Smarter
Infrastructure
For Oil and Gas
Seminar
Capabilities
Offered by the
Internet Of Things
Prepared for:
IBM // Oil & Gas Journal
Seminar
December 2013
IBM Oil & Gas Seminar
December 2013
Technology Forces Are Driving The Connected Economy
Hundreds of millions, then billions,
of individuals and businesses, with
billions of smart, communicating
devices……
…….will change the way we work,
learn and innovate
IBM Oil & Gas Seminar
December 2013
The Internet of Things – Vast Potential in Connected Devices
16-Bit
8-Bit
4-Bit
3
Content
Driven
Systems
Real-Time
Systems
Control
Systems
Sensor / Actuator /
ID Systems
Chip / Logic
Systems
Test / Diagnostics Equipment,
Network Switches / Routers
Office Equipment, Medical Systems, Small Servers
Telematics / Navigation Systems, Digital Cameras
Set-Top Box / Audio / Video / Systems
AMR / AMI Meters, Machine Controls, HVAC
Office Equipment, Security Systems
Residential Gateways, Routers & Hubs
Auto Power-train / Braking / Safety
Smart / Network Appliances
Motion Control
Meters & Advanced Sensors
Smart Cards, Safety Systems
Elevators, Auto Subsystems
Industrial process Equip
Smart Tags, RF-ID
Simple Appliance & Machine Controls
Wireless inteligent Sensors, Industrial
Monitors
Hydraulics
/ Pneumatics Devices
Industrial I/O
Basic Appliance Controls
Toys & Games
Less Deterministic
32-Bit
Non GUI-Based Systems
Processor / Platforms
64-Bit
High Level Multiprocessor Servers / Mainframes
Application Servers & Workstations
Desktop / Laptop / Tablet PCs,
ATM’s & POS Systems
Smart Phones / PDA / Hand-Held POS
More Deterministic
GUI-Based
Systems
n-Bit
Power Consumption Becomes
Driver
The ratio of devices that operate autonomously, versus those that have human interfaces has eclipsed
ratios of 10:1 and will move toward 100’s and even 1000’s…
IBM Oil & Gas Seminar
December 2013
Advent of Smart Systems & Services
Smart Services is a concept in which inputs— from machines, people, video streams, maps,
newsfeeds, sensors, and more—is digitized and placed onto networks integrating people,
devices, processes, and content to enable collective awareness
New Application Values
Customers & Users
Connectivity of
Things & People
Pervasive Network
Integration
Managed
Services
Value Added
Services
Building
Controls
Fire,
Security &
Access
People/Vehicles
Personal Devices
Equip In Facility
Facilities
IT
Energy
Nets
“fixed”
“mobile”
HVAC
Systems
Fixed Networks
Managed
Services
System Applications
& Services
Home
Appliances
Healthcare
Equip
Channels
Products
Embedded
Sensing &
Intelligence
Software
Arch &
Tools
Products
Channels
Media
Equip
Industrial
Controls
Engineered “Smart”
Products & Components
Industrial
Machinery
“movable”
“mobile”
Mobile Networks
Networks & Network
Services
IT & Network
Equip
Transport
& Vehicles
Managed
Services
Virtually all electronic and electromechanical products are being
designed to automatically transmit
information about status,
performance and usage and can
interact with people and other
devices in real-time.
4
Broader reach and range of
dependable wireless networks will
drive significant new applications
value from improved reliability,
quality and data rates.
Customers & Users
Availability of new managed
services based on data
aggregation, management and
analytics capabilities.
Ability to sense and respond in real time will drive more
adaptive capabilities. Significant growth for asset management,
location tracking services, security, and supply chain
integration based on interactions among devices, mobile
workers and systems management.
IBM Oil & Gas Seminar
December 2013
Factors Driving Smart Systems and IoT Industry Growth Growth
Ubiquity
Service
OEM Adoption
 Improved quality and data rates
 Availability of remote diagnostics /
upgrades
 Traditionally, connectivity has been “bolted
on” to remote devices
 Network enhancements to support smart
devices
 Uptime – device control and remote
device health/maintenance
 Technology capabilities and lower costs are
driving wide range of OEMs to embed and
integrate network-based capabilities
 Broader availability of wireless networks
 Growing availability of cloud services &
applications support
Cost
 Comms technology rapidly dropping in
price – volumes beginning to drive scale
 Cost and complexity of enablement still
requires skilled system implementation
activity but getting easier
Applications
 Consumer applications positively
impacting B2B and related adoption (e.g.
smartphone, tablets/readers, etc.)
 Broad growth forecast for Asset
Management, Security, Energy, Supply
Chain & Logistics, and Customer
Support
5
Security
 Highly secure requirements
 Better defined and improved security
standards
 Newer generation of tools allowing for
more device-centric offerings
Regulatory
 Rapidly advancing policy initiatives in
Public Safety, Utilities, Healthcare
 Growing adoption/interest in Resources,
Buildings, Transportation, and Medical
Carrier Endorsement
 Carriers are increasingly focusing on M2M
opportunity, with dedicated sales teams
and appropriate compensation plans
 Data is providing very meaningful revenue
and profit growth for Carriers
 Traditional telephony becoming saturated
ROI
 Empirical results from real-world programs
are promising and expanding interest to
new players
 Economics in general are becoming
progressively more attractive
IBM Oil & Gas Seminar
December 2013
Smart Systems Technology Evolution
Smart Services and the development of systems to monitor, manage and control physical
systems have evolved from three separate legacy technology histories….
Designing and
developing systems
focused on building,
facility and energy
management…
FacilityCentric
EquipmentCentric (SCADA)
Designing and developing
systems focused on highly
distributed and scalable
wireless sensors and devices
Mobile/Dispersed
Asset-Centric
Designing and developing
systems focused on
mobile and dispersed
applications
6
IBM Oil & Gas Seminar
December 2013
As The Physical & Virtual Worlds Converge, Connectivity Becomes
Universal
As networks have invaded the “physical” world, traditionally unique components and interfaces between and
among electronic and electro-mechanical elements are becoming more and more standardized…
Systems Applications
Services &
Applications
Carrier & Network Services
Software Tools, Middleware
Tools &
Infrastructure
Network Infrastructure & Connectivity
SmartPhones
Systems and
Equipment
Types
Marine
Facility
Systems
& Equipment
Terminals
Diagnostic Tools
Mobile Telephony,
IT Terminals & Tools
Vehicles
Aerospace
Mobile
Equipment
Fixed
Equipment
Tablets
Rail
On-Road
Off-Road
Complex Systemic Equipment
Standard Machines & Equipment
Facility Systems & Equipment
Facility Infrastructure Components & Sub-Systems
Electrical Sub-Systems & Components
Mechanical Sub-Systems & Components
Power &
Control
Systems
Fluid & Pneumatic Sub-Systems & Components
Electronic Interconnect
Semiconductors & Micro-Electronics
7
Machine/Device
Sub-Systems,
Assemblies,
Modules &
Components
Embedded
Electronics
IBM Oil & Gas Seminar
December 2013
These Trends Are Just As True Within Traditional Control
Environments
Across the Enterprise
Enterprise Integration
Software/UI
Supervisory & Data Acquisition & Integration
Logic Control
Process Control
Motion Control
Regulatory
Automation &
Control
Sequential
Network
Network Equipment (Ethernet & Field Bus)
Ethernet
Ethernet
Connectivity
Connectors & Interface Components
Sensors
Sensors &
Actuators
Interface
Technology
Presence
Position
Flow
Level
Force / Load
Light & Other
Pressure
Temp. & Other
Motors
Fluid Power
Valves
Actuators
Mechanical Power Transmission
Connectors
Power
Regulators & Other
Power Distribution & Electrical Infrastructure*
Discrete
Process
On the Machine
Industrial Sectors
Technology / Product
8
IBM Oil & Gas Seminar
December 2013
Architecture, Standards & Relationships Are Required For Market
Growth
The Smart Systems opportunity is still relatively young with substantial growth potential
– the bulk of the potential is ahead for this arena
Complex
Connections
Compound
• Crowd-Sourced Content for
Machine Troubleshooting
• Brokerage / Auction for Spare
Parts or Sub-Contractors
• Integrated Automation,
Condition Monitoring & Asset
Management Systems
• Managed Security Services
Simple
• Equipment Monitoring
• Maintenance Dispatch
• Alerts & Alarms
Time
Simple Applications
Applications tend to be remote supportdriven applications that involve
monitoring/upgrades of installed base of
machines in the field – such as motors,
instruments, machines, etc.
•
•
•
•
Tracking
Product Support
Product Upgrades
Diagnostics / Monitoring
Industrial
Equipment
Monitoring
9
Field
Force
Dispatch
Compound Applications
Complex Applications
Applications that involve multiple
collaborating [peer-peer] devices or
significant interactions between and among
devices, systems and people.
Applications that drive interactions between
and among devices, device sub-systems and
people and can also allow extending/expanding
values from third party collaboration and large
scale [big] data integration/analytics
•
•
Multi-Party Equipment Support
Real-Time Demand Response
Maintenance Support & Collaboration
IT, Ops &
Process
Automation
Integration
Real-Time
Demand
Response
• Multi-Vendor Brokered Services
• Integrated Real Time Pricing for Electricity
• Multi-vendor Maintenance Collaboration
Collaboration
& Analytics
Sensor Data
Fusion / Integration
IBM Oil & Gas Seminar
December 2013
Smart Systems & Mobility: “Compound” Benefits
100%
Finance
Support
Contracts
80%
Labor Costs
Parts Replacement
60%
Cost of Downtime
40%
Energy &
Resources
Administration
Software Updates
20%
Machine or
Equipment
Purchase Price
0%
Design
Maintenance
Life Cycle Cost To
Support Equipment
Can Range from 5X
To As Much As 15X
The Purchase Cost of
the Equipment or
Device
Investment case and
ROI is very short
when life cycle costs
rise above 5X the
equipment purchase
cost
Operate
Sell
Start-Up
Mobility
technologies
particularly when
combined with
connected assets
expands values
Build
Install
• Monitor asset performance in real – time can
improve asset productivity by up to ~20%
• Monitoring asset performance in real – time can
reduce accident frequency by up to ~85%
• Integrated real time inventory management can
reduce field inventories by up to ~60%
IBM Oil & Gas Seminar
December 2013
Oil and Gas Perspective
Networks Perspective:
Extraction & Production
Provide real time data from extraction
and drilling equipment and related
systems, transport systems and
refineries to enterprise systems
continues to be the critical
requirement:
FPSO
Processing & Transport
Refining
Land
Drill
Pipelines
• Real time asset information needs
to be widely available across the
corporate environment
ROV
Refinery Networks
• Real time information also needs to
be provided to other applications
and interacted with across vendors
and service providers
• Ownership of the data will be critical
dimension in evolution of systems
11
Offshore
Tank Farms
Challenges
•
•
•
•
•
Systems need to be resilient
Standard open communications schemes are relatively new to the industry
New ways of working for industry participants, support providers and systems vendors
Often need to work in parallel with data feeds to the service company systems
Assets such as drilling rigs may not be company owned – security challenges in many
locations and practices
• Need for robust interactions will tend to conflict with security and ownership challenges
IBM Oil & Gas Seminar
December 2013
Sensor & Data Intelligence Rapidly Evolving
Cloud connections
need to be readily
accessible and
available
3rd Party
Devices
Smartphone
With App
3G/4G
Devices with
connectivity
Wi-Fi
3G/4
enabled
Smartphone G
PC with App
Tablet
With App
• Deliver new applications via cloud
services (SaaS) to drive
subscription model
Cell Tower
The Cloud
DMM
Wi-Fi enabled
Tablet
Sensor Data
Intelligence
Web Server
Industrial
Equipment
Devices need
information
architecture to
freely share and
broker data
12
Customer’s Wi-Fi
Router/ Access Point
Account
Management Data
Secure
Measurement Data
Database Server
Sensor Data
Intelligence
Content Server
3rd Party &
Content
Key Requirements:
• Embedded connectivity in devices
such that they can talk directly to
applications on any supplier’s UI
devices
• Capabilities
for mobile field force
management as well as multi-party
collaboration capabilities
• Capabilities for integration of
structured data, unstructured data
as well as time series (real-time)
data
• Peer-to-Peer functionality between
sensors, devices, systems and
cloud
• Application development tools suitable
for users as well as third party
services provides and integrators
IBM Oil & Gas Seminar
December 2013
Fragmented Sensor and Data Requirements, But Discernible
Patterns…
Data Centers
Hospitals
Building
Electronics
Transportation
Metal Parts
Discrete
Other
Converting
Food &
Consumer
Metals
PetroChem
Oil & Gas
Utilities
Measurement &
Diagnostic Types
& Applications
Pulp & Paper
Converting
Resource/Process
Vibration
Precision
Balancing
Thermal/Infrared
Oil/Fluid
Ultrasonic/
Acoustic
Electrical
= Significant Use
= Critical Tool
= Less Critical
= Little Use
Higher Propensity To Adopt New
Tools & More Explicit Strategies In
Place
Uneven Propensity To Adopt New Tools
IBM Oil & Gas Seminar
December 2013
Customers Have Rapidly Growing Service & Support Needs
Services & Solutions
Critical Requirements
Increase
Availability
Customer Needs
Asset Status
Increased
Utilization
Reduce
Capital
Expenditures
Customer Needs &
Buying Behaviors Are
Driven Either By
Reduce
Costs
Asset
Configuration
Performance
Or
Increased
Safety
Costs & Support
Increase
Performance
& Effectiveness
Increased
Uptime
Increased
Throughput
Improve
Utilization
Financing
Reduce
Safety
Stock
Reduce
Maintenance
Time
Inventory
Reconciliation
Purchasing
Financial
Management
Materials Costs
Fixed Asset Control
Reduce Energy
Consumption
Maintenance Cost
Financial Reporting
Reduce Incidents
Customer/User
Satisfaction
Environment Compliance
Staff Training
Customer/User
Differentiation
Production Staff Time
Facility Mgt
Asset Utilization
Systems
Specialization
SLA Record
Scheduling
Capacity Planning
Improved Procedures/
Methods
IBM Oil & Gas Seminar
December 2013
Transition To Fully Distributed Systems Will Drive New
Requirements
Future Topology
Evolving Requirements
Open Systems
& Interoperability
Peer
Inter-operability between different vendors processors /
microcontrollers & their operating systems will be extremely
important – systems need to provide services to each other even
when the underlying compute platforms are vastly different
Enterprise Level
Device Life Cycle
& Longevity
Always On
Never Off
Device Accessibility
& Update Frequency
Security &
Mission Criticality
Designing systems for very long operational lives –
not just physically but also for communications and
information architecture will be key
Many “always-on” applications will have to deal with live
updates, no down-time and still function in very small
memory footprints
Parameter Monitoring
and Warning
HMI
Industrial
Ethernet For Data
PC/Switch
Firewall
Many devices will be physically inaccessible – embedded
into products, building and infrastructure and not designed
for human interaction and will require infrequent updates
Mission critical devices will bring their own unique set of
requirements – guaranteed availability, high security and
immunity from updates being an attack source
Field Bus Units For
Signal Transmission
Peer
Sensors
Peer
Actuators
Drives
IBM Oil & Gas Seminar
December 2013
While Many New Info Tools Are Being Adopted, Few Address Real
Needs…
ERP/SCM & Enterprise Applications
Product & Process
Engineering Systems
CAD/CAE
Systems
ERP / SCM / Planning
Sales & Service
Management
Supply Chain Management
Production Planning & Execution
Product Data
Management
Advanced Planning &
Scheduling
Quality Systems (LIMS,
SQC)
Manufacturing Execution Systems
(WIP Tracking, Process Management, Reporting)
Process
Planning Tools
CMMS
Information
Maintenance, because of its ad-hoc nature, is one
of the last functions to be networked and
automated:
Flows
• Maintenance, while important, has been a
“second class citizen” from an investment and
skills development standpoint
• Virtually all the adjacent technologies that have
developed in and around the maintenance
function have not provided significant benefits to
maintenance personnel
In-House Maintenance Functions
Supervisory Control & Information Management
MMI
SCADA
DCS
Batch
CBM & Remote
Services
Test, Measurement & Analytics Tools
• Existing systems are not well integrated and the
information they accumulate cannot be easily
accessed across differing application systems
Industrial Automation, Controls, Sensors & Actuators
Sensors &
Actuators
PLCs
Motion /
CNC
Drives,
Motors
DCS / OCS
Process Systems, Equipment and Shop Floor Devices
Third Party Maintenance Services
• Customers are better understanding of the value
of “remote” services largely due to the growing
presence of adjacent technologies such as cloud
computing
IBM Oil & Gas Seminar
December 2013
Current Systems Fall Short of Expectations
Underserved Function
Planning, Monitoring & Management Tools
Remote Services &
Ad-Hoc Systems
Automation & Control Tools
EAM /
CMMS
Plant
Historian
Equipment & Maintenance
Monitoring & Measurement
SCADA / CBM
Systems
Control
Systems
Maintenance
Planning
Troubleshooting,
Process Improvement
Trouble Shooting &
Predictive Maintenance
Equipment
Monitoring
Process
Control
Installation &/or
Usage Type
Temporal
Fixed
Temporary / Ad Hoc Monitoring
Fixed
Fixed
Data
Value
Medium
Medium
Medium-High
High
High
Operations
Planner
Production
Personnel
Process Developers &
Maintenance
Manufacturing
Engineer
Control Systems
Engineer
Production
Engineers
High
Medium
Low
High
High
Plant
Maintenance
Low
Low
High
Low
Low
Facilities
Staff
Low
Low
Medium
N/A
N/A
OEM Field
Support
High
Medium
Low
Medium - High
Medium
Medium
Medium - Low
High
Medium - High
Low
System Attributes
Function
System Oversight/
Design
System Use
3rd Party
Service
IBM Oil & Gas Seminar
December 2013
Customers Expect Suppliers To Organize Integrated Services
Offerings
Design / deploy unique motion and drive control solutions to achieve best-in-class
optimization of process, support and non-process operational assets.
• Exploration
• Transportation
• Refining
Global program / project management services designed to maximize effective
implementation of systems, delivering a consistent, quality-based program.
• Planning/project management
• Contract/risk management
• Quality/cost management
Monitoring & measurement of specific process, process support and non-process
systems variables that improve system performance.
• Equipment uptime
• Scrap reduction
• Energy utilization
Asset
Analysis
Collect and analyze information to identify optimization opportunities for process
and systems analyzed independently and together as interdependent systems.
• Modeling / simulation of systems
• Quality and throughput indices
• Modular software development
Asset
Benchmarking
Benchmark key performance data for systems performance. Key areas to assess
include process, process-support, and process and equipment assets.
• Cost per unit of production
• Cost per square footage
• Level of technology
Safety &
Compliance
Services
Provide solutions that allow customers to manage safety, including integration of
new regulations and ongoing testing, certification and verification support.
• Safety and performance criteria
• Validation assistance
• Waste monitoring
Predictive
Maintenance
Provide predictive maintenance and condition-based monitoring for critical assets - current health, warning status, recommended maintenance actions.
• Predictive maintenance plans
• Equipment health profiles
• Benchmark to standards
Reliability
Centered
Maintenance
Optimize maintenance strategies for equipment criticality and failure -- preventive,
predictive, pro-active approaches -- optimizing cost and uptime.
• Right mix of advanced services
• Maintenance master plan
• Lowest cost reliability
Parts & Parts
Management
Spare parts location, availability, rapid delivery and response time. Additional
value added requirements include logistics services, repair & re-manufacturing.
• Spare parts
• Parts programs
• Logistics
Field Maintenance
& Repair Services
Optimize maintenance for repair, upgrades and support, including field engineer
and technical support for trouble shooting and services enhancements.
• Field service
• Warranty services
• Maintenance planning
Best-In-Class
Control Systems
Systems
Design &
Development
Services
Program
Management
Measurement &
Verification
Systems
Management
& Optimization
Services
Field Service
&
Support
IBM Oil & Gas Seminar
December 2013
Smart Services Value Creation Models
“Solo” Business Models
Embedded
Innovator
Model
Summary
Description
“Team” Business Models
System
Professional
Solutionist
Largely focused on
remote support
automation & data value
for specific product
Leverages services
automation to feed diverse
needs across product
provider delivery chain
Builds broad support
capabilities across the entire
life cycle of target equipment
or delivery chain
Largely harvests product
performance data to
understand required
features, functions and
support needs – realtime “field intelligence”
on products & customers
Feeds device intelligence
from field to support for
efficiencies - offers preemptive maintenance &
replenishment via remote
monitoring & diagnostics of
its smart, networked
products
Offers new business process
or application/performance
optimization values - sells life
cycle and optimization
capabilities – leverages
partner interactions & value
across delivery based on
“preferred access”
Value Chain
Aggregator
Collaborator
Collects, organizes data with
aim to optimize interactions
across single provider dominant
delivery chain
Builds and extends value via
collaboration with customers,
channels and providers across
collective delivery chains
Owns product life-cycle and
customer relationship. Co-designs,
finances, installs, maintains,
replenishes & optimizes product
usage. Provides access to
“qualified” third-parties via shared
interactions and activities. Delivery
chain players can‘t be cut out of
the services loop by competitors or
channel partners.
Enters the customer’s business
as a problem-solving, valuecreating partner who then
collaborates to create new or
extending values. Uses acquired
info-techniques and domain
expertise to move into new/
adjacent business process or
application values
IBM Oil & Gas Seminar
December 2013
Success Will Depend On Ability to Leverage Open Models
Foster Multi-Vendor,
Multi-User Interactions
& Cooperative Mgmt
Collaborator
Manage System/User Experience
& Delivery Chain Relationships,
Intelligence and Interactions
Value Chain
Aggregator
Builds broad support
capabilities across the entire
life cycle of target equipment
or delivery chain
Solutionist
Leverages services automation
to feed diverse needs across
product provider delivery chain
System
Professional
Largely focused on remote
support automation & data value
for specific product
Embedded
Innovator
20
ENVIRONMENT
Simple
Compound
Complex
IBM Oil & Gas Seminar
December 2013
Managed Service Example: Smart Collaborative Maintenance
Services
Equipment OEMs and services providers will need to enable
maintenance collaboration between and across support
ecosystem
Gadgets
Mashups
Instant
Messaging
Blogs
RSS
Feeds
Tag Clouds
! "#
21
IBM Oil & Gas Seminar
December 2013
Customer Feedback On Smart Remote Diagnostic Services
Security & Reliability
Data Management
Want multiple options for data management – local (on premise) & remote
Analytics Impact
See big benefits – want better software tools for diagnostic analytics
Deployment Rising
Growing number of users are planning programs for remote services
Interoperability Critical
Data cannot be easily accessed across differing application systems
Willingness To Pay
Cloud Services
Collaboration Rising
User Experience
22
Industrial security is “top of list” issue with industrial users
Willingness to pay in users with remote services history and experience
Sophisticated users see big shift in budgets from capex to opex
Users see many opportunities for using new mobile technologies
Want better more intuitive software for maintenance workers
IBM Oil & Gas Seminar
December 2013
Smart Systems and
Internet of Things Venue Map
Healthcare
Hospitals &
Healthcare
Outpatient Clinics
Home
• Blood Glucose
Monitors
• Electro-Cardiac
Monitors
• Pulse Oximeters
• Lifestyle Devices
• Fitness Devices
Mining, Oil & Gas
Utilities & Water
• Farming Plant
• Irrigation Systems
• Soil Preparation
• Resource
Extraction Equip
• Oil, Gas Production
Plant & Equipment
• Gas Distribution
• Water Distribution
• Water Production
Plant & Equipment
• Resource Extraction
Equip
Commercial &
Institutional
Government &
Institutional
Electrical
HVAC
Lighting
Safety
Security
Transit
23
•
•
•
•
•
•
Airport Systems
CCTV
ID Systems
Intruder Detect
Radar & Sonar
Surveillance
Residential
•
•
•
•
•
•
Appliances
Electrical
HVAC
Lighting
Safety
Security
Research
Laboratories
• Fixed Patient
Monitoring
• Patient Care
• Patient Diagnostic
Agriculture
•
•
•
•
•
•
Telecom & IT
Buildings
Resources
• Research
Equipment
• Research
Instruments
Alternative
Power
Energy
Home Office &
Infrastructure
• Enterprise IT
• Networking
• Telecom Equip
Demand & Supply
Side Power
Retail / Commercial
Consumer / Professional
•
•
•
•
•
Comm’s Devices
Enterprise IT
Home IT
Infotainment
Lifestyle
Utilities
• Electrical
Distribution
Equipment &
Devices
Home
Office
Mobile
•
•
•
•
Comm’s Devices
Enterprise IT
IT Ancilliary
Support
Aerospace
• Civilian Aircraft
• Military Aircraft
• Co-Generation
Equipment
• Solar Farms
Equipment
• Wind Farm
Equipment
• Electrical
Distribution
• Electricity
Transmission
• Generation Plant
& Equipment
Advertising &
Financial Services
POS & Vending &
Professional
Hotels, Venues &
Restaurants
Supply Chain,
Garage & Gas Stn
• Commercial
Service Equipment
• Signage Devices
• Commercial Service
Equipment
• Cleaning Appliances
• Cold Storage Appl
• Cooking Appliances
• Laundry Appliances
• Cleaning
Appliances
• Commercial Service
Equipment
• Stage, Venue, Hotel
Entertainment
• Ind / Professional
Maintenance
• Commercial Service
Equipment
• Surveillance Sys
•
•
•
•
Home Office
Appliances
Infotainment
Lifestyle Devices
Small Appliances
Construction
Industrial
• Home IT
• IT Ancilliary
On-Road & OffRoad
• Construction
Material Handling
• Ground Works
Plant
• Commercial
Vehicles
• Consumer Vehicles
• Military Vehicles
• Recreational
Vehicles
Discrete
Manufacturing
Electronics
Manufacturing
• Handling /
Processing Sys
• Machine Control
• Test / Inspection
• Silicon Fabrication
• Assembly, Test &
Inspection Equip
Transportation
Research
Laboratories
• Research
Instruments
Marine & Railways
•
•
•
•
•
Transportation
Infrastructure
Cargo Ships
Fishery Craft
Military Ships
Recreational Craft
Freight &
Passenger Trains
• Bus, Rail &
Highway
Infrastructure
• Commercial Service
Equipment
• Surveillance
Systems
Processing &
Converting
Supply Chain &
Mobile Systems
• Process Control
Systems
• Handling /
Processing Sys
• Ind /Professional
Maintenance
Equip
IBM Oil & Gas Seminar
December 2013
Harbor Research – Strategies For Smart Systems and The Internet of
Things
Advise
Research
Discover / Understand
Emerging Opportunities
• Domains
• Technologies
• Markets
Plan / Build New
Businesses
Market
Discovery
• Analysis
• Strategy
• Planning
Discovering
And Developing
Smart
Businesses
System
Discovery
Collaborative
Design
Convene
Design / Develop
Platforms and Systems:
• Collaborative Design
• Interactive Forums
• Community Participation
and Validation
we combine deep domain and
technology
knowledge, creative processes and facilitation
and
an extensive network of expertise and
relationships as growth catalysts…..
IBM Oil & Gas Seminar
December 2013