Print Form GUARANTEE EXTENSION APPLICATION FORM The quality of the lighting fixtures that we manufacture is an extremely important matter for us. At ROVASI, we are committed to total quality, and it is for this reason that the high quality of our luminaires stands out. Always manufactured on our premises, with care lavished on every detail, our product line is made from the finest materials and following the strictest procedures for the design and the lighting fixtures production. Because we want to share the benefits of this commitment with all our customers, we place at your disposal a guarantee extension for 5 years that cover all the luminaires in our ROVASI LED BOOK 14-15. You must submit the guarantee extension within a month invoice date. Once you have completed the guarantee extension application you will receive a registration code. Date Registration Number * Application petitioner Company Commercial Manager Company Technical Manager Invoice Number Project Location Project Name Special environment characteristics (kitchen, high or low temperature environment etc…) Invoice Required attachments Product installation sheet with your company stamp Guarantee conditions with your company stamp Thank you, in few days you will receive the guarantee extension registration number. *Application petitioner signature with company stamp. * The registration number will be given by ROVASI once we receive this application form correctly fulfilled with required attachments. guarantee extension has validity only if it duly stamped with ROVASI, S.L. stamp. ROV047 – Rev3 – 17/06/14 This PRODUCT GUARANTEE LED BOOK 14-15 GUARANTEE CONDITIONS In order to be eligible for our five-year guarantee coverage (depending on the product) it is necessary to register for the extended guarantee period. This can be obtained by completing the extended guarantee application form and returning it within one month from the date of invoice. Any incident must be reported during the month following that in which it was discovered. A period of two months should be allowed for revising the installation, should the manufacturer deem this advisable. A sample must be returned to the manufacturer, at the buyer's expense, along with any such information as the manufacturer may require with regard to the appliances in question. To benefit from the extended warranty, payment of the invoice must be completed on the due date. GUARANTEE OF SERVICE PERFORMANCE The manufacturer shall be entitled to any of the following options: Repair (the guarantee is not extended for a further 5 years but use of the appliance is extended until the end of the guarantee period. The spare parts will not necessarily be new). Replacement (equivalent product in accordance with technological progress). (The guarantee is not extended for a further 5 years). Reimbursement of the faulty product/component at purchase price. Faulty appliances are the responsibility of the customer (who must ensure they are correctly recycled). The customer is also responsible for uninstalling them and for subsequently installing any replacements. Guarantee cover DISPUTES Faulty material, design, construction and production. Errors in excess of the nominal rate of errors (a drop of 0.2%/1000 hours of service is considered normal and is not covered by the guarantee). Guarantee limitations Breakage. Customer negligence. The temperature and voltage limits given in the instructions for use/installation must not be exceeded, and the appliances must not be subject to mechanical loads, as stipulated in the guidelines for use. Abnormal usage according to the instructions/installation sheet/catalogue. The products should be used as stipulated and their installation and commissioning must be carried out by a professional, in accordance with the installation instructions/catalogue. Any manipulation or replacement of parts carried out without the manufacturer's authorization, at any time after the delivery of the goods. Also incorrect installation or that carried out by a non-professional. The buyer may not transfer, assign, or negotiate this guarantee with any third party without the manufacturer's prior written consent. ROV047 – Rev3 – 17/06/14 Any dispute arising concerning the guarantee must be negotiated between the sales manager and purchase manager within the term of one month. If no agreement is reached, the companies' two CEOs will then have one month in which to negotiate the matter. If there is still no resolution, the matter must go to court or to arbitration. Any notification, notice or communiqué must be made in writing and in English, and must be delivered by hand or via airmail or fax. It shall be addressed to the sales manager or purchase manager. E-mail messages will not be valid. Subject to Spanish legislation. Incoterms may serve as a guide but in case of doubt this agreement will take precedence. This guarantee shall not apply in any cases other than the aforementioned, or for any concept, whether express or implied, other than those stipulated herein. No claim may be made for any losses or costs collateral to the appliances.