JQRC Fifth Anniversary cum QEG Project Symposium
Dr. Edwin King Por WONG
President, The Chinese University of Hong Kong Tung Wah Group of Hospitals Community College


The
Sub-Degree
Student
Experience
Questionnaire (SSEQ) seeks feedback from
students in each programme on their
perceptions of the development of important
generic capabilities, and on the quality of
aspects of teaching and learning known to
encourage meaningful learning
Feedback
was
gathered
through
the
administration of a questionnaire

The SSEQ was conducted by staff from the
University Extension Board (UExB), CUHK and
they went directly into classrooms in May 2010

90% students of all AD programmes (18 no. in
total) had participated in the SSEQ

Data was analyzed by the Center for Learning
Enhancement And Research (CLEAR), CUHK

A follow-up workshop was held and conducted
by Prof. Paul LAM, Assistant Professor of CLEAR,
CUHK to explain the findings to CUTW
College-level reports
 CUHK provided overview of students’ feedback
of the whole College to the President.
 Comparison reports are provided
Programme-level reports
 CUHK provided summary of students’ feedback
in an individual programme.
Feedback is
contrasted with that of the whole College
 Programme-level
reports
were
sent
to
programme co-ordinators directly instead of the
President of the College
6
1. OUTCOMES
•Understanding fundamental
concepts
•Attitudes
•Communication
•Self-development
•IT literacy
•Thinking skills
2. PROCESS
•Guidance
•Assessment
•Interaction
•Teaching for Understanding
3. ENVIRONMENT
•Curriculum
•Engagement
•Facilities and support
4. OVERALL IMPRESSION
•Overall
a)
Understanding Fundamental Concepts
b)
Attitudes
 Gradually migrated to OBTL curriculum design
 Aligned programme and course intended learning
outcomes with Generic Level 4 Descriptors
 Introduced more learning activities and assessment
methods that fit in with the desired learning
outcomes of courses
 Adopted new learning approaches that include small
projects, interactive class discussion, case-based
learning,
real
world
engagement
activities,
experiential learning, talks by guest speakers and
internship that aim to arouse students interest in
studies and produce graduates with broad-based
knowledge, skills and sense of responsibilities
c)
Communication
 Offered remedial Chinese and English language
courses for free enrolment of students
 Library acquired a no. of new e-learning softwares
such as Road to IELTS, Clear Pronunciation, Active
Reading, Business Writing
 Library launched an annual Book Reading Report
Competition to encourage reading, writing of book
reports and self-managed study
 Teachers conducted mock university interviews with
students
 More opportunities for class speaking e.g. case
discussion, project presentation
d)
Self-development
 Arranged co-curricular and extra-curricular activities
by Schools and SAO to complement the formal
curriculum and develop the potentials of students
 Launched a pilot on Service Learning in selected
courses
 Free walk-in student consultation hours with teachers
without prior appointment
 E-resources in the library to be accessed any time
anywhere
e)
IT Literacy
 Frequent library workshops introducing information
search skills and self-learning
f)
Thinking Skills
 Offered student development services by SAO
particularly in the areas of global outlook, critical and
creative thinking, lifelong learning and leadership
a)
Guidance
 Cultivated the attitude that teachers are facilitators of
student learning and their academic advisors
 Changed the name of the Education Committee to
Teaching & Learning Quality Assurance Committee
 Developed rigorous Course and Teaching Evaluations
(CTE) management report system
b)
Assessment
 Placed a copy of the final examination paper of each
course in the library for reference by students after
each term-end examination
 Established a double-marker system under which a
second marker would be appointed to audit/random
check on the marked examination scripts
 Responded to External Examiners’ comments on the
draft examination papers and report on marked scripts
seriously and actively
c)
Interaction
 Introduced more projects and experiential learning type of
activities
 Small class teaching in specialization courses with maximum
class size of 40 for lecture and 20 for tutorials
 Developed management reports on course attendance to
provide early warning and timely support to needy students
d)
Teaching for Understanding
 Organized regular gatherings with academics on “Teaching &
Learning, Caring of Students” to share classroom and
student engagement skills to promote student-centred form
of teaching
 Set up consultation sessions in teacher’s timetables for free
walk-in by students
a)
Curriculum
 Collected course box to capture all distributed
teaching and learning materials, evidences of course
standards by the end of the term
 Offered more electives for students’ selection
b)
Engagement
 Arranged various summer study tours to Singapore,
Beijing and Si Chuan
 Provided the Student Union with additional space,
physical fitness equipment and ping pong tables
b)
Engagement (cont’.)
 Organized Induction Programme at the beginning of an
academic year to familiarize new students with the
learning support services available at the College
 Organize Welcoming Tea Party by respective Schools to
establish good teacher-student relationship and to
socialize new intake with senior students
 Established the Student Union and various Programme
Associations to strengthen the sense of belongings of
students
 Oversaw the organization of Orientation Camp by SAO
c)
Facilities & Support
 Invested an additional $2M in the library for book
requisition
 Provided more on-line resources such as e-journals and
web-learning databases in the Library
 Upgraded the facilities of a computer laboratory
dedicated for IT students
 Replaced PC equipment in some laboratories with more
advanced ones
 Added specialist teaching facilities e.g. 2 Health Care
laboratories
c)
Facilities & Support (cont’.)
 Closely monitored the cleanliness and supplies in toilets
 Increased the no. of vending machines, water fountains,
tables and chairs in the 3 Sky Gardens
 Set up the Sky Gardens and some classrooms for
student revision during examination period with
extended opening hours
 Strengthened the content of the Student Portal to
include financial and course attendance data
a)
Outstanding Teacher’s Award
 Acknowledged dedication and contribution to teaching
 Offered 2 types of awards: School-based and Collegewide
b)
Academic Staff Development Programme
 Set up an Academic Staff Development & Research
Committee
 Supported and provided PhD Study Grant, Research
Grant, Overseas/Local Conference Grant, and Short
Course/Seminar Grant