2015 n a t i o n a l h e a l t h l e a d e r s h i p c o n f e r e n c e
p
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Driving a culture
of engagement,
innovation and
improvement
c e l e b r at i n g 2 0 y e a r s
|
1995-2015
J u n e 1 5 -Title
1 6Sponsor
, 2015
2014 - 2018
charlottetown, pe
Commanditaire principal
2014 - 2018
www.nhlc-cnls.ca
Title Sponsor | Commanditaire principal
2014 - 2018
Commanditaire principal
2014 - 2018
Title Sponsor
2014 - 2018
Sodexo is proud to be the Official Title Sponsor of the National Health Leadership
Conference.
our sponsors
the national health leadership conference gratefully acknowledges the generous
support of its sponsors.
title sponsor 2014-2018
Gold
Bronze
directed
2015 national health leadership conference
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June 15 - 16, 2015
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www.nhlc-cnls.ca
objectives
•Provideaforumtoenrichhealthleadershippracticesandinnovations;
•Showcaseleadingpracticesandtheirsuccess;
•Shareissuesofcommoninterestintheareasofaccountability,effectivenessandtransparency
inthehealthsystem;
•Addressthechallengesfacingbothpolicy-makersandhealthleaderschanginghealthservicedelivery;
•Discusstypesofinnovationandnewtechnologiesthatcanhelptotransformhealthsystems;and
•Identifyeffectivewaystoexecuteandsustaincomplexchanges.
expected outcomes
Conference participants will :
• Comeawaywithpracticalideasto
bringtotheirworksettings;
• Buildstrongnetworksandengagein
challengingconversations;
• Gaininsightonwhatittakestobe
aneffectiveleader;
• Identifychampionsofimprovementthat
canserveasreferencemodels;and
• Bebetterequippedtoaddresssystem
transformationchallenges.
2015 national health leadership conference
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June 15 - 16, 2015
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Conference overview
The conference will use interactive sessions to engage participants in discussion and knowledge sharing. The
program will offer varied concurrent sessions allowing participants to pursue their particular areas of interest and
expertise. To this end, the conference will offer the following types of sessions:
• Plenary presentations will focus on the various aspects of leadership, system transformation, mental health and
improved patient experience and will engage participants in discussion;
• Concurrent sessions will feature panel presentations, workshops and oral abstract presentations, grouped by
theme. Adequate time will be allotted for audience participation through questions and answers; and
• Posters will be displayed Monday and Tuesday with authors available to respond to questions during
networking breaks.
Maintenance of certification (MOC)
,
Simultaneous interpretation will be provided for
plenary sessions only. Sessions with interpretation
are identified with a headset .
Attendance at this program entitles certified Canadian College of Health
Leaders members (CHE / Fellow) to 1 Category I credit for each breakfast
session and 11 Category I credits for the Conference toward their maintenance of certification requirement.
The NHLC is again offering the nursing leadership stream as part of
its overall program.
Follow @NHLC2015
2015 National Health Leadership Conference
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June 15 - 16, 2015
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Transforming
health care organizations
through a focus on
strategy, people, work and performance
n
n
n
n
n
Planning
Operational Improvement
Organizational Effectiveness
Human Resources Management
Reward Programs
Contact:
Mark Hundert, National Director
t +1.416.868.1371
f +1.416.868.0362
e mark.hundert@haygroup.com
www.haygroup.com/ca
invitation from the conference partners
We are pleased to co-host the 20th anniversary edition of the National Health
Leadership Conference (NHLC) and invite you to join us at this prestigious event
to be held in Charlottetown, Prince Edward Island, June 15 and 16, 2015.
ThisconferenceisthelargestnationalgatheringofhealthsystemleadersinCanadaandprovidesaforumforquestions,
debateandsharingstrategiesandsolutionstothemostpressinghealthsystemchallenges.Thisyear’sthemeisDriving a
culture of engagement, innovation and improvement.
Althoughtherearepocketsofhighperformanceandinnovativepracticeacrossthecountry,thereiswidespread
recognitionthatCanadaneedstocreateandsustainacultureofengagementandchangetoimprovetheperformanceof
itshealthsystems.Adoptionofchangeandinnovationhasbeenslow,andCanada’shealthsystems,nowdeclininginworld
rankings,havesufferedasaconsequence.Thisconferencewillbuildonthe2014theme,Raising the bar: A critical time for
bold leadership,andwillgalvanizethecommunityaroundthepivotalroleofleadershipandacultureofengagementin
drivingchangeaimedatelevatingCanada’shealthsystemperformance.
Leadersatalllevelshaveakeyroleincultivatingastrongcultureofengagement.Organizationswithmoreengagedstaff
achievebetteroutcomesandexperiencesforthepatientstheyserve.Theconferencewillactivelyengageparticipantsin
betterunderstandingthestepsthatleadersmusttaketonurtureengagement,tocreateandinstillacultureofchange.
Whatmustbedonetofullyengagestaff,patients,familiesandotherstoembracechangeandencouragecontinuous
improvement?Whatistheroleofgovernorsinfosteringengagementandenablingsystemlevelimprovementand
innovation?Towhatextentdostructuralissueshelporhinderacultureofinnovation?Howcangovernmentscreate
thewinningconditionsforinnovationandchange?
Leadersareessentialforcreatingacultureofcontinuousimprovementthatembracesrisk,exploresnewsolutions,
andensuresthatsuccessfulinnovativepracticesarepursued,adaptedandadopted.Examplesofexcellenceininnovation
canbefoundfromcoasttocoastandaroundtheworld.Howdoleadersidentifythebestnewideas,fosterchange,and
createtheforcestoensuretherapidspreadofsuccessfulinnovationsthroughouttheirownorganizationsandacross
jurisdictionsinasystematicandintentionalmanner?Howdotheydealwithboundariesandsilos?Howdotheynavigate
oftenunpredictableandchangingpoliticalenvironments?Howdoleadersateverylevelcollaboratewithotherpartners
tochangepractice?Howdowemovefrom“innovationbyaccident”to“innovationbydesign”?
Thisyear,wearepleasedtointroducetheGreatCanadianHealthcareDebate.ThisDebatewillofferhealthleadersand
trusteesattendingNHLCauniqueopportunitytodebateandpasspolicyresolutionsaimedatassistingpolicy-makersatall
levelstoraisethebarindesigningsolutionstothekeyhealthcarepolicychallengesfacingCanada.
NHLC2015callsuponhealthsystemleaderstorethinkthestatusquoandchallengesthemtocreatesolutionsto
meaningfullychangehealthsystemdeliveryforbetteroutcomesforallCanadians.
invest in your personal success and the success of your organization by attending this year’s conference. We look
forward to meeting you and to hearing your ideas and strategies to improve our health system performance.
ray J. racette, MHa, cHe
President and CEO, Canadian College of Health Leaders
bill tholl, M.a., icD.D
President and CEO, HealthCareCAN
Colours for use within identity:
Pantone 7463
|
CMYK: 100, 43, 0, 63
Pantone 361
|
CMYK: 69, 0, 100, 0
2015 national health leadership conference
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June 15 - 16, 2015
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conference hosts
It is our pleasure to invite you to attend the 2015 National Health Leadership
Conference – Driving a culture of engagement, innovation and improvement.
Wehaveanoutstandingplenaryprogramplannedforyou.TheHonourableRonaAmbrose,MinisterofHealth,hasbeen
invitedtoshareherviewsoninnovativeideasidentifiedbytheAdvisoryPanelonHealthcareInnovationthatcould
bringthegreatestvaluetothehealthofCanadians.Dr.AnneSnowdonandDr.CharlesAlessiwillexplorethecurrent
trendsininnovationinglobalhealthsystems,andwillcomparethosetrendswithcurrentstrengthsandopportunitiesfor
transformativechangeinCanadianhealthsystems.LouiseBradleyandJessicaHolmeswilladdresshowthestigmatization
ofmentalillnesscontinuestocontributetotheeconomicburdenofhealthcareinCanada.JeffreySimpsonwillmoderate
theGreatCanadianHealthcareDebateofferingauniqueopportunitytodebateandpasspolicyresolutionsaimedat
raisingthebartoaddressthekeyhealthcarepolicychallengesfacingCanada.
Ourconcurrentsessionsincludepanelsandworkshopsandoralabstracts;theyaretheperfectopportunityto
learnfromandengageindialoguewithleadersfromacrossthecountry.Posterpresentationshighlightinnovative
collaborations,bestpractices,successfultransformationprocesses,andmuchmore.
Thistwodayconferenceisawonderfulwaytolearnfromandnetworkwiththebestleadersinhealth.
Charlottetown,Canada’sbirthplace,offersworld-classhospitality.Charlottetownofferseasyaccesstoshopping,world
classtheatre-includingAnneofGreenGablesTheMusical-andhistoricsites.PEI’sgolfcoursesarethemostbeautiful
youhaveeverseen.CradledonthewavesoftheGulfofSt.Lawrence,PEIisknownforthevividcoloursofitsgently
rollinglandscape,surroundedbymilesofsandybeachesandredsandstonecliffs.
Come experience our coastal beauty, culinary excellence, rich island culture and
the number one golf destination in Canada. We look forward to welcoming you
to Charlottetown in June!
2015 national health leadership conference
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June 15 - 16, 2015
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c o nference
ho sts
arlene gallant-bernard, cHe
ChiefAdministrativeOfficer
PrinceCountyHospital,CommunityHospitalsWest
andtheProvincialRenalProgram,HealthPEI
Dr. richard Wedge
ChiefExecutiveOfficer,HealthPEI
arlene gallant-bernard, cHeistheChiefAdministrative
Dr. richard WedgeistheChiefExecutiveOfficerof
OfficerforPrinceCountyHospital,CommunityHospitals
WestandtheProvincialRenalProgramwithinHealthPEI.
HealthPEI.Previoustohiscurrentroleheworkedasthe
ExecutiveDirectorofMedicalAffairsforHealthPEIand
theProvincialMedicalDirectorforthePEIDepartment
ofHealthandWellness.
Arlenebeganherhealthcarecareerasafrontlinenurse
over35yearsago.Shehasheldavarietyofleadership
positionsacrossCanadaandforthepast20years,on
PrinceEdwardIsland.Arleneisastrongadvocatefor
qualityimprovementandfirmlybelievesinmodeling
theleadershipcapabilitiesasoutlinedintheLEADS
framework.
Arleneholdsanursingdiploma,aBachelorofSciencein
Nursing,aMastersinAdultEducation,aCertificationin
OperatingRoomTechniqueandManagement,andisa
CertifiedHealthExecutive.
ArlenehasbeenonanumberofNationalBoards
includingCanadianNursesAssociation,CanadianNurse
ProtectiveSociety,CanadianHomeCareAssociation,and
theCanadianCollegeofHealthLeaders.
Shehasextensiveexperienceaccreditinghealthsystems
andeducating,bothatanationalandinternationallevel.
ShelivesonPrinceEdwardIslandwithherhusband,
Randy.Sheenjoysgolfing,boating,biking,travelingandall
wintersports.
2015 national health leadership conference
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Dr.WedgeobtainedhismedicaldegreefromDalhousie
Universityin1986.HepracticedasaFamilyPhysicianand
EmergencyPhysicianinPEIuntil2013.Hehasservedas
MedicalAdvisortotheWorker’sCompensationBoard,
andworkedastheNationalMedicalConsultantfor
VeteransAffairsCanadauntil2004.
Dr.Wedgehasextensiveprofessionalorganizational
involvementwiththeMedicalSocietyofPrinceEdward
IslandwhereheservedasPresidentfortwoterms.He
servedasamemberoftheBoardoftheCanadianMedical
Association,theBoardoftheCanadianAgencyforDrugs
andTechnologiesinHealth(CADTH),andcurrently
servesasamemberoftheBoardoftheCanadian
PatientSafetyInstitute(CPSI).
Dr.WedgeresidesinSummersidewithhiswifeMaureen
andhastwochildren,BenandAlix.Heenjoyssailingas
wellascross-countryskiing.
June 15 - 16, 2015
|
www.nhlc-cnls.ca
Click > Connect > Learn
It’s that easy to join the conversation.
CFHI’s On Call webinars share best care
and quality improvement practices.
Register today cfhi-fcass.ca/learning
Stay connected
@CFHI_FCASS
The Canadian Foundation for Healthcare Improvement is a not-for-profit organization funded through an agreement with the Government of Canada.
UpToDate is the most trusted source for evidence-based clinical
information for more than 30,000 institutions and practices in
174 countries around the globe.
According to researchers at Harvard University, institutional
adoption of UpToDate is associated with1:
n Improved quality of every condition on the Hospital Quality
Alliance Metrics
n Shorter lengths of stay: 372,000 hospital days saved per year
n Lower mortality rates: 11,500 lives saved over a three
year period
In fact, more than 60 independent research studies have confirmed
the widespread usage of UpToDate and its association with
improved patient care and hospital performance.
1.Use of UpToDate and outcomes in US hospitals. Isaac T, Zheng J, Jha A. J Hosp Med. 2012
Feb;7(2):85-90. doi: 10.1002/jhm.944. Epub 2011 Nov 16.
To learn more, please visit our website at www.uptodate.com
UpToDate is the Only
Clinical Decision Support
Resource Associated with
Improved Outcomes.
program- at-a-glance
saturday, June 13, 2015
15:00–16:30
HealthCareCAN – Annual meeting and ceremonies
sunday, June 14, 2015
12:00–17:30
Registration
13:30–15:00
CCHL – Annual general meeting and ceremonies
15:00–16:00
CCHL/HealthCareCAN joint reception
17:15–23:00
CCHL – Awards Gala
Monday, June 15, 2015
07:00–17:30
Registration
07:15–08:15
B r E a kf a s T sE ssIoNs (Pre-registrationrequired,seedetailsonpage20.)
What Canadians told us: Launching the results of a new public
opinion poll
Sponsored by: HealthCareCAN
Engagement, innovation, improvement... and evidence
Sponsored by: Canadian Agency for Drugs and Technology in Health
Health leadership performance and sustainability:
What’s leadership got to do with it?
Sponsored by: Canadian Health Leadership Network
Advancing workplace mental health: From knowledge to action
Sponsored by: Mental Health Commission of Canada
07:15–08:15
Continental breakfast – Exhibits and poster viewing
08:30–09:10
P L E N a r y Welcome and opening ceremonies
09:10–10:30
P L E N a r y Driving innovation in Canada – The view from the Federal
Minister of Health (Invited)
10:30–11:00
Networking break – Exhibits and poster viewing
11:00–12:00
CoN Cu rrENT s E ssIoNs
Pantone 7463
mLS/EO/AR/DC/ST 1. Shiftingculture,shiftingcare:From‘usual’caretochroniccarethroughcollaborationin AtlanticCanada–PartI.Governanceandmanagementofhealthcollaborativechroniccare
improvement:Theleader’srole
vST 2. Demystifyinginnovation:TheTenTypesofinnovation–Ideasprint–PartI
uST 3. Anecosystemperspectiveonleadinghealthinnovationadoptionandscalability
uAR/DC
4. Mentalillnessprograms
mAR/ST 5. Patientandstaffsafety
uEO 6. Communityandcitizenengagement
uST 7. Innovativetechnology
vLS 8. Healthleaderscoaches’corner|Sponsored by: Roche
12:00–13:30
|
Luncheon
PresentationoftheRobertWoodJohnsonAwards
Sponsored by: Johnson & Johnson Medical Companies
Types of presentations:
nOral abstract presentations | nPanel|nWorkshop
LEADS domains:
LS-LeadSelfEO-EngageOthersAR-AchieveResultsDC-DevelopCoalitionsST-SystemsTransformation
Target audience:
p -Emergingleaders u -Seniorleaders m -Middlemanagers n -Nursingleadership v-Applicabletoall
–SimultaneousinterpretationCHE–CertifiedHealthExecutive®FCCHL–FellowoftheCanadianCollegeofHealthLeaders
2015 national health leadership conference
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June 15 - 16, 2015
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CMYK: 100, 43, 0, 63
Pantone 361
|
13:45–15:15
CoN Cu rrENT s E ssIoNs
uLS/EO/AR/DC/ST 9. Shiftingculture,shiftingcare:From‘usual’caretochroniccarethroughcollaborationinAtlantic
Canada–PartII.Redesigningchroniccare:Creatingdisruptivechangeattheclinicalfrontline
vEO/LS/DC 10. EngagingEmergingHealthLeadersinacultureofinnovationandimprovement
vST 11. Demystifyinginnovation:TheTenTypesofinnovation–Ideasprint–PartII
uST 12. Improvingtransitionsinhealthcare-Deliveringvalueandchangingoutcomesthroughpatient
engagementandtechnology-Apanel’sperspective
vEO/ST 13. Performancemanagementandstaffengagement
upST 14. Collaborationforimprovedcare
nEO 15. Engagementandcollaboration
vLS 16. Healthleaderscoaches’corner|Sponsored by: Roche
15:15–15:45
Networking break – Exhibits and poster viewing
Sponsored by: HealthPro
15:45–17:00
PLENary
17:00-17:15
Great Canadian Healthcare Debate Resolution Voting
17:15–18:30
Chairs’ reception
Current trends in health system innovation in global health systems 
Sponsored by: Johnson Controls
18:30–22:30
East Coast Kitchen Party (Optional)
tuesday, June 16, 2015
07:00–17:00
Registration
07:15–08:15
B r E a kf a s T sE ssIoN s
(Pre-registrationrequired,seedetailsonpage22.)
LEADS Leadership Capabilities Framework: Adopting and
sustaining a LEADS environment
Presented by: Canadian College of Health Leaders
Sponsored by: Roche
Better together: Creating a culture of partnership and engagement
Sponsored by: Canadian Foundation for Healthcare Improvement
The dynamic duo - Technology and clinician leadership:
Key to success in PEI
Sponsored by: Canada Health Infoway
Shaping our future together
Thegreatestdangerintimesofturbulenceisnottheturbulence;itistoact
withyesterday’slogic.—PeterDrucker
Sponsored by: Canadian Institute for Health Information
07:15–08:15
Continental breakfast – Exhibits and poster viewing
08:30–10:00
P L E N a r y The good, the bad and the funny on mental health
10:00–10:30
Networking break – Exhibits and poster viewing
Types of presentations:
nOral abstract presentations | nPanel|nWorkshop
LEADS domains:
LS-LeadSelfEO-EngageOthersAR-AchieveResultsDC-DevelopCoalitionsST-SystemsTransformation
Target audience:
p -Emergingleaders u -Seniorleaders m -Middlemanagers n -Nursingleadership v-Applicabletoall
–SimultaneousinterpretationCHE–CertifiedHealthExecutive®FCCHL–FellowoftheCanadianCollegeofHealthLeaders
2015 national health leadership conference
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June 15 - 16, 2015
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10:30–12:00
CoN Cu rrENT s E ssIoNs
uAR 17. Prioritysettingandresourceallocationinhealthcare:Drawingonethicsandeconomicsto
informpractice
vEO 18. Patientandfamilyengagement–Essentialforimprovementandthefutureof
healthcareinnovation
uDC 19. Innovationinactionpanel:Partneringtocreatetheinternetofhealthcarethings
muDC 20. Developcoalitions| Sponsored by: HIRoC
muST 21. Qualitycaremodels
uDC 22. HowAlbertaisadvancingtheprovincialhealthinnovationagenda
vDC 23. Apurposefulapproachforfamilyphysicianengagement:Competenciesforhealthcare
administratorsengagingwithfamilyphysiciansalongtheengagementcontinuum
nEO/ST 24. Innovativenursingleadership
12:00–13:30
Luncheon
Presentationof3MHealthCareQualityTeamAwards
Sponsored by: 3M Health Care
13:30–15:00
CoN Cu rrENT sEssIoNs
mpEO 25. Ifyoubuildit:Achievingqualitythroughorganizationalresearchcapacity
uST 26. Newmodelsforacquiringhealthcareproductsandservices:Displayingleadership,
managingchangeandenablingimprovedperformance
vST 27. Recoveringfromamajorqualityandpatientsafetyevent:Movingforwardwithculturechange
andimprovement–Apaneldiscussion
uST 28 Theevolutionofamodelforknowledgeuseandclinicalpracticechange:Buildingfrom vST 29. Transformation| Sponsored by: HIRoC
strengthsandleadingincomplexity
vAR/EO/DC 30. Resourcemanagement
vEO/ST 31. Engagedleadership
nEO 32. Engagement–Nursingleadershipinitiatives
15:00–15:20
Networking break – Exhibits and poster viewing
15:20–16:50
P L E N a r y The Great Canadian Healthcare Debate
Sponsored by: Aramark
16:50–17:00
P L E N a r y Closing remarks 
Thisprogramissubjecttochangewithoutnotice.
Types of presentations:
nOral abstract presentations | nPanel|nWorkshop
LEADS domains:
LS-LeadSelfEO-EngageOthersAR-AchieveResultsDC-DevelopCoalitionsST-SystemsTransformation
Target audience:
p -Emergingleaders u -Seniorleaders m -Middlemanagers n -Nursingleadership v-Applicabletoall
–SimultaneousinterpretationCHE–CertifiedHealthExecutive®FCCHL–FellowoftheCanadianCollegeofHealthLeaders
2015 national health leadership conference
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June 15 - 16, 2015
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plenary presentations
Monday,June15
Monday, June 15
09:10 – 10:30
Driving innovation in canada – the view from the Federal Minister of Health 
TheHonourableRonaAmbrose,MinisterofHealth,hasbeeninvitedtoshareherviews oninnovativeideasidentifiedby
theAdvisoryPanelonHealthcareInnovationthatcouldbringthegreatestvaluetothehealthofCanadians.(Thissession
hasnotyetbeenconfirmed.)
speaker
the Honourable rona ambrose, P.c., M.P.– Health Canada (invited)
FirstelectedasaMemberofParliamentfor
Edmonton-SpruceGrovein2004,Minister
ambrose wasre-electedin2006,2008and
2011.Ms.AmbrosewasappointedMinisterof
HealthonJuly15,2013.
Ms.Ambrosehasheldseveralpositionsin
PrimeMinisterStephenHarper’scabinet:she
wasappointedMinisteroftheEnvironmentinFebruary
2006,MinisterofIntergovernmentalAffairsandMinister
ofWesternEconomicDiversificationinJanuary2007,
MinisterofLabourinOctober2008andMinisterof
PublicWorksandGovernmentServicesCanadain
January2010.InApril2010,shewasappointedtothe
additionalpositionofMinisterfortheStatusofWomen.
WhenshewasappointedMinisteroftheEnvironmentin
2006,shewastheyoungestwomantobeappointedto
CabinetinCanadianhistory.AsEnvironmentMinister,
Ms.AmbroseintroducedtheCleanAirActandwasa
leaderincallingforanewinternationalagreement,which
wouldincludeallmajoremitters,apositionnowadopted
bytheinternationalcommunityintheCopenhagenAccord.
AsMinisterofLabour,shehelpedresolvestrikesatVIA
Rail,Ottawa’spublictransitsystemandtheCanadian
NationalRailway.
InherroleasMinisterofPublicWorksandGovernment
ServicesCanada,Ms.Ambrosemadeimprovingthe
transparency,accountabilityandfairnessoftheprocurement
processoneofhertoppriorities.WhentheGovernment
ofCanadamadethehistoricdecisiontobuildtheRoyal
CanadianNavyandCanadianCoastGuardfleetsin
Canada,itwasunderherleadershipthattheGovernment
ofCanadadevelopedandimplementedthesuccessful
NationalShipbuildingProcurementStrategy.Thisstrategy
2015 national health leadership conference
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ensuredthattheprocessusedtoaward$33billionin
contractswasfair,independentandmerit-based.
AsMinisterfortheStatusofWomen,sheworked
tirelesslytoaddresstheproblemofviolenceagainst
womenandgirls.Shehasshownleadershipbyraising
awarenessofhonourcrimesinCanadaandpromoting
equalrightsforAboriginalwomen.
SheledCanada’scallforan“InternationalDayofthe
Girl”attheUnitedNationstohelpraiseawarenessofthe
discriminationfacedbygirls,aswellastheirtremendous
potential.TheHouseofCommonsunanimouslysupported
amotionputforwardbyMs.AmbrosetohaveCanada
leadthisinternationalcampaign.Theresolutiondesignating
theInternationalDayoftheGirlwasadoptedbythe
UNGeneralAssemblyonDecember19,2011.Canada
celebratedthefirstInternationalDayoftheGirlon
October11,2012.
Hercommunityservicehasincludedinvolvementwith
organizationsworkingtoendviolenceagainstwomen;
includingtheStatusofWomenActionGroup,theVictoria
SexualAssaultandSexualAbuseCrisisCentre,andthe
EdmontonWomen’sShelter.
Ms.AmbroseholdsaBachelorofArtsfromthe
UniversityofVictoriaandaMaster’sDegreeinPolitical
SciencefromtheUniversityofAlberta.
June 15 - 16, 2015
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www.nhlc-cnls.ca
plenary presentations
Monday, June 15
15:45 – 17:00
current trends in health system innovation in global health systems 
Dr.AnneSnowdonandDr.CharlesAlessiwillexplorethecurrenttrendsinhealthsysteminnovationinglobal
healthsystems,andwillcomparethosetrendswithcurrentstrengthsandopportunitiesfortransformativechangein
Canadianhealthsystems.Acomparativeanalysisofglobalhealthsystemswillexaminethecostandthevaluehealth
systemsdelivertopopulationstheyaremandatedtoserve,whichservesasaplatformtoaddressconsumertrends
towardspersonalizationofhealthsystemsglobally.Canada’sprogresstodateandlessonstobelearnedfromthe
successofothercountriessuchastheUKwillbethefocusofdiscussionduringthissession.
speakers
anne snowdon – Chair, Ivey International Centre for Health Innovation
charles alessi – Co-Chair, National Association of Primary Care, NHS Confederation; Senior Advisor, Public Health England;
Lead Dementia, Public Health England; Senior Advisor NHS Clinical Commissioners
Dr. anne snowdonhasdedicatedmuchofher
careertoproducingresearchandadvancing
innovationthatwillimprovethehealth
andwell-beingofCanadians.AsAcademic
ChairoftheInternationalCentrefor
HealthInnovationatWesternUniversity’s
IveyBusinessSchool,Dr.Snowdonleads
theCentre’sworktodrivehealthsystem
sustainabilityandproductivity.
Apassionateeducator,Dr.Snowdonisanadvocatefor
inter-professionallearning,andhastaughtandmentored
studentsacrossanumberoffacultiesanddisciplines.She
isaprofessoratWesternUniversity’sIveyBusinessSchool
andFacultyofHealthSciences,andiscross-appointed
totheSchulichSchoolofMedicine&Dentistryandthe
FacultyofEngineering.SheisalsoanAssociateProfessorto
theadjunctacademicstaffoftheSchoolofRehabilitation
TherapyatQueen’sUniversity.
Currently,Dr.Snowdonisleadingover15innovation
researchinitiativesacrossCanadaandisanAdvisory
BoardmemberoftheCanadianInstitutesforHealth
ResearchInstituteforHumanDevelopmentandChild
andYouthHealth,ontheBoardofDirectorsforthe
LondonEconomicDevelopmentCorporation,anda
memberoftheOntarioHealthInnovationCouncil.
Dr.Snowdonhaspublishedmorethan70research
articlesandreceivedover$7millioninresearchgrants.
SheholdsaBachelorofScienceinNursingfromThe
UniversityofWesternOntario,aMastersofScience
fromMcGillUniversityandaPhDinNursingfromthe
UniversityofMichigan.SheisaFulbrightScholarandwas
awardedtheSocialSciencesandHumanitiesResearch
CouncilDoctoralFellowshipforherdoctoralresearch.
2015 national health leadership conference
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Dr. charles alessi isageneral
practitionerinSouthWest
London.
Dr.Alessihasextensive
experiencewiththeNHSin
avarietyofseniorpositionsin
bothprimaryandsecondary
careaswellasPrimaryCare
TrustsandHealthAuthorities.Dr.Alessiassumedthe
roleofChairmanoftheNationalAssociationofPrimary
Care(NAPC)inJanuary2012andbecameCo-Chair
inSeptember2014.HeisalsoSeniorAdvisorofNHS
ClinicalCommissioners.
InJuly2012,hewasappointedAdjunctResearchProfessor
atWesternUniversity’sIveySchoolofBusiness,forthe
MBAinHealthInnovationprogramandinJuly2013was
alsoappointedAdjunctResearchProfessorinClinical
NeurosciencesattheSchulichSchoolofMedicineand
DentistryatWesternUniversityinCanada.
InJanuary2013,hewasappointedasSeniorAdvisorto
PublicHealthEnglandandwasappointedleadforDementia
inJanuary2014andleadforWellnessinOctober2014.
HealsositsonthementalhealthAdvisoryBoardofone
ofthelargestAcademicHealthNetworks,University
CollegeLondonAcademicHealthPartnershipandin
September2014,wasappointedVisitingProfessorof
Psychology&LanguageSciences–ClinicalEducational
andHealthPsychologyatUniversityCollegeLondon.
Hehasextensiveexperienceofworkingatseniorlevels
bothnationallyandinternationally,inEuropeandthe
Americas.AsCo-ChairoftheNAPC,whichrepresents
theoutofhospitalsectorintheNHSConfederation,he
isveryactiveinthedevelopmentofpolicyinhealthcare
andinternationallyhehasbeenactiveinadvisingboth
governmentsandinternationalorganizations.Healsohas
experienceofmilitarymedicineuntilrecentlyactingas
DirectorofMedicineandClinicalGovernanceforthe
BritishArmedForcesinGermany.
June 15 - 16, 2015
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www.nhlc-cnls.ca
plenary presentations
Tuesday,June16
tuesday, June 16
08:30 – 10:00
the good, the bad and the funny on mental health 
Thissessionwillexplorehowthestigmatizationofmentalillnesscontinuestocontributetotheeconomicburdenof
healthcareinCanada.
ThesessionwilloutlinewhytheNationalStandardforPsychologicalHealth&SafetyintheWorkplaceshouldbe
adoptedthroughoutallareasofthehealthcaresystem.
CoupledwiththecompellingstoryofoneofCanada’sleadingcomediansandactresses,thisintimateandhilarious
presentationwillchallengeperceptionsandbeliefsaboutmentalhealthineachofourdailylives.
speakers
louise bradley – President and CEo, Mental Health Commission of Canada
Jessica Holmes – Celebrated comedian and author
AproudNewfoundlander,louise bradley
startedhercareerasaregisterednurse
inCornerBrook,Newfoundland,where
shediscoveredanimmediatepassionfor
mentalhealth.
Louise’sworkhastakenheracrossthe
country,whereshehasheldarangeof
positionsacrossthehealthsector.Fromfrontlinenursing,
toforensicandcorrectionscare,toresearch,teaching,
andlarge-scalehospitaladministration,Louisehasseen
mentalhealthissuesonthegroundandatthehighest
administrativelevel.
LouisebecamePresidentandCEOoftheMentalHealth
CommissionofCanadain2010,afterservingasSenior
OperatingOfficerfortheUniversityofAlbertaHospital,
oneofCanada’sleadingclinical,researchandteaching
hospitals.
SheholdsdegreesfromDalhousieUniversityand
NortheasternUniversityinBoston,whereshereceiveda
MastersofSciencewithaspecializationinmentalhealth.
In2012,shewasawardedtheQueen’sDiamondJubilee
Medalinrecognitionofheroutstandingcontributionsto
thefieldofCanadianmentalhealth.
Inheryearsofwork,Louisehasheardfromhundreds
ofCanadianslivingwithmentalillnessandmentalhealth
problems.Theirstoriesareherinspirationtosparkleading
andlastingchangeformentalhealthcareinCanada.
2015 national health leadership conference
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Jessica Holmes,afavourite
onCBCTV’sRoyal Canadian Air
Farce,hasbroughtthehouse
downopeningforgiantssuchas
EllenDeGeneres,LeslieNielsen,
JerrySeinfeld,andOprahWinfrey.
Hercomedichigh-jinksand
crazyantics,toppedwithheruniqueknackforskewering
celebrities(includingCélineDionandBritneySpears),are
suretoamuseeventhemoststraight-facedaudiences.Her
grace,bilingualism,andabilitytoreactontheflymakeher
anaturalchoiceasanentertainer,emcee,ormore.
Asaperformer,Holmes’sproductionshavegarneredher
a“PlatinumAward”atTheWorldfestInternationalFilm
Festival,andnominationsforGeminiAwardsandthe
prestigiousTimSimsScholarship.Sheisalsoknownfor
herworkinfilms,includingWelcome to Mooseport,and
Citizen Duane.
Holmesdevotesmuchtimetohelpingotherslivewell.
Shemixeshumourwithhermessageaboutde-stressing
andlaughingatlife’sshortcomings,speakingwith
intelligenceandinsightonherownexperiences:dealing
withpost-partumdepression,findingwork-lifebalance,
andre-ignitingpassion.Sherecentlyreceivedcertificationas
awellnesscoachfromSanDiego’sLifePurposeInstitute.
Herautobiographicalbook,I Love Your Laugh,was
publishedin2010.
June 15 - 16, 2015
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plenary presentations
tuesday, June 16
15:20 - 16:50
the great canadian Healthcare Debate 
TheCanadianCollegeofHealthLeadersandHealthCareCAN–co-hostsoftheconference–aredelightedtointroduce
thefirsteverpolicyforumtotakeplaceatNHLC.
Whatneedstobedonetoraisethebar,fosterinnovation,andimproveorganizationalandhealthsystemperformance?
Healthcareleadersarefacinganunprecedentedsetofchallenges.ThisGreatCanadianHealthcareDebatewilloffera
uniqueopportunitytodebateandpasspolicyresolutionsaimedatassistingpolicy-makersatalllevelstoraisethebarto
addressthekeyhealthcarepolicychallengesfacingCanada.
Plantoattend!Motionshavebeensubmittedbyhealthleadersandtrusteesincludingconferencedelegates,andhave
beenreviewedbyadistinguishedPolicyResolutionCommittee*,chairedbyTonyDagnone,FCCHL,FACHE.Jeffrey
Simpson,notedjournalist,willpresideoverthedebateandwillleadparticipantsinfrankandlivelydiscussion.Closeout
yourconferenceexperiencebyhavingyourvoiceheardonfuturedirectionsofourhealthandhealthcaresystem.
Debate exclusive sponsor:
Host:tony Dagnone, FccHl, FacHe – Chair, NHLC Policy Resolution Committee
Moderator:Jeffrey simpson – The Globe and Mail’s National Affairs Columnist
Policy resolution committee members: Dr. Brendan Carr, CHE, Dan Florizone, Neil Fraser,Vickie Kaminski, Dr. Jack Kitts,
Greg Lawrie,CHE, Mary Lee, Sharon Nettleton, Dr. Richard Wedge, owen Adams (Advisory Role), Ray Racette, CHE, Bill Tholl,
and Jennifer Kitts
Mr. tony DagnoneservesasHealthCare
AdvisorofPacific&WesternBankofCanada.
Mr.DagnoneservedasPresidentandChief
ExecutiveOfficerofUniversityHospital,
Londonsince1992.Hehasoverthirty-eight
yearsofexperiencewithinthehealthcare
system.HeservedasInterimChiefExecutive
OfficerofMedbuyCorporationfromMay
2011toDecember2011.HeservedasPresidentand
ChiefExecutiveOfficeroftheamalgamatedVictoria/
UniversityHospitals,nowcalledLondonHealthSciences
Centre,sinceOctober1995.PriortojoiningUniversity
Hospital,Mr.Dagnonespent25yearsatRoyalUniversity
HospitalinSaskatoon,Saskatchewan,including15yearsas
PresidentandChiefExecutiveOfficer.Heservedasthe
ChairmanofCanadianCollegeofHealthLeaders.
Mr.DagnoneservedastheChairmanoftheOntario
HospitalAssociation.HehasbeenanExternalBoard
MemberofMedbuyCorporationsinceJanuary2012.Hehas
participatedinnumerousprovincialandnationalhealthcare
committees.HispastcommunityworkincludesChairman,
CityofSaskatoon’s100thAnniversaryCelebrationsin
1982andChairmanofthe1989CanadaSummerGames,
involvinghosting3,000highperformanceyoungathletes.
HehasbeenontheBoardofCancerCareOntario
sinceSeptember2001.HeservesasaDirectorofthe
OntarioHospitalAssociation.Mostrecently,heservedas
commissionerofSaskatchewan’sPatientFirstReview.He
regularlypresidesovertheCitizenshipCourtinLondon.
In2003,hewasawardedtheQueen’sJubileeMedal.
2015 national health leadership conference
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Jeffrey simpsonhashisfinger
onthepulseofCanada–and
theworld.The Globe and Mail’s
nationalaffairscolumnistsince
1984,Simpsonisoneofthefew
outstandingpoliticalwriterswho
canexpresshisopinionsaswell
spoken,ashecaninwriting.The
authorofsevenbooks,includingChronic Condition: Why
Canada’s Health Care System Needs to be Dragged into the
21st Century,Simpsonisasought-afterspeakeratmajor
conferencesandabroad.
SimpsoniscurrentlyaseniorfellowattheSchoolofPublic
andInternationalAffairsattheUniversityofOttawa.Hehas
alsobeenanadjunctprofessorattheInstituteofPolicyStudies
atQueen’sUniversity.HewasaJohnS.Knightfellowat
StanfordUniversity,aSkelton-ClarkfellowandBrockington
VisitoratQueen’sUniversity,andaJohnV.Clynefellowat
theUniversityofBritishColumbia,amongotherpostings.
SimpsonhaswonallthreeofCanada’smajorwritingprizes:
theGovernor-General’sawardfornonfictionwriting;the
NationalMagazineAwardforpoliticalwriting;andtheNational
NewspaperAwardforcolumn-writing.Hehasalsowon
theHymanSolomonAwardforexcellenceinpublicpolicy
journalism,andtheArthurKroegerprizeforpublicdiscourse.
SimpsonwasmadeanOfficeroftheOrderofCanadain2000
forhiscontributiontojournalism,andhasreceivedseven
honorarydegreesfromCanadianuniversities.Hisviewshave
beenpublishedinSaturday Night, The Report on Business
Magazine, The Journal of Canadian Studies and The Queen’s
Quarterly.
June 15 - 16, 2015
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www.nhlc-cnls.ca
Presented by:
2015 National Awards Gala – Sunday, June 14, 2015
Delta Prince Edward & PEI Convention Centre
Charlottetown, Prince Edward Island
Evening emcee: Bill Carr, multi-media
artist, an actor, humorist, writer,
motivational speaker and filmmaker
For more information, and to purchase tickets/tables, please visit: www.cchl-ccls.ca
Welcome reception
sponsor
Dessert reception
sponsor
conference features
concurrent and poster sessions
PlanyourconferenceexperienceaheadofarrivinginCharlottetown.Learnmoreaboutthisyear’sconcurrent
sessionsandpostersbyreadingsessiondescriptionsandabstractsatwww.nhlc-cnls.ca.
Thisprogramissubjecttochangewithoutnotice.
health leaders coaches’ corner
Takeyourleadershiptothenextlevel.ComeandspeakwithleadersfromacrossCanada
inaone-on-onesetting.Hearpersonalleadershipstories,askquestionsandgainvaluable
advice.Leadersofhealthregions,hospitals,privatesectorandcommunityorganizations,
fromcoasttocoast,willbeavailabletoprovidearmchaircoachinginrelaxedsurroundings.
Thissessionisidealforemerging,mid-careerorseniorleaders,lookingforadvice
andfeedbackfromsomeofCanada’smostrespectedhealthleaders.Delegates
must pre-register to participate in one of the two coaching sessions.Staytuned
formoreinformation.
Sponsored by:
nhlc mobile application
Getinformationontheconferencefromanysmartphoneortablet–program-at-a-glance,sessiondescriptionsand
more–availablesoononourconferenceapp.Watchfordetails!
excellence in health leadership awards
Wearepleasedtoprofilethe2015recipientsfromtheCanadianCollegeofHealthLeadersnationalawardsprograms.
PleasebesuretovisitourExcellenceinhealthleadershiparealocatedneartheposterboarddisplays.Awardwinners
willbepleasedtodiscusstheirachievementsduringallconferencenetworkingandsocialopportunities.
2015 national health leadership conference
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June 15 - 16, 2015
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Breakfast sessions
Monday, June 15
07:15 – 08:15
What canadians told us: launching
the results of a new public opinion poll
engagement, innovation, improvement…and
evidence
Canadianscontinuetorankhealthcareamongtheirtop
issues.Addressingtheirconcernspertainingtoleadership
andinnovation,thissessionwillannouncethefindings
ofanIpsosReidpublicopinionpoll,commissioned
byHealthCareCAN,tobereleasedonJune15.These
importantsurveyresultsarespeciallytimedtocoincide
withthepossiblereleaseoftheMinisterofHealth’s
AdvisoryPanelonHealthcareInnovation,andwith
NHLC,asweheadintoelection2015.Willhealthcare
beadefiningissueinthefallelection?Ifnot,whynot?
Theresultsmaysurpriseyou.
Technologicalinnovation–includingnewdrugs,medical
devices,diagnostics,andprocedures–canstrengthenour
healthsystemandimprovepatientoutcomes.Butnew
doesn’tnecessarilymeanbetter.Decision-makersare
inundatedwithexpensivenewtechnologies,onlysomeof
whichaddresstheirmostpressinghealthcareissuesand
manyofwhichpromiseonlymarginalincreasesinclinical
effectiveness,oftenatahigherpricetag.Adistinguished
panelofhealthleaderswilldiscusshealthsystempressures
andthechallengestheyface,andhowtheyuseevidence
toidentifyandharnessthebenefitsoftrueinnovation.
click heretoregister.Contactinfo@healthcarecan.ca
formoreinformation.
Whilethereisnofeetoattendthissession,registration
byJune5thisrequired.
speakers
click here toregister.
Colours for use within identity:
Pantone 7463
|
CMYK: 100, 43, 0, 63
Pantone 361
|
CMYK: 69, 0, 100, 0
Tobeconfirmed
speakers
Tobeconfirmed
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B r e akfast
sessio n s
Monday, June 15
07:15 – 08:15
Health leadership performance and
sustainability: What’s leadership got
to do with it?
advancing workplace mental health:
From knowledge to action
TheCanadianHealthLeadershipNetwork(CHLNet),a
valuenetwork,isdedicatedtoimprovingCanadianhealth
performanceandsustainabilitythroughevidence-based
leadership.Webelievethatevidenceisfoundationalfor
bestpracticeofleadershipandleadershipdevelopment.
Comejoinustohearwhatishappeningbothnationallyand
internationally(UnitedKingdomandAustraliaespecially)
inbuildingandcuratingthisknowledge,andhowCHLNet
islinkingtheresearchcommunityanddecision-maker
communitytogethertoachievethissharedpurpose.
PleaseRSVPtoLyndaBecker,CHLNetat
lbecker@chlnet.catoattendthissession.
RSVPtoSandraKoppert,BusinessDevelopmentand
Marketing,MentalHealthCommissionofCanadaat
skoppert@mentalhealthcommission.caor
613-683-3921.
speakers
Rachel Bard –EasternChampion,CHLNet
Graham Dickson–SeniorPolicyAdvisor,CHLNet
Kelly Grimes–ExecutiveDirector,CHLNet
Gillian Kernaghan–Co-Chair,CHLNetandCEO,
St.Joseph’sHealthCare,London
Garth Waite –HealthPEI
Nadine Whelan–EasternHealth
2015 national health leadership conference
Theworkplaceplaysanessentialpartinmaintaining
positivementalhealth.Yetitcanalsobeastressful
environmentthatcontributestotheriseofmentalhealth
problemsandillnesses.Infact,healthcareworkersare
1.5timesmorelikelytobeoffworkduetoillnessor
disabilitythanpeopleinallothersectors.Tosupport
mentalhealthinallworkplacesacrossCanada,the
NationalStandardforPsychologicalHealthandSafetyin
theWorkplacewasreleasedin2013.JointheMental
HealthCommissionofCanadaforthisbreakfastsession
tolearnmoreabouttheNationalStandardandhowyou
canbegin,orbebetterpreparedtocontinue
yourjourney.
speakers
Tobeconfirmed
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June 15 - 16, 2015
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B r e akfast
sessio n s
tuesday, June 16
07:15 – 08:15
leaDs leadership capabilities
Framework: adopting and sustaining a
leaDs environment
better together: creating a culture of
partnership and engagement
Stronghealthcareleadershiphasbeenacknowledgedas
anationalprioritybyFirstMinistersandtheHealthCare
InnovationWorkingGroup(CounciloftheFederation,
July2012).TheLEADSinaCaringEnvironment(LEADS)
leadershipcapabilitiesframeworkistheonlyleadership
frameworkthathasbeendesignedspecificallyfor
thehealthsystemandisbeingadoptedbyhealth
organizationsacrossCanada.
TheLEADSCollaborativeisapartnershipthat
promotescollaborationwithhealthorganizationsto
becomeLEADSpartnersbyadoptingLEADSand
workingtogethertodevelop,adoptandsustain
LEADS-basedleadershipstrategieswithinorganizations.
LEADSleadershipdevelopmentprograms,provided
throughtheLEADSBusinessUnit,aredesignedtolink
totheorganization’sstrategicplan,existingleadership
developmentinitiatives,supportiveculture,strategic
outcomesandtalentmanagementintegration.
RepresentativesfromCCHL’sLEADSBusinessUnit,
HamiltonHealthSciencesandtheSaskatchewan
LeadershipProgramwillpresentexamplesonhow
organizationshaveadopted,integratedandsustained
theLEADSframework.
TheCanadianFoundationforHealthcareImprovement
(CFHI)istheexclusiveCanadianpartnerforthe
U.S.-basedInstituteforPatient-and-Family-Centered
Care’s(IPFCC’s)newcampaign:BetterTogether:
PartneringwithFamilies.Thiscampaigniscallingon,and
supporting,hospitalsacrossNorthAmericatochangethe
conceptfromfamiliesas‘visitors’tofamiliesaspartners
incarebyreplacingrestrictivevisitinghourspolicieswith
familypresencepolicies.Preliminaryresearchresults
willshedlightonthestateofvisitinghoursinhospitals
acrossCanada.JoinusonTuesday,June16,2015from
7:15–8:15a.m.forauniquebreakfastopportunity.
ToRSVP,pleaseemailJenniBouchardat:
jenni.bouchard@cfhi-fcass.ca.
speakers
Tobeconfirmed
RSVPtoLaurieOmanat loman@cchl-ccls.catoattend
thissession.
speakers
Ellen Melis–StrategicDirector,LEADSBusinessUnit
Brenda Lammi–Director,LEADSOperations,
LEADSBusinessUnit
Sandra Ramelli–DirectorofOrganizational
Development,HamiltonHealthSciences
Betty Mutwiri–Director,OrganizationalLearningand
Leadership,People,PracticeandQuality,Saskatoon
RegionalHealth
Sponsored by:
2015 national health leadership conference
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June 15 - 16, 2015
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b r e akfast
sessio ns
Tuesday, June 16
07:15 – 08:15
The dynamic duo - Technology and clinician
leadership: Key to success in PEI
We know that our patients are safer when processes are
automated and when simplification and standardization
are introduced. We also know that the introduction of
technology is necessary but not sufficient to affect change.
Key enablers like clinical leadership are key to improving
access, efficiency and quality of care. Clinicians in
executive leadership roles can be very effective in
helping organizations achieve clinical transformations,
including CPOE and other digital health milestones.
At this session, participants will receive an overview
of the impact of digital health across Canada. They will
also hear about specific examples of how the conference
host province, PEI, is combining technology and clinician
leadership to improve the patient experience for
Islanders through computer provider order entry
(CPOE), remote patient monitoring and other digital
health innovations.
Shaping Our Future Together
The greatest danger in times of turbulence is not the
turbulence; it is to act with yesterday’s logic.
— Peter Drucker
Since its formation 20 years ago, the Canadian Institute
for Health Information (CIHI) has harnessed the power
of data and informatics to become an integral part of
Canada’s healthcare landscape. This landscape is changing,
and in an effort to be responsive to new challenges
facing its stakeholders, CIHI has been exploring future
healthcare directions and information requirements.
To understand these new opportunities, meaningful
conversations were held with health leaders across the
country, as well as with technology innovators, including
organizations not traditionally associated with health,
like Google and LinkedIn. This session will speak to the
cross-country dialogue, initial thinking about future
directions and innovations under way.
Click here to register.
To register for CIHI’s breakfast session, email us at
conferences@cihi.ca.
Speakers
Speaker
Timothy J. FitzPatrick, MD, FRCP – Chief Medical
Information Officer, Health PEI
Louise Beauchesne – Executive Regional Director,
Quebec & Atlantic, Canada Health Infoway
David O’Toole – President and CEO, Canadian Institute for
Health Information
2015 National Health Leadership Conference
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2015 national health leadership conference
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social events
Monday, June 15
17:00 – 18:30
chairs’ reception
BrianSchmidt,FCCHL,BoardChairoftheCanadianCollegeofHealthLeaders,AliceDowningandChrisPower,CHE,
Co-chairsofHealthCareCAN,arepleasedtoinviteallparticipantstoareception,providinganexcellentopportunity
tomeetboardmembers,renewoldacquaintancesandmakenewones.
Sponsored by:
chris Power, cHe – Co-chair,HealthCareCAN
brian schmidt, FccHl – Chair,CanadianCollegeofHealthLeaders
alice Downing – Co-chair,HealthCareCAN
Colours for use within identity:
Pantone 7463
Monday, June 15
|
CMYK: 100, 43, 0, 63
Pantone 361
|
CMYK: 69, 0, 100, 0
18:30 – 22:30
east coast kitchen party
ExperienceatraditionalEastCoastKitchenPartyattheaward-winningPeakesQuayRestaurantandBar,juststepsaway
fromthePEIConventionCentre–joinyourcolleaguesforseafoodchowder,oysters,mussels,lobsterandlivemusic.The
costof$100+HSTincludesdinner,twodrinkticketsandlivemusicprovidedbyCynthiaMacLeodandJonMatthews.
* This event may be cancelled should the number of registrations be insufficient.
2015 National Health Leadership Conference
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June 15 - 16, 2015
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General information
the national health leadership conference will take place June 15 – 16 at the prince edward
island convention centre, 4 Queen street, charlottetown, pe.
prince edward island is crescent-shaped and resembles a cradle, thus the Mi’kmaq name of
abegweit, which means “the land cradled on the waves.” its rich culture and heritage offer
much to be seen and explored and the warm hospitality sets them apart.
the green pastoral landscape and water views make the island way of life unique. roam
the colourful countryside, stroll along the many miles of beaches, golf at a top-rated
course, participate in a kitchen ceilidh, browse through the many craft shops, or engage
your senses by taking part in a unique and authentic pei experience. Your stay in pei is
sure to be memorable!
registration information
conference registration fees
Registrationisonlyavailableonlineatwww.nhlc-cnls.ca.
Registrationfeesincludeadmissiontoallconferencesessions,two
continentalbreakfasts,fourrefreshmentsbreaks,twoluncheonsand
theChairs’reception.
Early Bird fee*
$845.00 + HsT
regular fee
$945.00 + HsT
student fee**
$310.00 + HsT
Daily registration
$630.00 + HsT
Members of the Canadian College of Health Leaders and
HealthCareCAN are entitled to a $50 discount.
* Registration fees must be received or postmarked no later
than april 30, 2015, to qualify for the Early Bird rate.
** Proof of full-time student status required upon registration.
2015 National Health Leadership Conference
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June 15 - 16, 2015
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G e neral
info rM atio n
registration policies
Conference payment policy
RegistrationmustbesubmittedonlineandpaidinfulltoqualifyfortheEarlyBirdregistrationrate.Ifpaymentisnot
receivedbythedeadlinedate,attendeeswillbeinvoicedatthenextdeadlinerate.Registrationsreceivedwithoutfull
paymentwillbeconsideredincomplete.
Conference cancellation policy
Conferencecancellationrequestsmustbesubmittedinwritingandreceivednolaterthanapril 30, 2015.Registration
feeswillberefundedminusa$250.00administrativefee.there will be no refunds for cancellation requests received
after april 30, 2015.
No-showsoccurwhenindividualsregisterbutdonotattendtheconference.No-showsarenoteligibleforarefund.
TheNHLCPlanningCommitteereservestherighttomakechangesinprogramsandspeakers,ortocancelthe
conferenceifregistrationtargetsarenotmetorwhenconditionsbeyonditscontrolprevail.Iftheconferenceisnot
heldforanyreason,theNHLCSecretariat’sliabilityislimitedtotherefundoftheregistrationfeeonly.
Substitution policy
IfyouareunabletoattendtheNHLC,youarewelcometosendacolleagueinyourplace.Thereisnofeetomakethis
changeuptoApril30,2015.substitution requests received after april 30, 2015, will incur a $75.00 processing fee.
accommodation
registration and
information desk hours
Pei convention centre
sunday, June 14
12:00 – 17:30
Monday, June 15
07:00 – 17:30
Tuesday, June 16
07:00 – 17:00
Alimitednumberofguestroomsarebeingheldatfivehotels.
Pleaserefertotheaccommodationandtransportationsection
oftheconferencewebsiteforfulldetails,www.nhlc-cnls.ca.
ReservationsmustbemadebyMay 11, 2015,tobenefitfromthe
conferencerates.
Pre and post rates – rodd Hotels and resorts
RoddHotelsandResortsispleasedtoofferpreandpostconference
ratesatRoddCrowbushGolfandBeachResortandRoddBrudenell
RiverResort.Pleaserefertotheaccommodationandtransportation
sectionoftheconferencewebsiteforfulldetails,www.nhlc-cnls.ca.
air travel
Air Canada
AirCanadahasbeenappointedtheofficialairlineforthe2015
NationalHealthLeadershipConference.AirCanadaispleased
toofferyouspecialdiscountsonfares.Tobookaflightwiththe
promotioncodeeyUgKK31,accessaircanada.comandenterthe
codeinthepromotioncodefieldbeforeinitiatingyoursearch.
West Jet
WestJetoffersa10%discountofftheirbestavailablefareatthe
timeofbooking(excludingwebandpromotionalfares).Totake
advantageofthediscount,youmustmakeyourtravelarrangements
throughtheWestJetGroupsdepartmentat1-888-493-7853and
quoteconventionnumbercc7599.Conventioncodescannotbe
usedonWestJet.com.
2015 national health leadership conference
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June 15 - 16, 2015
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G e neral
info rM atio n
Ground transportation
TaxiandlimousineservicesareavailablecurbsideinthearrivalsareaforallarrivingflightsattheCharlottetownAirport.
Aone-waytriptodowntownCharlottetowncosts$22.00bytaxior$26.00bylimousine.(Ratessubjecttochange.)
Hertz
SpecialcarrentalrateshavebeennegotiatedwithHertzforattendeesofthe2015NationalHealthLeadership
Conference.Toreserveyourspecialmeetingrates,pleaseprovidecV# 022Q7355whenmakingreservations.Youcan
alsomakereservationsonlineorcallHertzdirectlyintheUnitedStatesandCanadaat800-654-2240.Atthetimeof
reservation,themeetingrateswillbeautomaticallycomparedtootherHertzratesandyouwillbequotedthebest
comparablerateavailable.Toviewrates,reserveonlineandforadditionaldetails,pleaserefertotheaccommodationand
transportationsectionoftheconferencewebsiteforfulldetails,www.nhlc-cnls.ca.
contact information
Forgeneralinformation,pleasecontact:
laurie Oman
Coordinator,ConferenceServices,NHLCSecretariat
c/oCanadianCollegeofHealthLeaders
Tel:613-235-7218or1-800-363-9056(ext.237)
E-mail:loman@cchl-ccls.ca
sponsorship and advertising opportunities
Becomeacorporatesponsorofthe2015NationalHealth
LeadershipConference.Anextensiverangeofbenefitsis
availabletoourcorporatesponsors,commensuratewiththe
levelofsponsorship.Wewouldalsobedelightedtotailora
benefitspackagetomeetyourorganization’sneeds.
Advertisingopportunitiesinthefinalprogramareaperfect
opportunitytoreachhealthleadersandbuildawarenessofyour
productsandservices.
Forfurtherinformationonsponsorshipandadvertising
opportunities,pleasecontact:
Jaime M. cleroux
VicePresident,MembershipandCorporateServices
CanadianCollegeofHealthLeaders
Tel:613-235-7218or1-800-363-9056(ext.235)
E-mail:jcleroux@cchl-ccls.ca
2015 national health leadership conference
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Canadian College of Health Leaders
HealthCareCAN
The Canadian College of Health Leaders is a national,
member-driven, not-for-profit association dedicated to
ensuring that the country’s health system benefits from
capable, competent and effective leadership. As defined
by the LEADS in a Caring Environment framework, a
leader is anyone with the capacity to influence others
to work together constructively. Through credentialing,
training, networking and mentoring, we support
health leaders in every sector and region, from every
professional background and at any stage of their career.
Guided by a code of ethics, we help individuals acquire
the skills they need to create change in their own
organizations and, ultimately, the health system. The
College achieves all of this within an environment of
collaboration, cooperation and member engagement –
through partnerships and chapters – promoting lifelong
learning and professional development while recognizing
leadership excellence.
HealthCareCAN is the national voice of healthcare
organizations across Canada. We foster informed
and continuous, results-oriented discovery and
innovation across the continuum of healthcare. We
act with others to enhance the health of the people
of Canada; to build the capability for high quality care;
and to help ensure value for money in publicly financed,
healthcare programs.
Situated in Ottawa, with 21 chapters across the
country and representing more than 3,200 members
and 80 corporate members, the College offers a range
of programs and services, including capabilities based
credentialing, professional development for Canadian
health leaders, and a nationwide career network.
Visit www.cchl-ccls.ca for more details. Follow us on
Twitter @CCHL_CCLS.
Learn more about our solutions to health system
challenges by visiting our website www.healthcarecan.ca.
Follow us on Twitter @HealthCareCAN.