MARK E T ANALYSIS Shoe Store Retailing in China (PRC) Part 2 of 2 OVERVIEW Rapid economic growth over the Shoe Store Retailing in the US and CHINA Read Part 1 — Shoe Retailing in the US in the June 2013 issue by Peter Mangione 12 August 2013 © FFR - Focus On Fashion Retail last two decades has transformed China into a leading consumer society. It now paces the world in annual auto sales, housing starts, and is a devotee of American fast food, especially KFC and McDonald’s. It has the second largest economy in the world at about $7.0 trillion, or about half the US GDP. Not surprisingly, China is now a huge consumer of footwear, with annual per person consumption in the 2.5 – 2.8 pair range – and with 1.3 billion people – its total pair utilization is at least 3.0 billion pair per year and likely higher. China’s shoe consumption will likely grow dramatically in the years ahead, perhaps one day rivaling the annual 7 pair per person shoe consumption in the US. With the world’s leading annual shoe production – in excess of 13.0 billion pair per year – it makes sense for such a populous nation to also be the largest single shoe consuming nation, surpassing the European Union and the US, both well below 3.0 billion pair yearly. One key factor, driving this amazing shoe consumption story is the simultaneous revolution in shoe store retailing. The growth of China’s leading shoe store chains has been phenomenal. Today the six largest shoe retail chains in the world by store count are home grown China companies. Much of the rapid growth has been accomplished by brands franchising the retail store operation to other companies and then selling the product to the franchisees on wholesale basis. This growth has been accomplished by uniquely Chinese methods. Multi-brand Retailers Do Not Buy Product – They Only Sell Floor Space Unlike just about every shoe retailing market in the world, China does not have retail formats that buy brands from the brand holder and then sell them to consumers in a multi-brand format. As a result, China’s shoe brands have become powerful by opening their own mono brand retail presentations – ones with the brand’s name over the door in malls and in © FFR - Focus On Fashion Retail shopping street locations, or by operating brand specific counters in department stores. While China’s department stores offer many shoe brands to consumers and are huge players in the shoe retailing business, the department stores do not buy shoes from brand holders. Instead, they sell floor space to the brand holder in return for a percentage of the sales. The brand holder mans and merchandises the leased space itself. China’s department stores are probably the most powerful players in the retail marketplace. But these firms are first and foremost real estate companies and not merchants like their counterparts in the US and in other locales around the globe. As such, their business model does not involve tying up cash in inventory – better to let the brand holders make the investment and take the risk of selling the product. Moreover, the high concession fees demanded by the department stores often reflect the high land costs that the developer has had to pay to the local government for use of the land on which the department store rests. Typically, the department store operates the checkout stations in the store, collects payment from the customer, and then pays, typically at the end of a month, the brand holder its share of the proceeds after deducting the agreed upon concession charges. It is not uncommon in tier one cities like Beijing, Shanghai, etc., for the concession fee to range from 25-30% of sales, while such charges can be as low as 16-25% in second and lower tier cities. Not only are the concession fees high, but the limited space allotted to the retailer reduces the amount of inventory that can be kept on the premises and ready for sale. Brands are compelled to replenish each counter as often as every day to avoid missing sales. This shipment schedule requires the brand to maintain an offsite warehouse for each city to facilitate quick replenishment. The model also relies on quick shipment of reorders from factories to the brand’s warehouses. It is estimated that about 50% of sales are done through re-orders. Since all of the shoes are made in China, replenishment from factories is timely and since most of the brands operate their own production facilities for some or all of their needs, the supply chain works smoothly. All sales are done full service, necessitating training of staff to promote the brand and its selling features, and requiring a significant number of staff to man each counter. Given the high overhead costs of the concession fee, the large staff needed to man the space and the heavy logistical cost of constant replenishment, it is not surprising that retail prices are quite high by international standards – certainly higher than the US, for instance, for similar quality items. Brands also need the high retail price to accommodate the increasing store wide promotions dictated by the department store itself and which the brand must participate. Also, given the intense competition with so many brands in the department store, it is likewise not surprising how tough it is to make a good return on the retailing endeavor. “Rapid economic growth over the last two decades has transformed China into a leading consumer society.” Thus, at present in China, department stores are the principal outlets that offer the consumer a selection of many brands. There some athletic specialty stores like Sport City, Sport 100, Novo, etc., that sell multi-brands with brand counters for each brand, which pays a concession fee, the same format as in the department stores. There are no other retail concepts selling multiple brands at the moment and none of those operating today buy wholesale from brands. Instead, as noted, they all sell the brands floor space in return for a concession fee. There is nothing in China like in the US where the athletic specialty stores, the merchandising driven shoe-buying department stores and the big box branded discounters all buy shoes from the brands and offer the customer a multi-brand buying experience. A u g u s t 2 0 1 3 13 MARK E T ANALYSIS Leading China Retail Companies Mono-brand Shops – The Only Way to Build a Shoe Brand in China With China department stores unavailable to buy shoe brand offerings and help the brand owner build awareness, shoe brands in China are compelled to operate their own shops and counters, even if the process is not very profitable for the brand. In light of the absence of multi-brand buyers of shoe brands, China shoe companies have developed huge nationwide chains of own brand stores. There are at least nine shoe brands in China that have 2,000 or more shops and/or counters in department stores, far surpassing the US over 2,000 store threshold total – three (Payless ShoeSource, Footlocker and Wal-Mart) – and the European total of one (Deichmann) that operates that many mono-brand stores. Indeed, each of the top six China shoe store brands are larger by store count than any shoe store chain in the US or Europe (Belle, ANTA, Pou Sheng, Li Ning, 361 Degrees, and Daphne). By far, the largest shoe store chain in the world is Belle International Holdings Limited. It has more than 16,000 stores, about 10,000 of which operate under their own women’s brands like Belle, Millie’s, Staccato, Joy & Peace, Tata, etc. Belle does not franchise the retailing of its own brands. The Shenzhen based, publicly traded group also operates some 6,000 licensed and franchised stores for leading international brands such as Nike, Adidas, Mephisto, Clarks, Merrell, Bata, and many others. With annual sales of about $5.0 billion USDs, the chain is close in size to the world’s largest shoe store chain by sales volume, Footlocker. Belle also follows just about all other China shoe store chains by also being a manufacturer of most of the shoes sold in its stores. Belle produces some 25.0 million pair annually in its many China shoe factories. Indeed, the probable source of most of its profit is from its own manufacturing and subsequent sale to the public without any middle man. Overall, operating profit was some 17% in 2011, an astounding level of profitability for a shoe brand. Belle’s vertical integration – design, production, own retailing – is the typical business model for most leading China store brands, and can be hugely profitable if all works well. Other top China shoe brands also do some or all in house manufacturing including ANTA, Li Ning, Daphne, 361 Degrees, Kangnai, Aokang, and many others, as well as Pou Sheng, the retail arm of the largest shoe manufacturer in the world, Pou Chen, the main sourcing partner for Nike, Adidas, and just about all sport shoe brands in the world. Indeed, this kind of vertical integration was the successful business model for US shoe brands for decades, ending entirely when overseas production undercut US manufacturing efficiencies. Today, all US shoe brands outsource their production overseas and concentrate on design, 14 August 2013 NUMBER OF STORES ANNUAL SALES IN MLN USD BRANDS OWN PRODUCTION Belle 16,127 $5,000 Belle, Millie’s, Tata, Staccato, Joy & Peace, etc. 80% plus ANTA 9,517 $1,400 ANTA 37% Pou Sheng 7,422 $1,749 Converse, Reebok Significant Huge franchisee for Nike, Adidas, and exclusive for Converse, Reebok and Hush Puppies Li Ning 7,303 $1,417 Li Ning Significant Lotto and Double Happiness are other small brands Daphne 6,165 $1,114 Shoebox Significant Daphne is the top brand, store count includes licensed brands Aldo, Aerosoles, totaling 563 361 Degrees 7,865 $898 361 Degrees Some Kangnai 3,050 NA Kangnai All Makes some 10.0 million pairs annually for its stores, including some 250 in the US, Italy and France Aokang 2,800 NA Aokang All Men’s and women’s specialist making some 10 million pairs/year for it’s stores Foshan Saturday Designs, manufactures and retails own brands NAME Athletic shoes are a huge part of the China shoe market. It is a major market for the leading international sports brands including Nike, Adidas, New Balance, Converse, Vans, Lotto, etc. Nike sells principally through its some 8,000 Nike brand shops throughout China, all but a few are franchised stores, with key players like Belle and Pou Sheng handling the bulk of the locations, but there are many other franchisees as well. © FFR - Focus On Fashion Retail Store count includes 220 FILA stores, half sales are apparel Most stores are in third tier cities in North and West China 1,961 $217.40 ST & SAT, FBL, etc All 921 $200.60 Le Saunda Mostly Women’s specialist Hongguo 1,014 $172.10 C. Banner Mostly Women’s specialist, also under E. Blan brand and JV partner with Naturalizer Cameido 500 NA Cameido Mostly Operates mostly in SW and SE China, large OEM for NWG, BSC, etc in Chengdu 600 NA Ecco All 600+ NA Columbia None Swire group operates the stores New Balance 450 NA New Balance None Operates own stores without partner Geox 300 NA Geox None Belle operates the stores, but Geox is looking to do all itself Skechers 250 NA Skechers None Luen Thai operates the stores, half are franchise Timberland 200 NA Timberland None Some 20 dealers operate retail Hush Puppies 180 NA Hush Puppies None Belle is taking over from Pou Sheng and may acquire some 100 franchise stores Merrell 178 NA Cat and Merrell None Belle operates the stores Nine West 165 NA Nine West None Global Retail Inc (GRI) operates the stores, including 67 franchise stores Naturalizer 97 NA Naturalizer None JV with C. Banner Group Steve Madden 50 NA Steve Madden None Operated by GRI Top Gloria 100 NA Top Gloria All Stuart Weitzman 3 NA Stuart Weitzman None Local partner operates the stores, mainly in Beijing Jimmy Choo 3 NA Jimmy Choo None Operates own stores. Very ambitious, nationwide expansion planned Columbia Athletic Shoes Drive China Shoe Business 6,000 stores are franchises of Nike, Adidas, others Le Saunda Ecco marketing, and sales, but none return anything like 17% operating profit as a percentage of sales! OTHER Adidas has a similar profile with thousands of franchised stores. Again, Belle and Pou Sheng are the largest franchisees for the German brand, but there are many others. In fact, there are so many Nike and Adidas stores in China that it is not uncommon in top shopping streets to see as many as 6 or even more Nike stores on the same street and an equal number of Adidas stores. Of course, not everyone sells the same format – some are performance oriented, others are more apparel focused, while others are pure life style, etc. While the two brands have strict rules about presentation, it is clear that the franchisees fashion the offering to be different from their many like- brand competitors. While China consumers have a love affair with international brands, especially those that offer products that are visible in public like shoes, cars, etc., China is also a huge market for homegrown sports brands. Five of the top six shoe chains in China are athletic specialists. Three © FFR - Focus On Fashion Retail Operates own stores without partner Operates own stores without partner chains promote their own brand exclusively – ANTA, Li Ning and 361Degrees, while Belle and Pou Sheng work only with international sports brands. The trio of ANTA, Li Ning and 361Degrees are a China phenomenon – each operates more than 7,000 stores in China – quite an accomplishment for brands that have no international profile. Like so many China brands, each member of the trio is a large manufacturer of its own products. Nearly all of the retail stores of this group are franchises. In its own way, each is challenging Nike and Adidas – developing hot sports shoes and matching sports apparel, recruiting famous athletes as endorsers of their products, sponsoring China sports teams and events, employing a distinctive logo, etc. In the end though, the China sports brands have mainly stayed competitive by selling at lower prices than the international leaders. While each competes head on with the international brands in malls A u g u s t 2 0 1 3 15 MARK E T ANALYSIS and top shopping streets in the tier one and tier two cities, the China trio is more heavily represented in third and fourth tier cities than their international counterparts. Nowhere outside of China are there such huge athletic brands that are not big international brands. While each one has made some attempt at developing an international presence, none have broken through to date. Non-athletic Specialty Retailers are also Business Drivers Women love shoes in China and a large group of ladies’ shoe specialists has developed to capture that market, especially the career and hip customers. Again, Belle is the leader in this group. Its many different ladies’ brands are designed to attract specific customers from basics to higher fashion. They employ top designers from Italy to complement their huge team of home- based fashion experts. Perhaps their biggest challenge is keeping each brand looking different enough to make the offering distinctive and clear for the customer. Since each women’s brand has its own chain of stores/counters, hitting the fashion and the distinctiveness targets each season is a make or break challenge. Other similar, but smaller, competitors abound in the women’s specialty space in China. The Daphne brand and its sister, Shoebox, are ‘top of mind’ ladies’ brands with thousands of stores/counters throughout China. Others include (1) Saturday and its brands, ST&SAT and FBL, etc., which operates nearly 2,000 stores/counters, (2) Kangnai and its 3,000 doors, (3) Le Saunda brand and its sister brands CnE and Line Rosa, (4) Hongguo and its C.Banner, E.Blan, Sundance and Mio brands, (5) Stella (the huge make up factory group doing Timberland, Rockport, Nine West, etc.) and its Stella Luna high fashion line, as well as its What For brand, and (6) Cameido, the 500 store Chengdu-based brand that also does make up production for US brands like Naturalizer, Nine West, etc. Like Belle, each one designs its own exclusive product and manufactures some or all of its offering in their own factories. Franchising is employed for the retail stores/ 16 August 2013 “Women love shoes in China and a large group of ladies’ shoe specialists has developed to capture that market…” counters of some of these brands while others own their own retail operations. Again, retail prices for these firms are high by international standards due to the heavy overhead costs previously noted, and several aspire to high fashion leadership like Stella Luna, Top Gloria, and Joy&Peace, to name but a few. In short, the China women’s market is both fashion driven and it is not shy at higher pricing. Non-athletic International Brands Proliferate It’s not just Nike and Adidas that have found welcoming homes in China shoe retailing, but the full spectrum of international shoe brands. Among the most successful have been (1) Ecco, (2) Clarks, (3) Columbia Sportswear, (4) Geox, (5) all the Wolverine brands – Merrell, Hush Puppies, CAT, (6) Bata, (7) Skechers, (8) Mephisto, (9) Timberland, (10) Naturalizer, (11) Nine West, (12) Steve Madden, (12) Aldo, (13) Aerosoles, and (14) Jimmy Choo, to name just a sampling. Most, although not all, have found that working with a plugged in China based retailer/ franchisee as a partner is the best approach to a complicated and not always user –friendly business and retail environment. It also helps if the product is entirely or almost all made in China, given the logistics challenges of operating stores in tight spaces in China. With the exception of Mephisto and Choo, all are pretty much exclusively China-made. SUMMING UP The absence of multi-brand retail buyers of shoes, and consequential proliferation of mono-brand shoe stores/counters in China make it a unique market in the global shoe business, where just about all markets, including the US and Europe, are dominated by multibrand retailers that buy product from brands and re-sell it to the public. Moreover, the absence of any meaningful self-service shoe retailing and high costs of real estate (both in overhead cost and in limited storage space for inventory) make China’s shoe retail prices higher than in the developed countries. The vertical integration of design, in- house manufacturing and owned retailing give China shoe brands a unique opportunity to make amazing profits, despite the challenging retail overhead environment. Given the staggering amount of retail space in China today, one wonders what the future will hold – consolidation, self-service formats, multibrand formats that buy shoes and not just sell space, or other changes. With the intensity of competition and the high cost environment, it seems certain that wide -ranging changes and re-alignments are inevitable. Peter T. Mangione For more than 30 years, Mangione has been a leader in the global shoe sector, having served as president of the largest shoe trade association in the US, the Footwear Distributors and Retailers of America from 1981 to 2009, and now as managing director of Global Footwear Partnerships LLC, an international consulting practice with a wide range of clients in Asia, Latin America, and Europe. A lawyer by training, he has extensive knowledge and experience in most aspects of the shoe business including retailing, sourcing, logistics, factory social responsibility, product safety, customs, labeling, and government regulation of the international shoe trade. He can be reached at ptmangione@gmail.com. © FFR - Focus On Fashion Retail