Contents Introduction 2 Schedule and location of free meals throughout Richmond 2 Budgets 2 Purchasing patterns 2 Sharing Farm 3 Local, seasonal, organic foods 3 Cultural diversity and food sensitivities 3 The Community 4 Anticipated changes 4 Challenges faced by community meal providers 4 Recommendations to Richmond Food Security in supporting community meals 5 APPENDIX A Contact Information for Richmond Community Meals Providers June 2010 APPENDIX B Summary of Survey Data APPENDIX C Resources for Community Meals Providers Free Food Sources Local Food Resources Richmond Community Meals Report, July 2010 Introduction At the request of Richmond Food Security Society, data was gathered from known community meal providers during the Spring of 2010. The providers had already planned to meet, independent of RFSS, to share information and connect with each other, and were willing to have RFSS input at that time. A survey was constructed to gather basic information. Additionally, the group met on three occasions, each time at a different meal provider’s location. Both survey data and anecdotal evidence were used in the construction of this report. Funds were provided by RFSS to support the hosting agencies. Karen Dar Woon, author of this report, is a free-lance personal chef. Schedule and location of free meals throughout Richmond Four organizations currently offer free meals to the public on an ongoing basis: St. Albans Anglican Church, Tuesdays, 5:30 pm, except summer Salvation Army, Thursdays, 12:30 pm Richmond Bethel Church, Fridays, 1pm Gilmore Park United Church, Thursdays, 5:30 pm, except December In addition, Salvation Army offers an evening meal for Christmas dinner. Outside of Christian-faith based organizations, there are no other known public meal programs. Richmond Family Place offers meals to participants in evening programs. Several other faith-based organizations offer free or low-cost meals to their adherents. Contact information, Appendix A, follows at the end of this report. Budgets Meal programs are dependent upon private and corporate donations, community fundraising efforts, and community grants, for funding. Some of the programs are funded through their respective churches. Each meal provider is autonomous in it’s funding sources and purchasing. Average budget allocation is $2.50-$3 per person for food and sundries. Purchasing patterns Survey data indicates that supplies are most often purchased from large chain grocery stores and discount stores (i.e., Costco, Warehouse Club, Superstore). Some programs are well supported by private donations of food items. Most purchasing decisions are based on budget constraints. The majority of providers surveyed said they use frozen meat products “often”. 2 Richmond Community Meals Report, July 2010 Survey data revealed that most community meal providers are unfamiliar with alternatives to retail purchasing for supplies. Each program makes use of supplies from the Richmond Food Bank. As well, the providers with larger capacity also take advantage of bakery donation programs (i.e., Cobs or Safeway end-of-sales-day pickups) The survey also revealed that community meal providers generally do not purchase from sources outside of Richmond, even if the product cost is lower. This may be due to lack of information about delivery/pick up, and concerns about the cost of fuel. In two of the programs, Richmond Bethel and Gilmore Park, the paid staff are predominantly responsible for purchasing. At Salvation Army, volunteers purchase supplies. At St. Albans, supplies are purchased by both paid staff and volunteers. Volunteers and staff pick up donations for all the programs. A summary of the survey data, Appendix B, follows at the end of this report. Sharing Farm Some providers are not making optimal use of produce from the Sharing Farm. Reasons for this include: · Not aware that the Sharing Farm is able provide produce throughout the year; · Vegetables are unfamiliar to volunteers and to guests; · Not aware of how to store the produce; · Unable to pick up from the Farm on the pick-day; · Too much work to process fresh produce off the land; · Not enough notice given to the meal provider of what/when produce is available. Local, seasonal, organic foods As most meal programs are purchasing food supplies from grocery stores and discount grocers, it seems there is no protocol for purchasing locally grown or seasonal food. Meal providers expressed concern about additional purchasing cost, or processing time, involved in using locally grown, in-season food. Some providers expressed concern that many guests’ tastes do not encompass seasonally available vegetables, but tend towards basic and familiar items such as potatoes, onions, carrots, peas, broccoli. Purchase price was cited as the sole reason to not use organic produce, dairy products or meat. Cultural diversity and food sensitivities There appears to be very little conscious plan to provide foods which meet a variety of cultural and nutritional needs. Survey data indicates that the menus are generally of the “middle American” style of cooking; meat-based proteins, vegetables, starches, and salads. There is a large dependence on wheat and grain based calories (sandwiches, pasta, bread). Only one provider has a protocol for providing vegetarian, wheat-free, or dairy-free choices on a regular basis. Cultural diversity is not reflected in documented meal menus. Of note, some menus included the combination of meat and dairy products, which would specifically (but unintentionally) exclude members of some non-Christian faith communities. 3 Richmond Community Meals Report, July 2010 The Community The various Community Meal providers were unfamiliar with each others’ programs, and so decided to make regular visits. A number of observations were cited, based on attending each other’s meal programs: · A high degree of caring exists amongst community meal guests · A large proportion of guests attend several meals during the week · Guests travel from outside of Richmond to attend community meals · The majority of guests at all meals have certain similarities: working for low wages or not working; single elderly women living alone; homeless or under-housed; single adults; new resident to Richmond; affected by chronic conditions and disabilities; living on fixed income and/or low income · A number of families are present · Many guests also make use of other support in the community: Food Bank, clothing bank, drop-in centres. Anticipated changes The congregation of Richmond Alliance Church is interested in starting a food-based outreach, but there are no firm details at the time of this report. The building is equipped with a commercial kitchen. Richmond Bethel Church is considering a change from a lunch-hour program to an evening meal. Challenges faced by community meal providers Budget and staffing were cited by the meal providers as the greatest operational challenges. The budget for food has not increased significantly to recognize an increase in the number of guests attending free meals. In addition, the logistics involved in preparing the greater amount of food is daunting for some meal providers. Community meals who serve a larger number of guests face a challenge of continuing to provide a safe, secure and welcoming environment. While altercations are rare, there is a concern amongst providers as to how to manage large groups. For Gilmore Park, there is an ongoing challenge in retaining enough trained volunteers. 4 Richmond Community Meals Report, July 2010 Recommendations to Richmond Food Security in supporting community meals Based on the data collect from the survey, some concrete ways in which Richmond Food Security Society can support community meal programs in the City include: · Provide contact information for local farmers who are able to offer produce in suitable quantities, and at prices comparable to supermarket pricing · Provide funding to support periodic meetings of the various providers, up to 4 times per year, for the purpose of networking, resource sharing, solution-building, etc. · Provide or facilitate training opportunities for providers and volunteers, i.e., first aid, food safety, product knowledge or cooking demonstrations · Facilitate connections for (listed in this report) providers of community meals with other food-sharing program providers within Richmond · Provide logistical support, in conjunction with Richmond Sharing Farm and Richmond Food Bank, so that providers can access produce from the Sharing Farm · Provide access to a pool of volunteers who are interested, motivated, and possess the necessary skills, to work in the community meals programs. · Provide information to clients who can make use of community meal programs · Assist to set up and maintain an on-line knowledge library, including low-cost food resources, menus, recipes, etc. 5 Richmond Community Meals Report, July 2010 APPENDIX A Contact Information for Richmond Community Meals Providers June 2010 Name email phone affiliation Laurie Baignee lbaignee@shaw.ca 604-272-4910 Gilmore Park United Shelby Everitt everittshelby@hotmail.com 604-274-1271 Gilmore Park United Rob Ogden ogdenrob@hotmail.com 604-272-4449 Gilmore Park United Sandy Jolly s_jolly@telus.net 604-272-4449 Gilmore Park United Karen Dar Woon chef2u@telus.net 604-329-7240 Gilmore Park United Ruth Wiens office@richmondbethel.ca 604-274-2811 Richmond Bethel Chad Ekren chad@capitalconceptsgroup.com604-220-7343 Richmond Bethel Scott Tolhurst stolhurst@richmondbethel.ca 604-274-2811 Richmond Bethel John Fisher jetravels@shaw.ca 604-277-9560 Salvation Army Mj. Brad Smith brad_smith@can.salvationarmy.org 604-274-2424Salvation Army Mj. Mary Smith mary_smith@can.salvationarmy.org 604-274-2424Salvation Army Fran Bates elf@phas.ubc.ca 604-271-5039 St. Albans Anglican Deneanne Quammequamme@shaw.ca 604-271-9096 St. Albans Anglican David Kimpton davidkimpton@shaw.ca 604-270-2597 St. Albans Anglican Pauline & Bob Jonesbobandpauline@telus.net 604-273-8425 St. Albans Anglican Rose Rourke 604-271-4168 St. Albans Anglican Peter D'Souza jpdsouza@shaw.ca 604-207-9565 St. Paul's Catholic Janet Sutherland neil.sutherland@ubc.ca St. Albans Anglican Janis Lambert janice@richmondfamilyplace.ca Richmond Family Place Kamal Ghamal kamal@richmondbaptist.com 778-235-3285 Richmond Baptist Church Arzeena Hamir arzeenahamir@shaw.ca 604-727-9728 Richmond Food Security Society 6 30-50 # of guests 60-80 $80-100 $150 0 3 7 $250 5 least expensive easy to get to influences to supplier choice 120-135 $325 8 number of volunteers delivery 9 food service suppliers variety price costco available materials, including sharing farm items on sale foodbank Beef meatloaf, gravy, mashed potatoes, peas & carrots, tossed salad, chocolate brownies Salsa chicken, brown rice, veg medley, coleslaw, fruited jello Savoury bread pudding, turkey sausage, mixed veg, tossed salad, apple cake, lentil & rice soup Roast pork, scalloped potatoes, braised greens (chard, kale, bok choy), tossed salad, fruit salad; tomato rice soup Roast chicken, mashed potatoes, mexicali corn, tossed salad, apple-pear crumble, grapes Typical/recent menus Gilmore Park United Church Thur Community Meal 5:30 PM #1 Rd. & Blundell Rd. Spaghetti w/ vegetable sauce, meatballs, caesar salad, garlic toast, mulled fruit juce Turkey pot pie, parsley potatoes, cabbage & noodle salad, buns, hot chocolate, rice pudding Meatloaf w/ tomato sauce, mashed potatoes, mixed veg (peppers, onion, tomato), buns, hot lemon tea, peach cobbler w/ whipped cream Salmon or tuna patties, lemon mustard sauce, baked cabbage, coined carrots & peas, buns, mulled fruit juice, fudge brownies Sweet & Sour Meatballs, steamed rice & peas, veg chop cuey, veg egg rolls, hot chocolate, peanut butter cookies Typical/recent menus 150 Ham, rice, vegetables, salad, bun, dessert ease of preparation time for preparation grocery stores large donations of meat 5 foodbank sharing program with other SAs save-on foods 6 costco foodbank Influences to meal planning costco available materials, including easy for volunteers 20-30 foodbank donations to get to grocery stores variety price private donations number of helpers available # of/meal Volunteers Suppliers Macaroni/Beef casserole, mixed vegetables, salad, bun, dessert Chili Dog, salad, dessert Stew, mashed potatoes, coleslaw, bun, dessert Typical/recent menus Thur 12:30 PM Paid staff $ per meal hrs/week Budget meat, potatoes, rice, salad, bun, dessert Typical/recent menus Fri 12:30 PM Day/Time St. Albans Anglican Tues Community Meal 5:30 St. Albans Rd & Granville Ave. The Salvation Army Community Lunch Gilbert Rd & Blundell Rd. Richmond Bethel Church Free Community Meal #5 Rd & Williams Rd. Program Name Provider Richmond Community Meals Report, July 2010 APPENDIX B Summary of Survey Data Richmond Community Meals Report, July 2010 APPENDIX C Resources for Community Meals Providers Purchasing Food and Other Services QUEST FOOD EXCHANGE Based in Vancouver, BC, Quest Outreach serves to “rescue”, or redirect, foods which, while completely edible, are headed to the waste stream due to “non-conformance” to market standards. This includes perishable goods with a “best before date” which is coming near, canned foods in broken or incomplete shipping boxes, produce, fish from unclaimed inventory in storage facilities. The Food Exchange is operated by the Quest Outreach Society, a registered not-for-profit organization. A variety of staple and dry goods are available in the low-cost grocery stores, and through the warehouse. At times, frozen meats, poultry and fish are available, as well as produce. Agencies are required to register in order to purchase from Quest. Delivery is available. Agencies are also able to refer clients to shop in the low cost grocery. http://www.questoutreach.org/ 604-602-0186 SUNOPTA Part of the SunOpta grocery group, providing organic and conventional produce and grocery items. On Saturdays, SunOpta sometimes opens the warehouse dock to the public. Organic produce from the previous week is available for purchase at a discount. 12757 Vulcan Way, Richmond 604-276-2411 8 Richmond Community Meals Report, July 2010 FOOD SERVICE SUPPLIERS Some distributors will deal directly with agencies, and will deliver with a minimum order. It may be possible to partner with other meal programs to share a delivery, and therefore lower some costs. Or, depending upon your storage capacity, consider ordering items which can be used in subsequent meals. JK Poultry Located in east Vancouver. Will deliver to Richmond, if orders are over $100; next day delivery available. Provides conventional and non-medicated chicken, turkey and other poultry products. Fresh, frozen, whole, cut up and cut-to-order are available. Must set up account before ordering. Accept cash, cheque, Mastercard or VISA. Deliveries can be COD. Open Monday-Friday only. Sales rep Jerry Dawson 771 East Cordova Street, Vancouver, BC V6A 1M@ 604-253-8292 Yen Bros Distributing Located in east Vancouver. Will deliver to Richmond, minimum $250. Pick up available for smaller orders. Set up an account in advance (can be done by phone and fax). Provides conventional produce, including specialty mushrooms, imported and local fruits, and oriental vegetables; fresh and frozen meat products; food-service sized packages and cans of grocery product. Pre-cut salads, vegetables and fruits are prepared the day before shipping. Open 7 days a week, except holidays. 1988 Vernon Drive (near Clark Dr. & 1st Ave), Vancouver, BC V6A 3Y6 604-255-6522 Pro-Organics Distributing Located in Burnaby. Will deliver to Richmond, minimum $200 order. Pick up available for smaller orders. Set up an account in advance, by phone and fax. Provides organic produce, dairy and grocery products. Open Monday-Thursday 8-3:30; Friday 8-1:30 Sales rep: Jacquie Breadmore 4535 Still Creek Avenue, Burnaby, BC V5C 5W1 604-253-6549 Central Foods Co. Ltd. Located in Richmond, near No. 5 Road & Steveston Hwy. $50 minimum order for delivery. Deliveries available Mon.-Sat. Orders can also be picked up Mon.-Sat. Set up an account in advance, by phone. Provides fresh produce and dry goods. 12160 Horseshoe Way, Richmond, BC V6A 4V5 Fax 604-271-8380 • 604-271-9797 RETAIL 9 Richmond Community Meals Report, July 2010 Many retail outlets will give a discount on bulk purchase IF ASKED. Save On Foods bakery can offer 10%. Ask the manager. Sometimes the meat department will give a discount when asked as well. Phone ahead. Beefway Meats, at Kingsway and Slocan in Vancouver, has very reasonable prices. They will deliver, for a fee. Phone 604-438-1190 WAREHOUSE CLUBS Some items will be less expensive to purchase at warehouse club outlets, such as Costco and Great Canadian Wholesale Club. Pricing can vary significantly from item to item, so best to check before making a large purchase. Costco. Most locations will answer phone inquiries regarding pricing and availability of fresh products such as meat or bakery. It is possible to negotiate a discount on some meat products if full case-lots are purchased. Open at 10 am most days, 9:30 on Saturday. ACCEPTS CASH, DEBIT AND AMERICAN EXPRESS. MEMBERSHIP REQUIRED Costco Wholesale Richmond 9151 Bridgeport Road 604-270-3647 Costco Wholesale Downtown Underground parking, $2 605 Expo Boulevard, Vancouver 604-622-5050 Costco Wholesale Willingdon 4500 Still Creek Dr., Burnaby 604-296-5100 Real Canadian Wholesale Club is located in Burnaby, near Royal Oak Ave. & Kingsway. A subsidiary of Loblaw, they stock a good selection of food-service-sized grocery items, including large tins of vegetables and fruits, and bulk dry goods (cake mixes, flour, sugar, etc). The house brands include the yellow “No Name” label, as well as Sunspun and President’s Choice. GCWC offers mailing-list service, through which promotions and coupons are sent via postal mail. Open at 7am weekdays, 8 am weekends NO CREDIT CARDS. MEMBERSHIP NOT REQUIRED. Real Canadian Wholesale Club 5355 Kingsway, Burnaby, BC 604-431-0765 10 Richmond Community Meals Report, July 2010 Free Food Sources updated July 2010 Richmond Fruit Tree Sharing Project Society The RFTSP originated as a group of volunteers picking excess fruit from neighbours’ yards, and sharing via the Richmond Food Bank. Now, the Society operates the Sharing Farm at Terra Nova Rural Park, where over 17,000 lbs of vegetables and fruit were grown in 2009. The Society also operates a newly planted fruit orchard at the south end of Gilbert Road. The harvest is distributed to various community meal programs in Richmond, children’s programs and the Richmond Food Bank. Operations of the Farms are funded by corporate, community, and private donations. University students are hired each summer through a federal government student works grant. A large part of the work is done by individual volunteers as well as corporate and organizational groups. Farm operations form the practicum portion of the program of Kwantlen University Farm School. http://www.richmondfruittree.com/ Arzeena Hamir, 604-727-9728 (no voice mail), is a board member, and coordinates distribution. Richmond Food Bank Through two depots in the City of Richmond, The Richmond Food Bank distributes staple goods to families and individuals in need. Recipients provide proof of residency in order to receive free groceries. A program exists to provide dairy products to families and pregnant women. The Food Bank provides other programs which include books, dental care items, nutrition workhops and planting workshops. Agencies providing free meals are able to receive supplies from the Food Bank. Delivery is sometimes available. The Food Bank occasionally stores produce being distributed from the Sharing Farm, so that community meals which operate on non-harvest days can also take advantage of the free produce. http://www.richmondFoodbank.org 604-271-5609 Richmond Food Security Society Various fruits, herbs and vegetables are being preserved at a series of workshops facilitated by RFSS. These jams, pickles, pestos and other “home preserves”, prepared in the teaching kitchen of Garratt Wellness Centre and stored at Terra Nova Sharing Farm, are available to community meals providers via the Food Bank. During the fruit harvest season, RFSS picks excess fruit from local residences, to be distributed through the Food Bank. Community meal providers have access to this harvest. http://richmondfoodsecurity.org/ Arzeena Hamir, 604-727-9728; arzeenahamir@shaw.ca 11 Richmond Community Meals Report, July 2010 Local Food Resources Many farmers in Richmond are able to provide good pricing and wonderful, locally grown product. These farmers are known to be able to assemble orders in quantities appropriate for community meals. JS Nature Farms 11500 McKenzie Road (at Steveston Hwy) 604-273-6922 WA Farms 17771 Westminster Hwy 604-278-5667 Cherry Lane Farm 2411 No. 4 Road (enter f rom Beckwith Road, behind Costco) 778-833-3379 Sanduz Estate Wines 12791 Blundell Rd. 604-214-0444 more current information is available from the Richmond Food Guide publication, from http://richmondfoodsecurity.org/Documents 12