<=16; ReplSrc<=45; ReplDest<=45; ReplDest+w<=45; Total<=45 DD580, DD580g 16 GB/ 0.5 GB 45 30 60 45 w<=45; r<=30; ReplSrc<=60; ReplDest<=45; ReplDest+w<=45; Total<=60 DD640, DD660, DD670 DD690 20 or 16 GB/ 1 GB 90 30 60 90 w<=90; r<=30; ReplSrc<=60; ReplDest<=90; ReplDest+w<=90; Total<=90 DD690 24 GB/ 1 GB 90 50 90 90 w<=90; r<=50; ReplSrc<=90; ReplDest<=90; ReplDest+w<=90; Total<=90 DD670 DD860 36 GB/ 1 GB 90 50 90 90 w<=90; r<=50; ReplSrc<=90; ReplDest<=90; ReplDest+w<=90; Total<=140 DD880, DD880g 64 GB/ 2 GB 180 50 90 180 w<=180; r<=50; ReplSrc<=90; ReplDest<=180; ReplDest+w<=180; Total<=180 DD860 72 GB/ 1 GB 90 50 90 90 w<=90; r<=50; ReplSrc<=90; ReplDest<=90; ReplDest+w<=90; Total<=140 DD890 96 GB/ 2 GB 180 50 90 180 w<=180; r<=50; ReplSrc<=90; ReplDest<=180; Documentation Errata EMC Data Domain OS Documentation Errata Version 5.1 Family Model - RAM/ NVRAM - - Backup Write Streams Backup Repl Read Source Streams Streams - Repl Mixed Dest Streams - ReplDest+w<=180; Total<=TBD DD880-GDA 64 GB/ 2 GB per controller 270 75 135 270 w<=270; r<=75; ReplSrc(OptDup only)<=135; ReplDest* <=270; ReplDest*+w<=270; Total<=270 DD890-GDA 96 GB/ 2 GB per controller 270 75 135 270 w<=270; r<=75; ReplSrc*<=135; ReplDest* <=270; ReplDest*+w<=270; Total<=270 Chapter 12, Working with Replication, “Configuring Replication,” “Delete a Replication Pair” The Note at the beginning of this section is too broad. It should read: With collection replication, the file system is disabled when deleting the replication pair. The preceding note replaces this one: While this operation is completing, the file system is disabled. Also, the last paragraph in this section is not correct. It should read: When a directory or MTree replication context is deleted, the destination directory or MTree, respectively, becomes writeable. When a collection replication pair is broken, the destination Data Domain system becomes a stand-alone read/write system. The preceding paragraph replaces this one: After a destination Data Domain system is removed from a collection replication pair, it becomes a stand-alone read/write Data Domain system that can be used as a source for replication. DD OS 5.1 Command Reference Guide The following issues were identified in this document: Chapter archive, archive data-movement watch The description of this command is incomplete. The following paragraph gives the correct description: Display data-movement progress, including progress of the fourth phase of the file migration process, “packing.” This command is available to all users. Chapter 12, Working with Replication, “Configuring Replication,” “Delete a Replication Pair” 11 EMC Data Domain OS Documentation Errata Version 5.1 Family Chapter ddboost, ifgroup add interface Add the following paragraph to ddboost ifgroup add interface <ipaddr> on page 83: You cannot use this command to add a cluster interface to an interface group. The ifgroup member column of ddboost show connections reports cluster interfaces as n/a. Chapter ipmi, ipmi disable The description of the ipmi disable command is incorrect. The following paragraph gives the correct description: The command disables access to the system on which the command is executed. For example to disable access on a target system systemA, run the command on systemA. Chapter migration, “Additional Topics,” “Migrating with Replication” The example provided on page 161 in the migration chapter for migrating with replication is incorrect. Commands to disable and enable the filesystem are no longer required. The procedure for migrating with replication is as follows: 1. On hostC (the destination), enter: # filesys destroy # filesys create # migration receive source-host hostA 2. On hostA (the migration and replication source), enter: # migration send dir://hostB/backup/dir2 destination-host hostC Note that this command also disables the file system. 3. On the source migration host, enter: # migration watch 4. First on hostA and then on hostC, enter: # migration commit Note that this command also disables the file system. 5. On hostB (the replication destination), enter the following command option to change the replication source to hostC: # replication modify dir://hostB/backup/dir2.source-host hostC Chapter vtl, tape, tape add The information provided on page 398 regarding the maximum capacity of each tape created has, in early versions of the DD OS 5.1 Command Reference Guide, incorrectly stated that maximum to be 800 GiB. The correct maximum capacity is 4000 GiB. DD OS 5.1 Initial Configuration Guide The following issues were identified in this document: Chapter 3, Additional Configuration, “Configuring SOL for IPMI” After the first paragraph in this section, add the following note: 12 EMC® DD OS Documentation Errata EMC Data Domain OS Documentation Errata Version 5.1 Family The following systems do not support Serial-Over-LAN (SOL): u DD200 u DD410/430/460/560/460g/560g u DD120 u DD510/530/565/580/580g u DD660 u DD690/g u DD140 u DD610 u DD630 Global Deduplication Array Administration Guide DD OS 5.1 The following issues were identified in this document: Chapter 3, Installation and Configuration, “Adding a Second Controller to a Single Controller,” “Run these steps on the worker controller” The procedure starting on page 35 has a distracting step. Remove step 5 on page 36 from the procedure: 5. If using VTL, go to Setting Up VTL on a GDA on page 40. Performing this step is unnecessary. MIB Quick Reference Guide DD OS 5.1 The following issues were identified in this document: Incorrect Trap Numbering Some discrepancies exist between numbering of MIB traps and the EMC Data Domain MIB Quick Reference. Numbering for all MIB traps is missing one digit, 0, which precedes the trap ID. The correct numbering convention is: 1.3.6.1.4.1.19746.2.*0*.5xxxx Some trap IDs in the guide include an extra digit and are also numbered incorrectly. These include: u missingLunPath Doc: 1.3.6.1.4.1.19746.2.50553 Correction: 1.3.6.1.4.1.19746.2.0.5053 u vTLFCLinkOffline Doc: 1.3.6.1.4.1.19746.2.55529 Correction: 1.3.6.1.4.1.19746.2.0.5529 u vTLFCLinkOscillations Doc: 1.3.6.1.4.1.19746.2.55530 Correction: 1.3.6.1.4.1.19746.2.0.5530 Global Deduplication Array Administration Guide DD OS 5.1 13 EMC Data Domain OS Documentation Errata Version 5.1 Family dataDomainMibTraps(1.3.6.1.4.1.19746.2.0) Add the following traps to the table: - Notification Type and ID vTLFCLinkOnline 1.3.6.1.4.1.19746.2.0.5097 linkUpAndRunningAlarm 1.3.6.1.4.1.19746.2.0.5098 cpismissing 1.3.6.1.4.1.19746.2.0.5500 containerMarkedInvalid 1.3.6.1.4.1.19746.2.0.5501 smiMrc 1.3.6.1.4.1.19746.2.0.5502 nvramBoardTempAlert 1.3.6.1.4.1.19746.2.0.5503 nvramBoardVoltageAlert 1.3.6.1.4.1.19746.2.0.5504 nvramBatteryTempAlert 1.3.6.1.4.1.19746.2.0.5505 14 EMC® DD OS Documentation Errata - Description VTL FC Link is online: Port %s Action: no action required. The link has been up and running for a period of time after experiencing instability. Action: no action required. One archive cp is missing. Action: l Check the power connection of each shelf. l Check the SAS connection of each shelf. The restorer has marked container %1 of set %3 invalid. This usually indicates that the restorer cannot verify or scrub the container. Action: Contact your contracted support provider or my.datadomain.com. BIOS SMI MRC interrupt Action: Check if system memory size has been decreased because a DIMM has been disabled. If so, replace the bad DIMM. If the problem persists, contact your contracted support provider or my.datadomain.com. The current NVRAM board temperature sensor reading exceeds the warning threshold. Action: a. Check for system fan alerts. If there are alerts, replace the defective fans with new fans. b. Check the ambient room temperature. c. Check for blocked air flow. d. If the problem persists, contact your contracted support provider or my.datadomain.com. The current NVRAM board voltage sensor reading exceeds the warning threshold. Action: Check if the system motherboard 12V voltage also exceeds the warning threshold. If so, correct motherboard power supply issue. If the problem persists, contact your contracted support provider or my.datadomain.com. The current NVRAM battery temperature sensor reading exceeds warning threshold. Action: Check for system fan alerts. If there are alerts, replace the defective fans with new fans. If the problem persists, contact your contracted support provider or my.datadomain.com. EMC Data Domain OS Documentation Errata Version 5.1 Family - Notification Type and ID nvramBatteryVoltageAlert 1.3.6.1.4.1.19746.2.0.5506 nvramBatteryChargeAlert 1.3.6.1.4.1.19746.2.0.5507 - Description The current NVRAM battery voltage sensor reading exceeds warning threshold. Action: If the problem persists, contact your contracted support provider or my.datadomain.com. The NVRAM battery is not being charged. Action: If the problem persists, contact your contracted support provider or my.datadomain.com. 1.3.6.1.4.1.19746.2.0.5508 The NVRAM battery charge is below 80%. Action: This alert will be cleared when the battery charge reaches 80%. If the problem persists, contact your contracted support provider or my.datadomain.com. nvramBatteryGaugeAlert Cannot get NVRAM battery status. Action: nvramBatteryLowChargeAlert 1.3.6.1.4.1.19746.2.0.5509 nvramBatteryDetectAlert 1.3.6.1.4.1.19746.2.0.5510 nvramBatteryChargeDisableAlert 1.3.6.1.4.1.19746.2.0.5511 nvramCorrectMemAlert 1.3.6.1.4.1.19746.2.0.5512 nvramUncorrectMemAlert 1.3.6.1.4.1.19746.2.0.5513 nvramPCIeAlert 1.3.6.1.4.1.19746.2.0.5514 a. Check if the NVRAM cables and battery cables are connected. b. If the problem persists, replace the battery pack. Contact your contracted support provider or my.datadomain.com. The NVRAM battery is not detected. Action: a. Check if the NVRAM cables and battery cables are connected. b. If the problem persists, replace the battery pack. Contact your contracted support provider or my.datadomain.com. NVRAM battery charging is disabled. Action: If the problem persists, replace the battery pack. Contact your contracted support provider or my.datadomain.com. NVRAM correctable memory errors exceed threshold. Action: If the problem persists, replace the NVRAM DIMM. Contact your contracted support provider or my.datadomain.com. NVRAM uncorrectable memory error alert. Action: If the problem persists, replace the NVRAM DIMM. Contact your contracted support provider or my.datadomain.com. System PCIe correctable error alert. Action: System hardware normally corrects these PCIe errors. If the problem persists, contact your contracted support provider or my.datadomain.com. 1.3.6.1.4.1.19746.2.0.5515 NVRAM Octeon CPU correctable error alert. Action: NVRAM hardware normally corrects these correctable errors. If the problem persists, contact your contracted support provider or my.datadomain.com. nvramBatteryPowerDisableAlert NVRAM battery power is disabled. nvramCPUAlert 1.3.6.1.4.1.19746.2.0.5516 dataDomainMibTraps(1.3.6.1.4.1.19746.2.0) 15 EMC Data Domain OS Documentation Errata Version 5.1 Family - Notification Type and ID - Description Action: If the problem persists, contact your contracted support provider or my.datadomain.com. 1.3.6.1.4.1.19746.2.0.5517 The NVRAM device is set to read-only due to hardware faults such as a board initialization failure. Action: If the problem persists, contact your contracted support provider or my.datadomain.com. nvramCardDetectAlert No NVRAM card is detected. Action: nvramReadOnlyAlert 1.3.6.1.4.1.19746.2.0.5518 nvramWrongModelAlert 1.3.6.1.4.1.19746.2.0.5519 a. Check if there is a NVRAM card in the system. b. Check that the NVRAM card is seated correctly and is the correct type. c. If the problem persists, contact your contracted support provider or my.datadomain.com. The system contains the wrong type of NVRAM card. Action: a. Check if the NVRAM card type is correct for this model. l If not, replace the card with the correct type. l b. nvramMemSizeAlert 1.3.6.1.4.1.19746.2.0.5520 If the card type is correct, reinstall DD OS so that the OS expects the correct card type If the problem persists, contact your contracted support provider or my.datadomain.com. The NVRAM card has the wrong memory size for this model. Action: Check if the NVRAM card memory size is correct for this model. If no, replace with the correct size of NVRAM memory DIMM. If the problem persists, contact your contracted support provider or my.datadomain.com. 1.3.6.1.4.1.19746.2.0.5521 The NVRAM card has the wrong link speed for this model. Action: Check if the NVRAM card link speed is correct for this model. If not, replace the card with the correct NVRAM card type. If the problem persists, contact your contracted support provider or my.datadomain.com. nvramLinkWidthAlert The NVRAM card has the wrong link width for this model. Action: nvramLinkSpeedAlert 1.3.6.1.4.1.19746.2.0.5522 nvramGetInfoAlert 1.3.6.1.4.1.19746.2.0.5523 16 EMC® DD OS Documentation Errata a. Check if the NVRAM card is plugged in to the correct slot. If it is in the wrong slot, plug it into the correct slot. b. Check that the NVRAM card is the correct type. If it is the wrong type, replace it with the correct type of NVRAM card. c. If the problem persists, contact your contracted support provider or my.datadomain.com. Failed to get NVRAM card and battery information. Action: Check if the NVRAM battery unit is connected to the power cable and to the NVRAM card. If not, connect the cable. If the problem persists, contact your contracted support provider or my.datadomain.com. EMC Data Domain OS Documentation Errata Version 5.1 Family - Notification Type and ID nvramTargetLinkSpeedAlert 1.3.6.1.4.1.19746.2.0.5524 nvramWrongCountAlert 1.3.6.1.4.1.19746.2.0.5525 nvramMixAlert 1.3.6.1.4.1.19746.2.0.5526 - Description The NVRAM card has the wrong target link speed for this model. Action: Check if the NVRAM card target link speed is correct for this model. If not, replace the card with the correct type of NVRAM card. If the problem persists, contact your contracted support provider or my.datadomain.com. The NVRAM card count and the system model are mismatched. Action: Check if the NVRAM card count and type are correct for this model. If not, remove or insert NVRAM cards to reach the correct number of cards. If the problem persists, contact your contracted support provider or my.datadomain.com. Mixed NVRAM card types are not supported. Action: Check if the NVRAM card count and type are correct for this model. If not, install the correct number and type of cards. If the problem persists, contact your contracted support provider or my.datadomain.com. 1.3.6.1.4.1.19746.2.0.5527 The NVRAM battery status is not correct, and the system cannot enable ext3 nvlog in this disk group. When the battery status becomes OK, ext3 nvlog will be enabled and this alert will be cleared. If the problem persists, contact your contracted support provider or my.datadomain.com. enclosureMixType There is a mix of enclosure types. Action: Fix the mix of types in the enclosure chain. ext3NvlogDisabled 1.3.6.1.4.1.19746.2.0.5528 replPathTooLong 1.3.6.1.4.1.19746.2.0.5531 dimmTempWarning 1.3.6.1.4.1.19746.2.0.5532 The path is too long. Action: Shorten the path. The current DIMM temperature sensor reading exceeds the warning threshold. Action: Monitor temperature readings. If the alert persists, check the ambient room temperature and check for blocked air flow. If the problem persists, contact your contracted support provider or my.datadomain.com. 1.3.6.1.4.1.19746.2.0.5533 The current DIMM temperature sensor reading exceeds the critical threshold. Action: Check the ambient room temperature and check for blocked air flow. If the problem persists, contact your contracted support provider or my.datadomain.com. enclosureFwUpgradeAlert An enclosure firmware upgrade failed. Action: No action is required. dimmTempCritical 1.3.6.1.4.1.19746.2.0.5534 mailserverError 1.3.6.1.4.1.19746.2.0.6511 There is a problem communicating with the configured mail server. The system will not be able to send out any email notifications, including alerts, autosupport messages, and daily summary emails. Action: a. Make sure that the mail server is configured correctly. dataDomainMibTraps(1.3.6.1.4.1.19746.2.0) 17 EMC Data Domain OS Documentation Errata Version 5.1 Family - Notification Type and ID systemReset 1.3.6.1.4.1.19746.2.0.6529 - Description b. Verify the configured mail server by sending out a test email from the system. c. If the problem persists, contact your contracted support provider or my.datadomain.com. A critical failure caused the system to unexpectedly shut down. The system was able to boot successfully because the fault was corrected, the fault was transient, or the system was able to boot without the component causing the fault. Action: 18 EMC® DD OS Documentation Errata a. Review the system for earlier alerts to determine the cause of the unexpected shutdown. b. Check the system inventory to verify all components are configured as expected. c. f this alert is issued again, contact your contracted support provider or my.datadomain.com. EMC Data Domain OS Documentation Errata Version 5.1 Family Copyright © 2012-2013 EMC Corporation. All rights reserved. Published in the USA. EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a particular purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license. EMC², EMC, and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners. For the most up-to-date regulatory document for your product line, go to EMC Online Support (https://support.emc.com). For documentation on EMC Data Domain products, go to the EMC Data Domain Support Portal (https://my.datadomain.com). dataDomainMibTraps(1.3.6.1.4.1.19746.2.0) 19