EN Vending is our passion Enthusiasm for our customers and their projects is fundamental to what we do. We give them support and advice for the optimization of their coffee and snack vending machines including the associated processes. Our 24-hour monitoring solutions deliver a 24-hour service of data and statistics which can conveniently be checked online, on your PC, tablet or smartphone. We help you take care of your vending machine fleet. In this context, we focus on the security and the encoding of your data. No matter whether you are operating domestically or abroad, our certified project managers are by your side. Our current vending portfolio promises you a unique, holistic and vertical approach. This means we have created an end-toend solution that includes management consultancy, accurate purchasing of technical hardware, systems integration, the best choice of mobile rates, data pooling and preparation as well as the favored scope presentation for your personal back-end. Your advantages: - avoid empty stocks and empty runs - effective packing by the filler - active and quickest possible reaction to error reports - stocks of central warehouse and rolling stocks available at all times - more security by money control - audit-proof invoicing - preparation of service charge settlement Vending Machine Monitoring System Managing more vendors with identical resources The optimal management of vending machines is your day-today business, and we are able to supply the perfect support: Our Vending Machine Monitoring System (VMMS) is an effective combination of IT, hardware and communication technology, which mean cost benefits, data security and a quantity of service. Due to a purpose-built Connectivity module, universally applicable in all types of vendors, the VMMS saves all available data collected by the vending machine. Standardized interfaces edit, compress and encode the data. The data is transmitted in regular intervals via GMS, as well in exceptional situations (error alerts). Information is subsequently gathered in Materna‘s own certified data processing center and exclusively used for your personal WEB front-end or in already existing applications (also ERP). On demand, you will receive a variety of stats and reports which contain valuable information on the efficiency of your vendors and help you optimize the individual planogram. Furthermore, you may have the opportunity to telecontrol your vending machines (systems intelligence) with the VMMS from the comfort of your desk. Thus, you can alter advertising prices, change your range or adjust the display readout. Your advantages: - optimal routing - needs-based filler packing - stocks of central warehouse and rolling stocks available at all times - simpler contract supervision - audit-proof invoicing - preparation of service charge settlement Table Top Monitoring System Increase of control and optimal tour planning By the innovative pay-per-cup concept, our Table Top Monitoring System (TTMS) provides operators with more security and efficiency. Individual consumption data and current stock levels are available via computer, tablet or smartphone anywhere and at any time. By means of our Table Top Monitoring System we are able to consider the market-specific challenges of office coffee systems This includes the fact that our technical solutions do not require any digital surface and external electricity supply for the so-called Connectivity module. Another benefit: Our OCS business model operates on the „pay-per-cup“ principle. That means that business clients pay the vending machines operator a negotiated price by brewing process, not per purchased brew capsule. The billing per cup prevents abuse and even upgrades locations with a remarkably lower purchase quantity. Moreover, the TTMS delivers valuable information on the moment the machine‘s coffee stocks are actively reaching the point of replenishment. A positive aspect essential to particularly seasonally affected locations. Thanks to prompt information about fill levels, the operator can organise an exact tour plan and reduce detention times at the customer‘s due to exact refilling. Digital Signage There‘s more for you! - Using displays cleverly Nowadays, a vending machine is capable of doing more than only serving the desired product. Integrated monitors allow it to be used for entertainment, service packages, advertising or even for selling additional goods. We offer a top-quality entertainment program for integrated screens combined with mobile elements like music downloads, raffles, voting and interactive video game classics. Depending on place, time and weekday, the editorial broadcast schedule is designed individually according to the given demands. You are free to choose from approximately 40 different channels, the contents of which can be compiled individually and for specific target groups by our own editorial department. If requested, we can provide commercial trailers or event-driven information like „happy hour“ offers as well. Under certain systems requirements (intelligence), corresponding discounts can be controlled via the vending machine‘s VMMS remote function. Discover now your personal potential for closer customer proximity using our Digital Signage Program and unlock new sales and information channels. Your advantages: - over 30-years of experience in software development - comprehensive one-stop solutions - real end-to-end encoding of your data - based on German data privacy laws - international on-site support - joint realization of your foreign strategy Consulting, security, international projects – our one-stop package! Successful vending does not only consist of good hardware and software. From consulting and analysis to technical realization to active domestic and foreign management, our products cover the vending segment’s complete supply chain. In a fast-moving market environment you need true experts to overview and value technological developments. It takes experienced service providers who are able to professionally manage most diverse international framework conditions, too. As a customer you need to rely on the permanent safety of your data. Internationally practiced vending requires additional knowledge and experience, since all countries differ in their general conditions. Different currencies, special statutory provisions, varying rules in data privacy to name but a few keywords. Our certified project managers help you with advice and assistance in your international activities. At present, we have subsidaries in eleven European countries, whose employees are very familiar with the local conditions. Furthermore, we have an extensive network including international partnerships. We are there for you! Please visit us at For more information please contact: www.materna-vending.com MATERNA GmbH Information & Communications Voßkuhle 37, 44141 Dortmund vending@materna.de Peter Seidler peter.seidler@materna.de Joachim Schwärmer joachim.schwaermer@materna.de